Rtclearance.co.uk Review

Based on checking the website Rtclearance.co.uk, it appears to be a legitimate service offering house and office clearance, removals, and man & van services primarily in London and South England. The site provides clear contact information, details about their services, and highlights their family-run nature and full insurance coverage. However, in the spirit of a comprehensive and strict review, there are some areas where the website could improve to build even greater trust and transparency, especially when compared to the best-in-class service providers.

Overall Review Summary:

Website Transparency: Good, with clear contact details and service descriptions.
Pricing Clarity: Offers free quotes but lacks specific, upfront pricing models on the website, which can be a point of friction for some users.
Trust Signals: Mentions being fully insured (AXA Liability Insurance) and family-run, which are positive indicators. Includes testimonials.
User Experience: Website is straightforward, but some internal links lead to the homepage or dead links, which needs addressing.
Company Information: Provides an address and phone numbers, which adds to credibility.
Ethical Considerations: The services offered (clearance, removals, storage) are inherently permissible and beneficial. There are no clear red flags concerning un-Islamic practices based on the provided text.

While Rtclearance.co.uk offers essential services, the lack of immediate, transparent pricing and some minor website navigation issues could be a deterrent for those seeking immediate, full clarity. For significant services like property clearance and removals, customers often seek detailed information and a robust online presence to build confidence.

Here are some ethical and reputable alternatives for property clearance and removals services in the UK:

AnyJunk
- Key Features: UK’s largest ‘man and van’ rubbish clearance company, focus on ethical disposal and recycling, instant online quotes, easy booking.
- Average Price: Varies based on volume and type of waste; typically charged by load size (e.g., 1/4 van, 1/2 van, full van).
- Pros: Highly transparent pricing, strong commitment to recycling (95%+ diversion from landfill), wide coverage, excellent customer reviews.
- Cons: Primarily focused on waste removal, less on full-scale home removals with packing.
Junk Hunters
- Key Features: Offers house, office, and commercial clearance, same-day service often available, emphasis on eco-friendly disposal.
- Average Price: Quote-based, but competitive pricing for various load sizes.
- Pros: Good reputation for reliability and efficiency, covers a broad range of clearance types, positive customer feedback.
- Cons: Online pricing isn’t immediately visible, requires a quote request.
Fantastic Services (Clearance & Removals)
- Key Features: Comprehensive services including house clearance, office clearance, rubbish removal, and removals. Online booking, uniformed professionals.
- Average Price: Quote-based, but provides transparent hourly rates or fixed prices after consultation.
- Pros: Wide array of services, integrated platform for multiple home services, generally good customer support.
- Cons: Can be slightly more expensive for smaller jobs compared to dedicated single-service providers.
The British Association of Removers (BAR) Members
- Key Features: BAR is a trade association for removals and storage companies in the UK. Members adhere to a strict code of practice, offering consumer protection and high service standards.
- Average Price: Varies greatly by individual company, scope of work, and distance.
- Pros: Guaranteed reliability and professionalism due to BAR’s stringent membership requirements, financial protection schemes, high customer satisfaction.
- Cons: Not a direct service provider, requires searching for individual members.
Shift.online
- Key Features: On-demand removal and delivery service, often used for smaller moves or single-item transport. Provides instant quotes online based on item size and distance.
- Average Price: Varies by item, distance, and time of booking; transparent pricing model.
- Pros: Quick and efficient for smaller jobs, flexible booking, clear pricing.
- Cons: Less suitable for full house clearances or large-scale office moves.
MoveCube (Removals & Storage)
- Key Features: International and domestic removals using secure storage containers (MoveCubes). Ideal for those needing flexible storage solutions during a move.
- Average Price: Varies by size of MoveCube, distance, and duration of storage.
- Pros: Highly convenient for self-packing, good for staggered moves or storage needs, secure and reliable.
- Cons: May not suit those needing full-service packing and loading; specific to their container system.
Amazon Search for ‘House Clearance London’
- Key Features: While Amazon itself doesn’t offer direct services, many local service providers list their offerings on Amazon Home Services or similar platforms. Searching here can reveal highly-rated local businesses.
- Average Price: Varies widely by service provider.
- Pros: Access to customer reviews and ratings, competitive pricing from multiple vendors.
- Cons: Requires careful vetting of individual service providers, not a single unified service.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Rtclearance.co.uk Review & First Look

Based on looking at the website Rtclearance.co.uk, the immediate impression is one of a straightforward, service-oriented business focused on property clearance and removals. The homepage clearly lays out the primary services: house clearance, office clearance, and man & van/removals. They prominently display contact numbers and an email address, which is a good sign for accessibility. The site emphasizes their family-run nature and states they are “fully insured (Liability Insurance AXA),” which is a crucial trust signal for a service business. The visual design is clean, though somewhat basic, focusing on functionality rather than high-end aesthetics.

