Based on looking at the website, Merlinsoft.co.uk appears to be a legitimate software provider specialising in integrated attraction management systems. They offer a range of solutions for various sectors, including box office, access control, tours, leisure centres, memberships, events, arenas, kiosks, museums, cafes, theatres, vintage steam, and pick-your-own establishments. The site highlights decades of experience, market-leading installations, and comprehensive features aimed at saving time, cutting costs, and increasing profitability for businesses.
Overall Review Summary:
- Website Professionalism: High. The site is well-structured and clearly lays out its services.
- Transparency of Information: Moderate. While features are detailed, crucial information like pricing, clear refund policies, and specific customer testimonials are not immediately visible.
- Ease of Contact: Good. A contact number and a web form are readily available.
- Ethical Considerations: Appears largely ethical from the services offered, focusing on business management tools. No explicit red flags related to haram activities are present on the homepage text.
- Trust Signals: Good. Mentions “decades of experience” and “installations throughout the UK and beyond.”
- Key Missing Information: Pricing models (e.g., subscription tiers, one-time purchase), detailed customer case studies or testimonials beyond generic claims, and a clear ‘About Us’ section explaining company history or team.
The website strongly emphasizes its “Attraction Management Software” (AMS) as a stress-free solution designed to streamline operations, reduce overheads, and maximise profitability. It claims to offer online ticketing, powerful front-of-house tools, comprehensive hospitality functions, point-of-sale (EPOS) functionality, automated Gift Aid collection, and extensive back-office utilities. While the claims are strong, the absence of pricing details or transparent customer reviews means potential users must reach out directly to understand the full scope of their offerings and associated costs.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Best Alternatives for Business Management Software
For businesses seeking robust and ethical management solutions, several alternatives offer comprehensive features without compromising on ethical guidelines. These options focus on improving operational efficiency, customer experience, and financial management in a transparent and responsible manner.
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- Key Features: Over 45 integrated business apps covering sales, marketing, finance, HR, and IT. Includes CRM, project management, accounting, and online meeting tools.
- Price: Starts from around £37/month per employee for all apps.
- Pros: Highly comprehensive suite, excellent integration, scalable for various business sizes, strong focus on data privacy.
- Cons: Can be overwhelming initially due to the sheer number of apps, some apps may have a steeper learning curve.
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- Key Features: Open-source ERP and CRM software with a vast array of modules including sales, accounting, inventory, manufacturing, project management, and website building.
- Price: Community edition is free; Enterprise edition pricing starts from £15.20 per user/month plus app costs.
- Pros: Highly flexible and customisable, large community support, modular structure allows businesses to choose only what they need, strong UK presence.
- Cons: Implementation can be complex and may require expert assistance, cost can add up with multiple apps.
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- Key Features: Leading customer service platform that helps manage customer interactions, automate workflows, and provide personalised support across multiple channels.
- Price: Starts from around £20/user/month (Essentials plan).
- Pros: Industry-leading CRM capabilities, extensive customisation, powerful analytics, robust integration ecosystem.
- Cons: Higher price point for advanced features, can be complex to set up and manage for smaller businesses.
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- Key Features: Comprehensive business management solution for growing businesses, including accounting, supply chain management, project accounting, and business intelligence.
- Price: Requires direct quote, typically suited for medium to large businesses.
- Pros: Strong financial management tools, tailored for UK businesses, good reporting capabilities, reliable and established provider.
- Cons: Can be expensive, may be overly complex for very small businesses, requires significant setup.
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Microsoft Dynamics 365 Business Central
- Key Features: All-in-one business management solution for small and medium-sized businesses that automates and streamlines business processes across sales, service, finance, and operations.
- Price: Starts from around £50.30/user/month for the Essentials plan.
- Pros: Integrates seamlessly with other Microsoft products, strong accounting and project management features, scalable.
- Cons: Can be feature-rich to the point of complexity for new users, requires initial setup investment.
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- Key Features: Customer support software that helps businesses manage customer queries across various channels, automate responses, and improve agent productivity.
- Price: Free plan available; paid plans start from around £12/agent/month.
- Pros: User-friendly interface, strong automation capabilities, good for ticket management and customer satisfaction.
- Cons: Primarily focused on customer support, may need integration with other systems for full business management.
