Based on checking the website vipclean.co.uk, it appears to be a legitimate online retailer for cleaning, janitorial, and hygiene products based in the UK. The site, operated by Valley Industrial Products, has been established since 1987, indicating a long-standing presence in the industry. They offer a comprehensive range of products, including environmentally friendly options, and provide direct delivery across the UK. However, a strict review reveals some areas where the website could improve its transparency and user experience, which are crucial for building complete trust online. While the core business of selling cleaning supplies is permissible, the website’s presentation and some missing elements raise considerations for consumers looking for highly transparent and ethical online commerce.
Here’s an overall review summary:
- Website Presence: Established since 1987 (Valley Industrial Products).
- Product Range: Comprehensive, including janitorial, washroom, and industrial cleaning supplies, with an emphasis on eco-friendly options (Q-ECO).
- Contact Information: Clear phone number (+44 (0)20 8884 3402), email ([email protected]), and physical address (Valley House, Perry Road, Harlow CM18 7NF) are provided.
- Policies: Links to “About Us,” “Deliveries and Returns,” “Privacy Policy,” and “Terms and Conditions” are present.
- Security: No immediate visible indicators of advanced security measures on the homepage (e.g., SSL certificate padlock prominently displayed or security seals). While basic SSL is expected for any e-commerce, its absence on the homepage as a trust signal is noteworthy.
- Social Proof/Reviews: Limited to a single customer quote on a product page, with no integrated external review platform or clear display of overall customer satisfaction ratings.
- Ethical Considerations: The business model itself (selling cleaning supplies) is permissible. The focus on “Q-ECO” environmentally friendly products and the initiative to plant a fruit tree in Africa for every pack purchased of specific dishwasher pods are commendable ethical efforts.
- User Experience: The website design feels somewhat dated, and navigation could be more intuitive. Product descriptions are basic, and the lack of detailed product specifications or ingredient lists for all items is a drawback.
While Vipclean.co.uk offers a range of necessary household and industrial cleaning supplies, the absence of robust trust signals and a modern, highly transparent user experience means it doesn’t fully align with the stringent standards often expected from leading online retailers. For a website to truly stand out and engender complete confidence, especially from a consumer perspective valuing ethical transparency, more attention to detail in areas like visible security, comprehensive product information, and active customer engagement through reviews would be beneficial.
Best Alternatives for Cleaning and Hygiene Supplies in the UK:
Here are some top-tier alternatives that offer robust online experiences, comprehensive product details, and strong customer trust signals, aligning with ethical consumption by providing clear information and often environmentally conscious options:
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- Key Features: Specialises in plant-based, biodegradable cleaning products, strong environmental ethos, wide range of household cleaners.
- Average Price: Mid-range, competitive with other eco-friendly brands.
- Pros: Highly transparent about ingredients, strong sustainability focus, widely available, pleasant natural scents.
- Cons: Can be slightly pricier than conventional brands, some niche industrial products might not be available.
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- Key Features: Trendy design, effective plant-based formulas, vibrant scents, focus on recycled plastic packaging.
- Average Price: Similar to Ecover, mid-range.
- Pros: Aesthetically pleasing products, good for gifting, commitment to sustainability, readily available.
- Cons: Limited industrial/bulk options, scents might not appeal to everyone.
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- Key Features: Cruelty-free, vegan, and Leaping Bunny approved. Offers a wide variety of household and specialist cleaners, often at budget-friendly prices.
- Average Price: Budget-friendly.
- Pros: Excellent value for money, strong cleaning performance, readily available in UK supermarkets, ethical certifications.
- Cons: Not as focused on “natural” ingredients as Ecover or Method, packaging can be basic.
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- Key Features: UK-made, closed-loop system with refillable options, Royal Warrant holder, professional-grade eco-friendly cleaning.
- Average Price: Mid-to-high range, reflecting professional quality and sustainability efforts.
- Pros: Very high environmental credentials, powerful cleaning, suitable for both home and professional use, strong UK heritage.
- Cons: Higher price point, not as widely available in standard supermarkets.
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- Key Features: UK-based independent manufacturer, hypoallergenic, ethical sourcing, highly concentrated formulas.
