Oohlalashes.co.uk Review

Based on looking at the website, Oohlalashes.co.uk appears to be a local lash and brow service provider based in Billericay, Essex, rather than a typical e-commerce platform. The site primarily focuses on booking appointments for various lash extensions, lash lifts, and brow services. While it provides contact information and a clear service menu with prices, several critical elements expected from a trustworthy and comprehensive online presence are notably absent. This raises concerns about its overall legitimacy and the depth of information available to potential clients seeking to make informed decisions.

Here’s an overall review summary:

Website Professionalism: Moderate (functional but lacks depth).
Transparency: Low (missing key legal and operational details).
Ease of Booking: Good (direct booking link and clear contact numbers).
Service Information: Clear (detailed service descriptions and prices).
Customer Support Information: Limited (primarily text-based communication).
Physical Address: Provided (22 Norsey Road, Billericay, Essex CM11 1AE).
Operating Hours: Provided (Mon-Thu 9:00-19:00, Fri 9:00-17:00, Sat-Sun Appointment only).
Legal Disclosures: Absent (no privacy policy, terms of service, or cookie policy).
Customer Reviews/Testimonials: Absent on the homepage.
About Us Section: Absent.
Social Media Presence: Not explicitly linked on the homepage.
Overall Recommendation: Not recommended for those seeking a fully transparent and legally compliant online service provider due to significant missing information that is standard for legitimate businesses.

The website, Oohlalashes.co.uk, positions itself as a go-to for “stunning, long-lasting lash looks.” It lays out its service offerings, from “Half Hour Natural Lash Extensions” at £25 to “Extra Thick Lash Extensions” for £80, alongside brow services like “Brow Wax & Tint” for £25. They even offer combo deals. The booking process seems straightforward, directing users to “PUSH HERE TO BOOK NOW” via an external scheduling link (oohlalashesbookings.as.me). However, for a business operating in today’s digital landscape, merely listing services and a booking link falls short. There’s a distinct lack of foundational trust-building elements that consumers, especially in the UK, have come to expect. Without clear legal policies, information about the business’s background, or customer feedback directly on the site, it’s tough to gauge the full picture of their operation. This isn’t just about convenience; it’s about consumer protection and establishing credibility.

Since beauty services like lash extensions and semi-permanent brows, while not inherently forbidden in Islam, often involve elements that can be contentious depending on interpretation (e.g., changing natural appearance, potential use of haram ingredients in products, or exposure during application), it’s always prudent for a Muslim consumer to exercise caution. The core issue here isn’t the service itself, but the lack of transparency on the website that prevents a comprehensive assessment. For those seeking ethical and transparent alternatives in personal care, focus on businesses that provide full ingredient lists, clear certifications, and robust customer information.

Here are some alternatives for ethical personal care and beauty:

