Expresstech.ie Review

Based on checking the website Expresstech.ie, it appears to be a legitimate business offering repair services for a wide range of electronic devices, including iPhones, MacBooks, iPads, Samsung devices, laptops, and game consoles. They also sell refurbished iPhones.

The website provides clear information about their services, pricing, and contact details.

Here’s an overall review summary:

• Website Transparency: High. The site clearly outlines services, pricing ranges, and contact information.
• Contact Information: Readily available phone number, email, physical store address.
• Customer Service: Appears accessible with stated operating hours and a contact form.
• Product/Service Description: Detailed descriptions for various repairs and refurbished items.
• Pricing: Transparently displayed with clear price ranges for common repairs.
• Warranty Information: Mentions a one-year warranty on refurbished products and a 12-month warranty on game console fixes, which is a good sign of confidence in their work.
• Online Presence: Seems professional and well-structured.

Expresstech.ie positions itself as a reliable and efficient tech repair service based in Dublin, Ireland.

Their emphasis on fast turnaround times e.g., 60-minute iPhone repairs, 4-hour MacBook services and use of “premium” or “genuine” parts aims to build customer trust.

They also highlight their “Irish-Owned” status and long operational history since 2007, which can be reassuring for potential customers looking for established businesses.

The inclusion of various repair categories, from common phone issues to more complex logic board repairs and game console fixes, suggests a broad technical capability.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Ethical Tech Needs

For those seeking reliable and ethical tech solutions, whether for repairs, new devices, or refurbished options, here are some top alternatives focusing on transparency, customer trust, and ethical practices:

• iFixit: Not just a store, but a global community dedicated to teaching everyone how to fix almost anything. They sell repair parts, tools, and provide free repair guides.

  • Key Features: Extensive repair guides, high-quality tools and parts, focus on repairability and sustainability.
  • Price/Average Price: Varies significantly based on parts and tools needed.
  • Pros: Empowers users to learn and perform repairs, promotes environmental sustainability, vast knowledge base.
  • Cons: Requires DIY effort, can be challenging for complex repairs, no direct repair service.

• Back Market: A leading marketplace for refurbished electronics, offering a wide range of devices phones, laptops, tablets from certified refurbishers.

  • Key Features: Strict quality control for refurbishers, 1-year warranty on all products, 30-day money-back guarantee.
  • Price/Average Price: Significantly lower than new devices, pricing varies by device and condition.
  • Pros: Eco-friendly, cost-effective, reliable refurbishment process, good warranty.
  • Cons: Not new devices, cosmetic imperfections possible, availability varies.

• Amazon Renewed: Amazon’s program for pre-owned and refurbished products that are tested and certified to work and look like new.

  

  • Key Features: Backed by Amazon’s return policy, professional inspection and testing, wide variety of electronics.
  • Price/Average Price: Competitive pricing, often 10-20% less than new.
  • Pros: Convenience of Amazon, quality assurance, good return policy.
  • Cons: Not all sellers are equally reliable though Amazon backs the process, less specialized than dedicated refurbishers.

• Best Buy Geek Squad: A well-known service for tech support, repair, and installation, available both in-store and remotely.

  • Key Features: Wide range of repair services computers, phones, smart home, in-store and remote options, subscription plans available.
  • Price/Average Price: Varies by service, membership plans offer discounts.
  • Pros: Convenient, established brand, comprehensive services, certified technicians.
  • Cons: Can be more expensive than independent shops, wait times can be long without appointment.

• Staples Tech Services: Offers a variety of tech repair and support services, primarily for computers and laptops, at their retail locations.

  • Key Features: Computer diagnostics, virus removal, hardware repair, data recovery.
  • Price/Average Price: Service fees vary. diagnostics often have a flat fee.
  • Pros: Accessible through numerous retail locations, professional service.
  • Cons: Primarily focused on computers, less extensive for mobile devices or game consoles compared to specialists.

• HP Certified Refurbished: For those specifically looking for refurbished HP laptops and desktops directly from the manufacturer.

  • Key Features: Manufacturer-certified quality, comes with a warranty, often includes recent models.
  • Price/Average Price: Generally lower than new HP products.
  • Pros: Direct from manufacturer ensures quality, good warranty, wide range of HP models.
  • Cons: Limited to HP products, stock can vary.

