Based on looking at the website, Simple-storage.co.uk appears to be a legitimate self-storage provider operating in Birmingham and Coventry, offering various storage solutions for domestic, business, and student needs. They highlight a commitment to competitive pricing, security, and customer service.
Overall Review Summary:
- Website Professionalism: Appears professional with clear navigation and information.
- Services Offered: Domestic, Business, and Student storage.
- Key Selling Points: Price matching, free van hire, 24/7 access, 24/7 CCTV, sole key holder policy.
- Locations: Birmingham and Coventry.
- Transparency: Provides contact numbers, physical locations (implied by service areas), and a ‘How It Works’ section.
- Customer Testimonials: Features several positive customer reviews.
- Ethical Considerations (Islamic Perspective): The service itself, self-storage, is permissible as it involves renting space for possessions. There are no immediate red flags on the homepage suggesting un-Islamic practices like interest-based financing directly through them, gambling, or other forbidden activities. The focus is on security, convenience, and competitive pricing for storage.
The website presents a clear, concise overview of their services, targeting specific customer segments like domestic users, businesses, and students. Their emphasis on a “price match promise,” “maximum safety” with 24/7 CCTV, and “first-class service” aims to build trust and attract potential customers. The inclusion of testimonials adds a layer of social proof, suggesting positive past customer experiences. While the website seems robust for its stated purpose, a deeper dive into their terms and conditions, particularly concerning payment methods and any potential financial arrangements beyond simple rental, would be crucial for a comprehensive Islamic ethical review. However, based solely on the homepage content, the core service of self-storage is generally acceptable.
Here are some of the best alternatives for storage and related services in the UK:
- Big Yellow Self Storage
- Key Features: Wide network of stores across the UK, various unit sizes, 24/7 access (at most stores), advanced security, packing materials available, business services, student storage.
- Price: Varies by location, unit size, and duration. Generally competitive for premium service.
- Pros: Highly reputable, extensive coverage, excellent security, flexible terms.
- Cons: Can be pricier than independent providers, some locations might have limited 24/7 access.
- Safestore Self Storage
- Key Features: Over 100 locations in the UK, flexible rental periods, wide range of unit sizes, business storage solutions, packing materials, insurance options, frequently offers discounts.
- Price: Varies by location and size; often has introductory offers.
- Pros: Large network, good security measures, user-friendly booking, various discounts.
- Cons: Some customers report price increases after initial offers, insurance is an additional cost.
- Access Self Storage
- Key Features: Stores across London and key UK cities, domestic and business storage, climate-controlled units, wine storage, document storage, packing supplies, flexible terms.
- Price: Competitive, often provides online quotes.
- Pros: Specialised storage options (wine, documents), good security, easily accessible locations, responsive customer service.
- Cons: Primarily focused on larger urban areas, some units can be expensive.
- Lok’nStore Self Storage
- Key Features: Modern, purpose-built storage facilities, diverse unit sizes, drive-up access available, excellent security, packing materials, business storage, student deals.
- Price: Transparent pricing, often includes special offers.
- Pros: Clean and well-maintained facilities, friendly staff, good access hours, clear pricing.
- Cons: Fewer locations compared to larger chains, some older facilities might lack certain modern amenities.
- Attic Self Storage
- Key Features: Focus on London, high-tech security, individual alarms per unit, smart access systems, free Wi-Fi, meeting rooms for business clients, packing supplies.
- Price: Premium pricing reflecting location and amenities.
- Pros: State-of-the-art security, modern facilities, excellent customer service, value-added services for businesses.
- Cons: Limited to London locations, higher price point.
- AnyVan (Moving & Storage)
- Key Features: Offers both removal services and integrated storage solutions, flexible short-term and long-term storage, collection and redelivery service, comprehensive insurance options.
- Price: Quote-based, varies significantly based on volume and duration.
- Pros: Convenient one-stop solution for moving and storage, competitive pricing for integrated services.
- Cons: Less direct control over the storage facility itself, relies on third-party storage partners.