Green People
- Key Features: Organic and natural skincare, haircare, sun care, and make-up. Free from harsh chemicals, synthetic fragrances, and parabens. Vegan and cruelty-free options.
- Average Price: £10-£30 per product.
- Pros: Certified organic, ethical sourcing, suitable for sensitive skin, strong environmental commitment.
- Cons: Higher price point than conventional brands, limited availability in some physical stores.
Neal’s Yard Remedies
- Key Features: Organic health and beauty products, including skincare, body care, aromatherapy, and supplements. Focus on sustainable and ethical practices.
- Average Price: £15-£40 per product.
- Pros: Well-established brand, strong organic credentials, recyclable packaging, B Corp certified.
- Cons: Can be expensive, some products may have strong natural scents not appealing to everyone.
Faith in Nature
- Key Features: Natural shampoo, conditioner, body wash, and soap. Vegan and cruelty-free, with many products containing essential oils and plant extracts.
- Average Price: £5-£15 per product.
- Pros: Affordable, widely available, ethical and sustainable ethos, good range of scents.
- Cons: Packaging can be basic, some users might find the formulations less luxurious than premium brands.
Weleda
- Key Features: Holistic natural and organic skincare for face, body, and baby. Uses biodynamic ingredients and focuses on supporting the body’s natural functions.
- Average Price: £10-£25 per product.
- Pros: Certified natural and organic, long-standing reputation, gentle formulations, pleasant natural scents.
- Cons: Some products may contain alcohol, which might be a concern for some, less accessible in mainstream supermarkets.
Pai Skincare
- Key Features: Organic and ethical skincare specifically formulated for sensitive and reactive skin. Products are certified organic by the Soil Association.
- Average Price: £20-£50 per product.
- Pros: Excellent for sensitive skin, transparent ingredient lists, strong organic certifications, made in the UK.
- Cons: Premium pricing, smaller product range compared to larger brands.
Dr. Bronner’s
- Key Features: Multi-purpose liquid and bar soaps, body lotions, and balms. Certified organic, fair trade, and vegan. Known for concentrated formulas.
- Average Price: £5-£15 per product.
- Pros: Versatile products, strong ethical and environmental commitment, excellent value due to concentration.
- Cons: Scent profiles can be strong, liquid soap requires dilution for some uses.
Balm Balm
- Key Features: Small range of 100% organic skincare products, including balms, cleansers, and floral waters. Focus on simple, pure ingredients.
- Average Price: £8-£20 per product.
- Pros: Fully organic, minimal ingredients, suitable for very sensitive skin, eco-friendly.
- Cons: Limited product range, not as widely known as larger brands.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Oohlalashes.co.uk Review & First Look

When you land on Oohlalashes.co.uk, you’re immediately greeted with a clear call to action: “PUSH HERE TO BOOK NOW.” This signals a direct, service-oriented approach. The site is visually clean, featuring imagery of lash extensions and highlighting their core offerings. The initial impression is that of a local beauty salon with a dedicated online booking system. They clearly state their mission: “to create stunning, long-lasting lash looks” and make lashes and brows “perfect.” For new clients, they even dangle the carrot of “special welcome offers,” which is a smart move for conversion.

Initial Observations and Usability

The navigation is straightforward, with a primary focus on booking services. The main sections are laid out logically, showcasing “Lash Services,” “Brow Services,” and “Combination Services.” Each service comes with a brief description, duration, and price, which is excellent for immediate understanding. For instance, “Classic Lash Extensions” are listed at “1 hour @ £40,” providing clear expectations. The contact method is predominantly text-based, directing users to mobile numbers for specific queries like patch tests, new client offers, or out-of-hours appointments. This suggests a more personal, direct communication style rather than a comprehensive online customer service portal.

Missing Key Information

However, the initial positive impression quickly diminishes when scrutinising the website for standard elements of trust and transparency. There is a glaring absence of crucial legal pages such as a Privacy Policy, Terms and Conditions, or a Cookie Policy. In the UK, with regulations like GDPR, these are not just good practice but often a legal requirement for any website collecting user data or facilitating transactions. Without these, customers have no clear understanding of how their personal information is handled, what their rights are, or the terms governing their booking and service. This omission is a significant red flag for any business trying to establish legitimacy online.

Oohlalashes.co.uk Pros & Cons

Let’s break down what Oohlalashes.co.uk does well and where it significantly falls short, especially from a consumer trust and ethical perspective.

Pros

The website offers several clear advantages for potential customers seeking lash and brow services:

Clear Service Menu and Pricing: One of the strongest points is the straightforward presentation of services, their durations, and explicit pricing. This transparency upfront helps clients choose services that fit their budget and schedule. For example, “Lash Lift (with Tint & Lash Botox) – 1 hour @ £40” tells you exactly what you’re getting.
Direct Booking System: The prominent “PUSH HERE TO BOOK NOW” button linked to an external scheduling platform (oohlalashesbookings.asme) streamlines the booking process. This convenience is a major draw for busy individuals.
Specific Contact Information for Queries: The provision of distinct mobile numbers for patch tests, new client offers, and brow-related questions (e.g., Britt’s direct line for semi-permanent brows) suggests a personalised approach to customer service, potentially making clients feel more attended to.
Physical Address and Opening Hours: Clearly stating the physical address (22 Norsey Road, Billericay, Essex CM11 1AE) and detailed opening hours lends a degree of tangible presence to the business. Knowing where the salon is located and when it’s open builds immediate confidence.
Gift Vouchers Available: The option to purchase gift vouchers from £20, either online or via text collection, adds a practical element for existing clients wanting to share the experience or for gift-giving.