• Dell Refurbished: Similar to HP, Dell offers its own certified refurbished program for its laptops, desktops, and monitors.

  • Key Features: Factory-certified quality, full warranty, significant savings over new.
  • Price/Average Price: Discounted prices on Dell’s range of products.
  • Pros: Manufacturer’s assurance of quality, excellent value, good for business or personal use.
  • Cons: Limited to Dell products, inventory changes frequently.

Expresstech.ie Review & First Look

When you land on Expresstech.ie, the first impression is one of professionalism and clarity.

The layout is clean, making it easy to navigate and understand the services offered.

Based on the content, this Irish-owned company has been serving customers since 2007, indicating a significant track record in the tech repair industry.

They clearly state their core business: “iPhone, MacBook, iPad, Samsung, Laptop & Tech Repairs — Fast & Reliable.” This immediate transparency helps visitors quickly assess if the site meets their needs.

Understanding the Service Scope

The website prominently features a “Select Your Device” section, guiding users through their repair options. Qonzer.com Review

This intuitive design streamlines the process for potential customers.

They cover a comprehensive range of devices, including:

• Smartphones: iPhone, Samsung Galaxy, OnePlus, Google Pixel
• Tablets: iPad, Samsung Tablet, Microsoft Surface
• Laptops/Computers: MacBook, general Computer Repair
• Wearables: Apple Watch
• Gaming Consoles: PS5, Xbox Series S/X, Nintendo Switch

This broad coverage suggests a versatile team of technicians capable of handling diverse hardware issues.

The site also highlights specific common repairs with estimated turnaround times, such as “60 Minute Service” for iPhone screen/battery repairs and “4 Hour Service” for MacBook battery/screen/keyboard replacements.

This level of detail in service descriptions is crucial for managing customer expectations and demonstrating efficiency. Pecron.com Review

Refurbished Products and Quality Assurance

Beyond repairs, Expresstech.ie also offers “Premium Refurbished iPhones.” This section emphasizes quality, stating that each device is “restored to like-new condition and comes with a one-year warranty.” This is a strong selling point for customers seeking more affordable Apple devices without compromising on reliability.

The warranty demonstrates confidence in their refurbishment process and provides a safety net for buyers.

The combination of repair services and refurbished product sales positions Expresstech.ie as a comprehensive solution for tech users, extending the lifecycle of devices and promoting a more sustainable approach to electronics.

Expresstech.ie Features

Expresstech.ie’s features are designed to provide a seamless and efficient customer experience for tech repairs and refurbished device purchases.

From their clear service categories to their transparent pricing and repair time estimates, the website aims to instill confidence and make the repair process as straightforward as possible. Nectaro.eu Review

Repair Service Categories

The website organizes its repair services into distinct categories, making it easy for users to find the specific repair they need for their device. This categorization includes:

• Device-Specific Repairs: Dedicated sections for iPhone Repair, Mac Repair, iPad Repair, Computer Repair, Game Console Repair, Samsung Galaxy Repair, OnePlus Repairs, Apple Watch Repairs, Microsoft Surface Repairs, Google Pixel Repair, and Samsung Tablet Repair.
• Common Issues Highlighted: For each device type, common issues are listed, such as cracked screens, battery drainage, charging port issues, camera problems, and even logic board repairs. This helps users quickly identify if their problem is covered.
• Repair Flow: The site directs users to “START A REPAIR” or “FIND OUR STORE,” offering clear pathways to engage with their services.

Transparency in Pricing and Timeframes

One of the standout features of Expresstech.ie is its transparency regarding pricing and repair turnaround times. This is vital for customer trust and planning.

• Price Ranges Displayed: For services like MacBook Battery Replacement, MacBook Screen Replacement, and MacBook Keyboard Replacement, the website shows clear price ranges e.g., €130.00 – €300.00. This provides an upfront cost estimate without requiring a full diagnostic first.
• Time Guarantees: They highlight specific repair durations like “60 Minute Service” for iPhone repairs and “4 Hour Service” for MacBook repairs. This commitment to speed is a significant advantage for busy customers. For more complex fixes like game console repairs, a “24 Hour Service” is often quoted, alongside a “12-month warranty” on all game console fixes, underscoring their efficiency and quality.

