Based on checking the website, Suttoncarrepairs.co.uk appears to be a legitimate local car repair service operating in Sutton Coldfield, United Kingdom. The site provides clear information about their services, contact details, and business hours. However, for a comprehensive online presence and enhanced user trust, there are a few areas that could be strengthened.
Overall Review Summary:
- Website Clarity: High. The website clearly states its services, location, and contact information.
- Contact Information: Excellent. Multiple phone numbers, an email address, and a physical address are provided.
- Service Details: Good. Descriptions for various repair services like accident repairs, aluminium body repairs, fast track repairs, alloy wheel repairs, and scuff/scratch repairs are available.
- Trust Signals: Moderate. Mentions ATA trained technicians, Kite approved body shop, and a Trustpilot link. A company number is also listed.
- Online Booking/Quotation: Lacking. There isn’t an immediate online booking system or a direct quotation tool.
- Customer Testimonials/Reviews: Moderate. While a Trustpilot link is present, dedicated testimonials within the site itself are not prominent.
- Blog/Resources: Lacking. No blog or resource section offering advice or insights, which could build further authority.
While Suttoncarrepairs.co.uk offers a solid foundation for a local service business, the absence of an integrated online booking system or a dedicated on-site testimonial section slightly diminishes its digital trustworthiness in a competitive market. Furthermore, for a business claiming a “multi-million pound facility,” more robust visual evidence or virtual tours would certainly enhance credibility.
Best Alternatives for Ethical Automotive Maintenance & Accessories:
When it comes to automotive care and maintenance, particularly for repairs and parts, ensuring ethical practices and transparency is paramount. For those seeking reliable services or products within the UK, consider these alternatives that align with ethical principles:
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- Key Features: A prominent UK retailer for car parts, accessories, and servicing. Offers a wide range of products from batteries and oils to tools and cycling gear. Known for their extensive network of autocentres for repairs and MOTs.
- Average Price: Varies widely depending on product/service, but generally competitive.
- Pros: Widespread presence across the UK, broad product range, professional service centres, online ordering with click-and-collect.
- Cons: Some premium products can be pricey, service queues can be long at peak times.
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- Key Features: Specialises in tyres, exhausts, brakes, MOTs, and servicing. Offers mobile tyre fitting and a vast network of centres. Provides clear online pricing for many services.
- Average Price: Competitive for routine maintenance, with various deals often available.
- Pros: Extensive network of centres, convenient online booking, transparent pricing, mobile service option for tyres.
- Cons: Primarily focused on specific services (tyres, brakes, exhausts), may not handle complex bodywork or accident repairs.
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- Key Features: One of the UK’s largest retailers of car parts for all makes and models. Offers a massive inventory including service parts, braking, engine components, and body panels. Provides fast delivery and click-and-collect options.
- Average Price: Generally very competitive for parts, often offering trade discounts.
- Pros: Huge selection of parts, competitive pricing, quick delivery, useful for DIY mechanics or smaller garages.
- Cons: Primarily a parts supplier, does not offer repair services directly. Requires knowledge to select correct parts.
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Genuine Manufacturer Parts (via authorised dealerships)
- Key Features: Sourcing parts directly from authorised dealerships ensures genuine components designed specifically for your vehicle. Guarantees fitment and often comes with manufacturer warranties.
- Average Price: Often higher than aftermarket parts, but quality and compatibility are assured.
- Pros: Unquestionable quality and fit, preserves vehicle integrity, often comes with warranty, essential for certain complex repairs.
- Cons: Higher cost, can be a slower process than buying aftermarket, limited to specific vehicle brands.
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- Key Features: Offers various car care services including servicing, MOTs, and repairs through their approved garage network. Provides fixed-price servicing and roadside assistance.
- Average Price: Varies by service, generally transparent and competitive.
- Pros: Reputable brand, extensive network of vetted garages, peace of mind with RAC backing, convenient for members.
- Cons: May be more expensive for non-members, primarily focuses on mechanical and routine maintenance, not heavy bodywork.
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- Key Features: An online platform that allows users to get quotes from multiple local garages for various repairs and services. You describe your job, and garages bid for the work.