Cons

The downsides of Oohlalashes.co.uk are substantial, particularly concerning trust, legal compliance, and customer assurance:

Absence of Legal and Privacy Policies: This is arguably the biggest drawback. The lack of a Privacy Policy, Terms and Conditions, Refund Policy, or Cookie Policy is a critical omission. Without these, customers cannot ascertain how their personal data is used, what their rights are regarding bookings and cancellations, or the general terms of engagement. This absence is a serious breach of standard online business practices and regulatory expectations in the UK. According to the Information Commissioner’s Office (ICO), businesses collecting personal data must provide clear privacy information.
No Customer Reviews or Testimonials on Site: While a business might have external reviews (e.g., Google or social media), their complete absence on the website itself is a missed opportunity for building trust. Positive testimonials are a powerful form of social proof, helping new clients feel more confident about the service quality.
Lack of “About Us” Section: There’s no information about the business’s history, the qualifications of its staff, or its philosophy. A well-crafted “About Us” page humanises a business and provides a sense of credibility and expertise. Customers often want to know who they are entrusting their beauty needs to.
Limited Customer Support Channels: While text messaging is offered, the absence of an email address for general inquiries, a live chat function, or a dedicated FAQ section for common questions can make it difficult for clients to get comprehensive support without direct, real-time engagement. The current setup might be convenient for quick queries but not for complex issues.
No Information on Product Ingredients/Safety: For beauty services involving products applied to the body, particularly the sensitive eye area, consumers are increasingly concerned about ingredients, potential allergens, and safety standards. The website offers no insight into the brands or types of products used, which can be a significant concern for those with sensitivities or specific ethical considerations.
No Social Media Links: In today’s market, a strong social media presence is crucial for beauty businesses to showcase their work, engage with customers, and build a community. The lack of direct links to platforms like Instagram or Facebook on the homepage is a missed opportunity for marketing and trust-building.
Reliance on External Booking Site Without Full Integration: While a direct booking link is convenient, the use of an external platform (as.me) without comprehensive integration or mirroring of important information can sometimes create a disjointed user experience.

In conclusion, while Oohlalashes.co.uk offers clear service details and an easy booking path, its significant deficiencies in legal transparency and comprehensive customer information make it less trustworthy than a fully compliant and transparent online business should be. For any beauty service, understanding the underlying business practices and terms is paramount for consumer protection.

Oohlalashes.co.uk Alternatives

When looking for alternatives to Oohlalashes.co.uk, it’s wise to consider service providers that offer not only quality beauty treatments but also a higher degree of transparency, customer assurance, and ethical considerations. The focus should be on businesses that clearly outline their practices, uphold consumer rights, and ideally provide details about their products. While direct “lash” service alternatives are difficult to list universally due to their local nature, we can highlight categories and examples of beauty and self-care businesses that generally meet higher standards of online legitimacy and ethical practice.

