Roger-dean.co.uk Review

Based on looking at the website, Roger-dean.co.uk presents itself as a long-standing, family-owned estate agency in the UK, established in 1963. While the site provides essential information regarding property sales, lettings, and valuations, a comprehensive review reveals some areas that could be enhanced to meet the expectations of a fully trusted online platform, especially when considering ethical principles. The platform primarily focuses on Manchester properties, offering typical estate agency services.

Here’s an overall review summary:

• Website Design and User Experience: Clean, but a bit dated. Navigation is straightforward for core services.
• Transparency and Trustworthiness: Good history (established 1963) and clear contact details, but lacks detailed policy pages that build deeper trust.
• Information Accessibility: Key services (sales, lettings, valuations) are clearly signposted. Property details are comprehensive.
• Customer Support: Phone and email contacts are prominent. No live chat or extensive FAQ section visible on the homepage.
• Online Security Features: Not explicitly highlighted, which is a common oversight for many businesses but crucial for online interactions.
• Ethical Considerations: The business model of an estate agent is permissible within Islamic guidelines, provided transactions adhere to principles of fairness, transparency, and avoiding interest-based dealings. The website itself does not present any overt non-permissible elements.

While Roger-dean.co.uk appears to be a legitimate estate agency, its online presence, specifically the website, could benefit from additions that reinforce trust and transparency, aligning with what modern consumers expect from a credible online business. This includes more detailed legal pages, explicit privacy policies, and comprehensive terms of service that are easily accessible.

Here are some excellent alternatives for property-related services in the UK that offer robust online platforms and strong reputations:

• Rightmove: As the UK’s largest property portal, Rightmove offers an extensive database of properties for sale and rent from virtually all estate agents. Its key features include advanced search filters, property alerts, market insights, and a user-friendly interface. While it acts as a platform rather than an estate agent itself, it’s indispensable for property searches.
  • Key Features: Vast property listings, detailed search options, market data.
  • Average Price: Free for users searching properties; agents pay for listings.
  • Pros: Unparalleled reach, comprehensive listings, reliable information.
  • Cons: Not an estate agent, so direct interaction with sellers/landlords is through third parties.
• Zoopla: Another major UK property portal, Zoopla competes closely with Rightmove, offering property listings, house price estimates, and local market trends. It’s known for its detailed area guides and valuation tools.
  • Key Features: Extensive property listings, market insights, valuation tools, area guides.
  • Average Price: Free for users; agents pay for listings.
  • Pros: Comprehensive, good for market research, strong local data.
  • Cons: Similar to Rightmove, it’s a portal, not an agent.
• OpenRent: For those seeking to rent or let directly, OpenRent is a prominent platform that bypasses traditional estate agents, allowing landlords and tenants to connect directly. This often results in lower fees for tenants and higher returns for landlords.
  • Key Features: Direct landlord-tenant connection, no agency fees, online tenancy management.
  • Average Price: Typically lower fees for tenants, various pricing tiers for landlords (starting from free for basic listings).
  • Pros: Cost-effective, direct communication, efficient process.
  • Cons: Requires more proactive involvement from both parties; less hand-holding than a full-service agent.
• Purplebricks: A hybrid estate agent, Purplebricks offers online tools combined with local property experts. They aim to provide a more affordable alternative to traditional high-street agents, with fixed fees for selling properties.
  • Key Features: Fixed-fee selling, local property experts, online platform for managing viewings and offers.
  • Average Price: Fixed fees, typically starting from £999 (depending on location).
  • Pros: Potentially significant savings on selling fees, online convenience.
  • Cons: Less personalised service than traditional agents, some tasks require seller involvement.
• Hunters Estate Agents: A well-established traditional estate agency with a strong network of branches across the UK. Hunters offers comprehensive services for sales, lettings, and property management, priding itself on local expertise and customer service.
  • Key Features: Extensive branch network, local expertise, full-service sales and lettings.
  • Average Price: Commission-based fees for sales (typically 1-3% of sale price), management fees for lettings.
  • Pros: Personalised service, strong local knowledge, reputable brand.
  • Cons: Potentially higher fees than online/hybrid models.
• Savills: For those looking for high-end or unique properties, Savills is a global real estate services provider with a strong presence in the UK. They offer bespoke services for prime residential, rural, and commercial properties.
  • Key Features: Luxury property specialisation, global reach, comprehensive advisory services.
  • Average Price: Higher commission rates due to premium service and property value.
  • Pros: Expertise in high-value properties, extensive network, bespoke service.
  • Cons: Not suitable for budget-conscious buyers/sellers, limited to specific market segments.
• Knight Frank: Another leading independent global property consultancy, Knight Frank specialises in prime residential and commercial properties in the UK and internationally. They offer sales, lettings, valuations, and property management with a focus on client relationships.
  • Key Features: High-end property focus, global network, personalised client service.
  • Average Price: Commission-based, commensurate with premium service and property values.
  • Pros: Expert advice, access to exclusive properties, strong client relationships.
  • Cons: Primarily caters to the luxury market, higher fees.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Roger-dean.co.uk Review & First Look: Navigating the Online Presence

Based on an initial review, Roger-dean.co.uk serves as the digital storefront for Roger Dean Estate Agents, a firm that proudly traces its origins back to 1963. The website’s primary objective is clear: to facilitate property transactions, whether buying, selling, or renting in the Manchester area. From a first glance, the site maintains a relatively clean and straightforward design, focusing on core functionalities.

