Rookmatthewssayer.co.uk Review

Based on looking at the website, Rookmatthewssayer.co.uk appears to be a legitimate and well-established estate agent operating across the North East of England. The site showcases a broad range of services, including property sales, lettings, commercial properties, and various associated services like conveyancing and surveys. However, it’s crucial to address one significant aspect: the mention of “Mortgages & Insurance Services” and the explicit offering of “Mortgages.” In Islam, traditional interest-based mortgages (riba) are impermissible. While the website states “Any fees payable will be explained in your initial no-obligation appointment, before you choose whether to use our Mortgage Services,” it does not specify if Sharia-compliant financial products are available. This lack of clarity on ethical financing options is a significant concern for individuals seeking permissible transactions. Therefore, while the company itself seems to be a reputable estate agent, its financial offerings require careful scrutiny for those adhering to Islamic principles.

Here’s an overall review summary:

• Website Professionalism: High. The site is well-organised, easy to navigate, and visually appealing.
• Service Clarity: Good. Services like buying, selling, renting, and commercial property are clearly outlined.
• Transparency: Moderate. Contact information and branch details are readily available. However, financial product details, particularly regarding interest, lack transparency from an Islamic perspective.
• Customer Testimonials: Positive. Numerous customer reviews are displayed, suggesting a good track record of service.
• Ethical Considerations (Islamic Finance): Poor for financial services. The prominent display of “Mortgages & Insurance Services” without mentioning Sharia-compliant alternatives raises a red flag regarding interest-based transactions.

The detailed explanation reveals Rook Matthews Sayer operates across 16 branches in the North East, providing a comprehensive suite of property services. Their claim of successfully selling more homes in the region (Newcastle to Northumberland, 01.01.2024 – 31.12.2024) suggests a strong market presence. They offer free valuations, detailed property listings for sale and rent, and support for landlords. The additional services, such as conveyancing, EPCs, and surveys, are valuable additions. Nevertheless, the involvement with “Mortgages & Insurance Services” without explicit mention of ethical, interest-free alternatives means that for a Muslim individual, engaging with their financial offerings would necessitate very careful and direct inquiry into the nature of these products to ensure they are free from riba. It is always advised to seek expert Islamic financial advice before engaging in any loan or mortgage agreement to ensure its permissibility.

Here are some ethical alternatives for property-related services and tools that align with Islamic principles:

• Al Rayan Bank Home Purchase Plan
  • Key Features: Sharia-compliant alternative to a conventional mortgage. Instead of interest, the bank co-owns the property with the customer, who buys the bank’s share over time while paying rent for the bank’s portion.
  • Average Price: Varies based on property value and arrangement.
  • Pros: Fully Sharia-compliant, ethical financing, clear ownership structure.
  • Cons: May require a larger deposit than conventional mortgages, fewer providers compared to conventional options.
• Gatehouse Bank Home Purchase Plan
  • Key Features: Offers Sharia-compliant home finance based on diminishing Musharaka (co-ownership) and Ijarah (leasing) principles, avoiding interest.
  • Average Price: Dependent on property value and specific product terms.
  • Pros: Adheres to Islamic finance principles, transparent process.
  • Cons: Limited product range compared to mainstream banks, eligibility criteria can be strict.
• Islamic Wills UK
  • Key Features: Professional service for drafting Sharia-compliant wills to ensure inheritance distribution follows Islamic law.
  • Average Price: £200 – £500, depending on complexity.
  • Pros: Ensures proper distribution of assets according to Islamic principles, offers peace of mind.
  • Cons: Requires detailed personal information, might involve legal complexities.
• Property Surveyors (RICS regulated)
  • Key Features: Independent RICS-regulated surveyors for HomeBuyer Reports, Building Surveys, and valuations. Essential for understanding property condition before purchase, ensuring fair value.
  • Average Price: £400 – £1,500, varies by property size and type of survey.
  • Pros: Provides unbiased expert assessment, crucial for informed decision-making, protects buyer from hidden issues.
  • Cons: Additional cost, may uncover issues requiring further expense.
• Conveyancing Solicitors (Law Society regulated)
  • Key Features: Legal professionals handling the transfer of property ownership, ensuring all legal aspects are covered. Look for those with transparent fee structures.
  • Average Price: £800 – £2,000, plus disbursements.
  • Pros: Ensures legal security and smooth transaction, protects both buyer and seller.
  • Cons: Can be a lengthy process, costs can add up with additional fees.
• Energy Performance Certificate (EPC) Providers
  • Key Features: Official providers for obtaining an EPC, which assesses a property’s energy efficiency. Necessary for selling or renting a property in the UK.
  • Average Price: £60 – £120.
  • Pros: Mandatory for compliance, helps identify potential energy savings.
  • Cons: Additional upfront cost for sellers/landlords.
• Halal Investment Platforms (e.g., Wahed Invest)
  • Key Features: Offers investment portfolios screened for Sharia compliance, avoiding sectors like interest, alcohol, gambling, and conventional finance. While not directly a property service, ethical investment can help save for a property purchase.
  • Average Price: Fees vary, typically a percentage of assets under management (e.g., 0.99% for Wahed Invest).
  • Pros: Fully Sharia-compliant, diversified investment opportunities.
  • Cons: Investment returns are not guaranteed, involves market risk.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Rookmatthewssayer.co.uk Review & First Look

