Geekee.co.uk Review

Based on looking at the website, Geekee.co.uk appears to be a legitimate IT support and managed services provider based in the UK, specialising in cybersecurity for businesses and schools. The website presents itself professionally, detailing its services, customer testimonials, and vendor partnerships.

Overall Review Summary:

• Website Professionalism: High. Clean design, clear navigation, and well-structured content.
• Service Clarity: Excellent. Services like Microsoft 365 support, managed IT, cybersecurity, and hardware sourcing are clearly outlined.
• Transparency: Good. Provides customer testimonials and mentions vendor partnerships. Legal bits section is linked in the footer.
• Contact Information: Readily available with “Get Started” and “Get Support” calls to action.
• Social Media Presence: Active links to Facebook, Instagram, Twitter, and LinkedIn.
• Ethical Considerations: The services offered (IT support, cybersecurity, cloud services) are inherently neutral and beneficial, aligning well with ethical business practices. There are no indications of activities that would raise concerns from an Islamic ethical standpoint.

Geekee.co.uk positions itself as a comprehensive solution for small businesses and schools seeking to enhance their IT infrastructure and bolster their cybersecurity defences. They emphasise jargon-free advice, forward-thinking planning, efficient installation, and ongoing support with a fixed monthly fee model. The testimonials from local business owners like Jean S., Matthew from KFE, John from GT Engineering, and Jon from Fenland Group lend credibility to their claims of reliable service and a customer-centric approach. While the website doesn’t offer direct pricing, it encourages contact for tailored solutions, which is typical for managed IT services.

Best Alternatives for Ethical IT Support and Managed Services:

• Stone Group
  • Key Features: Comprehensive IT solutions for education and public sector, hardware supply, managed services, recycling programmes.
  • Average Price: Varies based on tailored solutions.
  • Pros: Strong focus on public sector, established reputation, ethical recycling initiatives.
  • Cons: Less focused on small businesses compared to dedicated IT providers.
• Littlefish
  • Key Features: Managed IT services, cybersecurity, cloud solutions, service desk support, UK-based.
  • Average Price: Custom quotes based on client needs.
  • Pros: End-to-end managed services, strong client testimonials, focus on customer satisfaction.
  • Cons: May be geared towards larger SMEs rather than very small businesses.
• Softcat
  • Key Features: IT infrastructure, cybersecurity, cloud, managed services, software licensing, hardware.
  • Average Price: Bespoke pricing.
  • Pros: One of the largest IT solutions providers in the UK, wide range of services, strong partnerships.
  • Cons: Might be overkill for very small businesses looking for basic support.
• Kao Data
  • Key Features: High-performance data centres, colocation services, cloud connectivity, focus on sustainability.
  • Average Price: Varies based on data centre requirements.
  • Pros: Specialises in secure, high-capacity data hosting, excellent for businesses with significant data needs.
  • Cons: Not a direct IT support provider; more infrastructure-focused.
• Bechtle
  • Key Features: IT infrastructure, software, managed services, consulting, e-commerce platform.
  • Average Price: Tailored proposals.
  • Pros: European leader in IT, broad portfolio of services, reliable.
  • Cons: Can be perceived as a larger, more corporate entity.
• Node 4
  • Key Features: Managed cloud, connectivity, collaboration, security, and data solutions, UK-based data centres.
  • Average Price: Custom pricing.
  • Pros: Strong focus on cloud and connectivity, good for businesses seeking digital transformation.
  • Cons: Some services might be too advanced for very basic IT requirements.
• Daisy Communications
  • Key Features: Business broadband, mobile, cloud services, IT support, voice solutions.
  • Average Price: Varies significantly based on service bundles.
  • Pros: Comprehensive telecoms and IT provider, good for bundled services.
  • Cons: Some customer reviews mention mixed experiences with support, though this is common for large providers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Geekee.co.uk Review & First Look

Geekee.co.uk immediately presents a professional and user-friendly interface, signalling a clear focus on B2B (business-to-business) services. The homepage is well-organised, making it easy for potential clients to understand what the company offers without excessive jargon. This initial impression is crucial for any business website, especially one in the IT services sector where clarity can often be overshadowed by technical complexity. The design is modern, utilising a clean layout and appealing visuals, which contributes significantly to a positive user experience.