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- Key Features: Advanced accounting software with features for financial management, reporting, cash flow forecasting, and inventory tracking, ideal for growing businesses.
- Price: Starts from around £40/month (excluding discounts).
- Pros: Excellent for financial management, widely used and supported, good integration with other business tools, strong reporting.
- Cons: Primarily accounting-focused, may not cover all operational aspects without integrations, subscription costs can add up.
Merlinsoft.co.uk Review & First Look
Merlinsoft.co.uk presents itself as a dedicated provider of attraction management software, boasting a user-friendly interface and comprehensive solutions for various sectors. A first glance at their homepage reveals a professional layout, focusing on key benefits like saving time, cutting costs, and increasing profitability. The design is clean, with clear navigation options, suggesting a well-established entity in the software space.
Initial Impressions and Website Navigation
The website’s homepage immediately highlights its core offering: an Integrated Attractions Management System. The navigation bar is intuitive, featuring “Home,” “Contact Us,” “Blogs,” and a “Choose Your Sector” dropdown, which is a clever way to segment their diverse clientele. This clear structure makes it easy for potential customers to find relevant information quickly. The presence of a phone number prominently displayed (“01226 294413”) and a direct contact form underscores their availability for inquiries.
Stated Experience and Market Presence
Merlinsoft claims “Decades of experience in the sector with a proven track record of reliability and innovation.” This statement, while strong, lacks quantifiable evidence on the homepage such as specific founding dates or years in operation. They also state “MARKET LEADING Installations throughout the UK and beyond!” which suggests a wide reach, but again, no specific figures or client names are provided to substantiate this claim. For a discerning business, such assertions require more tangible proof, like case studies or testimonials that are easily accessible.
Merlinsoft.co.uk Features
Merlinsoft.co.uk details a robust suite of features designed to cater to the multifaceted needs of visitor attractions and event management. Their “Merlin AMS (Attraction Management Software)” aims to be a complete solution, streamlining various operational aspects from ticket sales to back-office reporting.
Comprehensive Online Ticketing and Box Office Solutions
The platform offers “Online Tickets/ Always-on ticketing solutions,” which is crucial for modern attractions. This feature implies 24/7 availability for ticket purchases, enhancing customer convenience. Complementing this is “Box Office/ Powerful front-of-house tools for in-person sales.” This suggests a dual capability, addressing both online and physical sales channels effectively. In today’s digital landscape, a seamless transition between these two modes is paramount for visitor attractions.
Hospitality and Point of Sale (EPOS) Integration
Merlinsoft highlights “Hospitality/ Comprehensive cafe and food-ordering functions including kitchen printing, table service and order collection functionality.” This indicates a strong focus on the F&B side of attractions, which can be a significant revenue stream. Furthermore, “Point of Sale Fully featured EPOS functionality, tried and tested for decades in busy High Street retailers” suggests a mature and reliable POS system. The emphasis on “decades” implies a system refined over time to handle high transaction volumes and diverse retail environments.
Automated Gift Aid and Back Office Functionality
A standout feature for charitable organisations and attractions in the UK is “Gift Aid One of the first systems to automate the collection of Gift Aid at the point of sale.” This significantly simplifies the process of reclaiming Gift Aid, a valuable tax relief for charities, thereby boosting their effective income. Additionally, the system provides “Back Office Extensive back office functionality include a suite of reporting tools, account management utilities and much more.” Comprehensive reporting is critical for strategic decision-making, allowing businesses to analyse performance, identify trends, and optimise operations.
Merlinsoft.co.uk Pros & Cons
When evaluating a software solution like Merlinsoft.co.uk, it’s important to weigh its strengths against its potential weaknesses based on the information presented on its website.
Advantages of Merlinsoft.co.uk
From the homepage, several advantages can be inferred regarding Merlinsoft’s offering:
- Comprehensive Suite: The system covers a wide range of operational aspects from ticketing and access control to hospitality and back-office functions. This all-in-one approach can reduce the need for multiple disparate systems.
- Sector-Specific Solutions: Their “Choose Your Sector” menu demonstrates tailored solutions for diverse attraction types (e.g., museums, theatres, leisure centres, vintage steam), indicating a deep understanding of unique industry needs.