Based on a thorough review of its homepage, Rookmatthewssayer.co.uk presents itself as a robust and comprehensive estate agency platform. The initial impression is one of professionalism and extensive service offerings. The website’s clean layout and clear navigation suggest a user-friendly experience. You’ve got immediate access to options for “Buy,” “Sell,” “Rent,” and “Commercial,” making it straightforward to find what you’re looking for. This structured approach is a solid win, indicating a well-thought-out digital presence.

What’s immediately apparent is the emphasis on their local presence, with a list of 16 branches across the North East, from Alnwick to Whitley Bay. This signals a strong community focus and accessibility, which is vital for an estate agent. They aren’t just a faceless online entity; they have physical locations where you can walk in and get help. This is a significant factor in building trust with potential clients, especially in a sector like property where personal interaction often plays a key role.

The homepage also highlights their purported success, stating they “successfully sell more homes than any other estate agent in the Region.” This is a bold claim, backed by a source reference (Independent research, Region specified is Newcastle to Northumberland, date range: 01.01.2024 – 31.12.2024). While such claims always warrant further investigation, its inclusion suggests confidence in their market position. Moreover, the integration of customer testimonials directly on the homepage, with real names and positive feedback, adds a layer of authenticity. Debbie Wilkinson, Ricki Dunclaf, Bryan Johnson, Lisa Dolamhoy, and Nigel Spears all provide glowing reviews, praising communication, professionalism, and efficient service. This social proof is a powerful tool for converting visitors into clients.

However, a critical eye quickly spots the “Mortgages & Insurance Services” link. While this service might seem convenient for some, for those operating under Islamic finance principles, it immediately raises a red flag. The website provides no mention of Sharia-compliant finance options, which typically avoid interest (riba). This omission means that potential Muslim clients would need to exercise extreme caution and seek clarification, or ideally, explore dedicated Islamic finance providers, as traditional mortgages are explicitly forbidden in Islam due to their interest-bearing nature. The potential for involvement in riba-based transactions through their associated mortgage services is a significant drawback from an ethical standpoint.

• Initial Impressions: The site is professionally designed, intuitive, and clearly lays out its primary services.
• Local Focus: Strong emphasis on 16 regional branches enhances trust and accessibility.
• Market Claims: Bold assertion of market leadership, supported by a referenced study.
• Social Proof: Authentic customer testimonials are prominently featured, boosting credibility.
• Ethical Oversight: The offering of “Mortgages & Insurance Services” without clear Sharia-compliant alternatives is a major concern for Muslim users.

Rookmatthewssayer.co.uk Cons

When scrutinising Rookmatthewssayer.co.uk from an ethical standpoint, particularly within the framework of Islamic finance, a significant concern emerges: the explicit offering of “Mortgages & Insurance Services” without any mention or alternative for Sharia-compliant financial products. This isn’t just a minor oversight; it’s a fundamental issue. Bikertshirt.co.uk Review

Lack of Sharia-Compliant Financial Offerings

The website prominently displays “Mortgages & Insurance Services” as one of its key offerings. While for many in the general populace this might be seen as a convenience, for a Muslim, this is a critical point of concern. Traditional mortgages are built upon interest (riba), which is strictly prohibited in Islam. There is no mention of Islamic home finance alternatives, such as Diminishing Musharaka or Murabaha, which are structured to avoid interest. This absence means that any Muslim seeking to use their “Mortgages & Insurance Services” would likely be directed towards conventional, interest-bearing products. This directly contradicts Islamic financial principles, which prioritise ethical and just transactions.

• Riba (Interest) Prohibition: The Quran explicitly condemns riba. Engaging in or facilitating interest-based transactions is considered a major sin.
• Ethical Responsibility: As a prominent service provider, there is an ethical responsibility, particularly when serving a diverse population, to either offer permissible alternatives or clearly state the nature of their financial products so individuals can make informed choices.
• Risk of Involvement: By promoting conventional mortgage services, the platform implicitly facilitates engagement with riba for those who are unaware or overlook this critical Islamic tenet.

