Grajmax.co.uk Review

Based on looking at the website, Grajmax.co.uk appears to be a legitimate online retailer specialising in new and used mobility scooters. They highlight their status as a family-run business established since 2009, with a focus on providing affordable independence mobility solutions. The site showcases a wide range of mobility scooters, both new and used, with clear pricing and product details. They emphasise that their used scooters are “fully serviced, tested and prepared to showroom condition.” While the core business of providing mobility solutions is commendable and aligns with ethical principles by assisting those with mobility challenges, a deeper dive into website specifics is necessary.

Here’s an overall review summary:

• Website Clarity: Good, products are clearly listed with prices.
• Business Model: Selling new and used mobility scooters.
• Stated Mission: To provide top-quality mobility scooters at reasonable and affordable prices.
• Customer Testimonials: Present, with positive reviews from Trustindex/Google.
• Key Claims: 100% Satisfied Clients, Fully Serviced, Fast Shipping, 6 months Warranty (up to), Family Run Business, 15 years of experience, Highest Quality, Fair Prices.
• Missing Information: While the core business is good, the website could benefit from a more prominent and easily accessible “About Us” section detailing their physical location, company registration, and a dedicated contact page with a phone number and email for immediate support. More detailed shipping and return policies, beyond just a ‘fast shipping’ claim, would also enhance trust.

Grajmax.co.uk presents itself as a straightforward e-commerce platform for mobility scooters. The inclusion of customer reviews, a stated warranty period, and the mention of VAT exemption for eligible customers are positive signs. However, for a high-value purchase like a mobility scooter, consumers typically seek robust transparency regarding company details, detailed logistics, and a comprehensive understanding of after-sales support. The website’s current presentation, while functional, lacks some of these crucial elements that build absolute confidence in an online transaction.

Here are some alternatives for ethical, non-edible products that provide practical benefits and support daily life, aligning with a responsible and beneficial approach:

• Ergonomic Office Chairs: Providing comfort and support for long hours of work, reducing physical strain. Key Features: Adjustable lumbar support, armrests, seat height, and tilt. Price: £100 – £500+. Pros: Improves posture, reduces back pain, increases productivity. Cons: Can be expensive, requires assembly.
• High-Quality Backpacks: Durable and practical for everyday use, travel, or commuting. Key Features: Padded laptop compartment, water-resistant material, ergonomic design, multiple pockets. Price: £30 – £150. Pros: Versatile, protects electronics, comfortable to carry. Cons: May be bulky, limited fashion options.
• Smart Home Security Cameras: Enhancing home safety and providing peace of mind. Key Features: 1080p video, night vision, motion detection, two-way audio, cloud storage. Price: £40 – £200. Pros: Deters intruders, monitors property remotely, easy installation. Cons: Requires Wi-Fi, potential privacy concerns, subscription fees for advanced features.
• Water Filters for Home: Improving water quality for drinking and cooking, promoting health. Key Features: Multi-stage filtration, removes contaminants, easy installation. Price: £20 – £100 for countertop/tap filters, £200-£500+ for whole-house systems. Pros: Healthier water, better taste, reduces plastic waste. Cons: Regular filter replacement needed, initial cost.
• Portable Power Banks: Essential for keeping devices charged on the go, especially for those who rely on technology. Key Features: High capacity (mAh), multiple ports, fast charging, compact design. Price: £15 – £70. Pros: Ensures device readiness, convenient for travel, compatible with most USB devices. Cons: Adds weight, charging time can vary.
• Sustainable Reusable Coffee Cups/Water Bottles: Promoting environmental responsibility and personal hydration. Key Features: Insulated, leak-proof, durable materials (stainless steel, bamboo), various sizes. Price: £10 – £30. Pros: Eco-friendly, keeps drinks hot/cold, saves money long-term. Cons: Requires regular cleaning, can be bulky.
• Gardening Tools Set: Encouraging outdoor activity and self-sufficiency for those with gardens. Key Features: Durable materials (stainless steel), ergonomic handles, comprehensive set (trowel, pruners, gloves). Price: £20 – £80. Pros: Promotes physical activity, grows fresh produce/flowers, relaxing hobby. Cons: Requires storage space, ongoing effort.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Grajmax.co.uk Review & First Look

