Leakdetectiongroup.co.uk Review

Based on looking at the website, Leakdetectiongroup.co.uk appears to be a legitimate service provider for leak detection and related services within the UK. The site presents a clear value proposition, including a “no find, no fee” policy, which is a strong indicator of confidence in their services. However, a thorough review reveals some areas where the website could enhance its transparency and compliance, particularly from an ethical and consumer protection standpoint.

Overall Review Summary:

• Website Professionalism: Appears professional with clear service descriptions.
• Contact Information: Readily available phone numbers and email.
• Services Offered: Comprehensive range of leak detection, moling, and dehumidifier hire.
• Pricing Transparency: Lacks detailed pricing information on the homepage.
• Terms and Conditions/Privacy Policy: Not immediately visible or linked from the homepage, which is a significant concern for consumer trust and compliance.
• Company Registration Details: No clear company registration number or registered office address (beyond a general location in Portsmouth), which is a crucial element for legitimacy in the UK.
• Testimonials: Features client testimonials, though independent verification is always recommended.
• “No Find, No Fee” Policy: A strong and reassuring guarantee for potential customers.

The absence of easily accessible Terms and Conditions and Privacy Policy documents is a significant red flag. For any business operating in the UK, especially one handling personal data and service agreements, these documents are not just good practice; they are a legal requirement under consumer protection laws and data protection regulations like GDPR. Without these, consumers have no clear understanding of their rights, the company’s liabilities, or how their data is being handled. This lack of transparency can lead to potential issues and raises questions about the company’s overall adherence to regulatory standards. Furthermore, the limited information regarding company registration details could make it challenging for consumers to verify the business’s legal standing.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Home and Property Maintenance Services:

When considering services for your home or property, especially those that involve significant repairs or structural work, opting for providers with clear transparency and verifiable credentials is paramount. Here are some ethical alternatives and approaches to ensure you’re dealing with reputable and reliable professionals:

• Trusted Local Plumbers & Leak Specialists: Always start with reputable local tradespeople who come highly recommended. Look for companies with established local presence, verifiable reviews on platforms like Google My Business, Trustpilot, or Checkatrade, and clear statements of their certifications and insurance. Many local plumbers offer leak detection as part of their broader service, often with better personal accountability.
• Property Surveyors for Water Ingress: For complex water ingress issues or concerns about structural integrity due to leaks, consider engaging a RICS (Royal Institution of Chartered Surveyors) qualified surveyor. They provide independent, expert assessments and can identify the source of leaks, recommend remedial actions, and ensure you receive an unbiased report.
• Specialist Damp and Timber Treatment Companies: If a leak has led to dampness or timber decay, companies specializing in damp proofing and timber treatment are essential. Ensure they are members of relevant trade associations like the Property Care Association (PCA) in the UK, which signifies adherence to industry standards and best practices.
• Water Damage Restoration Services: For extensive water damage, restoration companies can provide comprehensive services from drying out properties to repairing affected areas. Look for those certified by organisations like the IICRC (Institute of Inspection, Cleaning and Restoration Certification), ensuring they follow professional restoration guidelines.
• General Home Maintenance and Repair Services: For smaller, non-emergency leak issues or general property upkeep, reliable handyperson services or general maintenance companies can be a cost-effective solution. Always check their insurance and verify their experience with similar tasks.
• Thermal Imaging Cameras for DIY Detection: For the more hands-on property owner looking to identify potential cold spots or moisture patterns before calling a professional, a thermal imaging camera can be a valuable tool. While not a substitute for expert diagnostics, it can help narrow down problem areas.
• Moisture Meters for Professional Use: These devices are crucial for accurately measuring moisture content in walls, floors, and other materials, helping to pinpoint the extent of water damage. Professionals commonly use them, but they are also available for property owners who want to monitor conditions.

Leakdetectiongroup.co.uk Review & First Look

When you land on Leakdetectiongroup.co.uk, the immediate impression is one of a professional service provider. They prominently display contact numbers (0333 444 4564 and +447963555445) and an email address ([email protected]), which is a good start. The “Call Now” and “We’ll find your leak, or you don’t have to pay” slogans immediately communicate their core offering and a strong guarantee. This “no find, no fee” policy is a significant selling point, instilling a degree of confidence right from the outset.

