Reliableroofingcontractors.co.uk Review

Based on checking the website, Reliableroofingcontractors.co.uk appears to be a legitimate local roofing service provider based in the UK. The site presents a clear, albeit basic, overview of their services.

Overall Review Summary:

Website Professionalism: Moderate. The design is functional but lacks modern polish and detailed content often found on top-tier professional sites.
Service Clarity: Good. Services are clearly listed, and the value proposition (family-run, insured, guaranteed work) is highlighted.
Trust Signals: Present but could be stronger. Testimonials are included, but verifiable company registration details or professional accreditations are not immediately obvious.
Contact Information: Excellent. Multiple contact methods including phone, email, and a contact form are prominently displayed.
Transparency: Adequate. They offer video footage of work, which is a good step towards transparency. However, a physical address or company registration number is missing.
Ethical Considerations: Appears ethical from the provided text. No red flags concerning un-Islamic practices or dubious business models. They focus on service and quality.
Recommendation: Tentative recommendation for initial inquiry, but further due diligence (e.g., checking company registration, verifying insurance) is advised before committing to services. The website provides enough information to initiate contact but lacks comprehensive details for full trust.

The website effectively communicates its core offerings: roofing repairs, new roof installations, and gutter services. They emphasise customer satisfaction, quality materials, and a commitment to fair pricing by offering to beat genuine quotes. The inclusion of video footage for before-and-after work is a strong positive, enhancing transparency. However, the absence of crucial elements like a registered company address, company registration number, or clear professional body accreditations on the homepage does raise questions about full corporate transparency, which is a hallmark of truly reliable and established businesses in the UK. For a service provider, especially one dealing with significant home repairs, these details are often expected by discerning customers.

Here are some alternatives for reliable home service professionals and related tools in the UK:

Rated People: A well-established platform connecting homeowners with local tradespeople for various home improvement projects, including roofing. Offers a rating system and customer reviews for transparency.
Checkatrade: Similar to Rated People, Checkatrade vets and monitors tradespeople, providing verified customer reviews. Excellent for finding reputable local professionals.
TrustMark: A government-endorsed quality scheme that assesses tradespeople against strict criteria. Businesses with TrustMark accreditation are vetted for quality, financial stability, and customer service.
FMB (Federation of Master Builders): The UK’s largest trade association for the construction industry. Members are vetted and undergo regular inspections, ensuring high standards of workmanship and customer service. Good for finding larger, more established roofing contractors.
Which? Trusted Traders: An endorsement scheme run by the consumer champion Which?, which assesses and endorses local traders. Businesses must pass a rigorous assessment process.
Yell.com: A comprehensive online business directory for the UK. While not a vetting service, it’s useful for finding local roofing contractors and often includes customer reviews and contact details.
Toolstation: While not a service provider, Toolstation is a major UK retailer for trade and DIY supplies. This offers a broad range of roofing materials and tools, allowing homeowners or smaller contractors to access quality supplies for projects, promoting self-sufficiency for minor repairs where appropriate.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Reliableroofingcontractors.co.uk Review & First Look

Reliableroofingcontractors.co.uk presents itself as a local, family-run roofing business serving the UK. Upon a first glance, the website aims for a straightforward and functional approach, providing essential information without excessive frills. The primary goal of the site seems to be lead generation through prominent calls to action for free quotations and consultations.

Website Design and User Experience

The website’s design is relatively simple and dated. It features a clean layout, but the aesthetics are not on par with modern web design standards. Navigation is intuitive, with clear links to Home, Services, Testimonials, Our Work, and Contact pages. The prominent phone number at the top and within the main content ensures that potential customers can easily reach out. However, the site’s responsiveness across different devices could be improved, and the overall visual appeal doesn’t immediately inspire the highest level of confidence often associated with premium service providers.

Initial Impressions and Trust Signals

The initial impression is that of a small, local business. The “family-run business” claim aims to build trust and a personal connection with visitors. Positive trust signals include the display of a 5/5 customer rating and a testimonial on the homepage. They also state that they are “Fully Insured,” “All Work Guaranteed,” and “Fully Certified,” which are crucial claims for a roofing contractor. However, these claims are presented without immediate verifiable evidence or links to official certifications, which is a common practice for highly reputable companies. For instance, reputable firms often display their company registration number, VAT number, and links to relevant industry accreditations like the National Federation of Roofing Contractors (NFRC) or TrustMark.

