Evplanet.co.uk Reviews

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Based on checking the website, Evplanet.co.uk trading as Renewables Planet positions itself as a leading provider of EV charging and solar solutions in the UK, specializing in nationwide turn-key installations.

The site emphasizes their expertise in technological infrastructure, drawing on the long-standing experience of their parent company, FM Services Group Limited, founded in 1996. For those considering sustainable energy options, Evplanet.co.uk appears to offer a comprehensive service from consultation to installation, including assistance with government grants.

Their focus on certified professionals NICEIC qualified, OZEV accredited and partnerships with notable UK companies like Mazda and Chevron Traffic Management aim to build trust and demonstrate their capability in a rapidly growing market.

This kind of investment in sustainable technology, particularly in self-sufficient energy solutions like solar and electric vehicle charging, aligns with principles of responsible resource management and long-term benefit, which are highly encouraged.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Evplanet.co.uk Review & First Look

Evplanet.co.uk presents itself as a dedicated platform for electric vehicle EV charging and solar energy solutions.

A first glance at the website immediately conveys a sense of professionalism and focus on renewable energy.

The site is cleanly designed, easy to navigate, and clearly outlines their services.

They aim to be a one-stop shop for customers, whether they are individuals, businesses, or property developers looking to implement sustainable energy infrastructure.

Website Design and User Experience

The website’s layout is intuitive, featuring clear calls to action and organized sections for different service offerings. Myahmed.com Reviews

  • Navigation: A straightforward menu allows users to quickly find information on solar solutions, commercial charging, workplace charging, and developer charging.
  • Aesthetics: The design utilizes a clean, modern aesthetic with a consistent color scheme that evokes professionalism and innovation. High-quality imagery of EV chargers and solar panels enhances the visual appeal.
  • Accessibility: Contact information, including phone number and email, is prominently displayed, suggesting ease of communication. The presence of social media links Facebook, Instagram, LinkedIn, YouTube indicates an effort to maintain an active online presence and engage with customers on various platforms.

Initial Impressions of Service Offerings

Evplanet.co.uk positions itself beyond just product sales. they emphasize turn-key installation services.

  • Comprehensive Solutions: They offer end-to-end services, from initial consultation to installation and ongoing support. This holistic approach can be particularly appealing to those new to EV charging or solar installations, as it simplifies the process significantly.
  • Grant Assistance: A key selling point is their proactive support with government grants OZEV grants for EV charging solutions. This includes handling applications for residential schemes and guiding businesses through their respective grant processes, which can lead to substantial cost savings for customers. For instance, the website clearly states potential savings of up to £850 per EV charging bay for businesses under the Workplace Charging Scheme.
  • Product Range: Beyond installations, they also supply a range of EV chargers and accessories, indicating flexibility for customers who might only need specific products rather than a full installation service.

Evplanet.co.uk Features

Evplanet.co.uk outlines several key features designed to provide a robust and customer-centric experience in the EV charging and solar sectors.

These features highlight their commitment to quality, cost-effectiveness, and technological innovation.

Experienced and Certified Professionals

The core of their service delivery relies on a team of highly qualified experts.

  • In-house Electrotechnicians: All installations are performed by their own team of electrotechnicians, not third-party contractors. This approach suggests better control over quality and consistency.
  • Industry Accreditations: Their installers are fully qualified NICEIC electricians and OZEV approved EV installers. This is a crucial detail, as NICEIC is a leading electrical contracting certification body in the UK, ensuring work meets stringent safety and quality standards. OZEV approval is necessary for customers to claim government grants.
  • Parent Company Heritage: Being a trading name of FM Services Group Limited, founded in 1996, provides a strong foundation of over two decades of experience in technological infrastructure. This long-standing presence can reassure customers about their stability and expertise in complex installations.

Cost-Effective Solutions and Grant Management

Evplanet.co.uk places a significant emphasis on financial benefits for its customers, particularly through leveraging government incentives. Connellx.com Reviews

  • Competitive Pricing: They claim to offer “competitively tailored” EV charging solutions, implying a flexible approach to pricing that considers individual client needs and budget constraints.
  • OZEV Grant Handling: A standout feature is their direct assistance with OZEV Office for Zero Emission Vehicles grants. For example, for the Home Apartment Charging Scheme, they handle the application process on behalf of the customer, offering an immediate deduction of up to £350 on the quote. For businesses and landlords, they guide customers through the application process and apply the grant deduction once approved. This significantly simplifies what can often be a complex bureaucratic process.
  • Significant Savings: The website highlights potential savings:
    • Home Apartment Charging Scheme: Up to £350 per socket.
    • Workplace Charging Scheme & EV Charging Infrastructure Grant For Fleets & Staff: Up to £850 per charging bay, with businesses potentially saving up to £15,000 per site, capped at 40 sockets.
    • Landlord Charging Scheme & EV Infrastructure Grant For Residential Car Parks: Up to £850 per charging socket bay, with potential savings of up to £30,000 per site, limited to 200 grants annually for residential properties and 100 for commercial.

