
Based on looking at the website, Kiasa.co.uk appears to be a legitimate online retailer specialising in infrared heating solutions. The site offers a range of heating panels and bars, emphasising energy efficiency and modern design. While the product itself – infrared heaters – is generally permissible and beneficial for heating homes, the website’s overall presentation and the information provided offer a mixed bag from a strict review standpoint.
Overall Review Summary:
- Website Professionalism: High
- Product Clarity: High
- Pricing Transparency: Good, prices clearly listed.
- Customer Support Information: Clear phone and email provided.
- Shipping & Returns Policy: Mentioned on homepage (“Free shipping,” “30 Day Returns,” “Warranty Guaranteed”), but detailed policies require deeper navigation.
- Ethical Considerations: Products themselves are permissible; no clear red flags related to forbidden categories based on homepage content.
- Missing Key Information: Detailed terms and conditions, privacy policy, and a comprehensive ‘About Us’ section aren’t immediately visible from the homepage. A physical address and company registration details are also not prominently displayed.
The website provides a good overview of its product range, including framed, frameless, mirror, and custom picture infrared panels, as well as various types of heating bars. It highlights benefits like energy savings, easy DIY installation, and improved air quality, which are all positive aspects. The inclusion of customer reviews (4.9* Google Review) and case studies adds a layer of credibility. However, for a truly rigorous assessment, the absence of directly accessible, detailed legal pages like a full Terms and Conditions, Privacy Policy, and clear company registration details on the homepage is a point of concern. These are crucial elements for building full trust and ensuring consumer protection in online transactions.
Best Alternatives for Ethical Home Heating Solutions:
When it comes to heating your home ethically and efficiently, there are plenty of reliable options beyond what Kiasa.co.uk offers, focusing on reputable brands and established retailers that provide comprehensive customer information and support.
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- Key Features: Advanced airflow technology, intelligent thermostat control, often includes air purification features, sleek design.
- Average Price: £300 – £600
- Pros: Multi-functional (heating and air purification), quiet operation, strong brand reputation for innovation and quality.
- Cons: Higher price point, not all models are designed for whole-room heating.
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- Key Features: Wide range of products including storage heaters, panel heaters, and convector heaters; often with smart controls and energy-saving modes.
- Average Price: £50 – £300
- Pros: Well-established UK brand, reliable, diverse product range to suit various needs and budgets, good energy efficiency on many models.
- Cons: Some models can be bulky, installation might require professional help for storage heaters.
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- Key Features: Highly efficient wood-burning or multi-fuel stoves meeting stringent environmental standards, often with advanced combustion technology.
- Average Price: £600 – £2,000 (stove only, installation extra)
- Pros: Provides a natural, radiant heat source, aesthetically pleasing, uses renewable fuel (wood), can significantly reduce electricity bills.
- Cons: Requires chimney and professional installation, ongoing fuel costs, maintenance (cleaning ash, chimney sweeping).
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- Key Features: Electric or water-based systems installed beneath flooring, providing even, comfortable warmth; smart thermostat compatibility.
- Average Price: Varies widely by area (e.g., £50-£150 per sq metre for materials)
- Pros: Invisible heating solution, excellent comfort, very energy efficient when paired with smart controls, ideal for new builds or renovations.
- Cons: High initial installation cost, requires flooring removal/installation, not suitable for every room or existing property without significant work.
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- Key Features: Offers ambient heat with realistic flame effects, often portable or wall-mounted, various designs to fit décor.
- Average Price: £80 – £250
- Pros: Easy to install (plug and play), provides warmth and aesthetic appeal without real flames, no maintenance or fuel required.
- Cons: Primarily for supplementary heating or ambiance, less efficient for primary heating of large rooms.
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Honeywell Home Thermostats (for smart heating control)
- Key Features: Smart thermostats for central heating systems, allowing remote control, scheduling, and energy usage monitoring.