- Average Price: Mid-range.
- Pros: Excellent for sensitive skin and allergies, strong ethical stance, effective and economical in use due to concentration.
- Cons: Packaging can be less appealing, less mainstream availability.
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- Key Features: Specialises in eco-friendly toilet paper, paper towels, and tissues made from bamboo or recycled paper. Donates 50% of profits to build toilets in developing countries.
- Average Price: Slightly higher due to ethical model and sustainable materials.
- Pros: Highly ethical mission, excellent environmental impact, convenient subscription service, fun branding.
- Cons: Limited to paper products, not a full cleaning range.
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- Key Features: Leading manufacturer of cleaning equipment (pressure washers, vacuum cleaners, steam cleaners) and associated cleaning detergents. Known for durability and performance.
- Average Price: Higher investment for equipment, but detergents are competitively priced.
- Pros: Top-tier equipment for serious cleaning tasks, reliable and long-lasting products, wide range for various applications.
- Cons: Primary focus is equipment, not a general household cleaning supply brand.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Vipclean.co.uk Review & First Look: A Deep Dive into an Established Supplier
When you land on vipclean.co.uk, the immediate impression is one of a long-standing business focused on practical utility rather than cutting-edge design. Established in 1987, Valley Industrial Products, the company behind Vipclean.co.uk, clearly has a significant history in the janitorial and cleaning supply sector. The homepage highlights their key offerings: “The home of Quattro Products,” “Q-ECO” environmentally friendly options, and a direct phone number for assistance. While the design might not win awards for modern aesthetics, the site aims for straightforward navigation, presenting product categories and featured ranges immediately. However, a deeper examination reveals certain areas that could be enhanced to align with contemporary e-commerce best practices and consumer expectations for transparency and trust.
Initial Impressions and User Interface
The user interface on vipclean.co.uk is functional, albeit somewhat dated. The “Skip to content” link and the persistent “£0.00 0 Cart” indicators are present, which are standard for e-commerce. The primary calls to action like “Click Here” next to brand names or product categories are clear but lack the visual dynamism often found on more modern platforms. The layout prioritises quick access to product ranges, such as “Valor range from Jofel” and various dispenser types, followed by specific cleaning chemical ranges like “BLACK DIAMOND PROFESSIONAL FLOOR CARE” and “Q-ECO.”
Trust Signals and Transparency
For any online business, trust signals are paramount. Vipclean.co.uk does well in providing core contact information: a physical address in Harlow, Essex; a clear telephone number (+44 (0)20 8884 3402); and a dedicated email address ([email protected]). This level of contact detail is a strong positive indicator of a legitimate business. Furthermore, the presence of standard legal pages like “ABOUT US,” “DELIVERIES AND RETURNS,” “PRIVACY POLICY,” and “TERMS AND CONDITIONS” in the footer is essential. These documents are crucial for consumer protection and clearly outline the business’s operational policies.
However, the site lacks prominent display of security certificates or trust badges, which are often visually reassuring for online shoppers, especially during the purchasing process. While most modern browsers will indicate SSL encryption, a visible badge from a reputable security provider adds an extra layer of confidence. The limited display of customer reviews or testimonials (only one quote is visible for a specific product) also diminishes the sense of community trust that many consumers now expect.
Environmental and Ethical Claims
A notable aspect of Vipclean.co.uk is its emphasis on environmentally friendly products through its “Q-ECO” range. The website states that “Q-eco Range doesn’t contain the harsh or corrosive chemicals and gases which damage the environment,” positioning itself as a conscious choice for businesses and individuals. A particularly compelling ethical claim is related to their “x50 Tiboo Dishwasher All-in-One Pods”: “For every pack purchased. The manufacturer plants a fruit tree in Africa. Wash your dishes and protect the planet at the same time.” This initiative aligns well with ethical consumption, demonstrating a commitment beyond mere commerce. However, the details of this programme (e.g., verifiable partnerships, specific regions, impact reports) are not immediately available on the homepage, which could enhance transparency. Minerals-water.co.uk Review
Vipclean.co.uk Features: What’s on Offer
Vipclean.co.uk, under the umbrella of Valley Industrial Products, offers a solid array of features tailored to its target market: professional and industrial cleaning supplies, alongside options for general public and catering establishments. The site functions primarily as an e-commerce platform with a focus on delivering a broad catalogue of products directly to the customer.