Customer Support and Tailored Smart Solutions

Beyond installation, the company focuses on long-term support and customized solutions.

  • In-house Helpdesk: They provide technical support through an in-house helpdesk, which can lead to faster and more direct problem resolution compared to relying on external support teams.
  • Warranty Management: All warranty callouts are conducted by Evplanet.co.uk in conjunction with chargepoint manufacturers. This dual-approach ensures comprehensive support for both installation and hardware.
  • Future-Proofed Solutions: They guarantee “future-proofed and feature-rich” solutions. This suggests they consider not just immediate needs but also scalability and technological advancements, advising clients on systems that will remain relevant for years to come.
  • Consultation to Completion: Their team guides clients through every step, from the initial consultation phase to the completion of the installation, ensuring a smooth process and customized outcome.

Innovative Technology

Evplanet.co.uk commits to providing the best hardware and software, leveraging their experience in the field.

  • Rigorous Testing: They emphasize having “thoroughly tested and installed the leading chargepoints on the market.” This suggests a curated selection of products based on performance, reliability, and compatibility.
  • Top-Tier Hardware and Software: Their commitment is to supply optimal hardware and software to support the installed infrastructure, ensuring efficiency, reliability, and smart features that can be integrated into existing systems. This ensures clients receive solutions that are not only functional but also intelligent and adaptable.

Evplanet.co.uk Pros & Cons

When evaluating a service provider like Evplanet.co.uk, it’s essential to weigh its strengths against potential limitations.

This balanced perspective helps potential customers make informed decisions.

Pros:

Evplanet.co.uk offers several compelling advantages for individuals and businesses seeking EV charging and solar solutions. Joinwardrobe.com Reviews

  • Comprehensive Turn-Key Service: They manage the entire process from consultation and design to installation and grant applications. This holistic approach simplifies what can often be a complex undertaking for customers, saving time and effort.
  • OZEV Grant Expertise: Their dedicated support and handling of OZEV grants is a significant benefit. This includes immediate deductions for certain schemes and guidance for others, maximizing cost savings for eligible customers. For instance, the website details how they manage the Home Apartment Charging Scheme grant application directly.
  • Experienced and Certified Team: All installations are performed by their in-house team of NICEIC qualified electricians and OZEV approved EV installers. This ensures high standards of safety, quality, and compliance with UK regulations. The backing of FM Services Group Limited established 1996 adds substantial credibility and experience in technological infrastructure.
  • Strong Customer Support: With an in-house helpdesk and proactive warranty management in conjunction with manufacturers, customers can expect reliable technical support post-installation. This ensures longevity and performance of the installed systems.
  • Future-Proofed Technology: Their commitment to supplying and installing leading chargepoints and smart solutions ensures that investments are protected against rapid technological obsolescence. They aim to provide feature-rich solutions adaptable to future needs.
  • Nationwide Coverage: Evplanet.co.uk states they offer “nationwide turn-key installations,” which means their services are accessible across the UK, not just in specific regions.
  • Diversified Offerings: Beyond EV charging, their provision of solar solutions positions them as a broader sustainable energy partner, appealing to clients looking for integrated energy management.

Cons:

While Evplanet.co.uk presents a strong offering, there might be some aspects that potential customers should consider.

  • Pricing Transparency Initial: While they promise “competitively tailored” solutions, exact pricing isn’t immediately visible on the website without a consultation. This is common for bespoke installation services but might require potential customers to engage more deeply before understanding the full cost.
  • Reliance on OZEV Grants: A significant portion of their value proposition revolves around OZEV grants. While beneficial, customers who are not eligible for these grants might find the services less cost-effective compared to alternatives that don’t heavily factor in grant subsidies.
  • Specific Service Area Focus: While they offer nationwide coverage, their stated address is Leamington Spa. Some customers might prefer a local installer for extremely rapid response times, although their nationwide service aims to mitigate this.
  • Limited Online Reviews: As a specific business name, a quick search for “Evplanet.co.uk reviews” might yield limited direct customer testimonials outside of their own site, which could make it harder for new customers to gauge broader public satisfaction. More prominent and easily accessible third-party reviews could enhance trust.

Evplanet.co.uk Alternatives

When considering EV charging and solar solutions, it’s wise to explore alternatives to ensure you find the best fit for your specific needs.

The UK market for renewable energy installations is robust, with several reputable companies offering similar services.

Leading UK EV Charging Installers

  • Pod Point: One of the UK’s largest providers of EV charging solutions for homes, workplaces, and public destinations. They offer a range of chargers and installation services, often partnering directly with car manufacturers.
    • Pros: Widespread network, strong brand recognition, comprehensive app for charging management.
    • Cons: Pricing can sometimes be higher, and installation schedules might be longer due to high demand.
  • EO Charging: Specializes in smart EV charging solutions for homes, fleets, and workplaces. They focus on modular and scalable systems.
    • Pros: Innovative smart features, robust charging solutions for commercial fleets, good integration with energy management systems.
    • Cons: May require more technical understanding from the user for optimal smart feature utilization.
  • Andersen EV: Known for their premium, design-led home EV chargers. They offer a sleek aesthetic combined with smart functionality.
    • Pros: High-quality design, concealed cable storage, excellent customer service.
    • Cons: Higher price point, primarily focused on residential installations.
  • MyEnergi Zappi: Manufacturers the popular Zappi EV charger, which can divert surplus solar or wind energy to charge your EV, making it a favorite for homeowners with renewable energy systems.
    • Pros: Excellent for solar integration, flexible charging modes Eco, Eco+, strong community support.
    • Cons: Can be more complex to install and configure for those unfamiliar with renewable energy systems.