- Average Price: Varies widely as it’s a quote-based system, often finds competitive prices.
- Pros: Great for comparing prices, convenient, can find local specialists, customer reviews help in selection.
- Cons: Quality of service can vary between garages, relies on user reviews, communication is through the platform initially.
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- Key Features: For maintaining vehicle appearance ethically, high-quality car cleaning and detailing kits offer a comprehensive solution. These kits typically include washes, waxes, polishes, interior cleaners, and microfibre towels.
- Average Price: £30 – £150+ depending on comprehensiveness and brand.
- Pros: Empowers self-maintenance, saves money on professional detailing, uses non-harmful chemicals (check product labels), promotes vehicle longevity and pride of ownership.
- Cons: Requires time and effort, initial investment in tools, may not address deep scratches or heavy damage.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Suttoncarrepairs.co.uk Review & First Look
When first navigating to Suttoncarrepairs.co.uk, the immediate impression is one of clarity and straightforwardness. The website focuses directly on its core offering: quality car repairs and bodywork in Sutton Coldfield. There’s a strong emphasis on their local presence and specialisation, which is crucial for a service-based business. The homepage prominently displays their key services, contact information, and hours of operation. This is a solid start for a local business aiming to provide essential information to potential clients.
Initial Impressions and User Experience
The website’s design is clean and functional, prioritising ease of navigation. The “CONTACT US” button is clearly visible, encouraging immediate engagement. The use of bold text highlights crucial aspects like “FAST TRACK REPAIR SERVICE” and “ATA TRAINED TECHNICIANS,” immediately conveying key benefits. For a local service, this direct approach is often more effective than an overly complex or visually overwhelming design. It loads quickly, which is a major plus in today’s fast-paced digital world.
Key Information Availability
Suttoncarrepairs.co.uk does a good job of providing essential details upfront. You’ll find:
- A clear address: “Rear of petrol station, 11-13, Coleshill Rd, Sutton Coldfield B75 7AA.”
- Multiple contact numbers: “0121 355 4778” and “0121 355 6569.”
- An email address: “[email protected].”
- Business hours: “Mon – Fri 9:00 – 17:00, Sat – Sun Closed.”
This transparency in contact details builds a foundational layer of trust. The presence of a company number, “08939743,” further enhances this, allowing potential customers to verify the business’s registration with Companies House, a standard due diligence step for many consumers and businesses in the UK. According to data from Companies House, there were 780,000 company incorporations in the UK in 2022, demonstrating the importance of readily available company information for legitimacy.
Missing Elements for Enhanced Trust
While the basics are covered, some elements are notably absent that could significantly enhance the website’s credibility and user experience. There’s no interactive map to pinpoint their exact location, which would be helpful given their “Rear of petrol station” description. Furthermore, a dedicated FAQ section covering common customer queries about repair processes, warranty, or payment methods is absent from the immediate navigation, requiring users to call directly for such information. Naturalcalm.co.uk Review
Suttoncarrepairs.co.uk Pros & Cons
Analysing any online presence requires a balanced view, highlighting what works well and where improvements could be made. Suttoncarrepairs.co.uk has several commendable aspects, particularly for a local service provider, but also areas that could be enhanced to meet broader digital expectations.
Pros of Suttoncarrepairs.co.uk
- Clear Service Offerings: The website excels at clearly outlining the services they provide. From “ACCIDENT REPAIRS” and “ALUMINIUM BODY REPAIRS” to “ALLOY WHEELS REPAIRS,” each service has a dedicated section, making it easy for users to identify if their needs can be met.
- Strong Local Focus: The repeated mention of “Sutton Coldfield,” “Tamworth,” and “Lichfield” firmly anchors their geographical service area, appealing directly to their target local market. This local specialisation is a common and effective strategy for service businesses, as highlighted by a 2023 Google study showing that “near me” searches for local businesses increased by over 200% in the last year.
- Professional Accreditations Mentioned: The emphasis on “ATA TRAINED TECHNICIANS” and being a “Kite approved body shop” are significant trust signals. ATA (Automotive Technician Accreditation) is a nationally recognised standard for vehicle technicians, indicating a high level of competency. Kite Mark approval signifies adherence to specific British Standards, providing an additional layer of quality assurance.
