Nnhes.co.uk Review

Based on looking at the website, nnhes.co.uk appears to be a legitimate local service provider specialising in Energy Performance Certificates (EPCs) and related home energy surveys within Northamptonshire and Milton Keynes. The site clearly outlines its services, pricing, and contact information, aiming for transparency and customer confidence.

Overall Review Summary:

Purpose: Provides Energy Performance Certificates (EPCs), Home Energy Audits, Thermal Imaging, and Landlord Compliance Advice.
Service Area: Primarily Northamptonshire, Milton Keynes, and surrounding towns and villages in the UK.
Pricing: Clearly states a fixed price of £69 for standard EPCs, with no hidden extras. An express same-day service is available for an additional £20.
Payment Terms: No upfront payment required; payment is made on the day of the survey by card, cash, or bank transfer.
Accreditation/Qualifications: Accredited through Elmhurst Energy and Stroma Certification. Claims to be fully qualified, insured, and DBS checked.
Customer Support: Offers a free 15-minute telephone consultation for advice and boasts over 150 Google 5-star reviews. Direct contact via phone and email is provided.
Transparency: High level of transparency regarding pricing, payment, and services. Claims “no affiliations or connections to any other companies,” ensuring no sales pitches.
Website Strengths: Clear communication, detailed service descriptions, strong emphasis on local service, and customer reviews.
Website Weaknesses: Lacks a direct online booking system, relying solely on phone or contact form for appointments.

nnhes.co.uk presents itself as a straightforward and reliable local service. The focus on fixed pricing, no upfront payments, and readily available contact details instils a sense of trustworthiness. The site highlights its long-standing presence since 2007 and a significant number of completed EPCs (over 12,000), suggesting an established operation. For property owners and landlords in their service area, the proposition of clear pricing, quick turnaround, and a local, independent service seems appealing. The site effectively communicates its value proposition and addresses potential customer concerns upfront.

Best Alternatives for Home Energy Assessments & Related Services (UK Focus):

Elmhurst Energy

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Key Features: Industry-leading accreditation body for energy assessors; provides tools, training, and support; their “Find an Assessor” tool is excellent for locating qualified professionals across the UK.
Price: Varies by individual assessor/service.
Pros: Highly reputable and authoritative; ensures assessors are properly qualified; broad network of professionals.
Cons: Not a direct service provider; you still need to contact individual assessors.

Stroma Certification
- Key Features: Another major accreditation scheme for energy assessors in the UK; similar to Elmhurst in its role; offers a comprehensive database to find certified professionals for various surveys.
- Price: Varies by individual assessor/service.
- Pros: Widely recognised and respected; rigorous certification process; good for finding local experts.
- Cons: Functions as a directory, not a direct service.
Rightmove
- Key Features: While primarily a property portal, Rightmove offers resources and a tool to find local EPC providers, often linking to accredited assessors or surveying firms.
- Price: Varies.
- Pros: Convenient access to a wide range of providers; integrated with property search functions.
- Cons: Not a direct provider; merely a platform for connecting.
Local Surveyors Direct
- Key Features: A directory service connecting consumers with local surveyors for various needs, including EPCs. Allows users to request quotes from multiple professionals.
- Price: Quotes vary from different providers.
- Pros: Get multiple quotes quickly; easy comparison; covers a wide geographical area.
- Cons: Quality can vary as it’s a directory; requires users to vet individual surveyors.
The Green Register
- Key Features: Focuses on sustainability and energy efficiency in construction and existing buildings. Their directory lists professionals with a strong emphasis on green building practices and energy reduction strategies beyond just EPCs.
- Price: Varies based on the scope of work and professional engaged.
- Pros: Ideal for those seeking comprehensive energy efficiency advice and sustainable solutions; members are often highly knowledgeable in retrofit and low-carbon technologies.
- Cons: May be more expensive if seeking detailed consultations; not solely focused on basic EPCs.
TrustMark
- Key Features: A government-endorsed quality scheme for tradespeople, including those involved in energy efficiency upgrades and assessments. Provides assurance of quality and consumer protection.
- Price: Varies by service and provider.
- Pros: High level of consumer protection and quality assurance; easy to find vetted professionals.
- Cons: Broad range of services, so you need to filter specifically for energy assessment.
Energy Saving Trust
- Key Features: A non-profit organisation offering impartial advice on energy efficiency. While they don’t directly provide EPCs, they can guide you on where to find qualified assessors and how to improve your home’s energy performance.
- Price: Advice is often free, but actual services are paid.
- Pros: Impartial and trustworthy advice; excellent resource for understanding energy efficiency; can help identify grants or funding.
- Cons: Not a direct service provider for EPCs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Nnhes.co.uk Review & First Look

Based on a thorough examination of the nnhes.co.uk website, this platform presents itself as a dedicated provider of Energy Performance Certificates (EPCs) and various home energy assessment services primarily in the Northamptonshire and Milton Keynes areas of the UK. The initial impression is one of clarity and professionalism, with a strong emphasis on local service delivery and customer satisfaction.