When you first land on Grajmax.co.uk, you’re immediately greeted with a clear focus on mobility scooters. It’s pretty straightforward: they sell mobility scooters, both new and used. The site uses a clean layout, featuring large images of their products, which is a good start. You can see prices, and there’s a prominent “Add to cart” button for each item, which is standard e-commerce practice. They’ve got a menu with a cart icon showing £0.00, which is fine, but it’s duplicated, showing up twice. Small detail, but sometimes these little things hint at the overall polish.

The homepage also highlights some key selling points: “100% Satisfied Clients,” “Fully Serviced,” “Fast Shipping,” and a “6 months Warranty up to“. That “up to” bit is worth noting; it suggests the warranty might vary, and it would be smart to dig into their “Warranty and Warranty Period” link in the footer for the specifics. They also proudly state they are a “Family Run Business” with “15 years of experience,” aiming to build trust. This is the kind of human touch that can make a difference, especially for significant purchases like mobility aids.

Initial Impressions of Grajmax.co.uk

The website offers a decent visual experience, but it’s not particularly cutting-edge. The product images are clear, and the prices are upfront, which is crucial. They are selling a range of mobility scooters, from around £1,250.00 to over £6,000.00, indicating a wide variety for different needs and budgets. The “Shop now” button is prominent, leading directly to their product listings.

Company Ethos and Transparency

Grajmax.co.uk introduces itself as a “family run business established since 2009,” with a mission to provide “top quality mobility scooters at a reasonable and affordable price.” This sounds positive and aligns with ethical business practices. They also state that their used machines are “fully serviced, tested and prepared to showroom condition,” which is a strong claim for second-hand items. For a consumer, especially one relying on such a critical piece of equipment, these details are vital for building trust. However, the lack of a prominent ‘About Us’ section, or direct links to company registration details on the homepage, means a potential buyer would have to hunt for this information. Transparency in e-commerce, especially for high-value items, should be paramount.

What’s Clearly Visible and What Isn’t

What is clearly visible: Quirkycampers.co.uk Review

• Product Range: A comprehensive list of mobility scooters with images and prices.
• Customer Reviews: A section showing positive reviews from Trustindex/Google, which is a good indicator of social proof. As of early June 2025 (based on review dates), they have “Excellent Based on 181 reviews.”
• VAT Exemption Notice: A pop-up that clearly states “NO VAT TO PAY All prices are shown exclusive of VAT as there is NO VAT to pay, as these products qualify as VAT exempt for those suffering from a long-term condition affecting their mobility.” This is a significant benefit for eligible UK customers.
• Basic Navigation: Menu, Cart, Shop links.

What’s not immediately clear or easily accessible:

• Physical Address: While they might have one, it’s not on the homepage.
• Direct Contact Information: A phone number or specific email address for customer service isn’t immediately visible without clicking around.
• Detailed Shipping Policy: “Fast Shipping” is mentioned, but specifics on delivery times, costs, or areas are absent from the homepage.
• Comprehensive Returns Policy: Beyond the warranty, the process for returns or exchanges is not highlighted.
• Privacy Policy/Terms & Conditions: These are buried in the footer, which is standard but sometimes makes them less discoverable for a quick check.

grajmax.co.uk Pros & Cons

Alright, let’s break down the good and the areas where Grajmax.co.uk could really step up its game, based on what’s visible on the homepage. It’s like assessing a business from its shop window – you get a vibe, but you can’t see the back office.

The Upsides: What Grajmax.co.uk Does Well

First, the positives. They’re clearly in the business of helping people with mobility, which is a commendable and ethical trade.