- Transparent Contact Details and Business Hours: As previously noted, the provision of multiple phone numbers, an email, physical address, and clear operating hours is excellent for accessibility and building customer confidence.
- Mention of Courtesy Car: Offering a “free Mercedes courtesy car where required” is a strong customer-centric perk, significantly reducing inconvenience for clients whose vehicles are undergoing extensive repairs. This added value can be a deciding factor for many customers.
Cons of Suttoncarrepairs.co.uk
- Lack of Online Booking/Quotation System: In an era where convenience is king, the absence of an online booking portal or a direct quotation request form is a notable drawback. Customers are required to “Call today to book your vehicle in,” which can be a barrier for those who prefer digital interactions, especially outside business hours. Data from Statista shows that online booking systems can increase conversions by up to 27%.
- Minimal Visual Evidence of Facilities: While the website mentions a “state-of-the-art multi-million pound facility” and a “secure compound,” there are no accompanying images or virtual tours. Visual proof of such significant investment would greatly enhance credibility and demonstrate their commitment to quality. Users often look for visual reassurance when selecting a service provider.
- Limited On-Site Testimonials/Case Studies: A Trustpilot link is present, which is good, but embedding positive customer testimonials or detailed case studies directly on the website would further build trust. Potential customers often look for social proof before committing to a service. According to BrightLocal’s Local Consumer Review Survey, 98% of consumers read online reviews for local businesses in 2023.
- Absence of a Blog or Resources Section: A blog could serve as a valuable resource for potential clients, offering advice on car maintenance, explaining common repair processes, or showcasing completed projects. This would not only position Sutton Car Repairs as an industry authority but also aid in SEO by providing fresh, relevant content.
- Generic Website Design (Powered by Yell Business): While functional, the “Powered by Yell Business” footer suggests a template-based design. This isn’t inherently negative, but it means the site may lack unique branding or advanced custom features that could distinguish it further from competitors.
Suttoncarrepairs.co.uk Alternatives
When seeking reliable car repair and maintenance services, especially those prioritising quality and customer trust, there are several reputable alternatives to consider in the UK. These options offer various levels of service, from comprehensive general repairs to specialised solutions, providing flexibility for different needs.
National Garage Chains and Networks
- National Tyres and Autocare: As one of the UK’s largest independent fast-fit specialists, National Tyres and Autocare offers a wide range of services beyond just tyres, including MOTs, servicing, brakes, exhausts, and batteries. They have a strong online presence for booking and often run promotions. Their extensive network means finding a local branch is usually easy.
- ATS Euromaster: While primarily known for tyres, ATS Euromaster also provides comprehensive vehicle maintenance services for cars, vans, and commercial vehicles. They focus on quality and offer expert advice, with a strong emphasis on fleet services, which often translates to higher standards of care for individual customers.
- Bosch Car Service: This is a network of independent garages that are part of the Bosch global service network. Garages under the Bosch Car Service banner commit to using Bosch diagnostic equipment and parts, ensuring a high standard of technical expertise and quality. They offer a full range of services from routine maintenance to complex diagnostics.
Manufacturer-Approved Service Centres
- Official Dealership Service Centres: For specific vehicle brands, going to an authorised dealership service centre is often the best choice, especially for vehicles still under warranty or for complex repairs. They use genuine manufacturer parts, have brand-specific diagnostic tools, and their technicians are factory-trained. While often more expensive, they offer unparalleled expertise for specific marques like Mercedes-Benz servicing UK (given Sutton Car Repairs mentions a Mercedes courtesy car).
Independent Local Garages (Platform-Facilitated)
- BookMyGarage.com: Similar to WhoCanFixMyCar.com, this platform allows users to find, compare, and book MOTs, services, and repairs with local garages. It provides transparent pricing and customer reviews, empowering consumers to make informed choices based on reputation and cost.
- Motor Ombudsman Accredited Garages: When searching for an independent garage, look for those accredited by The Motor Ombudsman. This provides an extra layer of consumer protection, as these garages adhere to a strict Code of Practice approved by the Chartered Trading Standards Institute. This offers peace of mind regarding service quality and dispute resolution.