- Average Price: £80 – £200
- Pros: Maximises efficiency of existing heating systems, offers precise control and comfort, easy to use via app, saves energy.
- Cons: Requires an existing central heating system, initial setup can be complex for some users.
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- Key Features: Portable electric heaters filled with oil, which is heated by an element; retains heat for a long time even after being switched off.
- Average Price: £40 – £150
- Pros: Good for sustained, even heat, silent operation, energy efficient for spot heating, often portable with wheels.
- Cons: Can be slow to heat up initially, less powerful than some other options for very large spaces.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Kiasa.co.uk Review & First Look
Alright, let’s cut to the chase and dissect Kiasa.co.uk, shall we? When you land on their homepage, you’re hit with a pretty clean, modern design that immediately tells you what they’re about: infrared heating panels and bars. They do a decent job of showcasing their product range, with clear categories like “Framed White IR Panels,” “Mirror & Towel IR Heater,” and “Outdoor Patio Heaters.” It’s intuitive, which is a good sign. They’ve also got a banner advertising 25% off outdoor heaters and 15% off indoor heaters, which is a classic sales tactic to get you in the door.
One of the first things I notice is the mention of “4.9/5 ⭐⭐⭐⭐⭐ Google Review,” which is a pretty solid indicator of customer satisfaction, assuming it links to verifiable reviews. They also highlight “Free shipping,” “30 Day Returns,” and “Warranty Guaranteed.” These are crucial trust signals for online shoppers, giving you a bit of peace of mind right off the bat. However, while these statements are present, the depth of the policies isn’t immediately clear from the homepage. You’d have to dig into specific links to find the full terms, which, frankly, for a strict review, should be more upfront.
They talk about “Perfect Heat for Modern Living” and “Premium IR Panel with German Technology,” which suggests a focus on quality and innovation. The product images are crisp, and they have quick view options, which is handy for browsing. What’s notably absent from the immediate view is a transparent “About Us” section detailing the company’s history, mission, or even key personnel. In today’s digital landscape, transparency builds trust, and not having that immediately visible can be a minor red flag for some. Similarly, while a phone number and email are present, fundamental legal pages like a detailed Privacy Policy or comprehensive Terms and Conditions aren’t glaringly obvious on the initial scroll, which is a miss for consumer confidence.
Initial Impressions of Kiasa.co.uk’s Online Presence
Based on the homepage, Kiasa.co.uk feels like a dedicated e-commerce store focused on a specific niche. The layout is clean, making navigation relatively straightforward. They leverage social proof with the Google review rating and offer incentives like discounts and free shipping.
- Visual Appeal: The site is visually appealing with good product photography. The use of clear calls to action like “Shop Now” and “GET A FREE QUOTE” guides the user.
- Ease of Navigation: Categories are well-defined, and the search bar is present, indicating good usability.
- Trust Signals Present (but lacking depth): While “Free shipping,” “30 Day Returns,” and “Warranty Guaranteed” are listed, the full terms aren’t instantly accessible, requiring a bit more digging. For a truly trustworthy site, these should be easily clickable from the footer or a dedicated section on the homepage.
- Contact Information: A UK phone number (0116 488 5150) and an email address ([email protected]) are clearly provided, which is a positive sign for customer service.
First Look at Product Range and Technology
Kiasa.co.uk is all about infrared heating. They offer a range of products, including: Theforbiddencorner.co.uk Review
- Framed and Frameless White IR Panels: These seem to be their core offering for indoor heating.
- Mirror & Towel IR Heaters: A clever integration for bathrooms.
- Custom Picture Panels: This is an interesting customisation option, allowing users to turn their heaters into art.
- Zero Light IR Bar Heaters & Outdoor Patio Heaters: Expanding their range for different applications.
