Stormdoubleglazinguk.co.uk Review 1 by BestFREE.nl

Stormdoubleglazinguk.co.uk Review

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Based on looking at the website, Stormdoubleglazinguk.co.uk appears to be a legitimate local business offering double glazing and related building services in the Dorset area of the UK. The site provides a clear overview of their services, contact information, and demonstrates a professional presence. However, for those seeking comprehensive transparency and a deeper dive into operational specifics, there are areas where the website could offer more in-depth information.

Overall Review Summary:

  • Website Professionalism: Good
  • Service Clarity: Clear
  • Contact Information: Readily Available
  • Experience Stated: 18+ Years
  • Trust Indicators: Trustpilot link, gallery, social media links
  • Physical Address: Not explicitly stated on the homepage
  • Terms & Conditions/Privacy Policy: Not immediately visible/linked on the homepage
  • Pricing Information: Not available on the homepage
  • Online Design Tool: Mentioned but specific link not prominent on homepage
  • Overall Recommendation: Appears legitimate for local services, but lacks common trust signals like visible T&Cs and a physical address on the homepage.

While Storm Double Glazing positions itself as a local, family-run business with over 18 years of experience, aiming for efficiency, reliability, and quality, the website’s homepage, while functional, doesn’t immediately offer the full spectrum of transparency that a discerning customer, particularly one prioritising ethical and thorough vetting, might seek. Essential documents like a Privacy Policy or Terms and Conditions, which are standard for establishing trust and legal compliance, are not prominently linked. Furthermore, while contact numbers and an email are present, a clear physical trading address is absent from the homepage, which can be a key trust signal for a service-based business. The mention of an online design tool is a positive, though its direct accessibility from the main page could be improved. The site does leverage Trustpilot and social media, which are good steps towards building credibility.

Here are some excellent alternatives for home improvement and building services, focusing on established and well-regarded companies in the UK that typically provide extensive transparency and service information:

  • Angi (formerly Angie’s List):

    • Key Features: Connects homeowners with local professionals for a wide range of home services, including window and door installations, renovations, and extensions. Features verified reviews, project cost guides, and booking assistance.
    • Average Price: Varies widely by project and location; platform may require membership for full features or lead generation fees for pros.
    • Pros: Extensive network of vetted professionals, customer reviews and ratings, dispute resolution services.
    • Cons: Some services may have fees, quality can vary between individual contractors, not all contractors are equally responsive.
  • Which? Trusted Traders:

    • Key Features: A directory of local tradespeople endorsed by Which?, the UK’s largest consumer organisation. Traders undergo a rigorous assessment process, including customer reference checks and business probity.
    • Average Price: Market rate for quality services; no direct pricing from Which?
    • Pros: Highly vetted traders, strong consumer protection emphasis, backed by a reputable organisation.
    • Cons: Limited number of traders in some areas, may be slightly more expensive than unverified options.
  • Checkatrade:

    • Key Features: Allows users to find vetted and reviewed tradespeople across the UK. Trades are checked for qualifications, insurance, and reputation. Offers a guarantee for jobs booked through the platform.
    • Average Price: Dependent on the specific service and tradesperson.
    • Pros: Large database of tradespeople, extensive customer reviews, vetting process, and a user-friendly interface.
    • Cons: While vetting is present, individual experiences can still vary, some reviews might be less detailed.
  • Rated People:

    • Key Features: A platform for homeowners to post their home improvement jobs and receive quotes from local tradespeople. Tradespeople are reviewed by previous customers.
    • Average Price: Varies based on job; tradespeople bid on projects.
    • Pros: Easy to get multiple quotes quickly, large network of trades, customer review system.
    • Cons: Quality of quotes can vary, some tradespeople might be pushy, vetting might not be as stringent as Which? Trusted Traders.
  • Everest:

    • Key Features: One of the UK’s leading double glazing companies, offering a wide range of windows, doors, conservatories, and extensions. Known for its brand reputation, long guarantees, and extensive customer service.
    • Average Price: Generally considered premium pricing due to brand and extensive guarantees.
    • Pros: Established brand, comprehensive product range, long guarantees, professional installation.
    • Cons: Can be more expensive than smaller, local competitors, some customers report lengthy sales processes.
  • Britelite Windows:

    • Key Features: Specialises in windows, doors, conservatories, and roofing. Operates across the South East of England. Offers a wide range of styles and materials with competitive pricing and an emphasis on customer satisfaction.
    • Average Price: Competitive, typically offers free consultations and quotes.
    • Pros: Strong regional presence, good product variety, emphasis on customer service, often run promotions.
    • Cons: Geographic limitations, experiences can vary depending on local team.
  • Safestyle UK:

