Quartzkitchen.co.uk Review

Based on looking at the website, Quartzkitchen.co.uk appears to be a legitimate business specialising in sourcing and installing kitchen worktops in the UK. They focus on providing competitive quotes for various stone surfaces.

Here’s an overall review summary:

• Overall Legitimacy: Appears legitimate.
• Service Offered: Brokering competitive quotes for kitchen worktops (Quartz, Granite, Marble, Porcelain, Quartzite, Dekton).
• Areas Covered: London, Surrey, Middlesex, Berkshire, and Essex.
• Customer Support: Accessible via phone, email, and call-back request.
• Transparency: Provides information on their process, warranties, and terms.
• Ethical Considerations: The business model itself (brokering stone worktops) is permissible, as it involves tangible goods and services without apparent elements of Riba (interest), gambling, or other impermissible activities.

Quartzkitchen.co.uk presents itself as a kitchen worktop broker, aiming to simplify the process of finding and installing stone worktops for customers. Their value proposition revolves around sourcing the “most competitive quote” by working with a network of leading wholesalers and retailers in the stone industry. They highlight a clear, four-step process from quote request to installation, promising a quick turnaround time of typically 5 working days from templating to installation for residential projects. The website also details various guarantees, including a 5-year general warranty and an 18-month workmanship warranty, which adds a layer of reassurance for potential customers. Furthermore, they offer to beat any official written quote by 5% and provide a free chopping board with every kitchen purchase, which are common marketing incentives. While the site appears to operate on sound commercial principles, a deeper dive into their contractual agreements and the specific terms of their warranties would be prudent for any customer.

Best Alternatives for Kitchen Worktops (UK Focus):

Given the ethical permissibility of kitchen worktops and related services, here are some highly regarded alternatives in the UK market, focusing on reputable suppliers and installers:

• Granite and Marble Worktops UK:
  • Key Features: Specialises in natural stone, custom fabrication, installation, and a wide range of colours and patterns. Often provides a full service from templating to fitting.
  • Average Price: Varies significantly based on stone type, complexity, and size (e.g., £200 – £800+ per linear metre installed).
  • Pros: High-quality natural materials, bespoke service, often direct control over fabrication.
  • Cons: Can be more expensive than engineered stone, lead times can vary.
• Fitted Kitchen Worktops UK:
  • Key Features: Comprehensive service for various worktop materials including laminate, solid wood, and stone. Often part of larger kitchen design and installation companies.
  • Average Price: Highly variable depending on material and scope (e.g., laminate from £50/linear metre, solid wood from £100/linear metre, stone significantly higher).
  • Pros: One-stop shop for kitchen renovations, professional installation, wider material choice.
  • Cons: May have less specialisation in specific stone types compared to dedicated stone fabricators.
• Caesarstone UK:
  • Key Features: Leading global brand for quartz surfaces, known for durability, low maintenance, and a vast array of designs. Sold through approved fabricators and installers.
  • Average Price: Premium pricing for quartz, typically £300 – £700+ per linear metre installed.
  • Pros: Excellent reputation for quality, extensive colour palette, highly durable.
  • Cons: Can be more expensive than other quartz brands, requires professional installation via their network.
• Silestone UK:
  • Key Features: Another major player in engineered quartz, offering various textures and colours, often incorporating bacteriostatic protection. Also available through approved fabricators.
  • Average Price: Similar to Caesarstone, in the premium quartz range of £300 – £700+ per linear metre installed.
  • Pros: Durable, wide range of designs, good stain and scratch resistance.
  • Cons: High price point, relies on external fabricators for installation.
• Dekton UK:
  • Key Features: Ultra-compact surface by Cosentino, highly resistant to UV rays, scratches, stains, and heat. Ideal for both indoor and outdoor applications.
  • Average Price: Generally higher than quartz, ranging from £400 – £900+ per linear metre installed.
  • Pros: Extreme durability, versatile for various applications, excellent thermal shock resistance.
  • Cons: Can be more brittle than quartz if mishandled, requires specialised tooling for fabrication.
• Laminate Worktops UK:
  • Key Features: Budget-friendly option with a vast range of designs mimicking natural stone or wood. Easy to install for DIY enthusiasts, but professional installation recommended for seamless results.
  • Average Price: £20 – £100 per linear metre.
  • Pros: Cost-effective, easy to clean, wide variety of designs.
  • Cons: Less durable than stone, prone to scratches and heat damage, less luxurious feel.
• Solid Wood Worktops UK:
  • Key Features: Offers a warm, natural aesthetic with options like oak, walnut, and beech. Requires regular oiling and maintenance.
  • Average Price: £80 – £250+ per linear metre.
  • Pros: Beautiful natural appearance, can be sanded and re-finished, adds warmth to a kitchen.
  • Cons: Requires regular maintenance (oiling), susceptible to water damage and staining if not properly sealed, can scratch or dent more easily.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Quartzkitchen.co.uk Review & First Look