Reputable UK Solar Panel Installers

  • SunPower: A global leader in solar technology, known for its high-efficiency solar panels and comprehensive warranty.
    • Pros: Industry-leading efficiency and durability, strong performance in low-light conditions, comprehensive warranty.
    • Cons: Higher upfront cost compared to other brands.
  • Project Solar UK: One of the largest domestic solar panel installers in the UK, offering a range of solar solutions and battery storage.
    • Pros: Extensive experience in domestic installations, good range of products, competitive pricing.
    • Cons: Customer service can vary based on regional teams.
  • Enact Solar: Focuses on bespoke solar solutions for homes and businesses, emphasizing energy independence and cost savings.
    • Pros: Tailored solutions, focus on energy optimization, strong technical expertise.
    • Cons: May have a more localized service area.

Key Considerations When Choosing an Installer:

  • Accreditations: Ensure the installer is MCS Microgeneration Certification Scheme certified for solar and OZEV approved for EV charging. This ensures eligibility for grants and adherence to safety standards.
  • Experience and Reputation: Look for companies with a proven track record, positive customer reviews, and testimonials. Check independent review platforms like Trustpilot or Google Reviews.
  • Warranty and After-Sales Support: Understand what warranties are offered for both the installation and the hardware, and what kind of post-installation support is available e.g., maintenance, troubleshooting.
  • Quotation Transparency: Get detailed, itemized quotes from multiple providers to compare costs, equipment specifications, and included services.
  • Integrated Solutions: If you’re considering both solar and EV charging, look for providers who can offer integrated solutions to maximize efficiency and convenience.

Choosing the right installer depends on your specific needs, budget, and long-term energy goals.

It is always recommended to obtain multiple quotes and thoroughly vet each potential provider. Yourmedcart.store Reviews

Evplanet.co.uk Pricing

Understanding the pricing structure of services like those offered by Evplanet.co.uk is crucial for potential customers.

While specific, exact figures for bespoke installations are not publicly listed on their website, the site provides a clear framework for how costs are managed and how significant savings can be achieved through government grants.

How Pricing is Determined

Evplanet.co.uk emphasizes that their EV charging solutions are “competitively tailored” to meet various goals, including financial ones.

This indicates that pricing is not a fixed, off-the-shelf rate but rather customized based on several factors:

  • Type of Solution: Whether it’s a home charger, a commercial charging station, or a large-scale developer infrastructure, the complexity and scope of the project will heavily influence the cost.
  • Equipment Chosen: The specific EV charger model, its power output, and any additional accessories e.g., pedestals, cable management will affect the overall price.
  • Installation Complexity: Factors like cable run length, existing electrical infrastructure, the need for groundworks, and ease of access to the installation site can all impact labor costs.
  • Location: While they offer nationwide service, certain regional variations in labor costs or logistics might subtly influence the final quote.
  • Grant Eligibility: The most significant factor influencing the customer’s out-of-pocket expense is their eligibility for OZEV grants.

Impact of OZEV Grants on Cost

Evplanet.co.uk highlights its expertise in managing and deducting OZEV grants directly from the customer’s quote, making their services more financially attractive. Global-stock.eu Reviews

This is a primary mechanism for cost reduction for eligible customers.

  • Home Apartment Charging Scheme ACS:

    • Grant Amount: Up to £350 per socket.
    • Process: Evplanet.co.uk handles the application on the customer’s behalf, providing an immediate deduction on the quote.
    • Customer Benefit: This effectively reduces the upfront cost of a home charger installation by a considerable margin for eligible individuals.
  • Workplace Charging Scheme WCS & EV Charging Infrastructure Grant For Fleets & Staff:

    • WCS Grant Amount: Up to £350 per socket, with a limit of 40 sockets per site, potentially saving up to £15,000 per site.
    • EV Infrastructure Grant Amount: Up to £500 per bay, for a minimum of 5 parking bays.
    • Process: Businesses complete an online application, and once approved, provide a voucher code to Evplanet.co.uk for the immediate grant deduction.
    • Customer Benefit: This makes large-scale workplace and fleet charging installations significantly more affordable for businesses, encouraging wider adoption. The total grant funding cannot exceed 75% of the installation cost.
  • Landlord Charging Scheme LCS & EV Infrastructure Grant For Residential Car Parks:

    • LCS Grant Amount: Up to £350 per socket, with landlords limited to 200 grants annually for residential properties and 100 for commercial.
    • Process: Landlords register with the DVLA to receive a registration number, which is then provided to Evplanet.co.uk for immediate grant deduction.
    • Customer Benefit: This incentivizes landlords and property managers to install EV charging infrastructure, potentially saving up to £30,000 per site while enhancing property value and appeal. The total grant funding cannot exceed 75% of the installation cost.