Initial Credibility Assessment

Upon first glance, Rtclearance.co.uk presents as a credible local business. Key elements contributing to this include the visible contact information, physical address (Lydney Close Wimbledon London, SW19 6JN), and the explicit mention of being a “family run” company with “full insurance.” These details directly address common concerns consumers have when seeking service providers online. A study by the Local Consumer Review Survey in 2023 indicated that 88% of consumers look for company contact information on a business’s website before making a decision. Rtclearance.co.uk delivers on this fundamental aspect, which is a significant positive.

Service Transparency

The website outlines its main service categories clearly. For example, “House Clearance London based professional, low cost clearance service” and “Office Clearance The complete office clearance and relocation service” provide a brief, direct understanding of what they offer. This directness is beneficial, as consumers appreciate brevity and clarity. However, while they mention “free quote” and “priced competitively,” the absence of even a general price guide or estimation tool could be a minor drawback. Many modern service websites offer instant online quotes, which can streamline the customer journey.

Rtclearance.co.uk Pros & Cons

When evaluating any service, it’s essential to weigh its strengths against areas that could use improvement. For Rtclearance.co.uk, a detailed look reveals several advantages that make them a viable option for those in London and South England, alongside some minor shortcomings in their online presentation.

Advantages of Rtclearance.co.uk

Clear Service Offerings: The website distinctly lists its core services: house clearance, office clearance, removals, and man & van. This clarity helps potential customers quickly identify if their needs align with what is offered. They even specify the types of properties they clear, from “Apartments, Flats Houses, Manors” to “Industrial Units Warehouses Garages.”
Strong Local Presence: Operating across “all London areas” and “South England” (mentioning specific areas like Battersea, Chelsea, Clapham, Fulham, Kingston, Putney, Richmond, Surrey, Wandsworth, Wimbledon), Rtclearance.co.uk clearly targets a specific geographical market. This local focus often translates to more responsive and personalized service, as local companies typically have better logistical understanding of their service area.
Accessibility and Contact: Multiple contact methods are provided: a dedicated email address ([email protected]) and two phone numbers (0800 9788 533 and 077111 000 33). The inclusion of a freephone number (0800) is a customer-friendly feature, indicating a willingness to be easily reached.
Established Trust Signals: The explicit mention of being a “family run” business suggests a level of personal commitment and care often associated with smaller enterprises. Furthermore, the statement “We are fully insured (Liability Insurance AXA)” is a critical reassurance for customers, mitigating concerns about potential damage during service. This transparency around insurance is vital for building trust.
Customer-Centric Approach: The promise of “Same Day Domestic & Commercial Clearance Service” for urgent needs, coupled with “Get A Free Quote!” and “free office clearance consultation,” highlights a service-oriented mindset. They also state, “We take care of all the hard work, so you can focus on what you do best,” appealing to customers seeking convenience.

Areas for Improvement (Cons)

Lack of Direct Pricing Information: While “free quotes” are offered, the absence of any indicative pricing, even a basic pricing structure or estimated ranges, can be a hurdle. Many modern consumers expect a degree of transparency online before committing to a call. A 2022 survey by Statista found that 58% of online shoppers abandoned a purchase because of unexpected costs or unclear pricing.
Website Navigation and UX Issues: Several internal links, particularly in the footer under “Links,” lead to the homepage or contain a # symbol (e.g., “Relocation,” “Antiques,” “Storage,” “Accessibility,” “FAQ”). This suggests either incomplete sections or broken links, which can frustrate users and detract from the professional image. A seamless user experience is crucial for retention; Google’s Core Web Vitals heavily penalize sites with poor navigation.
Limited Online Engagement Features: Beyond the “Quick Quote Enquiry” form, there isn’t much in the way of interactive features. No online booking system, live chat, or a detailed knowledge base for FAQs. For a service business in 2024, these features are becoming standard, offering convenience and immediate answers.
Generic Testimonials Presentation: While the website mentions “Testimonials,” the provided text doesn’t include specific examples. If these are on a separate page, it’s good, but integrating a few compelling snippets directly on the homepage can immediately boost credibility, as 92% of consumers read online reviews before making a purchase (BrightLocal, 2022).
Basic Website Design: The design, while functional, is quite basic. A more modern and visually engaging design could enhance the user experience and convey a stronger sense of professionalism and trustworthiness. In today’s digital landscape, the aesthetic appeal of a website often influences a user’s perception of the company’s overall quality.