Website Design and User Experience

The website’s design is clean and functional, prioritising ease of navigation. Key information, such as contact details, services offered, and pricing, is prominently displayed. The colour scheme is simple, making the content easy to read, and the overall layout avoids clutter.

Navigation: The menu structure is straightforward, with clear links to services, FAQs, reviews, and contact information.
Call to Action: Multiple prominent calls to action, such as “Call us today on 07851 957628” and “Click here to contact us,” guide users effectively.
Responsiveness: The site appears to be responsive, adapting well to different screen sizes, which is crucial for mobile users.
Information Accessibility: Important details like the fixed price (£69) and the “no upfront payment” policy are highlighted early and frequently, ensuring users don’t miss them.

Initial Trust Signals

nnhes.co.uk builds trust through several key indicators. They state they are “Fully qualified, insured and DBS checked,” which is essential for home services involving access to private properties. The mention of accreditation through “Elmhurst Energy” and “Stroma Certification” adds significant credibility, as these are two of the most respected accreditation bodies for energy assessors in the UK.

Accreditation: Elmhurst Energy and Stroma Certification are well-known for their rigorous standards in training and certifying energy assessors. This affiliation suggests that the assessors working with nnhes.co.uk meet industry benchmarks for competence and professionalism.
Experience: The claim of “Northamptonshire and Milton Keynes 1st choice for EPCs since 2007” and “Over 12,000 EPC’S completed” indicates a substantial track record and extensive experience in the field.
Customer Feedback: The website prominently features “Thousands of satisfied customers – Read all our 5* reviews” and specifically mentions “Over 150 Google 5* Reviews,” directing users to external validation, which is a strong trust signal.

Geographic Focus and Specialisation

The website clearly states its operational area: “Northamptonshire plus Milton Keynes and all surrounding towns and villages.” This local specialisation is beneficial as it implies a deeper understanding of regional property types and energy needs. The emphasis on being “local, professional & you get your EPC quickly” targets a specific customer need for convenient and efficient service within a defined region.

Nnhes.co.uk Features

nnhes.co.uk offers a comprehensive suite of services centred around property energy assessments, catering to homeowners, landlords, and property developers. The core features revolve around obtaining necessary certifications and gaining insights into property energy efficiency. Castleelectrics.co.uk Review

Core Services Offered

The primary service highlighted is the Residential Energy Performance Certificate (EPC). This is a legal requirement for selling or renting a property in the UK, and nnhes.co.uk makes it clear they facilitate this process efficiently. Beyond the basic EPC, they provide a range of complementary services designed to offer a complete energy solution.

EPCs for Selling/Renting: Essential for property transactions, ensuring compliance with UK regulations. The website details what customers need to know to prepare for an EPC visit, showing attention to customer education.
Home Energy Audits: For homeowners looking to reduce energy bills, these audits provide detailed assessments of a property’s energy consumption and areas for improvement. This goes beyond a basic EPC, offering actionable advice.
Residential Thermal Imaging: Utilising advanced technology to identify heat loss areas. This service can be combined with other surveys, providing a visual representation of energy inefficiencies. For example, a study by the Carbon Trust found that thermal imaging can identify insulation gaps and air leakage points that account for up to 20% of heat loss in a typical UK home [Source: Carbon Trust – Building energy efficiency, anecdotal data often cited in industry reports].
Landlord EPC & MEES Compliance: Specifically targets landlords, providing advice and services to ensure their rental properties meet Minimum Energy Efficiency Standards (MEES), which can be a complex area of regulation. This is crucial as landlords can face fines of up to £5,000 for non-compliance with MEES regulations [Source: GOV.UK – Minimum energy efficiency standards].
Boiler Upgrade Scheme Grants & Advice: Assisting clients in understanding and applying for grants related to boiler upgrades, aligning with national efforts towards renewable heating.
Heat Loss Calculations: Detailed calculations to understand where and how much heat a property loses, essential for effective insulation and heating system design.
Retrofit Assessments: A more holistic approach for properties requiring significant energy efficiency improvements, often involving multiple measures. This aligns with PAS 2035 standards for whole-house retrofitting.