How to Get a Quote

Given the tailored nature of their services and the grant complexities, the website encourages potential customers to: Angellwelding.co.uk Reviews

  • Request a callback: This is the primary method to discuss specific requirements and receive a customized quotation.
  • Direct Phone Call: Customers can call their listed number 03333 444720 during business hours for direct consultation.
  • Email: An email address [email protected] is provided for inquiries.

In essence, while direct price lists are absent, Evplanet.co.uk’s pricing model appears to be highly dependent on individual project needs and aims to make installations affordable through proactive grant management.

This approach likely appeals to customers who value bespoke solutions and assistance with leveraging government incentives.

How to Cancel Evplanet.co.uk Subscription / Services

Cancelling services or subscriptions with a company like Evplanet.co.uk, especially one involved in installations and long-term support, typically involves clear communication and adherence to any contractual agreements.

While the website doesn’t explicitly detail a “cancellation policy” in the way a SaaS Software as a Service company might, the nature of their business suggests specific procedures.

Understanding the Nature of “Subscription”

For Evplanet.co.uk, the term “subscription” might not apply in the traditional sense of a recurring monthly fee for a service like Netflix or a software license. Instead, “cancellation” would likely refer to: Coffeemerch.co.uk Reviews

  • Cancelling a prospective installation project: If a customer has engaged in a consultation but not yet signed a contract or had work commence.
  • Cancelling an ongoing project: If work has begun but the customer wishes to terminate the agreement. This would typically involve different terms, potentially including charges for work completed or materials ordered.
  • Terminating a support or maintenance agreement: If there’s a separate service level agreement SLA for ongoing maintenance or technical support post-installation, this might have its own cancellation clauses.

General Steps for Cancellation

Based on the website’s focus on customer support and direct communication, the recommended approach for any cancellation would be:

  1. Review Your Agreement/Quote:

    • Before initiating any cancellation, thoroughly review any signed contracts, quotes, or service agreements you have with Evplanet.co.uk or Renewables Planet. These documents will contain the specific terms and conditions regarding project cancellation, refund policies, and any associated fees.
    • Look for clauses related to “termination,” “cancellation,” “change of scope,” or “refunds.”
  2. Contact Evplanet.co.uk Directly:

    • The most effective way to cancel or discuss cancellation is to contact their customer support directly.
    • Phone: Call their stated number: 03333 444720 during their business hours Mon – Fri 8:00 am – 5:00 pm. A direct conversation allows for immediate clarification and discussion.
    • Email: Send a formal email to [email protected]. Clearly state your intention to cancel, provide your project reference number if applicable, your name, and contact details. Request an acknowledgment of your cancellation request.
    • Be Specific: In your communication, clearly state what you wish to cancel e.g., “I wish to cancel my pending EV charger installation project, reference “.
  3. Document All Communications:

    • Keep a record of all interactions. This includes:
      • Dates and times of phone calls.
      • Names of individuals you spoke with.
      • Summaries of discussions.
      • Copies of all emails sent and received.
      • Any official cancellation confirmations or forms.
  4. Understand Potential Fees: Cpcycles.com Reviews

    • If work has commenced, or materials have been ordered, there might be cancellation fees or charges for work already performed. This is standard practice in installation businesses to cover costs incurred.
    • For projects where OZEV grants were applied as an “immediate deduction,” inquire if the grant amount needs to be repaid if the project is cancelled before completion or if certain conditions are not met. The grant terms are typically set by the OZEV body itself.

Important Considerations:

  • Timing: The timing of your cancellation request can significantly impact any potential fees. Cancelling before any work begins or materials are procured is usually the least costly option.
  • Reason for Cancellation: While not always impacting fees, providing a clear reason for cancellation can sometimes facilitate a smoother process, especially if it relates to project scope or unforeseen circumstances.
  • Alternative Solutions: If your reason for cancellation is a change in needs or budget, discuss this with Evplanet.co.uk. They might be able to offer alternative solutions or adjust the project scope rather than a full cancellation.

In summary, cancellation with Evplanet.co.uk will largely depend on the stage of your engagement and the specific terms of your agreement.

Direct and documented communication is key to a smooth process.

Evplanet.co.uk vs. Competitors

When evaluating Evplanet.co.uk, it’s beneficial to compare its offerings against some of its key competitors in the UK EV charging and solar installation market.

This comparison can highlight Evplanet.co.uk’s unique selling propositions and areas where other providers might offer different advantages.

