Lensway.co.uk Review

Based on checking the website, Lensway.co.uk (which redirects to VisionDirect.co.uk) appears to be a legitimate online retailer of contact lenses and eye care products. The site is comprehensive, offering a wide range of products from well-known brands, coupled with various customer support resources and information.

Overall Review Summary:

• Website Legitimacy: Appears legitimate and professional.
• Product Range: Extensive, including various types of contact lenses, solutions, and eye care items.
• Brand Availability: Features many reputable brands like Acuvue, Air Optix, Biofinity, and more.
• Customer Support: Offers a clear contact number, FAQ section, buyers’ guides, and information on returns/refunds and delivery.
• Ethical Considerations: Deals with contact lenses and eye care products, which are permissible and beneficial. No concerns regarding unethical products or practices were found based on the provided text.
• Transparency: Provides easy access to crucial information such as About Us, Terms & Conditions, Privacy Policy, and Cookie Policy.
• Offers and Trials: Highlights free trials for certain lenses and a price match promise, enhancing user confidence.
• Delivery: Mentions free delivery for orders over £59 and next-day delivery options.
• Guarantees: Features a 365-day guarantee, which is a strong indicator of customer focus.

The website provides a robust online presence for purchasing eye care products, focusing on convenience and variety. It seems designed to meet the needs of a broad customer base in the UK, offering competitive pricing and customer-friendly policies. The inclusion of free trials and a comprehensive help section suggests a commitment to customer satisfaction and transparency.

Best Alternatives for Ethical Eye Care Products:

1. Specsavers

   • Key Features: Comprehensive eye examinations, prescription glasses, contact lenses, and hearing services. Large physical presence across the UK.
   • Average Price: Varies widely depending on prescription and product. Contact lenses typically range from £10-£40 per month.
   • Pros: Professional eye care advice, in-person fittings, wide range of brands, good customer service.
   • Cons: May require physical visits, prices can be higher than online-only retailers.

2. Boots Opticians

   • Key Features: Eye tests, prescription glasses, contact lenses, and sunglasses. Integrates with the broader Boots pharmacy network.
   • Average Price: Similar to Specsavers, contact lenses can range from £15-£45 per month.
   • Pros: Trusted brand, convenient locations within Boots stores, professional optometrists.
   • Cons: Potentially higher prices for some products compared to online stores.

3. Vision Express

   • Key Features: Eye tests, glasses, contact lenses, and designer frames. Focus on express service.
   • Average Price: Contact lens subscriptions often start from around £13 per month.
   • Pros: Quick service, modern store environments, good range of brands, strong online booking system for appointments.
   • Cons: Prices can be on the higher end for premium brands.

4. Feel Good Contacts

   • Key Features: Online retailer offering a vast selection of contact lenses, solutions, and eye drops. Price match guarantee.
   • Average Price: Often very competitive, with daily disposables from £10-£30 per box.
   • Pros: Competitive pricing, frequent discounts, fast delivery, wide product range.
   • Cons: Entirely online, so no in-person consultation for fittings.

5. Daysoft

   • Key Features: Specialises in affordable daily disposable contact lenses, manufactured in the UK.
   • Average Price: Very cost-effective, typically around £5-£10 per month.
   • Pros: Extremely budget-friendly, high quality for the price, direct from manufacturer.
   • Cons: Limited to their own brand of daily disposables, less variety than larger retailers.

6. GetLenses.co.uk

   • Key Features: Online platform selling contact lenses and solutions from major brands. Offers subscriptions and one-off purchases.
   • Average Price: Competitive with other online retailers, often offering bulk discounts.
   • Pros: Good selection of popular brands, easy reordering process, reliable delivery.
   • Cons: Lacks physical presence for direct eye care support.