Unclear Terms for Financial Services

Beyond the core issue of riba, the details surrounding their “Mortgages & Insurance Services” are vague. The website states: “Any fees payable will be explained in your initial no-obligation appointment, before you choose whether to use our Mortgage Services.” While a no-obligation appointment is standard, the lack of general information or a clear pathway to understand the nature of these financial products beforehand is problematic.

• Transparency Issues: Users cannot ascertain if the financial products offered align with their ethical or religious principles without direct engagement, which is time-consuming and potentially misleading if the only options are interest-based.
• Hidden Costs/Structures: Without accessible information, potential clients might unknowingly commit to processes or products that do not align with their values.
• Comparison Difficulty: It becomes challenging to compare their mortgage services with truly ethical alternatives if the fundamental structure is not transparently presented on the website.

Promotion of Interest-Based Transactions

The very inclusion of “Mortgages & Insurance Services” without a disclaimer or Sharia-compliant option actively promotes a financial model that is impermissible in Islam. This isn’t just about what they don’t offer, but what they do offer as a primary service.

• Facilitation of Haram: Directly or indirectly facilitating interest-based transactions is a serious issue for a Muslim.
• Lack of Awareness/Education: The website doesn’t seem to cater to or acknowledge the significant portion of the population that adheres to Islamic financial guidelines. This could be due to a lack of awareness on their part, but it still results in an unethical offering from an Islamic perspective.
• Consumer Choice: By presenting a limited range of financial products, they restrict the ethical choices available to their clientele, forcing them to seek financial advice elsewhere.

In summary, while Rookmatthewssayer.co.uk excels as an estate agent, its foray into “Mortgages & Insurance Services” without offering any Sharia-compliant options renders it ethically concerning for Muslims. The website’s lack of transparency regarding the nature of these financial products further exacerbates this issue, making it impossible to ascertain their permissibility without direct, in-depth inquiry. For a Muslim, engaging with their financial offerings is highly inadvisable unless explicit, verifiable Sharia-compliant alternatives are provided and clearly explained.

Rookmatthewssayer.co.uk Alternatives

When it comes to property services, especially if you’re navigating the market with an eye on ethical and Islamic principles, you’ll want alternatives that either explicitly offer Sharia-compliant financing or focus purely on the permissible aspects of property transactions. The key here is to avoid the pitfalls of interest (riba) and ensure all dealings are transparent and just. Campusboard.co.uk Review

Here are some alternatives that focus on permissible aspects of property services or offer ethical financial alternatives, ensuring compliance with Islamic financial principles.

Dedicated Islamic Banks & Financial Institutions

These institutions are designed from the ground up to offer Sharia-compliant financial products. They are the go-to for home finance that avoids interest.

• Al Rayan Bank
  • Focus: The UK’s oldest and largest Sharia-compliant retail bank.
  • Key Services: Offers Home Purchase Plans (HPPs) which are an alternative to conventional mortgages, based on co-ownership and lease-to-own models (Diminishing Musharaka and Ijarah). They also offer savings accounts and current accounts that comply with Islamic finance principles.
  • Why it’s an alternative: Provides a direct, ethical route for homeownership that is explicitly free from riba.
• Gatehouse Bank
  • Focus: A London-based Sharia-compliant investment bank that also offers retail banking services, including home finance.
  • Key Services: Specialises in Home Purchase Plans (HPPs) for residential and commercial properties, adhering to Islamic finance principles. They also offer Sharia-compliant savings products.
  • Why it’s an alternative: Another strong contender for ethical home financing in the UK, ensuring transactions are structured permissibly.

Reputable Estate Agents Focused on Property Transactions

Many estate agents simply facilitate the buying, selling, and letting of properties without directly offering financial products. This allows you to engage their services for property search and negotiation, while sourcing your finance independently from Sharia-compliant providers.

• Rightmove
  • Focus: The UK’s largest online property portal.
  • Key Services: Aggregates property listings from thousands of estate agents across the UK for sale and rent. It’s a search tool, not a financial provider.
  • Why it’s an alternative: Allows you to find properties across the UK without being tied to specific financial services offered by individual agents. You can then pursue Sharia-compliant finance separately.
• Zoopla
  • Focus: Another leading UK property portal offering similar services to Rightmove.
  • Key Services: Property listings, valuations, market insights. Like Rightmove, it connects buyers and renters with properties and local agents.
  • Why it’s an alternative: Provides a wide array of property options, enabling you to deal with the property transaction separate from the financing, which can then be sourced ethically.
• Local Independent Estate Agents: Many smaller, local estate agents operate purely on a commission basis for property transactions (sales, lettings). They typically do not have their own mortgage arms.
  • Focus: Hyper-local market knowledge and personalised service.
  • Key Services: Property valuations, marketing, viewings, negotiation, sales progression.
  • Why it’s an alternative: Often more flexible and less likely to push specific financial products, allowing you to maintain control over your ethical finance choices. It’s crucial to confirm they don’t have mandatory tie-ins to conventional mortgage brokers.