Website Navigation and User Experience

Upon first glance, the navigation bar is intuitively placed at the top, featuring clear links such as “Services,” “Company,” and “Legal Bits.” This straightforward approach allows visitors to quickly locate relevant information. The “Get Support” and “Get Started” calls to action are prominent, guiding users toward engagement. The use of icons and concise headings helps break down information, making it digestible for various levels of technical understanding. For instance, the “Become a Microsoft 365 Superhero” banner quickly communicates a core service benefit.

Brand Messaging and Value Proposition

Geekee.co.uk’s brand messaging revolves around simplifying IT for businesses and schools, enabling them to focus on growth without being bogged down by technical issues. Key phrases like “Jargon-free advice,” “Forward thinking planning,” and “Helping businesses succeed through clever technology” reinforce this commitment. Their value proposition clearly states they provide “expert IT support and managed services to keep your business running smoothly,” with a specific emphasis on “cybersecurity to safeguard your operations and data.” This direct and benefit-oriented language resonates with businesses seeking reliable and secure IT environments.

Visual Appeal and Credibility Elements

The website’s visual appeal is enhanced by professional imagery and a consistent colour scheme. Beyond aesthetics, Geekee.co.uk effectively builds credibility through prominent display of customer testimonials. These aren’t just generic statements; they include the names and roles of the reviewers (e.g., “Jean S. Local business owner,” “Matthew KFE, Market Deeping”), lending a sense of authenticity. Furthermore, the inclusion of “Some of our fantastic vendors” with logos of well-known technology companies implies strong partnerships and industry recognition, which is a significant trust signal for potential clients.

Geekee.co.uk Features

Geekee.co.uk highlights a robust suite of features designed to cater comprehensively to the IT needs of businesses and educational institutions. These features are structured to provide end-to-end support, from initial consultation and infrastructure planning to ongoing maintenance and security enhancements. The emphasis on tailored solutions suggests a flexible approach, rather than a one-size-fits-all model, which is often preferred by diverse organisational clients.

Microsoft 365 Optimisation

One of the standout features is their focus on helping clients “get the most out of your Microsoft 365.” This suggests a specialisation in cloud productivity suites, which are foundational for many modern businesses. Services likely include:

• Migration and Deployment: Assisting organisations in moving to Microsoft 365 or deploying it effectively.
• Configuration and Customisation: Setting up services like Exchange Online, SharePoint, Teams, and OneDrive to meet specific business needs.
• User Support and Training: Providing helpdesk support for Microsoft 365 applications and potentially offering training to end-users.
• Security and Compliance: Ensuring Microsoft 365 environments are secure and comply with relevant data protection regulations, which is critical in today’s digital landscape.

Managed IT Support & Cybersecurity

Geekee.co.uk positions itself as a managed service provider (MSP) with a strong cybersecurity focus. This means they offer proactive IT management rather than just reactive problem-solving. Key aspects include:

• Proactive Monitoring: Continuous monitoring of IT systems to identify and resolve issues before they impact operations.
• Helpdesk Support: Providing unlimited and comprehensive support for a fixed monthly fee, as stated on their homepage, which offers budgetary predictability for clients.
• Managed Firewall and Web Protection: Included with select support plans, indicating a commitment to network perimeter security. This protects against unauthorised access and malicious web content.
• Data Safeguarding: Specialising in cybersecurity to protect “operations and data,” which implies services like data backup and recovery, threat detection, and incident response planning. According to a 2023 UK government report, 32% of businesses identified a cyber attack in the last 12 months, highlighting the critical need for such services.

Hardware Sourcing and Solution Building

Beyond software and managed services, Geekee.co.uk also assists with the physical infrastructure. This is a valuable service for businesses that may not have the expertise or resources to manage hardware procurement and deployment themselves.