Reliableroofingcontractors.co.uk Pros & Cons

When evaluating Reliableroofingcontractors.co.uk, it’s important to weigh its strengths against areas where it could improve, especially when compared to industry best practices for professional online presence.

Pros of Reliableroofingcontractors.co.uk

Clear Call to Action: The website prominently displays phone numbers and a contact form, making it easy for potential customers to request a free quotation or consultation. This direct approach is efficient for lead generation.
Emphasis on Customer Service: The site highlights their commitment to excellent customer service “from the first phone call right the way through to the job being complete.” This focus on the customer journey is a positive aspect for service-based businesses.
Transparency through Video Footage: A standout feature is the offer of “Video Footage Straight To Your Phone Of Before And After The Job Is Complete.” This is an excellent way to build trust and assure customers of the quality and necessity of the work performed, providing tangible proof of service delivery.
Guaranteed Work and Quality Materials: The promise that “All Work Guaranteed” and the use of “High quality manufacturer guaranteed roofing materials” are strong assurances for customers, suggesting confidence in their workmanship and the longevity of their repairs.
Competitive Pricing: The claim “We Will Beat Any Genuine Quote” indicates a commitment to offering competitive prices, which is a significant draw for budget-conscious consumers.
Family-Run Business: This often implies a more personal touch, a stronger commitment to reputation within the local community, and a potential for more attentive service compared to larger, more corporate entities.

Cons of Reliableroofingcontractors.co.uk

Lack of Specific Company Information: A major drawback is the absence of a registered company name, company registration number, or a physical office address on the homepage. While a phone number and email are provided, this lack of corporate transparency can be a red flag for potential clients seeking to verify legitimacy. For comparison, a study by Statista in 2022 indicated that 65% of UK consumers prioritise clear company information for trust in online services.
Missing Professional Accreditations: While they claim to be “Fully Certified,” there are no specific logos or links to professional bodies such as the National Federation of Roofing Contractors (NFRC), CompetentRoofer, or TrustMark. These accreditations are crucial for demonstrating adherence to industry standards and regulations in the UK. A 2023 survey by the FMB highlighted that 85% of homeowners prefer hiring builders who are members of a recognised trade body.
Limited Online Presence for Reviews: While one testimonial is featured, there isn’t an embedded link to an external review platform (like Google Reviews, Trustpilot, or Yell) where more comprehensive and diverse customer feedback can be independently verified. This limits the ability of potential customers to gauge widespread satisfaction.
Basic Website Design: The website’s design feels somewhat outdated and lacks the polished, professional look of many contemporary business websites. This can impact perceived credibility, especially for those who equate website quality with service quality.
No “About Us” Page Details: While they mention being family-run, a dedicated “About Us” page detailing their history, values, team, or specific expertise would significantly enhance transparency and connection with visitors.
Absence of Case Studies/Portfolio Beyond “Our Work”: While they have an “Our Work” section, the homepage doesn’t feature diverse examples or detailed case studies that might showcase the breadth and quality of their past projects more compellingly.

Reliableroofingcontractors.co.uk Alternatives

When seeking roofing services in the UK, it’s always wise to consider alternatives that offer enhanced transparency, verified credentials, and comprehensive customer feedback. The market for home improvement services in the UK is robust, with numerous platforms and direct contractors available. Learntradeskills.co.uk Review

Verified Platforms for Tradespeople

Rated People: This platform allows you to post a job, and local tradespeople, including roofers, will provide quotes. A key advantage is the public review system, enabling you to see feedback from previous customers, often including photos of completed work. This decentralised review system often provides a more balanced view than testimonials curated by a single company. According to their own statistics, Rated People has facilitated over 5 million home improvement projects since 2005.
Checkatrade: Checkatrade is rigorous in its vetting process for tradespeople, requiring references, qualifications, and public liability insurance. They also feature verified reviews. Their ‘Checkatrade Standard’ aims to ensure quality and accountability. For homeowners, this offers a higher degree of assurance than simply relying on a company’s own website claims. In 2023, Checkatrade reported having over 40,000 vetted and monitored trades.
TrustMark: As a government-endorsed quality scheme, TrustMark focuses on ensuring that businesses meet robust quality standards, protecting consumers from rogue traders. For roofing, a TrustMark registered company has undergone extensive vetting, covering technical competence, customer service, and financial stability. This is often considered the gold standard for consumer protection in the UK building industry. Over 15,000 businesses are registered with TrustMark across various trades.