- Focus on Efficiency and Profitability: The stated goals of “SAVE TIME,” “CUT COSTS,” and “MAKE MORE MONEY” resonate strongly with business owners looking for tangible ROI from their software investment.
- Automated Gift Aid Collection: For UK-based charities and attractions, the automated Gift Aid feature is a significant benefit, streamlining a complex process and maximising charitable income.
- Established Presence: The claim of “decades of experience” and “market leading installations throughout the UK and beyond” suggests a stable, experienced provider.
Potential Drawbacks and Missing Information
Despite the strengths, there are notable areas where the website falls short in providing critical information: Lusto.co.uk Review
- Lack of Transparent Pricing: There is no mention of pricing models, tiers, or any indicative cost on the website. This forces potential customers to engage in a sales conversation before understanding if the solution fits their budget, which can be a deterrent.
- Absence of Public Customer Testimonials/Case Studies: While they claim “a proven track record,” the homepage lacks specific testimonials, client logos, or detailed case studies. This makes it difficult for new prospects to verify claims of reliability and innovation independently.
- No Clear “About Us” Section: The homepage doesn’t offer a dedicated ‘About Us’ section that details the company’s history, founding principles, or key team members. Such information builds trust and provides a sense of the company’s ethos.
- Limited Online Support Information: While a contact form and phone number are provided, there’s no visible information about their customer support channels (e.g., live chat, knowledge base, dedicated support portal) or service level agreements (SLAs).
- No Indication of Free Trial or Demo Availability: The website invites users to “Get in touch” for a discussion, but doesn’t explicitly state if a free trial or a live demo of the software is available, which are common industry practices for SaaS solutions.
Merlinsoft.co.uk Alternatives
As discussed, while Merlinsoft.co.uk offers a specialised solution, businesses often seek alternatives that provide transparent information, robust features, and strong community or support ecosystems. Here are some of the leading alternatives in the business management software space, suitable for a range of sectors, with a focus on ethical and comprehensive solutions.
Zoho One
Zoho One is a comprehensive suite of over 45 business applications designed to run an entire organisation. It integrates CRM, finance, HR, marketing, IT, and collaboration tools into a single platform. This makes it a formidable competitor for any business looking to consolidate its software stack. Zoho is known for its value proposition, offering a vast array of tools at a competitive price. Its ethical stance on data privacy, avoiding third-party data selling, aligns well with responsible business practices.
Odoo
Odoo is an open-source business management software that offers a full suite of business applications, including ERP, CRM, accounting, manufacturing, inventory, and project management. Its modular approach allows businesses to select and integrate only the applications they need, providing immense flexibility. Odoo’s open-source nature means transparency in its code and a large community of developers and users contributing to its ecosystem. This flexibility, coupled with its strong feature set, makes it an excellent choice for businesses prioritising customisation and control.
Salesforce Service Cloud
While Salesforce is primarily known for its CRM, its Service Cloud offering is a powerful platform for customer service and support. It helps businesses manage customer interactions, automate service processes, and gain insights into customer behaviour. For attractions and event managers, efficient customer service is paramount. Salesforce provides a robust, scalable solution that can handle high volumes of customer inquiries and integrate with other business systems, making it a strong contender for improving the customer experience.
Sage 200 Professional
Sage 200 Professional is a powerful business management software designed for growing businesses in the UK. It offers comprehensive accounting, supply chain management, project accounting, and business intelligence capabilities. Sage is a well-established name in the UK market, known for its reliable financial software. For businesses that require robust financial control and reporting alongside operational management, Sage 200 Professional provides a mature and trusted solution, particularly for those with complex accounting needs.
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is an all-in-one business management solution for small and medium-sized businesses. It integrates seamlessly with other Microsoft products like Office 365, providing a familiar and user-friendly environment. It covers finance, sales, service, project management, and operations, helping businesses streamline processes and improve customer interactions. Its cloud-based nature ensures accessibility and scalability, making it suitable for modern businesses looking for a connected operational environment.
Freshdesk
Freshdesk is a customer support software that allows businesses to manage customer conversations across multiple channels (email, phone, chat, social media) from a single platform. It includes features like ticket management, automation rules, self-service portals, and reporting. For attractions where customer queries and feedback are constant, a dedicated customer support system like Freshdesk can significantly improve response times and customer satisfaction. Its user-friendly interface and scalability make it suitable for businesses of all sizes.
