Hscarpets.co.uk Review

Based on looking at the website, Hscarpets.co.uk appears to be a legitimate, small family-run business specialising in supplying and fitting carpets and vinyl in Surrey, Hampshire, and surrounding areas. The site offers a clear overview of their services, brand affiliations, and contact methods. However, for a truly trustworthy online presence, especially from an ethical perspective, there are several crucial elements missing that would typically provide a higher level of confidence and transparency to potential customers.

Overall Review Summary:

Business Type: Small family-run carpet and vinyl supplier and fitter.
Location: Farnham, Surrey.
Service Area: Surrey, Hampshire, and surrounding areas.
Experience: Over 25 years in business.
Key Features: Free estimates, instant quotes in most circumstances, customer satisfaction guarantee, deals with leading brands.
Website Strengths: Clear contact information, mentions experience, lists brands.
Website Weaknesses: Lacks detailed company information (e.g., Company Registration Number, VAT ID), no clear privacy policy or terms and conditions, limited online interaction beyond contact forms, copyright date is outdated.
Ethical Standing (Islamic Perspective): The core business of selling and fitting carpets is permissible. However, the lack of transparency in terms of official company registration details and clear policies on data handling, returns, or dispute resolution is a significant area for improvement to ensure ethical business practices in a comprehensive sense. A trustworthy business, from an Islamic perspective, is built on clarity, honesty, and fulfilling agreements, all of which benefit from robust legal and policy documentation.
Recommendation: Use with caution. While the service itself appears sound, the website’s lack of comprehensive legal and policy information means consumers are operating with less transparency than ideal. It’s advisable to verify all details directly before proceeding.

For a truly secure and transparent online experience, especially when dealing with home improvements, consumers often look for businesses that provide full disclosure of their operational policies. The absence of easily accessible privacy policies, terms and conditions, and clear legal business identifiers (like a company registration number or VAT ID) on Hscarpets.co.uk means that potential customers might not have all the information they need to make a fully informed decision or understand their rights and responsibilities. This gap in information, while not immediately indicative of malintent, certainly does not align with the highest standards of online trustworthiness and ethical business conduct, where clarity and transparency are paramount.

Best Alternatives for Home Furnishings (Carpets & Flooring):

Carpetright
- Key Features: One of the UK’s largest flooring retailers, extensive range of carpets, laminates, vinyl, and luxury vinyl tiles (LVT). Offers fitting services, interest-free credit options (check for Sharia compliance if using finance), and a comprehensive online and in-store experience.
- Price: Mid to high range, varies greatly by product.
- Pros: Wide selection, national presence, professional fitting, detailed product information, clear return policies.
- Cons: Can be more expensive than independent fitters, finance options need careful consideration.
Tapi Carpets & Floors
- Key Features: Modern showroom experience, focus on customer service, extensive range of carpets, vinyl, laminate, and LVT. Offers free home consultations, professional fitting, and a clear pricing structure.
- Price: Mid to high range.
- Pros: Strong emphasis on customer experience, good product variety, helpful staff, clear policies.
- Cons: Newer player compared to Carpetright, less ubiquitous.
Flooring Superstore
- Key Features: Primarily an online retailer with a vast selection of all types of flooring. Offers competitive pricing, free samples, and nationwide delivery. They can recommend fitters or you can arrange your own.
- Price: Generally competitive, good value for money.
- Pros: Huge online selection, often better prices due to lower overheads, convenient free samples.
- Cons: No in-person showroom experience (for most), fitting needs to be arranged separately or via their recommendations.
Online Carpets
- Key Features: Online-only retailer focusing on carpets and rugs, often with significant discounts. Offers a wide range of styles and materials, free delivery on many items, and a clear measurement guide.
- Price: Very competitive, often a budget-friendly option.
- Pros: Excellent value, large online catalogue, easy to compare prices.
- Cons: No physical stores, reliance on online images for colour matching, fitting is DIY or externally arranged.
Wickes
- Key Features: DIY and home improvement retailer offering a decent range of laminate, LVT, and some carpets. More geared towards DIY installation but can connect with local tradespeople.
- Price: Budget to mid-range.
- Pros: Accessible stores, good for DIY enthusiasts, competitive prices on some lines.
- Cons: Limited carpet selection compared to specialists, less emphasis on full-service fitting.
B&Q
- Key Features: Another major DIY retailer with a broad selection of laminate, LVT, and some vinyl flooring. Similar to Wickes, it caters to DIYers but offers professional installation services through their approved installers.
- Price: Budget to mid-range.
- Pros: Wide availability of stores, good for a quick purchase, reliable brand.
- Cons: Carpet selection is not their primary focus, installation services may vary.
John Lewis & Partners
- Key Features: High-end department store offering a curated selection of quality carpets, rugs, and other flooring. Known for excellent customer service, guaranteed installation, and extended warranties.
- Price: Premium, higher price point.
- Pros: Exceptional quality and service, reliable installation, strong customer support, clear policies.
- Cons: Significantly more expensive, less suited for budget-conscious consumers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Hscarpets.co.uk Review & First Look