    • Key Features: A national double glazing installer offering windows and doors with a focus on affordability and energy efficiency. Known for frequent promotions and a large installation network.
    • Average Price: Often positioned as a budget-friendly option with frequent sales.
    • Pros: Competitive pricing, wide availability across the UK, good range of standard products.
    • Cons: Sales process can be high-pressure, customer service experiences can be inconsistent, product range is more standard.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Stormdoubleglazinguk.co.uk Review & First Look

When you land on Stormdoubleglazinguk.co.uk, the immediate impression is that of a local, service-oriented business. The site highlights their core offerings: UPVC windows and doors, conservatories, warm roofs, and SIP panel extensions. They position themselves as “Experts in Double Glazing in Bournemouth, Poole, Wimborne & Ferndown,” clearly defining their geographic service area. This focus on local presence is a strong point for potential customers in those regions.

The homepage features prominent contact numbers, a link to their Trustpilot profile, and social media icons (Facebook, Google, LinkedIn, Instagram). These are critical elements for building trust and establishing a professional online footprint. The mention of “over 18 years of experience” and operating as a “small family-run business” aims to convey both expertise and a personal touch, which can be highly appealing to homeowners seeking reliable tradespeople.

Key observations on the initial impression:

  • Clear Service Offerings: The website immediately communicates what services they provide.
  • Local Focus: Explicitly targets specific towns in Dorset, appealing to regional customers.
  • Experience Highlighted: 18+ years of experience is a significant claim that should reassure potential clients.
  • Accessibility of Contact Info: Phone numbers and email are easy to find.
  • Social Proof: Trustpilot and social media links contribute to credibility.

However, a critical review reveals some omissions that are common on more robust, customer-centric websites. While the social media links are present, clicking the “Google” and “LinkedIn” icons on the homepage currently leads back to the homepage itself (https://stormdoubleglazinguk.co.uk/#). This is a minor technical oversight but impacts the user experience for those attempting to further vet the company through these channels. The Trustpilot link, however, functions correctly, leading to their reviews page.

For a service business, particularly one involving significant home investments, the absence of directly accessible legal documents like a Privacy Policy or Terms & Conditions on the homepage is a notable point. These documents are crucial for consumer protection and demonstrate a company’s commitment to data handling transparency and clear service agreements. While they may exist on other pages, their absence from the immediate view suggests a slight oversight in comprehensive online trust-building.

Assessing Stormdoubleglazinguk.co.uk for Transparency and Trust

Building trust online for a service business, especially in the home improvement sector, is paramount. Customers are making significant financial decisions, and they need to feel confident in the company they choose. Stormdoubleglazinguk.co.uk makes several good efforts in this regard, but also has areas for improvement.

Positive Trust Indicators:

  • Trustpilot Link: This is a strong indicator of a company’s willingness to be reviewed independently. A functional Trustpilot link allows potential customers to see unbiased feedback from previous clients. For instance, reputable sources like the Competitions & Markets Authority (CMA) often highlight the importance of genuine customer reviews in consumer decision-making.
  • Gallery of Work: The “VISIT OUR GALLERY” section is vital. For services like double glazing and extensions, visual proof of past projects is incredibly reassuring. It allows customers to assess the quality of workmanship and see if the company’s style aligns with their preferences. This is a common practice among top-tier builders, as evidenced by organisations like the Federation of Master Builders (FMB), which encourages members to showcase their portfolios.
  • Clear Contact Methods: Providing both a landline (01202 942 973) and a mobile number (07873 273 448), alongside an email address ([email protected]), offers multiple avenues for customers to get in touch. This accessibility is a fundamental aspect of good customer service.
  • Stated Experience: “Over 18 years of experience” is a significant claim that, if true, speaks volumes about the company’s longevity and expertise in the field. This level of experience suggests a deep understanding of industry standards and problem-solving.

Areas for Enhanced Transparency:

  • Physical Address: While the company states it’s “Bournemouth-based,” a complete physical trading address is not prominently displayed on the homepage. For many customers, especially when dealing with local services, knowing the exact business location provides an extra layer of reassurance and legitimacy. This aligns with advice from organisations like Citizens Advice which often recommend verifying business details.
  • Company Registration Details: In the UK, companies are registered with Companies House. Displaying the company registration number (if applicable, as small businesses might not be limited companies) and VAT number can further bolster trust. This is a standard practice for many legitimate online businesses.
  • Terms and Conditions & Privacy Policy: These legal documents are crucial for any online presence, especially when collecting customer data or outlining service agreements. Their immediate absence on the homepage or in a clearly linked footer raises questions about legal compliance and consumer protection practices. Data protection regulations, such as the General Data Protection Regulation (GDPR), mandate clear privacy policies.
  • Team Information: While they mention being a “small family-run business,” providing brief bios or photos of key team members can personalise the experience and enhance trust, making the company feel more approachable and transparent.