• Clear Product Display: You can see what they sell right away: mobility scooters. Each product has a clear image, name, and price. This directness is good.
• VAT Exemption Highlight: This is a massive plus for UK customers. The explicit mention that “NO VAT TO PAY” for eligible individuals suffering from a long-term condition affecting their mobility is a significant financial benefit and shows an understanding of their customer base’s needs. It’s a genuine saving that many customers would appreciate.
• Positive Customer Reviews: The “Excellent Based on 181 reviews” from Trustindex/Google featured prominently lends credibility. Reviews mentioning “Great service and communication,” “professional and reliable,” and “no pressure selling” are strong indicators of good customer interaction.
• Focus on Quality for Used Items: The claim that used scooters are “fully serviced, tested and prepared to showroom condition” addresses a major concern for buyers of second-hand mobility equipment. This suggests they put effort into ensuring reliability.
• Experience and Family Business: The “15 years of experience” and “Family Run Business” claims can build trust and convey a sense of stability and personal commitment, which can be reassuring for buyers.
• Warranty Offered: A “6 months Warranty up to” provides some level of assurance, although the “up to” part warrants closer inspection of their full warranty policy.

The Downsides: Areas for Improvement

Now, for where they could tighten things up. For a website dealing with high-value, essential equipment, a few things jump out as missing the mark on current e-commerce best practices for trust and transparency.

• Lack of Prominent ‘About Us’ Information: While they mention being a family business since 2009, there’s no easy-to-find, detailed ‘About Us’ page linked from the main navigation or prominently displayed on the homepage. Customers want to know who they’re buying from, particularly for items that can cost thousands of pounds. Where are they located? What’s their registered company number? This information builds confidence.
• Limited Contact Options on Homepage: A phone number and a clear email address should be front and centre. Relying solely on a contact form (if one exists) or expecting customers to dig into the footer for policy links isn’t ideal for urgent queries. For mobility aids, immediate support can be crucial.
• Vague Shipping and Returns Information: “Fast Shipping” is good, but “fast” is subjective. What are the actual delivery times? What’s the cost? What’s the return process if a scooter isn’t suitable or has issues? This critical information should be easily accessible, not hidden away. Data from the UK’s Citizens Advice Bureau often highlights delivery and returns as top consumer pain points, so clarity here is key.
• “Up to” Warranty Clause: While a warranty is good, the “up to 6 months” clause is a little vague on the homepage. It prompts further investigation, which could be streamlined by clear, concise warranty terms readily available.
• Website Design Nuances: The duplicated cart menu, while minor, points to a slight lack of meticulousness in website presentation. In today’s competitive online landscape, every detail counts towards a professional image.
• No Obvious Trust Badges/Certifications: Beyond customer reviews, there’s no immediate display of industry certifications, secure payment badges (though implied by an e-commerce setup), or other seals of approval that might further reassure customers.

grajmax.co.uk Alternatives

When you’re looking for mobility solutions, especially something as significant as a scooter, you want options, reliability, and clear information. Grajmax.co.uk focuses on used and new mobility scooters. Here are some established alternatives in the UK market that offer similar products, focusing on reputable providers that typically offer comprehensive support and transparency. Insolvencyandlaw.co.uk Review

Leading Mobility Scooter Retailers in the UK

These companies have a strong presence, offer a wide range of products, and typically provide extensive customer support, warranties, and delivery services.

• CareCo

  • Key Features: One of the UK’s largest mobility retailers. Offers a vast selection of new mobility scooters, powerchairs, rise and recline chairs, and daily living aids. They have showrooms across the UK, allowing customers to try products. Comprehensive warranty options, professional delivery, and installation services.
  • Price Range: Wide, from budget-friendly models to high-end performance scooters (£800 – £8,000+).
  • Pros: Extensive product range, physical showrooms for ‘try before you buy’, strong customer service reputation, detailed product information, finance options.
  • Cons: Can be overwhelming with choices, delivery times might vary based on stock.
  • Ethical Standpoint: Focuses on improving quality of life for individuals with mobility challenges. Transparent pricing and clear policies.