Property Management Specialists (for Landlords)

If you’re a landlord, finding a property management company that focuses purely on managing your property ethically, without pushing conventional insurance or financial products, is key.

• Propertymark (via ARLA)
  • Focus: Industry body for property agents. Their “Find an Expert” tool allows you to search for regulated letting agents.
  • Key Services: These agents offer various levels of property management, from tenant find to full management, ensuring compliance with UK housing laws.
  • Why it’s an alternative: By choosing a regulated agent, you ensure professional standards. You can then clarify with them that you’ll handle your own insurance and financial matters through Sharia-compliant providers if needed.

The critical takeaway is to decouple the property transaction itself from the financial product used to fund it. Rookmatthewssayer.co.uk, while a legitimate estate agent, blends these two, creating an ethical dilemma for Muslim consumers. By choosing alternatives that either specialise in Islamic finance or focus solely on property brokerage, you can ensure your entire property journey remains compliant with your ethical values. Clair-de-lune.co.uk Review

How to Handle Financial Services Offered by Rookmatthewssayer.co.uk

Navigating financial services within the property sector requires a keen eye, particularly for those adhering to Islamic principles. When a real estate agency like Rookmatthewssayer.co.uk offers “Mortgages & Insurance Services,” it immediately flags a need for diligent scrutiny. The core issue is the potential for engagement with interest-based products (riba), which is strictly prohibited in Islam.

Understanding the Riba Prohibition

First off, let’s get down to brass tacks: riba, or interest, is a no-go in Islamic finance. This isn’t a minor suggestion; it’s a fundamental prohibition. The Quran and Sunnah are crystal clear on this. Why? Because interest is seen as an exploitative practice that creates wealth without genuine economic activity or risk-sharing. It concentrates wealth in the hands of a few and creates economic instability. So, when you see “mortgages,” your radar should ping.

• Key Islamic Prohibition: Riba is forbidden (haram) because it represents unjust gain, promotes inequality, and is detached from real economic activity.
• Consequences: Engaging in riba is considered a major sin in Islam, with severe spiritual repercussions.
• Alternatives: Islamic finance offers ethical alternatives such as Murabaha (cost-plus financing), Musharaka (partnership), and Ijarah (leasing), all designed to avoid interest.

Direct Inquiry and Due Diligence

Given Rookmatthewssayer.co.uk’s offering of “Mortgages & Insurance Services,” the absolute first step for a Muslim client is direct inquiry. You cannot assume anything. Their website states, “Any fees payable will be explained in your initial no-obligation appointment, before you choose whether to use our Mortgage Services.” This means you must explicitly ask about the nature of their financial products.

• Specific Questions to Ask:
  • “Do you offer any Sharia-compliant mortgage products, such as diminishing Musharaka or Ijarah?”
  • “Are your mortgage offerings structured with interest (riba), or are they based on ethical, asset-backed principles?”
  • “Can you connect me with independent Sharia-compliant financial advisors?”
• Documentation Review: If they claim to offer any Sharia-compliant products, demand to see the full terms and conditions and seek independent verification from a qualified Islamic scholar or an expert in Islamic finance. Do not take their word for it.
• Beware of Misleading Terms: Some conventional products might be rebranded with “ethical” or “Islamic” sounding names but still contain interest at their core. Due diligence is paramount.

Seeking Independent Sharia-Compliant Finance

The safest and most recommended approach for a Muslim seeking property finance is to completely separate the estate agency service from the financing. This means engaging Rookmatthewssayer.co.uk (or any other estate agent) solely for their property finding and selling services, and then independently securing finance from a dedicated Islamic bank or financial institution.

• Dedicated Islamic Banks: Institutions like Al Rayan Bank and Gatehouse Bank specialise in Sharia-compliant home finance products. They have established Sharia Supervisory Boards to ensure compliance.
• Benefits:
  • Guaranteed Compliance: You have peace of mind knowing the financial product has been vetted by Islamic scholars.
  • Specialised Expertise: These banks understand the nuances of Islamic finance and can guide you through the process.
  • No Conflict of Interest: The estate agent is compensated for their property services, not for pushing specific financial products.