• Equipment Sourcing: Leveraging “experience and available channels” to source the right hardware and software. This could include servers, workstations, networking equipment, and various software licenses.
• Custom Solution Creation: Ability to “create a unique solution for your business” suggests a consultative approach where they design IT environments specifically tailored to a client’s operational requirements and strategic goals. This bespoke service is often a differentiator for IT providers.

Efficient Installation and Ongoing Maintenance

The service delivery process is clearly outlined, promising efficiency and minimal disruption.

• Professional Installation: “Our professional installations team and network engineers can deploy on-site at your premise.” This hands-on approach ensures proper setup and integration.
• Configured Device Dispatch: The option to “dispatch already configured devices to your end-users” streamlines onboarding, especially for remote or distributed teams, reducing the burden on client-side IT staff.
• Continuous Management: “Managing and maintaining your investment is just the beginning,” implying ongoing patches, updates, performance tuning, and security audits to ensure systems remain optimal and secure over time.

Geekee.co.uk Pros & Cons

When evaluating Geekee.co.uk based on their website presentation, several advantages and potential areas for consideration emerge. It’s important to note that these observations are drawn purely from the public-facing content of their website and do not reflect direct experience with their services. Avocet-cleaning.co.uk Review

Pros of Geekee.co.uk

Geekee.co.uk’s website highlights numerous strengths that would appeal to potential clients.

• Clear and Professional Presentation: The website is exceptionally well-designed, with a clean layout, easy navigation, and professional graphics. This immediately builds trust and conveys competence. The language used is jargon-free, making complex IT services accessible to a broader audience, which is a significant plus for small businesses.
• Strong Cybersecurity Focus: The emphasis on “security focused” IT support and “managed firewall and web protection” is a major advantage in today’s threat landscape. With cybercrime on the rise – a 2023 UK government report indicated that 79% of businesses view cybersecurity as a high priority – a dedicated focus on security is paramount.
• Comprehensive Service Offering: From Microsoft 365 support to hardware sourcing, installation, and ongoing managed IT, Geekee.co.uk offers an end-to-end solution. This breadth of services means businesses can consolidate their IT needs with a single provider, simplifying management and potentially reducing overhead.
• Customer Testimonials: The inclusion of specific testimonials from named local business owners adds significant credibility. These provide social proof and demonstrate real-world satisfaction with Geekee’s services, like “response time is superb” and “allowed us to grow our business without having to concern ourselves with IT problems.”
• Transparent Process Overview: The four-step process (“Jargon-free advice,” “Source equipment,” “Quick delivery,” “Support and maintenance”) clearly outlines what a client can expect, from initial consultation to ongoing support. This transparency helps set expectations and reduces uncertainty.
• Ethical Business Practices: Based on the information presented, Geekee.co.uk appears to operate within ethical business frameworks. Their services are about supporting legitimate business operations and enhancing efficiency, which aligns with Islamic principles of beneficial trade and community support. There are no indications of engagement in prohibited financial activities or immoral services.
• Social Media Presence: Active links to various social media platforms (Facebook, Instagram, Twitter, LinkedIn) suggest an engaged and accessible company. This allows for additional avenues of communication and provides a sense of a modern, connected business.

Cons (Areas for Consideration) of Geekee.co.uk

While the website is strong, there are a few areas where additional information could further enhance transparency and client confidence.

• Lack of Public Pricing: As is common with managed IT services, specific pricing is not published on the website. While this is understandable given the custom nature of IT solutions, some businesses might prefer an indication of cost ranges or package tiers upfront to help with initial budgeting. This necessitates direct contact for a quote, which can be a barrier for some potential clients.
• Limited “About Us” Detail: The “Company” and “Learn More” sections provide an overview of their mission (“To deliver technology services that enables small businesses to be successful and grow”) but could benefit from more detailed information about the team, their history, or specific certifications beyond vendor training. While “Our super-friendly team” is mentioned, concrete profiles or a deeper dive into their expertise could further build rapport.
• No Service Level Agreement (SLA) Details: While they promise “unlimited and comprehensive support” and “superb response time,” specific Service Level Agreement (SLA) details (e.g., guaranteed response times for critical issues, uptime guarantees for managed services) are not publicly available. This information is often crucial for businesses when committing to a long-term IT support partner.
• Geographic Focus Ambiguity: While testimonials mention locations like “Market Deeping,” “Bedford,” and “Peterborough,” the website doesn’t explicitly state their service area or geographical limitations within the UK. This could lead to uncertainty for businesses outside these mentioned areas.