In essence, Stormdoubleglazinguk.co.uk lays a good foundation for trust but could significantly enhance its credibility by incorporating more comprehensive business information and legal disclaimers, which are increasingly expected by savvy online consumers.

Services Offered by Stormdoubleglazinguk.co.uk

Stormdoubleglazinguk.co.uk presents a focused range of services, primarily centred around enhancing home aesthetics, energy efficiency, and living space through quality installations. Their offerings cater to common residential needs within their specified geographical area. Jetair.co.uk Review

Core Services Highlighted:

  • UPVC Windows and Doors: This is a cornerstone offering, crucial for modern homes seeking improved insulation, security, and reduced maintenance. UPVC is a popular choice in the UK due to its durability and cost-effectiveness.
  • Conservatories and Warm Roofs: Conservatories provide additional living space, often used as sunrooms or extensions. The emphasis on “Warm Roofs” (specifically mentioning Guardian Warm Roofs) indicates a focus on making these spaces more thermally efficient and usable year-round, addressing a common complaint about traditional conservatories being too cold in winter and too hot in summer.
  • SIP Panel Extensions: Structural Insulated Panels (SIPs) are a modern method of construction known for their high thermal performance and rapid build times. Offering SIP panel extensions demonstrates a commitment to contemporary building solutions and energy efficiency.

Detailed Service Breakdown from the Homepage:

The website lists its services clearly under “WHAT WE CAN DO” and “OUR SERVICES”:

  • UPVC WINDOWS
  • UPVC AND COMPOSITE DOORS: Composite doors are known for combining the aesthetics of traditional timber with the strength and durability of modern materials.
  • CONSERVATORIES AND WARM ROOFS
  • SIP PANEL EXTENSIONS
  • French / Patio / Bi-Fold Doors: These fall under the broader category of doors but are specifically highlighted, indicating their popularity for opening up living spaces to gardens.
  • Conservatory Roof Replacements: This targets homeowners with existing conservatories who wish to upgrade their roofs for better insulation or aesthetics.

The inclusion of the “Guardian Warm Roof manufacturer” partnership adds a layer of credibility and quality assurance, as Guardian Warm Roofs are a recognised brand in the industry for their thermal performance. This specific mention suggests they are using reputable materials for their installations.

The text also mentions “We Like to help Customers design their own windows and composite doors. Why not give it a try using our online designers from the comfort of your own home.” This indicates an interactive element that allows customers to visualise their choices, which is a significant value-add in the digital age. However, the direct link to this designer isn’t immediately prominent on the main homepage, requiring a customer to navigate to specific service pages to likely find it. This could be streamlined for a more immediate user experience.

Overall, the service list is comprehensive for a double glazing and home extension company, aligning with typical customer needs in the UK. The emphasis on modern materials and solutions (like Warm Roofs and SIP panels) suggests a contemporary approach to their work.

Stormdoubleglazinguk.co.uk Pros & Cons

Based on the information presented on their homepage, here’s a balanced look at the advantages and disadvantages of Stormdoubleglazinguk.co.uk:

Pros

  • Established Experience: The claim of “over 18 years of experience” is a significant advantage, suggesting a deep understanding of the industry, problem-solving capabilities, and a proven track record. This level of longevity in business often correlates with reliability and quality.
  • Clear Local Focus: Explicitly serving Bournemouth, Poole, Ferndown, Verwood, Wimborne, Broadstone, and Ringwood, the company clearly defines its service area. This focus can lead to quicker response times, better local knowledge, and potentially more personalised service for customers in those regions.
  • Transparent Contact Information: Providing both landline and mobile numbers, along with an email address, makes it easy for potential customers to reach out. This accessibility is a fundamental aspect of good customer service and builds initial trust.
  • Positive Trustpilot Presence: A direct link to their Trustpilot profile is a strong indicator of transparency and a willingness to be reviewed independently. Genuine customer reviews are invaluable for building credibility.
  • Visual Portfolio (Gallery): The availability of an online gallery to showcase past work is crucial for a service-based business like double glazing. It allows customers to visually assess the quality and style of installations.
  • Modern Service Offerings: The inclusion of “Warm Roofs” and “SIP Panel Extensions” demonstrates a commitment to modern, energy-efficient building solutions, catering to contemporary homeowner demands.
  • Customer-Centric Approach: Phrases like “friendly and personal approach,” “tailored quotation,” and “work with minimal disruption” suggest a focus on customer satisfaction and convenience. The mention of an “online designers” tool (though not prominently linked) also indicates a desire to involve customers in the design process.