Rtclearance.co.uk Pricing

Understanding the pricing structure of a service like Rtclearance.co.uk is often a primary concern for potential customers. While the website explicitly states “Get A Free Quote!” and mentions “Our house clearance service is priced competitively,” it notably lacks any direct, upfront pricing details or even a general cost guide. This approach, while common for bespoke service providers, can sometimes create friction for users seeking immediate information.

How Rtclearance.co.uk Handles Pricing

Rtclearance.co.uk operates on a quote-based system. This means customers need to:

Contact them directly: Either via phone call (0800 9788 533, 077111 000 33), email ([email protected]), or by filling out the “Quick Quote Enquiry” form on their website.
Provide details: This would typically involve describing the nature and scope of the job (e.g., type of clearance, volume of items, property size, accessibility, location).
Receive a tailored quote: Based on the provided information, Rtclearance.co.uk will then provide a custom price. They also offer a “free office clearance consultation” which likely helps in assessing larger office jobs accurately.

What Influences the Quote

For services like clearance and removals, several factors typically influence the final price:

Volume of items: The amount of material to be cleared or moved is a primary determinant. This is often measured in cubic metres or by the size of the vehicle required (e.g., 1/4 van, 1/2 van, full van load).
Type of items: Certain items (e.g., hazardous waste, large appliances, pianos) might incur additional costs due to specialized handling or disposal requirements.
Accessibility: Ease of access to the property (e.g., stairs, long driveways, parking restrictions in London) can impact the time and labour required.
Location: While they cover London and South England, specific travel distances might factor into the cost, particularly for jobs far from their Wimbledon base.
Time Sensitivity: “Same Day Domestic & Commercial Clearance Service” might imply a premium for urgent jobs, although this isn’t explicitly stated.
Labour required: The number of personnel needed and the estimated time on site will directly influence the quote.

Comparison to Industry Standards

Many modern service providers in the clearance and removals sector are moving towards greater online pricing transparency. Some offer:

Online calculators: Tools where users input parameters (volume, location, service type) to get an instant estimated price range.
Tiered pricing: Clearly defined packages or rates based on van size, half-day/full-day rates, or per-item charges for specific goods.
Transparent disposal fees: Breaking down costs related to landfill taxes or recycling fees.

While Rtclearance.co.uk’s quote-based system allows for personalized and potentially more accurate pricing for complex jobs, it places the onus on the customer to initiate contact and provide detailed information before getting a cost estimate. For quick comparisons or budgeting, this can be a minor inconvenience. However, for a service that often requires a physical assessment or detailed understanding, a custom quote is often the most accurate way to proceed.

Rtclearance.co.uk Vs. Competitors

When evaluating Rtclearance.co.uk, it’s beneficial to see how it stacks up against other players in the competitive London clearance and removals market. While direct feature-by-feature comparisons can be tricky without direct service experience, we can assess based on their website presence and common industry practices. Bountyconsultancyservices.co.uk Review

Key Differentiators for Rtclearance.co.uk

Family-Run Ethos: This is a distinct selling point mentioned on their homepage. Many customers prefer family-run businesses for their perceived higher level of care, personal touch, and accountability. This contrasts with larger, corporate entities where the client experience might feel more standardized and less personal.
Specific Geographical Focus: By primarily serving London and South England, Rtclearance.co.uk can potentially offer more localized expertise and faster response times within their operational zones compared to national chains that might have less regional specialisation. Their detailed list of covered areas reinforces this.
Insurance Transparency: Explicitly stating “fully insured (Liability Insurance AXA)” is a significant advantage. Not all smaller companies are as upfront about their insurance, and this provides a clear layer of protection and trust for the customer.
Free Quote & Consultation: Offering a free quote and a free office clearance consultation demonstrates a commitment to client engagement and accurate pricing, allowing customers to understand costs without obligation.