When first landing on Quartzkitchen.co.uk, the immediate impression is one of a professional, albeit straightforward, website designed to guide potential customers towards a quote. The layout is clean, and the primary calls to action – “Get A Quote” and “Book A Showroom Visit” – are prominently displayed. This immediately signals their core business model: facilitating the purchase and installation of kitchen worktops. The site quickly communicates its specialisation in various stone surfaces, including Quartz, Granite, Marble, Porcelain, and Quartzite. This immediate clarity helps users understand if the service aligns with their needs.

A key element in the initial impression is the strong emphasis on being a “broker” service, aiming to “source the most competitive quote for you.” This positions them as a cost-saving solution for customers, which can be a significant draw in the competitive kitchen renovation market. They also highlight their service area, specifying London, Surrey, Middlesex, Berkshire, and Essex, which is crucial for local customers. The presence of Trustpilot reviews linked directly from the homepage adds a layer of social proof, encouraging trust from the outset. However, while the interface is user-friendly, some deeper information regarding specific suppliers or a more detailed portfolio might be beneficial for initial browsing.

Quartzkitchen.co.uk Features

Quartzkitchen.co.uk offers a focused set of features designed to streamline the worktop procurement process. Their primary function is to act as an intermediary, connecting customers with fabricators and suppliers to secure competitive pricing.

The Quote Process

The core of Quartzkitchen.co.uk’s service is their four-step quote and installation process:

1. Quote Form Submission: Customers fill out a “quick and easy Quote Form” online. This initiates their search for the most competitive price.
2. Quote Receipt within 24 Hours: The company promises to deliver a quote within a day, searching for the “nearest and most competitively priced supplier” based on the project’s location. This swift response is a significant advantage for customers seeking quick estimates.
3. Supplier Introduction: If the customer is satisfied with the quote, Quartzkitchen.co.uk introduces them to the preferred supplier to arrange templating. It’s important to note their statement: “The contract exists between the customer and fabricator,” clarifying their role as a broker rather than the direct service provider.
4. Installation within 5 Working Days: For residential projects, they claim templating to installation typically takes up to 5 working days, which is a relatively rapid turnaround in the industry.

Product Range and Specialisation

While acting as a broker, Quartzkitchen.co.uk clearly outlines the types of worktops they can source: Iliketomoveitmoveit.co.uk Review

• Quartz Worktops: Described as “engineered stone,” “extremely durable and very low maintenance.” This is a popular choice for modern kitchens due to its versatility in colours and styles.
• Granite Worktops: A “natural stone” known for its durability and suitability for both indoor and outdoor projects.
• Marble Worktops: Positioned as a luxurious natural stone, perfect for a “wow factor” and naturally cool.
• Quartzite Worktops: Defined as a “metamorphic rock” formed from sandstone, suggesting robust natural properties.
• Porcelain Worktops: They work with leading suppliers like Marazzi, Dekton, and Caesarstone for porcelain surfaces, highlighting their resistance to heat and scratches.
• Dekton Worktops: Explicitly mentioned, signifying their ability to source this ultra-compact surface known for extreme durability.