Initial Assessment of Professionalism

The website’s design is clean and functional, guiding the user through their services. The presence of clear call-to-action buttons and a simple layout contributes to a user-friendly experience. They highlight their specialisation in both commercial and domestic properties, indicating a broad scope of service. The mention of “conservative approach to water leak detection” suggesting minimal disruption is also a positive aspect for homeowners concerned about their property.

Key Information Displayed

The homepage clearly lists key services: Leak Detection Services, Moling New Water Mains, and Dehumidifier Hire. It also boasts impressive statistics like “4,752 Total jobs done” and “30 min Average wait time,” attempting to convey efficiency and experience. While these numbers are presented as facts, it’s worth noting that without external verification, they remain self-reported. The presence of a dedicated FAQ section addressing common queries like “What is a leak detection service?” and “How does leak detection work?” is helpful for potential customers.

Missing Elements and Transparency Concerns

Despite the positive initial impression, a critical eye reveals several omissions that are crucial for a fully legitimate and trustworthy online presence in the UK. There are no visible links to a Privacy Policy, Terms and Conditions, or a clear company registration number. For any business operating in the UK, these are fundamental legal requirements. A Privacy Policy is essential under GDPR, informing users how their data is collected, processed, and stored. Terms and Conditions define the contractual agreement between the service provider and the customer, outlining responsibilities, liabilities, and dispute resolution. The absence of these documents creates significant legal and ethical gaps. Furthermore, while an address (95 Elm Grove, Portsmouth, Southsea, PO9 1LH, UK) is provided in the contact section, a full company registration number, which can be verified on Companies House, is not readily available. This lack of overt transparency can be a significant deterrent for consumers seeking full assurance before engaging services.

Leakdetectiongroup.co.uk Pros & Cons

When evaluating any service, a balanced perspective considering both strengths and weaknesses is crucial. For Leakdetectiongroup.co.uk, there are definite advantages, but also areas that require more scrutiny, particularly concerning consumer protection and transparency. Northsidefarm.co.uk Review

Advantages of Leakdetectiongroup.co.uk

The website highlights several compelling reasons why a customer might choose their services. The most prominent advantage is their “We’ll find your leak, or you don’t have to pay” guarantee. This “no find, no fee” policy is a powerful commitment that significantly reduces the financial risk for the customer. It demonstrates a high level of confidence from the company in their ability to detect leaks, which is reassuring given the often hidden and complex nature of water leaks.

Another key pro is their rapid response capability, indicated by the “30 min Average wait time” statistic. In emergency situations involving burst pipes or significant water ingress, a fast response is paramount to minimise damage and associated costs. Their stated approach of “Moling” for new water mains is also presented as a “least destructive method,” which appeals to property owners looking to avoid extensive excavation and disruption to their gardens or driveways. The breadth of services, including specific mention of central heating leaks, ceiling leaks, and bathroom/shower leaks, suggests a comprehensive expertise across various common leak scenarios. The presence of multiple contact methods, including two phone numbers and an email, also enhances accessibility for potential clients.

Areas for Improvement and Potential Cons

While the “no find, no fee” policy is strong, the lack of detailed pricing information on the website is a significant drawback. Customers are left to inquire directly for quotes, which can be inconvenient and less transparent than a tiered pricing structure or at least a clear indication of how quotes are formulated. More critically, the absence of easily accessible Terms and Conditions and a Privacy Policy on the homepage is a major concern. These documents are vital for consumer protection, outlining rights, responsibilities, data usage, and dispute resolution procedures. Without them, customers are engaging in a service without a clear understanding of the legal framework governing the transaction. This omission could be interpreted as a lack of commitment to regulatory compliance and consumer rights.

Furthermore, while the website provides a physical address in Portsmouth, the absence of a clear company registration number or a link to their Companies House registration makes independent verification of the business’s legal entity more challenging. Reputable UK businesses typically display this information prominently in their footer or “About Us” section. The testimonials, while positive, are presented as text excerpts without direct links to verifiable third-party review platforms, which can raise questions about their authenticity. While the website mentions ratings on Facebook, Google, and Instagram, direct links to these profiles for independent verification are not provided on the testimonials section itself.