Website Layout and Design Aesthetics

The design of Roger-dean.co.uk is functional, prioritising ease of access to essential services. The “Skip to content” link, “Call Us,” “Request a valuation,” and “Property Search” options are prominently displayed at the top, ensuring users can quickly find key actions.

• Simplicity: The layout avoids clutter, making it relatively easy for users to navigate to desired sections like “Sales” or “Lettings.”
• Branding: The “Welcome to Roger Dean” message reinforces their long-standing presence, highlighting over 60 years in the business. This historical context aims to instil confidence.
• Visual Elements: The site features images of properties and a basic, almost understated, colour scheme. While not visually groundbreaking by modern web standards, it is functional.

Core Services Highlighted

The homepage clearly outlines the primary services offered by Roger Dean Estate Agents.

• Sales: Users are prompted with “How can Roger Dean assist you in finding the right property to buy?” and direct links to property listings.
• Lettings: Similarly, the site poses the question, “How can Roger Dean assist you in finding the right property to rent?” leading to rental listings.
• Valuations: A distinct “Book a FREE valuation” call to action is present, signifying their proactive approach to attracting new clients. This service is a standard offering for estate agents to engage potential sellers.

User Testimonials and Trust Signals

The website includes a single user testimonial from “Connor,” who praises the swift resolution of repairs and maintenance.

• Limited Testimonials: While positive, a single testimonial does not provide a comprehensive picture of customer satisfaction. A wider range of reviews or a dedicated reviews section would significantly bolster trust.
• Social Proof: Links to Facebook and Instagram are provided, which could potentially offer further social proof through active engagement and community feedback. As of the review, the extent of their social media activity isn’t immediately apparent from the homepage, but the presence of these links is a positive step.

Accessibility of Key Information

Important contact details are clearly visible. Computerrepairshop.co.uk Review

• Contact Information: Phone number (0161 437 0711) and email address ([email protected]) are readily available, facilitating direct communication.
• Physical Address: The presence of directions from their “Heald Green Office” implies a physical presence, which is crucial for a local estate agent. However, a clear, dedicated contact page with the full address, operating hours, and map integration would enhance user experience.

In summary, Roger-dean.co.uk provides a functional, albeit basic, online presence for an established estate agency. Its primary strength lies in its clear service offerings and accessible contact details. However, to compete in the modern digital landscape, improvements in design, explicit security assurances, and more comprehensive trust-building elements would be beneficial.

Roger-dean.co.uk Pros & Cons: An Impartial Assessment

When evaluating Roger-dean.co.uk, it’s essential to weigh its strengths against areas where it might fall short, particularly from an ethical and comprehensive online presence perspective. While the core business of an estate agent is permissible in Islam, the online presentation and transparency are key.

The Advantages of Roger-dean.co.uk

The website benefits from the established reputation and local expertise of Roger Dean Estate Agents.

• Long-Standing Reputation: Founded in 1963, Roger Dean Estate Agents boasts over 60 years of operation. This history instils a significant degree of trust and reliability, suggesting stability and experience in the local property market. In a sector where longevity often equates to credibility, this is a major advantage.
  • Trust: A long operational history often implies adherence to professional standards and a strong understanding of local regulations.
• Local Expertise: The detailed description of the “Drake Avenue” property, including directions from their Heald Green Office and references to local facilities like the Metrolink tram system and Manchester International Airport, demonstrates profound local knowledge. This is invaluable for buyers and sellers in the specific areas they cover.
  • Specifics: “Conveniently located for a wide variety of facilities at The Woodhouse Park Leisure and Lifestyle Centre, Metrolink tram system, bus services to surrounding areas…” highlights practical, localised benefits.
• Clear Service Offerings: The website immediately highlights its core services: sales, lettings, and free valuations. This clarity ensures that potential clients can quickly ascertain if their needs align with the agency’s services.
  • Direct Calls to Action: “Book a FREE valuation Book Now” and “Get in touch” buttons are clear and encourage immediate engagement.
• Direct Contact Information: Prominently displaying a phone number (0161 437 0711) and email address ([email protected]) fosters direct communication. This accessibility is crucial for time-sensitive property transactions.
  • Personal Touch: Direct contact can often lead to a more personalised service, which many prefer over purely automated systems.

Areas for Improvement and Potential Drawbacks

Despite its strengths, Roger-dean.co.uk has several limitations, particularly when measured against modern expectations for online trustworthiness and comprehensive information.