Professional Beauty Salons with Strong Online Presences
- Key Features: Established salons often have comprehensive websites detailing all services (lashes, brows, nails, skincare), clear pricing, online booking, dedicated “About Us” sections, and readily available legal policies (Privacy Policy, Terms of Service). They often showcase their team’s qualifications and client testimonials.
- Considerations: Search for well-reviewed local salons in your area through Google Maps, Yelp, or local directories. Check their websites for the crucial elements missing from Oohlalashes.
Specialised Brow & Lash Bars with Transparent Practices
- Key Features: Businesses focusing solely on lashes and brows may offer a deeper level of expertise. Look for those that specify the brands of adhesives or tints they use, offer patch test information clearly, and provide aftercare instructions online. They should also have robust booking and cancellation policies.
- Considerations: Often found in larger towns and cities. Examples might include independent studios that prioritise client education and safety.
Ethical & Organic Beauty Retailers
- Key Features: While not service providers, these retailers offer products that can be used for at-home beauty routines or to support ethical professional treatments. They typically provide full ingredient lists, certifications (e.g., organic, cruelty-free, vegan), and transparent sourcing information.
- Considerations: Brands like Green People, Neal’s Yard Remedies, and Pai Skincare are excellent examples of companies with strong ethical foundations in their product offerings.
Mobile Beauty Therapists with Professional Websites
- Key Features: Many self-employed therapists offer mobile services. The best ones will have professional websites with clear service lists, prices, geographical coverage, and, crucially, full disclosure of their qualifications, insurance details, and client terms. They should also provide before-and-after galleries.
- Considerations: Ensure they are fully insured and certified. Always ask for proof of qualifications if it’s not readily available on their site.
Franchised Beauty Chains
- Key Features: Larger chains often have highly standardised operations, robust legal frameworks, and comprehensive websites. They tend to offer consistent service quality across multiple locations and have established customer service protocols.
- Considerations: While sometimes less personal, they often provide a higher level of corporate accountability and consumer protection.
Salons with Verified Google My Business Profiles
- Key Features: Look for businesses with a high volume of positive, recent Google reviews. A well-maintained Google My Business profile often includes photos, specific service lists, and direct links to their website and booking. This provides a strong indicator of customer satisfaction and active engagement.
- Considerations: Pay attention to the content of reviews, especially regarding hygiene, customer service, and longevity of results.

Oohlalashes.co.uk Pricing

Oohlalashes.co.uk clearly outlines its service pricing directly on the homepage, which is a significant advantage for potential clients. This transparency allows individuals to understand the cost implications upfront and choose services that align with their budget. The pricing structure is segmented by type of service, duration, and the desired aesthetic outcome, ranging from natural enhancements to more dramatic looks. Rawstrength-gymwear.co.uk Review

Lash Services Pricing

The lash service offerings are categorised by duration and desired fullness:

Half Hour Natural Lash Extensions:
- Price: £25
- Duration: 30 minutes
- Description: “A light, natural lash set – perfect for first-timers or quick gap fills. Paid in full at time of booking.” This specifies an upfront payment requirement.
Classic Lash Extensions:
- Price: £40
- Duration: 1 hour
- Description: “Full set by our master lash experts. Choose a natural or fuller look.”
Lash Lift (with Tint & Lash Botox):
- Price: £40
- Duration: 1 hour
- Description: “A lash-enhancing treatment that lifts and tints your natural lashes.”
Extra Thick Lash Extensions:
- Price: £80
- Duration: 2 hours
- Description: “For a dramatic, fuller lash look. Please book 2 hours.”

Brow Services Pricing

For brow enhancements, the primary listed service is:

Brow Wax & Tint:
- Price: £25
- Duration: 30 minutes
- Description: “High-quality hybrid tint and precise wax shaping with colour options.”
Microblading/Semi-Permanent Brows: The website mentions this service under “Brow Services” but does not provide a specific price or duration, only indicating that Britt should be contacted directly at 07438907306 for these queries. This suggests a consultation-based pricing for more intricate procedures.

Combination Services Pricing

Oohlalashes.co.uk also offers bundled services, combining lash and brow treatments, which can be more cost-effective for clients seeking a full eye makeover:

Lashes (1hr) + Brow Wax & Tint:
- Price: £65
- Duration: 1 hour 15 minutes
- Description: “Our most popular combo. Choose lash extensions or a lash lift, plus full brow service.”
Half Hour Lash Extensions + Brow Wax & Tint:
- Price: £50
- Duration: 1 hour
- Description: “Natural lash set or quick gap fill, plus brow tint and wax.”
Lash Lift + Brow Lamination (both with tint):
- Price: £75
- Duration: 1 hour
- Description: “A full eye-enhancing treatment including lash lift and brow lamination.”