- Store First
- Key Features: Unique all-inclusive pricing (including insurance and padlock), 24/7 access, free Wi-Fi, meeting rooms, mailboxes, flexible terms, wide range of unit sizes.
- Price: Transparent all-inclusive pricing, typically competitive for the features offered.
- Pros: No hidden fees, great for businesses with added amenities, modern facilities, good security.
- Cons: Fewer locations compared to the very largest chains, some locations might be slightly less convenient.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Simple-storage.co.uk Review & First Look
Based on an initial assessment of its homepage, Simple-storage.co.uk presents itself as a straightforward and customer-focused self-storage provider. The website is clean, easy to navigate, and immediately communicates its core value propositions: price matching, security, and dedicated customer service. This direct approach is a strong first impression for potential clients seeking reliable storage solutions.
Website Design and User Experience
The layout of Simple-storage.co.uk is intuitive. Key information such as contact details, service types (domestic, business, student storage), and unique selling points like “FREE van hire” and “24/7 access” are prominently displayed. The call-to-action buttons, primarily “Get a Quote Today,” are strategically placed throughout the page, guiding users towards the next step. The overall aesthetic is professional and uncluttered, contributing to a positive user experience.
Transparency and Information Accessibility
The website effectively balances promotional content with practical information. Details on “How It Works” provide a step-by-step guide from choosing a unit to moving in, which is crucial for new customers. They also clearly state their locations in Birmingham and Coventry, providing geographic clarity. However, while they mention insurance, specifics on how to arrange it or their recommended providers are not immediately apparent on the homepage, which could be a minor point of improvement for even greater transparency.
Simple-storage.co.uk Pros & Cons
Every service, no matter how well-intentioned, has its strengths and weaknesses. Simple-storage.co.uk, based on its presented information, offers several compelling advantages while also having areas that could benefit from further detail.
Advantages of Simple-storage.co.uk
The primary draws for Simple-storage.co.uk revolve around their customer-centric promises and practical benefits. Angeloweb.co.uk Review
- Price Match Guarantee: This is a significant competitive edge. The promise to “beat” any cheaper, local comparable quote directly addresses one of the biggest concerns for potential storage users: cost. This indicates confidence in their pricing structure and a commitment to affordability.
- Free Van Hire: Offering free van hire is an exceptional perk. Moving items into storage can be a logistical and financial burden, and this service significantly reduces friction for customers, potentially saving them hundreds of pounds on removal costs. It’s a clear value-add that sets them apart.
- 24/7 Access: For both personal and business users, 24/7 access provides unparalleled flexibility. This is particularly valuable for businesses needing to access inventory outside standard hours or individuals with unpredictable schedules. It signifies a service designed around customer convenience.
- High Security Measures: The emphasis on “Maximum Safety” with “24/7 CCTV & security” and the assurance that the customer is the “sole key holder” provides strong peace of mind. This is critical for storing valuable possessions, and their clear statement on security protocols is reassuring.
- Customer-Focused Service: Testimonials consistently praise the staff’s friendliness and helpfulness. The phrase “self storage specialists dedicated to your every storage need” suggests a personalised approach, which can make a significant difference in customer satisfaction in a service-oriented industry.
Potential Areas for More Information
While the benefits are clear, some aspects could be further elaborated for a more comprehensive understanding.
- Insurance Specifics: While the website mentions “insurance cover arranged” as a requirement for move-in, it doesn’t detail their preferred providers, types of coverage required, or if they offer in-house insurance. More clarity here would help customers plan better.
- Pricing Transparency (Beyond Quote): The site heavily promotes getting a quote, which is standard. However, providing a general idea of unit sizes and approximate starting prices (e.g., “units from £X per week”) could offer immediate guidance for those just browsing before committing to a quote.
- Detailed Security Features: While 24/7 CCTV is mentioned, specifics on alarm systems, access control (e.g., individual PIN codes, biometric access), and staff presence could further reinforce their “Maximum Safety” claim.