• Limited Online Transparency: A significant drawback is the absence of easily accessible, detailed legal and policy pages. Modern, trustworthy websites typically feature:
  • Privacy Policy: Explaining how user data is collected, stored, and used. This is a fundamental requirement under regulations like GDPR in the UK. Without it, users may be hesitant to submit personal information.
  • Terms and Conditions: Outlining the legal framework for using the website and engaging with their services.
  • About Us/Team Page: While the site mentions being family-owned, a dedicated page introducing the team members or the company’s ethos would build further rapport and trust.
  • Complaints Procedure: Clearly stating how complaints are handled is vital for demonstrating accountability and consumer protection.
• Lack of Comprehensive Security Information: The website does not explicitly state its security measures for protecting user data during interactions, such as online forms or property searches. While standard SSL might be present, detailed information on data encryption or security protocols is absent.
  • User Confidence: In an age of cyber threats, explicit security reassurances are critical for user confidence.
• Absence of Detailed Trust Signals: Beyond the single testimonial, the website lacks other robust trust signals that are common among highly-rated online businesses.
  • Multiple Testimonials/Case Studies: A broader range of success stories or client feedback would enhance credibility.
  • Industry Accreditations/Awards: Highlighting memberships with professional bodies (e.g., The Property Ombudsman, ARLA Propertymark) or any industry awards would further validate their expertise and ethical conduct.
  • Customer Service Channels: The absence of a live chat feature or a comprehensive FAQ section means users must rely on phone or email for queries, which might not be convenient for all.
• Dated Website Design: While functional, the website’s aesthetic and user interface feel somewhat dated compared to contemporary property portals. This can subtly impact user perception of the business’s modernity and efficiency.
  • Mobile Responsiveness: Although not explicitly stated or tested in detail, a dated design can sometimes imply less robust mobile responsiveness, which is critical given mobile browsing trends.
• Limited Online Features Beyond Basic Search: The site primarily functions as a brochure for properties. It lacks advanced features that might be found on more sophisticated platforms, such as:
  • Virtual Tours/High-Quality Media: While a property is described, the extent of high-quality photos, floor plans, or virtual tours isn’t fully showcased from the homepage.
  • Client Portals: For sellers or landlords, a dedicated online portal to track viewings, offers, or rental payments would be a significant enhancement.

In conclusion, Roger-dean.co.uk benefits from the strong foundation of a long-established estate agency with clear local expertise. However, its online presence could be significantly improved by embracing greater transparency, explicitly outlining security measures, and enhancing the overall user experience to match modern digital expectations. Without these elements, it risks being perceived as less comprehensive or trustworthy compared to competitors who have invested more in their online infrastructure. Yealmptondent.co.uk Review

Understanding Property Transactions in Islam: Ethical Considerations

The process of buying, selling, or renting property, when conducted ethically and transparently, aligns well with Islamic financial and commercial principles. Islam encourages honest trade and the acquisition of permissible assets. However, certain aspects within conventional property transactions can raise ethical concerns from an Islamic perspective, primarily related to interest (Riba) and excessive uncertainty (Gharar).

Avoiding Riba (Interest) in Property Finance

Riba, or interest, is strictly prohibited in Islam, regardless of whether it is simple or compound. This prohibition extends to both receiving and paying interest. In the context of property, this primarily impacts financing mechanisms.

• Conventional Mortgages: Traditional mortgages, which involve borrowing money with interest to purchase a property, are generally considered impermissible. The interest charged on the loan constitutes Riba.
• Islamic Finance Alternatives: To address this, Islamic financial institutions offer Sharia-compliant alternatives:
  • Murabaha (Cost-Plus Financing): The bank buys the property and then sells it to the client at a pre-agreed higher price, payable in instalments. The profit margin is fixed upfront, not an interest rate.
  • Musharakah Mutanaqisah (Diminishing Partnership): The bank and the client co-own the property. The client gradually buys the bank’s share over time through regular payments, and also pays rent for the portion of the property owned by the bank. As the client’s ownership increases, the bank’s share decreases, and so does the rent.
  • Ijarah (Leasing): The bank buys the property and leases it to the client for a fixed period. At the end of the lease, ownership can be transferred to the client. This is similar to a rent-to-own model.
• Ethical Implications: Using Islamic finance ensures that the transaction is free from Riba, promoting justice and fairness in financial dealings. It avoids the exploitation that often accompanies interest-based systems, which can lead to economic instability and inequity.

Minimising Gharar (Excessive Uncertainty)

Gharar refers to excessive uncertainty, ambiguity, or speculation in contracts that could lead to dispute or injustice. In property transactions, this involves ensuring clarity regarding the asset, price, and terms.