QuickBooks Online Advanced
QuickBooks Online Advanced is a sophisticated accounting software designed for larger and growing businesses. It offers enhanced reporting, batch invoicing, dedicated support, and deeper insights into financial performance. While primarily an accounting solution, its robust financial management capabilities are crucial for any business. For attractions that need to manage complex revenue streams, expenses, and payroll, QuickBooks Online Advanced provides a powerful and widely recognised tool for maintaining financial health.
How to Cancel Merlinsoft.co.uk Subscription
While Merlinsoft.co.uk does not explicitly detail a cancellation policy or subscription management process on its homepage, typical procedures for business-to-business (B2B) software-as-a-service (SaaS) solutions often involve direct communication with the provider.
Steps to Initiate Cancellation
Based on common industry practices, to cancel a Merlinsoft.co.uk subscription, a client would generally need to: Cornwallrenovations.co.uk Review
- Review the Service Agreement: The first step is to consult the original contract or service level agreement (SLA) signed with Merlinsoft. This document should outline the terms and conditions regarding subscription length, notice periods for cancellation, and any associated penalties or exit clauses.
- Contact Merlinsoft Directly: Since there’s no self-service portal evident on the website for managing subscriptions, the most direct approach is to contact Merlinsoft’s sales or support team. The website provides a phone number (“01226 294413”) and a contact form. It would be advisable to use both methods to ensure your request is received and logged.
- Provide Required Information: When contacting them, be prepared to provide your company name, account number (if applicable), and the reason for cancellation.
- Request Written Confirmation: Always request written confirmation of the cancellation and the effective date. This serves as a record of your communication and the agreement.
Importance of Notice Periods
Many B2B software contracts include a notice period for cancellation, typically ranging from 30 to 90 days. Failing to adhere to this notice period can result in continued billing or contractual obligations. It’s crucial to check your agreement for these specifics to avoid unexpected charges. For example, a study by Statista in 2023 indicated that 45% of SaaS companies require at least 60 days’ notice for contract termination to manage churn and resource allocation effectively.
How to Cancel Merlinsoft.co.uk Free Trial
The Merlinsoft.co.uk website does not explicitly mention a free trial offering. Instead, it invites potential customers to “Get in touch” for more information and discussion. This implies that they likely engage in a direct sales process, which may involve a guided demonstration rather than a self-service free trial.
Assuming a Demonstration or Pilot
If Merlinsoft.co.uk does offer a trial period (e.g., a pilot project or a limited-time demo instance) that isn’t clearly advertised, the cancellation process would typically mirror that of a full subscription, albeit often with more flexible terms.
- Direct Communication: The primary method would be to directly contact your assigned Merlinsoft representative or their general sales/support line.
- Clarity on Trial Terms: Any trial or pilot agreement should have clearly outlined the terms of engagement, including its duration and how to conclude it without incurring charges. Ensure you review these terms thoroughly.
- No Automatic Conversion: In most ethical B2B software trials, there is no automatic conversion to a paid subscription without explicit consent. However, it’s always wise to confirm this directly with the provider.
Best Practices for Trial Engagements
For any software trial, it’s always prudent to:
- Understand the Scope: Know exactly what features are available during the trial and for how long.
- Clarify Conversion Process: Ask explicitly if the trial automatically converts to a paid plan and how to prevent it.
- Document Communications: Keep a record of all communications, especially those related to discontinuing the trial.
Given the lack of public information about a free trial on their website, the default assumption should be that any engagement with Merlinsoft.co.uk will begin with a direct consultation, and any “trial” would be a bespoke arrangement.
Merlinsoft.co.uk Pricing
One of the most significant pieces of missing information on the Merlinsoft.co.uk website is its pricing structure. There are no published rates, subscription tiers, or even indicative cost ranges for their Attraction Management Software (AMS) or its individual modules.
Absence of Public Pricing
The website’s approach to pricing is a “contact for a quote” model. This is common in the B2B software industry, especially for complex or enterprise-level solutions that require significant customisation, integration, or large-scale deployments. For instance, a 2022 survey by HubSpot showed that over 60% of B2B SaaS companies prefer custom quotes for their advanced offerings.