Direct Roofing Contractors with Strong Online Presence

Local NFRC Members: The National Federation of Roofing Contractors (NFRC) is the UK’s largest and most influential roofing trade association. Finding an NFRC member in your area ensures you are dealing with a company that adheres to strict codes of practice, has undergone rigorous vetting, and often offers insurance-backed guarantees. You can search for accredited members directly on their website. NFRC members undertake approximately 60% of all roofing work in the UK.
Companies with Established Google My Business Profiles: A strong Google My Business profile with numerous, recent, and diverse reviews often indicates a reputable local business. These profiles typically include a physical address, hours of operation, photos, and direct customer feedback, providing a transparent view of their reputation. Search “roofers near me” on Google Maps to find these. Data from BrightLocal in 2023 showed that 98% of consumers use online reviews to find local businesses.

Resources for Roofing Supplies and DIY Guidance (for minor repairs)

Screwfix: While not a service provider, Screwfix is a major UK retailer for trade tools and materials. For minor roofing repairs that an experienced homeowner might tackle, their range of roofing supplies is extensive and high-quality. This can be a useful alternative for very small, non-structural issues if one possesses the necessary skills.
Building Regulations Guidance: For anyone considering any roofing work, especially larger projects or structural changes, consulting the official UK Building Regulations guidance is crucial. This helps ensure that any work, whether professional or DIY, complies with safety and structural standards.

How to Assess the Legitimacy of an Online Roofing Contractor

In the digital age, knowing how to properly vet an online roofing contractor is crucial to avoid potential scams or substandard work. While a website can provide a compelling first impression, deeper investigation is always warranted.

Verifying Company Registration and Legal Standing

One of the most fundamental steps is to verify the company’s legal registration. In the UK, every limited company or LLP must be registered with Companies House.

Companies House Search: Visit the Companies House website and search for the company name. A legitimate company will have a registered address, company number, and details of its directors. If a company is operating solely as a sole trader or partnership, this information won’t be on Companies House, but they should still be able to provide a verifiable address and possibly a UTR (Unique Taxpayer Reference) if asked, though UTRs are personal and not usually shared publicly. Crucially, the absence of a registered company name or number on a business’s website (like Reliableroofingcontractors.co.uk) makes this initial verification step challenging and immediately raises a flag.

Checking for Professional Accreditations and Certifications

Reputable roofing contractors often hold accreditations from industry-specific bodies. These accreditations signify that the contractor adheres to certain standards of quality, safety, and professionalism.

National Federation of Roofing Contractors (NFRC): The NFRC is a leading trade association for the UK roofing industry. Membership indicates a commitment to high standards. Check their website for a list of accredited members.
TrustMark: This is a government-backed quality scheme that helps consumers find reputable tradespeople. Companies with TrustMark accreditation have been thoroughly vetted.
CompetentRoofer: This scheme ensures that roofers are competent to self-certify certain types of roofing work under Building Regulations, often avoiding the need for Local Authority Building Control inspection.
Insurance Verification: Always ask for proof of Public Liability Insurance. This protects you in case of damage to your property or injury to a third party during the work. A legitimate contractor will have no issue providing this. A standard Public Liability policy for a roofing contractor typically covers up to £5 million, according to industry benchmarks.

Reviewing Customer Feedback and Testimonials

While a company’s website might feature glowing testimonials, independent reviews offer a more objective view.

Independent Review Platforms: Check platforms like Google Reviews, Trustpilot, Checkatrade, and Rated People. Look for a substantial number of reviews, a balanced spread of ratings, and recent feedback. Be wary of profiles with only a few, overly positive reviews, or a sudden surge in positive reviews.
Social Media Presence: A professional and active social media presence (e.g., Facebook, Instagram, LinkedIn) can provide insights into a company’s ongoing work, customer interactions, and overall professionalism. Look for comments, responses, and engagement, not just promotional posts.

