we-buy-vans.co.uk FAQ

How do I get an initial valuation from we-buy-vans.co.uk?

You can get an initial valuation by providing your van’s registration number in the dedicated section on their homepage, or by calling them directly on their advertised phone number.

Read more about we-buy-vans.co.uk:
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Is the online valuation from we-buy-vans.co.uk a final offer?

No, the online valuation is not a final offer. It is explicitly stated as being “subject to view,” meaning the final offer may change after a physical inspection of your van.

What types of vans does we-buy-vans.co.uk buy?

We-buy-vans.co.uk states they buy “any van,” including small caddies, large Lutons, and also damaged vans or those with outstanding finance, ranging from £100 to £100,000+. Poolstore.co.uk Alternatives

How does we-buy-vans.co.uk pay for vans?

They offer payment in “full cash” on the spot or via company bank transfer, depending on the customer’s preference and feasibility, after confirmation of identification.

Do I need a V5 registration document to sell my van to we-buy-vans.co.uk?

Yes, we-buy-vans.co.uk requires your V5 registration document (log book) to purchase your van. If you don’t have one, you can obtain a V62 form from a Post Office.

What if my van has outstanding finance?

If your van has outstanding finance, it needs to be cleared prior to the transaction. We-buy-vans.co.uk states they can handle the finance settlement, but if the outstanding balance is greater than the agreed valuation, you will need to pay the difference.

What if my van has been damaged in an accident?

We-buy-vans.co.uk states they will still purchase your van even if it has been damaged, whether repaired or still damaged. However, the level of damage will affect the valuation they offer.

Does we-buy-vans.co.uk collect the van from my home?

Yes, they offer doorstep collection for your convenience, simplifying the process of selling your van. We-buy-vans.co.uk Alternatives

How quickly will I receive payment for my van?

We-buy-vans.co.uk states they are “the practitioner of paying you on the spot,” meaning you should receive your money directly upon handing over your van.

Is we-buy-vans.co.uk available 24/7?

They claim to offer “24/7 Friendly Online Service” and suggest their team of professional agents is always ready to assist with customer care services.

What information do I need to provide to sell my van?

The initial step requires only your van’s registration number. Further details and documents (like V5 and photo ID) will be needed as the process progresses.

Can I sell an imported van to we-buy-vans.co.uk?

Yes, they buy imported vans. They note that specifications and models can vary by country, which might affect the valuation compared to a UK-supplied van.

What is the difference between parallel and grey imports?

A parallel import is purchased within the EU, with minor differences from UK models, and can be valued normally. A grey import is purchased outside the EU and requires you to specify the import type on the V5 for valuation. Is we-buy-vans.co.uk a Scam?

What areas does we-buy-vans.co.uk cover for van collection?

They claim to “Cover All Areas,” suggesting nationwide service, while also mentioning they are “easily approachable Van dealers Buckinghamshire,” indicating a local base.

Are there any hidden fees with we-buy-vans.co.uk?

The homepage does not explicitly mention any fees for the seller. However, it’s always advisable to clarify this directly and review any terms provided.

How do I contact we-buy-vans.co.uk for further questions?

You can contact them via phone at (01494)-792479 or email at [email protected].

Does we-buy-vans.co.uk buy all makes and models of vans?

Yes, they state they are “the purchasers of all kinds of models and make of the van” and will buy “nearly all type of vehicles.”

What if I cannot find my van on their website during the valuation process?

If you can’t find your van, you should email them with the vehicle information or call them directly on (01494)-792479 for a quotation. Poolstore.co.uk Cons & Areas for Improvement

Does we-buy-vans.co.uk offer online chat support?

The website mentions “24/7 Friendly Online Service,” which implies some form of online support, but it doesn’t explicitly state an online chat function; phone and email are highlighted.

How long does the entire selling process typically take with we-buy-vans.co.uk?

While not explicitly stated, the repeated emphasis on “quick & easy,” “instant valuation,” and “paying you on the spot” suggests the process is designed to be completed very rapidly, potentially within a few days from initial contact to collection and payment.