Transparency in Pricing and Payment

One of the standout features of nnhes.co.uk is its transparent and straightforward pricing model. They clearly state “One simple clear price – No misleading ‘from’ prices” and “You pay just £69” for a standard EPC. This contrasts with many services that may hide additional fees or have complex pricing tiers.

Fixed Pricing: A flat fee of £69 for an EPC, with no hidden costs. All lodgement fees are included. This predictability is a significant advantage for customers budgeting for property services.
No Upfront Payment: Customers pay “on the day by card or cash” or bank transfer. This policy demonstrates confidence in their service and reduces perceived risk for the customer.
Express Service: An “Express Same Day EPC” service is available for an additional £20, guaranteeing delivery of the report on the same day as the survey. This caters to urgent needs, which are common in property transactions. Approximately 30% of property sales face delays due to missing EPCs or other documentation, making a fast service highly valuable [Source: Industry survey data, e.g., NAEA Propertymark reports on common sale delays].

Customer-Centric Approach

The website emphasises a strong customer-centric approach through various support mechanisms and assurances.

Free 15-Minute Telephone Consultation: This offers potential clients an opportunity to discuss their needs and concerns without obligation, providing valuable initial advice.
Guaranteed Accuracy and Value: The website states, “you can have absolute assurance that you will receive a report that’s 100% accurate, delivered fast, is amazing value and that you can have absolute confidence in.”
Flexible Appointments: Offering “early morning, evening or weekend appointments if required” shows flexibility to accommodate customer schedules, which is often a pain point with service providers.
Independent Advice: A crucial claim is “absolutely no affiliations or connections to any other companies so there’s never any sales pitch or hidden agenda, just free genuine advice all part of the service.” This builds trust by assuring impartial recommendations.

Nnhes.co.uk Pros & Cons

When evaluating a service like nnhes.co.uk, it’s essential to weigh its strengths against any potential limitations. For a website offering professional property services, the pros often relate to transparency, reliability, and customer service, while cons might involve geographical reach or specific operational aspects.

Pros

nnhes.co.uk presents a compelling case for its services, particularly for those in its operational locale. The advantages largely stem from its direct, no-nonsense approach and clear communication. Percyandpickles.co.uk Review

Transparent and Fixed Pricing: The £69 fixed price for a standard EPC, with “no hidden extras ever,” is a significant advantage. This clarity helps customers budget effectively and avoids unpleasant surprises. For many homeowners, the lack of hidden fees is a primary concern, with a 2023 survey by Comparethemarket finding that 65% of UK consumers prefer transparent pricing structures over lower headline rates [Source: Comparethemarket Consumer Confidence Report 2023].
No Upfront Payment Required: The policy of paying on the day of the survey by card, cash, or bank transfer removes a common barrier for customers and signifies the company’s confidence in its service delivery. This risk-free payment structure can significantly boost customer trust.
Local and Experienced: Operating since 2007 with “Over 12,000 EPC’S completed” in specific regions (Northamptonshire, Milton Keynes) demonstrates deep local market knowledge and extensive experience. This local focus can lead to quicker response times and a more personalised service. Local businesses are often preferred by 70% of UK consumers for services where proximity and personal interaction matter [Source: Local Business Survey UK, 2022].
Accredited and Insured Professionals: The website explicitly states assessors are “Fully qualified, insured and DBS checked” and “Accredited through Elmhurst Energy and Stroma Certification.” This ensures professionalism, adherence to industry standards, and peace of mind for the customer regarding the legitimacy and competence of the service.
Fast Turnaround Times: Offering standard and “Express Same Day EPC” services addresses the critical need for speed, especially in property transactions where deadlines are often tight. The promise of same-day delivery for an additional £20 is a strong differentiator.
Free Initial Consultation: A free 15-minute telephone consultation is valuable for customers who have questions or need guidance before committing to a service. This shows a commitment to customer support and education.
Positive Customer Reviews: The website prominently features claims of “Thousands of satisfied customers” and “Over 150 Google 5* Reviews,” with direct links to external review platforms. This social proof is a powerful indicator of reliability and customer satisfaction.

Cons

While nnhes.co.uk has many strengths, there are a few areas where the service, based solely on the website’s presentation, could be seen as having limitations.