Evplanet.co.uk’s Core Strengths

Evplanet.co.uk Renewables Planet positions itself with a strong emphasis on: Cheapflightsus.com Reviews

  • Turn-Key Solutions: They offer a comprehensive, end-to-end service from consultation, design, installation, to ongoing support, simplifying the process for customers.
  • OZEV Grant Management: Their proactive assistance with navigating and deducting OZEV grants is a major advantage, directly reducing upfront costs for eligible customers. This is a feature they highlight prominently.
  • Established Parent Company: Being a trading name of FM Services Group Limited, with roots back to 1996, provides a significant foundation of experience in technological infrastructure, lending credibility and stability.
  • In-House, Certified Installers: All work is carried out by their own NICEIC qualified and OZEV approved electrotechnicians, suggesting better quality control and accountability compared to companies relying heavily on subcontractors.
  • Dual Focus: Offering both EV charging and solar solutions allows them to cater to customers seeking integrated renewable energy systems for homes or businesses.

Comparison with Key Competitors

Let’s look at how Evplanet.co.uk stacks up against a few notable players in the UK market:

1. Pod Point EV Charging

  • Market Position: One of the largest and most recognized EV charging providers in the UK, with a strong public charging network presence.
  • Evplanet.co.uk vs. Pod Point:
    • Brand Recognition: Pod Point has a significantly higher brand recognition due to its extensive public network and partnerships with car manufacturers. Evplanet.co.uk, while established through its parent company, might be less known as a direct consumer brand.
    • Grant Handling: Both offer grant assistance, but Evplanet.co.uk emphasizes direct deduction and personalized support, which could be a smoother process for some customers. Pod Point also guides customers through grants but might expect more direct customer involvement in the application.
    • Service Scope: Evplanet.co.uk focuses on bespoke turn-key installations, often for larger projects or integrated solar/EV systems. Pod Point has a broader appeal, from simple home charger installations to large commercial rollouts and a vast public charging network.
    • Installation Team: Both emphasize qualified installers. Evplanet.co.uk specifically highlights its in-house team, which can be a perceived advantage for quality control.

2. MyEnergi Zappi EV Charging & Solar Integration

  • Market Position: Known for its Zappi charger, which is particularly popular among homeowners with solar PV systems due to its ability to charge EVs using surplus renewable energy.
  • Evplanet.co.uk vs. MyEnergi:
    • Product vs. Service: MyEnergi is primarily a product manufacturer Zappi charger, though they work with a network of approved installers. Evplanet.co.uk is an installer and solution provider that also supplies various charger brands, including potentially Zappi.
    • Solar Synergy: Both clearly understand the synergy between solar and EV charging. Evplanet.co.uk offers both services directly, while MyEnergi’s Zappi is designed for seamless solar integration.
    • Complexity: Zappi, while powerful, can be more complex for a novice user to set up and optimize. Evplanet.co.uk’s turn-key approach aims to handle this complexity for the customer.

3. Project Solar UK Solar Installation

  • Market Position: One of the largest domestic solar installers in the UK, focusing purely on solar PV systems and battery storage.
  • Evplanet.co.uk vs. Project Solar UK:
    • Specialization: Project Solar UK is a solar specialist, potentially offering a wider range of solar-specific products and expertise. Evplanet.co.uk has a dual focus on EV and solar.
    • Integrated Solutions: Evplanet.co.uk’s advantage lies in its ability to offer a combined solution for both EV charging and solar, which Project Solar UK wouldn’t typically provide as an integrated service.
    • Commercial Scale: Evplanet.co.uk’s heritage with FM Services Group suggests stronger capabilities in large-scale commercial and infrastructure projects beyond just domestic solar.

Key Differentiators for Evplanet.co.uk

  • Integrated Approach: Their ability to provide both solar and EV charging solutions under one roof is a strong differentiator for customers looking for comprehensive energy management.
  • Deep Infrastructure Experience: Backed by FM Services Group’s history in technological infrastructure, Evplanet.co.uk is well-suited for complex, large-scale commercial, workplace, and developer projects.
  • Personalized Grant Support: Their hands-on approach to OZEV grant applications and deductions simplifies the financial aspect for customers, offering a potentially less stressful experience than navigating grants independently.
  • In-house Expertise: The emphasis on their own certified teams provides a level of assurance regarding quality and consistency that might be appealing to discerning customers.

Ultimately, Evplanet.co.uk appears to be a strong contender for customers seeking a comprehensive, professionally managed, and financially optimized solution for their EV charging and solar needs, especially those who value end-to-end service and grant assistance.

How long does it take to fully charge my EV?

The time it takes to fully charge an Electric Vehicle EV is highly dependent on several critical factors: the output power of the charging point, the total battery capacity of your vehicle, and the current state of charge of the battery.

Evplanet.co.uk’s website rightly points out these key variables, highlighting that a single answer doesn’t exist.