7. Amazon UK – Contact Lenses

   

   • Key Features: A broad marketplace where various sellers offer contact lenses and related products.
   • Average Price: Highly variable depending on the seller and brand.
   • Pros: Massive selection, often competitive prices, quick delivery for Prime members.
   • Cons: Quality control can vary between third-party sellers, requires careful checking of seller reputation, no professional eye care advice.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Lensway.co.uk Review & First Look

Based on the provided homepage text, Lensway.co.uk, which operates under the domain VisionDirect.co.uk, presents itself as a robust online platform for contact lenses and eye care. The initial impression is one of professionalism and comprehensive service, designed to cater to a broad audience seeking vision correction solutions. The site navigation is intuitive, categorising products by brand, wear type, and lens type, making it easy for a user to find what they need.

Comprehensive Product Categorisation

The website clearly organises its offerings, which is a significant plus for user experience. This structural clarity allows for efficient browsing and purchasing.

• Brands: A vast array of recognised brands like Acuvue, Air Optix, Biofinity, Clariti, Dailies, and many others. This indicates a commitment to offering trusted and popular products.
• Shop by Wear: Users can filter based on how often they change their lenses, including daily, two-weekly, monthly, and extended wear contact lenses. This caters to different lifestyle needs and prescriptions.
• Shop by Type: Specific lens types such as Toric (for astigmatism), Coloured Contact Lenses, Multifocal Contact Lenses, and Silicone Hydrogel Lenses are clearly listed, demonstrating a deep understanding of diverse optical requirements.

Emphasis on Eye Care and Solutions

Beyond just contact lenses, VisionDirect.co.uk dedicates significant sections to general eye health and maintenance products.

• Dry Eye Treatments: A common issue for contact lens wearers, addressing this directly shows a customer-centric approach.
• Eye Drops and Vitamins: These are essential for maintaining eye health and comfort, making the site a one-stop shop for holistic eye care.
• Hygiene & Lid Care, Eye Wash & Sprays: Essential products for preventing infections and maintaining lens hygiene, reinforcing responsible contact lens use.
• Solutions: A dedicated section for multi-purpose cleaners, salines, gas permeable solutions, and hydrogen peroxide solutions underscores the importance of proper lens care. This comprehensive offering indicates a thorough understanding of the requirements for safe contact lens usage.

Lensway.co.uk Features and Offerings

VisionDirect.co.uk is packed with features designed to make the online purchasing experience as seamless and beneficial as possible. From enticing offers to practical support tools, the site aims to provide value beyond just product sales.

Customer-Centric Guarantees and Offers

The website prominently advertises several benefits that build trust and encourage purchases.

• FREE Contact Lenses Trials: This is a significant draw, allowing potential customers to try products like ‘everclear ELITE’ and ‘everclear ADM’ before committing to a purchase. This reduces perceived risk for consumers.
• Price Match Promise: A competitive strategy that assures customers they are getting the best possible price, encouraging them to buy from VisionDirect.co.uk rather than searching elsewhere. This is a strong indicator of confidence in their pricing structure.
• FREE Delivery: For orders over £59, this incentivises larger purchases and provides a clear benefit to the customer.
• 365-Day Guarantee: A remarkable guarantee that offers peace of mind, allowing returns within a full year. This is exceptionally generous and highlights strong customer confidence.
• Next Day Delivery: For urgent needs, this is a crucial service, especially for medical devices like contact lenses.

Robust Help and News Section

The site’s commitment to customer education and support is evident in its detailed ‘Help & News’ section.

• About Vision Direct: Provides transparency about the company itself.
• Blog and Buyers’ Guides: Offers valuable content, such as “Best contact lenses of 2025,” “Contact lenses and make-up,” and “How does stress affect your eyesight?”. This positions the site as an authority in eye care.
• FAQ and Contact Us: Standard yet essential features for addressing common queries and providing direct communication channels.
• Returns & Refunds and Delivery Information: Clear policies on these crucial aspects of online shopping reduce ambiguity and build consumer confidence.
• Eye Care Centre: Features articles on practical topics like “How to read your contact lens prescription” and “How do I care for my contact lenses?”, empowering users with knowledge.