Insurance Services

Similarly, “Insurance Services” need careful consideration. Conventional insurance often involves elements of gharar (excessive uncertainty) and maysir (gambling), and sometimes riba if investments are involved. Eatyourphoto.co.uk Review

• Takaful Alternatives: Seek Takaful (Islamic insurance) providers. Takaful is based on mutual cooperation, where participants contribute to a common fund, and losses are shared.
• Key Differences: Takaful policies are designed to be free from gharar and maysir, and any investment of funds is made in Sharia-compliant assets.
• Action: Inquire if the insurance services offered are Takaful-based. If not, seek independent Takaful providers in the UK.

In conclusion, while Rookmatthewssayer.co.uk appears to be a proficient estate agent for property transactions, its integrated “Mortgages & Insurance Services” present a significant ethical hurdle for Muslim clients due to the pervasive nature of interest in conventional finance. The pragmatic and religiously sound approach is to use their property services, but always source your financing and insurance from established, verified Sharia-compliant institutions. This allows you to leverage their property expertise without compromising your adherence to Islamic principles.

Rookmatthewssayer.co.uk vs. Ethical Alternatives

When evaluating Rookmatthewssayer.co.uk, especially from an ethical and Islamic perspective, it becomes clear that its strength lies primarily in its role as a traditional estate agency. However, its integrated “Mortgages & Insurance Services” create a critical distinction when compared to genuinely ethical, Sharia-compliant alternatives. This isn’t just about different business models; it’s about fundamental principles.

Core Business Model Comparison

Rookmatthewssayer.co.uk (Conventional Integrated Model):

• Strengths:
  • Comprehensive Property Services: Offers buying, selling, renting, commercial property, and additional services like conveyancing, EPCs, and surveys.
  • Local Presence: Strong network of 16 physical branches across the North East.
  • Market Share: Claims to be a leading agent in the region for property sales.
  • Convenience: Aims to be a “one-stop shop” by integrating property services with financial advice.
• Weaknesses (Ethical/Islamic Perspective):
  • Riba-Based Mortgages: The primary concern is the offering of conventional mortgages, which are inherently interest-based (riba) and impermissible in Islam.
  • Lack of Sharia-Compliance: No explicit mention or provision for Sharia-compliant financial products or services.
  • Potential for Gharar/Maysir: Conventional insurance products may contain elements of excessive uncertainty (gharar) or gambling (maysir).
  • Ethical Compromise: For a Muslim, using their financial services would typically involve compromising Islamic principles.

Ethical Alternatives (Specialised/Sharia-Compliant Model):

• Strengths:
  • Sharia Compliance Guaranteed: Institutions like Al Rayan Bank and Gatehouse Bank explicitly adhere to Islamic finance principles, ensuring transactions are free from riba, gharar, and maysir.
  • Specialised Expertise: These banks have dedicated Sharia Supervisory Boards and staff trained in Islamic finance, providing deep expertise.
  • Transparency in Permissibility: Their financial products are designed and marketed with Sharia compliance as a core feature, making it easy for Muslim consumers to make informed choices.
  • Focus on Ethical Transactions: Promotes responsible and just financial dealings, aligned with Islamic economic principles.
  • Separation of Services: Allows clients to use conventional estate agents for property search/sale while securing finance independently from ethical sources.
• Weaknesses:
  • Fewer Providers: The number of dedicated Islamic banks in the UK is limited compared to conventional banks.
  • Potentially Slower Process: Some Islamic finance structures might involve slightly more paperwork or a longer approval process due to their unique contractual nature.
  • Less Integrated: Requires the client to coordinate between an estate agent and a separate Islamic financial institution.

Service Offering Comparison

Feature/Service	Rookmatthewssayer.co.uk (Conventional)	Ethical Alternatives (Islamic)
Property Sales & Lettings	Yes (Strong) – Wide regional coverage, large portfolio.	Yes (via independent agents/portals) – Rightmove, Zoopla, local agents.
Commercial Property	Yes – Sales, lettings, businesses for sale.	Yes (via independent agents/portals) – Commercial property specialists.
Mortgages	Yes (Conventional/Interest-based) – Direct offering.	Yes (Sharia-compliant) – Via Al Rayan Bank, Gatehouse Bank.
Insurance Services	Yes (Conventional) – General insurance offerings.	Yes (Takaful/Sharia-compliant) – Via specialist Takaful providers.
Conveyancing	Yes – Integrated service.	Yes – Via Law Society regulated solicitors (independent).
Surveys & Valuations	Yes – Home Buyers Report, independent valuations.	Yes – Via RICS regulated surveyors (independent).
EPCs	Yes – Integrated service.	Yes – Via Gov.uk approved assessors (independent).
Sharia Compliance Focus	No – No explicit mention or provision.	Yes – Core to their entire business model.