When first landing on Hscarpets.co.uk, the immediate impression is one of simplicity and directness. The homepage clearly states that H & S Carpets is a “small family run business based in Farnham surrey,” with over “25 years” of experience in supplying and fitting carpets and vinyl in “surrey, Hampshire and surrounding areas.” This direct messaging is a positive aspect, as it immediately conveys the company’s core identity and service area. They highlight their specialisation, focusing solely on carpets and vinyl, which can often be a good sign of expertise within a niche.

Initial Website Navigation and Content

The website’s navigation is straightforward, featuring standard links such as “Home,” “Gallery,” “Services,” and “Contact Us.” There are multiple “Get Quote” calls to action, which lead directly to an email address. While functional, the lack of a dynamic quote form might be seen as a minor inconvenience for some users. The “About Us” section reiterates their family-run nature and experience, listing various “leading brands” they deal with, including Associated Weavers, Brockway, Cavalier, Cormar, Georgian, Penthouse, Victoria, Westex, Abingdon, J.H.S, and Kingsmead. This list of reputable brands adds a layer of credibility to their offerings.

Missing Trust Signals and Transparency

However, a critical review from an ethical and trustworthiness perspective reveals several missing elements. For a website representing a business in the UK, especially one dealing with home improvements, the absence of key legal and transparency indicators is notable. There is no readily apparent Company Registration Number, VAT ID, or physical business address beyond “Farnham Surrey.” While they provide a phone number for contact (Lee on 07775 908095), the lack of a clear, published privacy policy or terms and conditions is a significant omission. These documents are crucial for informing customers about data handling, service agreements, payment terms, and dispute resolution processes, which are foundational for ethical business practice and consumer protection. The copyright notice states “Copyright © 2021 HS Carpets – All Rights Reserved,” which indicates the website may not have been updated for some time, potentially signalling a lack of ongoing maintenance or attention to online presence.

User Experience and Engagement

From a user experience standpoint, the website is basic. It lacks modern features like live chat, detailed product catalogues with specifications, customer login areas, or an integrated booking system. While a small family business might not require the complexity of larger online retailers, the current setup limits interactive engagement. The “Gallery” section showcases some of their previous work, which is beneficial for visualising their capabilities, but detailed descriptions or customer testimonials linked to specific projects are absent.

Hscarpets.co.uk Pros & Cons

Analysing Hscarpets.co.uk, it’s essential to weigh its strengths against its limitations to provide a balanced perspective for potential customers. While the business itself appears to be a legitimate local service, the online presentation has areas for improvement, particularly concerning transparency and comprehensive consumer information. Reducer.co.uk Review

Hscarpets.co.uk Cons

The list of “cons” heavily outweighs the “pros” from an online review and ethical trustworthiness standpoint, mainly due to the minimal information provided on the website.