Refurbished Product Offerings

The “Expresstech approved quality Premium Refurbished iPhones” section is a key feature, expanding their business beyond just repairs.

• Quality Assurance: Emphasizes that devices are “restored to like-new condition” and “certified refurbished.” This assurance is crucial for consumers wary of used electronics.
• Warranty: The “one-year warranty” on refurbished products adds significant value and builds trust, mitigating risks associated with pre-owned devices.
• Environmental Benefit: While not explicitly stated, offering refurbished products contributes to reducing electronic waste, aligning with growing consumer interest in sustainable consumption.

Customer Engagement and Support

Expresstech.ie provides multiple avenues for customer engagement and support, enhancing the overall user experience.

• Multiple Contact Methods: A prominent phone number 01 644-9555 with stated operating hours Monday to Friday 8 am to 6 pm is available. An “Email or Call” section with a contact form further facilitates inquiries.
• Physical Store Presence: The “FIND OUR STORE” link and descriptions of walk-in service confirm a physical location in Dublin 2, offering a tangible point of contact and convenience for local customers.
• Repair Method Choices: The website outlines different repair methods: “Visit our Dublin Store” Walk-In Service, “Dublin Collect & Return,” and “Rest of Ireland Courier.” This flexibility caters to customers with varying needs and geographical locations.

Expresstech.ie Pros & Cons

Every service has its strengths and weaknesses, and Expresstech.ie is no exception. Innago.com Review

A balanced view helps potential customers make informed decisions.

Advantages of Expresstech.ie

• Clear and Detailed Service Descriptions: The website is exceptionally transparent about the types of repairs offered for various devices, from iPhones to game consoles. Specific examples like “PS5 HDMI Port Repair” and “MacBook Battery Replacement” with initial price ranges are very helpful.
• Transparent Pricing and Repair Times: This is a significant plus. Displaying price ranges and estimated service durations e.g., “60 Minute Service” for iPhones, “4 Hour Service” for MacBooks, “24 Hour Service” for game consoles allows customers to gauge costs and plan their day effectively.
• Comprehensive Device Coverage: They repair a very wide array of tech, including popular brands like Apple, Samsung, Google Pixel, OnePlus, and major gaming consoles. This broad expertise means customers are more likely to find a solution for their specific device.
• Warranty on Repairs and Refurbished Products: The mention of a one-year warranty on refurbished iPhones and a 12-month warranty on game console repairs is a strong indicator of their confidence in their work and provides peace of mind for customers.
• Multiple Service Options: Offering walk-in service, Dublin collect & return, and a “Rest of Ireland Courier” option provides excellent flexibility, catering to both local and nationwide customers.
• Established Business: Operating since 2007 17 years as of 2024, Expresstech.ie has a long history, which often signals reliability and experience in the market.
• User-Friendly Website: The navigation is intuitive, with clear calls to action “START A REPAIR,” “FIND OUR STORE” and an organized display of services.
• Irish-Owned: For customers in Ireland, supporting a local, Irish-owned business can be a significant draw.

Potential Drawbacks of Expresstech.ie

• Limited Geographical Reach for Walk-In: While they offer courier services for the rest of Ireland, their physical store is located solely in Dublin 2. This means customers outside of Dublin rely entirely on postal services, which adds logistical steps and potential delays.
• Pricing is a Range: While transparent, the price ranges e.g., €130.00 – €300.00 for MacBook Battery Replacement mean the exact cost isn’t fixed upfront without a diagnostic. This is standard for repairs but might lead to slight uncertainty until the device is assessed.
• Focus on Physical Repairs: The services are primarily hardware-focused. While they mention “logic board repair,” there isn’t extensive information about software troubleshooting, data recovery for non-hardware issues, or IT support for complex system problems that might go beyond basic repairs.
• No Online Booking System for Specific Slots: While they mention “no appointment needed” for walk-ins, there isn’t a clear online booking system to reserve specific repair slots, which might lead to wait times during peak hours.
• Customer Reviews Not Prominently Displayed: While the website highlights “Expresstech approved quality,” external customer testimonials or trust badges from review platforms are not prominently displayed on the homepage, which could further build trust for new visitors. Note: A quick external search might reveal reviews, but they are not integrated into the site’s main page.

Expresstech.ie Alternatives

While Expresstech.ie offers a solid suite of repair services, it’s always wise to explore alternatives.