• Fenland Mobility

  • Key Features: Specialises in mobility scooters, wheelchairs, and daily living aids. Known for personalised service and expert advice, often operating through showrooms and direct sales. Offers new and reconditioned models, typically with robust servicing.
  • Price Range: Similar to Grajmax, with competitive pricing for both new and used models.
  • Pros: Personalised approach, potential for home demonstrations, focus on customer needs, strong after-sales support.
  • Cons: Smaller scale than national retailers, less online inventory visible compared to giants.
  • Ethical Standpoint: Committed to providing tailored solutions and support, essential for this sector.

• Ableworld

  • Key Features: The largest mobility and stairlift retailer in the UK. Offers a full spectrum of mobility products, including scooters, powerchairs, adjustable beds, and stairlifts. They have numerous stores, providing local support and servicing.
  • Price Range: Broad, accommodating various budgets for new equipment.
  • Pros: Widespread physical presence, extensive product range, expert advice in-store, installation and servicing support.
  • Cons: Online selection might not reflect full in-store range, some products may require in-store consultation.
  • Ethical Standpoint: Aims to provide comprehensive mobility solutions, promoting independence and comfort. Strong focus on customer care and accessibility.

• Mobility Centre Accommodationinspection.co.uk Review

  • Key Features: Offers a range of mobility scooters, rise and recline chairs, beds, and walking aids. They emphasise customer service and a tailored approach, often providing assessments to ensure the right fit.
  • Price Range: Competitive for new mobility aids.
  • Pros: Personalised service, focus on customer assessment, good after-sales support.
  • Cons: May have a smaller online presence compared to larger national chains.
  • Ethical Standpoint: Dedicated to helping individuals maintain independence and dignity through appropriate mobility solutions.

• Scooterpac

  • Key Features: While many of the other alternatives are retailers of various brands, Scooterpac is a manufacturer known for innovative and high-quality mobility products, particularly their “Cabin Car” range and fold-up scooters. Some retailers (like Grajmax) sell their products.
  • Price Range: Generally higher end, reflecting specialised design and features (£4,000 – £7,000+).
  • Pros: Innovative designs, focus on user comfort and practicality, premium build quality.
  • Cons: Higher price point, limited direct purchase options (often through approved dealers).
  • Ethical Standpoint: Dedicated to designing and manufacturing products that significantly enhance the quality of life for mobility users.

• Recare

  • Key Features: Specialises in complex rehabilitation mobility equipment, including advanced powerchairs and bespoke mobility solutions. They often work closely with therapists to provide highly customised products.
  • Price Range: Varies significantly based on customisation, often premium.
  • Pros: Highly specialised, expert consultations, tailored solutions for complex needs, strong clinical support.
  • Cons: Not for standard mobility scooter purchases, higher price point due to specialisation.
  • Ethical Standpoint: Focus on advanced rehabilitation and truly bespoke solutions, supporting those with the most challenging mobility needs.

• Amazon UK Mobility Store

  

  • Key Features: Offers a wide variety of mobility products, including a limited range of smaller, foldable mobility scooters, walking aids, and daily living equipment from various brands. Benefits from Amazon’s broad logistics and customer service.
  • Price Range: Generally competitive, with options for various budgets.
  • Pros: Convenience of online shopping, vast selection of accessories, fast delivery for Prime members, easy returns process.
  • Cons: Less specialised advice, limited higher-end or bespoke mobility scooters, may require self-assembly, less after-sales support for complex issues compared to dedicated mobility retailers.
  • Ethical Standpoint: Acts as a marketplace, offering products from various ethical manufacturers. The focus is on convenience and wide availability.