• Clear Property Descriptions: The property’s condition, features, boundaries, and legal status must be clearly defined. Vague descriptions or hidden defects (unless explicitly disclosed) can introduce Gharar. Roger-dean.co.uk’s detailed property descriptions, like the one for Drake Avenue, contribute positively in this regard by providing specific dimensions and features.
  • Example: The detailed breakdown of rooms, dimensions (e.g., “Entrance hall 10’4 x 3’5”), and features (e.g., “Glow Worm central heating boiler”) reduces ambiguity.
• Transparent Pricing: The purchase price and any associated costs (e.g., agent fees, legal fees) should be fully disclosed and agreed upon upfront. Hidden charges or vague pricing structures can lead to Gharar.
  • Example: “Purchase Price £245,000” is clearly stated for the example property.
• Legal Clarity: The tenure (e.g., Freehold, Leasehold) and any encumbrances on the property must be transparent. The legal documentation should be sound and accessible.
  • Example: “Tenure Freehold” is specified.
• Avoidance of Speculation: Transactions should be based on real assets and value, not on speculative future prices or contingent events that introduce undue risk.
• Ethical Implications: By minimising Gharar, Islamic principles aim to prevent exploitation, ensure fairness, and reduce potential disputes among parties. It promotes trust and stability in commercial dealings.

Ethical Estate Agent Practices

Estate agents, in their role as facilitators, also have ethical responsibilities under Islamic principles.

• Honesty and Integrity: Agents must provide truthful information about properties, disclose all material facts, and avoid misrepresentation.
• Fair Fees: Fees charged for services should be reasonable and clearly agreed upon, reflecting the actual work performed. Exploitative or exorbitant fees are discouraged.
• Confidentiality: Agents should maintain the confidentiality of their clients’ information.
• Avoiding Conflicts of Interest: Agents should act solely in the best interests of their clients and avoid situations where their personal interests conflict with those of their clients.

In summary, while the property market inherently involves significant financial transactions, adhering to Islamic ethical guidelines, particularly concerning Riba and Gharar, ensures that these dealings are conducted in a just and permissible manner. Roger-dean.co.uk, as an estate agency, facilitates these transactions, and its role, when executed with transparency and fairness, aligns with these principles. It is the responsibility of the client to ensure their financing arrangements are Sharia-compliant. Potentenergy.co.uk Review

Roger-dean.co.uk Alternatives: Exploring Ethical UK Property Platforms

When seeking property services in the UK, it’s beneficial to explore various platforms beyond a single estate agent, especially when prioritising ethical considerations and comprehensive features. The UK property market is vast, offering numerous alternatives that range from large property portals to hybrid and traditional agencies.

Top Ethical Alternatives for Property Services in the UK

Here are some of the most reputable and comprehensive alternatives for property search, sales, and lettings in the UK:

• Rightmove:
  • Key Features: The UK’s leading property portal, listing millions of properties for sale and rent from virtually all estate agents. Offers extensive search filters, market analysis tools, and detailed property information.
  • Why it’s a good alternative: It’s a platform, not a direct agent, so it offers a neutral marketplace for properties. Users can then engage with agents whose practices align with their ethical preferences.
  • Pros: Largest inventory, user-friendly interface, comprehensive data.
  • Cons: Not a direct service provider, reliance on third-party agents.
• Zoopla:
  • Key Features: A major competitor to Rightmove, Zoopla also provides comprehensive property listings, house price estimates, and local area data. It’s known for its detailed valuation tools and community insights.
  • Why it’s a good alternative: Similar to Rightmove, it aggregates listings, giving buyers and renters a broad, unbiased view of the market.
  • Pros: Extensive listings, strong market insights, good valuation tools.
  • Cons: Like Rightmove, it’s a portal, not an agent.
• OpenRent:
  • Key Features: Specialises in direct landlord-to-tenant connections, eliminating traditional agency fees. Offers tools for online tenancy creation, referencing, and deposit protection.
  • Why it’s a good alternative: Promotes transparency by cutting out intermediaries and potentially reducing costs. The direct relationship can foster clearer communication.
  • Pros: Cost-effective for both landlords and tenants, direct communication, efficient process.
  • Cons: Less support for those who prefer full agency services, requires more proactive involvement.
• Purplebricks:
  • Key Features: A hybrid estate agent offering a fixed-fee model for selling properties. They combine online tools with local property experts to conduct valuations and manage sales.
  • Why it’s a good alternative: Offers a modern approach to property sales that can be more cost-efficient than traditional commission-based models, potentially aligning with ethical views on fair pricing for services.
  • Pros: Fixed fees can lead to significant savings, online management tools, local experts available.
  • Cons: Some aspects require seller involvement, online-centric approach might not suit everyone.
• OnTheMarket:
  • Key Features: A property portal owned by agents, often featuring properties 24-48 hours before they appear on other portals. Focuses on providing direct access to agent listings.
  • Why it’s a good alternative: Offers another broad platform for property search, potentially providing early access to new listings.
  • Pros: Access to a wide range of properties, potentially early listings, agent-owned.
  • Cons: Not as widely used as Rightmove or Zoopla, fewer features than leading portals.
• Hunters Estate Agents:
  • Key Features: A well-established traditional estate agency with a large franchise network across the UK. Offers full-service sales, lettings, and property management, emphasising local knowledge and client relationships.
  • Why it’s a good alternative: Provides a traditional, full-service approach, which some clients prefer for its personal touch and comprehensive support. They operate on a commission model, which is permissible as a service fee.
  • Pros: Extensive local knowledge, personalised service, reputable brand.
  • Cons: Fees can be higher than online or hybrid models.
• Andrews Estate Agents:
  • Key Features: A large, independent estate agency operating for over 75 years across the UK. Offers sales, lettings, new homes, and mortgage services. They are often praised for their community involvement and customer service.
  • Why it’s a good alternative: Their long history and commitment to service suggest a reliable and ethically minded approach to business. Their comprehensive service array caters to various property needs.
  • Pros: Long-standing reputation, wide range of services, strong customer focus.
  • Cons: Regional presence might be limited compared to national portals, commission-based fees.