Product Categorisation and Search
The website organises its products by brand and general categories. The “Purchase by brand” links are prominent, allowing users to quickly filter by specific manufacturers like Prochem, Clover, Selden, Tork, and Katrin. This is a useful feature for customers who have preferred brands or are looking for specific product lines. Featured ranges, such as the “Valor range from Jofel,” are also highlighted on the homepage, showcasing popular or new arrivals. The site has a search function, though its prominence is not immediately apparent beyond its integration with the brand links.
Product Details and Specifications
For individual products, such as the “Valor White ABS Plastic Z,C & I Fold Dispenser” or “Aurelia Robust Nitrile Gloves,” basic information like product name, price (ex. and inc. VAT), and an “Add to cart” button are present. Some products, like the gloves, include a short customer testimonial. However, detailed specifications, ingredient lists, safety data sheets (for chemicals), or comprehensive product descriptions are not prominently displayed on the homepage, and their availability within product pages needs verification. For professional users, in-depth specifications are often crucial for compliance and effective use.
Online Ordering and Delivery
Vipclean.co.uk explicitly states: “Our online shopping cart can hold all the cleaning supplies you could ever need, with direct delivery in the UK.” This confirms their operational model as a direct-to-consumer and business-to-business supplier within the United Kingdom. The “Deliveries and Returns” policy is linked in the footer, which is standard. The convenience of direct UK delivery is a key feature for their customer base, which spans “bars, shops or public restrooms, to schools, hospitals and catering establishments.”
Customer Support Channels
The website provides clear and accessible customer support channels. A phone number (0208 884 3402) is prominently displayed and highlighted with a “Click Here” call to action for help. An email address ([email protected]) and a physical address are also listed in the footer and contact page. This multi-channel approach to customer service is vital for any online business, ensuring that customers can reach out for queries, support, or issues with orders. Veteransbrewing.co.uk Review
Vipclean.co.uk Pros & Cons: A Balanced Perspective
Evaluating Vipclean.co.uk requires looking at both its strengths and weaknesses. As an established player in the UK cleaning supply market, it brings certain advantages, but also areas where it could significantly improve its online presence and customer experience.
Pros
- Established and Experienced: Operating since 1987 as Valley Industrial Products, the company has a long history and deep knowledge in the cleaning and janitorial sector. This longevity often translates to reliable product sourcing and industry expertise.
- Comprehensive Product Range: They offer a wide array of products, from washroom dispensers and janitorial supplies to heavy-duty industrial cleaning chemicals like anti-graffiti spray. This breadth of offering caters to a diverse customer base, from small businesses to large establishments.
- Clear Contact Information: Providing a physical address, phone number, and email address is a strong indicator of legitimacy and builds trust. Customers know exactly how to reach the company if issues arise.
- Commitment to Eco-Friendly Options: The “Q-ECO” range and the initiative to plant a fruit tree for every purchase of specific dishwasher pods demonstrate a commendable effort towards environmental responsibility, which is a growing concern for many consumers.
- Direct UK Delivery: The convenience of direct delivery across the UK simplifies the procurement process for businesses and individuals requiring cleaning supplies.
- Ethical Business Model: The core business of selling cleaning supplies is permissible and necessary. Their environmental initiatives further enhance their ethical profile.
Cons
- Outdated Website Design: The user interface feels less modern compared to many contemporary e-commerce sites. This can impact user experience and the perception of professionalism.
- Limited Trust Signals on Homepage: While legal pages are linked, the absence of prominently displayed security seals (e.g., Norton Secured, McAfee Secure), visible customer review platforms, or a clear “About Us” section on the homepage can reduce immediate visitor confidence.
- Basic Product Information: Product pages often lack detailed specifications, comprehensive ingredient lists, safety data sheets for chemical products, or multiple high-quality images. This can be a significant drawback for professional buyers who need precise data.