Geekee.co.uk Alternatives

For businesses and schools in the UK seeking reliable and ethically sound IT support and managed services, a variety of alternatives to Geekee.co.uk exist. These providers offer similar services, ranging from comprehensive managed IT solutions to specialised cybersecurity and cloud services, ensuring that organisations can find a partner that aligns with their specific needs and budget.

• Stone Group
  • Key Features: A prominent UK-based IT provider, particularly strong in the education and public sectors. They offer a full lifecycle of IT services including hardware supply, managed services, network infrastructure, and cybersecurity. Stone Group is also known for its strong environmental commitments, including IT asset disposal and recycling.
  • Pros: Established reputation, strong ethical and environmental focus, comprehensive hardware and service offerings.
  • Cons: Might be more geared towards larger educational institutions or public bodies rather than small private businesses.
• Littlefish
  • Key Features: An award-winning UK-based Managed IT Services provider focused on delivering exceptional customer experience. Their offerings include managed IT support, cybersecurity services, cloud solutions, and IT consultancy. They pride themselves on a proactive approach and a highly responsive service desk.
  • Pros: Strong focus on customer satisfaction and proactive support, comprehensive managed services portfolio, excellent client testimonials.
  • Cons: Pricing is not publicly disclosed, requiring direct engagement for a quote.
• Softcat
  • Key Features: One of the UK’s leading IT infrastructure and services providers, Softcat offers a vast array of solutions including software licensing, hardware, cybersecurity, cloud, and managed services. They work with a wide range of vendors and have a large, diverse client base across various industries.
  • Pros: Extensive portfolio of services and products, strong industry partnerships, scalable solutions for businesses of all sizes.
  • Cons: Their large scale might mean less personalised service compared to smaller, boutique providers for very small businesses.
• Kao Data
  • Key Features: While not a direct IT support company like Geekee.co.uk, Kao Data provides high-performance data centre services. For businesses that require robust and secure colocation, cloud connectivity, and enterprise-grade infrastructure, Kao Data offers a foundational service. They are known for their focus on sustainability and energy efficiency.
  • Pros: State-of-the-art secure data centres, strong focus on sustainability, ideal for businesses with significant data hosting requirements.
  • Cons: Not a direct managed IT service provider; clients would still need separate IT support for their internal systems.
• Bechtle
  • Key Features: As a major European IT provider with a significant UK presence, Bechtle offers comprehensive IT infrastructure, software solutions, IT consulting, and managed services. They focus on digital transformation and helping businesses optimise their IT landscapes.
  • Pros: Extensive experience and broad service portfolio, strong international presence, reliable partner for complex IT projects.
  • Cons: Can be perceived as a larger, more corporate provider, which might not appeal to very small businesses seeking a more personal touch.
• Node 4
  • Key Features: Node 4 is a UK-based provider of managed cloud, data, and communications services. Their offerings include cloud hosting, colocation, managed networks, unified communications, and robust cybersecurity solutions. They operate their own data centres and network infrastructure.
  • Pros: Strong focus on cloud and connectivity, reliable UK data centres, comprehensive security services.
  • Cons: Might be more focused on medium to large enterprises, potentially less tailored for micro-businesses.
• Daisy Communications
  • Key Features: A leading independent provider of communications and IT services to UK businesses. They offer a wide range of solutions including broadband, mobile, cloud services, IT support, voice solutions, and cybersecurity. Daisy is often a choice for businesses looking for a bundled approach to their IT and telecoms needs.
  • Pros: Comprehensive range of services, ability to bundle IT and communication solutions, large customer base.
  • Cons: Being a very large provider, some customer reviews indicate variability in support experience, which is not uncommon for companies of this scale.