When choosing an alternative, individuals should consider the type of service they need (full-service, online, direct), their budget, and how comprehensively the platform addresses transparency, ethical financing (if applicable), and clear communication.

Roger-dean.co.uk Pricing: Understanding the Cost Structure

The Roger-dean.co.uk website, as an estate agency, doesn’t directly list a comprehensive public pricing structure for its services (sales commissions or letting fees) on its homepage or readily accessible sub-pages. This is a common practice for traditional estate agents, who typically prefer to discuss fees directly with potential clients based on the specific property and service required.

Sales Commission Structure

For property sales, traditional estate agents in the UK typically operate on a commission basis. Htnc.co.uk Review

• Percentage-Based Fees: The most common model is a percentage of the final sale price. This percentage can vary significantly based on location, property value, and the level of service provided.
  • Typical Range: In the UK, sales commissions can range from 0.75% to 3% of the sale price. For a property valued at £245,000 (like the one advertised on their homepage), a 1.5% commission would amount to £3,675.
  • Factors Influencing Rates: Factors such as whether the agent has sole selling rights or operates on a multi-agency basis, the expected ease of sale, and the overall market conditions can influence the negotiated percentage.
• “No Sale, No Fee” Policy: Many reputable agents, including those with a long history like Roger Dean, often operate on a “no sale, no fee” basis. This means the client only pays the commission if the property successfully sells. This is a crucial point for sellers, offering financial security.
  • Benefit for Sellers: This policy incentivises the agent to secure a sale and reduces financial risk for the seller.
• Additional Costs: Sellers might also incur other costs, such as:
  • Energy Performance Certificate (EPC): Legally required before marketing a property for sale or rent, typically costing £60-£120.
  • Legal Fees: Conveyancing fees for solicitors, which can range from £800 to £2,000+ depending on complexity.
  • Removal Costs: If moving home, which is a separate service not directly handled by the estate agent.

Lettings and Property Management Fees

For landlords, estate agents typically charge fees for finding tenants (letting fees) and for ongoing property management services.

• Tenant Find Only Service: This involves marketing the property, finding and vetting suitable tenants, and drawing up tenancy agreements.
  • Typical Fee: This can be a one-off fee, often equivalent to one month’s rent, or a flat fee.
• Full Property Management Service: This comprehensive service includes tenant finding, rent collection, property maintenance, handling repairs, legal compliance, and often a 24/7 emergency contact for tenants.
  • Typical Fee: This is usually a percentage of the monthly rent, ranging from 8% to 15%. For a property renting at £1,000 per month, a 10% fee would be £100 per month.
  • Additional Charges: Landlords might also face charges for tenancy agreement renewals, inventory checks, or deposit registration, although many of these are now incorporated into management fees.
• Landlord Section: The website mentions “Landlords” with a link to “charges,” suggesting that detailed information on letting and management fees is available there. It is crucial for potential landlords to review this section carefully or contact the agency directly for a full breakdown.

Free Valuation Service

Roger-dean.co.uk prominently advertises a “Book a FREE valuation” service.

• Purpose: This is a standard marketing tool used by estate agents to engage with potential sellers and landlords, offering an expert assessment of their property’s market value without upfront cost.
• No Obligation: These valuations are typically “no obligation,” meaning the property owner is not committed to instructing the agent afterward.

Transparency in Pricing

While traditional agents often don’t publish a full price list on their public-facing homepage, it is paramount for transparency that detailed fee structures are readily available once a client expresses serious interest. The UK’s consumer protection laws and best practices for estate agents dictate clear communication of all fees before any contract is signed.

• Consumer Rights Act 2015: Requires transparency in pricing.
• Estate Agents Act 1979: Sets out requirements for agents, including transparency around fees.

In summary, Roger-dean.co.uk operates on typical estate agency pricing models, likely involving commission for sales and percentage-based fees for lettings and management. While the specific rates aren’t on the homepage, the provision of a “FREE valuation” and a link to “charges” for landlords suggests that detailed information is available upon direct enquiry, which is standard for the industry. Potential clients should always request a full written breakdown of all applicable fees before committing to any service.