Added Value and Guarantees

The website emphasizes several customer-centric features and guarantees:

• “We Beat Official Written Quotes”: A compelling offer to beat any cheaper official quote by 5%, subject to terms and conditions. This aims to reinforce their competitive pricing promise.
• Fully Insured & Certified Fabricators: They assure customers that the fabricators and suppliers they partner with are “fully insured and certified,” adding a layer of trust and professionalism.
• Warranty: All projects are protected by a “minimum 5-year warranty,” and they offer an “18-month workmanship warranty.” This commitment to after-sales support is crucial for major home investments.
• Free Chopping Board: A minor but pleasant perk, customers receive a “FREE quartz cutting board with every kitchen purchase.”
• Referral Programme: A “£50 Amazon voucher” for every successful referral, encouraging word-of-mouth marketing.

Digital Tools

• Kitchen Visualiser: An interactive tool allowing users to “find your style with our instant visualiser.” This helps customers visualise different worktop materials and colours in a kitchen setting, aiding decision-making.
• Online Care Guide: A downloadable PDF “Quartz Worktop Care Guide” is provided, offering practical advice on maintaining the worktops.

These features collectively aim to make the worktop selection and purchase process as smooth and transparent as possible for the customer, from initial quote to post-installation care.

Quartzkitchen.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service is key to making an informed decision. Here’s a breakdown of Quartzkitchen.co.uk’s pros and cons based on their website presentation.

Pros

• Competitive Pricing Focus: The primary selling point is their commitment to sourcing the “most competitive quote.” This is a strong draw for budget-conscious consumers looking to save money on significant home improvements. Their 5% price beat guarantee further reinforces this.
• Wide Range of Materials: They cater to various preferences by offering Quartz, Granite, Marble, Porcelain, and Quartzite worktops, including specific mention of brands like Dekton, Marazzi, and Caesarstone. This breadth of choice means customers aren’t limited to a single material type.
• Streamlined Process: The four-step process, from quote request to installation, is clear and designed for efficiency. A 24-hour quote response time and a typical 5-day installation period (after templating) are appealing for those looking for a quick turnaround.
• Warranty & Assurance: Offering a minimum 5-year warranty on projects and an 18-month workmanship warranty provides peace of mind. The assurance that fabricators are “fully insured and certified” also adds credibility.
• Convenient Customer Support: Multiple contact methods are available, including phone, email, and a call-back request feature. The option to “Book a showroom appointment” is also available for those who prefer an in-person consultation.
• Digital Tools: The “Kitchen Visualiser” is a valuable interactive tool that helps customers envision their new worktops, aiding in decision-making and reducing potential regret.
• Referral Incentive: The £50 Amazon voucher for successful referrals is a nice bonus that encourages word-of-mouth promotion and rewards loyal customers.

Cons

• Broker Model Transparency: While they state “The contract exists between the customer and fabricator,” some customers might prefer dealing directly with the fabricator from the outset, rather than through a third-party broker. This model means Quartzkitchen.co.uk is not directly responsible for the installation quality or after-sales service beyond the brokering role.
• Limited Geographical Coverage: Their services are restricted to specific areas: London, Surrey, Middlesex, Berkshire, and Essex. This means potential customers outside these regions cannot utilise their service.
• Reliance on External Fabricators: The quality and reliability of the service are ultimately dependent on the fabricators they partner with. While they state these are “certified,” the customer doesn’t have direct control over which specific fabricator is chosen for their project through the brokering process.
• “Terms & Conditions Apply”: While standard for guarantees and special offers, the broadness of this statement for the 5% price beat and warranties means customers must thoroughly read the fine print to understand the full scope of these promises.
• Lack of Direct Portfolio/Case Studies: While they encourage following them on Instagram, the website itself doesn’t prominently feature an extensive gallery of completed projects or detailed case studies. This can be a missed opportunity to showcase their network’s quality of work and inspire potential clients.
• No Online Pricing: While they offer competitive quotes, the lack of general online price ranges or examples means customers must go through the quote process to get any pricing information, which might deter those simply browsing or comparing options quickly.