Lensway.co.uk Pros & Cons

Analysing any online platform requires a balanced view, and VisionDirect.co.uk (Lensway.co.uk) has both strengths and potential areas for improvement.

Pros:

• Extensive Product Range: The variety of contact lens brands, types, and eye care solutions is impressive, catering to diverse needs and preferences.
• Clear and User-Friendly Interface: The website’s organisation, with clear categories and intuitive navigation, makes for a smooth shopping experience.
• Strong Customer Guarantees: Features like the 365-day guarantee, price match promise, and free trials significantly enhance customer trust and satisfaction. These are not commonly found across all online retailers.
• Educational Resources: The detailed Eye Care Centre, blog, and buyers’ guides provide valuable information, distinguishing the site from purely transactional platforms.
• Convenient Delivery Options: Free delivery for certain orders and next-day delivery options add considerable value and convenience for UK customers.
• Reputable Brands: Stocking well-known and trusted brands instils confidence in the quality and safety of products.
• Multiple Contact Channels: A clear phone number and contact forms make it easy for customers to get support.

Cons:

• No Direct Physical Presence: As an online-only retailer, it lacks the option for in-person eye examinations, fittings, or immediate consultations with an optometrist. This means users must have a valid, recent prescription from an eye care professional.
• Reliance on External Prescriptions: While convenient for reordering, new users or those needing prescription updates must visit an external optician first, which might be an extra step for some.
• Returns for Opened Products: While there’s a 365-day guarantee, the specifics of returning opened lens boxes or solutions may have limitations. Users should always check the detailed returns policy.
• Potential for Overwhelm: While comprehensive, the sheer volume of options and information might be slightly overwhelming for a new contact lens wearer who is unsure of their exact needs.
• Automated Reorder Dependence: The “Reorder in 3 clicks” feature is great for convenience, but it inherently assumes consistent usage and prescription, potentially leading to issues if a user’s vision changes unexpectedly.

Lensway.co.uk Alternatives

When it comes to something as crucial as eye health, having reliable alternatives is always a good strategy. Here are some of the top ethical alternatives to Lensway.co.uk (VisionDirect.co.uk), ranging from traditional high-street opticians to other online specialists, all considered permissible and beneficial in Islam.

1. Specsavers

   • Key Features: Offers a complete eye care service including eye tests, prescription glasses, contact lenses, and hearing services. They have a vast network of physical stores across the UK, allowing for in-person consultations, fittings, and immediate support. Their contact lens direct debit schemes often include aftercare.
   • Pros: Professional optometrists, comprehensive in-person service, wide range of contact lens brands and own-brand options, convenient store locations, and often include free aftercare appointments with contact lens purchases.
   • Cons: Prices can be slightly higher than online-only retailers, and booking appointments might be necessary.

2. Boots Opticians Bridgewaterblinds.co.uk Review

   • Key Features: Part of the trusted Boots retail chain, Boots Opticians provides eye examinations, a wide selection of contact lenses and solutions, prescription glasses, and sunglasses. Their integration with Boots pharmacies means easy access to other health products.
   • Pros: Highly reputable brand, convenient locations within Boots stores, experienced optometrists, reliable customer service, and access to a broad range of eye care products.
   • Cons: Similar to Specsavers, in-person service might incur higher costs compared to online-only models.

3. Vision Express

   • Key Features: Specialises in quick and efficient eye care, offering eye tests, a vast selection of contact lenses, and prescription eyewear. They focus on providing a fast service without compromising on quality.
   • Pros: Strong emphasis on speed and convenience, good range of popular contact lens brands, professional in-store support, and easy online booking for eye tests.
   • Cons: Can be perceived as a premium service, with prices sometimes reflecting that.

4. Feel Good Contacts

   • Key Features: A leading online-only retailer for contact lenses and solutions. They boast a vast inventory, competitive pricing, and a strong emphasis on quick delivery. They also offer a price match guarantee.
   • Pros: Highly competitive prices, frequent discounts and promotions, extensive range of major contact lens brands, reliable and often fast delivery services.
   • Cons: Lacks the personal touch and professional consultation available at brick-and-mortar opticians. Requires an existing, valid prescription.