How to Cancel Roger-dean.co.uk Subscription: Property Service Agreements

When dealing with estate agents like Roger Dean, the concept of a “subscription” is less about a recurring online fee and more about the contractual agreement for property services. Cancelling these agreements involves understanding the terms and conditions outlined in the agency agreement signed between the client (seller or landlord) and the estate agent. Fjretrofit.co.uk Review

Understanding the Agency Agreement

An agency agreement is a legally binding contract that defines the terms under which an estate agent will market and sell or let a property. Key clauses typically include:

• Contract Duration: The period for which the agent has the exclusive right to sell or let the property (e.g., 8 weeks, 12 weeks).
• Notice Period: The amount of notice required to terminate the agreement after the initial contract duration expires. This can range from immediate to 2-4 weeks.
• Fees: The commission or fees payable upon a successful transaction, and under what circumstances (e.g., if a buyer is introduced by the agent, even after the agreement ends).
• Withdrawal Fees: In some rare cases, an agent might include a withdrawal fee if the client pulls out of the agreement before the contract duration ends or without proper notice, especially if the agent has incurred significant marketing costs. However, “no sale, no fee” agents generally do not charge a withdrawal fee unless specific conditions are breached.
• Sole Agency vs. Multi-Agency: This affects cancellation. With sole agency, only one agent can market the property. With multi-agency, multiple agents can. Cancelling a sole agency agreement might have different implications.

Steps to Cancel an Agreement with Roger Dean Estate Agents

Since Roger-dean.co.uk represents a traditional estate agency, cancellation will typically involve direct communication and formal notice.

1. Review Your Agency Agreement: This is the absolute first step. Locate the original contract you signed with Roger Dean Estate Agents. Carefully read the clauses pertaining to “termination,” “cancellation,” “notice period,” and “fees payable upon withdrawal.” This document will outline your rights and obligations.
   • Key Information to Find:
     • Initial contract length (e.g., 12 weeks exclusive).
     • Required notice period after the initial term (e.g., 14 days).
     • Any clauses about fees if you withdraw or sell through another party during the contract.
2. Determine Your Status:
   • Within the Initial Contract Period: If you are still within the exclusive contract period (e.g., the first 12 weeks of a sole agency agreement), you might not be able to cancel without potential fees or a breach of contract, unless there’s a serious failing on the agent’s part. Some agreements may have a “cooling-off period” (e.g., 14 days under consumer protection laws, if signed off-premises).
   • After the Initial Contract Period: If the initial exclusive period has expired, you will generally need to provide written notice as stipulated in your agreement.
3. Provide Written Notice: Even if a phone call seems sufficient, always follow up with a formal written notice of cancellation. This creates a paper trail and avoids misunderstandings.
   • Format: Send a letter via recorded delivery or an email with a read receipt.
   • Content: Clearly state your intention to cancel the agreement, reference the property address, the date of the original agreement, and the effective date of cancellation. Refer to the specific clause in your contract that allows for this cancellation.
   • Example Email Content: “Dear Roger Dean Estate Agents, Please accept this email as formal notice of my intention to terminate our agency agreement for the property at [Your Property Address], signed on [Date of Agreement]. As per Clause [X] of our agreement, the notice period required is [Y] days/weeks, making the effective date of cancellation [Effective Date].”
4. Confirm Understanding of Remaining Obligations: In some cases, if the agent introduced a buyer who subsequently purchases the property within a defined period after cancellation (e.g., 6 months), you might still be liable for their commission. Ensure you understand any “tail clauses” in your agreement.
5. Remove Property Listings: Confirm with the agent that they will remove your property from all marketing channels (their website, Rightmove, Zoopla, etc.) upon the effective date of cancellation.

Important Considerations:

• Cooling-Off Period: If you signed the agreement away from the agent’s office (e.g., at your home), you likely have a 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, during which you can cancel without penalty.
• Disputes: If there are disagreements or concerns about the agent’s performance, document all communications and consider contacting relevant industry bodies, such as The Property Ombudsman, if you feel the terms of your contract are being unfairly applied.

In essence, cancelling an agreement with Roger Dean Estate Agents is a formal process dictated by the contract you signed. Proactive communication and careful review of your agreement are key to a smooth termination.

How to Cancel Roger-dean.co.uk Free Trial: Understanding Property Service Engagements

The concept of a “free trial” as typically understood with software or subscription services doesn’t directly apply to a traditional estate agency like Roger Dean. Estate agents don’t offer a trial period for buying, selling, or renting properties in the same way you’d try out a new app. Instead, their “free trial” equivalent often comes in the form of a free valuation service or an initial, no-obligation consultation.

Understanding the “Free Valuation” as a Trial Equivalent

Roger-dean.co.uk prominently advertises “Book a FREE valuation” and “Find out how much your property is worth.” This service acts as the initial, no-commitment engagement point for potential sellers or landlords. Tendercare.co.uk Review

• Purpose: The free valuation is designed to:
  • Provide the property owner with an estimate of their property’s market value.
  • Allow the estate agent to present their services, expertise, and marketing strategy.
  • Build a relationship with the potential client without an immediate financial commitment.
• No Obligation: Critically, this service is explicitly offered as “no obligation.” This means:
  • There is no cost incurred by the property owner for the valuation itself.
  • There is no contractual commitment to instruct Roger Dean Estate Agents to sell or let the property afterwards.

“Cancelling” the Free Valuation / Initial Consultation

Since the free valuation is a one-off service with no ongoing commitment or subscription, “cancelling” it is straightforward and informal.