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Quartzkitchen.co.uk Alternatives

When considering kitchen worktops in the UK, a wide array of reputable alternatives exist, whether you’re looking for brokers, direct fabricators, or kitchen retailers offering worktop services. The key is to find a provider that aligns with your specific needs for material, budget, service level, and geographical location.

Direct Fabricators & Installers

Many companies operate as direct fabricators, meaning they cut and finish the stone themselves before installation. This can sometimes offer better control over quality and potentially more direct communication.

• Granite Transformations UK:
  • Focus: Specialise in overlay worktops, fitting new surfaces directly over existing ones. This reduces disruption and can be more cost-effective. They offer a wide range of engineered stone, quartz, and recycled glass.
  • Coverage: National network of showrooms and installers across the UK.
  • Pros: Minimal demolition, quick installation (often within a day), extensive material options.
  • Cons: Not a full replacement, may not be suitable for all kitchen layouts or if underlying worktops are severely damaged.
• MKW Surfaces:
  • Focus: A major independent fabricator and installer of natural stone and engineered surfaces in London and the South East. They stock a wide variety of Quartz (e.g., Silestone, Caesarstone), Granite, Marble, and Porcelain.
  • Coverage: Primarily London, Greater London, and surrounding counties.
  • Pros: Direct fabrication ensures quality control, large stock, experienced installers, competitive pricing for direct sales.
  • Cons: Geographical limitation, may require visiting their showroom for best selection.
• Stone & Ceramic Warehouse:
  • Focus: While known for tiles, they also offer extensive natural stone and quartz worktop fabrication and installation services. They have a large showroom and extensive material selection.
  • Coverage: Primarily London and surrounding areas.
  • Pros: Wide range of high-quality materials, bespoke fabrication, experienced design team.
  • Cons: Can be on the higher end of the price spectrum, mainly serving specific regions.

Large Retailers & Kitchen Specialists

Many large home improvement stores and kitchen companies also offer worktop supply and installation services, often as part of a larger kitchen renovation.

• Wickes Worktops:
  • Focus: Offers a wide range of worktops including laminate, solid wood, and a significant selection of quartz and granite through their kitchen design service.
  • Coverage: National, with showrooms across the UK.
  • Pros: Convenient for full kitchen projects, established brand, competitive pricing on certain ranges.
  • Cons: Installation can be subcontracted, customer service experience can vary depending on the local branch/installer.
• B&Q Worktops:
  • Focus: Similar to Wickes, B&Q provides an extensive selection of worktops from budget-friendly laminate to solid surfaces and stone, often as part of their kitchen planning service.
  • Coverage: National presence with numerous stores.
  • Pros: Accessibility, broad product range, occasional promotions.
  • Cons: Installation quality can vary by subcontractor, less specialisation in bespoke stone work.
• Magnet Kitchens:
  • Focus: A premium kitchen retailer that offers a comprehensive range of worktops as part of their bespoke kitchen designs, including high-quality quartz, granite, and solid surfaces.
  • Coverage: National, with dedicated showrooms.
  • Pros: High-end materials and finishes, professional design service, integrated installation.
  • Cons: Generally higher price point, focuses on full kitchen solutions rather than just worktops.