How to Cancel Geekee.co.uk Subscription

For businesses and schools considering Geekee.co.uk, understanding the process for subscription cancellation is crucial for long-term planning and flexibility. While the Geekee.co.uk website doesn’t explicitly detail a step-by-step cancellation process, standard practices for B2B managed IT service providers typically involve a contractual agreement.

Understanding Your Contractual Agreement

Managed IT services, including those offered by Geekee.co.uk, are usually governed by a Service Level Agreement (SLA) or a specific contract. This document would outline the terms of service, including subscription duration, notice periods for termination, and any associated fees.

• Review Your SLA/Contract: The first and most critical step is to review the original service agreement signed with Geekee.co.uk. This document will contain all the specific clauses related to termination. Pay close attention to:
  • Minimum Term: The initial period for which the contract is binding (e.g., 12 months, 24 months).
  • Notice Period: The amount of advance notice required before termination (e.g., 30, 60, or 90 days). Failing to provide adequate notice can result in continued billing or penalty fees.
  • Termination Clauses: Conditions under which either party can terminate the agreement, including for cause (e.g., breach of contract) or without cause.
  • Data Handover: Provisions for the return or secure deletion of your data once the service is terminated.

Initiating the Cancellation Process

Once you’ve reviewed your contract, the typical steps to initiate a cancellation would involve formal communication.

• Formal Written Notice: Most IT service providers require cancellation requests in writing, usually via email to a dedicated support or accounts department, or even a formal letter. This creates a clear paper trail.
• Contact Your Account Manager: If you have a dedicated account manager at Geekee.co.uk, inform them of your intention to cancel. They can guide you through the official process and ensure all necessary steps are followed.
• Confirm Receipt of Notice: Always seek confirmation that your cancellation notice has been received and processed. This might be an email confirmation or a reference number for your request.
• Plan for Transition: Before cancelling, ensure you have a clear plan for transitioning your IT services to a new provider or bringing them in-house. This includes data migration, software license transfers, and ensuring continuous operation of critical systems. Geekee.co.uk, as a professional provider, should assist with the secure handover of your data and configurations as per your contract.

Potential Considerations and Fees

It’s important to be aware of any potential financial implications of cancelling.

• Early Termination Fees: If you cancel before the end of your contract’s minimum term and without a valid reason (as defined by the contract), you might incur early termination fees. These are designed to compensate the provider for the revenue they anticipated.
• Outstanding Balances: Ensure all outstanding invoices are settled. Many providers will not release data or complete handovers until all financial obligations are met.
• Data Portability: Confirm how your data will be returned to you. Will it be provided in a standard format, and are there any costs associated with this data export? A reliable provider like Geekee.co.uk should have clear processes for this. According to a study by the Cloud Industry Forum, 75% of UK businesses have a cloud migration strategy, making data portability a key consideration for IT service changes.

By carefully reviewing the contract and communicating effectively, businesses can ensure a smooth transition when cancelling services with Geekee.

How to Cancel Geekee.co.uk Free Trial

The Geekee.co.uk website does not explicitly advertise a “free trial” in the traditional sense, as their services appear to be managed IT solutions that typically require a consultation and customised quotation rather than a free, self-service trial. However, if a free trial or pilot project were offered (perhaps as part of a bespoke agreement), the cancellation process would generally follow principles similar to subscription cancellation, but often with simpler terms.

Absence of Publicly Advertised Free Trials

Based on the homepage text, Geekee.co.uk invites potential clients to “Get started” or “Learn more,” which usually leads to a contact form or a consultation. This model is common for complex B2B services where a preliminary assessment of a client’s existing infrastructure is necessary before any services are deployed. Therefore, it’s unlikely that Geekee.co.uk offers a simple, click-and-cancel online free trial like a consumer software product. Moneymechanix.co.uk Review

If a Pilot or Limited Engagement Period Exists

In a B2B context, what might be considered a “free trial” could be a pilot project, a proof-of-concept phase, or a short-term, no-obligation engagement for a specific service (e.g., a cybersecurity assessment or a small-scale Microsoft 365 migration). If such an arrangement exists, the terms would likely be outlined in a specific, temporary agreement or a letter of engagement.