1. Simply Decline to Proceed: After the valuation has been conducted, if you decide not to use Roger Dean Estate Agents for selling or letting your property, you simply need to communicate this decision.
   • No Formal Process: There’s no formal “cancellation form” or online button for this. It’s a matter of declining to sign an agency agreement.
2. Inform the Agent (Optional, but Recommended): While not strictly necessary, it’s courteous and professional to inform the agent that you won’t be proceeding with their services.
   • How to Inform: A brief phone call or email would suffice. For example: “Thank you for the recent valuation of my property at [Address]. I’ve decided not to proceed with selling/letting at this time/have chosen a different approach. I appreciate your time and effort.”
   • Why Inform: This helps the agent manage their pipeline and avoids them following up unnecessarily.
3. Data Handling: Once you decline to proceed, ensure you understand how your personal data will be handled. While no ongoing “subscription” exists, they will have collected your name, contact details, and property information during the valuation process.
   • GDPR Rights: Under GDPR (General Data Protection Regulation) in the UK, you have the right to request access to your data, rectification, or erasure. If you wish for your data to be removed from their marketing lists or systems (beyond what’s legally required for record-keeping), you can make a GDPR request. However, this is separate from “cancelling” the free valuation itself.

Scenarios Where a “Cancellation” Might Be More Formal

While the free valuation is straightforward, if you have signed any preliminary agreement or marketing agreement (which is less common after just a valuation but can happen), then you would need to refer to the terms of that specific document.

• Initial Engagement Form: Some agents might have a brief initial engagement form before a full agency agreement. Always read any document before signing to understand its implications. If such a form has a withdrawal clause, follow that. However, a free valuation is typically a precursor to any formal agreement.

In essence, for Roger-dean.co.uk’s “free valuation,” there’s no complex cancellation process because there’s no binding commitment. It’s a non-obligatory service. The true “cancellation” procedures only become relevant if and when a formal agency agreement for selling or letting a property has been signed.

Roger-dean.co.uk vs. Other UK Estate Agents: A Comparative Analysis

When evaluating Roger-dean.co.uk against other estate agents in the UK, it’s important to consider various models of operation, from traditional high-street agencies to modern online and hybrid platforms. Each offers distinct advantages and disadvantages that cater to different client needs and preferences. Roger Dean, with its long history, clearly falls into the traditional, local high-street model.

Traditional High-Street Agents (e.g., Roger Dean, Hunters, Andrews)

Characteristics: These agents have physical offices, offer a full-service experience, and typically operate on a commission-based fee structure. Labassinebirthpools.co.uk Review

• Roger-dean.co.uk:

  • Pros:
    • Decades of Experience: Established in 1963, offering over 60 years of local market knowledge. This longevity breeds trust.
    • Local Expertise: Strong understanding of the specific Manchester areas they cover (e.g., Woodhouse Park, Heald Green), providing tailored advice and accurate valuations.
    • Personalised Service: Likely offers a more hands-on, relationship-driven approach, which many clients prefer for the significant emotional and financial investment of property transactions.
    • Direct Contact: Easy phone and email access to their office.
  • Cons:
    • Potentially Higher Fees: As a traditional agent, their commission rates are likely higher than fixed-fee or online models, though exact figures aren’t public on the homepage.
    • Limited Online Sophistication: Website is functional but lacks advanced features, detailed transparency (e.g., full privacy policy readily available), or comprehensive trust signals common on newer platforms.
    • Geographic Limitation: Primarily serves specific local areas, not a national reach.

• Hunters Estate Agents / Andrews Estate Agents (Examples of other large traditional agents):

  • Pros:
    • Extensive Branch Network: Often have numerous offices across the UK, providing wider local coverage.
    • Established Brand Recognition: Larger marketing budgets and national presence, potentially attracting more buyers.
    • Full Suite of Services: Comprehensive sales, lettings, property management, and often financial services.
  • Cons:
    • Commission-Based Fees: Similar to Roger Dean, fees are typically a percentage of the sale price or monthly rent, which can be substantial for high-value properties.
    • Service Quality Variation: As franchises, service quality can sometimes vary between branches.

Hybrid Estate Agents (e.g., Purplebricks)

Characteristics: These agents combine online platforms with local property experts, often operating on a fixed-fee model.

• Purplebricks:
  • Pros:
    • Fixed Fees: Often significantly cheaper than traditional commission-based agents, offering a clear upfront cost.
    • Online Control: Sellers can manage viewings, offers, and communication through an online portal, offering greater control.
    • Local Expertise: Despite being online-centric, they still have local property experts for valuations and support.
  • Cons:
    • Less Hand-Holding: Sellers may need to be more involved in the process (e.g., conducting viewings).
    • Upfront Payment: Fees are often paid upfront, regardless of whether the property sells, posing a financial risk.
    • Perception of Service: Some clients may feel the service is less personal than a traditional agent.

Online-Only Platforms / Property Portals (e.g., Rightmove, Zoopla, OpenRent)

Characteristics: These are primarily digital platforms; some are purely listing portals, while others offer direct landlord-to-tenant services.