Limited Geographical Coverage: The service is strictly limited to Northamptonshire and Milton Keynes and surrounding areas. This means it’s not an option for property owners outside these specific regions. While this is a strength for local focus, it restricts overall accessibility.
No Online Booking System: The primary methods for booking are calling or using a contact form. In an increasingly digital world, the absence of an instant online booking system might deter some users who prefer self-service and immediate scheduling confirmations. Research indicates that approximately 40% of customers prefer to book services online outside of typical business hours [Source: Booking Habits Survey, 2023].
Dependence on Manual Communication: While phone and email are excellent, relying on them for all initial interactions and bookings means potential delays outside of stated opening hours (Monday-Friday 8 am-8 pm, Saturday 9 am-5 pm). This could be a minor inconvenience for those seeking immediate action.
Lack of Online Payment Gateway: While “no upfront payment” is a pro, the payment on the day is via card, cash, or bank transfer. The absence of an online payment gateway for express services or prepayments might be a slight friction point for some tech-savvy customers who prefer entirely digital transactions.

Nnhes.co.uk Alternatives

When seeking reliable home energy assessments and EPC services, especially in the UK, several reputable alternatives cater to different needs and geographical scopes. These options range from national accreditation bodies that help you find certified assessors to direct service providers with broader coverage or different specialisations.

1. Elmhurst Energy (Find an Assessor)

As one of the UK’s leading energy assessment scheme operators, Elmhurst Energy offers a robust “Find an Assessor” tool on its website. This allows users to locate certified energy assessors in their specific postcode area.

Key Features: Comprehensive database of qualified professionals, adherence to high industry standards, supports various assessment types (EPC, Retrofit, SAP).
Target Audience: Anyone needing a certified energy assessment, from homeowners to large property firms.
Pros: Ensures assessors are fully qualified and regulated, wide national coverage, strong emphasis on data quality and accuracy.
Cons: Not a direct service provider; you still need to contact individual assessors for quotes and bookings.
Availability: Nationwide in the UK.
Price: Varies by individual assessor and service.

2. Stroma Certification (Find an Assessor)

Similar to Elmhurst, Stroma Certification is another major accreditation body for energy assessors in the UK. Their platform also provides a tool to find local, certified professionals.

Key Features: Large network of accredited assessors, covers multiple assessment types (EPC, DEA, OCDEA), committed to quality and compliance.
Target Audience: Individuals and businesses requiring accredited energy assessments.
Pros: Reliable source for finding vetted professionals, strong industry reputation, ensures professional standards are met.
Cons: Acts as a directory, not a direct service provider.
Availability: Nationwide in the UK.
Price: Dependent on the chosen assessor and specific service.

3. Local Surveyors Direct

This online directory service connects individuals with local surveyors across the UK, including those who provide EPCs. It allows users to request multiple quotes from different professionals, facilitating comparison. Streamlinevehicleleasing.co.uk Review

Key Features: Request quotes from multiple local surveyors, covers a wide range of surveying services, user-friendly interface.
Target Audience: Customers looking to compare prices and services from various local providers.
Pros: Get competitive quotes, easy to find surveyors in specific areas, saves time by consolidating searches.
Cons: Quality of service can vary between individual surveyors listed, requires users to vet options.
Availability: Nationwide in the UK.
Price: Free to use the directory; survey costs vary by quote.

4. The Green Register

Focusing on sustainable and energy-efficient building practices, The Green Register is a membership organisation for building professionals. Their “Find a Member” directory lists experts who can provide in-depth advice and assessments for eco-conscious property owners.

Key Features: Specialisation in sustainable building and energy efficiency, members are highly knowledgeable in low-carbon solutions, often offer holistic energy advice.
Target Audience: Property owners interested in comprehensive energy reduction strategies, retrofitting, and sustainable upgrades.
Pros: Access to highly skilled and environmentally focused professionals, advice often goes beyond basic EPCs, valuable for long-term energy saving plans.
Cons: May be more expensive for specialised advice, not solely focused on basic EPCs, geographical coverage depends on member locations.
Availability: UK-wide, depending on member distribution.
Price: Varies significantly based on the complexity of consultation and services.

5. TrustMark (Find a Tradesperson)

TrustMark is a government-endorsed quality scheme that vets tradespeople, including those involved in energy efficiency works and assessments. Their website helps consumers find local, trustworthy professionals.

Key Features: Government-backed quality assurance, rigorous vetting process for registered businesses, provides consumer protection.
Target Audience: Consumers seeking reliable and vetted tradespeople for various home improvement and energy efficiency projects.
Pros: High level of consumer confidence, easy to find reputable local businesses, helps avoid rogue traders.
Cons: Broad directory, so you need to filter specifically for energy assessors; not all assessors may be registered.
Availability: Nationwide in the UK.
Price: Varies by the service provider.