Key Takeaway for the Ethically Minded

The choice boils down to a fundamental trade-off: convenience vs. principle. Rookmatthewssayer.co.uk offers the convenience of an integrated service package, but for Muslims, this package includes financial products that are ethically problematic due to interest. Ethical alternatives, while requiring you to manage different providers for different parts of the property journey, ensure that every step, especially the financial one, adheres to Islamic principles. Smithsplumbing.co.uk Review

For a Muslim consumer, the prudent path is clear: utilise the property-finding and selling expertise of a well-established estate agent like Rookmatthewssayer.co.uk for the transactional aspects, but always source your financing and insurance from dedicated, transparently Sharia-compliant institutions such as Al Rayan Bank or Gatehouse Bank, and Takaful providers. This pragmatic approach allows you to achieve your property goals without compromising your ethical and religious convictions.

How to Cancel Rookmatthewssayer.co.uk Subscription / Free Trial

This section addresses the scenario of managing your engagement with Rookmatthewssayer.co.uk. Based on the provided homepage text, Rookmatthewssayer.co.uk primarily functions as a property service provider (estate agent) and does not appear to offer a traditional subscription service or a “free trial” in the sense of a digital product or platform. Their services are transactional, involving property sales, lettings, valuations, and associated support, rather than recurring memberships.

However, “cancelling” might refer to disengaging from their services or withdrawing from an ongoing property transaction. It’s crucial to distinguish between a digital subscription (which isn’t offered) and the contractual agreements for their property services.

Understanding the Nature of Engagement

Rookmatthewssayer.co.uk’s primary interactions with clients would involve:

• Service Agreements: If you’re selling a property, you’ll have signed an agency agreement (e.g., sole agency, multi-agency).
• Lettings Agreements: For landlords, there would be a property management agreement. For tenants, a tenancy agreement.
• One-off Services: Such as a free valuation, an EPC, or a survey, which are typically concluded once the service is rendered.
• Mortgage/Insurance Consultations: Initial consultations may be “no-obligation,” but if you proceed, you’d enter into specific financial agreements with third-party providers they may introduce, not directly with Rookmatthewssayer.co.uk for the finance itself.

There is no mention of a recurring digital subscription or a free trial for accessing property listings or premium features on their website, unlike platforms such as streaming services or software. Greengreenstore.co.uk Review

Steps to Disengage from Services (Not “Cancellation”)

If you wish to stop using Rookmatthewssayer.co.uk’s services or withdraw from an ongoing process, the steps depend on the specific service and the terms of your signed agreement.

1. Review Your Agreement: The most critical first step is to locate and meticulously read any agreement you signed with Rookmatthewssayer.co.uk. This document will outline the terms for termination, notice periods, and any potential fees for early withdrawal.

   • Common Clauses: Look for sections titled “Termination,” “Notice Period,” “Fees on Withdrawal,” or “Cancellation Policy.”
   • Examples: A sole agency agreement for selling a property might have a 12-week minimum term, after which you might need to give 14 or 28 days’ written notice to withdraw. Early withdrawal might incur fees for marketing expenses.

2. Contact Your Branch Directly: The website lists 16 branches and a head office. The most effective way to communicate your intent is to contact the specific branch you’ve been dealing with.

   • Contact Information: Their “Contact” page and individual branch pages provide phone numbers and email addresses.
   • Example: If you’re dealing with the Morpeth branch, call or email them directly.
   • Head Office: For more general inquiries or if you’re unsure which branch to contact, use the head office details:
     • T: 0191 286 9231
     • E: [email protected]

3. Provide Written Notice: Always follow up any phone conversation with written communication (email or letter) to create a clear record.

   • Key Details to Include: Your full name, property address, client reference number (if applicable), the service you wish to disengage from, and the effective date of disengagement.
   • Example Email Subject: “Withdrawal of Agency Agreement – [Your Property Address]”

4. Understand Potential Fees: Be prepared for potential fees, especially if you are withdrawing from an agency agreement before a property sale is completed or if you’re ending a long-term lettings management agreement early. These fees are typically outlined in your contract and cover costs incurred by the agency (e.g., marketing, administrative work). Revolution-bars.co.uk Review

5. Return Keys/Documents: Ensure all property keys, documents, or other materials provided by the agency are returned as per their instructions.