How Rtclearance.co.uk Compares to Market Leaders (e.g., AnyJunk, Fantastic Services)

Feature	Rtclearance.co.uk	AnyJunk	Fantastic Services
Pricing Transparency	Quote-based, no upfront pricing	Instant online quotes, clear pricing models	Quote-based, some transparent rates available
Online Booking	Enquiry form, phone/email	Full online booking system	Online booking system, app integration
Service Scope	House/Office Clearance, Removals, Man & Van, Storage	Primarily rubbish/waste removal, some clearance	Comprehensive home/office services (clearance, removals, cleaning, etc.)
Trust Signals	Family-run, AXA insured, address, phone numbers	Large market share, strong recycling policy, extensive reviews	Recognised brand, wide service network, many reviews
Website UX	Functional, some broken links/basic design	Modern, intuitive, seamless	Modern, user-friendly, feature-rich
Eco-Friendliness	Implied by “disposal, and recycling”	Explicit focus on 95%+ recycling	Mentions eco-friendly practices
Market Positioning	Local, reliable family business	UK’s largest, tech-enabled waste removal	Multi-service platform, convenient

Competitive Edge and Niche

Rtclearance.co.uk’s competitive edge lies in its positioning as a reliable, insured, family-run local expert. For customers who value a personal touch, direct communication, and local knowledge over anonymous national chains or tech-heavy platforms, Rtclearance.co.uk could be a strong contender. They offer the fundamental services well, focusing on the core task of clearance and removals without the added complexity of a vast array of other home services.

The market for clearance and removals is diverse. While larger players like AnyJunk excel in instant digital quotations and extensive recycling data, and Fantastic Services offers a broad suite of integrated home solutions, Rtclearance.co.uk seems to target those who prefer a more traditional, direct, and hands-on service approach from a known local entity. Their challenge, as with many local businesses, is to convey the reliability and quality of their service effectively through their online presence to compete with companies boasting more advanced digital platforms.

How to Get a Quote from Rtclearance.co.uk

Since Rtclearance.co.uk operates on a quote-based system rather than fixed online pricing, the primary interaction point for new customers is to request a quotation. This process is fairly straightforward, leveraging traditional and modern communication methods.

Steps to Obtain a Free Quote:

Visit the Website: Navigate to Rtclearance.co.uk.
Locate Contact Information: The website prominently displays multiple ways to get in touch:
- Phone Numbers:
  - Freephone: 0800 9788 533
  - Mobile: 077111 000 33
- Email Address: [email protected]
- Quick Quote Enquiry Form: Found directly on the homepage, typically in a prominent section.
Choose Your Preferred Method:
- For a quick discussion or urgent needs: Calling them directly is likely the fastest way to get an initial assessment and potentially a same-day service arranged.
- For detailed requests or non-urgent inquiries: Sending an email or filling out the online form allows you to provide comprehensive details without feeling rushed.
Provide Essential Information: Regardless of the method chosen, you will need to provide specific details to enable Rtclearance.co.uk to generate an accurate quote. This information usually includes:
- Your Name and Contact Details: For them to get back to you.
- Location: The full address of the property requiring clearance or removal services. Be specific about the London area or South England region.
- Type of Service Required: Clearly state whether you need house clearance, office clearance, removals, man & van, or a combination.
- Scope of Work:
  - For clearance: Describe the volume of items (e.g., “contents of a 2-bedroom flat,” “single garage full of junk,” “small office clear-out”). Mention any particularly large, heavy, or sensitive items.
  - For removals: Specify the number of rooms, approximate volume of belongings, and whether packing services are needed.
  - For man & van: Describe the items to be moved and the pick-up/drop-off locations.
- Accessibility: Mention any factors that might affect the job, such as:
  - Number of floors (flats/apartments)
  - Availability of lifts
  - Parking restrictions
  - Ease of access to the property (e.g., narrow stairs, long walk to vehicle)
- Desired Timeframe: Indicate if you need “Same Day” service or have a specific date/time in mind.
Await Your Quote: Once the information is submitted, Rtclearance.co.uk will review it and provide a tailored quote. They emphasize that their pricing is “competitively priced,” suggesting they aim to offer good value for money.

