After careful evaluation of metraliving.co.uk, We give it a Trust Score of 2.5 out of 5 stars. This assessment is based on several key factors commonly expected from a reputable and user-friendly online platform, especially one dealing with property rentals. While Metra Living is part of L&Q, a well-established housing association, the current state of their metraliving.co.uk website leaves a significant amount to be desired for prospective tenants and even existing residents. The site clearly states, “Our new website is coming soon,” which immediately signals that the current iteration is provisional and lacks essential features.
Here’s an overall review summary based on the current website:
- Website Design and Functionality: The site is extremely minimalistic, essentially serving as a placeholder. It provides very limited information and offers no robust search or browsing capabilities for available properties. This lack of detail is a significant drawback for anyone looking to rent.
- Information Availability: Beyond a brief welcome message and contact details, there’s a severe shortage of comprehensive information regarding their “quality Private Rental homes,” “well-established neighbourhoods across London,” or even the terms and conditions of their services. This absence creates uncertainty for potential renters.
- User Experience (UX): The user experience is poor due to the sparse content. There’s no intuitive navigation, no property listings with photos or floor plans, and no direct application process. Users are funneled towards external contact methods, which can be inefficient.
- Transparency: While they provide contact information and mention their affiliation with L&Q, the lack of detailed property information, pricing, or transparent processes diminishes overall trust. The “new website coming soon” message, while honest, suggests an unfinished product.
- Contact Options: They offer an email address (
[email protected]
) and a phone number (0345 0340 222
). While these are standard, the reliance on these methods due to a bare-bones website indicates a significant digital gap. The separate “Resident Portal” link suggests existing residents have a dedicated, albeit external, platform. - Security: The “Resident Portal” links to a
securerc.co.uk
subdomain, indicating an outsourced or separate secure environment for resident services. This is a common practice, but it further highlights the limited functionality of the mainmetraliving.co.uk
domain. The WHOIS data confirms the domain is registered with 123-Reg Limited and has a valid SSL certificate, which is standard for online presence. However, the lack of interactive features means there’s little data submission on the main site itself, reducing immediate security concerns related to data input on this specific domain. - Ethical Considerations (from an Islamic Perspective): The core business of private rental homes is permissible in Islam, provided the rental agreements are just, clear, and free from Riba (interest) or any exploitative clauses. As the website doesn’t detail the rental agreements, it’s impossible to fully assess this. However, the service itself, providing homes for rent, aligns with facilitating essential needs. The lack of detailed information on the website, while not inherently unethical, does raise questions about transparency in dealings, which is highly valued in Islamic commercial ethics.
The current metraliving.co.uk domain functions more as an online business card than a fully operational property rental platform. For potential tenants, this means limited ability to browse properties or understand services without direct contact. For Metra Living, it’s a missed opportunity to showcase their offerings digitally. The explicit mention of a “new website coming soon” suggests they are aware of these limitations and are working to address them. Until then, users should be prepared for a manual process of inquiry rather than an immediate online browsing experience. For any significant decision, users would need to conduct further research and direct communication with Metra Living.
Here are some alternatives for property rentals and housing in the UK, focusing on ethical and transparent services, bearing in mind that direct rental platforms are usually not forbidden if they are ethical in their dealings and operations: metraliving.co.uk Trustpilot Reviews Overview
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Rightmove: The UK’s largest online property portal, offering a vast selection of homes for sale and rent from various agents.
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- Key Features: Extensive search filters, property alerts, detailed listings with photos and floor plans, agent contact details.
- Average Price: Free for users to browse; agents pay for listings.
- Pros: Comprehensive, user-friendly, wide range of options, strong market presence.
- Cons: Not a direct landlord, relies on third-party agents.
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Zoopla: Another leading property website in the UK, similar to Rightmove, offering rentals, sales, and property market insights.
- Key Features: Property valuations, local area guides, search by school catchment, detailed listings.
- Average Price: Free for users; agents pay for listings.
- Pros: Good interface, useful market data, comprehensive listings.
- Cons: Similar to Rightmove, dependent on agents for listings.
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OpenRent: A direct landlord-to-tenant platform that cuts out traditional letting agents, often leading to lower fees for tenants and landlords.
- Key Features: Direct communication with landlords, no agency fees, online tenancy agreement creation.
- Average Price: Free for tenants; landlords pay a fixed fee to list.
- Pros: Transparent process, no hidden fees, direct contact.
- Cons: Fewer properties than larger portals, requires more proactive engagement from tenants.
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Gumtree Property: A classifieds website with a large property section, often featuring direct landlord listings, house shares, and rooms to rent.
- Key Features: Wide variety of listings, direct contact with landlords/flatmates, diverse price ranges.
- Average Price: Free to browse and list.
- Pros: Good for finding unique or budget-friendly options, direct dealing.
- Cons: Less structured, higher potential for scams (requiring caution), variable quality of listings.
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SpareRoom: Specialises in flatshares and rooms to rent, ideal for individuals looking for shared accommodation in urban areas. metraliving.co.uk Terms & Conditions Summary
- Key Features: Roommate matching, detailed profiles, “Early Bird” access to new listings.
- Average Price: Free for basic use; premium features available for a fee.
- Pros: Excellent for finding housemates, comprehensive search for shared living.
- Cons: Primarily for shared accommodation, not full properties.
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OntheMarket: A property portal that aims to provide a simpler, less cluttered experience, often listing properties 24 hours or more before other portals.
- Key Features: Emphasis on quality listings, “new and exclusive” properties.
- Average Price: Free for users; agents pay for listings.
- Pros: Potentially early access to listings, cleaner interface.
- Cons: Smaller inventory compared to Rightmove or Zoopla.
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Local Housing Associations/Councils: For social housing or affordable rent options, directly contacting local housing associations or council housing departments can be a viable and ethical route. While not a single website, these entities often have their own portals.
- Key Features: Focus on affordable housing, support for vulnerable individuals, community-oriented.
- Average Price: Varies, often below market rate.
- Pros: Ethical focus, potentially more stable tenancies, community support.
- Cons: Strict eligibility criteria, long waiting lists, limited availability.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Read more about metraliving.co.uk:
Is metraliving.co.uk Legit?
metraliving.co.uk Terms & Conditions Summary
metraliving.co.uk Trustpilot Reviews Overview
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