Specialised Repair Alternatives
- ChipsAway: For minor bodywork, scuffs, scratches, and alloy wheel repairs, mobile specialists like ChipsAway offer a convenient alternative. They can often complete repairs at your home or workplace, saving time and potentially money compared to a traditional body shop for smaller jobs.
- Dent Wizard: Specialising in paintless dent removal (PDR), Dent Wizard can fix small dents without the need for repainting, preserving the original factory finish. This is an excellent option for minor dings and dents that don’t involve paint damage.
These alternatives showcase the diverse landscape of automotive repair and maintenance services in the UK, allowing consumers to choose based on convenience, specialisation, brand preference, or a desire for competitive pricing.
How to Book Services with Suttoncarrepairs.co.uk
Booking a service with Suttoncarrepairs.co.uk is a straightforward process, albeit one that relies on traditional communication methods rather than advanced online functionalities. Understanding this process is key for potential customers looking to engage their services. Computerangels.co.uk Review
Direct Contact Method
The primary method for booking any service with Suttoncarrepairs.co.uk, as highlighted on their homepage, is direct contact. They explicitly state: “Call today to book your vehicle in.” This means customers will need to:
- Identify their required service: Such as accident repairs, aluminium body repairs, fast track repairs, alloy wheel refurbishments, or scuff and scratch repairs.
- Gather necessary vehicle information: Make, model, registration number, and a description of the damage or required work.
- Call them: Using one of the provided phone numbers: 0121 355 4778 or 0121 355 6569.
- Discuss details: A representative will likely ask about the extent of the damage, the type of vehicle, and potentially arrange a time for an inspection or drop-off. This personalised interaction allows for specific queries to be addressed immediately, which can be a pro for complex repair needs.
Email Enquiries
While calling is encouraged for booking, an email address ([email protected]) is also provided. This is suitable for:
- Initial enquiries: For less urgent questions or to request a general overview of their process.
- Sending photos: Customers could potentially send images of vehicle damage to get an initial assessment before bringing the car in, though this is not explicitly offered as a feature on the website.
- Documentation: Having a written record of communication, which some customers prefer.
However, it’s important to note that email might not be as responsive for urgent booking requests as a direct phone call, especially if the team is busy in the workshop.
Absence of Online Booking Portal
Unlike many modern service businesses, Suttoncarrepairs.co.uk does not currently feature an integrated online booking system or a direct quotation tool on their website. This means:
- No immediate slot reservation: You cannot view available repair slots in real-time and book one instantly.
- No automated quotes: You cannot input vehicle details and damage descriptions to receive an estimated cost online.
- Limited out-of-hours booking: While you can send an email, confirmation or detailed discussion will only happen during their business hours (Mon-Fri 9:00-17:00).
This traditional approach may suit some customers who prefer direct human interaction for complex issues, but it can be a barrier for those accustomed to digital self-service. For instance, a 2023 survey by PwC found that 60% of consumers prefer to use digital channels for customer service, highlighting a growing preference for online convenience. Mutatio-mortgages.co.uk Review
Suttoncarrepairs.co.uk Pricing
Understanding the pricing structure for car repairs can often be a complex affair, given the variability in damage, vehicle models, and parts required. Suttoncarrepairs.co.uk, in line with many traditional body shops, does not publish a fixed price list on its website. This is a common practice for services that are highly bespoke and require a prior assessment.
Quotation-Based System
The pricing at Suttoncarrepairs.co.uk operates on a quotation-based system. This means that for any repair work, customers will need to:
- Contact them directly: As discussed, either by phone or email.
- Arrange an inspection: For accident repairs, bodywork, or alloy wheel refurbishments, a visual inspection of the vehicle is usually necessary to assess the full extent of the damage.
- Receive a tailored quote: After the inspection, the team will provide a detailed quotation that outlines the cost of parts, labour, and any other associated fees.
This approach ensures accuracy, as pricing reflects the specific damage to your vehicle, rather than a generic estimate. For example, the cost of repairing a scuffed bumper on a compact car will differ significantly from repairing extensive panel damage on a luxury saloon, even if both fall under “accident repairs.”