Benefits of a Quote-Based System

While some might prefer instant online pricing, a quote-based system for services like clearance and removals often leads to more accurate and fair pricing. Every job is unique, with varying volumes, types of waste, accessibility challenges, and time constraints. A direct consultation or detailed enquiry allows the service provider to factor in all specific variables, preventing overcharging for simple jobs or underquoting for complex ones. This ensures both the customer and the service provider have a clear understanding of the scope and cost before work begins.

Rtclearance.co.uk Testimonials and Trust

Testimonials are a cornerstone of building trust for any service business, particularly in sectors like clearance and removals where reliability and careful handling are paramount. While Rtclearance.co.uk mentions “Testimonials” in its menu, and includes a general statement about positive feedback, a deeper dive into how they leverage these trust signals is crucial.

The Role of Testimonials

For businesses like Rtclearance.co.uk, testimonials serve several vital functions:

Social Proof: They demonstrate that real people have used the service and had a positive experience. According to a 2023 survey by Trustpilot, 89% of global consumers check reviews as part of their online buying journey.
Credibility: Specific, detailed testimonials lend credibility to the claims made by the company (e.g., “professional,” “low cost,” “reliable”).
Risk Reduction: Seeing positive feedback from others helps potential customers overcome hesitation and reduces the perceived risk of engaging with an unfamiliar service provider.
Highlighting Strengths: Testimonials often implicitly highlight the company’s best features, such as efficiency, careful handling, politeness of staff, or competitive pricing.

What Rtclearance.co.uk’s Website Indicates

The presence of a “Testimonials” link in the navigation suggests that Rtclearance.co.uk understands the importance of customer feedback. The provided text, however, does not display any specific testimonials on the homepage, nor does it give a clear indication of how many they have or from where they are sourced. If the testimonials are housed on a dedicated page (which is implied by the link), that’s a positive step.

Enhancing Trust Signals

To further enhance trust and leverage testimonials more effectively, Rtclearance.co.uk could consider:

Featuring Snippets on the Homepage: Displaying a rotating carousel or a few compelling quotes on the homepage, especially near calls to action, can immediately capture attention and build confidence. These snippets should ideally include the customer’s name (or initial) and location for added authenticity.
Linking to External Review Platforms: Many reputable businesses encourage reviews on platforms like Google My Business, Trustpilot, Checkatrade, or Bark. Providing direct links to these external profiles allows potential customers to verify the authenticity of reviews and see a broader range of feedback. External validation is often seen as more trustworthy than reviews directly on a company’s own website.
Case Studies or Success Stories: For larger projects, particularly office clearances or complex removals, detailed case studies that outline the challenge, the solution provided by Rtclearance.co.uk, and the positive outcome can be highly persuasive for commercial clients.
Before-and-After Photos: While not strictly testimonials, visual proof of successful clearance jobs can be very impactful. Before-and-after photos (with client permission, of course) can visually demonstrate the effectiveness and professionalism of their work.
Membership to Professional Associations: While the text mentions “Removers Association” (with a link to bar.co.uk/moving-in-the-uk/), highlighting their membership to the British Association of Removers (BAR) or other relevant trade bodies more prominently would be a powerful trust signal. BAR members adhere to strict codes of practice and often offer financial protection for customers. This is a significant indicator of professionalism.

By actively showcasing and curating customer feedback, and associating with recognised industry bodies, Rtclearance.co.uk can significantly bolster its online credibility and convert more website visitors into satisfied customers.

How to Cancel Rtclearance.co.uk Service

When engaging with any service provider, understanding the process for cancellation or changes is just as important as understanding how to book. While Rtclearance.co.uk’s website does not explicitly detail a cancellation policy on its homepage, standard industry practices and common sense dictate how one would typically proceed. Freewayhire.co.uk Review

General Cancellation Principles for Service Businesses

Most reputable service businesses, especially those dealing with scheduled appointments like clearance or removals, adhere to certain principles regarding cancellations:

Notice Period: A reasonable notice period is usually required for cancellations or rescheduling without penalty. This allows the company to reallocate resources or accept new bookings. Common notice periods can range from 24 hours to several days, depending on the scale of the job.
Cancellation Fees: For late cancellations (within a certain notice period), a cancellation fee or a portion of the agreed-upon service fee might be charged to compensate for lost revenue or incurred costs (e.g., vehicle mobilisation, staff allocation).
Refunds: If a deposit was paid, the refund policy would depend on the cancellation terms and notice given.
Terms and Conditions: Comprehensive terms and conditions typically outline the cancellation policy in detail. Rtclearance.co.uk does have a “Terms & Conditions” link in its footer, which is the most likely place to find this specific information.

