Based on looking at the website, Nettyscleaning.co.uk appears to be a legitimate local cleaning service operating in Maidenhead, UK. The site provides essential information about their services, contact details, and testimonials, which are all positive indicators. However, a comprehensive review reveals several areas where the website falls short of modern best practices for transparency and professional presentation, leading to a cautious recommendation. While the core service seems straightforward, the website itself lacks some crucial elements that instil full confidence in a digital age.
Here’s an overall review summary:
- Website Professionalism: Adequate for a local service, but lacks advanced features.
- Transparency: Good on basic contact info and service descriptions, but misses detailed pricing.
- Trust Indicators: Strong with testimonials, but no external verifications or comprehensive ‘About Us’.
- User Experience: Simple and navigable, but design feels somewhat dated.
- Security: Standard HTTPS, but no explicit privacy policy easily found.
- Online Booking/Quotation: Not available directly on the site, requires a call.
- Overall Recommendation: Cautious. Suitable for those comfortable with phone-based inquiries, but could deter others seeking full online transparency.
The Nettyscleaning.co.uk website functions primarily as an online brochure for their domestic cleaning and ironing services in Maidenhead. They clearly state their offerings, including standard cleaning specifications like dusting, polishing, and limescale removal, alongside additional services such as cleaning inside fridges, internal windows, and ironing. The emphasis is on professionalism, reliability, and trustworthiness, with numerous positive testimonials from seemingly satisfied customers. The site provides a physical address, email, and phone numbers for contact, encouraging potential clients to call for discussions or appointments. While it effectively communicates the core service, the absence of an integrated online booking system, a clear pricing structure, or readily accessible legal disclaimers like a privacy policy or terms of service might raise questions for some users accustomed to more comprehensive online platforms. For a local service, it’s functional, but it doesn’t offer the robust digital experience many now expect from service providers.
Here are some best alternatives for domestic cleaning services, focusing on professionalism, transparency, and ethical operations:
-
- Key Features: National coverage across the UK, vetted and insured cleaners, flexible scheduling (weekly, fortnightly, one-off), transparent pricing with no hidden fees.
- Average Price: Varies by location and service, typically £12-£16 per hour.
- Pros: Established brand, extensive cleaner network, strong vetting process, comprehensive insurance.
- Cons: Pricing can vary, direct online booking might depend on local franchise.
-
- Key Features: Wide range of home services beyond just cleaning (gardening, handyman, pest control), easy online booking and management via app, transparent pricing, insured and guaranteed services.
- Average Price: Varies widely based on service and location; domestic cleaning typically starts from £15-£20 per hour.
- Pros: One-stop shop for multiple home needs, convenient app, clear pricing, service guarantee.
- Cons: Can be slightly more expensive for basic cleaning than independent cleaners.
-
- Key Features: Long-standing reputation in the UK, professional teams (not individual cleaners), consistent service quality, tailored cleaning plans.
- Average Price: Quoted after a home visit, generally mid to high-range for premium service.
- Pros: Highly reputable, consistent quality with teams, fully insured, professional approach.
- Cons: Often pricier than other options, less flexible on ad-hoc bookings.
-
- Key Features: Focus on high-end residential and commercial cleaning, eco-friendly products, DBS-checked staff, bespoke cleaning solutions, professional and discreet service.
- Average Price: Premium pricing, often quoted per project or after consultation.
- Pros: Specialises in luxury and detailed cleaning, strong emphasis on staff vetting and green practices.
- Cons: Higher price point, might be overkill for standard domestic needs.
-
- Key Features: Online platform connecting customers with vetted local cleaners, allows direct communication with cleaners, flexible scheduling, secure online payment.
- Average Price: Cleaners set their own rates, typically £13-£18 per hour.
- Pros: Flexibility in choosing your cleaner, competitive pricing, direct communication.
- Cons: Quality can vary slightly depending on the individual cleaner chosen.
-
- Key Features: Popular app-based service, instant booking, professional background-checked cleaners, flat-rate pricing for standard services, customer support.
- Average Price: Typically £15-£25 per hour for domestic cleaning, varies by location and service.