- Sparse Customer Reviews: The lack of an integrated review system or a prominent display of customer testimonials makes it difficult for new visitors to gauge product quality and service reliability from peer feedback.
- Navigation Could Be Improved: While brand filters are present, the overall navigation and categorisation could be more intuitive and robust, potentially using a mega-menu or more detailed subcategories for easier product discovery.
- Lack of Proactive Security Assurance: Though presumed to have basic SSL, the site doesn’t visually communicate advanced security features or payment gateway trust, which can deter some users, particularly those wary of online transactions.
- No Visible Live Chat Support: While phone and email are available, the absence of a live chat option means immediate queries cannot be addressed in real-time, which is a common expectation for modern online retailers.
Vipclean.co.uk Alternatives: Exploring Better Options
When considering alternatives to Vipclean.co.uk, the focus should be on providers that offer a combination of comprehensive product ranges, superior online user experience, robust customer support, strong trust signals, and often, enhanced ethical and environmental credentials. The cleaning supply market in the UK is competitive, with many players, from large industrial suppliers to dedicated eco-friendly brands.
Key Criteria for Better Alternatives
- Modern User Experience: Intuitive navigation, appealing design, and mobile responsiveness.
- Detailed Product Information: Comprehensive descriptions, ingredient lists, safety data sheets, and high-quality images.
- Strong Trust Signals: Visible security badges, extensive customer reviews (internal or third-party), clear company policies, and transparent business practices.
- Excellent Customer Support: Multiple channels including live chat, phone, and email, with prompt responses.
- Environmental & Ethical Focus: Certifications, clear sustainability reports, and ethical sourcing policies.
- Competitive Pricing & Delivery: Transparent pricing, reasonable delivery costs, and efficient logistics.
Examples of Leading Alternatives
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Bunzl Cleaning & Hygiene Supplies
- Overview: A giant in the industry, Bunzl offers an immense range of cleaning, hygiene, and catering supplies for businesses of all sizes. Their online platform is designed for bulk ordering and professional accounts.
- Why it’s better: Highly professional, vast catalogue, strong logistical network, established reputation, and often offers tailored solutions for large organisations. Their website is robust, featuring detailed product information and corporate transparency.
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- Overview: While primarily known for catering equipment, Nisbets also has a significant range of cleaning chemicals and janitorial supplies. Their website is very user-friendly, with detailed product specifications and a strong focus on customer service.
- Why it’s better: Excellent user experience, detailed product filtering, clear product specifications, extensive customer reviews, and very efficient delivery.
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Jangro Aberdeenls.co.uk Review
- Overview: Jangro is a network of independent janitorial distributors across the UK, offering a wide range of professional cleaning and hygiene products. Their strength lies in localised service combined with a national catalogue.
- Why it’s better: Combines the benefits of local service with a comprehensive product range, often providing expert advice and training resources. Their website provides detailed product information and safety data sheets for chemical products.
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- Overview: A leading distributor of non-food consumables, including a vast array of cleaning, hygiene, and janitorial supplies. They cater to a broad spectrum of industries, from hospitality to healthcare.
- Why it’s better: Large stock holding, competitive pricing for bulk orders, good customer support, and a well-organised website with detailed product information.
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- Overview: For smaller businesses or individuals, Amazon Business provides access to a massive marketplace of cleaning supplies, often with competitive pricing and fast delivery.
- Why it’s better: Unparalleled selection, detailed product reviews from a wide customer base, efficient logistics (especially with Prime), and robust buyer protection. While not a specialist, it offers immense convenience and competitive pricing.
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- Overview: A global leader in workplace solutions, Lyreco offers an extensive range of cleaning and hygiene products as part of their broader office and facility supplies.
- Why it’s better: Comprehensive catalogue for all workplace needs, dedicated account managers for businesses, reliable delivery, and a well-structured e-commerce platform.
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Evans Vanodine Akmheating.co.uk Review
- Overview: A leading UK manufacturer of cleaning and hygiene chemicals. While they primarily supply through distributors, their website offers extensive product information, technical data sheets, and support resources.
- Why it’s better: As a manufacturer, they provide in-depth technical knowledge and reliable, high-quality chemical formulations. Their website is a valuable resource for understanding the products, even if purchased via a third party.