• Review the Pilot Agreement: If you have entered into any form of limited, non-binding engagement with Geekee.co.uk that was presented as “free” or “trial,” immediately refer to the documentation provided for that specific arrangement. This document would detail:
  • Duration: The exact length of the trial period.
  • Scope: What services or aspects of services are included in the trial.
  • Termination Terms: How to conclude the trial, including any notification requirements.
  • Data Handling: What happens to any data shared or generated during the trial period.

General Steps for Ending a Limited Engagement

Assuming a free trial or pilot exists, the process for ending it would generally be:

• Communicate Clearly and Promptly: Inform Geekee.co.uk of your decision to not proceed beyond the trial period. This communication should be in writing (email is usually sufficient for trials) to create a record.
• Adhere to Any Notice Periods: Even for trials, there might be a short notice period required before the trial concludes. Ensure you provide this notice.
• Discuss Data Retrieval/Deletion: Confirm how any data or configurations set up during the trial period will be handled. You’ll want to ensure sensitive business data is either returned to you securely or permanently deleted from Geekee.co.uk’s systems. Data security is paramount, with the ICO reporting over 100,000 data security incidents in the UK in 2022, underscoring the importance of clear data handling protocols.

What to Expect

Given the nature of their services, even if a free trial or pilot was undertaken, it’s unlikely to involve an automatic conversion to a paid subscription without a formal agreement. Instead, the “trial” would likely culminate in a discussion about a full service contract. If you decide not to proceed, a professional IT provider like Geekee.co.uk would typically respect that decision without complications, provided any agreed-upon terms for the trial period are met. Always ensure clear communication to avoid any misunderstandings.

Geekee.co.uk Pricing

Geekee.co.uk does not publicly display its pricing on its website, which is a common practice for managed IT service providers. The absence of specific pricing information is generally due to the highly customised nature of the services they offer. IT solutions for businesses and schools are rarely one-size-fits-all; they depend on numerous factors, including the size of the organisation, the complexity of its existing infrastructure, the number of users, specific security requirements, and the scope of services required.

Reasons for Non-Transparent Pricing

Several factors contribute to the industry standard of requiring a consultation for pricing:

• Customised Solutions: Every business has unique IT needs. A small startup with five employees will have vastly different requirements from a school with hundreds of students and staff, or a medium-sized enterprise with multiple locations. Geekee.co.uk aims to “build the right solution” and “create a unique solution for your business,” which necessitates a bespoke quote.
• Scope of Services: Pricing varies significantly based on the breadth and depth of services. For instance, a basic IT support package might be less expensive than a comprehensive managed security service that includes firewall management, web protection, and continuous threat monitoring. Adding Microsoft 365 optimisation or specific hardware sourcing would also impact the cost.
• Infrastructure Complexity: The state of a client’s current IT infrastructure plays a major role. Migrating outdated systems or integrating with complex legacy setups will require more effort and thus impact the price compared to supporting a relatively modern and streamlined environment.
• Number of Users/Devices: Most managed IT services are priced per user, per device, or a combination thereof. As the number of supported entities increases, so does the overall cost, reflecting the increased administrative and support burden.
• Service Level Agreements (SLAs): Higher service level agreements, which guarantee faster response times and higher uptime, typically come at a premium due to the resources required to meet those guarantees. While Geekee.co.uk mentions “unlimited and comprehensive support for a fixed monthly fee,” the specific SLA details, which influence this fee, are likely discussed during consultation.

How to Obtain a Quote

To get an accurate understanding of Geekee.co.uk’s pricing, potential clients would need to engage directly with their sales or consultation team. The website encourages this through prominent “Get Started” and “Contact” buttons.