The site also goes into some detail about “Why Infrared?” and “Explain Infrared?”, demonstrating an attempt to educate potential customers on the technology. They claim their heaters use “cutting-edge far-infrared technology to heat people and objects — not the air — for faster, more efficient, and longer-lasting warmth.” This is a key selling point for infrared heating generally, promising reduced energy bills and improved comfort. The emphasis on “German Technology” also attempts to convey a sense of superior engineering and reliability.
Kiasa.co.uk Features
Let’s dive into the core features Kiasa.co.uk is putting out there. From the homepage, it’s clear they’re pushing a few key selling points for their infrared heaters. They highlight energy efficiency, ease of installation, and a more comfortable heating experience compared to traditional systems. They even touch on applications beyond residential use, like hot yoga studios.
Energy Efficiency and Cost Savings
One of the big promises of infrared heating, as championed by Kiasa.co.uk, is its energy efficiency. They claim their heaters “reduce energy bills” because they “heat people and objects — not the air.” This is a fundamental principle of infrared technology: rather than heating the volume of air in a room, which can quickly escape through drafts, infrared radiation directly warms surfaces and bodies. This can lead to more consistent warmth and potentially lower running costs.
- Claim: “Reduce energy bills”
- Mechanism: Heats objects and people directly, not the air.
- Key Benefit: “Faster, more efficient, and longer-lasting warmth.”
- Data Point: They state “About 98.5% of the electricity used is converted into heat, providing nearly 100% efficiency in heat output for the electricity consumed.” This is a bold claim, and while infrared heaters are known for high radiant efficiency, actual energy savings depend on a multitude of factors like insulation, usage patterns, and climate. For context, most modern electric resistance heaters also convert nearly 100% of electricity into heat, but the delivery mechanism of infrared can feel more effective in certain scenarios.
Ease of Installation and Maintenance
Kiasa.co.uk heavily promotes the DIY INSTALLATION aspect of their domestic heaters. They state that heaters are “easy to install and use” and that you can “just plug and play,” with domestic heaters supplied with a 3-pin (Type G) plug for ease in the UK. This is a significant convenience for homeowners who might be wary of complex heating system overhauls.
- Installation: “DIY Installation,” “plug and play.”
- Maintenance: “Zero maintenance, no moving parts.” This is a strong selling point, as traditional boilers and HVAC systems often require annual servicing. The simplicity of infrared panels means fewer potential points of failure.
- Placement: Suitable for mounting on ceilings or walls, offering flexibility in design and space-saving.
Smart Control and Zoned Heating Capabilities
The website features “Smart Wi-fi Panels” and “Smart Wifi Bars,” indicating that many of their products come with smart capabilities. This typically means integration with smart home systems, app control, and programmable thermostats. Drivingadmin.co.uk Review
- Smart Control: Allows for precise temperature regulation and scheduling, potentially leading to further energy savings.
- Zoned Heating: Kiasa.co.uk highlights the ability to “Heat specific areas or ‘zones’ within a building by targeting only the occupied zones.” This is a major advantage over central heating, where you might be heating an entire house when you only need warmth in one room. This targeted approach aligns with energy-saving principles.
- Thermostats and Controllers: They also sell accessories like “Thermostats” and “Controllers,” including Salus and IR Sun models, which are essential for optimising smart heating.
Health and Comfort Benefits
Beyond just heating, Kiasa.co.uk touches upon the health and comfort aspects of infrared heating.
- Air Quality: They claim it’s “Better for air quality & allergy sufferers.” Traditional convection heating can circulate dust and allergens as it moves air around. Infrared heating, by directly warming objects, doesn’t rely on air movement as much, which can be beneficial for those with respiratory sensitivities.
- Radiant Warmth: Described as “comfortable and natural warmth similar to sunshine.” This “radiant” heat is often preferred by users as it warms objects and people directly, making the space feel warmer at a lower air temperature compared to convection heating.
- Hot Yoga & Fitness Studios: They dedicate a section to how infrared heating is “perfect for hot yoga, Pilates & fitness studios,” citing benefits like improved circulation, flexibility, and comfort during workouts. This shows the versatility of the technology.