Lack of Essential Legal Information: A major drawback is the absence of a Company Registration Number and VAT ID. In the UK, reputable businesses, especially those trading online, typically display this information prominently. This omission makes it difficult for consumers to verify the business’s official registration and legal standing.
No Privacy Policy: There is no visible privacy policy. This is a critical legal requirement under GDPR (General Data Protection Regulation) for any website collecting personal data (like names, email addresses, phone numbers via contact forms). Without it, users have no clear understanding of how their data is collected, stored, or used, which is a significant trust issue.
No Terms and Conditions: Similarly, the website lacks a comprehensive set of terms and conditions. These documents outline the rights and responsibilities of both the business and the customer, covering aspects like service agreements, payment terms, cancellation policies, guarantees, and dispute resolution. Their absence creates ambiguity and potential risk for customers.
Outdated Copyright Date: The copyright notice at the bottom of the page states “Copyright © 2021 HS Carpets – All Rights Reserved.” This suggests the website hasn’t been significantly updated since 2021, which can give the impression of a neglected online presence and potentially outdated information.
Limited Online Functionality: The website is very basic. It lacks features common in modern business websites, such as an online quotation tool with input fields, a detailed product catalogue with images and specifications for each brand, or an integrated booking system. All interactions seem to rely on direct phone calls or emails, which while personal, may not be convenient for all users.
Minimal Customer Reviews/Testimonials: While there is a “Reviews” link, clicking on it redirects to the contact page, not a dedicated section for customer feedback. Authentic, verifiable customer testimonials or links to external review platforms (like Google Reviews or Checkatrade) are missing, which are crucial for building social proof and trust.
Generic Contact Form (Email Only): The “Get Quote” and “Contact Us” links primarily direct to an email address. A structured contact form with specific fields could streamline enquiries and provide a more professional feel.
Lack of Detailed Service Descriptions: While “Services” is listed, the detail within this section is minimal. Comprehensive descriptions of their fitting process, types of vinyl/carpets they handle, or specific guarantees would be beneficial.
No Information on Warranties or Guarantees: Beyond a general “Customer Satisfaction Guaranteed” statement, there’s no elaboration on what this guarantee entails, or information on product warranties offered by the brands they stock, or their own fitting guarantees.

Hscarpets.co.uk Alternatives

When seeking alternatives to Hscarpets.co.uk, especially if the missing transparency elements are a concern, it’s wise to consider businesses that offer a more robust online presence, clear legal information, and comprehensive customer support. The UK market has numerous reputable flooring retailers, ranging from large national chains to well-established independent businesses with a strong online footing.

Major National Retailers

These retailers often provide a comprehensive online experience, detailed product information, and robust legal frameworks.

Carpetright: As the UK’s largest flooring retailer, Carpetright offers an extensive range of carpets, laminates, vinyl, and LVT. Their website is fully functional, with clear pricing, detailed product specifications, customer reviews, and comprehensive legal documents (privacy policy, terms & conditions, cookie policy). They offer professional fitting services and often have sales and promotions.
Tapi Carpets & Floors: Tapi aims to provide a more modern and customer-centric experience. Their website is user-friendly, showcasing a wide array of flooring options. They offer free home consultations, professional fitting, and transparent pricing. Their online presence is strong, with clear policies and easy navigation to product information.
Flooring Superstore: For those comfortable with online-only purchases, Flooring Superstore is a strong contender. They boast a massive selection of all flooring types at competitive prices. While they don’t have physical showrooms, their website offers free samples, detailed product descriptions, and transparent delivery and returns policies. They can also recommend local fitters.

Online Specialists and DIY Stores

For a more diverse range or if you prefer a hybrid approach, these options might be suitable.