Independent Kitchen & Worktop Suppliers

Many independent businesses specialise purely in worktops or offer tailored kitchen solutions. Alhateemtravels.co.uk Review

• Worktop Express:
  • Focus: Primarily known for solid wood and laminate worktops, but also offers a growing range of quartz and granite. They offer online sales and delivery, with showrooms for viewing.
  • Coverage: National delivery across the UK.
  • Pros: Very competitive pricing, good for DIY or those sourcing their own installer, extensive choice in wood and laminate.
  • Cons: Stone options may be more limited compared to specialists, installation usually requires a third party.

Choosing the right alternative depends on your priorities. If direct control over fabrication and a wide selection of specific stone types are key, a direct fabricator might be best. For convenience and a broader kitchen project, large retailers could be suitable. If cost-effectiveness and a quick turnaround are paramount, the broker model of Quartzkitchen.co.uk or a similar service could still be a viable option, provided you’re comfortable with their operational model.

How to Get a Quote from Quartzkitchen.co.uk

Obtaining a quote from Quartzkitchen.co.uk is designed to be a straightforward online process. Their system is geared towards providing a rapid response, typically within 24 hours. Here’s how you can go about it:

Navigating to the Quote Form

The most prominent way to initiate a quote request is by clicking the “Get A Quote” button, which is strategically placed throughout their website, including the main banner and within the body text. This directs you to their dedicated “Quote” page.

Information Required for a Quote

When you access the quote form, you’ll generally be asked for details that allow them to accurately assess your project and source competitive pricing. Expect to provide:

• Contact Information: Your name, email address, and phone number so they can send the quote and follow up.
• Project Location: This is critical as they “look for the nearest and most competitively priced supplier to where your project is based” and their services are geographically limited to London, Surrey, Middlesex, Berkshire & Essex.
• Worktop Material Preference: You’ll likely need to indicate your desired stone type (e.g., Quartz, Granite, Marble, Porcelain, Quartzite) or if you are open to suggestions.
• Kitchen Layout/Dimensions: Providing approximate measurements or a sketch of your kitchen layout, including the areas where worktops are needed, will be essential. This allows them to estimate the required material quantity.
• Specific Requirements: Any additional details like cut-outs for sinks, hobs, drainer grooves, or upstands should be mentioned. The more detail you provide, the more accurate your initial quote will be.
• Timeline: Indicating your desired project completion timeframe can help them prioritise and select suitable fabricators.

Receiving Your Quote

Once the form is submitted, Quartzkitchen.co.uk states they will “shop around and find the most competitive quote for you!” and you “will receive your quote within 24 hours.” This swift response is a significant advantage, allowing you to quickly compare their offer with other suppliers. The quote will typically be an estimate based on the information provided, and the final price may be confirmed after a detailed templating process by the chosen fabricator. It’s always advisable to review the quote carefully, ensuring all your requirements are included and understanding any terms or exclusions. Kilt4less.co.uk Review

Understanding Quartzkitchen.co.uk’s Business Model

Quartzkitchen.co.uk operates on a brokering model, which is a common practice in various industries, including home improvements. This means they do not directly fabricate or install the worktops themselves but instead act as an intermediary between the customer and a network of suppliers and fabricators.

The Brokering Mechanism

Here’s how their model generally functions:

• Network of Suppliers: Quartzkitchen.co.uk has established relationships with what they describe as “leading wholesalers and retailers in the Stone industry.” This network allows them to access a broad range of materials and competitive pricing structures.
• Quote Sourcing: When a customer requests a quote, Quartzkitchen.co.uk leverages its network to obtain multiple offers for the specified project. Their goal is to find the “most competitive quote” for the customer. This can potentially save customers time and effort that would otherwise be spent contacting numerous individual suppliers.
• Facilitator, Not Contractor: Crucially, Quartzkitchen.co.uk explicitly states: “The contract exists between the customer and fabricator.” This means their role is primarily to facilitate the introduction and negotiation of the initial price. They are responsible for finding the quote, but the actual agreement for the supply and installation of the worktops is directly between the customer and the chosen third-party fabricator.
• Commission-Based Revenue: While not explicitly stated on the customer-facing website, a broker typically earns revenue through a commission or fee from the fabricator for bringing them a customer. This model incentivises them to find a good match for the customer, as their success is tied to successful introductions.