Kiasa.co.uk Pros & Cons
Alright, let’s lay out the good and the not-so-good about Kiasa.co.uk based on what’s visible on their homepage. It’s like flipping a coin – you get two sides, and for a website review, it’s crucial to examine both.
Pros: What Kiasa.co.uk Does Well
From a user experience and initial product offering standpoint, Kiasa.co.uk has some solid points.
- Clear Product Focus: They are specialists in infrared heating, which means a focused product range. This can be beneficial for customers seeking expertise in a specific area, as opposed to general appliance retailers. The website clearly communicates what they sell: panels, bars, and accessories.
- Aesthetically Pleasing and User-Friendly Design: The website is clean, modern, and easy to navigate. Good quality product images and clear category headings make browsing straightforward. This helps create a positive first impression.
- Emphasis on Energy Efficiency and Cost Savings: Kiasa.co.uk heavily promotes the economic benefits of infrared heating, stating it can “Reduce energy bills” and offers “nearly 100% efficiency.” For the environmentally conscious and budget-minded consumer, these are strong selling points.
- DIY Installation & Low Maintenance: The promise of “DIY INSTALLATION” and “Zero maintenance, no moving parts” is a massive advantage. This eliminates the need for costly professional installation and ongoing servicing, appealing to the practical homeowner.
- Smart Home Integration: The availability of “Smart Wi-fi Panels” and “Smart Wifi Bars” aligns with modern smart home trends, offering convenience through app control and programmed heating.
- Clear Contact Information: A UK phone number (0116 488 5150) and email address ([email protected]) are prominently displayed. This indicates a willingness to engage with customers directly.
- Positive Social Proof: The “4.9/5 ⭐⭐⭐⭐⭐ Google Review” rating, if verifiable, is a strong indicator of customer satisfaction. High ratings from third-party platforms build trust.
- Case Studies: The inclusion of “Case Studies” featuring real-world applications in businesses like yoga studios and wellness centres adds credibility and demonstrates the product’s versatility and effectiveness in different environments.
Cons: Areas for Improvement and Potential Concerns
Despite the positives, there are several areas where Kiasa.co.uk falls short, particularly when held to a strict standard for online retail legitimacy and transparency.
- Lack of Detailed Legal Information on Homepage: While “30 Day Returns” and “Warranty Guaranteed” are mentioned, the actual detailed policies (Terms & Conditions, Privacy Policy, Shipping Policy) are not immediately linked from the homepage’s main body or prominently placed in the footer. This is a significant oversight for transparency and consumer confidence. Customers should not have to dig to find crucial contractual information.
- Limited “About Us” Transparency: The “About Us” link is present, but the homepage itself provides no immediate insight into the company’s history, founding principles, physical address, or company registration number. Reputable UK businesses often display their registered company number and address, usually in the footer. The absence of this upfront can raise questions about the company’s full transparency.
- No Clear Physical Address: While a phone number is provided, a verifiable physical business address is not immediately evident on the homepage. This can be a concern for customers who prefer to know where a company is physically located, especially for warranty claims or larger purchases.
- Generic Blog Content: The “Blogs” section is linked, but the content description “default-blog” doesn’t inspire confidence in high-quality, regularly updated, or expert-written content. A strong blog can build authority and provide valuable information, which seems underutilised here.
- Reliance on External Review Link: While the 4.9/5 Google review is positive, it’s crucial for consumers to be able to easily click through and verify these reviews directly on Google. The link to Google reviews is present, which is good, but the overall presentation of trust signals could be more robust.
- Overemphasis on “Plug and Play” for All Products: While some smaller domestic heaters might be plug-and-play, larger or commercial installations, especially those involving ceiling mounts or integrated smart systems, often require more than simple DIY. Suggesting universal plug-and-play simplicity might set unrealistic expectations for some products.