Online Carpets: Similar to Flooring Superstore, this online-only retailer focuses specifically on carpets and rugs, often with significant discounts. Their website is straightforward, offering a wide selection and free delivery on many items. It’s a good choice for budget-conscious consumers who know what they’re looking for.
Wickes and B&Q: These major DIY retailers offer a selection of laminate, LVT, and some vinyl flooring. While their carpet range might be limited compared to specialists, they provide reliable products and often have installation services available through approved contractors. Their websites are comprehensive, with clear store locators, product information, and legal policies.
John Lewis & Partners: For a premium experience and exceptional customer service, John Lewis offers a curated selection of high-quality carpets and flooring. Their website is sophisticated, providing detailed product information, clear guarantees on installation, and robust customer support. While more expensive, they are known for their reliability and post-purchase care.

When choosing an alternative, always prioritise websites that clearly display their Company Registration Number, VAT ID, a comprehensive Privacy Policy, and detailed Terms and Conditions. These elements are non-negotiable for establishing trust and ensuring ethical business conduct in the digital age. Rainford-it.co.uk Review

How to Assess a Website’s Legitimacy

In an age where online transactions and interactions are commonplace, understanding how to assess a website’s legitimacy is crucial. This goes beyond just checking for an SSL certificate; it involves a deeper dive into the information presented and the overall transparency of the business. For a business like Hscarpets.co.uk, which operates both online and offline, a strong online presence is a reflection of its professionalism and trustworthiness.

Key Indicators of a Legitimate Website

Several elements contribute to a website’s perceived and actual legitimacy. Paying attention to these details can help you avoid potential issues.

SSL Certificate (HTTPS): Always check that the website uses HTTPS (Hypertext Transfer Protocol Secure) in its URL, indicated by a padlock icon in the browser’s address bar. This encrypts data transferred between your browser and the website, protecting sensitive information. While Hscarpets.co.uk does use HTTPS, it’s a baseline, not a guarantee of overall legitimacy.
Clear Contact Information: A legitimate business will provide multiple, verifiable contact methods. This should include a physical address (not just a PO Box), a phone number, and an email address. For businesses in the UK, a Company Registration Number and VAT ID are also expected, usually found in the footer, ‘About Us’ section, or ‘Contact Us’ page. The absence of these, as seen with Hscarpets.co.uk, is a red flag.
Professional Design and Content: A well-designed website with professional-grade content and no obvious typos or grammatical errors is a good sign. Poor design, broken links, or generic stock images often suggest a less reputable operation.
Privacy Policy and Terms & Conditions: These legal documents are non-negotiable for legitimate businesses, especially under regulations like GDPR in the UK. A privacy policy explains how your data is collected and used, while terms and conditions outline the rules of engagement for services and purchases. Their absence on Hscarpets.co.uk is a significant concern.
Customer Reviews and Testimonials: Legitimate businesses often have genuine customer reviews, either directly on their site or linked to reputable third-party review platforms (e.g., Trustpilot, Google Reviews, Checkatrade). Look for a mix of positive and constructive feedback, as overwhelmingly perfect reviews can sometimes be suspicious.
Social Media Presence: Many legitimate businesses maintain active social media profiles that align with their website information. Check for consistent branding and engagement.
Company Age and History: Tools like WHOIS lookup can reveal when a domain was registered. While a new domain isn’t necessarily illegitimate, it might warrant extra scrutiny. A long-standing domain, combined with a verifiable history, builds confidence.

Verifying Business Details

Beyond website checks, take steps to verify the business offline.

Companies House (UK): For UK businesses, you can search for a company’s registration details on the Companies House website. This will confirm if the business is officially registered and provide information on its directors and financial filings. If a Company Registration Number isn’t provided on the website, try searching by business name.
Local Directories and Professional Bodies: Check if the business is listed in local directories or if it’s a member of any relevant trade associations (e.g., The Carpet Foundation, Contract Flooring Association).
Google Maps/Street View: A physical address can be verified using Google Maps to see if the location appears to be a legitimate business premises.

By applying these rigorous checks, consumers can significantly reduce their risk when engaging with online businesses, ensuring they align with ethical and trustworthy practices.