5. Daysoft

   • Key Features: A UK-based manufacturer and direct-to-consumer seller of daily disposable contact lenses. They pride themselves on affordability and quality, producing their own lenses.
   • Pros: Exceptionally cost-effective for daily disposables, direct purchase from the manufacturer ensures competitive pricing, and focuses on simple, straightforward lens options.
   • Cons: Limited to their own brand and type of daily disposable lenses, so not suitable for those requiring specific brands or other lens types.

6. GetLenses.co.uk

   • Key Features: Another prominent online retailer for contact lenses and eye care products, offering a wide selection from leading manufacturers. They provide subscription services for convenient reordering.
   • Pros: Good range of contact lens brands, user-friendly website, often offers subscription discounts, and reliable delivery across the UK.
   • Cons: An online-only model means no in-person professional support or eye tests.

7. Amazon UK – Eye Care

   

   • Key Features: While not a specialist optician, Amazon UK offers a broad marketplace where various third-party sellers and some official distributors sell contact lens solutions, eye drops, and even some non-prescription eyewear.
   • Pros: Huge selection of ancillary eye care products (solutions, drops), competitive pricing from various sellers, and fast shipping options for Prime members.
   • Cons: Not suitable for purchasing prescription contact lenses directly due to the need for prescription verification; reliance on third-party sellers can mean variable quality or authenticity for some products; no professional eye care advice or consultation. This is primarily useful for supplementary eye care items.

How to Cancel Lensway.co.uk Subscription

While the provided text doesn’t explicitly detail a “subscription” service in the same way some modern contact lens providers operate (like a recurring monthly box), it does mention “Reorder in 3 clicks,” which implies a simplified repeat purchase process. If this implies an auto-renewal system, or if they introduce one, here’s how one would typically cancel or manage it based on standard e-commerce practices and the information available on their site about customer service.

Understanding the “Reorder in 3 Clicks” Mechanism

The “Reorder in 3 clicks” feature likely refers to an account history function where previous orders can be quickly duplicated. This is different from a typical auto-renewing subscription model found with services like Hubble or Specsavers’ contact lens schemes.

• No Automatic Charges (Likely): Based on the available text, it’s improbable that Lensway.co.uk/VisionDirect.co.uk automatically charges your card monthly or bi-monthly without explicit consent for a subscription service. The reorder feature is for manual re-initiation.
• Manual Control: This means you maintain full control over when and if you reorder your lenses. There’s no “subscription” to cancel in the traditional sense.

Steps to “Cancel” or Stop Reordering

If you wish to cease future purchases or believe you’ve somehow opted into a recurring service, here’s the best course of action:

1. Log In to Your Account: Access your personal account on VisionDirect.co.uk. This is usually where all your order history and preferences are stored.
2. Review Order History: Check your past orders. If there’s an option for “upcoming orders” or “subscriptions,” review it carefully.
3. Manage Saved Payment Methods: If you have saved payment details, you might want to remove them to prevent accidental “3-click” reorders, even if they are manually initiated.
4. Contact Customer Service Directly: This is the most reliable method for any ambiguity.
   • Phone: Use the contact number provided on the website: 02077685000. Direct communication is often the quickest way to resolve subscription or reordering concerns.
   • Contact Form/Email: The website also provides a “Contact us” section, likely with a form or email address for written inquiries. Clearly state your intention to discontinue any potential recurring orders or to remove your details from reorder prompts.
5. Check Terms & Conditions: Always review the “Terms & Conditions” and “Returns & Refunds” policies for explicit details on cancellation procedures, especially concerning any trial offers that might convert into ongoing commitments.