• Initial Consultation: The process would likely begin with an initial consultation where Geekee.co.uk assesses your current IT environment, discusses your challenges, and identifies your specific needs. This assessment is crucial for them to formulate a relevant and accurate proposal.
• Tailored Proposal: Following the consultation, Geekee.co.uk would provide a customised proposal outlining the recommended services, the scope of work, and the associated costs. This proposal should clearly detail what is included in the “fixed monthly fee” and any potential variable costs.
• Fixed Monthly Fee Model: The website highlights “unlimited and comprehensive support for a fixed monthly fee.” This model is often preferred by businesses as it provides predictable IT expenditure, allowing for better budget management without unexpected costs for hourly support or call-outs. According to a survey by ConnectWise, over 60% of MSPs now offer fixed-fee or value-based pricing models, showing a clear trend towards predictable costs.

In essence, while the lack of public pricing requires an extra step, it reflects the tailored, solution-oriented approach necessary for effective B2B IT managed services.

Geekee.co.uk vs. Other UK IT Service Providers

Comparing Geekee.co.uk with other UK IT service providers reveals its niche and competitive advantages, particularly concerning its clear focus on cybersecurity and its “jargon-free” approach. While many IT companies offer similar core services, the nuances in their approach, target audience, and specific specialisations set them apart.

Focus on Cybersecurity and Managed IT

Geekee.co.uk strongly positions itself as a “security focused” IT provider, offering “managed firewall and web protection included with select support plans.” This emphasis is a key differentiator. Many IT providers offer security as an add-on or a separate service, but Geekee.co.uk integrates it into its core managed IT offerings.

• Vs. General IT Support Companies: Unlike smaller, more general IT support companies that might offer reactive break-fix services, Geekee.co.uk operates as a Managed Service Provider (MSP). This means they provide proactive monitoring, maintenance, and strategic planning, aiming to prevent issues before they arise. Many small businesses might opt for cheaper, reactive IT support, but an MSP model like Geekee’s typically offers better long-term stability and security.
• Vs. Large IT Consultancies (e.g., Accenture, Deloitte): Large consultancies often deal with enterprise-level digital transformations and complex IT strategies. Geekee.co.uk, conversely, targets small businesses and schools, offering practical, hands-on support. Their focus is on operational efficiency and safeguarding data for smaller organisations rather than large-scale strategic overhauls.

Approach to Client Engagement

Geekee.co.uk stresses “jargon-free advice” and “forward thinking planning,” aiming to build long-term relationships where they “work alongside you to advise on any improvements or enhancements.” Boilerquotes.co.uk Review

• Vs. Product-Focused Resellers: Some IT companies are primarily resellers of hardware and software. While Geekee.co.uk does “source equipment” and “build the right solution,” their primary value proposition is the ongoing management and support of these solutions, not just their sale. This positions them as a partner rather than just a vendor.
• Vs. Highly Specialised Niche Providers: While Geekee.co.uk has a strong cybersecurity lean, it doesn’t appear to be exclusively a cybersecurity firm. Providers like Sophos or CrowdStrike are purely focused on security products and solutions, while Geekee.co.uk offers a broader managed IT umbrella with security as a core component. This makes them a more holistic solution for businesses needing both daily IT operations and robust protection.

Geographic Reach and Testimonials

Geekee.co.uk showcases testimonials from local businesses in areas like Market Deeping, Bedford, and Peterborough, suggesting a strong local presence or at least a focus within certain regions of the UK.

• Vs. National/International Providers: Larger players like Softcat or Daisy Communications operate on a national scale across the UK, and some like Bechtle have international reach. Geekee.co.uk’s website suggests a more concentrated service area, which can be a pro for businesses looking for a local, personable service provider who understands regional dynamics. However, this could be a con for businesses with widely dispersed offices if Geekee’s support is geographically limited.
• Credibility Building: The use of specific, named testimonials from local business owners is a powerful credibility builder compared to companies that use generic “satisfied customer” quotes or no testimonials at all. This personal touch can be very appealing to SMEs.

In summary, Geekee.co.uk appears to be a strong contender for small to medium-sized businesses and schools in the UK looking for a proactive, cybersecurity-aware, and comprehensive managed IT service provider that prioritises clear communication and a partnership approach.