Other Pricing Details

Out-of-Hours Appointments:
- Price: £50 per hour (a £10 surcharge applies for these slots).
- Description: “Can’t find a time online? Text us for extra slots: 📲 07968 967245.” This flexibility comes at an additional cost.
Patch Test / Consultation:
- Price: Free
- Description: “Text to book a patch test before your appointment. 07968 967245.” This is standard practice for safety and allergy prevention.
Gift Vouchers:
- Price: Available From £20
- Description: “Order online or text to collect.”

Overall Assessment of Pricing: The pricing appears to be competitive for the Billericay, Essex area, based on typical salon rates in the UK for similar services. The explicit nature of the pricing is commendable and avoids hidden costs, giving clients a clear expectation before booking. The only slight ambiguity is the lack of specific pricing for microblading/semi-permanent brows, which is understandable given the bespoke nature of such advanced procedures, but it would benefit from a “price on consultation” or starting price indication.

How to Book at Oohlalashes.co.uk

Booking an appointment with Oohlalashes.co.uk is designed to be straightforward, leveraging an external scheduling platform. The process is initiated directly from the homepage, guiding potential clients through a few clear steps.

Step-by-Step Booking Process

Initiate Booking: On the Oohlalashes.co.uk homepage, the most prominent element is often a large button or link stating “PUSH HERE TO BOOK NOW.” This is the primary gateway to their scheduling system.
Redirect to External Scheduling Platform: Clicking this button redirects you from Oohlalashes.co.uk to an external booking website, specifically oohlalashesbookings.as.me. This indicates that they use a third-party service provider for managing their appointments.
Select Service: Once on the as.me booking page, you will typically be presented with a list of available services, mirroring those detailed on the Oohlalashes.co.uk homepage (e.g., Half Hour Natural Lash Extensions, Classic Lash Extensions, Lash Lift, Brow Wax & Tint, Combination Services). You’ll need to select the specific service you wish to book.
Choose Date and Time: The platform will then display a calendar with available dates and time slots. You can navigate through the calendar to find a suitable appointment. It’s important to select a time that works for you, keeping in mind the stated duration of the service (e.g., 1 hour for Classic Lash Extensions).
Provide Personal Details: After selecting your preferred slot, the booking system will prompt you to enter personal information, typically including your name, phone number, and email address. This information is essential for confirming your booking and for the salon to contact you.
Confirm and Pay (if applicable): For some services, like the “Half Hour Natural Lash Extensions,” the website explicitly states “Paid in full at time of booking.” The external booking platform will likely facilitate this payment securely. For other services, payment might be due at the salon. Always check the terms on the booking platform.
Receive Confirmation: Once your booking is complete, you should receive an automatic confirmation email or text message with your appointment details, including date, time, service, and location.

Key Considerations for Booking

Patch Test Requirement: For new clients, especially those receiving lash tints or lifts, a patch test is often required at least 24-48 hours before the main appointment to check for allergic reactions. Oohlalashes.co.uk advises texting 07968967245 to book a free patch test. It is crucial not to skip this step if required.
New Client Offers: If you are a new client and want to claim special welcome offers, the website advises to “Get in touch with us via text to claim your special welcome offers!” by texting 07968967245. This needs to be done before your booking to ensure the offer is applied.
Out-of-Hours Appointments: If standard online slots don’t suit, you can text 07968967245 for out-of-hours appointments, which incur a £10 surcharge.
Cancellation Policy: While not explicitly detailed on the Oohlalashes.co.uk homepage, all legitimate booking platforms and salons will have a cancellation policy. It is vital to check the terms on the oohlalashesbookings.as.me site before finalising your booking to understand cancellation fees or notice periods. This information is typically found in their Terms and Conditions or FAQ sections on the booking platform itself.
Payment Security: When making payments online, ensure the booking platform is secure (look for ‘https://’ in the URL and a padlock icon). The as.me domain is a common scheduling platform, which generally implies a level of security.

In essence, the booking process for Oohlalashes.co.uk is designed for convenience through its integrated third-party system. However, users should be proactive in checking the terms and conditions on the booking platform itself, as these details are not provided on the primary Oohlalashes.co.uk website.

