kleankeepers.co.uk FAQ

What services does Kleankeepers.co.uk offer?

Kleankeepers.co.uk offers a range of commercial cleaning services in London, including office cleaning, medical centre cleaning, communal area cleaning, cleaning for places of worship, youth and community centres, leisure centres, gyms, clubs, nurseries, schools, and colleges. They also briefly mention domestic cleaning services.

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Frequently Asked Questions (FAQs)

How can I get a quote from Kleankeepers.co.uk?

You can get a quote from Kleankeepers.co.uk by filling out a “Request A Quote” or “Get a Free Estimate” form on their website, where you typically provide your contact details and specific cleaning requirements.

Does Kleankeepers.co.uk display its pricing online?

No, Kleankeepers.co.uk does not display specific pricing, price ranges, or a detailed breakdown of costs on its website. All pricing is provided via a customised quote after you submit an inquiry.

Are Kleankeepers.co.uk’s staff DBS-checked?

Yes, Kleankeepers.co.uk states that its cleaning team members are recruited only after a Disclosure and Barring Service (DBS) check, indicating a commitment to staff vetting and client safety.

Does Kleankeepers.co.uk use eco-friendly cleaning products?

Yes, Kleankeepers.co.uk claims to use eco-friendly, biodegradable cleaning solutions and materials that are not harmful to nature, aligning with sustainable practices.

Does Kleankeepers.co.uk offer antiviral cleaning services?

Yes, Kleankeepers.co.uk explicitly states that they offer antiviral cleaning for commercial spaces, residences, and industries in London and surrounding areas.

How much experience does Kleankeepers.co.uk claim to have?

Kleankeepers.co.uk claims to have over 17 years of expertise in providing commercial cleaning services in London, positioning itself as an experienced and trusted provider.

Is a personal account manager provided by Kleankeepers.co.uk?

Yes, Kleankeepers.co.uk states that they will appoint a personal account manager for you to contact with any queries or arrangements, aiming to provide dedicated support. Frequently Asked Questions (FAQs)

What are the operational hours for Kleankeepers.co.uk’s services?

Kleankeepers.co.uk states they are available 24/7 to assist clients with professional commercial cleaning services, indicating flexibility in scheduling.

Where is Kleankeepers.co.uk based?

Kleankeepers.co.uk operates its commercial cleaning services in London and surrounding boroughs.

Does Kleankeepers.co.uk have a Terms and Conditions document on its website?

No, a comprehensive Terms and Conditions document is not readily available or linked on the Kleankeepers.co.uk homepage, which is a notable omission for legal clarity.

Is there a Privacy Policy available on Kleankeepers.co.uk?

No, a Privacy Policy document is not explicitly available or linked on the Kleankeepers.co.uk homepage, raising concerns about data handling transparency.

Can I verify Kleankeepers.co.uk’s company registration details online?

Based on the homepage, specific company registration details such as a company number or registered office address are not prominently displayed, making direct verification via Companies House challenging without further inquiry.

Are the testimonials on Kleankeepers.co.uk verifiable through external platforms?

No, the testimonials displayed on Kleankeepers.co.uk are static quotes on the website and do not provide links to external, independent review platforms (like Trustpilot or Google Reviews) for verification.

What quality control measures does Kleankeepers.co.uk employ?

Kleankeepers.co.uk states they employ quality control systems, including supervisors inspecting cleaning standards at regular intervals and operatives following procedures to ensure high standards.

Does Kleankeepers.co.uk offer customised cleaning packages?

Yes, Kleankeepers.co.uk mentions providing tailored commercial cleaning services and the option to customise existing packages to suit specific needs, allowing for flexible daily, weekly, or monthly arrangements.

What kind of equipment does Kleankeepers.co.uk use?

Kleankeepers.co.uk states they use “the latest eco-friendly products and equipment” and “most up-to-date cleaning tools,” with operatives trained on their control and usage.

Does Kleankeepers.co.uk provide services outside of London?

While their primary focus is London, the website briefly mentions providing domestic cleaning services “across the country,” suggesting some broader reach for certain services. kleankeepers.co.uk vs. Other Commercial Cleaning Services

How does Kleankeepers.co.uk handle client dissatisfaction?

Kleankeepers.co.uk promises “guaranteed services” and a “ready to rework team if the client is not satisfied with the work,” suggesting a commitment to client satisfaction and rectification of issues.

Are there any industry certifications explicitly listed on Kleankeepers.co.uk’s homepage?

No, while Kleankeepers.co.uk claims to be “Certified,” specific industry certifications (e.g., ISO standards, BICSc) are not explicitly listed or detailed on their homepage.