• Rightmove & Zoopla (Property Portals): Helionova.co.uk Review

  • Pros:
    • Market Dominance: List virtually all properties for sale/rent in the UK, making them essential for property search.
    • Extensive Data: Offer market trends, house price data, and area guides.
    • Free for Users: Buyers and renters can use them without charge.
  • Cons:
    • Not an Agent: They are not estate agents; they simply list properties. Users still need to interact with the underlying agents.
    • Information Overload: The sheer volume of listings can be overwhelming.

• OpenRent (Direct Landlord/Tenant Platform):

  • Pros:
    • Fee Savings: Often eliminates agency fees for tenants and reduces costs for landlords.
    • Direct Communication: Fosters clear, direct interaction between landlords and tenants.
    • Transparency: Removes intermediaries and potential hidden costs.
  • Cons:
    • DIY Approach: Requires more effort from both landlords and tenants, as they handle more of the process themselves.
    • Less Support: No dedicated agent to mediate or advise on complex issues.

Conclusion

Roger-dean.co.uk is a solid choice for those seeking a traditional, locally focused estate agent with a long history of community presence and personalised service in the Manchester area. Its strengths lie in its established reputation and deep local knowledge. However, for clients prioritising cost savings, extensive online features, or a broader market reach, hybrid models and national property portals offer compelling alternatives. The choice ultimately depends on individual preferences for service level, cost, and digital interaction.

FAQ

What is Roger-dean.co.uk?

Roger-dean.co.uk is the official website for Roger Dean Estate Agents, a family-owned business established in 1963, providing property sales, lettings, and valuation services primarily in the Manchester area of the UK.

Is Roger-dean.co.uk a legitimate estate agent?

Yes, Roger-dean.co.uk appears to be a legitimate estate agent, backed by a history dating back to 1963, a physical office implied by directions, and clear contact details.

What services does Roger-dean.co.uk offer?

Roger-dean.co.uk offers property sales services, property lettings services, and free property valuations for potential sellers and landlords. Cobolt.co.uk Review

How can I contact Roger-dean.co.uk?

You can contact Roger-dean.co.uk by calling their office at 0161 437 0711 or by emailing them at [email protected].

Does Roger-dean.co.uk offer free property valuations?

Yes, Roger-dean.co.uk prominently advertises a “Book a FREE valuation” service for properties.

What areas does Roger-dean.co.uk cover?

Based on the property listings and office location, Roger-dean.co.uk primarily covers areas within Manchester, such as Woodhouse Park and Heald Green.

Does Roger-dean.co.uk have an online property search facility?

Yes, the website features a “Property Search” option, allowing users to look for properties for sale or rent.

Are there testimonials on Roger-dean.co.uk?

Yes, the website includes at least one testimonial from a tenant named Connor, praising their repair and maintenance services. Rjmcarpetcleaning.co.uk Review

Is Roger-dean.co.uk suitable for landlords?

Yes, the website has a dedicated section for landlords, offering services to assist with letting properties and promising “complete peace of mind.”

Does Roger-dean.co.uk provide information on property tenure?

Yes, for listed properties like the Drake Avenue example, Roger-dean.co.uk specifies the tenure (e.g., “Freehold”).

What are the typical fees for Roger-dean.co.uk’s services?

Roger-dean.co.uk’s specific fee structure (sales commissions, letting fees) is not publicly detailed on the homepage but is typical for traditional estate agents, often commission-based for sales and percentage-based for lettings. Landlord charges are hinted at via a dedicated link.

How do I “cancel” a free valuation with Roger-dean.co.uk?

A free valuation from Roger-dean.co.uk is a no-obligation service, so there is no formal cancellation process. You simply decline to proceed with their services after the valuation.

What are the main alternatives to Roger-dean.co.uk for property services in the UK?

Main alternatives include major property portals like Rightmove and Zoopla, hybrid agents like Purplebricks, and direct listing platforms like OpenRent. Mdar.co.uk Review

Does Roger-dean.co.uk have a strong online presence beyond its website?

The website provides links to their Facebook and Instagram profiles, indicating a presence on social media platforms.

How old is Roger Dean Estate Agents?

Roger Dean Estate Agents was founded in 1963, making it over 60 years old.

Is there a direct link to property charges for landlords on Roger-dean.co.uk?

Yes, there is a link labelled “Landlords” which leads to a page detailing “charges.”

What kind of details are provided for properties listed on Roger-dean.co.uk?

Property listings on Roger-dean.co.uk include extensive details such as room dimensions, number of bedrooms, heating type, double glazing, specific internal features (e.g., kitchen appliances), and external descriptions.

Does Roger-dean.co.uk assist with property viewings?

Yes, viewing arrangements for properties are typically made by appointment with the agents, as stated on property listings. Tradeshopdirect.co.uk Review

Does Roger-dean.co.uk offer rental management services?

Yes, the website states: “So, if you are looking to buy, sell, rent or require a management service you can do no better than contact Roger Deans.” This implies they offer property management.

How can I get property updates from Roger-dean.co.uk?

The website offers a “Register for property updates” option, allowing users to hear about the latest properties.

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