- Pros: Very easy to book and manage via app, transparent flat rates, reliable service.
- Cons: Less personal than local services, can be slightly more expensive for longer bookings.
-
- Key Features: Not a direct cleaning service but a platform to find local professionals. Users post their needs, and local cleaners respond with quotes. Allows for comparison.
- Average Price: Varies widely as it’s a quoting platform.
- Pros: Excellent for comparing multiple quotes, allows you to find competitive local rates, access to a wide range of cleaners.
- Cons: Requires more effort to sift through quotes, quality assurance is based on individual cleaner reviews, not a single company standard.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Nettyscleaning.co.uk Review & First Look
Nettyscleaning.co.uk presents itself as a local domestic cleaning and ironing service based in Maidenhead, UK. Upon first impression, the website is relatively simple, designed with a focus on conveying core information quickly rather than offering a complex interactive experience. The site highlights key contact details—phone number and email—prominently at the top and bottom of every page, alongside navigation links to Home, Services, Service Area, Testimonial, and Contact Us. This immediate accessibility of contact information is a positive sign for a service-based business.
Initial Impressions of the Homepage
The homepage immediately displays a clear value proposition: “House Cleaners in Maidenhead – Professional, Reliable, Insured.” This directly addresses common concerns for prospective clients seeking home services. The design, while functional, appears somewhat dated, lacking the slick, modern aesthetics often seen in larger, more digitally-focused service providers. The use of repetitive text blocks, particularly the detailed service description appearing twice, suggests a less refined content strategy.
Essential Information Availability
The website effectively communicates its core services, listing standard cleaning tasks like “removing cobwebs, dusting, wiping, polishing of all surfaces,” and additional services such as “cleaning inside the fridge and inside the kitchen cupboards, cleaning internal windows, making beds and ironing.” This level of detail helps set expectations for potential customers. However, a notable absence is any explicit mention of pricing or an online quotation system. Customers are directed to “Please do not hesitate to call our friendly team on 07902745632 if you have any questions about our domestic cleaning, cost and prices or if you would like to make an appointment.” While personal interaction is valued, the lack of even indicative pricing can be a barrier for users who prefer transparency and instant information before making contact.
Trust Signals and Professionalism
The website heavily relies on customer testimonials, which are numerous and detailed, featuring names and general locations (e.g., “Sarah, Fishery Road, Maidenhead”). This is a strong trust signal, providing social proof of their reliability and quality of service. The claim of being “Insured” is also a crucial aspect for a domestic service, offering peace of mind to clients. However, the absence of a visible privacy policy, terms and conditions, or any legal disclaimers on the website is a significant oversight. In the UK, it is a legal requirement under GDPR to have a clear privacy policy, especially when collecting personal data (even just phone calls). This omission can impact the perceived professionalism and trustworthiness of the service, particularly for those who are highly privacy-conscious.
Nettyscleaning.co.uk Cons
While Nettyscleaning.co.uk provides basic information, several critical elements are missing or underdeveloped, leading to a less-than-optimal user experience and raising questions about their digital presence and transparency.
Lack of Online Booking and Instant Quotes
One of the most significant drawbacks is the absence of an online booking system or an instant quotation tool. In today’s digital landscape, customers often expect to be able to schedule services or at least get an estimated cost directly from a website. Nettyscleaning.co.uk explicitly directs users to call them for “cost and prices” or to “make an appointment.” While this personal touch can be beneficial for complex requirements, it adds friction for users seeking quick, transparent information and immediate service arrangements. A simple online form for a quote or a booking calendar would significantly enhance user convenience and engagement.
Missing Legal Documentation
A major concern for any online presence, especially one handling personal data and entering into service agreements, is the complete absence of crucial legal documents. There is no readily accessible:
- Privacy Policy: Essential for explaining how customer data is collected, stored, and used, compliant with GDPR regulations in the UK.
- Terms and Conditions/Service Agreement: Crucial for outlining the scope of services, payment terms, cancellation policies, liability, and dispute resolution.
- Cookie Policy: Necessary for informing users about cookie usage and obtaining consent.