Cons

  • Lack of Prominent Legal Information: The absence of direct links to essential legal documents like a Privacy Policy, Terms & Conditions, or Cookies Policy on the homepage or footer is a significant drawback. These are crucial for legal compliance, data transparency (especially under GDPR in the UK), and consumer trust.
  • Missing Physical Address on Homepage: While stated as “Bournemouth-based,” a complete physical trading address is not immediately visible on the homepage. For a local service business, this information can bolster trust and legitimacy.
  • Broken Social Media Links: The Google and LinkedIn social media icons on the homepage currently lead back to the homepage itself (https://stormdoubleglazinguk.co.uk/#) rather than their respective social profiles. This is a technical oversight that can frustrate users attempting to vet the company further.
  • No Online Pricing Information: While custom quotes are expected for such services, the lack of any indicative pricing, even for standard products or a “request a quote” form prominently displayed, means customers have to take the extra step of calling to get any idea of costs.
  • Limited Company Information: Beyond “small family-run business,” there isn’t much information about the company’s legal structure (e.g., Limited Company registration number) or VAT number, which are often displayed by professional businesses in the UK.
  • Online Designer Tool Accessibility: While mentioned, the online designer tool isn’t prominently linked on the homepage, which could lead to missed opportunities for customer engagement.
  • No Specific Guarantees/Warranties Detailed: While they state “All works guaranteed,” the duration or specifics of these guarantees (e.g., 10-year warranty on frames) are not detailed on the homepage, which is a common feature of reputable double glazing companies.

In summary, Stormdoubleglazinguk.co.uk presents as a legitimate local service provider with strong operational experience. However, it falls short on certain aspects of online transparency and user experience that are increasingly expected from modern, trustworthy businesses. Addressing these points would significantly enhance their online credibility.

Understanding Double Glazing and Home Extensions

Double glazing and home extensions are significant investments that fundamentally impact a property’s value, energy efficiency, and livability. Understanding their core benefits and what goes into such projects is key for any homeowner considering these upgrades.

The Power of Double Glazing

Double glazing involves using two panes of glass separated by a gap, typically filled with air or an inert gas like argon. This sealed unit creates an insulating barrier that significantly outperforms single-pane windows. Print2gift.co.uk Review

Key Benefits:

  • Enhanced Thermal Insulation: This is the primary benefit. The gas cavity reduces heat transfer, meaning less heat escapes in winter and less heat enters in summer. This directly translates to lower energy bills, with the Energy Saving Trust estimating savings of around £120-£155 per year for an average semi-detached house by upgrading from single to A-rated double glazing.
  • Improved Sound Insulation: The dual panes and gas filling also act as a barrier against external noise, providing a quieter indoor environment, especially beneficial for properties in busy areas.
  • Increased Security: Double glazed units are much harder to break than single panes. Combined with robust frames and modern locking mechanisms, they significantly enhance home security.
  • Reduced Condensation: By maintaining a warmer internal pane temperature, double glazing helps prevent condensation build-up on the inside of the windows, reducing the risk of mould and damp.
  • Increased Property Value: High-quality double glazing is an attractive feature for potential buyers and can contribute positively to a property’s market value. A study by Rightmove indicated that an Energy Performance Certificate (EPC) rating of C or above, often achieved with good insulation including double glazing, could add over £27,000 to a property’s value in some regions.
  • Reduced Carbon Footprint: By lowering energy consumption for heating and cooling, double glazing contributes to a smaller carbon footprint, aligning with environmental responsibility.

The Appeal of Home Extensions

Home extensions, including conservatories, warm roofs, and SIP panel extensions, offer a versatile way to add space and functionality to a property without the upheaval of moving.