How to Cancel Oohlalashes.co.uk Appointment

Cancelling an appointment with Oohlalashes.co.uk, much like the booking process, would typically follow the procedures set out by their third-party scheduling platform, oohlalashesbookings.as.me. While the main Oohlalashes.co.uk website does not detail a cancellation policy, standard practice for online booking systems provides clear mechanisms for managing appointments.

Standard Cancellation Process

Check Your Confirmation Email/SMS:
- When you initially booked your appointment, you would have received a confirmation email or text message from the oohlalashesbookings.as.me system. This confirmation often contains a direct link to “View,” “Manage,” or “Cancel” your appointment. This is usually the quickest and most direct way to cancel.
- Look for phrases like “Click here to reschedule or cancel” or similar links within the email/SMS.
Access the Booking Platform Directly:
- If you cannot find your confirmation message, you might be able to log in to the oohlalashesbookings.as.me platform (if you created an account) or use a “find appointment” feature by entering your email address and/or booking reference.
Review the Cancellation Policy: Thebikerstore.co.uk Review
- Before confirming cancellation, it is imperative to review the cancellation policy of the oohlalashesbookings.as.me platform or any specific policy displayed during the booking process.
- Common Cancellation Policies:
  - Notice Period: Most salons require a minimum notice period (e.g., 24, 48, or 72 hours) for cancellations or rescheduling without a fee. If you cancel outside this window, you might incur a charge or lose any deposit paid.
  - Fees: Some policies state a cancellation fee if insufficient notice is given.
  - Deposits: If you paid a deposit (e.g., for “Half Hour Natural Lash Extensions”), the policy will determine if it’s refundable or transferable.
  - No-Show Policy: A no-show will almost certainly result in the forfeiture of any deposit or a full charge for the service.
Confirm Cancellation:
- Follow the on-screen prompts to confirm your cancellation.
- Once confirmed, you should receive a cancellation confirmation email or text message. Keep this for your records.

Alternative Contact for Cancellation

If for any reason you are unable to cancel through the online system (e.g., technical issues, very short notice, or specific circumstances), the next best course of action is to contact Ooh La Lashes directly.

Text Message: Given their strong emphasis on text communication for inquiries, texting their main booking number is a viable option:
- 07968967245
- Clearly state your name, the date and time of your appointment, and the service you booked, along with your request to cancel.
- It’s advisable to do this within their stated opening hours (Mon-Thu 9:00 – 19:00, Friday 9:00 – 17:00, Sat – Sun Appointment only) to ensure a prompt response.
Email: While not prominently displayed for general inquiries, the website does list an email address: [email protected]. You could use this as a backup if text communication is not feasible or if you need a written record of your cancellation request.

Important Considerations

Proof of Cancellation: Always ensure you receive a confirmation of your cancellation, whether it’s an automated email from the booking system or a direct reply from the salon. This protects you in case of any disputes.
Timeliness: Adhere to the cancellation policy’s notice period to avoid charges. If you are cancelling with very short notice due to an emergency, communicating this directly with the salon via text or email is the best approach.
Rescheduling vs. Cancelling: Often, rescheduling within the notice period is more flexible than outright cancellation. Check if the booking system offers an easy reschedule option.

In summary, while the Oohlalashes.co.uk website itself lacks a detailed cancellation policy, the confirmation email from their booking platform is your primary tool for managing or cancelling an appointment. Always review the terms and conditions on that platform, and if in doubt, contact the salon directly via their provided mobile number or email.

Oohlalashes.co.uk vs. Competitors

When evaluating Oohlalashes.co.uk against its competitors in the beauty service industry, particularly within the UK, it’s essential to consider various aspects beyond just the services offered. Key differentiators often lie in online presence, customer trust factors, service specialisation, and overall brand professionalism.