Ethical Considerations for Property Services

When engaging any service, especially those involving your home or property, ethical considerations extend beyond just the immediate task. For Muslim consumers, adhering to Islamic principles in transactions is crucial. This involves ensuring fairness, transparency, and avoiding any elements of deception or undue risk. Printware.co.uk Review

Transparency and Clarity in Service Agreements

From an ethical standpoint, transparency is paramount. The absence of clear Terms and Conditions on Leakdetectiongroup.co.uk’s homepage is a significant point of concern. In Islam, commercial transactions require clarity and mutual consent, free from ambiguity (gharar). If the terms of service, payment schedules, cancellation policies, and warranties are not explicitly stated and easily accessible, it creates an environment of uncertainty for the customer. A transparent service provider should outline what the customer can expect, what their rights are, and how any disputes will be resolved, all before any commitment is made. This aligns with the Islamic emphasis on fair dealing and ensuring all parties are fully informed.

Honesty in Advertising and Claims

The website makes bold claims, such as “We’ll find your leak, or you don’t have to pay” and “4,752 Total jobs done.” While these sound impressive, ethical conduct demands that such claims be verifiable. In Islamic business ethics, lying or exaggerating claims (ghish) to entice customers is forbidden. While it’s common for businesses to highlight their strengths, the absence of independent audit or third-party verification for these statistics means they must be taken with a degree of caution. An ethical business strives to be truthful and transparent in its marketing, building trust through genuine performance rather than unverified assertions.

Data Protection and Privacy

The lack of a visible Privacy Policy on the website is a critical ethical and legal failing. In the UK, data protection is governed by GDPR, which requires businesses to clearly inform individuals about how their personal data is collected, stored, used, and protected. From an Islamic perspective, safeguarding personal information and respecting privacy are integral to respecting an individual’s rights. Businesses are entrusted with customer data and have a moral obligation to protect it from misuse or unauthorised access. Without a clear Privacy Policy, customers cannot ascertain how their personal details, especially those shared when booking a service or making an inquiry, are being handled, which is an ethical red flag.

Avoiding Deception and Undue Burden

The “no find, no fee” policy is generally a positive ethical stance, as it places the burden of successful detection on the service provider. However, the ethical implications extend to the process itself. Are technicians incentivised to “find” a leak even if it’s not truly there, or to recommend unnecessary additional services? Ethical businesses prioritise genuine solutions that address the customer’s actual problem without imposing undue financial burden or engaging in deceptive practices. This requires a commitment to integrity in diagnosis and recommendations, ensuring that the service provided is truly necessary and beneficial for the customer.

Leakdetectiongroup.co.uk Pricing

Understanding the pricing structure of any service is a fundamental aspect of making an informed decision. For Leakdetectiongroup.co.uk, however, the website provides very little specific information regarding their service costs. This lack of transparency can be a significant point of consideration for potential customers. Crowcombecourt.co.uk Review

General Approach to Pricing

Based on the website’s content, Leakdetectiongroup.co.uk operates on a “no find, no fee” policy. This is a powerful guarantee, meaning if they don’t locate the leak, the customer isn’t charged for the leak detection service itself. This eliminates a significant financial risk for the customer, as they won’t pay for a failed attempt at detection. This model is often attractive in the leak detection industry, where the success of finding the hidden issue isn’t always guaranteed at the outset.

What’s Not Disclosed

Crucially, the website does not list any specific prices or a pricing guide for their services. There’s no mention of:

• Hourly rates for technicians.
• Fixed fees for certain types of leak detection (e.g., central heating vs. underground pipes).
• Costs associated with any follow-up repairs once a leak is found.
• Pricing for their “Moling New Water Mains” or “Dehumidifier Hire” services.
• Minimum call-out charges, if any apply, regardless of whether a leak is found or not (though the “no find, no fee” suggests no charge for detection itself).

Customers are directed to “Call Us Now” for inquiries, implying that pricing is handled on a case-by-case basis after an initial consultation. This approach, while common for bespoke services, lacks the upfront transparency that many consumers prefer.

Implications of Undisclosed Pricing

The lack of transparent pricing can lead to several implications:

1. Inconvenience for Price Comparison: Customers cannot easily compare Leakdetectiongroup.co.uk’s rates with competitors without making direct contact, which can be time-consuming.
2. Potential for Price Variability: Without clear published rates, there’s a possibility that pricing might vary depending on the customer, location, or even the technician. While this isn’t necessarily unethical if a clear quote is provided beforehand, it can feel less transparent.
3. Uncertainty for Budgeting: Homeowners and businesses may find it difficult to budget for potential leak detection and repair services without an estimated cost range. This can be particularly stressful in emergency situations.