How to Cancel with Rtclearance.co.uk (Based on Website Information)

Given the information available on their homepage, the most direct and reliable methods for cancelling a service with Rtclearance.co.uk would be:

Consult their Terms & Conditions:
- Navigate to the “Terms & Conditions” page (link usually in the footer). This document should contain the official cancellation policy, including any notice periods, potential fees, and the correct procedure.
Contact Them Directly and Immediately:
- Phone: This is often the most effective method for time-sensitive cancellations. Call their freephone number (0800 9788 533) or mobile number (077111 000 33) as soon as you know you need to cancel or reschedule. Speak directly with a representative and ensure you receive confirmation of your cancellation.
- Email: Send an email to [email protected]. Include all relevant details of your booking (name, date of service, type of service, booking reference if you have one). Request a written confirmation of the cancellation.
- Reason for Cancellation: While not always mandatory, providing a brief reason for cancellation can sometimes help in amicable resolutions.

Best Practices for Cancellation

Act Promptly: The sooner you cancel, the better your chances of avoiding fees or complications.
Document Everything: Keep records of your communication, including dates, times, names of people you spoke to, and any email confirmations.
Understand Your Agreement: Before booking, it’s always advisable to review the terms and conditions, especially the cancellation policy, to avoid surprises.

Without specific details on their public-facing homepage regarding cancellation, the “Terms & Conditions” page is the authoritative source for their official policy. Customers should always refer to that document or directly contact the company for precise instructions and confirmation.

How to Avoid Scams in Clearance & Removals

The clearance and removals industry, like many service sectors, can unfortunately be targeted by unscrupulous individuals or companies. While Rtclearance.co.uk appears to be a legitimate local business, it’s vital for consumers to be aware of general red flags to avoid scams and ensure a smooth, trustworthy service.

Common Red Flags of Unscrupulous Operators:

Unbelievably Low Prices: If a quote seems too good to be true compared to others, it often is. Scammers might quote extremely low prices only to inflate them dramatically on the day of the job, holding your belongings hostage until payment.
Lack of Professionalism:
- No physical address or only a PO Box: Legitimate companies have a verifiable business address.
- No dedicated website or a very poorly designed one: A professional business invests in its online presence.
- Generic email addresses: (e.g., @gmail.com, @yahoo.com instead of a company domain email).
- Cash-only demands: While some reputable businesses accept cash, demanding cash payment upfront or entirely can be a red flag, especially if no proper invoice is provided.
No Insurance or Reluctance to Prove It: A reputable company should always be fully insured for public liability and goods in transit. If they can’t provide proof or are evasive, walk away.
Aggressive Sales Tactics: High-pressure sales, demanding immediate decisions, or trying to rush you into a contract.
Unsolicited Approaches: Be wary of companies that cold-call or show up unannounced.
Poor Communication: Difficulty reaching them, vague answers, or a lack of clear communication during the booking process.
No Written Contract or Quote: Always insist on a detailed written quote that outlines all costs, services included, and terms.
Demanding Large Upfront Payments: While a deposit is normal, be cautious of demands for 50% or more of the total cost upfront, especially if they are a new or unverified company.

Best Practices to Protect Yourself:

Get Multiple Quotes: Contact at least 3-5 different companies. This helps you compare prices, understand the market rate, and identify outliers.
Verify Company Information:
- Check their website: Look for professional design, clear service descriptions, and comprehensive contact details.
- Verify their address: Use Google Maps or Street View to confirm the address looks legitimate.
- Look up their company registration: In the UK, you can check Companies House for official registration details.
Confirm Insurance: Always ask for proof of:
- Public Liability Insurance: Covers damage to property or injury to third parties.
- Goods in Transit Insurance: Covers damage or loss of your belongings during the move.
- Legitimate companies should be able to provide their insurance certificate upon request.
Read Reviews and Testimonials (from external sources): Don’t just rely on reviews on their own website. Check independent review platforms like Google Reviews, Trustpilot, Bark, Checkatrade, or local directories. Look for consistent positive feedback and how the company responds to negative reviews.
Insist on a Detailed Written Quote/Contract: This document should clearly specify:
- All services included (packing, loading, transport, unloading, disposal fees).
- The total cost and payment schedule.
- Any additional charges (e.g., for stairs, long carries, specific items).
- Cancellation policy.
- Insurance coverage details.
Avoid Large Upfront Payments: If a deposit is required, ensure it’s a reasonable amount (e.g., 10-20%) and that you have a signed agreement.
Check for Professional Memberships: In the UK, look for memberships with reputable trade associations like the British Association of Removers (BAR). BAR members adhere to a strict code of conduct and offer financial protection. (Rtclearance.co.uk links to BAR’s website, which is a good sign; verify their actual membership).
Trust Your Gut: If something feels off, or if the company is overly aggressive, it’s best to look elsewhere.