- Limited Competitor Comparison: The site focuses solely on its own products without any direct comparisons to alternatives or other heating methods beyond general statements about traditional heaters. While not strictly a ‘con’ for their own sales, for a comprehensive review, it highlights a lack of broader market context.
In summary, Kiasa.co.uk presents a compelling product with clear benefits, but its website’s transparency regarding legal policies and company details could be significantly improved to build stronger trust with potential customers. Homesealed.co.uk Review
Kiasa.co.uk Pricing
Let’s talk brass tacks: what’s it going to cost you to get some of this infrared warmth from Kiasa.co.uk? Based on their homepage, they’re pretty upfront with pricing, which is a big win for consumer transparency. You don’t have to jump through hoops or add items to a cart just to see a price tag.
Overview of Product Pricing
Kiasa.co.uk clearly displays prices directly on their product listings and promotional banners. This is fantastic for quick comparison and budgeting. They use “From £X” pricing, which is common for product ranges with varying specifications (e.g., wattage, size).
- Smart Panels: “From £147.61”
- Smart Heater Bars: “From £179.79”
- Smart Outdoor Heaters: “From £89.99”
- Specific Panel Examples:
- Smart 350w Picture IR Panel – Mountain Creek – 60cm x 60cm: “From £175.00”
- Smart 350w Picture IR Panel – Sushi – 60cm x 60cm: “From £99.99” (Notably cheaper than other picture panels, possibly due to a specific promotion or clearance)
- 350W Smart Wi-Fi Infrared Heating Panel – 60cm x 60cm: “From £148.74”
The pricing seems to be in line with what one might expect for specialised infrared heating panels in the UK market. The “Sale price” indications suggest regular promotions and perhaps a higher original RRP. This strategy encourages immediate purchase decisions.
Discounts and Promotions
Kiasa.co.uk is actively running promotions right on its homepage, which is a smart move to attract customers.
- Outdoor Heaters: “25% off outdoor heaters – use code OUTDOOR25”
- Indoor Heaters: “15% Off ALL Indoor Heaters – Applied at Checkout”
- Patio Heater Savings: “25% Off all Outdoor Heaters From £67.49”
These clear, upfront discounts create a sense of urgency and perceived value. The use of a specific code for outdoor heaters and automatic application for indoor heaters simplifies the discount process for the customer. Thedigitalcollege.co.uk Review
Value Proposition and Running Costs
While the initial purchase price is important, Kiasa.co.uk also tries to convey value through the running costs of their heaters. They dedicate a section to “Are infrared heaters expensive to run?” and aim to demystify this.
- Key Factors Affecting Running Costs:
- Energy Consumption: They highlight “high energy efficiency,” with most consumed energy converted into heat.
- Wattage: Acknowledges that “higher wattage units naturally consuming more electricity,” which is fundamental.
- Usage Patterns: Emphasises “strategic use” and “shorter durations” for occupied areas.
- Climate and Insulation: Notes that heaters “excel in well-insulated spaces and moderate climates,” implying higher costs in colder or poorly insulated environments.
- Optimising Efficiency: They recommend “Right-sizing” (choosing appropriate wattage) and using “Smart Controls” (thermostats and timers) to prevent excessive energy use.
- Overall Claim: “Yes, far infrared heating is generally more cost-effective for several reasons, including better controllability, the type of heat produced, low maintenance, and efficient panel design.”
This detailed, albeit general, explanation about running costs helps potential buyers understand the long-term investment. They’re not just selling a product; they’re selling a solution that claims to save money over time. This approach to pricing transparency, extending beyond the initial cost, is commendable.
Kiasa.co.uk vs. Alternatives
When you’re looking at heating your home, Kiasa.co.uk isn’t operating in a vacuum. There’s a whole marketplace of options out there, from traditional central heating systems to various electric solutions. Let’s compare Kiasa’s infrared approach with some common alternatives you might consider.
Infrared Heaters (Kiasa.co.uk) vs. Traditional Convection Heaters
This is Kiasa.co.uk’s primary comparison point, and they do a decent job of highlighting the differences.