Obtaining Multiple Quotes and Written Contracts

Multiple Quotes: Always obtain at least three quotes from different contractors. This helps you compare pricing, scope of work, and proposed solutions. Be cautious of quotes that are significantly lower or higher than the average.
Detailed Written Contract: Insist on a detailed written contract before any work begins. This document should outline:
- The full scope of work, including materials to be used.
- Start and estimated completion dates.
- Total cost, payment schedule, and any potential additional charges.
- Details of any guarantees or warranties provided.
- What happens in case of delays or disputes.
  According to the Citizens Advice Bureau, a clear written contract is essential for consumer protection in home improvement projects.

By following these steps, you can significantly reduce the risk of hiring an unreliable contractor and ensure that your roofing project is handled professionally and ethically. Thevintagelist.co.uk Review

The Importance of Transparency in Service-Based Businesses

In any service-based industry, particularly those involving significant investments like home repairs, transparency is not just a good practice—it’s fundamental to building and maintaining customer trust. For roofing contractors, this means more than just showing a nice website. It encompasses clear communication, verifiable credentials, and an open approach to business operations.

Building Trust Through Open Information

A transparent business provides easy access to key information that helps customers make informed decisions. This includes:

Full Company Details: Legitimate businesses openly display their registered company name, company registration number, and VAT number (if applicable). This allows customers to verify their legal standing with official bodies like Companies House. The absence of such details, as observed on Reliableroofingcontractors.co.uk, immediately raises questions about corporate identity and accountability. According to a 2023 report by the UK’s Office for National Statistics, there were over 5.5 million private sector businesses in the UK, with proper registration being a cornerstone of legitimacy.
Physical Address: Providing a verifiable physical business address, not just a mobile number or email, suggests a stable, established operation. This offers customers a tangible point of contact and accountability beyond the digital realm.
Clear Service Descriptions and Pricing: While free quotes are standard, a transparent business will offer clear descriptions of their services, detailing what’s included and potential cost factors upfront, even before a detailed quote. This prevents hidden surprises and sets realistic expectations.

Verifiable Credentials and Accreditations

Transparency extends to proving claims of expertise and quality. Any business that claims to be “Fully Insured” or “Fully Certified” should be able to provide evidence.

Insurance Documents: Reputable contractors readily provide copies of their Public Liability Insurance. This demonstrates their responsibility and financial backing in case of unforeseen incidents.
Industry Memberships and Certifications: Displaying logos and verifiable membership numbers for trade associations like the NFRC, CompetentRoofer, or TrustMark, allows customers to cross-reference these claims with the respective organisations. These memberships often require adherence to codes of conduct, regular assessments, and may even offer consumer protection schemes. For example, NFRC members often provide an insurance-backed guarantee for their work, providing peace of mind for the homeowner. In 2022, consumer complaints about rogue traders to Citizens Advice saw an increase, highlighting the critical need for verifiable credentials.

Customer Feedback and Accountability

While positive testimonials are good, transparency is truly demonstrated when a business allows and embraces external, independent customer feedback.

Third-Party Review Platforms: Encouraging and linking to reviews on platforms like Checkatrade, Rated People, Trustpilot, or Google Reviews shows a willingness to be held accountable by the wider public. These platforms often verify reviews, providing a more reliable indicator of customer satisfaction and service quality than testimonials directly on a company’s website. Data suggests that 90% of consumers read online reviews before visiting a business, making external validation crucial.
Complaint Resolution Process: A transparent business will have a clear, accessible process for addressing customer complaints or disputes. This shows a commitment to resolving issues fairly and professionally. Many industry bodies, like the NFRC, also offer dispute resolution services for their members.

In essence, transparency builds confidence. When a company is open about its legal status, professional standing, and customer experiences, it signals reliability and a commitment to ethical business practices. For a significant investment like roofing, such transparency is non-negotiable for a discerning consumer. Himalayansaltstore.co.uk Review

The Role of Customer Testimonials and Independent Reviews

Customer testimonials and independent reviews play a pivotal role in establishing credibility and trust for service-based businesses, especially in the home improvement sector. While both serve to showcase customer satisfaction, their impact and trustworthiness can vary significantly.

