How to Cancel Astrofame.co.uk Subscription

Cancelling a recurring subscription on Astrofame.co.uk, whether it’s for premium horoscopes, a credit top-up, or a specific service plan, follows standard online subscription management practices. The primary goal is to stop future billing cycles and ensure no further charges are incurred on your payment method. Given the nature of Astrofame.co.uk’s offerings, which primarily involve per-minute payments for live sessions, a “subscription” might refer to an auto-recharge facility for the “Astrofame Wallet” or a specific recurring content package.

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How to Cancel Astrofame.co.uk Free Trial

Understanding Your Subscription Type

Before cancelling, identify what exactly you are subscribed to, as different services might have different cancellation procedures.

• Auto-Recharge for “Astrofame Wallet”: Many psychic platforms allow users to set up automatic top-ups when their credit balance falls below a certain threshold. This is a common form of recurring “subscription.”
• Premium Horoscope/Content Subscription: If you signed up for a “Premium Horoscope” or similar content service, this would likely be a monthly or annual recurring charge.
• Specific Advisor Packages: Less common, but some platforms might offer a “subscription” to a particular advisor for a fixed number of minutes or monthly access, though Astrofame.co.uk’s primary model seems per-minute.
• Check Purchase History: Your “My Account” section should provide a detailed history of your purchases and active services. This is your first stop to confirm what subscriptions are active.

Step-by-Step Cancellation Process

The most direct methods involve the website’s account management tools or direct communication with customer support.

1. Log In: Access Astrofame.co.uk and log in to your registered account using your credentials.
2. Navigate to Account/Billing Settings: Once logged in, look for links such as “My Account,” “Settings,” “Billing,” “Subscriptions,” or “Payment Methods.” These sections are typically where you manage recurring services.
3. Locate Active Subscriptions: Within the billing or subscription management area, identify any active recurring services. This might be labelled as “Auto-Recharge,” “Membership,” or similar.
4. Initiate Cancellation/Disable Auto-Renewal: Click the option to “Cancel Subscription,” “Disable Auto-Renewal,” or “Stop Recurring Payments.” You might be prompted to confirm your decision or provide a reason for cancellation.
5. Confirm Cancellation: It is absolutely crucial to receive confirmation that your subscription has been cancelled. This could be an on-screen message, an email confirmation, or both. Save this confirmation for your records, as it serves as proof of your action. Without confirmation, assume the cancellation was not successful.
6. Remove Payment Details: If the option is available, remove your credit card or PayPal details from your Astrofame.co.uk account. This acts as a final safeguard against any unintended future charges.

Contacting Customer Support for Assistance

If you cannot find the cancellation option, or if the website interface is unclear, contact Astrofame.co.uk’s customer service immediately.

• Phone Contact: Call their UK customer service line at +44 20 3695 9233. A direct call can often resolve issues quickly and allow you to get immediate verbal confirmation.
• Email Contact: Send an email to [email protected]. Clearly state your account details (username, registered email) and explicitly request the cancellation of all active subscriptions or auto-renewal services on your account.
• Documentation: For all communications, especially email, keep detailed records. Note the date and time of calls, the name of the representative you spoke with, and any reference numbers provided. Save copies of all sent and received emails related to your cancellation.

Post-Cancellation Monitoring

Even after receiving confirmation, remain vigilant to ensure no future charges occur.

• Monitor Bank Statements: Regularly check your bank or credit card statements for at least a few billing cycles following your cancellation. Look for any charges from Astrofame.co.uk or Wengo (its parent company).
• Dispute Unauthorised Charges: If you discover any charges after you’ve received cancellation confirmation, immediately contact your bank or credit card provider to dispute the transaction as unauthorised. Provide them with your cancellation records.
• Understand Terms: Be aware that some services might have non-refundable clauses for partial periods or pre-purchased credits. Familiarise yourself with the “Member Agreement” to understand these terms.

By following these steps and being proactive, you can effectively cancel any recurring subscriptions or auto-renewal features associated with your Astrofame.co.uk account, mitigating further financial outlay on services that are ethically and religiously problematic. How to Cancel Astrofame.co.uk Free Trial