While the “no find, no fee” policy is a strong selling point, potential customers should be prepared to engage in a direct conversation to obtain a full understanding of the costs involved for both the detection service and any subsequent repair work. It would be beneficial for the company to provide at least a general pricing framework or a “starting from” price for common services to improve transparency. Circletimepodcast.co.uk Review

Leakdetectiongroup.co.uk vs. Competitors

In the competitive landscape of property maintenance and leak detection services in the UK, Leakdetectiongroup.co.uk operates alongside numerous established and emerging players. A direct comparison highlights their unique selling points and areas where competitors might offer a more comprehensive or transparent service.

Key Players in the UK Leak Detection Market

The UK market for leak detection is diverse, ranging from independent local plumbers with specialist equipment to larger national companies. Some prominent competitors or alternative service providers include:

• Local Plumbers & Drainage Experts: Many local plumbing companies have invested in advanced leak detection equipment like thermal imaging cameras, acoustic leak detectors, and tracer gas systems. They often offer a more personalised service and may have strong local reputations built over years.
• National Leak Detection Specialists: Companies like ADK Leak Detection, Leak Detection UK, and Find My Leak are examples of dedicated leak detection firms that often cover broader geographical areas. They typically specialise solely in leak detection, potentially offering deeper expertise and a wider range of diagnostic tools.
• Insurance Company Approved Contractors: Many home insurance policies require specific accredited contractors for leak detection and repair, especially for claims. These contractors are often part of a network and adhere to strict quality and reporting standards set by insurers.
• Property Restoration Companies: Firms like BELFOR or Rainbow International often include leak detection as part of their broader water damage restoration services, particularly for larger commercial or severe residential incidents.

How Leakdetectiongroup.co.uk Stacks Up

Leakdetectiongroup.co.uk’s primary competitive edge is its “no find, no fee” policy. This specific guarantee is not universally offered by all competitors. While many may offer a free initial assessment, charging only for a successful detection is a significant differentiator.

Strengths in comparison:

• Strong Guarantee: The “no find, no fee” policy is a powerful customer assurance tool that many competitors do not explicitly state.
• Focus on Non-Destructive Methods: Their emphasis on “conservative approach” and “moling” for new water mains aligns with customer desires to minimise disruption and damage to their property, a selling point that resonates strongly.
• Rapid Response: The claim of a “30 min Average wait time” suggests a commitment to quick service, which is crucial in emergencies and can be a significant advantage over smaller outfits with limited capacity.

Areas where competitors might have an edge: Layermarneytowerweddings.co.uk Review

• Pricing Transparency: Many competitors, especially larger firms or those with extensive online presences, often provide more detailed pricing information, including service packages, hourly rates, or clear call-out charges. This allows for easier comparison and budgeting.
• Accreditation and Regulatory Compliance: While Leakdetectiongroup.co.uk lists a physical address, the absence of a visible company registration number, explicit links to Privacy Policy and Terms & Conditions, or industry accreditations (e.g., WaterSafe, BPEC, or affiliations with professional bodies) on their homepage might put them at a disadvantage compared to competitors who prominently display these for credibility. Established competitors often highlight their adherence to industry standards, certifications, and comprehensive insurance policies more clearly.
• Online Reputation Management: While Leakdetectiongroup.co.uk features testimonials, competitors often leverage platforms like Trustpilot, Google Reviews, or Checkatrade with live, verifiable reviews, allowing customers to assess feedback independently. Direct links to these platforms would strengthen their online credibility.
• Broader Service Offerings: While Leakdetectiongroup.co.uk lists core services, some larger competitors might offer an even wider array of related services, such as full structural drying, mould remediation, or advanced environmental diagnostics, providing a one-stop solution for complex water damage issues.

In summary, Leakdetectiongroup.co.uk offers a strong guarantee and a focus on non-destructive methods, making them an attractive option. However, their competitors, particularly the more established ones, often lead in terms of upfront transparency regarding pricing, regulatory compliance, and verifiable customer feedback, which are critical factors for consumer trust and decision-making.

How to Engage with Leakdetectiongroup.co.uk

For anyone considering Leakdetectiongroup.co.uk’s services, the process of engagement is primarily direct communication. Given the nature of leak detection, a personalised assessment is often necessary, and their website encourages direct contact to facilitate this.

Initial Contact Methods

The primary method for engaging with Leakdetectiongroup.co.uk is via phone. Their prominent display of 0333 444 4564 and +447963555445 on the homepage indicates their preference for immediate verbal communication. This allows for a quick understanding of the customer’s issue and a rapid response. The website also provides an email address, [email protected], for less urgent inquiries or for sending detailed information and photos of the leak.