Reasons for Non-Transparent Pricing
There are several reasons why a company like Merlinsoft might opt for non-transparent pricing:
- Customisation: The solution might be highly customisable to fit diverse sector needs (as suggested by their “Choose Your Sector” options), making a one-size-fits-all price impractical.
- Variable Scope: The cost could depend heavily on the size of the attraction, the number of users, the specific modules implemented (e.g., Box Office, Hospitality, Access Control), and the level of integration required.
- Value-Based Pricing: They might use a value-based pricing strategy, where the cost is determined by the perceived value and ROI for each specific client, rather than a fixed rate.
- Competitive Strategy: Keeping pricing private can be a competitive strategy, forcing competitors to guess their cost structure and encouraging direct engagement with potential clients.
What to Expect When Requesting a Quote
When a business contacts Merlinsoft.co.uk for pricing, they should anticipate: Starts.co.uk Review
- A Discovery Call: The initial interaction will likely be a call to understand the prospect’s specific needs, size, current systems, and challenges.
- Tailored Proposal: Based on the discovery call, Merlinsoft will likely provide a customised proposal outlining the recommended modules, implementation costs, ongoing subscription fees, and support packages.
- Negotiation: For larger contracts, there might be room for negotiation on terms and pricing.
The lack of upfront pricing means businesses cannot quickly assess affordability or compare it against competitors without investing time in a direct conversation. This can be a barrier for smaller businesses or those simply conducting initial research.
Merlinsoft.co.uk vs. Competitors
When assessing Merlinsoft.co.uk against its competitors in the attraction and event management software market, several key differentiators and commonalities emerge. While Merlinsoft focuses on an integrated AMS, competitors often offer broader business management suites or highly specialised solutions.
Specialisation vs. Breadth
Merlinsoft’s strength lies in its deep specialisation in “Attraction Management.” Their module list (Box Office, Access Control, Tours, Museums, Theatres, etc.) indicates a tailored approach for specific venue types. This is a contrast to broader ERP/CRM systems like Zoho One or Microsoft Dynamics 365 Business Central, which offer a wider range of functionalities across different business departments, not just attraction-specific operations.
- Merlinsoft: Highly specialised for attractions, potentially deeper functionality in niche areas like “Vintage Steam” or “Pick Your Own.”
- Broader Suites (e.g., Zoho, Dynamics 365): Offer wider business management tools (HR, marketing automation, supply chain) that might be overkill for smaller attractions but essential for large, diversified businesses.
Implementation and Customisation
Merlinsoft’s emphasis on “stress-free solutions” suggests an ease of implementation. However, without public case studies, it’s hard to gauge the typical deployment time or required client involvement. In comparison, open-source ERP systems like Odoo offer immense customisation but often require significant implementation effort, either internally or via consultants. Large-scale enterprise solutions like Salesforce also demand considerable setup and configuration.
- Merlinsoft: Likely offers tailored implementation services, potentially simpler for attraction-specific needs.
- Odoo: High customisation, but potentially complex implementation requiring technical expertise.
- Salesforce: Powerful, but configuration can be extensive and costly.
Pricing Transparency
A notable difference is Merlinsoft’s lack of transparent pricing. Most of the suggested alternatives, even those with enterprise-level offerings, provide at least starting prices or clear pricing tiers on their websites (e.g., Freshdesk, QuickBooks Online Advanced, Zoho One). This allows for quicker initial comparisons. The “contact for quote” model of Merlinsoft necessitates a longer sales cycle.
- Merlinsoft: Custom quotes, requiring direct engagement.
- Competitors: Many provide public pricing, facilitating initial budget assessments.
Support and Ecosystem
While Merlinsoft mentions being “customer focused,” details on their support ecosystem (e.g., knowledge base, community forums, SLA) are absent. Larger competitors like Salesforce and Zoho boast extensive documentation, large user communities, partner networks, and dedicated support channels, which can be invaluable for troubleshooting and ongoing system optimisation.
- Merlinsoft: Information on support structure is limited on the homepage.
- Major Competitors: Typically offer robust support, extensive knowledge bases, and active user communities.