Key Takeaway: It seems Lensway.co.uk/VisionDirect.co.uk operates more on an on-demand basis with convenient reordering rather than a strict subscription model. Therefore, “cancelling” likely means simply not placing another order. However, direct communication with their support team is always recommended for absolute clarity. Wardrobemagic.co.uk Review

Lensway.co.uk Pricing

VisionDirect.co.uk, operating as Lensway.co.uk, offers a wide range of contact lenses and eye care products, and its pricing structure reflects the variety of brands and lens types available. While the provided text doesn’t list a comprehensive price catalog, it does offer examples of specific product prices, giving us a good indication of their competitiveness.

Example Pricing Insights:

From the homepage text, we can glean some indicative prices for popular products:

• 1-Day ACUVUE® Moist 30-pack: £17.49
• everclear ELITE 30-pack: £13.99
• ACUVUE® OASYS 1-Day with HydraLuxe™ Technology 30-pack: £22.99
• DAILIES® AquaComfort Plus® 30-pack: £16.49
• everclear ADM 30-pack: £10.99
• PRECISION1® 30-pack: £22.99
• DAILIES TOTAL1® 30-pack: £23.49
• 1-Day ACUVUE® Moist for Astigmatism 30-pack: £22.49
• ACUVUE® OASYS 6-pack: £21.99
• Biofinity Toric 3-pack: £17.49
• Biofinity 3-pack: £12.99
• ACUVUE® OASYS 1-Day for Astigmatism 30-pack: £25.99
• Total 30® 3-pack: £20.99
• Clariti® 1 Day 30-pack: £18.99
• FOCUS® DAILIES® All Day Comfort 30-pack: £17.49
• 1-Day ACUVUE® Moist Multifocal 30-pack: £24.99
• Soflens Daily Disposable 30-pack: £12.49
• AIR OPTIX® Plus HydraGlyde® 3-pack: £14.99

Pricing Strategy and Value Propositions:

• Competitive Positioning: The prices listed appear to be competitive within the online contact lens market. Online retailers generally aim to offer lower prices than high-street opticians due to lower overheads.
• “Best for Comfort” & “Best for Value” Tags: The website strategically highlights certain products with these tags, indicating an attempt to guide customer choices based on perceived value propositions. For instance, ‘everclear ELITE’ is tagged “Best for comfort” at £13.99, while ‘everclear ADM’ is “Best for value” at £10.99.
• Offers and Trials Impact: The presence of free trials for their ‘everclear ELITE’ and ‘everclear ADM’ lenses, alongside a “Price Match Promise,” strongly suggests they are committed to offering perceived best value.
• Free Delivery Threshold: The “Free delivery for orders £59 and up” encourages customers to purchase multiple boxes at once, effectively increasing the average order value and potentially saving the customer on shipping costs in the long run.

Factors Influencing Pricing:

• Brand: Premium brands like Acuvue and Dailies generally command higher prices than their own-brand equivalents (e.g., everclear).
• Lens Type: Specialised lenses for astigmatism (Toric) or multifocal needs are typically more expensive than standard spherical lenses.
• Wear Schedule: Daily disposable lenses often have a higher per-lens cost but eliminate the need for cleaning solutions, while monthly lenses have a lower per-lens cost but require solutions.
• Pack Size: Prices are usually per pack (e.g., 30 lenses for dailies, 3 or 6 lenses for monthlies), and bulk purchases often lead to overall savings.

Overall, VisionDirect.co.uk appears to offer a transparent and competitive pricing model, aiming to provide good value through a combination of product variety, promotional offers, and customer-friendly policies.

Lensway.co.uk vs. Competitors

Comparing Lensway.co.uk (VisionDirect.co.uk) against its competitors reveals its strengths and weaknesses within the UK eye care market. The landscape is diverse, ranging from traditional high-street opticians to other online-only retailers, each with distinct business models and value propositions.