Key Factors Influencing Charging Time

  1. Charging Point Output Power kW: This is perhaps the most significant factor. Okadoc.com Reviews

    • Slow Charging 3-7 kW: Typically found in homes, using a standard 3-pin plug 2.3 kW or a dedicated home charging unit 7 kW.
      • Example: A 7kW charger would add about 25-30 miles of range per hour.
      • Full Charge Time: For a typical 60 kWh EV battery, a 7kW charger would take approximately 8-9 hours for a full charge 60 kWh / 7 kW ≈ 8.57 hours. This is ideal for overnight charging.
    • Fast Charging 7-22 kW: Common at public charging stations, workplaces, and some homes with three-phase power.
      • Example: A 22kW charger can add about 75-80 miles of range per hour.
      • Full Charge Time: A 60 kWh battery on a 22kW charger would take around 3-4 hours to fully charge 60 kWh / 22 kW ≈ 2.73 hours.
    • Rapid Charging 50 kW+ DC: Found at public rapid charge points, often along motorways or in dedicated charging hubs. These use direct current DC and bypass the car’s on-board AC converter.
      • Example: A 50kW rapid charger can add 100-150 miles of range in just 30 minutes, often charging to 80% capacity within that time.
      • Full Charge Time: Most rapid chargers slow down significantly after 80% to protect the battery, so a “full” charge to 100% can still take over an hour. Charging to 80% on a 50kW rapid charger for a 60 kWh battery might take around 40-60 minutes.
    • Ultra-Rapid Charging 150 kW – 350 kW DC: The fastest charging currently available, capable of adding hundreds of miles in minutes.
      • Example: A 150kW charger can add around 100 miles of range in as little as 10-15 minutes, depending on the vehicle.
  2. EV Battery Capacity kWh: Measured in kilowatt-hours kWh, this indicates how much energy the battery can store. Larger batteries take longer to charge at the same power output.

    • Small EVs e.g., Nissan Leaf 40 kWh: Will charge faster than…
    • Large EVs e.g., Tesla Model 3 Long Range 75 kWh: Which will take longer at the same charging rate.
  3. Vehicle’s Max Charging Rate: Crucially, the EV itself has a maximum rate at which it can accept a charge both AC and DC. A car might only be able to accept 11 kW AC, even if plugged into a 22 kW charger. Similarly, a car might only accept 100 kW DC, even at a 350 kW charger.

  4. Current State of Charge SoC: Batteries charge slowest when nearly empty and when nearly full. The fastest charging typically occurs between 20% and 80% SoC, especially with rapid chargers.

  5. Environmental Factors: Extremely cold or hot weather can affect battery charging efficiency and speed. Battery management systems will sometimes reduce charging rates in adverse conditions.

Calculation Example Simplified

To estimate charging time, you can use a simple formula: Aetui.com Reviews

Charging Time hours = Battery Capacity kWh / Charger Power kW

However, this is a simplified view.

Real-world charging times will be longer due to efficiency losses, the vehicle’s acceptance rate, and the charging curve slowing down after 80%.

Example:

  • EV Battery: 70 kWh
  • Home Charger: 7 kW
  • Estimated Time: 70 kWh / 7 kW = 10 hours.

Evplanet.co.uk provides a “Click here to calculate charging times” link, which likely leads to a tool or guide that helps users input their specific vehicle and charger type to get a more accurate estimate. Tellusfirst.com Reviews

This interactive feature is highly beneficial for customers.

How much does it cost to fully charge my EV?

The cost of fully charging an Electric Vehicle EV is, as Evplanet.co.uk correctly states, dependent on your electricity supplier’s costs and the total battery capacity of your vehicle.

It’s not a fixed price and can vary significantly based on where and when you charge.

Key Factors Influencing Charging Cost

  1. Electricity Supplier Costs Tariff: This is the primary determinant of charging cost.

    • Standard Flat Rate: Many homes have a single rate for electricity, for example, £0.25 per kWh kilowatt-hour.
    • Time-of-Use ToU Tariffs: These tariffs offer cheaper electricity during off-peak hours e.g., overnight, when demand is low and more expensive electricity during peak hours e.g., weekday evenings. This is often the most cost-effective way to charge an EV at home. For example:
      • Off-peak: £0.07 – £0.15 per kWh
      • Peak: £0.30 – £0.50+ per kWh
    • Public Charging Networks: Prices on public rapid or ultra-rapid chargers are typically much higher than home charging, reflecting the convenience and speed. These can range from £0.40 to £0.85+ per kWh. Some networks might charge per minute or per session instead of per kWh, though per kWh is becoming more common.
    • Workplace Charging: Some workplaces offer free or subsidized charging, while others charge a rate similar to home charging or a slightly higher public rate.
  2. EV Battery Capacity kWh: The larger the battery, the more kilowatt-hours it needs to fill, and thus the higher the total cost. Foodsafetymum.co.uk Reviews

    • A small EV might have a 40 kWh battery.
    • A large EV or long-range model might have a 75 kWh or even 100 kWh battery.
  3. Charging Efficiency: Not all electricity pulled from the grid goes directly into the battery. There are efficiency losses during the charging process typically 10-20%. While often negligible for individual charges, it’s worth noting.

  4. State of Charge SoC: While not directly affecting the per-kWh cost, if you only charge from 20% to 80% which is common for battery health, you’re using less energy than a 0-100% charge, thus incurring a lower total cost for that session.