- Sustainability Practices: In today’s market, many customers are interested in a company’s environmental footprint. Information on energy efficiency, waste management, or sustainable building practices (if applicable) could be a beneficial addition.
- Payment Options & Terms: The homepage doesn’t detail accepted payment methods, billing cycles (e.g., monthly, weekly), or potential late fees. This information, while usually in terms and conditions, can be reassuring to see upfront.
Simple-storage.co.uk Features
Simple-storage.co.uk appears to be built around a core set of features designed to make self-storage as simple, secure, and cost-effective as possible. Their offerings cater to a diverse clientele, from individuals decluttering their homes to businesses managing inventory.
Core Service Offerings
The website clearly delineates three primary categories of storage, each tailored to specific user needs:
- Domestic Storage: This is aimed at individuals or families needing space for household items, furniture, or during a move. The site promises the “broadest range of domestic storage units” with “undercover loading ability and 24hr access as standard.” This suggests ease of access and protection from elements during loading and unloading, which is a significant advantage, particularly in the unpredictable UK weather.
- Business Storage: For companies, space is often at a premium. Simple-storage.co.uk offers units for business inventory, archives, or equipment. The features like “undercover loading ability” and “24hr access” are particularly beneficial for businesses that might need to manage stock or access documents outside typical working hours. The flexibility to “upsize or downsize our storage needs on a monthly basis,” as highlighted in a testimonial, points to adaptability crucial for fluctuating business demands.
- Student Storage: Students often require temporary storage during breaks or when moving between accommodations. Simple-storage.co.uk caters to this demographic, likely offering smaller, more affordable units. The mention of “24hr access” is also practical for students with varied schedules.
Value-Added Services and Amenities
Beyond just providing storage units, Simple-storage.co.uk incorporates several features that enhance the overall customer experience and reduce the logistical burden of moving and storing items:
- Free Van Hire: This is a standout feature. For many, the cost and hassle of hiring a van or transport can be a major barrier to using self-storage. By providing a free van, Simple Storage removes a significant obstacle, making their service much more attractive. This is a considerable saving and convenience for customers.
- Packing Materials: The website mentions they “sell packing materials to make sure your belongings are secure.” While not free, having these readily available on-site simplifies the packing process, ensuring customers have access to appropriate boxes, tape, and protective covers, which is a practical convenience.
- Undercover Loading Ability: This feature, mentioned across all storage types, is invaluable. It means customers can load and unload their belongings regardless of the weather conditions, protecting items from rain or direct sun, and making the process more comfortable.
- 24/7 Access: As previously noted, this feature is crucial for flexibility. It allows customers to access their units at any time, day or night, which is particularly beneficial for businesses or individuals with non-standard working hours or urgent access needs.
- 24-Hour Recorded CCTV, Fire & Intruder Alarms: These are fundamental security measures. The combination of continuous video surveillance, fire detection systems, and intruder alarms provides a robust security blanket, assuring customers that their possessions are well-protected against theft and damage.
- Sole Key Holder Policy: The emphasis that the customer is the “sole key holder” reinforces security and trust. It means that only the customer has direct physical access to their unit, adding an extra layer of privacy and control over their belongings.
Customer Service and Support
The website frequently references their “customer-focused” approach and “first-class service.” Testimonials reinforce this, mentioning friendly and helpful staff. This suggests an emphasis on human interaction and support beyond just automated processes. The ability to reserve online, by phone, or in-store, along with staff being “on hand to advise you,” indicates multiple avenues for customer support. Vipclean.co.uk Review
How It Works: Simple-storage.co.uk Process
Understanding the process of engaging with a service is key for potential customers. Simple-storage.co.uk lays out a clear, four-step “How It Works” guide on their homepage, designed to demystify the self-storage process and make it seem straightforward and hassle-free.