Types and Benefits:

  • Conservatories: Traditionally glazed structures, conservatories add light-filled living space. Modern conservatories, especially with upgraded glazing and heating, can be comfortable year-round.
  • Warm Roofs: Specifically mentioned by Stormdoubleglazinguk.co.uk, warm roofs replace existing conservatory roofs with a solid, insulated structure. This transforms a conservatory into a truly habitable extension, making it usable in all seasons by significantly improving thermal performance. This can increase thermal efficiency by up to 90% compared to old polycarbonate or glass roofs.
  • SIP Panel Extensions: Structural Insulated Panels (SIPs) are a high-performance building system for residential and light commercial construction. They consist of an insulating foam core sandwiched between two structural facings.
    • Speed of Construction: SIPs are prefabricated, leading to much faster on-site erection times compared to traditional brick-and-block methods. This means less disruption for the homeowner.
    • Superior Insulation: SIPs offer excellent thermal performance, often exceeding traditional building methods. Their airtight nature also contributes to significantly reduced air leakage, further improving energy efficiency.
    • Strength and Durability: Despite their lightweight nature, SIPs are incredibly strong and durable, providing a robust structural shell.
    • Reduced Waste: Off-site fabrication means less waste generated on site, contributing to a more sustainable build.

Planning and Regulations:

Any significant home extension project in the UK will likely require adherence to building regulations and potentially planning permission. Building regulations ensure that the construction meets health, safety, welfare, and environmental standards. Planning permission, managed by local councils, deals with the development’s impact on the surrounding area. Homeowners should always consult their local planning authority or ensure their chosen contractor manages these aspects professionally. For instance, the Planning Portal provides comprehensive guidance on these requirements across England and Wales.

Investing in these areas not only enhances daily living but also contributes to the long-term value and sustainability of a property.

How to Choose a Reputable Double Glazing and Extension Company

Selecting the right company for double glazing or home extensions is crucial for a successful outcome. It’s a significant investment, and ensuring quality, reliability, and ethical practices should be top priorities. Here’s a systematic approach to choosing a reputable firm, leveraging insights from consumer protection bodies and industry standards.

1. Research and Verify Online Presence

  • Website Review: Start by thoroughly reviewing the company’s website. Look for clear service descriptions, contact details, a professional design, and evidence of past work (galleries). Crucially, check for readily accessible legal documents such as a Privacy Policy, Terms and Conditions, and information about their company registration (e.g., Companies House number if they are a Limited Company). The absence of these can be a red flag.
  • Online Reviews: Consult independent review platforms like Trustpilot, Google Reviews, and Checkatrade. Look for consistent positive feedback regarding workmanship, customer service, and adherence to timelines and budgets. Pay attention to how the company responds to negative reviews, if any. Companies that engage professionally with feedback, both positive and negative, often demonstrate a commitment to customer satisfaction.
  • Social Media Activity: While not a definitive measure, active and professional social media profiles (Facebook, Instagram, LinkedIn) can provide insights into a company’s day-to-day operations, project updates, and customer engagement.

2. Check Industry Accreditations and Certifications

  • FENSA/CERTASS: For double glazing, ensure the company is registered with either FENSA (Fenestration Self-Assessment Scheme) or CERTASS. These government-authorised schemes ensure that installations comply with building regulations. Using a FENSA or CERTASS registered installer means you won’t need to apply for building regulations approval from your local authority, and you’ll receive a certificate of compliance. This is critical for selling your property later.
  • Relevant Trade Bodies: Look for affiliations with reputable trade associations. For example, the Glass and Glazing Federation (GGF) sets high standards for its members and offers consumer protection. For builders and extension specialists, membership of the Federation of Master Builders (FMB) or similar bodies indicates adherence to quality standards and often comes with dispute resolution services.
  • Insurance: Verify that the company holds adequate public liability and employer’s liability insurance. Request proof of insurance for your peace of mind. This protects you in case of accidents or damage during the work.

3. Obtain Detailed Quotes and Contracts

  • Multiple Quotes: Always obtain at least three detailed quotes from different companies. This allows you to compare pricing, scope of work, and proposed materials. Be wary of quotes that are significantly lower than others, as this could indicate hidden costs or lower quality materials/workmanship.
  • Itemised Breakdown: Ensure quotes are itemised, detailing the cost of materials, labour, waste disposal, and any other charges. This transparency helps you understand what you’re paying for.
  • Comprehensive Contract: A reputable company will provide a clear, written contract before any work begins. This contract should outline the full scope of work, payment schedule, start and completion dates, cancellation policy, and details of any guarantees or warranties. Read every clause carefully. The Consumer Rights Act 2015 in the UK provides significant protections for consumers, and a clear contract helps enforce these rights.

4. Enquire About Guarantees and Aftercare

  • Warranties: Ask about the length and coverage of product warranties (e.g., on window frames, glass units, and hardware) and workmanship guarantees. A 10-year guarantee on UPVC frames and sealed units is common. Understand what is covered and what might void the warranty.
  • After-Sales Service: Enquire about their after-sales service and how they handle any issues that may arise post-installation. A clear process for snagging or repairs indicates a commitment to customer satisfaction.