Advantages of the Brokering Model

• Time-Saving for Customers: Customers avoid the arduous process of individually contacting multiple fabricators, comparing quotes, and vetting suppliers. The broker does this legwork.
• Access to Competitive Pricing: By having relationships with multiple suppliers, a broker can often find better deals or negotiate prices that an individual customer might not achieve on their own. The 5% price beat guarantee reinforces this.
• Specialised Knowledge: A good broker has deep industry knowledge, understanding the nuances of different materials, fabricators’ specialities, and market pricing.
• Reduced Hassle: The promise of a “Hassle Free Search” is a key benefit, simplifying a potentially complex and time-consuming decision process for the homeowner.

Considerations of the Brokering Model

• Direct Control: Customers do not have direct control over which specific fabricator is ultimately chosen until the introduction is made. While Quartzkitchen.co.uk vets their partners (“Fully Insured & Certified”), the direct relationship and accountability for the physical work lie with the fabricator, not the broker.
• Communication Channels: While Quartzkitchen.co.uk handles the initial quote, subsequent communication regarding templating, installation schedules, and any on-site issues will be directly with the fabricator.
• After-Sales Service: Any long-term warranty claims or issues (beyond the initial 18-month workmanship warranty which is also tied to the fabricator) will typically need to be handled with the fabricator directly, as they are the party to the contract.

Overall, Quartzkitchen.co.uk’s brokering model is designed for efficiency and cost-effectiveness from the customer’s perspective. It leverages a network to find competitive deals and simplifies the initial stages of worktop procurement. Customers should be aware of where the direct contractual responsibility lies and ensure they are comfortable dealing with the introduced fabricator for the execution of the work.

Quartzkitchen.co.uk Geographical Coverage

Quartzkitchen.co.uk explicitly states its operational areas, which is a crucial piece of information for any potential customer. Their services are not nationwide but are focused on specific regions within the South East of England.

Specified Service Areas

According to their website, Quartzkitchen.co.uk covers: Keithmichaels.co.uk Review

• London
• Surrey
• Middlesex
• Berkshire
• Essex

This clear delineation of service areas helps manage customer expectations and ensures that only those within their operational reach proceed with quote requests. For potential clients located outside these counties, Quartzkitchen.co.uk would not be a viable option for worktop supply and installation.

Implications of Limited Coverage

• Targeted Service: By focusing on a defined geographical region, Quartzkitchen.co.uk can presumably build stronger relationships with local fabricators and suppliers, potentially leading to more competitive pricing and better logistical efficiency within these areas. This specialised focus allows them to concentrate their resources and expertise.
• Local Market Knowledge: Operating within specific counties suggests they have a good understanding of the local market demands, material availability, and installer capabilities within those regions.
• Customer Convenience: For customers within these areas, the local focus can mean quicker site visits for templating and potentially faster installation times, as fabricators are likely situated closer to the project locations.
• Exclusion for Other UK Residents: The primary implication for customers outside these counties is that they will need to seek alternative suppliers and installers. This highlights the importance of checking a company’s service area before investing time in obtaining quotes.

While a limited service area might seem like a drawback for a national audience, it often allows companies to provide a more concentrated and potentially higher quality of service within their designated zones. For residents of London, Surrey, Middlesex, Berkshire, and Essex, Quartzkitchen.co.uk positions itself as a specialised and efficient option for kitchen worktop procurement.

What to Look for in a Worktop Supplier (UK)

Choosing the right worktop supplier is a critical decision that impacts the aesthetics, functionality, and longevity of your kitchen. Here’s a comprehensive guide on what to look for when vetting potential suppliers in the UK.

