How to Cancel Leisurelists.co.uk Subscription

While Leisurelists.co.uk’s website does not explicitly detail a step-by-step “how to cancel” process for its “subscription” or “lease” services, it provides all the necessary contact information for direct communication. Given that their service involves B2B data leases and rentals rather than typical consumer subscriptions, cancellation procedures would likely be handled directly through their customer service or as outlined in their specific service agreements.

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Identifying the Type of Service Agreement

Firstly, it’s crucial to understand the type of agreement you have with Leisurelists.co.uk. The website mentions “one use rental” for email lists or “six month or annual lease.”

• One-Use Rental: This implies a one-off purchase for a single marketing campaign. There wouldn’t be a “cancellation” in the traditional sense, as the service concludes after the data is used once.
• Six-Month or Annual Lease: This is akin to a subscription, where you have access to the data for a defined period (six months or a year) with multiple uses allowed. For these leases, a cancellation process would be relevant, typically preventing automatic renewal or terminating access at the end of the current term.

Steps to Initiate Cancellation or Non-Renewal

1. Review Your Contract/Service Agreement: The most important first step is to refer to the specific contract or service agreement you signed when you acquired the data lease. This document will contain the exact terms and conditions regarding cancellation, notice periods, and any penalties for early termination (though unlikely for data leases unless explicitly stated).
2. Contact Leisurelists.co.uk Directly: As there isn’t a self-service cancellation portal on their website, direct communication is the established method.
   • Email: The most advisable method for a written record. Send an email to [email protected].
     • Subject Line: Clearly state the purpose, e.g., “Request to Cancel / Non-Renewal of Data Lease – [Your Company Name] – [Your Lease Number/Reference if applicable]”.
     • Body: Clearly state your intention to cancel or not renew your data lease. Include your company name, contact person, the specific service you wish to cancel, and the effective date (e.g., end of current lease term). Request a confirmation of cancellation or non-renewal.
   • Phone Call: You can also call their office at 01638 730976 during their business hours (Monday-Friday, 9:00 – 17:30).
     • Be Prepared: Have your company details and lease information ready.
     • Follow Up in Writing: Even if you call, it’s highly recommended to follow up with an email summarising the conversation and confirming your request for a written record.
3. Confirm Notice Period: Your contract will specify the required notice period for non-renewal (e.g., 30, 60, or 90 days before the lease expiry). Ensure your cancellation request adheres to this timeline to avoid automatic renewal or additional charges.
4. Seek Written Confirmation: Always insist on receiving a written confirmation from Leisurelists.co.uk that your lease has been cancelled or will not be renewed, and that no further charges will be incurred. This document is essential for your records.

What to Expect After Cancellation

Once a lease is cancelled or not renewed, you would typically lose access to the data at the end of the agreed term. It is highly advisable to securely delete any leased data from your systems that you are no longer permitted to hold, in accordance with GDPR and your contractual obligations. This ensures compliance with data protection laws.

Given Leisurelists.co.uk’s professionalism and transparent contact details, the cancellation process should be straightforward, provided you communicate clearly and adhere to the terms of your service agreement.