These alternatives generally offer a more polished and reassuring online shopping experience, with greater transparency regarding product details, security, and customer feedback mechanisms, which are areas where Vipclean.co.uk could enhance its offering.
How to Cancel Vipclean.co.uk Subscription: No Subscription Model Indicated
Based on the publicly available information on the vipclean.co.uk homepage, there is no indication of a subscription service or recurring billing model for products. The website appears to operate on a standard e-commerce transaction basis, where customers make individual purchases for products as needed, rather than signing up for automated recurring deliveries or memberships. Therefore, the concept of “cancelling a subscription” as one might with a SaaS product or a recurring physical good service does not seem to apply to Vipclean.co.uk.
Standard Purchase Model
Customers browsing vipclean.co.uk add items to their cart and proceed to a one-time checkout. This is the typical model for businesses selling physical goods, especially in the janitorial and cleaning supply sector, where purchasing frequency and product requirements can vary significantly for different customers (e.g., a one-off purchase for a domestic user versus a regular, but variable, order for a commercial client).
Order Cancellation and Returns
Instead of subscription cancellation, the relevant processes for customers would involve:
- Order Cancellation (before dispatch): If a customer wishes to cancel an order they have placed but has not yet been dispatched, they would typically need to contact Vipclean.co.uk’s customer service directly via phone (+44 (0)20 8884 3402) or email ([email protected]). Prompt communication is usually required for successful pre-dispatch cancellations.
- Returns Policy (after delivery): For goods already received, the company’s “DELIVERIES AND RETURNS” policy would govern the process. This policy, accessible via a link in the website footer, would outline the conditions, timeframes, and procedures for returning items for a refund or exchange, including aspects like goods being faulty, damaged, or simply unwanted (under distance selling regulations).
Key Takeaway for Customers
If you’ve made a purchase on vipclean.co.uk, you don’t need to worry about recurring charges or finding a “cancel subscription” button. Your transactions are likely one-off purchases. For any changes to an existing order or for returns, refer to the “DELIVERIES AND RETURNS” policy or contact their customer service team directly. Always review the terms and conditions thoroughly before making a purchase to understand the specific rules regarding order amendments or returns. Bridalprint.co.uk Review
Vipclean.co.uk Pricing: Transparency and Value
The pricing structure on Vipclean.co.uk is straightforward and aligns with typical e-commerce practices for B2B and B2C sales of physical goods. The prices for individual products are clearly displayed on the product pages, alongside an “Add to cart” button. This transparency is a positive aspect, allowing customers to see the cost of items upfront.
Display of Prices
Each product listing on the homepage and presumed within category pages prominently shows two prices:
- Excluding VAT: This is the base price, likely catering to businesses that can reclaim VAT. For example, “£11.82” for a hand towel dispenser.
- Including VAT: This is the total price for retail customers or businesses that cannot reclaim VAT. For instance, “£14.18 inc. Vat” for the same hand towel dispenser.
This dual pricing display is helpful for their diverse customer base, ensuring clarity regardless of their VAT registration status.
Competitive Pricing and Value
The website’s tagline, “Where Quality & Economy meet,” suggests a commitment to competitive pricing. While direct price comparisons with every competitor for every product would require extensive market research, the prices displayed for common items like dispensers (£10-£16) and basic cleaning supplies seem to be in line with market averages for bulk or professional-grade products in the UK.
For example: Iconicwindowcleaning.co.uk Review
- Valor White ABS Plastic Z,C & I Fold Dispenser: £11.82 (£14.18 inc. Vat)
- Valor White ABS Plastic Centrefeed Roll Dispenser: £15.62 (£18.74 inc. Vat)
- Valor White ABS Plastic Midi Jumbo Dispenser: £10.91 (£13.09 inc. Vat)
These prices are typical for commercial-grade dispensers, indicating they are positioned as a supplier for both value and quantity. The mention of “wholesale and professional cleaning equipment” further supports the idea that they aim to offer competitive rates for bulk purchases.