VisionDirect.co.uk (Lensway.co.uk) Strengths:

• Online Convenience: Its primary strength lies in offering a vast range of contact lenses and solutions directly to the consumer’s door, bypassing the need for physical store visits for repeat purchases. This is a significant advantage in today’s digital age.
• Competitive Pricing: As an online retailer, VisionDirect.co.uk can often undercut the prices of traditional brick-and-mortar stores due to lower overheads. Their “Price Match Promise” reinforces this commitment to competitive pricing.
• Generous Guarantees: The 365-day guarantee and free lens trials are standout features that build customer confidence and reduce purchasing risk.
• Extensive Product Catalogue: Few competitors offer such a broad selection of brands and lens types in one place, from daily disposables to multifocal and toric lenses, along with a comprehensive range of eye care solutions.
• Educational Content: The detailed blog and Eye Care Centre provide valuable resources, setting it apart from purely transactional sites and positioning it as a knowledgeable authority.

Comparison with Key Competitors:

vs. High-Street Opticians (e.g., Specsavers, Boots Opticians, Vision Express):

• Pros for High-Street:

  • In-Person Eye Tests & Fittings: This is the critical advantage. Opticians provide professional eye examinations, precise measurements, and personalized lens fittings, which are essential for new contact lens wearers or those with changing prescriptions.
  • Immediate Consultation: Direct access to optometrists for advice, troubleshooting, and emergency care.
  • Aftercare: Many high-street packages include routine aftercare appointments.

• Cons for High-Street:

  • Higher Prices: Generally, products cost more due to significant overheads.
  • Less Convenience: Requires physical visits, appointments, and may involve waiting times.
  • Limited Stock on Hand: May not always have the exact lens type or brand immediately available, requiring special orders.

• VisionDirect.co.uk’s Advantage: Lower prices for existing prescriptions, unparalleled convenience for reordering, and a broader online selection.

vs. Other Online Retailers (e.g., Feel Good Contacts, GetLenses.co.uk):

• Similarities: All offer convenience, competitive pricing, and a wide range of products without the need for physical store visits.
• VisionDirect.co.uk’s Differentiators:
  • 365-Day Guarantee: This is a more extended guarantee than many online competitors offer, which typically stick to 30 or 60 days.
  • Free Trials: Not all online retailers offer free product trials, making VisionDirect.co.uk’s ‘everclear’ trials a significant bonus.
  • Content Depth: The extensive educational content on VisionDirect.co.uk is arguably more comprehensive than on some competitor sites, making it a valuable resource.
• Competitors’ Edge: Some competitors might occasionally have slightly lower prices on specific promotions, or a different loyalty program that appeals to certain customers. For example, Feel Good Contacts is known for frequent voucher codes.

vs. Direct-to-Consumer Brands (e.g., Daysoft):

• Daysoft’s Model: Focuses on extreme affordability by selling their own manufactured daily disposable lenses directly.
• VisionDirect.co.uk’s Advantage: Offers a vast choice of brands, including Daysoft’s competitors and other lens types (monthlies, toric, multifocal), giving consumers more flexibility and options beyond just daily disposables.
• Daysoft’s Advantage: Unbeatable price point for simple daily disposables.

In summary, VisionDirect.co.uk holds a strong position in the online contact lens market due to its combination of extensive product range, competitive pricing, robust customer guarantees, and valuable educational content. While it cannot replace the in-person services of high-street opticians, it excels in convenience and value for those who already have a valid prescription and know what they need.

FAQ

What is Lensway.co.uk?

Lensway.co.uk is an online retailer for contact lenses and eye care products, which currently redirects to VisionDirect.co.uk. It offers a wide variety of contact lenses, solutions, and related eye health items.

Is Lensway.co.uk (VisionDirect.co.uk) legitimate?

Yes, based on the comprehensive information available on its website, including contact details, extensive product range, clear policies, and guarantees, VisionDirect.co.uk appears to be a legitimate and reputable online retailer. Mumdays.co.uk Review

What types of contact lenses can I buy on VisionDirect.co.uk?

You can buy various types of contact lenses, including daily disposables, two-weekly, monthly, and extended wear lenses. They also offer specialised lenses such as toric (for astigmatism), multifocal, and coloured contact lenses.