Hscarpets.co.uk Ethical Considerations

From an ethical perspective, the core business of supplying and fitting carpets and vinyl is inherently permissible and beneficial. There’s nothing in the service itself that contravenes ethical principles, including those derived from Islamic finance and business ethics, which emphasise honest dealings, transparency, and fulfilling contracts. However, the online presentation of Hscarpets.co.uk raises several ethical considerations related to transparency and consumer protection. Pegseostone.co.uk Review

Transparency in Business Dealings

In business ethics, transparency is paramount. It involves providing all necessary information to enable a customer to make an informed decision and to understand their rights and the business’s obligations. This includes clear pricing, detailed service descriptions, and, critically, legal compliance information.

Lack of Company Identifiers: The absence of a Company Registration Number and VAT ID on Hscarpets.co.uk is a significant ethical concern. These identifiers are crucial for verifying a business’s legal existence and its compliance with tax regulations. Without them, it becomes difficult for a customer to verify the legitimacy of the entity they are dealing with, potentially leading to a lack of accountability.
Absence of Legal Policies: The non-existence of a privacy policy and comprehensive terms and conditions is another major ethical issue. Ethically, businesses are obliged to inform customers about how their personal data is handled (GDPR compliance) and to clearly state the terms of any agreement or service. This includes details on warranties, returns, cancellations, and dispute resolution. Without these, customers are left vulnerable to arbitrary decisions and lack clear recourse.
Outdated Information: The 2021 copyright notice, while seemingly minor, suggests a lack of ongoing attention to the website. Ethically, businesses should strive to keep their public-facing information current and accurate, reflecting their active status and commitment to their online presence.

Consumer Protection and Trust

Ethical businesses prioritise consumer protection, which is built on trust. Trust is fostered through transparency, reliability, and accountability.

Building Trust: The lack of comprehensive information on Hscarpets.co.uk hinders the building of robust online trust. While word-of-mouth for a family business is strong, an online presence demands a higher level of documented transparency to assure new customers. Verified customer testimonials or links to third-party review sites would significantly enhance trust.
Fair Dealing: Ethical business practices also dictate fair dealing, where all aspects of a transaction are clear and understood by both parties. Without explicit terms and conditions, what constitutes “fair” in terms of payment, service delivery, or problem resolution can become ambiguous, potentially leading to misunderstandings or disputes.
Data Protection: The GDPR mandates clear communication regarding data privacy. Ethically, a business collecting even basic contact information must protect that data and inform users of their rights. The absence of a privacy policy implies either a lack of awareness or disregard for these ethical and legal obligations.

While the fundamental service Hscarpets.co.uk offers is ethical, the website’s shortcomings in transparency and legal disclosure pose significant ethical considerations for consumers looking for a fully trustworthy online interaction. It underlines the importance of direct verification and careful enquiry before committing to services from such a website.

Hscarpets.co.uk Pricing and Quotes

Understanding the pricing structure and how to obtain a quote from Hscarpets.co.uk is crucial for potential customers. Based on the website’s content, the approach to pricing is quite traditional, relying heavily on direct communication rather than online tools.

Getting a Quote

Hscarpets.co.uk states, “We offer free estimates for all types of carpets and Vinyl and can in most circumstances give an instant quote.” This suggests a personalised approach, likely involving a site visit or a detailed discussion over the phone/email. Frogspark.co.uk Review

Contact for Estimates: The website prominently features several “Get Quote” links. Clicking these links opens an email pre-populated with the subject “Quote,” indicating that email is a primary method for initiating a quote request. Additionally, a mobile phone number (Lee on 07775 908095) is provided for direct contact.
“Instant Quote” Capability: The claim of being able to “give an instant quote in most circumstances” is interesting. This would typically require the customer to provide precise measurements and possibly details about the subfloor and desired carpet/vinyl type. It implies they have a streamlined process for quick estimations, which can be a convenience for customers who have all their information ready.
Free Estimates: The fact that estimates are free is a standard and welcome practice in the flooring industry. This reduces the barrier for potential customers to explore their options without an initial financial commitment.