In essence, Rookmatthewssayer.co.uk does not operate on a subscription or free trial model that you can simply “cancel” with a click. Your engagement is based on service contracts. Therefore, managing your relationship with them involves reviewing your specific agreement and communicating formally with the relevant branch to initiate disengagement according to the agreed-upon terms. This process is about contractual termination rather than a simple digital cancellation.

Rookmatthewssayer.co.uk Pricing

Understanding the pricing structure for services offered by Rookmatthewssayer.co.uk requires a bit of digging, as their homepage, typical for many estate agents, doesn’t list explicit fixed prices for their core services. Instead, it hints at consultations and explanations of fees during initial appointments. This approach is standard for the industry, where costs are often tailored to the specific property, service scope, and market conditions.

Sales and Lettings Fees

For property sales, estate agent fees in the UK typically range from 1% to 3% of the sale price (plus VAT), depending on the type of agency agreement (e.g., sole agency, multi-agency) and the level of service included. For lettings, landlords might pay an upfront tenant-find fee, a percentage of monthly rent for full management (e.g., 8% to 15% of monthly rent plus VAT), or a combination.

• Sales Fees:
  • Typical Structure: A percentage of the final sale price.
  • Variations: Can be a fixed fee, but percentages are more common. The exact percentage often depends on the level of service (e.g., accompanied viewings, premium listings) and the exclusivity of the agreement.
  • Rookmatthewssayer.co.uk Approach: The website mentions “Free Valuation” for selling, implying that the sales commission would be discussed after this initial assessment. The phrase “Any fees payable will be explained in your initial no-obligation appointment” strongly suggests a bespoke pricing model.
• Lettings Fees (for Landlords):
  • Tenant Find Only: A one-off fee, often equivalent to one month’s rent.
  • Rent Collection: A percentage of the monthly rent.
  • Full Management: A higher percentage of the monthly rent (e.g., 8-15%) for comprehensive service including maintenance, inspections, and tenant liaison.
  • Rookmatthewssayer.co.uk Approach: The website details services for landlords, implying a similar fee structure. They highlight “successfully managing properties to let for over 25 years,” suggesting a well-established fee system in place.

Additional Services Costs

Rookmatthewssayer.co.uk also offers a range of “Additional Services,” each with its own associated cost: Planteco.co.uk Review

• Auction Services: Fees typically involve a percentage of the sale price for the seller and a buyer’s premium for the purchaser. The website states “Buy at Auction” and “Sell at Auction,” indicating these services are part of their offering.
• Conveyancing Services: These are legal fees for transferring property ownership. While Rookmatthewssayer.co.uk offers this service, the actual cost will be from their specialist conveyancing partners.
  • Average Cost: Typically £800 – £2,000 + disbursements (e.g., search fees, Land Registry fees).
• Energy Performance Certificates (EPCs): Mandatory for selling or renting a property.
  • Average Cost: Usually £60 – £120.
• Home Buyers Report / Surveys and Valuations: Essential for buyers to assess property condition.
  • Average Cost:
    • RICS HomeBuyer Report: £400 – £900 (for conventional properties).
    • RICS Building Survey: £600 – £1,500+ (for older/larger/more complex properties).
• Mortgages & Insurance Services: This is where the ethical caveat comes in. While they offer consultations, the actual costs (e.g., arrangement fees, interest rates, insurance premiums) would be determined by the specific financial products and providers they refer you to.
  • Ethical Note: As discussed, traditional mortgages involve riba (interest), making them impermissible in Islam. The costs associated with these would include interest payments over the loan term, which are a direct contradiction to Islamic financial principles. For ethically compliant alternatives, you would engage with Islamic banks like Al Rayan Bank or Gatehouse Bank where fees are structured differently (e.g., rental payments in a co-ownership model).

Obtaining Specific Pricing

To get precise pricing from Rookmatthewssayer.co.uk, you would need to:

1. Book a Free Valuation: For selling or letting your property, this is the first step where they would assess your property and then discuss their proposed fees.
2. Request a Consultation: For buying, commercial services, or additional services like conveyancing, contacting them directly for a no-obligation consultation would be necessary to receive a tailored quote.

In essence, Rookmatthewssayer.co.uk employs a common estate agency pricing model: fees are disclosed upon consultation, tailored to individual property circumstances and chosen service levels. For ethical consumers, the challenge lies not in finding their pricing, but in ensuring that the nature of the services, particularly financial ones, aligns with permissible principles.

FAQ

How can I get a free valuation for my property from Rookmatthewssayer.co.uk?

You can book a free valuation by navigating to the “Free Valuation” section on their homepage or by clicking on the dedicated links provided for selling or letting your property. They will typically redirect you to a form or provide contact details for arranging an appointment.