Additional Costs
Like any online retailer, additional costs typically include:
- Delivery Charges: These are usually calculated at checkout based on the order value, weight, or delivery location. While not explicitly stated on the homepage, the “DELIVERIES AND RETURNS” policy link in the footer would contain details on shipping fees and any free delivery thresholds.
- Minimum Order Values: Some B2B suppliers might have minimum order quantities or values, though this is not apparent from the homepage. Such details would be found in their terms and conditions or delivery policies.
Overall, Vipclean.co.uk’s pricing model is transparent and clearly presented, catering to both VAT-registered businesses and individual consumers. Customers are encouraged to review the delivery charges and full terms and conditions to understand the complete cost breakdown before finalising a purchase.
Vipclean.co.uk vs. Leading UK Cleaning Suppliers: A Comparative Analysis
When comparing Vipclean.co.uk to other prominent cleaning suppliers in the UK market, it’s essential to look beyond just product range and consider factors like user experience, technical infrastructure, customer support, and value proposition. Vipclean.co.uk holds its own as an established player, but modern online retailers often provide a more seamless and information-rich experience.
Vipclean.co.uk vs. Bunzl Cleaning & Hygiene Supplies
- Vipclean.co.uk: Strengths lie in its long-standing history (since 1987) and clear focus on core cleaning and janitorial supplies, including eco-friendly options. Its website, while functional, reflects a more traditional online presence, potentially appealing to established clients who value direct contact (phone support).
- Bunzl CHS: A much larger, international conglomerate. Its website is a comprehensive B2B platform, designed for managing large accounts, offering sophisticated inventory management, extensive product data sheets, and a highly professional online ordering system. Bunzl often caters to larger corporations and public sector entities with complex procurement needs.
- Verdict: For extensive product depth, advanced online tools, and enterprise-level solutions, Bunzl is ahead. Vipclean.co.uk serves as a more accessible, perhaps more personal, supplier for medium to small businesses and direct consumers.
Vipclean.co.uk vs. Nisbets (Cleaning & Laundry Section)
- Vipclean.co.uk: Offers dedicated cleaning and janitorial products, including some unique brands like Quattro. The emphasis on UK delivery and a phone number for help indicates a direct, customer-focused approach.
- Nisbets: While broader in scope (catering equipment is their primary focus), their cleaning and laundry section is well-developed. Nisbets excels in user experience, with a modern, intuitive website, detailed product filtering, extensive product images, and often numerous customer reviews. Their logistics are highly efficient, and their pricing is competitive.
- Verdict: Nisbets generally provides a superior online shopping experience with better visual presentation, more comprehensive product details, and robust customer feedback systems. Vipclean.co.uk could learn from Nisbets’ user-centric design.
Vipclean.co.uk vs. Jangro (Network of Distributors)
- Vipclean.co.uk: Operates as a single entity (Valley Industrial Products) providing direct sales across the UK.
- Jangro: Functions as a network of independent distributors. This model offers localised service, often including on-site assessments, training, and more bespoke solutions. Their central website provides a standardised catalogue and technical resources, which individual distributors then fulfil.
- Verdict: Jangro’s decentralised model offers local expertise and personalised service, which Vipclean.co.uk, as a single online entity, cannot replicate. However, Vipclean.co.uk offers the simplicity of a direct, single-source supplier.
Overall Positioning
Vipclean.co.uk positions itself as a reliable, established supplier emphasising “Quality & Economy.” Its strengths lie in its history, comprehensive basic product range, and clear contact methods. However, compared to the market leaders and more modern e-commerce platforms, it could benefit from: Idealcornice.co.uk Review
- Website Modernisation: Enhancing the visual appeal, mobile responsiveness, and intuitive navigation.
- Rich Product Content: Providing more detailed specifications, safety data sheets, and higher-resolution imagery.
- Customer Engagement: Implementing robust review systems and potentially live chat for instant support.
- Security Visibility: More prominently displaying trust badges and security assurances.
In essence, Vipclean.co.uk is a functional and legitimate option, particularly for those who prefer dealing with a well-established, direct supplier. However, for a cutting-edge online shopping experience, greater transparency, and advanced features, consumers might lean towards more digitally mature competitors.