Factors Influencing Price
Several key factors will influence the final price provided by Suttoncarrepairs.co.uk:
- Type of Repair: Minor scratch repairs will be significantly cheaper than full accident bodywork or chassis realignment.
- Extent of Damage: A small dent vs. a large crumple zone repair.
- Vehicle Make and Model: Parts for premium or specialist vehicles (like the Mercedes for which they offer a courtesy car) can be more expensive.
- Parts Used: They mention using “quality aftermarket parts where appropriate in order to keep costs down.” This indicates a balance between cost-effectiveness and quality, but genuine OEM (Original Equipment Manufacturer) parts, if requested or necessary, would incur higher costs.
- Labour Time: Complex repairs require more skilled labour hours, directly impacting the final bill.
- Paint Matching and Finishing: Specialist paintwork, especially metallic or pearl finishes, can add to the cost due to the materials and expertise required for a seamless match.
Value Proposition and Cost Control
The website highlights a few aspects related to cost: Aatransfer.co.uk Review
- “competitively priced fast track repair service”: This suggests they aim to offer good value for urgent, smaller repairs.
- “We use quality aftermarket parts where appropriate in order to keep costs down”: This is a direct statement about their efforts to manage costs for customers, which is a significant factor for many car owners. A 2023 report by the RAC found that average garage labour rates in the UK increased by 11% in the last year, making cost control a crucial consideration for consumers.
While the lack of upfront pricing can be frustrating for some, it’s a standard industry practice for bespoke repair services. Potential customers should be prepared to contact the garage for a specific assessment and quotation.
How to Get a Quote from Suttoncarrepairs.co.uk
Obtaining a quote from Suttoncarrepairs.co.uk follows the traditional approach for car body repair services, emphasising direct communication and physical assessment. Unlike online services that might provide instant digital estimates, this process ensures a precise and tailored quotation based on a professional evaluation of the damage.
The Quote Process
The steps to get a quote are inherently linked to their booking process:
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Initial Contact: Your first step is to get in touch with Suttoncarrepairs.co.uk.
- Phone Call: This is the most recommended method. You can call them on 0121 355 4778 or 0121 355 6569 during their business hours (Monday to Friday, 9:00 – 17:00). Be prepared to provide details about your vehicle (make, model, year, registration) and a preliminary description of the damage.
- Email: You can send an email to [email protected]. While less immediate for a quote, this method allows you to attach photos of the damage, which can be helpful for their initial assessment. However, a comprehensive quote will still likely require a physical inspection.
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Vehicle Inspection Arrangement: For accurate bodywork and accident repair quotes, a physical inspection of your vehicle is almost always necessary. Burdward.co.uk Review
- The team will likely schedule a time for you to bring your vehicle to their “state-of-the-art multi-million pound facility” in Sutton Coldfield.
- During the inspection, their ATA trained technicians will thoroughly assess the extent of the damage, identify all necessary parts, and estimate the labour required. This thoroughness is crucial because hidden damage is common in accidents, and an accurate quote needs to account for everything. For example, a seemingly minor bumper scuff might conceal structural damage that only becomes apparent upon closer inspection.
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Quote Generation: Following the inspection, Suttoncarrepairs.co.uk will generate a detailed quotation. This quote should itemise:
- Parts: Cost of genuine or quality aftermarket parts needed for the repair.
- Labour: The estimated hours of work required by their technicians and their hourly rate.
- Paintwork: Costs associated with paint materials and the intricate process of colour matching and finishing.
- Any additional services: Such as wheel alignment if impacted, or specific diagnostic checks.
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Quote Discussion and Approval: Once you receive the quote, it’s an opportunity to discuss any aspects with the team, ask questions, and understand the scope of work. You can then approve the quote to proceed with the repairs.
What to Expect from the Quote
- No Instant Online Quotes: Do not expect an immediate online quote. The nature of car body repairs, which involve varying degrees of damage and specific vehicle requirements, necessitates a professional assessment.
- Detailed Breakdown: A reputable garage will provide a clear, itemised breakdown of costs. This transparency is vital for customer trust.