How to Cancel grajmax.co.uk Subscription

Based on the information available on the Grajmax.co.uk homepage, there’s no indication of any subscription service being offered. The website primarily functions as an e-commerce platform for one-time purchases of mobility scooters. Therefore, the concept of “cancelling a Grajmax.co.uk subscription” does not appear to apply to their business model. Edenred.co.uk Review

Understanding Grajmax.co.uk’s Business Model

Grajmax Mobility Ltd sells new and used mobility scooters. This is a direct sales model, similar to buying a car or a large appliance. You select a product, add it to your cart, and complete a one-off purchase. There are no recurring charges, monthly fees, or membership plans mentioned on the homepage. This is important because it means typical subscription cancellation procedures, like logging into an account to manage recurring payments, would not be relevant here.

What if You Need to Cancel an Order?

While not a subscription, a more pertinent question might be how to cancel an order you’ve placed with Grajmax.co.uk before it ships. To address this, you would typically need to:

1. Contact Customer Service Immediately: The quickest way to attempt to cancel an order is to get in touch with the company’s customer service as soon as possible after placing the order. Look for a phone number or email address on their “Contact Us” page (if they have one) or in their footer links.
2. Refer to Terms and Conditions: Their “Terms and Conditions” link in the footer would be the go-to place to check their specific policy on order cancellations, returns, and refunds. This document legally outlines what rights you have as a consumer and what the company’s obligations are.

Key takeaway: If you’re concerned about recurring payments or subscriptions, it’s reassuring that Grajmax.co.uk’s primary business model doesn’t involve them. If your query is about cancelling a purchase, you’ll need to consult their specific order cancellation and return policies, likely found in their terms and conditions, and contact them directly.

How to Cancel grajmax.co.uk Free Trial

Similar to the discussion around subscriptions, based purely on the information presented on the Grajmax.co.uk homepage, there is no mention or indication of any free trial offerings for their mobility scooters or any related services. The website functions as a direct retail platform where customers purchase mobility scooters.

Absence of Free Trial Information

The typical structure of a free trial involves a period where a user can test a service or product, often with the option to convert to a paid subscription or purchase at the end of the trial. Grajmax.co.uk’s homepage showcases products for outright purchase, with prices listed for each item, ranging from £1,250.00 to over £6,000.00. There are no prompts or links suggesting a trial period, demonstration booking, or similar ‘try-before-you-buy’ schemes. Grammarsaurus.co.uk Review

Understanding the Purchase Process

The process outlined on their site is a standard e-commerce transaction: you browse, select an item, add it to your basket, and proceed to checkout. This implies a commitment to purchase, not a trial. For large items like mobility scooters, some retailers might offer home demonstrations or showroom visits, but these are distinct from a “free trial” that would require cancellation.

What About Returns or Exchanges?

If a customer receives a mobility scooter and finds it unsuitable or defective, their recourse would fall under the company’s return policy and warranty terms, not a free trial cancellation. Customers should consult the “Terms and Conditions” and “Warranty and Warranty Period” links in the footer of the Grajmax.co.uk website. These documents would detail:

• Return Windows: How long a customer has to initiate a return.
• Conditions for Returns: Whether the item needs to be unused, in original packaging, etc.
• Restocking Fees: If any apply for returns.
• Refund Process: How refunds are issued and the timeline.
• Warranty Claims: Procedures for dealing with manufacturing defects or issues within the warranty period.

In summary: There is no “Grajmax.co.uk free trial” to cancel. Any concerns related to product suitability after purchase should be addressed through their stated return and warranty policies.

grajmax.co.uk Pricing

Alright, let’s talk numbers. Grajmax.co.uk is pretty transparent with its pricing right on the homepage, which is a good sign. You can see the cost of each mobility scooter listed clearly, along with “Add to cart” buttons. This isn’t one of those sites where you have to click through multiple pages or fill out a form just to get a price.