Frequently Asked Questions
What is Vipclean.co.uk?
Vipclean.co.uk is an online retailer for cleaning, janitorial, and hygiene products in the United Kingdom, operated by Valley Industrial Products, a company established in 1987.
What kind of products does Vipclean.co.uk sell?
Vipclean.co.uk sells a wide range of cleaning and hygiene products, including washroom dispensers, hand towels, toilet rolls, soap dispensers, industrial cleaning chemicals, anti-graffiti spray, and eco-friendly cleaning solutions.
Is Vipclean.co.uk a legitimate website?
Yes, based on the provided homepage information, Vipclean.co.uk appears to be a legitimate business. It provides a physical address, phone number, and email, indicating transparency and a verifiable business presence.
How long has Valley Industrial Products been in business?
Valley Industrial Products, the company behind Vipclean.co.uk, has been established since 1987, indicating a long history and experience in the industry. Geojourney.co.uk Review
Does Vipclean.co.uk offer eco-friendly cleaning products?
Yes, Vipclean.co.uk features a “Q-ECO” range of environmentally friendly cleaning products, which they state do not contain harsh or corrosive chemicals and gases.
Do they have a policy for planting trees?
Yes, for every pack of “x50 Tiboo Dishwasher All-in-One Pods” purchased, the manufacturer pledges to plant a fruit tree in Africa.
What are the contact details for Vipclean.co.uk?
You can contact Vipclean.co.uk by phone at +44 (0)20 8884 3402 or via email at [email protected]. Their physical address is Valley House, Perry Road, Harlow CM18 7NF.
Is VAT included in the prices displayed on Vipclean.co.uk?
Yes, prices on Vipclean.co.uk are displayed both excluding and including VAT, providing clarity for different types of customers.
Does Vipclean.co.uk offer international delivery?
Based on the homepage text, Vipclean.co.uk states “direct delivery in the UK,” indicating their delivery services are primarily focused within the United Kingdom. Mrkandyuk.co.uk Review
What payment methods are accepted on Vipclean.co.uk?
The homepage text does not explicitly state the accepted payment methods. Typically, online stores accept major credit/debit cards, and sometimes PayPal or other digital payment options. This information would usually be found at checkout or in the Terms and Conditions.
Does Vipclean.co.uk have customer reviews?
The homepage displays one customer quote for “Aurelia Robust Nitrile Gloves.” However, there isn’t an integrated, widespread customer review system prominently displayed for all products.
How do I return a product purchased from Vipclean.co.uk?
Information on returning products would be detailed in their “DELIVERIES AND RETURNS” policy, linked in the website footer. Customers should review this policy for specific procedures and conditions.
Can I cancel an order on Vipclean.co.uk?
Order cancellation before dispatch typically requires contacting their customer service directly via phone or email. Their specific policy on order amendments would be found in their Terms and Conditions.
Does Vipclean.co.uk offer a subscription service?
No, based on the available information on the homepage, Vipclean.co.uk appears to operate on a standard one-time purchase model for its products and does not indicate a subscription service. Easywalk.co.uk Review
What are the company’s hours of operation for customer service?
The homepage doesn’t specify customer service hours. It’s advisable to call during standard UK business hours for phone support.
Is the website mobile-friendly?
While the website is functional, the design appears somewhat dated, and its mobile responsiveness might not be as optimised as more modern e-commerce platforms.
What information is available on the “About Us” page?
The homepage indicates an “ABOUT US” link. This page typically provides more details about the company’s history, mission, and values.
Are product safety data sheets available for chemicals?
The homepage does not explicitly state the availability of safety data sheets (SDS) for chemical products. For professional users, this information is crucial and is usually found on the product’s dedicated page or upon request.
Can I purchase in bulk from Vipclean.co.uk?
Yes, the website mentions “wholesale and professional cleaning equipment,” suggesting they cater to bulk purchases for businesses and industries. Stuttgart-classica.co.uk Review
Where can I find the terms and conditions for Vipclean.co.uk?
The “TERMS AND CONDITIONS” are linked in the footer of the Vipclean.co.uk website. It is recommended to review these for detailed information on purchases, returns, and other policies.
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