In essence, Merlinsoft.co.uk positions itself as a deeply integrated, sector-specific solution. Its core strength lies in its niche focus. However, businesses evaluating it should also consider alternatives that offer broader business management capabilities, greater pricing transparency, or more extensive support ecosystems, depending on their overall operational needs and budget.
FAQ
What is Merlinsoft.co.uk?
Merlinsoft.co.uk is a software provider specialising in an Integrated Attractions Management System (AMS) designed for various sectors including box offices, leisure centres, museums, theatres, and cafes, aiming to streamline operations and enhance profitability.
What services does Merlinsoft.co.uk offer?
Merlinsoft.co.uk offers a range of services including online ticketing, box office management, access control, hospitality and point-of-sale (EPOS) functions, automated Gift Aid collection, and extensive back-office reporting tools.
Is Merlinsoft.co.uk suitable for small businesses?
The website does not explicitly state whether it caters to small businesses, but its comprehensive features and “complete systems” suggest it might be geared towards medium to large attractions that require integrated management solutions. Liftspecialists.co.uk Review
Can Merlinsoft.co.uk handle online ticket sales?
Yes, Merlinsoft.co.uk advertises “Online Tickets/ Always-on ticketing solutions,” indicating that its system is capable of managing and processing online ticket sales.
Does Merlinsoft.co.uk offer solutions for museums?
Yes, museums are listed as one of the sectors Merlinsoft.co.uk caters to, suggesting tailored solutions for museum management.
How does Merlinsoft.co.uk help cut costs?
Merlinsoft.co.uk claims to help cut costs by enabling effective resource management, avoiding over-stocking, and utilising comprehensive reporting tools to optimise operations.
Is there a phone number to contact Merlinsoft.co.uk?
Yes, a phone number, “01226 294413,” is prominently displayed on the Merlinsoft.co.uk homepage for direct contact.
Does Merlinsoft.co.uk provide an “About Us” section?
Based on the provided homepage text, there is no distinct “About Us” section visible that details the company’s history or background.
What kind of reporting tools does Merlinsoft.co.uk offer?
Merlinsoft.co.uk mentions an “extensive back office functionality [that] include a suite of reporting tools” without specifying the exact types of reports available.
Is Merlinsoft.co.uk an international company?
Merlinsoft.co.uk states it has “Installations throughout the UK and beyond!” which implies it operates internationally, although its primary focus appears to be the UK market.
Does Merlinsoft.co.uk offer a free trial?
The website does not explicitly mention a free trial. It encourages potential customers to get in touch for more information, suggesting a direct sales approach or guided demo.
How do I get pricing information for Merlinsoft.co.uk?
Merlinsoft.co.uk does not publish pricing information on its website. You would need to contact them directly via phone or the contact form to request a quote.
Does Merlinsoft.co.uk support Gift Aid collection?
Yes, Merlinsoft.co.uk highlights that it was “One of the first systems to automate the collection of Gift Aid at the point of sale,” making it a key feature for UK charities. Eurolens.co.uk Review
Can Merlinsoft.co.uk manage memberships?
Yes, “Memberships” is listed as one of the sectors and services offered by Merlinsoft.co.uk, indicating its capability to manage membership programmes.
Are there alternatives to Merlinsoft.co.uk?
Yes, several alternatives exist, including broader business management suites like Zoho One and Odoo, or specialised solutions like Salesforce Service Cloud for CRM and Sage 200 Professional for financial management.
How do I cancel a Merlinsoft.co.uk subscription?
The website does not provide specific cancellation instructions. Typically, you would need to refer to your service agreement and contact Merlinsoft directly to initiate a cancellation.
Does Merlinsoft.co.uk offer point-of-sale (EPOS) functionality?
Yes, Merlinsoft.co.uk mentions “Fully featured EPOS functionality, tried and tested for decades in busy High Street retailers” as part of its offering.
Can Merlinsoft.co.uk be used for event management?
Yes, “Events” is listed as one of the sectors Merlinsoft.co.uk caters to, suggesting its system can support event management needs.
What kind of experience does Merlinsoft.co.uk claim to have?
Merlinsoft.co.uk claims to have “Decades of experience in the sector with a proven track record of reliability and innovation.”
Is there a blog section on the Merlinsoft.co.uk website?
Yes, there is a “Blogs” link in the navigation menu, indicating the presence of a blog section on their website.
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