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Kiasa.co.uk (Infrared): Discountgardenstatues.co.uk Review
- Mechanism: Heats objects and people directly using electromagnetic waves, similar to the sun. “Targeted warmth.”
- Efficiency: Claims “nearly 100% efficiency” in converting electricity to heat. Minimal heat loss.
- Comfort: Provides “radiant warmth” that feels natural and deep.
- Air Quality: “Better for air quality & allergy sufferers” as it doesn’t move air, thus less dust circulation.
- Maintenance: “Zero maintenance, no moving parts.”
- Installation: Often “DIY installation” and “plug and play” for domestic models.
- Warm-up: Can warm rooms in “as little as five minutes.”
- Energy Retention: Heat absorbed by building structure, reducing the need for prolonged heating.
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Traditional Convection Heaters (e.g., standard electric panel heaters, fan heaters, central heating radiators):
- Mechanism: Heats the air, which then circulates to warm the room.
- Efficiency: Also convert nearly 100% electricity to heat (for electric models), but heat can be lost quickly through drafts and open doors.
- Comfort: Can create uneven heat, with warm air rising and cooler air sinking.
- Air Quality: Can circulate dust, allergens, and dry out the air.
- Maintenance: Central heating systems require annual servicing; electric heaters generally low maintenance.
- Installation: Central heating is complex, requiring professional installation. Electric panel heaters can be wall-mounted or freestanding.
- Warm-up: Can take an hour for a room to warm up with convection systems.
- Energy Retention: Heat lost quickly once the system is off.
Verdict: Kiasa.co.uk makes a strong case for infrared being a more efficient and comfortable solution for targeted heating, especially in well-insulated spaces. For specific zones or supplementary heating, their arguments hold weight.
Kiasa.co.uk (Infrared) vs. Gas Central Heating
This is a bigger beast of a comparison, as gas central heating is still the dominant heating method in UK homes.
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Kiasa.co.uk (Infrared):
- Fuel: Electricity.
- Infrastructure: Simple, just a plug socket for many models. No pipes, boiler, or flues.
- Installation Cost: Relatively low for individual units, DIY friendly.
- Running Cost: Depends on electricity prices and usage. Claims of lower overall bills due to targeted heating.
- Control: Zoned heating is easy; each panel can be controlled individually.
- Environmental Impact: Emissions depend on the source of electricity (renewable vs. fossil fuels).
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Gas Central Heating: Lifestylewatches.co.uk Review
- Fuel: Natural gas.
- Infrastructure: Complex network of pipes, radiators, and a boiler.
- Installation Cost: High initial cost for a new system or replacement boiler.
- Running Cost: Historically cheaper than electricity per kWh, but gas prices fluctuate.
- Control: Usually whole-house heating, though smart thermostats can offer some zoning.
- Environmental Impact: Directly burns fossil fuels, contributing to carbon emissions.
Verdict: Kiasa.co.uk offers a simpler, potentially lower upfront cost solution, with more flexible zoning. However, for whole-house heating, the overall running cost comparison with gas is nuanced and highly dependent on current energy prices and property insulation. As the UK moves away from gas, infrared could be a compelling alternative for certain property types.
Kiasa.co.uk (Infrared) vs. Heat Pumps
Heat pumps are a significant investment but are seen as the future of low-carbon heating.
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Kiasa.co.uk (Infrared):
- Mechanism: Direct radiant heat.
- Energy Source: Electricity.
- Efficiency Metric: Near 100% electrical to heat conversion.
- Installation: Simple, room-by-room.
- Cost: Moderate per unit.
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Heat Pumps (Air Source or Ground Source):
- Mechanism: Extracts heat from the air or ground and transfers it indoors.
- Energy Source: Primarily electricity, but highly efficient (e.g., 1 kWh electricity yields 3-4 kWh of heat).