5. Check for a Physical Presence (if applicable)

For local businesses, a physical office or showroom can be a good sign. It shows a stable operation and provides a place for face-to-face meetings and product viewing.

By following these steps, homeowners can significantly reduce the risks associated with large home improvement projects and increase the likelihood of a successful and satisfactory outcome.

The Importance of Online Transparency for Local Businesses

In the modern digital landscape, online transparency is not just a ‘nice-to-have’ for local businesses; it’s a fundamental pillar of trust and credibility. For service-based companies, particularly those involved in significant home improvements like double glazing or extensions, a robust and transparent online presence directly influences consumer confidence and decision-making. Westcoastsurf.co.uk Review

Why Transparency Matters

  1. Builds Trust and Credibility: In an era rife with online scams and unreliable contractors, consumers are increasingly cautious. A transparent website, with readily available information, signals legitimacy and honesty. When a business freely shares its legal standing, contact details, and clear policies, it fosters a sense of security for potential clients. This is particularly vital for home improvement projects, where customers are often investing substantial sums.
  2. Meets Legal and Regulatory Requirements: In the UK and across Europe, data protection laws like the General Data Protection Regulation (GDPR) mandate that businesses clearly outline how they collect, use, and protect customer data through a visible Privacy Policy. Similarly, consumer protection laws often require clear Terms and Conditions for services offered. Failure to provide these can lead to legal penalties and erode consumer trust. The Information Commissioner’s Office (ICO) frequently issues guidance on these requirements.
  3. Enhances Professionalism: A comprehensive and transparent website projects a professional image. It suggests that the business is well-organised, respects its customers’ rights, and operates with integrity. This professionalism differentiates a company from less scrupulous operators.
  4. Improves Customer Experience: Easy access to essential information (like pricing structures, guarantees, and how to resolve disputes) empowers customers. It helps them make informed decisions, reduces uncertainty, and demonstrates that the business values clear communication. When customers feel informed, they are more likely to have a positive experience.
  5. Differentiates from Competitors: In a crowded market, transparency can be a unique selling proposition. Businesses that go the extra mile to provide comprehensive information stand out as reliable and trustworthy, giving them a competitive edge.
  6. Facilitates Accountability: When a business publicly states its policies and contact information, it creates a mechanism for accountability. Customers know who to contact if issues arise, and the business is seen to stand behind its services. This can also lead to more positive reviews, as satisfied customers appreciate clear processes.

Key Elements of Online Transparency:

  • Clear Contact Information: Beyond just phone numbers, include a full physical address, especially for local service providers.
  • Legal Documents: Prominently display links to a Privacy Policy, Terms and Conditions, and a Cookies Policy.
  • Company Registration Details: For limited companies in the UK, the company registration number and registered office address should be visible, often in the footer.
  • Detailed Service Descriptions: Be explicit about what services are offered and what customers can expect.
  • Pricing Transparency: While exact quotes will vary, offer indicative pricing ranges or clear explanations of how quotes are generated.
  • Customer Reviews and Testimonials: Actively encourage and display genuine customer feedback, ideally linked to independent platforms.
  • Guarantees and Warranties: Clearly outline what guarantees apply to products and workmanship, and for how long.

For Stormdoubleglazinguk.co.uk, while they have made good strides with their gallery and Trustpilot link, strengthening their online transparency by explicitly adding legal documents and a full physical address on their homepage would significantly elevate their credibility and align them more closely with best practices for online trust.

Stormdoubleglazinguk.co.uk Pricing and Alternatives

As is typical for custom home improvement services like double glazing, conservatories, and extensions, Stormdoubleglazinguk.co.uk does not provide specific pricing on its homepage. This is standard practice because costs are highly dependent on numerous factors:

  • Scope of Work: A single window replacement will differ vastly from a full house of windows or a multi-room extension.
  • Materials: Different types of UPVC profiles, glass specifications (e.g., low-emissivity, acoustic, triple glazing), door materials (UPVC, composite), and roofing options will all have varying price points.
  • Size and Design: Larger windows, doors, or extensions, and more complex designs (e.g., bay windows, intricate conservatory shapes) will naturally incur higher costs.
  • Installation Complexity: Factors like access to the property, removal of old structures, and specific structural requirements can influence labour costs.
  • Additional Features: Security hardware, specific finishes, ventilation systems, or smart home integration can all add to the total.