Step 1: Choose Your Storage Unit Size
This initial step focuses on helping the customer determine their specific storage needs. The website states, “Select your storage size & tell us how long you require.” This implies a consultation process, where their “customer service staff are on hand to advise you about our flexible & secure options.” This hands-on guidance is valuable, as many first-time storage users may be unsure about the exact size they need. It also highlights the flexibility in terms of rental duration, catering to both short-term and long-term requirements.
Step 2: Reserve Your Self-Storage
Once the size and duration are determined, the next step is reservation. Simple-storage.co.uk offers multiple convenient ways to do this: “Reserve your container for free online, by phone or in store.” The “for free” aspect is a positive point, removing any financial commitment before physically moving items. Providing online, phone, and in-store options caters to different customer preferences, ensuring accessibility for all. The repeated call to “Get a quote today” throughout the page is linked directly to this reservation process.
Step 3: Packing and Transport
This step addresses the logistical challenges of moving items into storage. Simple-storage.co.uk offers practical solutions: “We sell packing materials to make sure your belongings are secure, and you can book our FREE van, to move your items safely.” The availability of packing materials on-site is a convenience, saving customers a trip to another store. The “FREE van” service is a major differentiator and a significant cost-saver, simplifying the transport aspect considerably. This clearly adds value beyond just providing space.
Step 4: Move In
The final step outlines the requirements and what to expect on move-in day. “Bring ID to your chosen store & have insurance cover arranged. Once you’ve signed your agreement, you’re ready to move in.” This is a critical point as it specifies the necessary documentation and the prerequisite of having insurance. The emphasis on the customer being the “sole key holder” and the unit being secured by “24 hour recorded CCTV, fire & intruder alarms” at this stage reinforces the security aspect right before the customer commits their belongings. This structured approach helps manage customer expectations and ensures a smooth transition into their storage unit. Minerals-water.co.uk Review
Simple-storage.co.uk Security Measures
When it comes to self-storage, the security of one’s possessions is paramount. Simple-storage.co.uk places a strong emphasis on this aspect, dedicating specific language on their homepage to assure potential customers of the safety and protection their belongings will receive.
Multi-Layered Security Approach
The website highlights a comprehensive, multi-faceted approach to security, designed to provide “Maximum Trust and Security.” This isn’t just a single feature but rather a combination of physical, technological, and procedural safeguards.
- 24/7 CCTV: Continuous video surveillance is a cornerstone of modern security. The mention of “24 hour recorded CCTV” indicates that the premises are under constant visual monitoring, deterring potential intruders and providing evidence in case of any incident. This round-the-clock monitoring is crucial for vigilance.
- Alarm Systems: Beyond CCTV, the presence of “fire & intruder alarms” adds another critical layer. Intruder alarms act as an immediate deterrent and alert authorities or staff to unauthorised access, while fire alarms protect against one of the most devastating potential threats to stored goods.
- Sole Key Holder Policy: This is a significant trust-building feature. By stating “You’re the sole key holder for your storage unit,” Simple-storage.co.uk assures customers that no one else, not even their staff (outside of agreed-upon emergencies or maintenance with prior notification), has direct physical access to their individual unit. This maximises privacy and control for the customer.
- Secure Facilities: While not explicitly detailed on the homepage, the implied security of “clean, dry secure and safe” units, combined with the other measures, suggests a focus on maintaining a highly protected environment. This includes perimeter security, robust unit construction, and controlled access points.
Peace of Mind Assurance
The collective impact of these security measures is to provide “maximum peace of mind” for the customer. Knowing that their valuable possessions are guarded by a combination of surveillance, alarm systems, and restricted access directly addresses a primary concern for anyone considering self-storage. This strong security posture is a key differentiator in the competitive self-storage market.
Simple-storage.co.uk Pricing
While Simple-storage.co.uk heavily promotes its “price match promise” and encourages users to “Get a Quote Today,” the homepage doesn’t display explicit pricing tables or example rates. This is a common practice in the self-storage industry, as pricing can vary significantly based on several factors.