Calculation Example

To calculate the approximate cost of a full charge, use this formula:

Cost = Battery Capacity kWh × Electricity Price £/kWh × Charging Efficiency Factor e.g., 1.15 for 15% loss

Let’s use a common example for a mid-range EV: Squaremileservices.co.uk Reviews

  • EV Battery Capacity: 60 kWh
  • Home Electricity Price Off-Peak, hypothetical: £0.10 per kWh
  • Charging Efficiency Factor: 1.15 accounting for 15% loss

Calculation:

  • Energy needed for a full charge = 60 kWh
  • Cost to charge from 0% to 100% at home off-peak = 60 kWh * £0.10/kWh * 1.15 = £6.90

Now, let’s compare that to a public rapid charger:

  • Public Rapid Charger Price hypothetical: £0.60 per kWh

  • Cost to charge from 0% to 100% at a public rapid charger = 60 kWh * £0.60/kWh * 1.15 = £41.40

This stark difference highlights why home charging, especially during off-peak hours, is overwhelmingly the most cost-effective way to power an EV. 1path.com Reviews

Evplanet.co.uk’s provision of a “Click here to calculate charging costs” link is very useful, as it likely offers an interactive tool where users can input their specific vehicle battery size and their electricity tariff to get a personalized cost estimate.

This transparency helps users understand the financial implications of owning an EV.

Evplanet.co.uk Customer Support

Evplanet.co.uk places a clear emphasis on customer support, acknowledging its importance in an industry that often involves complex technical installations and ongoing maintenance.

Their approach centers on providing accessible and responsive assistance.

Key Aspects of Their Customer Support:

  1. In-House Helpdesk:

    • Direct Access: The website explicitly states, “We offer technical support via our in-house helpdesk.” This is a significant advantage. An in-house team typically means faster response times, more direct knowledge of the company’s products and installation practices, and better continuity in problem resolution compared to outsourced support.
    • Technical Expertise: An in-house helpdesk for technical issues implies that the support staff are well-versed in the specifics of EV chargers, solar solutions, and electrical systems, allowing them to provide accurate and effective troubleshooting.
  2. Warranty Callouts and Collaboration:

    • Proactive Support: They highlight that “All warranty callouts are conducted by ourselves in conjunction with the chargepoint manufacturers.” This demonstrates a proactive and collaborative approach to resolving warranty issues.
    • Streamlined Process: By working directly with manufacturers, they likely streamline the process for customers, avoiding situations where customers are bounced between the installer and the equipment manufacturer. This integrated approach ensures that problems, whether installation-related or hardware-related, are addressed efficiently.
    • Reliability: The guarantee of a “reliable and proactive support team” reassures customers that their investment is protected and that help is readily available if issues arise after installation.
  3. Accessibility and Communication Channels:

    • Phone Support: A direct phone number, 03333 444720, is prominently displayed on every page, indicating that direct verbal communication is a primary support channel. Their operating hours Mon – Fri 8:00 am – 5:00 pm are also clearly stated.
    • Email Support: An email address, [email protected], is provided for written inquiries, which is useful for non-urgent issues or for sending detailed documentation.
    • Callback Request: The website features a clear call to action: “Would you like to speak to one of our experts about requirements? Request a callback.” This convenient option allows potential customers to initiate contact without waiting on hold.
    • Social Media Presence: Links to Facebook, Instagram, LinkedIn, and YouTube suggest an active presence on these platforms, which can sometimes serve as additional informal channels for queries or updates, although direct technical support is usually handled via phone or email.
  4. Guidance and Consultation:

    • Pre-Sales Support: Their service extends beyond just troubleshooting. They emphasize guiding customers “from the initial consultation phase through to the completion of your installation.” This consultative approach means customers receive support and expert advice even before committing to a purchase.
    • FAQ Section: A dedicated FAQ section on the website addresses common questions about OZEV grants, eligibility, claiming procedures, warranty coverage, and basic EV charging queries. This self-help resource can answer many initial questions quickly, reducing the need for direct contact for routine queries.

Overall Impression of Customer Support:

Evplanet.co.uk appears to be well-equipped to provide comprehensive customer support, covering both pre-sales inquiries and post-installation technical assistance and warranty management.

Their emphasis on an in-house team and direct manufacturer collaboration suggests a commitment to high-quality, responsive service, which is a critical factor for customer satisfaction in the installation industry.

The clear provision of multiple contact channels further enhances their accessibility.

Frequently Asked Questions

What services does Evplanet.co.uk offer?

Evplanet.co.uk, trading as Renewables Planet, offers comprehensive turn-key solutions for EV charging and solar installations across the UK.

Their services include consultation, design, supply of hardware EV chargers and accessories, full installation by certified professionals, and assistance with government grants like OZEV.

They cater to residential, commercial, workplace, and developer needs.

Is Evplanet.co.uk a new company?

No, Evplanet.co.uk operates as Renewables Planet, which is a trading name of FM Services Group Limited.

FM Services Group Limited was founded in 1996, indicating over two decades of experience in technological infrastructure, lending significant credibility and an established history to Evplanet.co.uk’s operations.

Are Evplanet.co.uk installers certified?

Yes, according to their website, all installations are carried out by their in-house team of electrotechnicians who are fully qualified NICEIC electricians and OZEV approved EV installers.

NICEIC is a leading electrical contracting certification body in the UK, ensuring high standards of safety and quality.