The website indicates that they “provide a tailored quotation” and consider “requirements, preferences and budget,” which is the appropriate approach for such services. To get a price from Stormdoubleglazinguk.co.uk, a potential customer would need to contact them via phone or email to arrange a consultation and site visit.

How Pricing is Typically Structured in this Industry:

  1. Initial Consultation: A company representative will visit your property to assess the scope of work, take measurements, and discuss your specific needs and preferences.
  2. Detailed Quotation: Based on the consultation, a comprehensive, itemised quote is prepared. This should break down the costs of materials, labour, any necessary scaffolding or waste disposal, and applicable VAT.
  3. Deposit and Payment Schedule: For larger projects, an upfront deposit is usually required (often 10-25%), with further staged payments tied to project milestones (e.g., delivery of materials, completion of framing, final installation).
  4. Guarantees/Warranties: The price should include relevant product warranties (e.g., 10-year on frames and sealed units) and an installation guarantee.

Alternatives to Stormdoubleglazinguk.co.uk for Pricing:

While Stormdoubleglazinguk.co.uk operates locally, if you are looking for alternatives for comparison or broader options, especially for price transparency, you might look at:

  • National Chains with Online Quoting Tools: Some larger national companies like Everest or Anglian Home Improvements might offer online configurators or instant quote tools that give you an estimated price range based on basic inputs, before a full site visit. This can be a good starting point for budget estimation. However, these online quotes are often subject to change after a detailed survey.
  • Comparison Websites: Websites like Compare My Local or Get a Quote (within platforms like Checkatrade) allow you to submit your project details and receive multiple quotes from various local and regional suppliers. This can provide a quick way to gauge average market rates for your specific job.
  • Local Tradespeople Directories: Platforms like Checkatrade, Which? Trusted Traders, or Rated People often have reviews that sometimes mention if a company is perceived as good value for money, though direct pricing comparisons are rare.

When evaluating quotes from Stormdoubleglazinguk.co.uk or any alternative, always ensure you are comparing like-for-like. Check the specifications of the materials, the length of the guarantee, the scope of work included, and the company’s reputation and accreditations. A slightly higher price from a highly reputable, accredited company with a strong guarantee can often represent better long-term value than a cheaper quote from an unverified source.

How to Cancel Stormdoubleglazinguk.co.uk Orders or Services

The information regarding cancellation of orders or services for Stormdoubleglazinguk.co.uk is not explicitly detailed on their homepage. As with most bespoke home improvement services, cancellations typically follow specific contractual agreements and consumer rights laws.

General Principles for Cancelling Home Improvement Services in the UK:

In the UK, consumer rights for home improvement contracts are primarily governed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.

  1. Right to Cancel (Cooling-off Period):

    • Off-Premises Contracts: If you agree to a contract away from the business’s premises (e.g., in your home, at a show, or online/phone without an in-person meeting), you typically have a 14-day cooling-off period to cancel without penalty. This period starts the day after the contract is agreed upon.
    • On-Premises Contracts: If you sign the contract at the company’s showroom or office, the 14-day cancellation right may not automatically apply, unless the company explicitly offers it.
    • How to Cancel: You must inform the trader clearly that you wish to cancel within the 14-day period. This should ideally be done in writing (email or letter) to create a record.
  2. Work Started Within Cooling-Off Period: Gbacoustics.co.uk Review

    • If you explicitly request the work to start during the 14-day cooling-off period, and then decide to cancel, you will be liable for the reasonable costs of any work already performed and any materials already supplied or ordered specifically for your job.
    • The company should have informed you of this liability before starting the work.
  3. Cancellation Outside Cooling-Off Period:

    • If you cancel after the 14-day cooling-off period, or if the cooling-off period did not apply, you may be in breach of contract.
    • The contract should outline the terms for cancellation and any associated penalties. These could include forfeiture of your deposit, charges for materials ordered, or compensation for loss of earnings for the company.
    • The company is entitled to recover its losses resulting from your cancellation.
  4. Cancellation Due to Company Breach:

    • If the company fails to perform the work to a reasonable standard (as per the Consumer Rights Act 2015) or breaches other terms of the contract (e.g., significant delays without justification), you may have the right to cancel without penalty and potentially claim damages.

Action Steps for Stormdoubleglazinguk.co.uk Customers:

Given the lack of specific cancellation policy details on their website, customers of Stormdoubleglazinguk.co.uk should:

  • Refer to their Contract: The most crucial document for understanding cancellation terms will be the specific contract you signed with Storm Double Glazing. This legally binding document should outline all terms, including cancellation clauses.
  • Contact Them Directly: In the first instance, contact Storm Double Glazing directly using the phone numbers (07873 273 448 or 01202 942 973) or email ([email protected]) provided on their website. Clearly state your intention to cancel and inquire about the process and any associated costs.
  • Document Everything: Keep a detailed record of all communications, including dates, times, names of people spoken to, and summaries of conversations. Send written confirmation of any verbal cancellations.