The omission of these documents is a red flag, potentially indicating a lack of compliance with regulatory standards and a deficiency in consumer protection.
Limited Payment Information
The website provides no information about payment methods accepted, billing cycles (e.g., after service, monthly), or cancellation policies. This lack of transparency regarding financial aspects can create uncertainty for potential customers. For a recurring service, understanding how payments are processed and what happens if a service needs to be cancelled or rescheduled is vital.
Dated Website Design and Features
The overall design and user interface of Nettyscleaning.co.uk appear somewhat dated. The layout is basic, and there’s a heavy reliance on text rather than engaging visuals or interactive elements. Features such as:
- Responsive Design: While the site might adapt to different screen sizes, it doesn’t offer a highly polished mobile experience.
- Interactive Elements: There are no chatbots, live chat support, or dynamic content sections.
- Social Media Integration: No links to social media profiles, which are often used by businesses to build community and share updates.
A modern, well-designed website enhances credibility and user trust, and Nettyscleaning.co.uk could benefit significantly from an update.
Absence of Staff Information or Company Background
Beyond stating they are a “team of professional, highly motivated, enthusiastic cleaners,” there’s no “About Us” section detailing the company’s history, its founders, or the team members. While testimonials speak to the service quality, the lack of humanising elements or a company backstory can make the business feel less personal and established. Understanding who is behind the service can build greater trust and rapport with potential clients. Cloudandfibre.co.uk Review
Nettyscleaning.co.uk Alternatives
When evaluating alternatives to Nettyscleaning.co.uk, the focus shifts to services that offer greater transparency, more robust online features, and comprehensive legal and customer support frameworks, without compromising on the ethical and reliable aspects of professional cleaning.
-
- Key Features: National presence, emphasis on vetted and insured local cleaners, flexible service options (regular, one-off), and clear communication channels. Their franchise model ensures local accountability while adhering to national standards.
- Pros: Established brand, comprehensive insurance coverage, large network of pre-vetted cleaners, detailed FAQs and transparent process.
- Cons: Pricing can vary by local franchise, online booking might redirect to local contact.
-
- Key Features: A broad range of home services, not just cleaning. Offers a sophisticated online booking platform and a dedicated mobile app for managing services. They provide instant quotes, background-checked professionals, and a satisfaction guarantee.
- Pros: Highly convenient online booking and app management, wide array of services, clear pricing models, strong customer support, service guarantees.
- Cons: Some users might prefer a dedicated cleaning specialist over a multi-service provider.
-
- Key Features: One of the most recognisable names in domestic cleaning. They provide professional, uniformed cleaning teams, consistent service quality, and are known for their reliability. Services are usually tailored after a personal consultation.
- Pros: Excellent reputation, highly trained and insured teams, consistent service, comprehensive insurance.
- Cons: Often a premium service, which can be more expensive than independent cleaners; booking process might be less instant than app-based services.
-
- Key Features: An online marketplace that connects customers directly with pre-vetted, insured, and experienced cleaners in their area. Users can browse profiles, compare hourly rates, and book online. Transparent pricing and direct communication with cleaners.
- Pros: Empowering choice for customers, competitive pricing due to marketplace model, direct cleaner-customer communication, clear online profiles and reviews for cleaners.
- Cons: Quality can vary slightly based on the individual cleaner chosen; requires more user engagement in selecting a cleaner.
-
- Key Features: Focuses on premium residential and commercial cleaning with an emphasis on eco-friendly practices and high standards. They provide bespoke cleaning solutions, DBS-checked staff, and a professional, discreet service.
- Pros: High-quality service, environmentally conscious cleaning, rigorous staff vetting, suitable for those seeking meticulous and tailored cleaning.
- Cons: Higher price point due to specialised service and quality; might be over-spec for standard domestic cleaning needs.
-
- Key Features: Popular for its ease of use via app and website. Offers quick booking for cleaning services with background-checked professionals, fixed pricing, and customer support.
- Pros: Extremely convenient for instant booking, transparent flat rates, reliable service with a large network.
- Cons: Less personal interaction, some users prefer local businesses, can be slightly more expensive for longer services.