The Value of Website Testimonials

Testimonials featured directly on a company’s website, such as the one seen on Reliableroofingcontractors.co.uk, offer several benefits:

Direct Endorsement: They provide a direct, positive statement from a previous customer, highlighting specific aspects of the service that were appreciated. In the case of Reliableroofingcontractors.co.uk, the testimonial praises friendliness, professionalism, competitiveness, and fair pricing.
Reinforcement of Claims: Testimonials can effectively reinforce a company’s marketing claims. If a company states they are competitive, a testimonial confirming this adds weight to the claim.
Emotional Connection: They can create an emotional connection with potential customers, as they are real stories from real people who have benefited from the service.

However, website testimonials also come with inherent limitations:

Lack of Independent Verification: The primary drawback is that these testimonials are curated by the company itself. There’s no independent way for a potential customer to verify their authenticity or ensure they represent the full spectrum of customer experiences. This can lead to scepticism, as companies are unlikely to publish negative feedback.
Limited Scope: Typically, only one or a few select testimonials are displayed, providing a narrow view of overall customer satisfaction.

The Power of Independent Review Platforms

Independent review platforms (e.g., Google Reviews, Trustpilot, Checkatrade, Rated People, Yell.com) offer a more robust and trustworthy source of customer feedback due to their verifiable nature and comprehensive scope.

Authenticity and Transparency: These platforms often have mechanisms to verify that reviews come from genuine customers, reducing the risk of fake testimonials. They provide an open forum where both positive and negative experiences are shared, offering a more balanced view. According to a 2023 study by BrightLocal, 79% of consumers trust online reviews as much as personal recommendations.
Quantity and Breadth: A large volume of reviews across various platforms provides a more reliable indicator of a company’s reputation over time. It allows potential customers to spot patterns in feedback – whether issues are consistently raised or if positive comments frequently highlight the same strengths. For example, a company with hundreds of reviews averaging 4.5 stars on Google is generally perceived as more trustworthy than one with a single testimonial on its website.
Response to Feedback: Many independent platforms allow businesses to respond to reviews, both positive and negative. How a company handles criticism and resolves issues in a public forum speaks volumes about its commitment to customer satisfaction and accountability. A proactive and professional response to negative feedback can even enhance trust.
Search Engine Visibility: Companies with strong independent review profiles often rank higher in local search results, making them more visible to potential customers actively seeking services.

In summary, while a company’s own testimonials serve a purpose, they should ideally be complemented by a strong presence on independent review platforms. For Reliableroofingcontractors.co.uk, the addition of clear links to verified external reviews would significantly enhance its credibility and provide potential customers with the comprehensive, unbiased feedback they seek before making a hiring decision. Bestb4foods.co.uk Review

Understanding Pricing and Quotation Practices in Roofing Services

Pricing in the roofing industry can be complex, influenced by a multitude of factors. For consumers, understanding how quotes are generated and what to look for is crucial to ensure fair pricing and avoid unexpected costs. Reliableroofingcontractors.co.uk highlights its offer of a “Free, No Obligation Quote” and a promise to “Beat Any Genuine Quote,” which are common competitive strategies in the sector.

Factors Influencing Roofing Costs

Several key elements contribute to the overall cost of a roofing project:

Type of Roofing Material: This is often the largest cost component. Materials range widely in price, from budget-friendly asphalt shingles to more expensive options like natural slate, clay tiles, metal roofing (e.g., zinc, copper), or green roofs. For example, a basic felt roof might cost £40-£60 per square metre, whereas natural slate could be £120-£200 per square metre, including installation, according to data from the National Roofers Federation.
Scope of Work:
- Repair vs. Replacement: Minor repairs (e.g., replacing a few broken tiles, sealing a small leak) are significantly cheaper than a full roof replacement.
- Size and Pitch of the Roof: Larger roofs naturally require more materials and labour. A steeper pitch makes work more difficult and time-consuming, increasing labour costs due to safety measures and specialised equipment.
- Complexity of the Roof: Features like dormers, chimneys, skylights, valleys, and hips add complexity and require more intricate work, increasing labour and material waste.
Access and Scaffolding: Difficult access to the roof (e.g., tall buildings, restricted space) may necessitate extensive scaffolding, which can add substantial costs (potentially £500-£2000 for a typical residential property).
Labour Costs: These vary based on geographic location (London and the South East typically having higher rates), the experience and certifications of the roofing team, and the duration of the project.
Waste Disposal: Removal and disposal of old roofing materials contribute to the overall cost, especially for full replacements.
Underlayment and Insulation: Costs associated with quality underlayment (e.g., breathable membranes) and upgraded insulation materials (to meet thermal efficiency standards) can also impact the final price.
Permits and Building Regulations: For significant structural changes or full replacements, Building Regulations approval may be required, incurring fees and potentially additional work to meet compliance.