1. Reputation and Reviews

• Online Reviews: Check independent review platforms like Trustpilot, Google Reviews, and Houzz. Look for consistent positive feedback regarding communication, quality of materials, installation professionalism, and after-sales support. Pay attention to how the company responds to negative reviews. Quartzkitchen.co.uk, for instance, prominently links to its Trustpilot page.
• Accreditations: Look for affiliations with industry bodies or certifications. While not always mandatory, they can indicate adherence to certain standards.
• Referrals: Personal recommendations from friends, family, or trusted tradespeople are invaluable.

2. Material Range and Expertise

• Variety: Does the supplier offer the specific material you’re interested in (e.g., Quartz, Granite, Marble, Solid Wood, Laminate, Porcelain)? A diverse range can be beneficial for comparison.
• Brand Availability: For engineered stones like quartz, check if they stock reputable brands like Caesarstone, Silestone, Dekton, or other known manufacturers.
• Knowledge: Assess the supplier’s expertise in different materials. Can they advise on the pros and cons of each, maintenance requirements, and suitability for your lifestyle?

3. Fabrication and Installation Quality

• In-House vs. Subcontracted: Understand if the supplier has their own fabrication facility and installation teams or if they subcontract. While subcontracting isn’t inherently bad, direct control often leads to better consistency. Quartzkitchen.co.uk, as a broker, relies on external fabricators.
• Templating Process: A professional supplier will offer a precise templating service to ensure an accurate fit. Ask about their templating methods (e.g., digital templating).
• Installation Standards: Enquire about their installation process, the experience of their fitters, and what measures they take to protect your home during installation.
• Edge Profiles and Finishes: Discuss the range of edge profiles and finishes available for your chosen material.

4. Pricing and Transparency

• Detailed Quotes: Request a detailed, itemised quote that breaks down the cost of materials, fabrication, templating, installation, and any additional cut-outs or features (e.g., drainer grooves, upstands).
• Hidden Costs: Ask if there are any potential hidden costs or charges that might arise.
• Payment Terms: Understand their payment schedule, deposit requirements, and final payment terms.
• Price Match/Beat Guarantees: Some suppliers, like Quartzkitchen.co.uk, offer price match or beat guarantees. Understand the terms and conditions for these offers.

5. Warranty and After-Sales Support

• Material Warranty: What warranty does the manufacturer offer on the material itself (e.g., 10-year, 15-year, or lifetime warranty for some quartz brands)?
• Workmanship Warranty: Does the supplier offer a warranty on the installation and fabrication? This is crucial for addressing any issues arising from the fitting process. Quartzkitchen.co.uk offers an 18-month workmanship warranty.
• Care and Maintenance Information: A good supplier will provide clear instructions or guides on how to care for your new worktops to ensure their longevity.

6. Showroom and Samples

• Physical Showroom: Visiting a showroom allows you to see full slabs of materials, feel different finishes, and discuss options in person. This is often more informative than online images.
• Samples: Request physical samples to take home. Viewing them in your kitchen’s lighting can make a significant difference in your decision.

7. Communication and Customer Service

• Responsiveness: How quickly do they respond to enquiries? Are they clear and helpful in their communication?
• Professionalism: Do they act professionally throughout the process, from initial contact to post-installation?

By thoroughly checking these aspects, you can significantly increase your chances of a successful and satisfying worktop purchase and installation experience in the UK.

FAQ

What is Quartzkitchen.co.uk?

Quartzkitchen.co.uk is a UK-based kitchen worktop broker specialising in sourcing and arranging the installation of stone worktops like Quartz, Granite, Marble, Porcelain, Quartzite, and Dekton. They aim to find the most competitive quotes for customers by working with a network of leading suppliers and fabricators. Heatleicester.co.uk Review

How does Quartzkitchen.co.uk work?

Quartzkitchen.co.uk operates as a middleman. You submit your project details via their online quote form. They then leverage their network to find the most competitive quote from their partner fabricators. If you accept the quote, they introduce you to the fabricator, with whom the direct contract for supply and installation will be formed.