Direct and Clear Pricing Structure

The pricing model is straightforward: it’s a direct sales model for individual mobility scooters. You pay a one-off price for each unit. There are no hidden fees or complex pricing tiers immediately apparent on the homepage. They list various models, from smaller, lightweight folding scooters to heavy-duty and long-range options, and even cabin cars, reflecting a wide range of price points. Summitworkwear.co.uk Review

Price Range of Mobility Scooters

Based on the products displayed on the homepage:

• Entry-level (Used/Lightweight): Prices start around £1,250.00 for models like the “Motion Healthcare eDrive AUTOMATIC FOLDING LIGHTWEIGHT Mobility Scooter” and “SHOPRIDER CADIZ MOBILITY SCOOTER.”
• Mid-range: Many models fall into the £1,500 – £3,000 bracket, such as the “CARECO MAXIMUS FOLDING MOBILITY SCOOTER” at £1,850.00 or the “TGA BREEZE S4 GT MOBILITY SCOOTER” at £2,700.00.
• High-end/Specialised: The larger, more robust, or advanced models, including cabin cars, go up to £6,295.00 for products like the “SCOOTERPAC CABIN CAR MOBILITY SCOOTER.”

This range indicates they cater to various budgets and needs within the mobility scooter market. It’s also worth noting that some items are marked “SALE,” indicating potential discounts, for example, a “PRIDE COLT SPORT 2.0 MOBILITY SCOOTER” reduced from £1,550.00 to £1,450.00.

VAT Exemption: A Significant Saving

A crucial point regarding pricing for UK customers is the explicit VAT exemption. A pop-up notification on the site states:
“NO VAT TO PAY All prices are shown exclusive of VAT as there is NO VAT to pay, as these products qualify as VAT exempt for those suffering from a long-term condition affecting their mobility. At checkout, please tick the box that you are exempt from paying VAT and no VAT will be added.”

This is a major benefit for eligible individuals. Mobility aids are often zero-rated for VAT in the UK when purchased by or for a disabled person for their personal use. Grajmax.co.uk makes this clear, ensuring that eligible customers know they won’t be charged the standard 20% VAT on these items, which can translate into substantial savings on already high-value purchases. This transparency about VAT exemption is a strong positive for their pricing strategy and customer service.

Additional Costs to Consider

While the listed prices are for the scooters themselves, potential buyers should always consider: Artisantilecompany.co.uk Review

• Delivery Costs: While “Fast Shipping” is mentioned, the actual cost of delivery (if any) is not specified on the homepage. This would typically be calculated at checkout.
• Accessories: Any additional accessories (baskets, covers, ramps, extra batteries) would likely be separate purchases.
• Servicing/Maintenance: Beyond the initial 6-month warranty, ongoing servicing and maintenance costs would be the responsibility of the owner.
• Insurance: Mobility scooter insurance is not legally required in the UK, but it is highly recommended for peace of mind, covering breakdown, theft, or damage, and would be an additional cost to the owner.

In essence, Grajmax.co.uk’s pricing is transparent on the product level, with the added benefit of clear VAT exemption for eligible buyers. The key missing piece for a complete picture, however, is clear communication on potential delivery charges upfront.

grajmax.co.uk vs. Competitors

When evaluating Grajmax.co.uk against its competitors in the UK mobility scooter market, it’s like comparing a specialised boutique shop to larger department stores. Each has its strengths and weaknesses, and the “best” choice often depends on what a customer values most: price, range, physical presence, or personalised service.

Grajmax.co.uk’s Niche and Strengths

Grajmax.co.uk seems to operate as a focused online retailer with a strong emphasis on providing “affordable independence” through both new and, crucially, high-quality used mobility scooters. Their stated strength in “fully serviced, tested and prepared to showroom condition” used machines gives them a distinct edge for buyers looking for value without compromising on reliability. The “Family Run Business” and “15 years of experience” claims suggest a personal touch and expertise. The clear VAT exemption highlight is also a strong competitive point, making the final price attractive for eligible customers.