- Potential for Insurance Interaction: If the repair is due to an accident and involves an insurance claim, Suttoncarrepairs.co.uk may assist with the claims process, as many body shops do. They mention “ACCIDENT REPAIRS” as a core service, implying familiarity with insurance procedures.
- Courtesy Car Information: During the quote discussion, you can also confirm the availability of their “free Mercedes courtesy car where required,” which is an important logistical consideration.
The emphasis on physical inspection for quoting is a standard best practice in the automotive repair industry, ensuring both the customer and the garage have a clear understanding of the work to be undertaken and the associated costs.
Suttoncarrepairs.co.uk vs. Competitors
When evaluating Suttoncarrepairs.co.uk against its competitors in the broader UK automotive repair market, particularly for bodywork and accident repairs, it’s essential to consider various aspects like service range, convenience, accreditations, and overall digital presence. While Suttoncarrepairs.co.uk is a strong local player, national chains and online platforms offer different value propositions.
Suttoncarrepairs.co.uk’s Strengths
- Local Specialisation: Their primary strength lies in being a dedicated local specialist in Sutton Coldfield. This focus often translates to personalised service and a deep understanding of the local community’s needs. Many customers prefer to support local businesses.
- Bodywork Expertise: The website heavily promotes their specialisation in “BODYWORK REPAIRS,” “ALUMINIUM BODY REPAIRS,” and “ACCIDENT REPAIRS.” This indicates a deep focus on panel work, paint, and structural integrity, areas where general mechanics might not have the same level of specialised equipment or expertise.
- Accreditations: The mention of “ATA TRAINED TECHNICIANS” and being a “Kite approved body shop” are significant differentiators. These accreditations signify adherence to high industry standards for technical skill and quality management, offering a strong trust signal that many smaller, unaccredited garages might lack.
- Dedicated Facility: The emphasis on a “state-of-the-art multi-million pound facility” and a “secure compound” suggests significant investment in their infrastructure, providing a professional environment for vehicle repairs.
Comparison with National Chains (e.g., Kwik Fit, Halfords Autocentres)
- Service Range: National chains like Kwik Fit and Halfords Autocentres typically offer a broader range of routine maintenance services (MOTs, general servicing, tyres, brakes, exhausts) across numerous branches. Suttoncarrepairs.co.uk, while competent, focuses more intensely on bodywork and accident repairs, implying a deeper specialisation in those areas rather than comprehensive mechanical services.
- Convenience & Network: National chains have a vast geographical footprint, making them highly accessible across the UK. They often have sophisticated online booking systems. Suttoncarrepairs.co.uk is limited to its Sutton Coldfield location and relies on phone-based booking.
- Pricing Transparency: Some national chains offer standardised pricing for common services online. Suttoncarrepairs.co.uk, consistent with body shops, operates on a quotation-based system due to the bespoke nature of bodywork repairs.
Comparison with Online Platforms (e.g., WhoCanFixMyCar.com, BookMyGarage.com)
- Price Comparison: Online platforms excel at allowing customers to compare quotes from multiple local garages, fostering competition and potentially lower prices. Suttoncarrepairs.co.uk provides one direct quote.
- Review Aggregation: Platforms aggregate reviews from many customers, offering a broader picture of a garage’s reputation. While Suttoncarrepairs.co.uk links to Trustpilot, it’s a single source, and internal website testimonials are absent.
- Choice & Vetting: Online platforms give customers more choice but require the customer to vet individual garages. Suttoncarrepairs.co.uk relies on its own accreditations and reputation.
Comparison with Specialised Mobile Repair Services (e.g., ChipsAway)
- Type of Damage: Mobile services like ChipsAway primarily handle minor damage (scuffs, scratches, small dents, alloy repairs) conveniently at the customer’s location. Suttoncarrepairs.co.uk, with its “multi-million pound facility” and emphasis on “ACCIDENT REPAIRS” and “complete rebuilds,” is equipped for more extensive and complex bodywork that mobile services cannot address.
- Convenience: Mobile services offer unparalleled convenience by coming to you. Suttoncarrepairs.co.uk requires you to bring the vehicle to their workshop.