-
- Key Features: This is a lead generation platform rather than a direct cleaning service. Users post their cleaning needs, and local cleaning professionals (individuals and companies) respond with quotes. It facilitates comparison and helps users find competitive offers.
- Pros: Access to a wide range of local cleaners and competitive quotes, good for finding bespoke services.
- Cons: Requires more effort to vet and choose a cleaner, quality assurance is based on individual cleaner reviews rather than a single company standard.
How to Cancel Nettyscleaning.co.uk Subscription
Based on the information available on the Nettyscleaning.co.uk website, there is no explicit mention of a “subscription” model or a formal cancellation process outlined. The service appears to be offered on a weekly or fortnightly basis, which typically implies an ongoing arrangement rather than a fixed-term subscription with automated renewals.
Understanding the Service Agreement
Given the website’s emphasis on personal contact (“we can meet you at your home to discuss your requirements in person”), it is highly probable that the terms of service, including cancellation policies, are agreed upon directly with Netty’s Domestic Cleaning either verbally or through a simple written agreement during the initial consultation. Without a detailed Terms and Conditions document on the website, customers would need to refer to their specific agreement with the company. Norrissteam.co.uk Review
Recommended Cancellation Procedure
The most direct and likely effective way to cancel service with Nettyscleaning.co.uk would be to contact them directly through the provided channels:
- By Phone: Call their contact number, 07902 745 632. This is often the quickest way to communicate for local service providers. Be prepared to provide your name, address, and details of your cleaning schedule.
- By Email: Send an email to [email protected]. It is advisable to send a written request for cancellation, as this provides a clear record of your communication. In your email, state your intention to cancel, your service address, and the desired effective date of cancellation. Request a confirmation of cancellation.
- In-Person (if applicable): If you typically interact with them in person for payments or scheduling, discussing cancellation during a scheduled visit might also be an option, but always follow up with a written confirmation (email) if possible.
Key Considerations for Cancellation
- Notice Period: It is common for cleaning services to require a notice period (e.g., 24 hours, 48 hours, or even a week) for cancellation of regular services to allow them to adjust their schedules. If a notice period was part of your initial agreement, ensure you adhere to it to avoid any potential charges.
- Outstanding Payments: Confirm if there are any outstanding payments for services already rendered.
- Confirmation: Always seek a confirmation from Nettyscleaning.co.uk that your service has been cancelled effectively. This could be an email confirmation or a verbal confirmation if you cancel by phone.
- Record Keeping: Keep a record of the date and time of your cancellation request, the method used (phone or email), and any names of individuals you spoke with.
Since the website does not provide a formal online portal or subscription management area, direct communication is the established method for handling service adjustments and cancellations with Nettyscleaning.co.uk.
Nettyscleaning.co.uk Pricing
The Nettyscleaning.co.uk website explicitly states that for details regarding “cost and prices,” potential customers should “Please do not hesitate to call our friendly team on 07902745632.” This indicates that pricing information is not publicly available on their website.
Factors Influencing Cleaning Service Pricing
Generally, domestic cleaning services like Netty’s will determine their pricing based on several key factors:
- Size of Property: Larger homes or properties with more rooms typically require more time and therefore cost more. This is often measured in number of bedrooms or square footage.
- Frequency of Service: Regular cleaning (weekly, fortnightly) often comes at a lower hourly rate or overall cost per visit compared to one-off or occasional deep cleans.
- Scope of Work: Standard cleaning packages will have a base price. Additional services (e.g., cleaning inside fridges, internal windows, ironing, oven cleaning, deep cleaning) will incur extra charges.
- Condition of the Property: If a property is exceptionally dirty or has not been cleaned for a long time, it might require more intensive work, leading to higher costs.
- Location: While Netty’s operates in Maidenhead, prices can sometimes vary slightly based on specific postcode areas within a service region due to travel time or local demand.
- Hourly Rate vs. Flat Fee: Some cleaners charge per hour, while others offer a flat fee per visit based on their assessment.
Why Prices Are Not Publicly Listed
For many local cleaning services, withholding public pricing allows them to:
- Customise Quotes: Provide a tailored quote based on a specific home’s needs and the client’s budget after a discussion or in-person assessment.