Online Presence and Transparency

Oohlalashes.co.uk: As discussed, the website is functional for booking but severely lacks foundational elements like a Privacy Policy, Terms and Conditions, or an About Us section. Its online presence is primarily a booking portal, not a comprehensive business information hub. There are no direct links to social media, which is a major missed opportunity for a beauty service.
Stronger Competitors (e.g., The Lash Lounge, Lash Perfect, Local Independent Salons with Robust Websites): Reputable salons and beauty chains typically invest heavily in their online presence. Their websites will feature:
- Comprehensive Legal Pages: Clearly visible Privacy Policies, Terms of Service, Cancellation Policies, and often Cookie Policies are standard practice.
- Detailed “About Us” Sections: Providing insights into the salon’s philosophy, the experience and qualifications of their staff, and their commitment to hygiene and safety.
- Client Testimonials & Portfolios: Dedicated sections for client reviews, before-and-after galleries, and sometimes even video testimonials.
- Active Social Media Integration: Direct links to Instagram, Facebook, and other platforms where they showcase their work, engage with clients, and run promotions.
- Online Shop Integration: Some competitors might sell aftercare products or branded merchandise directly through their website.
- Product Information: Details about the brands of lashes, adhesives, tints, or other products used, often highlighting if they are cruelty-free, vegan, or professional-grade.

Service Specialisation and Range

Oohlalashes.co.uk: Focuses squarely on lash extensions, lash lifts, and brow services (wax, tint, lamination, microblading mentioned). This specialisation can be a strength, suggesting expertise in these areas. Pricing is transparent for most services.
Stronger Competitors:
- Specialised Lash & Brow Bars: Many competitors also specialise in these areas, but they often provide more nuanced options (e.g., volume lashes, hybrid lashes, mega volume, different curls, and lengths), extensive aftercare advice, and loyalty programs. They might offer advanced brow services with detailed consultation processes.
- Full-Service Beauty Salons: Other competitors might be comprehensive beauty salons offering a wider array of services including nails, facials, waxing, massage, and hair styling. This allows clients to get multiple treatments in one place, which can be convenient.

Customer Interaction and Support

Oohlalashes.co.uk: Relies heavily on text messaging for most inquiries (patch tests, new client offers, out-of-hours). While direct, it lacks formal customer support channels like dedicated email, live chat, or a comprehensive FAQ section on the website.
Stronger Competitors:
- Multi-Channel Support: Offer a variety of contact methods including dedicated email addresses, phone lines, contact forms, and often live chat support during business hours.
- Extensive FAQs: Provide detailed answers to common questions about services, preparation, aftercare, booking, and cancellation.
- Online Account Management: Allow clients to create accounts to easily view past appointments, reschedule, or cancel, and manage personal preferences.

Trust and Reputation Building

Oohlalashes.co.uk: Builds trust primarily through clear service descriptions, pricing, and providing a physical address. However, the lack of legal documentation and online social proof (reviews on their own site) significantly hampers its ability to instill confidence.
Stronger Competitors: Actively build trust through:
- Professional Accreditations: Displaying relevant industry body memberships or certifications (e.g., BABTAC, Guild of Beauty Therapists).
- Insurance Details: While not always public, some transparent businesses might mention they are fully insured.
- Community Engagement: Involvement in local events, charity work, or consistent positive engagement on social media.
- Consistent Branding: A cohesive brand identity across all online and offline touchpoints.

Conclusion: While Oohlalashes.co.uk offers a convenient booking platform for its core services, it pales in comparison to competitors who prioritise comprehensive online transparency, robust customer support infrastructure, and active reputation management. For consumers seeking a truly professional and trustworthy beauty service provider online, looking for businesses that excel in these areas—especially in providing clear legal policies and social proof—is paramount. The lack of these essential elements positions Oohlalashes.co.uk as significantly less transparent and professional than many well-established or digitally-savvy beauty service providers in the UK market.

FAQ

What services does Oohlalashes.co.uk offer?

Oohlalashes.co.uk offers a range of lash services including Half Hour Natural Lash Extensions, Classic Lash Extensions, Lash Lift (with Tint & Lash Botox), and Extra Thick Lash Extensions. They also provide brow services such as Brow Wax & Tint, and mention Microblading/semi-permanent brows. Combination packages for both lashes and brows are also available.