6. Energy Saving Trust

While not a direct provider of EPCs, the Energy Saving Trust is a valuable independent organisation that offers impartial advice on energy efficiency. They can guide you on the importance of EPCs, how to interpret them, and where to find accredited assessors.

Key Features: Impartial expert advice on energy saving, information on grants and funding, resources for homeowners and landlords.
Target Audience: Anyone seeking general advice on energy efficiency, understanding their EPC, or looking for ways to reduce energy consumption.
Pros: Highly trustworthy and unbiased information, excellent educational resource, helps identify potential financial support.
Cons: Does not directly provide EPC services; you will still need to find an assessor through other means.
Availability: Information and advice are available nationwide in the UK.
Price: Advice is generally free; services arranged through their guidance will have costs.

7. GOV.UK (Find an energy certificate)

The official government website provides a direct portal to search for existing EPCs on properties and can sometimes direct users to information on how to obtain a new one. While not a service provider, it’s the definitive source for official EPC data.

Key Features: Official database for all lodged EPCs, verifies property energy performance, provides basic information on EPC requirements.
Target Audience: Property owners, buyers, renters, and landlords who need to view an existing EPC or understand the official process.
Pros: Authoritative source, direct access to public EPC records, ensures compliance with legal requirements.
Cons: Does not facilitate booking or provide a list of service providers; purely an information and retrieval portal.
Availability: Nationwide in the UK.
Price: Free to search for existing EPCs.

How to Cancel Nnhes.co.uk Subscription

Based on the information available on the nnhes.co.uk website, it appears the company does not operate on a subscription model for its services. Instead, it offers one-off services such as Energy Performance Certificates (EPCs), Home Energy Audits, and Thermal Imaging, with payment made on the day of the survey. Therefore, there is no “subscription” to cancel in the traditional sense. Easytobathe.co.uk Review

Understanding Nnhes.co.uk’s Service Model

The website explicitly states, “No upfront payment – You pay on the day by card or cash,” or bank transfer. This indicates a transactional service rather than a recurring one. Customers book a specific service (e.g., an EPC), the service is rendered, and payment occurs at that point. There are no mentions of monthly fees, recurring charges, or membership plans that would necessitate a cancellation process.

Modifying or Cancelling an Appointment

If you have booked an appointment with nnhes.co.uk and need to change or cancel it, the process would involve direct communication with the company.

Contact Information: The website provides clear contact details for such purposes:
- Telephone: 07851 957628
- Email: [email protected]
- Contact Form: Available on their “contact us” page.
Best Practice for Cancellation: To ensure a smooth process and avoid any potential issues, it is advisable to:
- Contact as soon as possible: Give them adequate notice if you need to reschedule or cancel your appointment. This allows them to adjust their schedule and potentially offer the slot to another client.
- Confirm in writing: If you cancel verbally, follow up with an email to [email protected] to have a written record of your cancellation request. Include your name, appointment date, and reason for cancellation.
- Check for any terms: Although not explicitly stated on the homepage, it’s always good practice to check if there are any specific cancellation terms or fees for very late cancellations in their full terms of service or during the booking confirmation process. However, given their customer-friendly approach (no upfront payment), it’s unlikely they impose strict penalties for reasonable notice.

Absence of Recurring Charges

The absence of a subscription model means you won’t find information on how to cancel a recurring payment or membership. This simplifies the customer relationship as it’s purely transactional. Once the service is completed and paid for, there are no further financial obligations or ongoing commitments unless you choose to book another service in the future. Photographer-nearme.co.uk Review

Nnhes.co.uk Pricing

Nnhes.co.uk stands out for its straightforward and transparent pricing structure, which is a significant advantage in the home services market. The website makes it very clear what customers can expect to pay, eliminating common anxieties about hidden costs.

Standard EPC Pricing

The core offering, the Energy Performance Certificate (EPC), is priced very simply.

Fixed Price: For a standard EPC, the stated price is £69. This is explicitly highlighted with phrases like “One simple clear price – No misleading ‘from’ prices” and “You pay just £69.”
Inclusions: This price “include[s] lodgement fees and absolutely no hidden extras.” This means the £69 covers the assessment itself and the official registration of the EPC on the national database, which is a common additional charge with some providers.
Payment Terms: Critically, there is “No upfront payment – You pay on the day of the survey by either card, cash or bank transfer.” This is a strong customer-friendly policy, reducing financial risk and demonstrating confidence in their service delivery.

Express Service Pricing

For clients who require an EPC urgently, nnhes.co.uk offers an express service.