The Enquiry Process

When you call Leakdetectiongroup.co.uk, you should be prepared to describe the nature of your leak, its location, and any visible signs of water damage. This initial conversation will likely involve their specialists asking pertinent questions to gauge the severity and complexity of the situation. This is also the opportune moment to ask for clear pricing information, including any call-out fees, the cost of the detection service (beyond the “no find, no fee” promise if a leak is found), and potential costs for repair work or dehumidifier hire.

Given the absence of public Terms and Conditions, it’s also highly advisable to request a copy of their terms of service, privacy policy, and any warranties they offer before agreeing to any service. Reputable businesses should be able to provide these documents upon request. You should also inquire about their insurance coverage and any relevant certifications. Sunderlandiapt.co.uk Review

Scheduling and Service Delivery

Once an initial assessment is made over the phone, Leakdetectiongroup.co.uk would likely schedule a visit to your property. Their claim of a “30 min Average wait time” suggests they aim for prompt service, especially for emergencies. During the on-site visit, their technicians would utilise their specialised equipment (e.g., acoustic testing, thermal imaging, tracer gas) to locate the leak.

Following the detection, they should provide a clear report on the findings, including the source and extent of the leak. This report should ideally include recommendations for repair and associated costs. It is crucial to get a detailed breakdown of costs for any proposed repair work and to understand what is covered under their “no find, no fee” policy (i.e., whether it applies only to detection or also guarantees a solution).

Important Considerations for Customers

• Get everything in writing: Even after a phone discussion, ensure you receive a written quote and service agreement before work commences. This protects both parties.
• Verify credentials: Ask for technician identification and confirm their qualifications or experience.
• Understand the “no find, no fee” specifics: Clarify exactly what this guarantee covers. Does it mean absolutely no charge for the visit if no leak is found, or are there exceptions?
• Review all documents: Carefully read any Terms and Conditions, Privacy Policy, and warranty information provided, even if you have to request them.
• Consider multiple quotes: For significant work, it’s often wise to obtain quotes from other reputable providers to compare services, pricing, and terms.

Engaging with Leakdetectiongroup.co.uk, like any service provider, requires proactive questioning and diligence from the customer to ensure a smooth and transparent transaction.

Alternatives for Property Leak Detection and Repair

When faced with a leak, whether it’s a dripping tap or a hidden burst pipe, finding a reliable and ethical solution is paramount. While services like Leakdetectiongroup.co.uk specialise in detection, a broader range of alternatives exist, offering different levels of expertise and comprehensive solutions. For those seeking options that prioritise transparency, comprehensive service, and verified legitimacy, here are some excellent alternatives.

1. RICS Accredited Surveyors with Leak Detection Specialisation

For complex or persistent water ingress issues, particularly those affecting structural integrity or requiring a detailed assessment for insurance purposes, engaging a surveyor accredited by the Royal Institution of Chartered Surveyors (RICS) is an excellent choice. RICS surveyors are bound by strict ethical codes and professional standards. They can provide independent, unbiased reports on the source of leaks, the extent of damage, and recommended remedial actions. This is often crucial for older properties or when legal disputes may arise. They don’t typically perform repairs themselves but provide expert diagnosis. Caspianpets.co.uk Review

• Key Features: Independent assessment, detailed reports, adherence to professional standards, suitable for insurance claims.
• Pros: Unbiased expert opinion, comprehensive understanding of property structures, high level of accountability.
• Cons: Higher cost for initial survey, do not perform repairs, may require further engagement of contractors.
• Average Price: £500 – £1500+ depending on property size and complexity.
• Find a RICS Surveyor

2. WaterSafe Approved Plumbers and Leak Detectors

WaterSafe is the UK’s national accreditation body for approved plumbers and plumbing businesses. Members are qualified, vetted, and insured. Many WaterSafe approved plumbers possess advanced leak detection equipment, including acoustic listeners, thermal imaging cameras, and tracer gas systems. Their dual capability to detect and often repair leaks provides a comprehensive solution, reducing the need for multiple contractors. Choosing a WaterSafe plumber ensures adherence to strict plumbing standards and regulations.