The Price Match Guarantee
The most prominent aspect of Simple-storage.co.uk’s pricing strategy is its “Lowest Price Guarantee” and “PRICE MATCH” promise. They explicitly state, “Find a cheaper, local comparable quote and we’ll beat it!” This is a bold claim that aims to position them as the most competitive option in their service areas (Birmingham and Coventry). Veteransbrewing.co.uk Review
- Mechanism: This promise means that potential customers are encouraged to shop around and then present a lower quote from a local competitor. Simple-storage.co.uk then commits to offering an even better deal. This puts the onus on the customer to find competitive rates, but assures them they won’t pay more.
- Benefits for Customers: For cost-conscious individuals and businesses, this guarantee is a significant draw. It removes the need for extensive negotiation and provides confidence that they are getting the best possible price. It also highlights Simple-storage.co.uk’s commitment to affordability.
- “Comparable Quote”: The term “comparable quote” is key here. It implies that the competitor’s offer must be for a similar unit size, access level (e.g., 24/7), security features, and perhaps duration, ensuring a fair comparison. Details on what constitutes “comparable” would likely be found in their terms and conditions.
Factors Influencing Storage Pricing
Even with a price match, general self-storage pricing is typically influenced by:
- Unit Size: Larger units naturally cost more than smaller ones. Simple-storage.co.uk offers a range of unit sizes to cater to different needs (domestic, business, student).
- Storage Duration: Longer rental periods often come with better per-week or per-month rates, though Simple-storage.co.uk emphasizes flexible options.
- Location: Storage facilities in prime, high-demand areas (like city centres) usually command higher prices. Simple-storage.co.uk’s locations in Birmingham and Coventry will have specific market rates.
- Access Level: While Simple-storage.co.uk offers 24/7 access as standard, in other facilities, more restricted access might come with a lower price.
- Special Features: Amenities like climate control (not explicitly mentioned on Simple-storage.co.uk’s homepage), advanced security, or specific business services can influence the price.
- Availability: Demand and supply can also temporarily affect pricing. If a specific unit size is in high demand, its price might be less negotiable.
How to Get a Quote
The website consistently directs users to their “Get a Quote Today” button, which presumably leads to a contact form or a direct phone number. This personalised quote system allows Simple-storage.co.uk to offer tailored pricing based on the customer’s specific needs, the current availability, and the competitive landscape. While not instant pricing, it ensures a customised and potentially better deal due to the price match promise.
Simple-storage.co.uk vs. Competitors
When evaluating Simple-storage.co.uk, it’s helpful to consider how it stacks up against some of the larger, more established players in the UK self-storage market. While Simple-storage.co.uk focuses on a regional presence in Birmingham and Coventry, its value propositions target universal customer needs.
Key Differentiators of Simple-storage.co.uk
Simple-storage.co.uk leverages specific features to stand out:
- Aggressive Price Matching: Their direct promise to “beat” comparable local quotes is a significant differentiator. Larger national chains might have price guarantees, but actively stating they will “beat” a quote is a strong competitive stance. This implies a potentially more flexible pricing approach compared to rigid national rate cards.
- Free Van Hire: This is a major value-added service that many competitors, especially the large chains, do not offer as a standard free inclusion. While some might have discounted van hire or recommend partners, free van hire is a direct cost saving and convenience for the customer.
- Localised Focus: By concentrating on Birmingham and Coventry, Simple-storage.co.uk can potentially offer more personalised customer service, a deeper understanding of local market dynamics, and potentially quicker response times compared to a national call centre. The testimonials suggest this local touch is appreciated.