Information Required for a Quote

To get an accurate quote, customers would likely need to provide:

Measurements: Exact dimensions of the rooms or areas to be carpeted/vinylled.
Flooring Type: Whether they are interested in carpet or vinyl, and ideally, specific brands or styles if known (e.g., “Cormar Primo Plus” or “Associated Weavers Invictus”).
Underlay and Accessories: Whether they require new underlay, gripper rods, door bars, or other accessories.
Fitting Requirements: Details on whether old flooring needs to be uplifted and disposed of, and if any subfloor preparation is needed.
Location: Their address to confirm it falls within H&S Carpets’ service area (Surrey, Hampshire, and surrounding areas).

Transparency in Pricing

The website does not provide any indicative pricing, price ranges, or a catalogue with prices for different carpet or vinyl types. While this is common for bespoke services that require measurements and specific product choices, it means customers cannot get even a rough idea of cost without direct engagement.

No Online Price List: The absence of a downloadable price list or a section displaying average costs per square meter for different material grades is a limitation for customers who prefer to research extensively online before contacting a business.
Reliance on Direct Communication: The entire pricing process seems to hinge on direct communication, which, while personal, can be time-consuming for customers who are merely browsing or comparing initial costs. This method may not appeal to those who prefer the speed and anonymity of online price checkers.

In summary, Hscarpets.co.uk handles pricing through a direct, personalised free estimate system. While this allows for tailored quotes, the lack of online price indications and reliance on phone/email communication might be less convenient for some modern consumers who expect more upfront information from a website.

How to Cancel Hscarpets.co.uk Services (Hypothetical)

Given that Hscarpets.co.uk is a service-based business rather than a subscription model, the concept of “cancelling a subscription” or “free trial” doesn’t directly apply. Instead, a customer would typically need to cancel an appointment, an estimate, or a confirmed order for supply and fitting services. Since the website itself does not provide any explicit terms and conditions regarding cancellations, the process would rely entirely on direct communication and potentially, the implicit or explicit agreement made during the initial engagement.

Cancelling an Estimate Appointment

If you have arranged a free estimate with Hscarpets.co.uk and need to cancel or reschedule, the process would be straightforward: Kpmautomotive.co.uk Review

Direct Contact: The most efficient way would be to directly contact Lee using the provided mobile number: 07775 908095. A polite phone call to explain the situation would be best.
Email: Alternatively, you could send an email to the address provided for quotes: [email protected]. Clearly state your name, the date and time of the appointment, and that you wish to cancel or reschedule.

It is always advisable to give as much notice as possible to respect the business’s time and schedule.

Cancelling a Confirmed Order

Cancelling a confirmed order for carpet or vinyl supply and fitting is a more complex matter, especially if materials have been ordered or work has commenced. Without explicit terms and conditions on their website, the cancellation policy would likely be discussed and agreed upon during the quoting and ordering process.

Immediate Contact: As soon as you decide to cancel a confirmed order, you should immediately contact H&S Carpets by phone (07775 908095) and follow up with an email ([email protected]) to create a written record.
Review Your Agreement: Recall any verbal agreements made during the order placement regarding cancellations, deposits, or penalties. If you received a written quote or invoice, check if any cancellation terms were detailed there.
Potential Costs: Be prepared for potential costs if materials have already been ordered or custom-cut. Suppliers often have restocking fees, and if work has already begun, there might be charges for labour incurred. A reputable business will usually have a fair policy regarding these situations, but without written terms, it relies on their discretion and goodwill.
Dispute Resolution: In the rare event of a dispute over cancellation charges, and without formal terms, you might need to rely on consumer rights legislation (e.g., Consumer Rights Act 2015) or seek advice from consumer protection bodies like Citizens Advice.