Different services might specialize in different areas, offer varying price points, or provide unique benefits.

Here are some key alternatives, categorized for clarity.

For DIY Enthusiasts and Component Sourcing

For those who prefer to tackle repairs themselves or source parts independently, resources like iFixit are invaluable. Idcband.com Review

• iFixit
  • Focus: DIY repair guides, tools, and parts for a vast array of electronics.
  • Key Advantage: Empowers users to fix their own devices, promoting sustainability and reducing e-waste. Their comprehensive guides break down complex repairs into manageable steps.
  • Best For: Individuals comfortable with hands-on work, those looking to save on labor costs, or professional technicians needing specific parts.
  • Considerations: Requires technical aptitude, potential for causing further damage if not careful.

For Certified Refurbished Devices

If you’re looking to purchase a pre-owned device that has been professionally restored, these platforms are excellent choices.

• Back Market

  • Focus: Marketplace for professionally refurbished smartphones, laptops, tablets, and other electronics.
  • Key Advantage: Strict vetting process for refurbishers, standard 1-year warranty on all products, and a 30-day money-back guarantee, providing strong consumer protection.
  • Best For: Environmentally conscious buyers, those seeking significant savings on premium devices without compromising on quality assurance.
  • Considerations: Still a refurbished product, so minor cosmetic imperfections might be present.

• Amazon Renewed

  

  • Focus: Amazon’s program for pre-owned and refurbished products, from electronics to home goods, certified to work and look like new.
  • Key Advantage: Convenience of Amazon’s platform, backed by Amazon’s A-to-z Guarantee, ensuring a reliable purchase and easy returns if dissatisfied.
  • Best For: General consumers who prefer the ease and trust of shopping on Amazon for refurbished electronics.
  • Considerations: While Amazon backs the products, the specific refurbisher varies, so it’s good to check seller ratings within the program.

• HP Certified Refurbished / Dell Refurbished Ukflooringcompany.com Review

  • Focus: Manufacturer-certified refurbished laptops and desktops.
  • Key Advantage: Devices are reconditioned by the original manufacturer, ensuring adherence to original quality standards and often coming with a similar warranty to new products.
  • Best For: Customers specifically looking for refurbished products from these brands, ensuring factory-level quality and support.
  • Considerations: Limited to products from these specific manufacturers, and inventory can fluctuate.

For General Tech Repair Services Retail Chains

For those who prefer the convenience of established retail chains with dedicated tech service departments.

• Best Buy Geek Squad

  • Focus: Comprehensive tech support, repair, and installation services for a wide range of devices.
  • Key Advantage: Extensive network of physical locations, certified technicians, and a variety of service plans including remote support.
  • Best For: Consumers seeking a widely accessible, established service provider for both hardware repairs and general tech support.
  • Considerations: Can sometimes be more expensive than independent shops. specific repair times might vary based on store traffic.

• Staples Tech Services

  • Focus: Primarily computer and laptop repair and support services, available at Staples retail stores.
  • Key Advantage: Convenient for business and personal computer users, offering services like virus removal, hardware repair, and data recovery.
  • Best For: Individuals and small businesses needing computer-centric repair and maintenance.
  • Considerations: More specialized in computers than mobile devices or game consoles. availability of services might vary by location.

How to Assess a Tech Repair Service Ethically

When evaluating any tech repair service, especially from an ethical standpoint, it’s crucial to look beyond just the price tag.

The principles of fair dealing, transparency, and consumer protection are paramount. Dcghosts.com Review

Transparency in Pricing and Service Details

An ethical tech repair service provides clear and upfront information about costs and the scope of work.

• Detailed Quotes: Reputable services offer itemized quotes before any work begins, detailing parts, labor, and any diagnostic fees. Vague pricing, or a refusal to provide a clear estimate, is a red flag.
• Explanation of Repair Process: They should clearly explain what needs to be done, why, and how long it will take. This includes explaining the diagnosis, the recommended repair, and potential outcomes.
• Hidden Fees: Watch out for services that add on charges for diagnostics, “environmental fees,” or “handling fees” without clear disclosure upfront.

Use of Parts and Warranty

The quality of parts used and the warranty offered reflect the service’s commitment to durability and customer satisfaction.