Legal Advice:

If you are unsure about your rights or are facing difficulties with a cancellation, it is advisable to seek advice from organisations like Citizens Advice or a legal professional specializing in consumer law. They can provide tailored guidance based on your specific contract and circumstances.

FAQ

How can I get a quote from Storm Double Glazing UK?

You can get a tailored quotation from Storm Double Glazing UK by contacting them directly via phone at 07873 273 448 or 01202 942 973, or by emailing [email protected]. They will likely arrange a site visit to assess your specific requirements.

What services does Storm Double Glazing UK offer?

Storm Double Glazing UK offers UPVC windows and doors, conservatories and warm roofs, SIP panel extensions, French/Patio/Bi-Fold doors, and conservatory roof replacements.

Where is Storm Double Glazing UK based?

Storm Double Glazing UK is a Bournemouth-based company serving the Dorset area, including Bournemouth, Poole, Ferndown, Verwood, Wimborne, Broadstone, and Ringwood.

Does Storm Double Glazing UK have good reviews?

The company links to its Trustpilot profile on its homepage, which allows you to check their customer reviews and ratings directly. Merlinsoft.co.uk Review

What is a Guardian Warm Roof?

A Guardian Warm Roof is a specific type of insulated solid roof system designed to replace traditional conservatory roofs, significantly improving the thermal efficiency and year-round usability of the conservatory space. Storm Double Glazing UK partners with a Guardian Warm Roof manufacturer.

Does Storm Double Glazing UK offer an online design tool?

Yes, the website mentions an online designer tool to help customers design their own windows and composite doors from home. However, a direct link to this tool is not prominently displayed on the homepage.

How much experience does Storm Double Glazing UK have?

Storm Double Glazing UK states they have over 18 years of experience in the industry.

Is Storm Double Glazing UK a large company?

No, the website states they are a “small family-run business” but are capable of taking on projects of all shapes and sizes.

Does Storm Double Glazing UK guarantee their work?

Yes, the company states on its homepage that “All works guaranteed.” However, specific details about the length and scope of these guarantees are not provided on the homepage.

How long does an extension project typically take with SIP panels?

SIP panel extensions are generally known for faster construction times compared to traditional building methods due to their prefabricated nature. The exact duration would depend on the size and complexity of the specific project.

Are there any hidden costs with Storm Double Glazing UK?

The website does not provide pricing, and for custom services like these, hidden costs are a risk with any contractor. It’s crucial to ensure your tailored quotation is fully itemised and covers all aspects of the project to avoid surprises.

What types of doors does Storm Double Glazing UK install?

They install UPVC doors, composite doors, French doors, patio doors, and bi-fold doors.

Do I need planning permission for a conservatory or extension?

Yes, significant home extensions like conservatories and SIP panel extensions often require adherence to building regulations and may require planning permission from your local council. It is advisable to consult the Planning Portal or your local authority.

How can I verify the legitimacy of Storm Double Glazing UK?

You can check their Trustpilot reviews, look for their company registration details (if applicable) which should ideally be on their site or Companies House, and verify their physical address. Lusto.co.uk Review

What are the benefits of UPVC windows?

UPVC windows offer excellent thermal insulation, improved sound insulation, enhanced security, reduced condensation, and are durable and low maintenance.

How does double glazing save money?

Double glazing reduces heat loss through windows, leading to lower energy consumption for heating your home, which translates into savings on your energy bills.

Can I get an emergency repair from Storm Double Glazing UK?

While the website doesn’t explicitly mention emergency repair services, their contact numbers are prominent. It’s best to call them directly to inquire about their availability for urgent repairs.

What areas do Storm Double Glazing UK cover?

They cover Bournemouth, Poole, Ferndown, Verwood, Wimborne, Broadstone, and Ringwood in the Dorset area.

Does Storm Double Glazing UK offer different styles of windows?

The website indicates they help customers design their own windows, suggesting a range of styles and customisation options are available, though specific styles aren’t detailed on the homepage.

Is Storm Double Glazing UK accredited by any industry bodies?

The homepage does not explicitly list affiliations with industry accreditation bodies like FENSA, CERTASS, or the GGF. It is recommended to inquire about such accreditations when you contact them for a quote.



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