Importance of Clear Terms

This situation underscores the critical importance of a business having clear, accessible terms and conditions on its website and as part of its quoting/invoicing process. For a customer, this clarity provides security and understanding of their rights and obligations from the outset, aligning with ethical business practices that prioritise transparency and fair dealing. When engaging with any service provider lacking such online documentation, it is highly recommended to explicitly request and confirm all cancellation policies before committing to an order.

FAQ

What is Hscarpets.co.uk?

Hscarpets.co.uk is the official website for H & S Carpets, a small family-run business based in Farnham, Surrey, specialising in supplying and fitting carpets and vinyl flooring.

Where is H&S Carpets located?

H & S Carpets is based in Farnham, Surrey, United Kingdom. Unico3.co.uk Review

What areas does H&S Carpets serve?

H & S Carpets primarily serves Surrey, Hampshire, and the surrounding areas.

How long has H&S Carpets been in business?

H & S Carpets has been supplying and fitting carpets and vinyl for over 25 years.

What services does Hscarpets.co.uk offer?

Hscarpets.co.uk offers supply and fitting services for various types of carpets and vinyl flooring for homes, offices, and rental properties.

Does Hscarpets.co.uk offer free estimates?

Yes, Hscarpets.co.uk states that they offer free estimates for all types of carpets and vinyl.

Can I get an instant quote from Hscarpets.co.uk?

Yes, Hscarpets.co.uk claims they can give an instant quote in most circumstances, likely requiring direct contact with measurements. Vintagewatchbuyers.co.uk Review

What brands of carpets does H&S Carpets deal with?

H&S Carpets deals with most leading brands, including Associated Weavers, Brockway, Cavalier, Cormar, Georgian, Penthouse, Victoria, Westex, Abingdon, J.H.S, and Kingsmead.

How can I contact Hscarpets.co.uk for a quote?

You can contact Hscarpets.co.uk for a quote by calling Lee on 07775 908095 or by emailing [email protected].

Is there a physical address for Hscarpets.co.uk listed on the website?

No, a specific physical street address is not explicitly listed on the website, only “Farnham Surrey.”

Does Hscarpets.co.uk have a privacy policy?

No, a visible privacy policy is not available on the Hscarpets.co.uk website.

Are there terms and conditions on Hscarpets.co.uk?

No, comprehensive terms and conditions are not publicly available on the Hscarpets.co.uk website. Awards.hvnplus.co.uk Review

Is Hscarpets.co.uk a legally registered company?

The website does not display a Company Registration Number or VAT ID, which would confirm its legal registration status. Consumers may need to verify this independently.

Does Hscarpets.co.uk have online customer reviews?

The website has a “Reviews” link, but it redirects to the contact page, and no actual customer testimonials are displayed on the site.

When was the Hscarpets.co.uk website last updated?

Can I view a product catalogue with prices on Hscarpets.co.uk?

No, the website does not feature an online product catalogue with indicative pricing or specific product details beyond brand names.

How do I cancel an appointment with Hscarpets.co.uk?

You would need to directly contact H&S Carpets, preferably by phone (07775 908095) or email ([email protected]), to cancel or reschedule an appointment. Maydensupport.co.uk Review

What is the process for cancelling a confirmed order with H&S Carpets?

To cancel a confirmed order, contact H&S Carpets immediately by phone and follow up with an email. Be aware that charges might apply if materials have been ordered or work has commenced, as their website doesn’t outline a specific cancellation policy.

Does Hscarpets.co.uk offer any guarantees on their fitting service?

The website mentions “Customer Satisfaction Guaranteed,” but it does not provide detailed information about the specifics of this guarantee or any warranties on their fitting service.

How does Hscarpets.co.uk compare to larger carpet retailers in the UK?

Hscarpets.co.uk is a small, local family business, offering a personalised service. Larger retailers like Carpetright or Tapi Carpets & Floors offer a wider range of products, more extensive online functionality, and robust legal documentation, which might provide more consumer confidence.

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