- Flexibility: Adjust rates based on market demand, cleaner availability, and the complexity of individual jobs without needing to update a public price list constantly.
- Personal Consultation: Encourage direct interaction, allowing them to build rapport and explain their service value more effectively.
How to Obtain a Price from Nettyscleaning.co.uk
To get a price from Netty’s Domestic Cleaning, you will need to:
- Call them: Use the number 07902 745 632.
- Provide Details: Be prepared to describe your property (number of bedrooms, bathrooms), the type of service you need (regular, one-off, deep clean), the frequency, and any specific additional services you require.
- Schedule a Visit: They might offer to meet you at your home to discuss requirements in person, which is common for larger or more complex jobs, allowing them to provide a more accurate quote.
Given the information on their website, it is clear that Nettyscleaning.co.uk operates on a direct inquiry model for pricing, typical of many localised service businesses preferring personalised quotes over generic online rates.
Nettyscleaning.co.uk vs. Other Local Cleaning Services in Maidenhead
When comparing Nettyscleaning.co.uk with other local cleaning services in Maidenhead, several factors differentiate them, primarily related to their operational model, online presence, and customer interaction approach.
Operational Model and Service Focus
Nettyscleaning.co.uk presents itself as a local, team-based service, emphasising professionalism, reliability, and trustworthiness. They offer standard domestic cleaning and ironing on a weekly or fortnightly basis, with additional specific tasks available upon request.
- Key Strength: Their direct approach, with a strong focus on personal consultation and relationship building, as evidenced by their request to “meet you at your home to discuss your requirements in person.” This can appeal to clients who prefer a more bespoke, hands-on service.
- Distinction: Unlike some larger franchises or online platforms, Nettyscleaning.co.uk appears to operate locally with a dedicated team, potentially offering more consistent staffing and a deeper understanding of local client needs.
Online Presence and User Experience
This is where Nettyscleaning.co.uk shows significant differences compared to more technologically advanced competitors. Saltan.co.uk Review
- Nettyscleaning.co.uk: Features a basic, functional website. Information is conveyed primarily through text, and interaction is driven by phone or email. There’s no online booking, instant quotes, or customer portal. The lack of legal documents (Privacy Policy, T&Cs) is a notable omission.
- Competitors (e.g., local Maid2Clean franchises, Fantastic Services operating in Maidenhead): Often boast more sophisticated websites. They typically offer:
- Online booking systems: Allowing customers to schedule services directly.
- Instant quotation tools: Providing immediate price estimates based on user inputs.
- Customer portals: For managing bookings, payments, and communication.
- Comprehensive legal sections: Clearly stating privacy policies, terms of service, and insurance details, enhancing transparency and trust.
- Modern design and mobile responsiveness: Delivering a smoother user experience across devices.
Pricing Transparency
- Nettyscleaning.co.uk: Adopts a “call for a quote” model, which means pricing is not transparently listed online. This necessitates direct communication for every pricing inquiry.
- Other Services: Many competitors, especially online-centric ones, provide clear hourly rates, fixed package prices, or at least a transparent pricing structure that can be accessed online, offering immediate clarity to potential customers.
Trust Signals and Customer Support
While Nettyscleaning.co.uk has numerous positive testimonials on its site, its digital footprint for external reviews and social proof might be less prominent compared to others.
- Nettyscleaning.co.uk: Relies heavily on on-site testimonials. No visible social media links or third-party review platform integrations. Customer support is solely via phone and email.
- Other Services: Often leverage platforms like Google Reviews, Trustpilot, or have active social media presences, providing additional avenues for customer feedback and engagement. Many offer multiple customer support channels, including live chat.
In summary, Nettyscleaning.co.uk offers a traditional, locally focused cleaning service with a personal touch. Its primary distinction lies in its simplicity and reliance on direct client interaction. For customers who prefer this traditional approach and are comfortable with phone-based inquiries, it could be a suitable choice, especially given the strong local testimonials. However, for those seeking the convenience, transparency, and digital efficiency offered by modern online platforms and larger franchises, other services might be a more fitting alternative. The key trade-off is between personalised, local service and the streamlined, digitally-enabled experience.