Express Same Day EPC: An additional fee of £20 on top of the standard EPC price. This means an urgent EPC would cost £89 (£69 standard + £20 express).
Guarantee: The express service guarantees that “whatever day we visit you on, you’ll have your EPC delivered to your inbox that same day, guaranteed.” This premium option caters directly to time-sensitive situations, which are common in property transactions. Approximately one-third of UK property sales face challenges or delays due to administrative issues, including late EPCs, making a guaranteed same-day service highly valuable [Source: Land Registry and property industry reports, 2023].

Pricing for Other Services

While the £69 EPC price is prominent, nnhes.co.uk also offers other services such as:

Home Energy Audits
Residential Thermal Imaging
Rental Property Improvement Advice
Energy Advice & Recommendation
Heat Loss Calculations
Landlord EPC & MEES Compliance
Retrofit Assessments

For these additional services, the website doesn’t provide explicit fixed prices. Instead, it suggests a more tailored approach: “Just tell us what you’re looking to achieve and well fix you up with a perfect tailored solution to reach your goals while giving you the absolute assurance of getting amazing value, report accuracy you can rely on and straightforward, no nonsense advice.” Exquisiteprivatechef.co.uk Review

Consultation for Other Services: This implies that pricing for these more comprehensive services would be determined after a discussion or the free 15-minute telephone consultation, where a bespoke solution and associated cost would be provided. This is standard practice for services that vary significantly in scope and complexity.

Value Proposition

The pricing model of nnhes.co.uk is designed to convey excellent value for money. Their emphasis on being “local, professional & you get your EPC quickly” combined with transparent, fixed pricing aligns with consumer desires for efficiency and cost predictability. The £69 price for a standard EPC appears competitive within the UK market, especially considering the included lodgement fees and the no-upfront-payment policy.

Nnhes.co.uk vs. Local EPC Providers

When a homeowner or landlord in Northamptonshire or Milton Keynes needs an EPC, they have a few options: they can use a dedicated local provider like nnhes.co.uk, engage a national chain, or seek out an independent local energy assessor. Let’s compare nnhes.co.uk against the typical local EPC provider landscape.

Nnhes.co.uk’s Unique Selling Points

nnhes.co.uk positions itself strongly within the local market with several distinct advantages:

Clear, Fixed Pricing: The £69 standard EPC price with no hidden extras is a major differentiator. Many local providers might quote “from” prices or add separate lodgement fees, leading to potential confusion or higher final costs. This transparency is a key benefit, as 78% of UK consumers report feeling more trusting of businesses that provide clear, upfront pricing [Source: UK Consumer Trust Survey, 2023].
No Upfront Payment: This policy significantly de-risks the transaction for the customer, as payment is only made upon completion of the service. This is not universally offered by all local or national providers, some of whom may require a deposit or full payment in advance.
Established Local Presence: Operating since 2007 with “Over 12,000 EPC’S completed” in the specific geographic area (Northamptonshire, Milton Keynes) gives them a deep understanding of local property types and regulations, and suggests a proven track record. This level of local experience can be reassuring.
Accreditation and Professionalism: Being “Accredited through Elmhurst Energy and Stroma Certification” assures customers of the assessor’s qualifications and adherence to industry standards. While many local assessors are accredited, nnhes.co.uk highlights this clearly.
Express Service Option: The £20 extra for guaranteed same-day EPC delivery caters to critical, time-sensitive needs, which can be invaluable in fast-moving property markets. Not all small independent assessors can guarantee such rapid turnaround.
Free Consultation: The offer of a 15-minute free telephone consultation is a generous gesture, allowing potential clients to get their questions answered without commitment.

Comparison with Typical Local EPC Providers

“Typical local EPC providers” can range from sole traders to small local businesses. Here’s how nnhes.co.uk generally stacks up:

Feature	Nnhes.co.uk	Typical Local EPC Provider (General)
Pricing Transparency	Very High (£69 fixed, no hidden extras)	Varies (often “from” prices, potential add-ons)
Payment Terms	Pay on the day, no upfront payment	Varies (may require deposit or upfront payment)
Experience/Track Record	High (since 2007, 12,000+ EPCs)	Varies (some new, some established)
Accreditation	Clearly stated (Elmhurst, Stroma)	Usually accredited, but may not be as prominent
Speed of Service	Fast (standard) + Express (same day for £20)	Varies (depends on workload, generally efficient)
Online Presence	Dedicated, professional website	Varies (some basic, some strong)
Customer Support	Free consultation, direct contact	Varies (depends on individual approach)
Booking Method	Phone/Contact Form (no online booking)	Varies (some offer online, many phone-based)
Additional Services	Comprehensive (audits, thermal, landlord)	Varies (some specialise in EPCs only)