- Efficiency Metric: Coefficient of Performance (CoP) > 3, meaning they produce more heat energy than the electrical energy they consume.
- Installation: Complex, whole-house system, requires significant plumbing and electrical work. High upfront cost.
- Cost: Very high initial investment (thousands), but very low running costs due to high efficiency.
Verdict: Heat pumps are for those looking for a complete, highly efficient, whole-house heating overhaul with a long-term view on energy savings and carbon reduction. Kiasa.co.uk’s infrared heaters are more suited for supplementary heating, specific room heating, or as a primary source in smaller, well-insulated spaces where the high upfront cost of a heat pump might not be justified. Nicheonline.co.uk Review
How to Cancel Kiasa.co.uk Subscription
The concept of a “subscription” to Kiasa.co.uk isn’t explicitly detailed on their homepage. Given that they sell physical infrared heating panels and related accessories, it’s highly unlikely they operate on a subscription model for their core products. You’re buying a product outright, not subscribing to a service or a monthly delivery.
However, sometimes websites have newsletters or marketing communications that users “subscribe” to. If you’ve signed up for their newsletter or promotional emails and wish to stop receiving them, this is generally a straightforward process.
Cancelling Email Newsletter Subscriptions
If you’re looking to stop receiving marketing emails from Kiasa.co.uk, here’s the typical process, which would apply to almost any legitimate online retailer:
- Locate the ‘Unsubscribe’ Link: Open any email you’ve received from Kiasa.co.uk. Scroll down to the very bottom of the email.
- Click the Link: You should find a clearly visible link, usually in small print, that says “Unsubscribe,” “Manage Preferences,” or “Opt-out.” Click on this link.
- Confirm Unsubscription: The link will usually take you to a web page where you’ll be asked to confirm your decision to unsubscribe. Sometimes, you might be given options to reduce the frequency of emails rather than stopping them entirely, or to select specific types of emails you wish to receive.
- Completion: Once confirmed, you should receive a notification that you have successfully unsubscribed, and you should stop receiving marketing emails from them within a few days, depending on their system.
Important Note: This process only applies to marketing emails. If you have placed an order, you will still receive transactional emails related to your purchase (e.g., order confirmation, shipping updates), as these are necessary for the completion of your order and are not considered marketing.
No Indication of Product Subscriptions
Based on the homepage text and the nature of the products (infrared heaters), there is no indication of any recurring product subscriptions or free trials that would require a cancellation process akin to a service like Netflix or a software licence. You purchase the heater, and that’s generally the end of the transaction unless you need warranty service or wish to return the item under their 30-day returns policy. Alison-law.co.uk Review
If you are confusing this with a ‘free trial’ or ‘subscription’ from a third-party service that recommended Kiasa.co.uk, you would need to cancel directly with that third-party service, not Kiasa.co.uk. Kiasa.co.uk is a retailer of physical goods.
In summary, there is no “Kiasa.co.uk subscription” in the typical sense for their heating products. The only subscription you might need to cancel is for their marketing communications, which is a standard email unsubscribe process.
Frequently Asked Questions (FAQ)
What is Kiasa.co.uk?
Kiasa.co.uk is an online retailer based in the UK that specialises in selling infrared heating panels and bars, along with related accessories like thermostats and controllers. They offer a range of products for both residential and commercial use.
What products does Kiasa.co.uk sell?
Kiasa.co.uk sells various types of infrared heaters including framed and frameless white panels, mirror and towel heaters, custom picture panels, zero-light IR bar heaters, and outdoor patio heaters. They also offer smart Wi-Fi compatible units and accessories like thermostats.
Is Kiasa.co.uk a legitimate website?
Based on the website’s appearance, clear product listings, visible contact information (phone and email), and mentioned Google reviews, Kiasa.co.uk appears to be a legitimate e-commerce business. However, detailed company registration information or a physical address isn’t prominently displayed on the homepage. Rootsdrivingschool.co.uk Review
Where is Kiasa.co.uk based?