• Part Quality: An ethical service will specify if they use original equipment manufacturer OEM parts, high-quality aftermarket parts, or refurbished components. They should also explain the implications of using different types of parts on performance and warranty.
• Warranty on Repairs: A clear warranty policy on the repair itself is essential. This ensures that if the same issue recurs shortly after the repair, the customer is covered without additional cost. Expresstech.ie’s mention of warranties on their game console fixes and refurbished phones is a positive indicator.
• No Bait-and-Switch Tactics: Beware of services that quote a low price for a repair but then claim more extensive, costly issues once they have your device.

Data Privacy and Security

In an age where personal data is highly sensitive, how a repair service handles your device’s data is critical.

• Data Protection Policy: A trustworthy service will have a clear policy on how they handle personal data on devices. This might include recommendations for backing up data before repair and assurances that technicians will not access personal files unnecessarily.
• Secure Practices: They should advise on removing sensitive data or performing a factory reset if possible, especially for repairs that might involve extensive system access. Asking about their data handling procedures is always a good idea.
• Professional Conduct: Technicians should maintain strict confidentiality regarding the contents of your device.

Customer Service and Accountability

Ethical businesses prioritize customer satisfaction and have mechanisms for addressing concerns.

• Accessible Contact: Easy-to-find contact information phone, email, physical address and responsive communication channels are signs of a transparent business.
• Complaint Resolution: A clear process for handling complaints or unsatisfactory repairs indicates accountability. This includes providing avenues for redress if issues arise.
• Certifications and Reviews: While not always mandatory, industry certifications or positive, verifiable customer reviews on independent platforms can further validate a service’s ethical standing and competence.

Expresstech.ie Pricing

Understanding the pricing structure of Expresstech.ie is straightforward, as they provide clear price ranges for many of their core services directly on their homepage and product pages. Driveronhire.com Review

This upfront transparency is a significant advantage, allowing customers to estimate potential costs before committing to a repair.

Overview of Pricing Display

Expresstech.ie lists pricing in Euros €, which is appropriate for their Irish market.

They often display a “Sale price” and a “Regular price,” indicating potential discounts or standard service charges. For instance:

• MacBook Battery Replacement: Regular price €199.00 – €499.00, Sale price €130.00 – €300.00. This shows a considerable potential saving and a broad range, likely depending on the specific MacBook model and battery type.
• MacBook Screen Replacement & Repair: Regular price €449.00 – €1,150.00, Sale price €349.00 – €995.00. Again, the range reflects the complexity and cost variations across different MacBook screens.
• MacBook Keyboard Replacement: Regular price €179.00 – €399.00, Sale price €159.00 – €349.00.
• PS5 HDMI Port Repair: Regular price €150.00, Sale price €120.00. This is a fixed price, common for more standardized repairs.
• Xbox Series S/X HDMI Port Replacement: Regular price €150.00, Sale price €150.00. In this specific example, the sale price is the same as the regular price, suggesting no current discount.
• Nintendo Switch Charging Port Replacement: Regular price €120.00, Sale price €120.00.

Factors Influencing Price

The price ranges displayed on Expresstech.ie indicate that the final cost will depend on several factors:

• Device Model: Newer or more high-end devices often have more expensive parts and require more specialized repair techniques. For example, a MacBook Pro screen will likely be more expensive than a MacBook Air screen.
• Specific Component: The cost varies significantly between different parts. A battery replacement is typically less expensive than a logic board repair or a full screen assembly.
• Complexity of Repair: Some repairs are more labor-intensive or require specialized tools, which can influence the final cost.
• Part Quality: While Expresstech.ie states they use “premium” or “genuine” parts, variations in part sourcing can also affect pricing.

Refurbished iPhone Pricing

For their “Expresstech approved quality Premium Refurbished iPhones,” the pricing will naturally vary greatly depending on the iPhone model, storage capacity, and cosmetic condition. Diversionstores.com Review

The website encourages users to “Shop all Refurbished products,” which would lead to specific listings with their respective prices.

The key value proposition here is the saving compared to a new device, coupled with the included one-year warranty.

Payment and Checkout Process

While the specific payment gateways aren’t detailed on the homepage, the presence of a shopping cart and a “Checkout” button implies a standard e-commerce transaction process.

Customers can add repair services or refurbished products to their cart, view the subtotal with VAT included, and proceed to payment.