FAQ

What services does Geekee.co.uk offer?

Geekee.co.uk offers comprehensive IT support and managed services for businesses and schools, including Microsoft 365 optimisation, managed cybersecurity (firewall and web protection), hardware and software sourcing, efficient installation, and ongoing support and maintenance.

Is Geekee.co.uk suitable for small businesses?

Yes, Geekee.co.uk explicitly states their mission is “to deliver technology services that enables small businesses to be successful and grow,” indicating they are well-suited for SMEs.

Does Geekee.co.uk provide cybersecurity services?

Yes, Geekee.co.uk specialises in cybersecurity, offering managed firewall and web protection included with select support plans, and generally focusing on safeguarding operations and data.

How does Geekee.co.uk handle Microsoft 365 support?

Geekee.co.uk aims to help clients “get the most out of your Microsoft 365,” suggesting they offer optimisation, setup, migration, and ongoing support for the Microsoft 365 suite.

Is Geekee.co.uk a UK-based company?

Yes, based on the .co.uk domain and testimonials from UK locations like Market Deeping, Bedford, and Peterborough, Geekee Ltd. appears to be a UK-based company.

Does Geekee.co.uk offer a free trial?

The website does not explicitly advertise a “free trial” in the traditional sense; managed IT services typically involve consultations and customised proposals rather than self-service trials. Any pilot programs would be part of a bespoke agreement.

How do I get pricing information from Geekee.co.uk?

Geekee.co.uk does not publish pricing on their website. You would need to contact them directly via their “Get Started” or “Contact” forms for a customised quote based on your specific IT needs.

What kind of support can I expect from Geekee.co.uk?

Geekee.co.uk promises “unlimited and comprehensive support for a fixed monthly fee,” suggesting proactive monitoring, helpdesk assistance, and ongoing maintenance. Hillvitalshop.co.uk Review

Does Geekee.co.uk help with hardware procurement?

Yes, Geekee.co.uk states they can “source equipment” and “build the right solution” by leveraging their experience and available channels.

Are there customer testimonials available for Geekee.co.uk?

Yes, the homepage features several testimonials from local business owners who have used Geekee.co.uk’s services for multiple years.

What is Geekee.co.uk’s approach to IT planning?

Geekee.co.uk emphasises “Forward thinking planning” and conducting surveys of existing infrastructure to advise on improvements or enhancements.

How quickly does Geekee.co.uk respond to issues?

One testimonial mentions their “response time is superb,” indicating a commitment to quick and efficient support, though specific SLA details are not publicly listed.

Does Geekee.co.uk provide on-site installations?

Yes, their “professional installations team and network engineers can deploy on-site at your premise.”

Can Geekee.co.uk manage cloud services like Office 365?

Yes, testimonials mention Geekee.co.uk helping businesses grow through “useful cloud services such as Office 365 and cloud servers, all of which they manage for us.”

How long has Geekee.co.uk been in business according to testimonials?

One testimonial states they have been customers of Geekee for “many, many years,” and another for “the past 10 years,” indicating a long-standing presence.

What industries does Geekee.co.uk serve?

Geekee.co.uk specifically mentions serving “businesses and schools” on their homepage.

Does Geekee.co.uk offer a fixed monthly fee for services?

Yes, they state they offer “unlimited and comprehensive support for a fixed monthly fee.”

Are there any ethical concerns regarding Geekee.co.uk’s services?

Based on the website’s content, there are no apparent ethical concerns; the services offered (IT support, cybersecurity) are beneficial for legitimate business operations and align with ethical business practices. Assetcontroller.co.uk Review

How do I contact Geekee.co.uk for a consultation?

You can contact Geekee.co.uk by using the “Get started” button or navigating to their “Contact” page, where they would likely provide details for scheduling a consultation.

What kind of “Legal Bits” are available on the Geekee.co.uk website?

The website footer includes a link to “Legal Bits,” which typically contains important legal information such as terms of service, privacy policy, and cookie policy.