Kiasa.co.uk provides a UK phone number (0116 488 5150) and implies UK operations with “Free shipping” and “30 Day Returns” which are typical for UK e-commerce. A specific physical address is not immediately visible on the homepage.
What are the benefits of infrared heating, according to Kiasa.co.uk?
According to Kiasa.co.uk, benefits include reduced energy bills, improved comfort, zero maintenance, better air quality for allergy sufferers, and targeted warmth by heating objects and people directly rather than the air.
Are Kiasa.co.uk’s infrared heaters energy efficient?
Yes, Kiasa.co.uk claims their infrared heaters are highly energy efficient, stating that “About 98.5% of the electricity used is converted into heat,” leading to potential cost savings compared to traditional heating methods.
How easy is it to install Kiasa.co.uk’s heaters?
Kiasa.co.uk promotes “DIY INSTALLATION” and “plug and play” for their domestic heaters, stating they are “easy to install and use” and come with a standard UK 3-pin plug.
Can Kiasa.co.uk’s infrared panels be used in bathrooms?
Yes, Kiasa.co.uk states that their panels are IP65 rated, indicating they are suitable for use in bathrooms and other damp environments. Swingball.co.uk Review
Do Kiasa.co.uk’s heaters offer smart control?
Yes, Kiasa.co.uk offers “Smart Wi-fi Panels” and “Smart Wifi Bars” which can be controlled via smart home systems, often through a dedicated app, allowing for remote and scheduled heating.
Does Kiasa.co.uk offer free shipping?
Yes, Kiasa.co.uk explicitly states “Free shipping” on their homepage.
What is Kiasa.co.uk’s return policy?
Kiasa.co.uk states “30 Day Returns” on their homepage. For detailed terms and conditions regarding returns, customers would need to navigate to the specific returns policy page.
Is there a warranty on Kiasa.co.uk products?
Yes, Kiasa.co.uk states “Warranty Guaranteed” on their homepage, indicating that their products come with a warranty. Specific warranty periods and terms would be detailed in their full warranty policy.
Can Kiasa.co.uk’s infrared heaters warm an entire house?
Kiasa.co.uk states that far infrared heating is “highly effective at retaining warmth” and can warm up rooms quickly. While they can be a primary heating source, their effectiveness for a whole house depends on factors like insulation and appropriate sizing for each room. Autobeam.co.uk Review
What is the Google review rating for Kiasa.co.uk?
Kiasa.co.uk prominently displays a “4.9/5 ⭐⭐⭐⭐⭐ Google Review” rating on their homepage, which suggests high customer satisfaction.
Does Kiasa.co.uk offer discounts or promotions?
Yes, at the time of the review, Kiasa.co.uk was offering “25% off outdoor heaters” (with code OUTDOOR25) and “15% Off ALL Indoor Heaters” applied at checkout.
Can I get custom picture panels from Kiasa.co.uk?
Yes, Kiasa.co.uk offers “Custom Picture Panels” allowing customers to personalise their infrared heaters with specific images.
Does Kiasa.co.uk cater to commercial heating needs?
Yes, Kiasa.co.uk mentions “COMMERCIAL HEATING BARS” and features case studies of their infrared heating solutions being used in hot yoga studios and other commercial spaces.
What kind of technology do Kiasa.co.uk heaters use?
Kiasa.co.uk states their heaters use “cutting-edge far-infrared technology” and “carbon crystal technology” to deliver heat. They also mention “German Technology” for some premium panels. Amsportstherapy.co.uk Review
How do I contact Kiasa.co.uk customer support?
You can contact Kiasa.co.uk customer support via phone at 0116 488 5150 or email at [email protected], both of which are listed on their homepage.
Is there a Kiasa.co.uk subscription?
No, Kiasa.co.uk does not appear to operate on a product subscription model for its heating panels. Purchases are outright. If you receive marketing emails, you can unsubscribe from them via a link in the email footer.
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