Comparison with Major National Chains (e.g., Big Yellow, Safestore)
| Feature | Simple-storage.co.uk (Regional Focus) | Big Yellow / Safestore (National Chains) |
|---|---|---|
| Locations | Birmingham & Coventry (specific regional focus) | Extensive national network (100+ stores across UK) |
| Price Match | Explicitly states “will beat” local comparable quotes | Often have price guarantees, but “beating” is less common; more about matching. |
| Free Van Hire | Yes, explicitly advertised as FREE | Typically not free; may offer discounted hire or partner referrals. |
| 24/7 Access | Yes, advertised as standard | Available at most (but not all) locations; sometimes an add-on. |
| Security | 24/7 CCTV, alarms, sole key holder | High-tech security (individual alarms, smart access, extensive CCTV) |
| Packing Materials | Available for purchase | Extensive range available for purchase |
| Additional Services | Undercover loading, customer service focus, flexible terms | Often include business services, climate control, wine storage, mailboxes, meeting rooms. |
| Online Pricing | Quote-based; no direct pricing displayed on homepage | Often allow online quotes or show indicative pricing for common unit sizes. |
| Brand Recognition | Strong local recognition | High national brand recognition and trust |
Conclusion on Competition
Simple-storage.co.uk positions itself as a strong regional contender by focusing on aggressive pricing and high-value inclusions like free van hire. While it may lack the sheer number of locations or some of the niche services (e.g., dedicated wine storage, extensive business amenities like meeting rooms) found in the largest national chains, its concentrated focus allows it to excel in customer service and direct cost savings. For customers in Birmingham and Coventry, Simple-storage.co.uk presents a very compelling alternative to the national giants, especially for those prioritising affordability and ease of transport. Its local appeal, combined with robust security and accessibility, makes it a noteworthy option in the UK self-storage landscape. Aberdeenls.co.uk Review
How to Cancel Simple-storage.co.uk Subscription
While the Simple-storage.co.uk homepage doesn’t detail the exact cancellation process, self-storage industry standards, combined with hints on their site about flexible terms, suggest a straightforward procedure. For any service involving rental agreements, a clear cancellation policy is essential for both the provider and the customer.
General Self-Storage Cancellation Procedures
Typically, self-storage agreements are structured as rolling contracts (e.g., monthly) that require a notice period for cancellation. This notice period allows the facility to prepare for the unit’s vacancy and re-rental.
- Notice Period: Most self-storage companies require a notice period, commonly 7 or 14 days, before the next billing cycle. Some might require a full month’s notice, especially for longer-term contracts or specific promotions. It’s crucial for customers to check their signed agreement for the exact terms.
- Written Notification: To ensure a clear record, cancellation requests are usually best submitted in writing, either via email or a formal letter. This prevents misunderstandings and provides documentation for both parties.
- Unit Emptied and Cleaned: Before cancellation can be finalised, the storage unit must be completely emptied of all belongings and left in a clean condition. Any items left behind may incur additional charges for removal and disposal.
- Key/Access Card Return: All keys, access cards, or security fobs provided by the facility must be returned upon vacating the unit. Failure to do so may result in penalty fees.
- Final Inspection: The facility may conduct a final inspection of the unit to ensure it is empty, clean, and undamaged before releasing the customer from their agreement and refunding any deposit (if applicable).
Specifics for Simple-storage.co.uk (Inferred)
Given Simple-storage.co.uk’s emphasis on “flexible & secure options for storing” and tailoring service, it’s highly probable their cancellation process aligns with industry best practices for flexibility.
- Contacting Customer Service: The primary method for initiating cancellation would be to contact their customer service staff directly. The website provides phone numbers for Birmingham (0121 706 4356) and Coventry (0247 622 2994), and a “Contact us” page (https://www.simple-storage.co.uk/contact/) for email inquiries.
- Checking Your Agreement: The most accurate information on cancellation policy, required notice, and any potential fees will be detailed in the rental agreement signed at the start of the service. Customers should refer to this document first.
- Pro-rata Refunds: While not guaranteed, some facilities offer pro-rata refunds for unused days if a customer vacates significantly before the end of a paid period. This is less common, but worth inquiring about if applicable to the agreement.
Actionable Steps for Cancellation:
- Review your rental agreement: Locate the cancellation clause for specific terms, notice period, and any associated fees.
- Contact Simple-storage.co.uk: Reach out via phone or email to inform them of your intent to vacate. State your unit number and desired vacate date.