Ensuring Ethical Cleaning Practices
Ensuring ethical cleaning practices goes beyond just achieving a spotless home; it encompasses fair treatment of staff, transparent business operations, and responsible environmental stewardship. For a cleaning service like Nettyscleaning.co.uk or any of its alternatives, adherence to these principles is paramount for long-term trust and sustainability.
Fair Labour Practices
One of the most critical aspects of ethical cleaning is ensuring fair treatment of the cleaning staff. This includes:
- Fair Wages: Paying employees at least the National Living Wage in the UK, and ideally a Living Wage that reflects the true cost of living. Exploitation of low-wage labour is a significant ethical concern in the cleaning industry.
- Proper Employment Status: Ensuring cleaners are employed directly, with contracts that provide sick pay, holiday pay, and pension contributions, rather than being misclassified as self-employed to cut costs. This provides staff with security and benefits.
- Safe Working Conditions: Providing appropriate training, safety equipment (e.g., gloves, masks), and ensuring they are not exposed to hazardous chemicals without proper protection. According to the Health and Safety Executive (HSE) in the UK, employers have a legal duty to protect their workers from harm, which includes providing a safe working environment and managing risks associated with cleaning chemicals and tasks.
- Reasonable Workloads: Avoiding excessive workloads that lead to burnout or compromise cleaning quality due to time pressure.
Environmental Responsibility
The cleaning industry uses a vast array of chemical products. Ethical practices require a commitment to environmental sustainability:
- Eco-Friendly Products: Prioritising the use of biodegradable, non-toxic, and environmentally certified cleaning products. This reduces pollution, protects water systems, and is safer for both cleaners and clients. The EU Ecolabel or the UK’s Defra Environmental Stewardship schemes are examples of certifications for greener products.
- Waste Reduction: Implementing strategies to minimise waste, such as using reusable cloths, reducing plastic packaging, and proper disposal of chemical waste.
- Energy Efficiency: Where applicable, using energy-efficient equipment and optimising routes to reduce fuel consumption for transport.
Transparency and Accountability
Ethical businesses are transparent about their operations and accountable to their clients and staff.
- Clear Pricing: As discussed, providing transparent pricing structures on websites or during consultations, with no hidden fees.
- Insurance and Vetting: Publicly stating that the company and its employees are fully insured (public liability, employer’s liability) and that all staff undergo background checks (e.g., DBS checks in the UK) provides reassurance and demonstrates responsibility. This is a common practice among reputable cleaning services, protecting both the client and the company in case of accidents or damage.
- Complaint Resolution: Having a clear and accessible process for addressing customer complaints and resolving disputes fairly.
- GDPR Compliance: For UK businesses, adhering strictly to GDPR guidelines regarding data protection and privacy, including having a clear Privacy Policy. This builds trust by showing respect for customer data.
Community Engagement and Social Impact
While not always applicable to small businesses, some ethical cleaning services also engage in broader social impact:
- Local Sourcing: Supporting other local businesses for supplies or services.
- Community Support: Engaging in charitable activities or offering services to local community initiatives.
For customers choosing a cleaning service, asking about their approach to these ethical considerations can help in making a more informed and responsible decision. While Nettyscleaning.co.uk mentions being “insured,” further details on their internal practices, particularly regarding staff welfare and environmental policies, would strengthen their ethical standing.
FAQ
How can I get a price quote from Nettyscleaning.co.uk?
To get a price quote from Nettyscleaning.co.uk, you need to contact them directly via phone at 07902 745 632 or email at [email protected]. They do not list prices on their website.
Does Nettyscleaning.co.uk offer one-off cleaning services?
Based on the website, Nettyscleaning.co.uk primarily advertises “dependable and affordable domestic cleaning and ironing service on a weekly or fortnightly basis,” suggesting their main focus is recurring services. You would need to contact them directly to inquire about one-off cleaning availability. Chasbikes.co.uk Review
Is Nettyscleaning.co.uk insured?
Yes, Nettyscleaning.co.uk states on its homepage that they are “Insured,” providing a level of assurance for their services.