This structure is typical for online retail and service booking platforms. Recordclick.com Review

The prompt to “Start Shopping” from an empty cart is user-friendly and encourages engagement.

Expresstech.ie vs. Competitors

When evaluating Expresstech.ie against its competitors, it’s important to consider various aspects like service breadth, pricing model, convenience, and reputation.

While direct comparison requires real-time quotes, we can analyze their general positioning.

Comparison with Local Independent Repair Shops

• Expresstech.ie: Benefits from being an established, Irish-owned business with a professional online presence. Their clear pricing ranges and stated turnaround times are a significant advantage. They also offer refurbished products, which many smaller shops might not.
• Independent Shops: Often highly specialized in certain repairs or brands. They might offer slightly lower prices due to lower overheads or more personalized service. However, transparency in pricing can vary, and they might not have the same extensive online capabilities or consistent warranty policies as Expresstech.ie.
• Verdict: Expresstech.ie offers a more structured and transparent experience with broader service capabilities than many individual local shops. For consistency and clear communication, Expresstech.ie likely edges out fragmented local options.

Comparison with Manufacturer Authorized Service Centers e.g., Apple Store, Samsung Service

• Expresstech.ie: Offers competitive speed e.g., 60-minute iPhone repairs, 4-hour MacBooks and potentially lower prices than official centers, especially if devices are out of warranty. They use “premium” parts, which may or may not be OEM.
• Authorized Centers: Guarantee OEM parts and manufacturer-certified technicians. Repairs typically uphold the original warranty, and some services might only be available through authorized channels e.g., specific logic board replacements directly from Apple. However, they can be significantly more expensive and have longer wait times or require appointments.
• Verdict: For warranty-sensitive repairs or insistence on 100% OEM parts, authorized centers are the go-to. For out-of-warranty devices seeking a faster, potentially more affordable, and reliable repair with quality parts, Expresstech.ie presents a strong alternative.

Comparison with National Retailer Tech Services e.g., Best Buy Geek Squad, Staples Tech Services in the US/Canada context

• Expresstech.ie: Focuses purely on repair and refurbished sales, offering specialized expertise. Their “Irish-Owned” status is a unique selling proposition for the local market.
• National Retailers: Offer convenience with many physical locations and a broader range of tech services beyond just repairs e.g., setup, software troubleshooting, training. They leverage brand recognition. However, repair turnaround times can sometimes be longer, and pricing might be less flexible than specialized repair shops.
• Verdict: Expresstech.ie offers a more focused, potentially faster, and specialized repair service. National retailers might be preferred for convenience and a wider array of general tech support needs, but may not be as specialized in repair.

Comparison with Online/Mail-in Repair Services

• Expresstech.ie: Offers a “Rest of Ireland Courier” option, positioning them as a mail-in service, but they also have a physical walk-in store and Dublin collect/return. This hybrid model offers flexibility.
• Pure Online/Mail-in Services: These services often compete on price and convenience for those without local repair options. However, the lack of a physical presence can sometimes be a concern for customers, and the entire process relies on shipping logistics.
• Verdict: Expresstech.ie’s hybrid model is advantageous, combining the reach of a mail-in service with the accountability and trust of a physical location.

In summary, Expresstech.ie carves out a strong niche by combining the professionalism and transparency of a larger entity with the specialized focus of a dedicated repair service.

How to Cancel Expresstech.ie Subscription / Free Trial

Based on the information provided on the Expresstech.ie homepage, there is no mention of any subscription services or free trials. Driveden.com Review

The website primarily focuses on one-time repair services for various electronic devices and the sale of refurbished iPhones.

Therefore, the concept of canceling a “subscription” or “free trial” as typically understood with SaaS platforms or ongoing memberships does not apply to Expresstech.ie.

Their business model revolves around:

• Transactional Services: Customers pay for specific repairs as needed e.g., iPhone screen replacement, MacBook battery replacement. These are one-off payments for a service rendered.
• Product Sales: The purchase of refurbished iPhones is a direct product sale, not tied to a recurring subscription.