What brands of contact lenses does VisionDirect.co.uk stock?

VisionDirect.co.uk stocks numerous well-known brands, including Acuvue, Air Optix, Biofinity, Clariti, Dailies, everclear, Freshlook, Precision, Proclear, SofLens, and Total.

Does VisionDirect.co.uk offer free trials for contact lenses?

Yes, VisionDirect.co.uk offers free trials for their ‘everclear ELITE’ and ‘everclear ADM’ contact lenses, allowing customers to try them before committing to a purchase.

Does VisionDirect.co.uk have a price match guarantee?

Yes, VisionDirect.co.uk explicitly states that it offers a Price Match Promise, aiming to ensure customers get the best possible deal.

What are the delivery options for VisionDirect.co.uk in the UK?

VisionDirect.co.uk offers free delivery for orders £59 and up, and also provides next-day delivery options for urgent needs.

What is the return policy for VisionDirect.co.uk?

VisionDirect.co.uk offers a 365-day guarantee, allowing customers to return products within a full year. Specific conditions for opened products should be reviewed on their ‘Returns & Refunds’ page.

Can I get prescription glasses from VisionDirect.co.uk?

Based on the provided homepage text, VisionDirect.co.uk primarily focuses on contact lenses and eye care solutions. It does not appear to offer prescription glasses.

Do I need a prescription to buy contact lenses from VisionDirect.co.uk?

Yes, like all legitimate contact lens retailers, you will need a valid, up-to-date prescription from a qualified eye care professional to purchase contact lenses from VisionDirect.co.uk.

Does VisionDirect.co.uk provide eye tests or consultations?

No, as an online-only retailer, VisionDirect.co.uk does not provide in-person eye tests or consultations. You need to obtain your prescription from a local optician.

What eye care products does VisionDirect.co.uk sell besides contact lenses?

They sell a range of eye care products, including dry eye treatments, various eye drops, eye vitamins, hygiene and lid care products, and eye wash and sprays. Polysigns.co.uk Review

How do I contact VisionDirect.co.uk customer service?

You can contact VisionDirect.co.uk customer service via phone at 02077685000, or through their ‘Contact us’ section which likely includes an online form or email.

Are coloured contact lenses available on VisionDirect.co.uk?

Yes, coloured contact lenses are listed under their ‘Shop by Type’ category, indicating they are available for purchase.

Does VisionDirect.co.uk offer solutions for gas permeable lenses?

Yes, the website lists ‘Gas Permeable’ solutions under its ‘Solutions’ category, confirming their availability.

Is there a blog or eye care information on VisionDirect.co.uk?

Yes, VisionDirect.co.uk has a comprehensive ‘Blog’ and an ‘Eye Care Centre’ that provides articles, buyers’ guides, and information on eye health and contact lens care.

How does the “Reorder in 3 clicks” feature work?

The “Reorder in 3 clicks” feature allows customers to quickly re-purchase previous orders from their account history, streamlining the reordering process for regular users. It’s typically a manual reorder, not an automatic subscription.

Does VisionDirect.co.uk ship internationally?

While the site is VisionDirect.co.uk, the footer indicates presence in Belgium, France, Ireland, Italy, Netherlands, and Spain, suggesting they operate in these countries or ship to them. For specific international shipping to other locations, you would need to check their delivery information or contact customer service.

Can I cancel a “subscription” with Lensway.co.uk/VisionDirect.co.uk?

Based on the provided text, VisionDirect.co.uk likely doesn’t operate a traditional auto-renewing subscription model. “Cancelling” would generally mean simply not placing another order. For any recurring arrangements, contacting customer service directly is the best course of action.

What are some ethical alternatives to VisionDirect.co.uk for eye care?

Ethical alternatives include reputable high-street opticians like Specsavers, Boots Opticians, and Vision Express, as well as other online retailers like Feel Good Contacts and GetLenses.co.uk. For specific daily disposables, Daysoft is also an option.

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