• Key Features: Qualified and vetted plumbers, capable of both detection and repair, adherence to water regulations.
• Pros: Single point of contact for detection and repair, reliable and insured, often strong local reputation.
• Cons: Not all WaterSafe plumbers have advanced leak detection specialisation, may have varying response times.
• Average Price: £80 – £150 per hour for general plumbing; specialist detection can be a fixed fee of £300-£600.
• Find a WaterSafe Approved Plumber

3. Specialist Water Damage Restoration Companies

When a leak has led to significant water damage, such as flooding, saturation of building materials, or mould growth, specialist water damage restoration companies are the experts. Firms like BELFOR or Rainbow International offer end-to-end services, from leak detection and emergency water extraction to structural drying, dehumidification, and complete property restoration. They are often certified by organisations like the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring adherence to global best practices in restoration.

• Key Features: Comprehensive water damage management, emergency response, drying and dehumidification, mould remediation.
• Pros: Full-service solution for severe damage, expert equipment, often experienced with insurance claims.
• Cons: Primarily for large-scale damage, can be more expensive for minor leaks, may not be local to all areas.
• Average Price: Varies widely based on extent of damage, can range from £1,000 to tens of thousands.
• Rainbow International
• BELFOR UK

4. Damp and Timber Treatment Specialists (PCA Members)

If a leak has caused dampness, mould, or timber decay, engaging a company that specialises in damp proofing and timber treatment is essential. Look for firms that are members of the Property Care Association (PCA), the UK’s leading trade association for the damp, waterproofing, and timber preservation industries. PCA members adhere to strict codes of conduct and quality standards, offering expertise in diagnosing and remedying moisture-related problems.

• Key Features: Specialised in damp, mould, and timber issues, expert diagnosis, guarantees on work.
• Pros: Targeted expertise for specific damage, reputable accreditation, long-term solutions.
• Cons: Not primarily focused on initial leak detection, may require a separate plumber first.
• Average Price: Damp survey from £150-£300; treatment costs vary widely based on scope.
• Find a PCA Member

5. DIY Thermal Imaging Cameras (for preliminary investigation)

For the proactive homeowner, investing in a good quality thermal imaging camera can be a valuable preliminary step before calling professionals. These cameras can detect subtle temperature differences, often highlighting areas where water is present or where heat is escaping from central heating pipes, even behind walls. While not a definitive diagnostic tool on its own, it can help narrow down potential leak areas, guiding professionals or helping to understand the scope of the issue.

• Key Features: Non-destructive imaging, heat signature detection, portable.
• Pros: Early detection potential, can save professional time, useful for other home energy audits.
• Cons: Requires interpretation, cannot definitively locate the exact pipe breach, may not detect all types of leaks.
• Average Price: £200 – £1,000 (consumer grade); professional models much higher.
• FLIR ONE Pro Thermal Imaging Camera
• Seek Thermal Compact Pro

6. Specialist Building Surveyors (General)

Beyond RICS, other qualified building surveyors can offer broad expertise in identifying building defects, including those caused by water ingress. While not always leak detection specialists per se, their holistic understanding of building physics can help in diagnosing complex issues where the source of water might be elusive. They can advise on proper repair strategies and ensure compliance with building regulations.

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• Key Features: Holistic building assessment, defect identification, repair strategy advice.
• Pros: Comprehensive understanding of building issues, useful for multiple problems, independent advice.
• Cons: May not have specific leak detection equipment, can be expensive.
• Average Price: £400 – £1000+ for a detailed building survey.
• Royal Institute of British Architects (RIBA) Chartered Practice (Architects can also provide survey services)

7. Trusted Local Handymen/General Contractors (for minor, visible leaks)

For small, visible leaks or straightforward plumbing repairs (e.g., leaking taps, exposed pipe joints), a trusted local handyman or general contractor with plumbing experience can be a cost-effective solution. While they may not have advanced leak detection equipment, their practical skills are sufficient for simpler issues. Always ensure they are insured and have positive local references.

• Key Features: Versatile skills, cost-effective for minor issues, local and accessible.
• Pros: Quick fix for simple problems, often cheaper than specialists, community-based.
• Cons: Limited to visible or easily accessible leaks, may lack specialist equipment for hidden issues, varying levels of expertise.
• Average Price: £30 – £60 per hour.
• Local Handyman Services on Checkatrade

FAQ

What is Leakdetectiongroup.co.uk?

Leakdetectiongroup.co.uk is a UK-based service provider specialising in professional leak detection, moling for new water mains, and dehumidifier hire for both commercial and domestic properties.

