poolstore.co.uk FAQ

How long has Poolstore.co.uk been operating online?

Poolstore.co.uk states they have been “Over 25 years as the UK’s favourite internet pool supplies store,” indicating a long history in online retail.

Read more about poolstore.co.uk:
Poolstore.co.uk Review & First Look
Poolstore.co.uk Cons & Areas for Improvement
Poolstore.co.uk Alternatives
Is Poolstore.co.uk Legit?
Does Poolstore.co.uk Work?
Poolstore.co.uk Pricing
Poolstore.co.uk vs. Competitors
How to Get the Most Out of Poolstore.co.uk (If you use it)

Does Poolstore.co.uk offer free delivery?

Yes, Poolstore.co.uk offers free standard delivery on all orders over £50.00.

Can I get next-day delivery from Poolstore.co.uk?

Yes, for stock items ordered before 12:00 noon, Poolstore.co.uk offers next working day delivery.

What kind of products does Poolstore.co.uk sell?

Poolstore.co.uk sells a comprehensive range of swimming pool and spa needs, including pool chemicals, cleaning equipment, covers, liners, pumps, heaters, filters, DIY pool kits, and various accessories. How to Get the Most Out of Poolstore.co.uk (If you use it)

Is Poolstore.co.uk rated on Trustpilot?

Yes, Poolstore.co.uk is rated as “Excellent” on Trustpilot with a 4.8-star rating, having joined the platform in Spring 2023.

Does Poolstore.co.uk provide expert advice?

Yes, they explicitly state: “Call 02380 734922 for expert help” and “Our team are all technical experts no hard sell from them.”

What if I need help installing equipment bought from Poolstore.co.uk?

Poolstore.co.uk offers an “Installation service” for items such as pumps, heaters, and filters.

Does Poolstore.co.uk sell above-ground swimming pools?

Yes, they sell above-ground swimming pools “to suit all budgets” and also offer DIY pool kits.

Are there any environmentally friendly pool options or advice on Poolstore.co.uk?

While they offer various chemicals and general equipment, the homepage text does not explicitly highlight a strong focus on eco-friendly alternatives or extensive advice on sustainable water management beyond pool covers for heat retention. Poolstore.co.uk vs. Competitors

Does Poolstore.co.uk have a physical store I can visit?

The provided homepage text does not mention any physical store locations, focusing instead on their online presence and delivery services.

How do I contact Poolstore.co.uk customer service?

You can contact their customer service for expert help by calling 02380 734922. They also have “Customer Services” and “Contact us” links in their footer.

Does Poolstore.co.uk offer pool liner replacement services?

Yes, Poolstore.co.uk offers a “nationwide liner replacement service” for both domestic grade and heavy-duty pool liners.

Can I find spare parts for my pool equipment on Poolstore.co.uk?

Yes, they mention having “replacement pump or spare parts for your existing pump” and a wide range of filters from stock.

How can I stay updated with news and offers from Poolstore.co.uk?

Poolstore.co.uk states they no longer use Facebook or Twitter and recommend signing up for their newsletter to get the “latest news, offers and top tips.” Poolstore.co.uk Pricing

Does Poolstore.co.uk sell non-chlorine sanitisers?

Yes, for customers who prefer not to use chlorine, Poolstore.co.uk states, “If you don’t want to use chlorine we have non-chlorine pool sanitisers.”

What types of pool heaters does Poolstore.co.uk offer?

Poolstore.co.uk offers various types of pool heaters, including heat pumps, gas heaters, electric heaters, solar heating, heat exchangers, and oil heaters.

What kind of safety covers does Poolstore.co.uk provide?

They provide various safety covers, including winter safety covers, slatted covers, heat retention covers, and Walu Safety Covers.

Can I buy inflatable pool toys from Poolstore.co.uk?

Yes, Poolstore.co.uk has a “huge range of inflatable toys to play on.”

Does Poolstore.co.uk help with pool enclosures?

Yes, they state that “Enclosures are another area of expertise for PoolStore” and you can “see the various types and get a guide price.” Does Poolstore.co.uk Work?

What is Poolstore.co.uk’s refund policy?

Poolstore.co.uk has a “Refund” policy, linked in their footer, which customers should review for details on cancellations and returns.