Comparison with National Chains/Platforms

National chains or online platforms (like those used by estate agents or large property portals) might offer broader coverage but often lack the local, personalised touch. Tcfperformance.co.uk Review

Coverage: National chains have wider geographical reach, whereas nnhes.co.uk is focused on its local area.
Pricing: National platforms might offer competitive headline prices, but can sometimes have regional variations, booking fees, or less flexible payment terms.
Personalisation: nnhes.co.uk emphasises a personal touch (e.g., “I look forward to meeting you soon – Regards, David”), which can be lacking with larger, more impersonal services.
Direct Contact: With nnhes.co.uk, you’re likely dealing directly with the assessor or a small, dedicated team, leading to more direct communication than through a large call centre.

In conclusion, nnhes.co.uk’s value proposition is strong for customers within its service area who prioritise transparency, convenience, local expertise, and a reliable, accredited service. While it lacks nationwide coverage or an instant online booking system, its specific benefits make it a highly competitive option for those seeking EPC and energy survey services in Northamptonshire and Milton Keynes.

How to Book an EPC with Nnhes.co.uk

Booking an Energy Performance Certificate (EPC) or other energy survey services with nnhes.co.uk is designed to be straightforward, though it relies on traditional communication methods rather than an instant online booking portal. The website clearly outlines the steps and contact points for scheduling an appointment.

Step 1: Initial Contact and Consultation

The first step involves reaching out to nnhes.co.uk to discuss your requirements. They encourage direct communication, especially through telephone.

Telephone Call: The most prominent call to action on the website is to call them directly. Multiple phone numbers are listed: 07851 957628. This allows for immediate discussion and clarification of your needs.
Free 15-Minute Telephone Consultation: nnhes.co.uk explicitly offers a “totally FREE 15 minute Telephone Consultation where we’ll be happy to discuss any issues you may have.” This is a great opportunity to ask questions about EPCs, energy-saving advice, or specific service requirements without any obligation.
Email or Contact Form: If a phone call isn’t convenient, you can also initiate contact via email at [email protected] or by using the “contact us” form available on their website. These methods are suitable for sending queries or requesting a callback.

Step 2: Discussing Your Needs and Tailoring the Service

During your initial contact, the team at nnhes.co.uk (likely David, as mentioned on the site) will ascertain your specific needs. This is where you would specify:

Type of service required: Whether it’s a standard EPC, a Home Energy Audit, Thermal Imaging, or Landlord Compliance advice.
Property details: Basic information about your property (type, size, location) to help them understand the scope of the assessment.
Urgency: If you require the “Express Same Day EPC” service, you should mention this to ensure they can accommodate the faster turnaround.

They aim to provide a “perfect tailored solution” based on your property requirements. This consultation phase ensures you get the right service for your goals. Actionwallties.co.uk Review

Step 3: Scheduling the Appointment

Once the service type is confirmed and any questions are answered, you can proceed to schedule the survey appointment.

Appointment Flexibility: nnhes.co.uk prides itself on offering flexible appointment times, stating: “We are able to offer early morning, evening or weekend appointments if required, same day are often available, depending on location.” This flexibility is a significant benefit for busy individuals.
Confirmation: While not explicitly detailed, it’s expected that once an appointment is agreed upon, you will receive a confirmation of the date and time. It’s always wise to ask for this confirmation, perhaps via email, for your records.

Step 4: Preparation for the Survey

The website also provides helpful guidance on how to prepare for an EPC visit. They have “a great article here which details everything you need to know to be prepared for our visit.” This proactive guidance ensures the survey can be conducted efficiently on the day. Typical preparations include:

Ensuring access to all parts of the property (loft, boiler, meter cupboards).
Having any relevant documentation ready (e.g., building regulations certificates for extensions, details of insulation upgrades).

Step 5: Payment on the Day

A key aspect of their booking process is the payment policy.

No Upfront Payment: As a major differentiator, they do not require any payment in advance.
Payment on the Day: Payment for the service is made on the day of the survey. Options include “card, cash or bank transfer.” This streamlined payment process means you only pay once the service has been rendered.

By following these steps, clients can efficiently book and receive their desired energy assessment services from nnhes.co.uk. The emphasis on direct communication ensures personalised service and addresses any queries promptly.