How can I book an appointment with Oohlalashes.co.uk?

You can book an appointment by clicking the “PUSH HERE TO BOOK NOW” button on their homepage, which redirects you to their external scheduling platform at oohlalashesbookings.as.me. From there, you can select your desired service, date, and time.

Is a patch test required before my appointment?

Yes, for certain services like lash tints or lifts, a patch test is generally required. Oohlalashes.co.uk advises new clients to text 07968967245 to book a free patch test before their main appointment.

What are the opening hours for Oohlalashes.co.uk?

Oohlalashes.co.uk is open Monday to Thursday from 9:00 to 19:00, and Friday from 9:00 to 17:00. On Saturdays and Sundays, appointments are by arrangement only.

Where is Oohlalashes.co.uk located?

Oohlalashes.co.uk is located at 22 Norsey Road, Billericay, Essex CM11 1AE. Coolice.co.uk Review

Does Oohlalashes.co.uk offer out-of-hours appointments?

Yes, Oohlalashes.co.uk offers flexible out-of-hours appointments. There is a £10 surcharge for these slots, and you need to text 07968967245 to arrange them.

Can I get a gift voucher from Oohlalashes.co.uk?

Yes, gift vouchers are available from £20. You can order them online or text to collect them.

What is the price for Classic Lash Extensions at Oohlalashes.co.uk?

Classic Lash Extensions at Oohlalashes.co.uk cost £40 and take approximately 1 hour.

How much is a Brow Wax & Tint at Oohlalashes.co.uk?

A Brow Wax & Tint service at Oohlalashes.co.uk costs £25 and takes 30 minutes.

Does Oohlalashes.co.uk have a Privacy Policy or Terms and Conditions on their website?

No, based on the website review, there are no clearly visible Privacy Policy, Terms and Conditions, or Cookie Policy pages directly on the Oohlalashes.co.uk website. This is a significant omission for a business operating online.

How do I contact Oohlalashes.co.uk for specific queries?

For patch tests, new client offers, or out-of-hours appointments, you can text 07968967245. For brow-related questions or semi-permanent brows, you can contact Britt directly at 07438907306. Their booking email is [email protected].

Are there any customer reviews or testimonials displayed on the Oohlalashes.co.uk website?

No, the Oohlalashes.co.uk homepage does not display any customer reviews or testimonials directly on the site.

What is the duration for Extra Thick Lash Extensions?

Extra Thick Lash Extensions at Oohlalashes.co.uk require a 2-hour booking.

What is included in the Lash Lift (with Tint & Lash Botox) service?

The Lash Lift service at Oohlalashes.co.uk includes a lash-enhancing treatment that lifts and tints your natural lashes, along with “Lash Botox.”

Can new clients get special offers?

Yes, Oohlalashes.co.uk mentions “special welcome offers” for new clients. To claim them, you are advised to get in touch via text message at 07968967245. Gardenaspects.co.uk Review

What is the price for the “Lashes (1hr) + Brow Wax & Tint” combination?

The “Lashes (1hr) + Brow Wax & Tint” combination service costs £65 and has a duration of 1 hour 15 minutes.

Is payment required at the time of booking for all services?

The website specifically states that “Half Hour Natural Lash Extensions” are “Paid in full at time of booking.” For other services, it’s best to check the terms on the external booking platform (oohlalashesbookings.as.me).

Is there an “About Us” section on the Oohlalashes.co.uk website?

No, the website does not feature a dedicated “About Us” section that provides information about the business’s history, mission, or the qualifications of its staff.

How can I cancel an Oohlalashes.co.uk appointment?

To cancel an appointment, you should typically use the “Manage” or “Cancel Appointment” link found in your booking confirmation email or text from the oohlalashesbookings.as.me platform. If that’s not possible, you can text the salon directly at 07968967245.

Are there any social media links on the Oohlalashes.co.uk homepage?

No, the Oohlalashes.co.uk homepage does not display direct links to any social media profiles like Instagram or Facebook.