What types of worktops does Quartzkitchen.co.uk offer?

Quartzkitchen.co.uk offers a range of stone worktops including Quartz, Printed Quartz, Porcelain, Marble, Granite, and Quartzite. They also specifically mention working with brands like Dekton, Marazzi, and Caesarstone for certain materials.

What areas does Quartzkitchen.co.uk cover?

Quartzkitchen.co.uk’s services are limited to specific geographical regions in the UK: London, Surrey, Middlesex, Berkshire, and Essex.

How quickly will I receive a quote from Quartzkitchen.co.uk?

Quartzkitchen.co.uk states that you will typically receive your quote within 24 hours of submitting your request via their online form.

Does Quartzkitchen.co.uk install the worktops themselves?

No, Quartzkitchen.co.uk acts as a broker. While they arrange the installation, the actual templating and fitting of the worktops are carried out by their network of partner fabricators, with whom the customer forms a direct contract. Whitecarpentry.co.uk Review

What is the typical installation time after templating with Quartzkitchen.co.uk?

For residential projects, Quartzkitchen.co.uk states that templating to installation typically takes up to 5 working days.

What warranties does Quartzkitchen.co.uk offer?

Quartzkitchen.co.uk states that all projects are protected by a minimum 5-year warranty, subject to terms and conditions. Additionally, they offer an 18-month workmanship warranty with all projects.

Can Quartzkitchen.co.uk beat other quotes I’ve received?

Yes, Quartzkitchen.co.uk claims to beat any cheaper official written quote by 5%, subject to their terms and conditions.

Is Quartzkitchen.co.uk a reputable company?

Based on the information on their website, they appear to be a legitimate business with clear processes, contact details, and a Trustpilot link for reviews. They specify their service areas and warranty information, which contributes to their perceived legitimacy.

What is the “Kitchen Visualiser” tool on Quartzkitchen.co.uk?

The Kitchen Visualiser is an online interactive tool provided by Quartzkitchen.co.uk that allows users to visualise different worktop materials and colours within a kitchen setting, helping them choose a style. Avery-manchester.co.uk Review

Do I get a free chopping board with my purchase from Quartzkitchen.co.uk?

Yes, Quartzkitchen.co.uk states that you will receive a FREE quartz cutting board with every kitchen worktop purchase.

Is there a referral programme at Quartzkitchen.co.uk?

Yes, Quartzkitchen.co.uk offers a referral programme where you can receive a £50 Amazon voucher for every successful referral.

What information do I need to provide for a quote?

You will typically need to provide your contact details, project location, desired worktop material, approximate kitchen dimensions or layout, and any specific requirements like sink or hob cut-outs.

Are the fabricators Quartzkitchen.co.uk works with certified?

Yes, Quartzkitchen.co.uk states that the fabricators and suppliers they work with are fully insured and certified. Northerntelecom.co.uk Review

Can I visit a showroom?

Yes, Quartzkitchen.co.uk offers the option to “Book a showroom appointment” via their website, suggesting they have a physical location for viewing materials.

Does Quartzkitchen.co.uk handle both commercial and residential projects?

Yes, their website states they cater to “Commercial, Industrial & Residential” sectors.

How can I contact Quartzkitchen.co.uk?

You can contact Quartzkitchen.co.uk via phone (07802 684063), email ([email protected]), or by requesting a call back through their website.

What is the purpose of Quartzkitchen.co.uk being a broker?

Being a broker allows Quartzkitchen.co.uk to simplify the process for customers by finding competitive quotes from multiple suppliers, potentially saving customers time and effort in searching and comparing options themselves.

How do I care for my quartz worktop after installation?

Quartzkitchen.co.uk provides a downloadable PDF “Quartz Worktop Care Guide” on their website, offering instructions on how to maintain your new worktops. Indigohomeandgift.co.uk Review

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