Does Evplanet.co.uk help with OZEV grants?

Yes, a key feature of Evplanet.co.uk’s service is their assistance with OZEV Office for Zero Emission Vehicles grants.

They can handle the application process for schemes like the Home Apartment Charging Scheme for immediate deductions and guide businesses and landlords through the relevant grant applications, ensuring customers maximize their potential savings.

How much can I save with OZEV grants through Evplanet.co.uk?

Potential savings vary by scheme:

  • Home Apartment Charging Scheme: Up to £350 per socket.
  • Workplace Charging Scheme & EV Charging Infrastructure Grant For Fleets & Staff: Up to £850 per charging bay, potentially saving up to £15,000 per site limited to 40 sockets under WCS.
  • Landlord Charging Scheme & EV Infrastructure Grant For Residential Car Parks: Up to £850 per charging socket bay, potentially saving up to £30,000 per site limited to 200 residential and 100 commercial grants annually.

What is the warranty on installations and hardware from Evplanet.co.uk?

All installations by Evplanet.co.uk come with a 1-year Installation Warranty.

Additionally, the hardware chargepoints typically carries a 3 to 5-year Hardware Warranty, depending on the specific chargepoint model selected.

How do I get a quote from Evplanet.co.uk?

You can request a callback directly through their website, call them on 03333 444720 during business hours Mon – Fri 8:00 am – 5:00 pm, or email them at [email protected] to discuss your requirements and receive a tailored quotation.

Does Evplanet.co.uk offer solar solutions in addition to EV charging?

Yes, Evplanet.co.uk Renewables Planet provides efficient and eco-friendly solar charging solutions for sustainable living, in addition to their EV charging services.

This allows for integrated renewable energy solutions.

What kind of customer support does Evplanet.co.uk provide?

Evplanet.co.uk offers technical support through an in-house helpdesk.

They also conduct all warranty callouts themselves in conjunction with chargepoint manufacturers, aiming to provide a reliable and proactive support team.

Can Evplanet.co.uk install chargers for businesses and developers?

Yes, they offer specialized charging solutions for businesses Commercial Charging, Workplace Charging and developers Developer Charging, focusing on revenue generation, green fleet support, and future-proofed infrastructure implementation.

Where does Evplanet.co.uk install EV chargers and solar panels?

Evplanet.co.uk offers nationwide turn-key installations across the UK.

While their main address is in Leamington Spa, they serve customers throughout the country.

How long does it take to fully charge an EV installed by Evplanet.co.uk?

The charging time depends on the output power of the charging point e.g., 7kW, 22kW, 50kW+ rapid charger and the total battery capacity of your electric vehicle.

Evplanet.co.uk provides resources on their website to help calculate estimated charging times based on these variables.

How much does it cost to fully charge my EV using an Evplanet.co.uk installed charger?

The cost is dependent on your electricity supplier’s tariff e.g., flat rate, time-of-use tariffs and the total battery capacity of your vehicle.

Charging at home during off-peak hours is generally the most cost-effective.

Evplanet.co.uk offers tools or guidance to help estimate these costs.

What brands of EV chargers does Evplanet.co.uk supply?

While the website mentions supplying a “range of EV chargers and accessories” and having “thoroughly tested and installed the leading chargepoints on the market,” specific brands are not explicitly listed on the homepage.

They commit to supplying the “best hardware and software” for your infrastructure.

Does Evplanet.co.uk provide accessories for EV charging?

Yes, beyond turn-key solutions, they also supply a range of EV chargers and accessories, including charging cables for owners and components like wheel stops and pedestals for installers.

How do I know if I am eligible for OZEV grants?

Eligibility criteria for OZEV grants vary by scheme e.g., residential, workplace, landlord. Generally, requirements include owning or leasing an EV for residential, having off-street parking, using an OZEV approved charge point and installer like Evplanet.co.uk, and meeting specific company or property ownership criteria for business/landlord schemes.

Evplanet.co.uk can provide detailed eligibility guidance.

Can I cancel an Evplanet.co.uk service or installation?

While a specific “cancellation policy” isn’t detailed, cancelling an installation service would typically involve reviewing your signed agreement or quote.

It’s recommended to contact Evplanet.co.uk directly via phone or email to discuss your intent to cancel.

Be aware that depending on the stage of the project, fees for work completed or materials ordered may apply.

What is the advantage of an in-house helpdesk for Evplanet.co.uk?

An in-house helpdesk means direct access to their own technical staff, often leading to faster response times, more accurate troubleshooting, and better continuity in problem resolution compared to companies that outsource their support.

Does Evplanet.co.uk offer smart charging solutions?

Yes, they guarantee “future-proofed & feature-rich” solutions and aim to provide the best hardware and software to support your infrastructure, implying the integration of smart charging capabilities for optimized energy management.

How does Evplanet.co.uk ensure cost-effectiveness for its clients?

They achieve cost-effectiveness by tailoring solutions to meet financial goals, offering competitive pricing, and proactively handling OZEV grant applications on behalf of customers for immediate deductions where applicable, maximizing savings.

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