Comparison with Major Competitors (e.g., CareCo, Ableworld)

1. Product Range and Availability:

   • Grajmax.co.uk: Offers a respectable range of new and used mobility scooters from various brands. Their emphasis on used scooters, reconditioned to a high standard, sets them apart from companies that focus solely on new sales.
   • CareCo/Ableworld: These are giants in the UK mobility sector. They boast much larger inventories that extend beyond just scooters to include powerchairs, rise and recline chairs, adjustable beds, stairlifts, and daily living aids. They often stock a wider variety of models within each category, including the very latest releases.
   • Verdict: For sheer breadth of product and comprehensive mobility solutions, the larger competitors have an advantage. However, Grajmax’s focus on quality used scooters fills a specific market need.

2. Physical Presence and ‘Try Before You Buy’: Primenow.amazon.co.uk Review

   • Grajmax.co.uk: Appears primarily online, with an implied physical premises (where customers can visit, as per some reviews). However, they don’t explicitly promote showrooms on their homepage.
   • CareCo/Ableworld: Both have extensive networks of physical showrooms across the UK. This allows customers to see, touch, and test-drive scooters before buying, which is a significant advantage for large, important purchases like these. This hands-on experience can be crucial for assessing comfort, size, and suitability.
   • Verdict: Major competitors win hands down here. For many, especially older customers or those with specific needs, a physical store visit is non-negotiable.

3. Pricing and Value Proposition:

   • Grajmax.co.uk: Offers competitive pricing, especially on their reconditioned models, making “affordable independence” a key selling point. The clear VAT exemption also adds significant value.
   • CareCo/Ableworld: They also offer competitive pricing, frequent sales, and often have various finance options. While their new products might be priced similarly, Grajmax’s niche in quality used scooters provides a distinct value segment.
   • Verdict: Grajmax can be highly competitive on price for quality used scooters. For new models, pricing might be similar, but larger retailers might offer more payment flexibility.

4. Customer Service and After-Sales Support:

   • Grajmax.co.uk: Customer reviews highlight “Great service and communication” and “professional and reliable” interactions. The “Family Run Business” ethos often translates to a more personal touch.
   • CareCo/Ableworld: As larger entities, they have more structured customer service departments, often with dedicated after-sales teams, technical support, and extensive warranty and repair services. They also frequently have their own delivery and installation teams.
   • Verdict: Grajmax appears to offer strong personal service based on reviews. However, larger retailers might have more robust, scalable, and geographically diverse support infrastructure for servicing and repairs after purchase.

5. Online Experience and Transparency:

   • Grajmax.co.uk: Clear product listings and prices, but lacks prominent ‘About Us’ details, contact info, and detailed shipping/returns policies on the homepage.
   • CareCo/Ableworld: Generally have more polished websites with dedicated sections for ‘About Us’, comprehensive contact details, detailed shipping/returns policies, and FAQs readily available.
   • Verdict: Larger retailers generally offer a more comprehensive and reassuring online experience in terms of transparency and readily available information.

In conclusion, Grajmax.co.uk appears to be a solid choice for customers specifically seeking quality, reconditioned mobility scooters at competitive prices, backed by a family-run business ethos and good customer feedback. However, if a customer prioritises a vast new product range, the ability to test products in-store, or the extensive support infrastructure of a national chain, then larger competitors like CareCo or Ableworld might be more suitable. It boils down to finding the right fit for individual needs and priorities.

FAQ

What is Grajmax.co.uk?

Grajmax.co.uk is an online retailer based in the UK specialising in the sale of new and used mobility scooters. They aim to provide affordable independence mobility solutions to their customers. Thefitnesscircle.co.uk Review

Is Grajmax.co.uk a legitimate company?

Yes, based on the information on their homepage, Grajmax Mobility Ltd presents itself as a legitimate family-run business established since 2009, with numerous positive customer reviews displayed from Trustindex/Google.

What kind of products does Grajmax.co.uk sell?

Grajmax.co.uk primarily sells mobility scooters, including lightweight folding models, heavy-duty scooters, and cabin cars, both new and fully reconditioned used machines.