Is Leakdetectiongroup.co.uk a legitimate company?

Based on the website, Leakdetectiongroup.co.uk presents itself as a legitimate service provider with clear contact details and service descriptions. However, the absence of easily accessible Terms and Conditions, Privacy Policy, and a clear company registration number on their homepage raises concerns regarding full transparency and compliance.

How does Leakdetectiongroup.co.uk find leaks?

The website states that Leakdetectiongroup.co.uk uses “the best technology and training” to find leaks, implying the use of specialised equipment like acoustic testing, thermal imaging cameras, and tracer gas, which are common in the industry. Mountonbrooklodge.co.uk Review

What is the “no find, no fee” policy of Leakdetectiongroup.co.uk?

The “no find, no fee” policy means that if Leakdetectiongroup.co.uk cannot locate a leak on your property, you will not be charged for their leak detection service. This policy aims to provide assurance to customers.

Does Leakdetectiongroup.co.uk offer emergency services?

Yes, Leakdetectiongroup.co.uk implies a rapid response, stating a “30 min Average wait time” and urging customers to “Call Now” for urgent issues, indicating they cater to emergencies.

What types of leaks can Leakdetectiongroup.co.uk detect?

Leakdetectiongroup.co.uk claims to detect various types of leaks, including those in underground pipes, central heating systems, ceilings, bathrooms, showers, and also offers gas leak detection and water ingress detection.

Does Leakdetectiongroup.co.uk provide services outside of Portsmouth?

Yes, the website mentions having technicians “in and around Leak Detection Service in UK, Bournemouth etc.,” suggesting their service area extends beyond their stated Portsmouth address.

What are the benefits of using Leakdetectiongroup.co.uk?

Benefits include a “no find, no fee” guarantee, a focus on non-destructive detection methods, a rapid response time, and a comprehensive range of leak detection and related services. Farmmachinerylocator.co.uk Review

Are there any testimonials for Leakdetectiongroup.co.uk?

Yes, the homepage features testimonials from satisfied clients, with names and locations provided (e.g., Sarah J from Hampshire, Hiren P from Surrey, James H from Berkshire). They also mention client ratings on Facebook, Google, and Instagram.

How can I get a quote from Leakdetectiongroup.co.uk?

To get a quote, you need to contact Leakdetectiongroup.co.uk directly via their provided phone numbers (0333 444 4564, +447963555445) or email ([email protected]), as specific pricing is not listed on their website.

What is moling service offered by Leakdetectiongroup.co.uk?

Moling is described as a “least destructive method” for installing new water mains. It involves creating an underground tunnel using a mole (a trenchless tool) to lay pipes without extensive digging.

Does Leakdetectiongroup.co.uk offer dehumidifier hire?

Yes, Leakdetectiongroup.co.uk offers dehumidifier hire services, stating they provide “best dehumidifier services at low cost and rapid response” for moisture removal.

What should I ask Leakdetectiongroup.co.uk before hiring them?

You should ask about their full pricing, what is covered by their “no find, no fee” policy, their insurance details, and request copies of their Terms and Conditions and Privacy Policy. Bishamabbeynsc.co.uk Review

What if Leakdetectiongroup.co.uk cannot find the leak?

According to their policy, if Leakdetectiongroup.co.uk cannot find your leak, you don’t have to pay for the leak detection service.

Is Leakdetectiongroup.co.uk suitable for commercial properties?

Yes, the website explicitly states they provide services for both “commercial and domestic properties.”

How many jobs has Leakdetectiongroup.co.uk completed?

The website claims to have completed “4,752 Total jobs done” and to have “fixed more than 63,000 leaking problems,” indicating extensive experience.

What is water ingress detection?

Water ingress detection, as offered by Leakdetectiongroup.co.uk, involves identifying where water is entering a building, often during construction or due to building envelope failures, to prevent further damage.

Does Leakdetectiongroup.co.uk handle gas leaks?

Yes, the website lists “Gas Leak Detection” as one of their services, crucial for safety and requiring specialist expertise. M60conversions.co.uk Review

How long does a leak detection service typically take with Leakdetectiongroup.co.uk?

The website states that the process can take anywhere from a few hours to a few days, depending on the size and complexity of the structure and the severity of the leak.

Where is Leakdetectiongroup.co.uk located?

Their listed contact address is 95 Elm Grove, Portsmouth, Southsea, PO9 1LH, UK, although they claim to operate throughout the UK.

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