Does Rookmatthewssayer.co.uk offer services for both residential and commercial properties?

Yes, Rookmatthewssayer.co.uk clearly states they offer services for both residential and commercial properties, including sales, lettings, and businesses for sale, as indicated by separate navigation sections on their homepage.

Are there physical branches for Rookmatthewssayer.co.uk, or are they an online-only agency?

Rookmatthewssayer.co.uk has 16 physical branches located across the North East of England, indicating they are a traditional estate agency with a strong local presence, not an online-only operation. Safe-environment.co.uk Review

Can I search for rental properties directly on the Rookmatthewssayer.co.uk website?

Yes, the website has a dedicated “Rent” section with a clear “Search our Properties” link, allowing you to browse available rental listings directly on their platform.

Does Rookmatthewssayer.co.uk provide conveyancing services?

Yes, Rookmatthewssayer.co.uk lists “Conveyancing Services” under their “Additional Services” section, indicating they offer or facilitate these legal services for property transactions.

How can I contact Rookmatthewssayer.co.uk if I have a general enquiry?

You can contact Rookmatthewssayer.co.uk via their head office phone number at 0191 286 9231 or by email at [email protected], as listed on their homepage.

What kind of customer testimonials are featured on Rookmatthewssayer.co.uk?

The website features several positive customer testimonials with real names, praising their communication, professionalism, and efficiency in handling property sales and rentals.

Does Rookmatthewssayer.co.uk assist with Energy Performance Certificates (EPCs)?

Yes, Energy Performance Certificates (EPCs) are listed as one of their “Additional Services,” indicating they can assist clients in obtaining these mandatory documents. Confidentpassdrivingschool.co.uk Review

What is the claimed market position of Rookmatthewssayer.co.uk in the region?

Rookmatthewssayer.co.uk claims to be “The Region’s Leading Estate Agent” and states they “successfully sell more homes than any other estate agent in the Region,” citing independent research for the Newcastle to Northumberland area (01.01.2024 – 31.12.2024).

Does Rookmatthewssayer.co.uk offer mortgage advice?

Yes, the website explicitly states, “We offer Mortgages” and mentions “Our fully qualified advisors can guide you through the options and offer no obligation consultations” under their services section.

Is there a section for landlords on the Rookmatthewssayer.co.uk website?

Yes, there is a dedicated “Landlords” section, which outlines their services for property management and finding tenants.

How does Rookmatthewssayer.co.uk handle fees for their mortgage services?

The website states, “Any fees payable will be explained in your initial no-obligation appointment, before you choose whether to use our Mortgage Services.” Specific fees are not disclosed on the homepage.

Does Rookmatthewssayer.co.uk list properties for sale by auction?

Yes, the website mentions “Buy at Auction” and “Sell at Auction” under its main navigation and additional services, indicating they handle properties sold via auction. Astonvauxhall.co.uk Review

Can I find information about the different branches of Rookmatthewssayer.co.uk on their website?

Yes, there is a “Branches” section that lists all 16 of their regional branches, including individual pages for each branch with specific contact information.

What types of surveys and valuations does Rookmatthewssayer.co.uk offer?

Rookmatthewssayer.co.uk lists “Surveys and Valuations” as an “Additional Service,” specifically mentioning “Home Buyers Report,” suggesting they offer various levels of property inspection and valuation.

Does Rookmatthewssayer.co.uk provide any helpful guides for property buyers, sellers, or renters?

Yes, the website prominently features “Helpful Guides” under the “Buy,” “Sell,” and “Rent” sections, designed to assist clients through various property processes.

How recent are the property listings displayed on the Rookmatthewssayer.co.uk homepage?

The property listings showcased on the homepage include details such as “3 days ago,” “1 day ago,” and “1 week ago,” indicating that properties are updated frequently.

What third-party affiliations or accreditations does Rookmatthewssayer.co.uk display?

The website displays logos of affiliations such as UK Finance, Trading Standards Institute, ARLA Propertymark, RICS, Rightmove, DPS, and The Property Ombudsman, indicating their adherence to industry standards and regulations. Portergarland.co.uk Review

Does Rookmatthewssayer.co.uk offer services for businesses looking to sell their commercial properties?

Yes, under their “Commercial” section, there is a link for “Search Commercial Property Sales,” confirming they assist with the sale of commercial properties.

Is there a login or registration option on the Rookmatthewssayer.co.uk website for users?

Yes, there is a “Login” option, though the text states “User registration is disabled for demo purpose,” suggesting it might be an active feature for registered users or agents.

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