Are the used mobility scooters from Grajmax.co.uk reliable?

Grajmax.co.uk states that their used mobility scooters are “fully serviced, tested and prepared to showroom condition,” suggesting a focus on reliability for their second-hand inventory.

Does Grajmax.co.uk offer a warranty on its products?

Yes, Grajmax.co.uk advertises a “6 months Warranty up to” on its products. It’s advisable to check their “Warranty and Warranty Period” policy in the footer for full details.

Do I have to pay VAT on purchases from Grajmax.co.uk?

No, if you are an eligible individual suffering from a long-term condition affecting your mobility, you do not have to pay VAT. Grajmax.co.uk explicitly states that products qualify as VAT exempt for such customers. Greenheadcars.co.uk Review

How do I contact Grajmax.co.uk customer service?

While a direct phone number or email isn’t prominent on the homepage, you would typically find contact information on a dedicated “Contact Us” page or within the website’s footer links like “Privacy Policy” or “Terms and Conditions.”

Can I cancel an order placed on Grajmax.co.uk?

Grajmax.co.uk is a direct sales platform. To cancel an order, you would need to contact their customer service directly and refer to their “Terms and Conditions” for their specific cancellation policy.

Does Grajmax.co.uk offer free trials for mobility scooters?

No, based on the homepage information, Grajmax.co.uk does not appear to offer free trials for its mobility scooters. Purchases are outright sales.

What are the delivery options for Grajmax.co.uk?

The website mentions “Fast Shipping” on its homepage. For specific delivery times, costs, and service areas, you would typically find detailed information during the checkout process or in a dedicated shipping policy section.

Are there customer reviews available for Grajmax.co.uk?

Yes, the Grajmax.co.uk homepage prominently features a section with customer reviews, stating “Excellent Based on 181 reviews” from Trustindex/Google. A2zbridging.co.uk Review

How long has Grajmax.co.uk been in business?

Grajmax Mobility Ltd states it is a family-run business established since 2009, indicating over 15 years of experience in the mobility solutions sector.

What is the price range of mobility scooters on Grajmax.co.uk?

Prices for mobility scooters on Grajmax.co.uk range from approximately £1,250.00 for entry-level or lightweight models up to over £6,000.00 for high-end or specialised cabin cars.

Does Grajmax.co.uk offer financing options?

The homepage does not explicitly mention financing options. Customers interested in payment plans should inquire directly with Grajmax.co.uk or check their terms and conditions.

Can I visit a physical store for Grajmax.co.uk?

While not explicitly advertised on the homepage, some customer reviews suggest that customers have visited their premises. It’s best to contact them directly to confirm if visits or demonstrations are available.

What should I do if a product from Grajmax.co.uk has an issue after purchase?

If a product has an issue, you should refer to Grajmax.co.uk’s “Warranty and Warranty Period” policy and contact their customer service to initiate a warranty claim or discuss potential repairs. Brunelengraving.co.uk Review

How does Grajmax.co.uk ensure the quality of used scooters?

Grajmax.co.uk states that their used scooters are “fully serviced, tested and prepared to showroom condition,” implying a rigorous quality control process before sale.

Are the prices on Grajmax.co.uk competitive?

Grajmax.co.uk aims to provide mobility scooters at “reasonable and affordable prices,” and their listing of both new and reconditioned models suggests a competitive approach, particularly with the VAT exemption for eligible buyers.

Is information on returns readily available on Grajmax.co.uk?

Information on returns would typically be found within the “Terms and Conditions” link located in the footer of the Grajmax.co.uk website. It’s recommended to review this policy before making a purchase.

What are the top alternatives to Grajmax.co.uk in the UK?

Top alternatives in the UK mobility market include established retailers such as CareCo, Ableworld, Fenland Mobility, Mobility Centre, Scooterpac (a manufacturer), Recare, and the Amazon UK Mobility Store for broader options.

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