What areas does Nettyscleaning.co.uk serve?
Nettyscleaning.co.uk explicitly states their service area is Maidenhead, UK, and nearby areas, as indicated by testimonials from places like Fishery Road, Winter Hill Road, Holyport, Ray Mill Road East, Altwood Road, Lower Cookham Road, Hurley, Stubbings, and Foxborough Court, all within or very close to Maidenhead.
Can I book Nettyscleaning.co.uk services online?
No, Nettyscleaning.co.uk does not offer online booking through their website. All appointments and inquiries need to be made by phone or email.
Does Nettyscleaning.co.uk provide cleaning products?
The website does not explicitly state whether Nettyscleaning.co.uk provides cleaning products or if clients need to supply them. This is a question you would need to ask when contacting them for a quote.
Are Nettyscleaning.co.uk staff background-checked?
The website states that their team is “professional, highly motivated, enthusiastic cleaners,” but it does not explicitly mention if their staff undergoes formal background checks (like DBS checks). It’s advisable to inquire about their vetting process during your consultation.
What are the standard cleaning tasks included in Nettyscleaning.co.uk service?
Standard cleaning tasks include removing cobwebs, dusting, wiping, polishing of all surfaces, picture frames, mirrors, leather sofas and skirting boards, cleaning and polishing stainless steel and chrome, removing limescale from taps and toilets, sweeping/vacuuming and mopping of all floors.
What additional services does Nettyscleaning.co.uk offer?
On request, Nettyscleaning.co.uk offers additional services such as cleaning and polishing silver, wiping inside the fridge and inside the kitchen cupboards, cleaning internal windows, making beds, and ironing near Maidenhead.
How often can I schedule cleaning with Nettyscleaning.co.uk?
Nettyscleaning.co.uk offers domestic cleaning and ironing services on a “weekly or fortnightly basis.”
Does Nettyscleaning.co.uk have a privacy policy or terms and conditions on their website?
No, based on the website content, there is no readily accessible privacy policy, terms and conditions, or any legal disclaimers displayed.
How can I cancel or reschedule a cleaning appointment with Nettyscleaning.co.uk?
To cancel or reschedule a cleaning appointment, you would need to contact Nettyscleaning.co.uk directly via phone (07902 745 632) or email ([email protected]), as there is no online portal for managing bookings. Nationalhydroponics.co.uk Review
Are the testimonials on Nettyscleaning.co.uk genuine?
The website features numerous detailed testimonials with names and specific Maidenhead-area locations, which lend credibility to their authenticity. While they appear genuine, they are hosted directly on their site rather than an independent review platform.
Does Nettyscleaning.co.uk offer deep cleaning services?
While they list extensive standard cleaning tasks and some additional services, the website doesn’t explicitly mention “deep cleaning” as a distinct service package. You would need to inquire if they offer this when contacting them.
What payment methods does Nettyscleaning.co.uk accept?
The website does not specify the payment methods accepted by Nettyscleaning.co.uk. You would need to confirm this when discussing your service requirements with them.
Does Nettyscleaning.co.uk clean ovens or carpets?
Oven cleaning and carpet cleaning are not listed among their standard or additional services on the website. It is best to contact them directly to ask if these specialised services are available.
Is Nettyscleaning.co.uk a franchise or an independent company?
Based on the website’s description of “Netty’s Domestic Cleaning is a team of professional, highly motivated, enthusiastic cleaners in Maidenhead,” it appears to be an independent local cleaning company rather than a franchise.
How long has Nettyscleaning.co.uk been in business?
The testimonials on the website suggest that some customers have been using their service for “about 6 or 7 years,” “about six years,” and “almost 4 years,” indicating they have been operating for a significant period.
Can Nettyscleaning.co.uk provide references?
While they have testimonials on their website, it’s not explicitly stated if they can provide additional references. You may ask them directly if they can offer this as part of their service inquiry.
What is the primary contact method for Nettyscleaning.co.uk?
The primary contact method emphasized on the Nettyscleaning.co.uk website is phone, with the number 07902 745 632 prominently displayed, followed by email at [email protected].
Leave a Reply