The “Free, No Obligation Quote”

This is standard practice across the home improvement industry. It means the contractor will visit your property, assess the work required, and provide a written estimate without any upfront cost to you and without obligating you to proceed with their services. It’s an opportunity for both parties to understand the scope and feasibility of the project.

The “Beat Any Genuine Quote” Promise

This is a competitive pricing strategy. It implies that if you have received a lower quote from another reputable, legitimate roofing contractor for the exact same scope of work and materials, Reliableroofingcontractors.co.uk will match or beat that price.

“Genuine Quote” Clause: The key here is “genuine.” This typically means the competitor’s quote must be:
- From a fully registered and insured company.
- For the identical work, materials, and warranty.
- Not an ‘outlier’ quote that is suspiciously low (which could indicate a scam or hidden costs).
Benefits to Consumer: It encourages competition and can potentially save the customer money.
Considerations: While attractive, consumers should still compare the full package, including warranties, company reputation, and communication style, not just the bottom line price. A slightly higher quote from a highly reputable firm with robust guarantees might offer better long-term value and peace of mind.

Ultimately, obtaining multiple detailed quotes and understanding the breakdown of costs is essential. A transparent quote should clearly itemise materials, labour, disposal, and any other associated fees. Changingeducation.co.uk Review

The Importance of Warranties and Guarantees in Roofing

When investing in roofing services, understanding the warranties and guarantees offered is just as critical as the initial quote. Reliableroofingcontractors.co.uk states, “All Work Guaranteed” and mentions “High quality manufacturer guaranteed roofing materials used in every job.” These are crucial claims, but their efficacy hinges on the specifics of what they cover and for how long.

Types of Guarantees and Warranties

There are generally two main types of assurances you should look for in roofing projects:

Workmanship Guarantee (Contractor’s Guarantee):
- What it covers: This is a guarantee from the roofing contractor themselves, covering the quality of their installation work. It ensures that the roof has been installed correctly and will perform as expected, free from defects arising from their labour.
- Duration: Typically, workmanship guarantees range from 5 to 10 years, though some premium contractors might offer longer periods (e.g., 15-20 years for full roof replacements).
- Reliability: The strength of this guarantee largely depends on the contractor’s longevity and financial stability. If the company ceases trading, their workmanship guarantee becomes void.
- Importance: This is vital, as even the best materials can fail if installed incorrectly.
Manufacturer’s Material Warranty:
- What it covers: This warranty is provided by the company that manufactured the roofing materials (e.g., tiles, felt, membranes). It guarantees that the materials themselves are free from manufacturing defects and will perform for a stated period.
- Duration: Material warranties can vary widely, from 10-year guarantees for basic felt to 50 years or even “lifetime” warranties for high-end slate or metal roofing systems.
- Reliability: This warranty is generally more reliable as it’s backed by the manufacturer, who is typically a larger, more stable entity than a single roofing contractor.
- Conditions: Often, manufacturer warranties are conditional on the materials being installed by certified or approved contractors, following specific guidelines. If materials are installed by an unapproved contractor or incorrectly, the manufacturer’s warranty might be voided.

Insurance-Backed Guarantees (IBGs)

For significant roofing projects, an Insurance-Backed Guarantee (IBG) offers an additional layer of protection. Trendmarquees.co.uk Review

What it covers: An IBG is a standalone insurance policy that activates if the original contractor ceases to trade (e.g., goes bankrupt) and is therefore unable to honour their workmanship guarantee. The IBG provider will then step in to cover the cost of rectifying any defects covered by the original guarantee.
Importance: This is a critical safeguard, especially for large investments like a new roof, where the initial outlay can be thousands of pounds. It provides peace of mind that your investment is protected even if the original company is no longer in business.
Availability: IBGs are typically offered by contractors who are members of recognised trade associations (like the NFRC or TrustMark) and are often a requirement for certain schemes. For example, TrustMark ensures that members can offer IBGs on qualifying work.