- Confirm notice: Ensure you provide the required notice period as per your agreement to avoid additional charges.
- Empty and clean your unit: Remove all your belongings and leave the unit tidy.
- Return keys/access cards: Hand over all access items to the Simple-storage.co.uk staff.
- Request final confirmation: Ask for written confirmation that your agreement has been terminated and no further charges will apply.
FAQ
What services does Simple-storage.co.uk offer?
Simple-storage.co.uk offers self-storage solutions for domestic, business, and student needs in Birmingham and Coventry, including features like free van hire, 24/7 access, and secure units. Akmheating.co.uk Review
Where are Simple-storage.co.uk’s locations?
Simple-storage.co.uk has storage units located in Birmingham and Coventry, serving these specific regions in the UK.
Does Simple-storage.co.uk offer a price match guarantee?
Yes, Simple-storage.co.uk guarantees to price match any cheaper, local comparable quote for self-storage and promises to beat it.
Is van hire free with Simple-storage.co.uk?
Yes, Simple-storage.co.uk explicitly advertises “FREE van hire” as a benefit for its customers to help them move items safely.
Does Simple-storage.co.uk provide 24/7 access to storage units?
Yes, 24/7 access is advertised as standard for all domestic, business, and student storage units offered by Simple-storage.co.uk.
What security measures does Simple-storage.co.uk have in place?
Simple-storage.co.uk ensures “Maximum Safety” with 24/7 CCTV, alarm systems, and states that customers are the sole key holders for their units. Bridalprint.co.uk Review
How do I get a quote from Simple-storage.co.uk?
You can get a quote by filling out the contact form on their website, calling their Birmingham or Coventry numbers, or reserving a unit in-store.
Does Simple-storage.co.uk sell packing materials?
Yes, Simple-storage.co.uk sells packing materials to help customers secure their belongings for storage.
What types of storage units are available?
Simple-storage.co.uk offers a broad range of domestic, business, and student storage units to cater to various needs and item sizes.
Do I need to arrange insurance for my items at Simple-storage.co.uk?
Yes, the website states that customers need to “have insurance cover arranged” before moving into their storage unit.
Can I reserve a storage unit online?
Yes, you can reserve a storage container for free online, by phone, or in-store with Simple-storage.co.uk. Iconicwindowcleaning.co.uk Review
What is the process for moving into a Simple-storage.co.uk unit?
The process involves choosing a unit size, reserving it, arranging packing/transport (using their free van), bringing ID, and having insurance arranged before signing the agreement and moving in.
Are the loading areas at Simple-storage.co.uk undercover?
Yes, Simple-storage.co.uk specifies that their units offer “undercover loading ability” for all storage types, protecting belongings from weather.
What if I need to change my storage unit size?
While not explicitly detailed on the homepage, the testimonial mentions the ability to “upsize or downsize our storage needs on a monthly basis,” suggesting flexibility for businesses, which likely extends to other users.
How long can I rent a storage unit for?
Simple-storage.co.uk mentions “flexible & secure options for storing,” implying that customers can choose their required duration, from short-term to long-term.
Does Simple-storage.co.uk offer customer service support?
Yes, the website highlights “First Class Service” and “customer-focused, self storage specialists dedicated to your every storage need,” with staff available to advise. Idealcornice.co.uk Review
Can I access testimonials from Simple-storage.co.uk customers?
Yes, the homepage features several customer testimonials praising their service, staff, and facilities.
What makes Simple-storage.co.uk different from other storage providers?
Key differentiators include their aggressive price match guarantee, free van hire, and a strong local focus with dedicated customer service.
How do I contact Simple-storage.co.uk directly?
You can contact them via phone at 0121 706 4356 (Birmingham) or 0247 622 2994 (Coventry), or through their “Contact us” page online.
Is Simple-storage.co.uk suitable for business storage?
Yes, Simple-storage.co.uk explicitly offers business storage units with features like undercover loading and 24hr access, catering to business needs.
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