By following these guidelines, you can significantly reduce the risk of falling victim to scams and ensure you hire a reputable and professional clearance or removals service.

FAQ

What services does Rtclearance.co.uk offer?

Rtclearance.co.uk offers a range of services including house clearance, office clearance, removals, man & van services, and secure storage centres, catering to both domestic and commercial clients.

Where does Rtclearance.co.uk operate?

Rtclearance.co.uk primarily operates across all London areas and extends its services throughout South England, including specific areas like Surrey, Wimbledon, Kingston, and more.

Is Rtclearance.co.uk a family-run business?

Yes, the website states that RT Clearance is a family-run, South West London based professional property clearance company.

Is Rtclearance.co.uk insured?

Yes, Rtclearance.co.uk explicitly states that they are “fully insured (Liability Insurance AXA),” which provides coverage for their services.

How can I get a quote from Rtclearance.co.uk?

You can get a free quote by contacting them via their phone numbers (0800 9788 533 or 077111 000 33), email ([email protected]), or by filling out the “Quick Quote Enquiry” form on their website. G-m-b-building-services.co.uk Review

Does Rtclearance.co.uk offer same-day service?

Yes, Rtclearance.co.uk advertises a “Same Day Domestic & Commercial Clearance Service” for urgent needs.

Does Rtclearance.co.uk provide free consultations for office clearance?

Yes, they offer a “free office clearance consultation” to help plan your space before the clearance begins.

What types of properties does Rtclearance.co.uk clear?

They clear all types of properties, including apartments, flats, houses, manors, offices, commercial premises, industrial units, warehouses, garages, storage spaces, and bungalows.

Does Rtclearance.co.uk handle recycling?

Yes, the website mentions that they “take care of all the removal, disposal, and recycling,” indicating their commitment to environmentally responsible practices.

Are there any specific pricing details on the Rtclearance.co.uk website?

No, the website does not provide specific pricing details. They operate on a quote-based system, offering “competitively priced” services after a free consultation or enquiry.

What is the primary contact email for Rtclearance.co.uk?

The primary contact email for Rtclearance.co.uk is [email protected].

Does Rtclearance.co.uk offer secure storage?

Yes, the website mentions they have “secure storage centres throughout London” as part of their removals service.

Does Rtclearance.co.uk have a physical address listed?

Yes, their address is listed as RT Clearance and Removals Ltd, Lydney Close Wimbledon London, SW19 6JN.

What are the main areas of service for Rtclearance.co.uk?

Their main areas of services include office moves, house clearance, and storage services.

How reliable is Rtclearance.co.uk based on website information?

Based on website information, Rtclearance.co.uk appears reliable due to clear contact details, stated insurance, a physical address, and explicit service descriptions. Natralight.co.uk Review

Can I book services online directly with Rtclearance.co.uk?

The website provides an enquiry form, but a full online booking system with immediate scheduling is not evident; contact via phone or email for booking is the primary method.

Does Rtclearance.co.uk assist with probate valuation?

Yes, the website lists “Probate Valuation” as one of their covered services.

What is the “Removers Association” link on Rtclearance.co.uk’s website?

The “Removers Association” link directs to the British Association of Removers (BAR) website, suggesting their affiliation or adherence to industry standards, which is a positive trust signal.

What should I do if I need to cancel a service with Rtclearance.co.uk?

You should refer to their “Terms & Conditions” page for their official cancellation policy and contact them directly via phone or email as soon as possible to inform them of the cancellation.

Are there any testimonials available on the Rtclearance.co.uk homepage?

No, the homepage does not display specific testimonials, though a “Testimonials” link is present in the navigation, implying they are on a separate page.