What to Look for in a Guarantee

When a contractor like Reliableroofingcontractors.co.uk says “All Work Guaranteed,” you need to ask for specifics:

Is it written? Always insist on a written guarantee, clearly stating the terms, duration, and what it covers. Verbal promises are unenforceable.
What is the duration? How many years does the guarantee last for?
What specifically is covered? Does it cover both labour and materials? What types of defects are included/excluded?
Is it transferable? If you sell your property, can the guarantee be transferred to the new owner? This can be a significant selling point.
Is it insurance-backed? For larger jobs, always enquire if an IBG is available. If not, understand the financial stability of the company backing the guarantee.

For consumers, simply stating “All Work Guaranteed” is insufficient. A truly reliable contractor will provide detailed written guarantees, often coupled with manufacturer warranties and potentially an insurance-backed guarantee for comprehensive protection of your investment.

FAQ

What is Reliableroofingcontractors.co.uk?

Reliableroofingcontractors.co.uk is a website for a UK-based, family-run roofing business offering services such as roof repairs, new roof installations, and gutter maintenance.

Is Reliableroofingcontractors.co.uk a legitimate business?

Based on its website, it appears to be a legitimate service provider, but lacks some standard transparency elements like a registered company number or physical address prominently displayed, which are typical for fully vetted UK businesses.

What services does Reliableroofingcontractors.co.uk offer?

They offer roof repairs, complete new roof installations, and address issues like leaks in gutters, as described on their homepage. Helloegg.co.uk Review

How can I get a quote from Reliableroofingcontractors.co.uk?

You can get a free, no-obligation quotation by calling them on 07407 646 612 or by sending an email through their contact form.

Does Reliableroofingcontractors.co.uk offer guarantees on their work?

Yes, the website states, “All Work Guaranteed” and mentions using “High quality manufacturer guaranteed roofing materials.” However, detailed terms of these guarantees are not readily available on the homepage.

Do they provide video footage of the roofing work?

Yes, they explicitly state they provide “Video Footage Straight To Your Phone Of Before And After The Job Is Complete” to ensure customer satisfaction.

Are they insured?

Yes, the website claims they are “Fully Insured.” It’s advisable to request proof of their public liability insurance before any work begins.

Do they charge a call-out fee?

No, the website clearly states, “No Call Out Charge.” Ketley-brick.co.uk Review

How do their prices compare to other roofing companies?

They claim, “We Will Beat Any Genuine Quote,” suggesting a commitment to competitive pricing.

Is Reliableroofingcontractors.co.uk a nationwide service?

The website doesn’t specify its service area. Given the nature of a “family-run business” and the mobile number provided, it is likely a local service, possibly within a specific region or county in the UK.

Does Reliableroofingcontractors.co.uk have an “About Us” page?

The provided homepage text does not indicate a distinct “About Us” page. Information about their history or team is integrated into the main content.

Are there testimonials on their website?

Yes, there is one five-star testimonial featured on their homepage from “K Hughes, Sale, Trafford.” They also have a dedicated ‘Testimonials’ page.

What is the best way to contact Reliableroofingcontractors.co.uk?

The most prominent contact methods are by phone at 07407 646 612 or via their online contact form. An email address is also provided. Savingsuite.co.uk Review

Do they handle small roof repairs or only large projects?

The website explicitly states, “whether it be repairing a small leak or a complete new roof, no job is too big or too small.”

How can I verify the “Fully Certified” claim?

The website states they are “Fully Certified” but does not provide specific certifications or links to professional bodies. You would need to ask them directly for details on their accreditations.

Do they recommend roof replacement or repair first?

They state, “We will always try to repair your roof whenever possible, only recommending a replacement roof if absolutely necessary.”

Is there a physical address listed on the website?

No, a specific physical office address is not prominently displayed on the provided homepage text.

How can I see examples of their past work?

The website mentions, “To take a look at some of the recent work we have completed please click here,” leading to an “Our Work” section. Smartconservatorysolutions.co.uk Review

What should I do if I want to hire them?

First, obtain a free, no-obligation quote. Then, ask for proof of insurance and any certifications. You should also request a written contract detailing the work, costs, and guarantees before agreeing to any services.

Are there any red flags on the Reliableroofingcontractors.co.uk website?

The primary red flag is the absence of a visible company registration number, registered company name, or a physical business address on the homepage. While not necessarily indicating illegitimacy, it suggests a lack of full corporate transparency that many reputable UK businesses display.

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