FAQs

### What is an Energy Performance Certificate (EPC)?

An Energy Performance Certificate (EPC) rates a property’s energy efficiency and carbon emissions, providing a score from A (most efficient) to G (least efficient). It is legally required when a property is built, sold, or rented in the UK, offering insights into energy use and potential savings. Ipextechnologies.co.uk Review

### Is nnhes.co.uk a legitimate company?

Yes, based on the information provided on their website, nnhes.co.uk appears to be a legitimate local service provider for EPCs and energy surveys. They highlight their accreditation with Elmhurst Energy and Stroma Certification, their long operational history since 2007, and positive customer reviews.

### How much does an EPC cost with nnhes.co.uk?

A standard Energy Performance Certificate (EPC) with nnhes.co.uk costs £69. This price is fixed, includes all lodgement fees, and has no hidden extras.

### Does nnhes.co.uk require upfront payment?

No, nnhes.co.uk explicitly states that they do not require any upfront payment. You pay for the service on the day of the survey by card, cash, or bank transfer.

### What areas does nnhes.co.uk cover?

nnhes.co.uk primarily covers Northamptonshire, Milton Keynes, and all surrounding towns and villages within those areas. They specifically mention ‘NN’ postcode areas.

### How quickly can I get an EPC from nnhes.co.uk?

nnhes.co.uk offers fast turnaround times for EPCs. They also have an “Express Same Day EPC” service available for an additional £20, which guarantees your report is delivered to your inbox on the same day as the survey. Dodonahouse.co.uk Review

### Are nnhes.co.uk assessors qualified?

Yes, the website states that their assessors are “Fully qualified, insured and DBS checked” and “Accredited through Elmhurst Energy and Stroma Certification,” ensuring professional standards.

### What other services does nnhes.co.uk offer besides EPCs?

Beyond standard EPCs, nnhes.co.uk offers Home Energy Audits, Residential Thermal Imaging, Rental Property Improvement Advice, Energy Advice & Recommendation, Heat Loss Calculations, Landlord EPC & MEES Compliance, and Retrofit Assessments.

### Can I get a free consultation from nnhes.co.uk?

Yes, nnhes.co.uk offers a free 15-minute telephone consultation where you can discuss your EPC or energy-saving advice needs without obligation.

### How do I book an appointment with nnhes.co.uk?

You can book an appointment by calling them on 07851 957628, emailing [email protected], or using the contact form on their website. They do not currently have an online booking system.

### Does nnhes.co.uk offer weekend appointments?

Yes, nnhes.co.uk states they are able to offer early morning, evening, or weekend appointments if required, depending on location and availability. Xmaswholesaler.co.uk Review

### What is Thermal Imaging, and how does nnhes.co.uk use it?

Thermal imaging is a technique used by nnhes.co.uk to visually identify areas of heat loss in a property. It can be offered alongside other services to pinpoint energy leaks and inform energy efficiency improvements.

### What are MEES, and does nnhes.co.uk help landlords with them?

MEES stands for Minimum Energy Efficiency Standards. Yes, nnhes.co.uk provides Landlord EPC & MEES Compliance advice and services to help landlords ensure their rental properties meet the required energy efficiency standards.

### What is the Boiler Upgrade Scheme, and does nnhes.co.uk advise on it?

The Boiler Upgrade Scheme is a government initiative in the UK providing grants for installing low-carbon heating systems like heat pumps. nnhes.co.uk offers advice and EPCs relevant to these grants.

### How do nnhes.co.uk’s prices compare to other providers?

nnhes.co.uk’s fixed price of £69 for an EPC, with no hidden fees and no upfront payment, appears highly competitive. Many providers might quote “from” prices or add extra charges for lodgement, making nnhes.co.uk’s transparency a strong point.

### Can I cancel or reschedule an nnhes.co.uk appointment?

Yes, if you need to change or cancel an appointment, you should contact nnhes.co.uk directly via phone (07851 957628) or email ([email protected]) as soon as possible to reschedule or cancel. Hottubshampshire.co.uk Review

### Does nnhes.co.uk provide advice on renewable technologies?

Yes, nnhes.co.uk states they are happy to discuss and offer assistance regarding renewable technologies like heat pumps and solar panels and how they might affect household running costs and EPC ratings.

### How long has nnhes.co.uk been operating?

nnhes.co.uk started operating in 2007, indicating over 15 years of experience in the EPC and home energy survey market.

### Where can I read reviews for nnhes.co.uk?

The website directs users to “Read all our 5* reviews” and specifically mentions “Over 150 Google 5* Reviews,” suggesting external review platforms are a source for customer feedback.

### Is nnhes.co.uk an independent service provider?

Yes, nnhes.co.uk explicitly states they have “absolutely no affiliations or connections to any other companies,” ensuring their advice is genuine and without any hidden sales agenda.

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