In summary, Suttoncarrepairs.co.uk positions itself as a robust, professional local specialist for car bodywork and accident repairs, backed by significant investment and accreditations. While it might not offer the widespread convenience or digital booking capabilities of larger national chains or online platforms, its specialisation and commitment to quality in its niche make it a strong contender for those in the Sutton Coldfield area needing dedicated body repair services. Loveforsleep.co.uk Review
FAQ
What services does Suttoncarrepairs.co.uk offer?
Suttoncarrepairs.co.uk offers a range of car repair services, specialising in bodywork and accident repairs. Their services include accident repairs, aluminium body repairs, fast track repairs, alloy wheel refurbishments, and scuff and scratch repairs.
Where is Suttoncarrepairs.co.uk located?
Suttoncarrepairs.co.uk is located in the centre of Sutton Coldfield, specifically at the Rear of petrol station, 11-13, Coleshill Rd, Sutton Coldfield B75 7AA.
How can I contact Suttoncarrepairs.co.uk?
You can contact Suttoncarrepairs.co.uk by phone at 0121 355 4778 or 0121 355 6569, or by email at [email protected].
What are the business hours for Suttoncarrepairs.co.uk?
Suttoncarrepairs.co.uk operates from Monday to Friday, 9:00 to 17:00. They are closed on Saturdays and Sundays.
Do they offer a courtesy car?
Yes, Suttoncarrepairs.co.uk states they provide a free Mercedes courtesy car where required, which can be a significant benefit during repairs. Cewgroup.co.uk Review
Are the technicians at Suttoncarrepairs.co.uk qualified?
Yes, the website mentions that their team consists of ATA trained technicians, indicating a professional level of qualification in automotive repair.
Is Suttoncarrepairs.co.uk a certified body shop?
Yes, they state that they are a Kite approved body shop, which signifies adherence to specific British Standards for quality.
Can I get an instant quote online from Suttoncarrepairs.co.uk?
No, the website does not offer an instant online quote system. You will need to contact them directly, likely by phone, for an assessment and tailored quotation.
Does Suttoncarrepairs.co.uk handle insurance claims?
While not explicitly detailed on the homepage, a body shop specialising in “ACCIDENT REPAIRS” typically has experience in working with insurance companies for claims. It is advisable to discuss your insurance situation with them directly.
What type of parts does Suttoncarrepairs.co.uk use?
Suttoncarrepairs.co.uk states they use “quality aftermarket parts where appropriate in order to keep costs down,” implying a balance between cost-effectiveness and repair quality. Raffleade.co.uk Review
What is “Fast Track Repair Service”?
The “Fast Track Repair Service” offered by Suttoncarrepairs.co.uk is designed to get you back on the road as quickly as possible for competitively priced, presumably minor, repairs.
Do they only repair cars, or vans too?
The website mentions offering “car and van body repairs,” indicating they service both types of vehicles.
Is there parking available at their facility?
The website mentions a “secure compound to the rear” for storing vehicles, which suggests there is adequate space for parking and vehicle drop-off.
How long has Suttoncarrepairs.co.uk been in business?
They state they are “well established, having been repairing cars for over three decades,” indicating extensive experience in the industry.
Can they repair deeply scratched alloy wheels?
Yes, they specialise in “refurbishing alloy wheels” and aim to address “scuffed and scratched alloys.” Kidneynutritionmatters.co.uk Review
What areas do they serve besides Sutton Coldfield?
They mention serving the local area including Tamworth and Lichfield.
What is their company number?
Their company number is 08939743, listed as SUTTON MOTOR HOMES LIMITED. This allows for verification via Companies House.
Can I see customer reviews for Suttoncarrepairs.co.uk?
The website includes a link to their Trustpilot profile, where you can find customer reviews.
Do they provide warranties on their repairs?
The website does not explicitly state warranty information on the homepage. It is recommended to inquire about their repair warranty policy when obtaining a quote or booking a service.
Is their facility secure for vehicle storage?
Yes, the website highlights that their “state-of-the-art multi-million pound facility” has a “secure compound to the rear allowing us to store your vehicle safely while we work on it.” Jonespottstaylor.co.uk Review
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