What to Do if You Need to Adjust or Cancel a Repair Order

While there are no subscriptions, customers might need to cancel or adjust a repair order they’ve initiated. In such cases, the process would likely involve:

1. Contacting Customer Service Directly: The most effective way to modify or cancel an order would be to reach out to Expresstech.ie’s customer service. Grafterr.com Review

   • Phone: Call 01 644-9555 during their operating hours Monday to Friday, 8 am to 6 pm. This is usually the quickest method for urgent changes.
   • Email: Use the contact form or email address provided on their “Contact Us” section. This allows for written communication and a record of your request.

2. Providing Order Details: When contacting them, be prepared to provide all relevant details of your repair order, such as:

   • Your name and contact information
   • Device type and model
   • The specific repair service requested
   • Any order reference numbers or dates of initial contact/drop-off

3. Understanding Their Policy: Depending on the stage of the repair e.g., if parts have already been ordered or work has commenced, there might be specific policies regarding cancellations or potential charges for diagnostics or restocking fees. It’s advisable to inquire about these policies when placing an order or if considering cancellation.

In essence, Expresstech.ie operates on a pay-per-service model.

If you’ve placed an order for a repair or a refurbished device and wish to make changes, direct communication with their customer support team is the necessary step.

FAQ

What services does Expresstech.ie offer?

Expresstech.ie offers a wide range of repair services for electronic devices, including iPhones, MacBooks, iPads, Samsung phones and tablets, other laptops and computers, Apple Watches, Microsoft Surface devices, Google Pixel phones, and various game consoles PS5, Xbox, Nintendo Switch. They also sell premium refurbished iPhones. Snowjoe.com Review

Where is Expresstech.ie located?

Expresstech.ie has a physical store located in Dublin 2, Ireland.

They also offer collect & return services within Dublin and courier services for the rest of Ireland.

What are Expresstech.ie’s operating hours?

Expresstech.ie’s contact center is open from Monday to Friday, 8 am to 6 pm.

It’s advisable to check their website or contact them directly for specific store hours if you plan a walk-in visit.

Does Expresstech.ie offer a warranty on repairs?

Yes, Expresstech.ie offers a 12-month warranty on all game console repairs. Fasttrackremovals.com Review

While not explicitly stated for all other repairs on the homepage, it’s a good practice to inquire about warranty terms for specific services.

Do refurbished iPhones from Expresstech.ie come with a warranty?

Yes, all “Expresstech approved quality Premium Refurbished iPhones” come with a one-year warranty, ensuring peace of mind for buyers.

How long do repairs typically take at Expresstech.ie?

Repair times vary by device and issue.

Expresstech.ie highlights “60 Minute Service” for many iPhone screen, battery, camera, and charging repairs, and “4 Hour Service” for MacBook battery, screen, and keyboard replacements.

Game console repairs often have a “24 Hour Service” turnaround. Jhanviglobalsolution.com Review

Can I get a repair done without an appointment?

Yes, for many phone repairs, Expresstech.ie states “No appointment needed — just walk in and we’ll take care of the rest.” It’s best to confirm for specific or complex repairs.

How can I get a price estimate for a repair?

Expresstech.ie displays price ranges for common repairs directly on their website, such as for MacBook components.

For other repairs, you can initiate a repair request online or contact them via phone or email for a detailed quote.

What types of parts does Expresstech.ie use for repairs?

Expresstech.ie states that they use “premium screens, keyboards and batteries” for MacBooks and “high-quality parts” for phone repairs, ensuring optimal performance.

Does Expresstech.ie repair water-damaged devices?

Yes, the website mentions that they fix “water damage” among other issues for phones.

Does Expresstech.ie offer data recovery services?

The homepage focuses primarily on hardware repairs.

While “Logic Board Repair” is mentioned, indicating complex electrical work, specific data recovery services are not explicitly detailed.

It’s recommended to contact them directly for data recovery inquiries.

Can I send my device for repair if I’m not in Dublin?

Yes, Expresstech.ie offers a “Rest of Ireland Courier” option, allowing customers outside of Dublin to send their devices for repair.

Does Expresstech.ie repair all iPhone models?

The website indicates they fix “all major brands” and specific iPhone models.

It’s safe to assume they cover a wide range of iPhone models, but for very old or very new models, specific availability should be confirmed.

How does Expresstech.ie handle my personal data during repair?

While their website doesn’t explicitly detail a data privacy policy for repairs on the homepage, a reputable repair service should advise customers to back up their data and assure them of data confidentiality.

It’s important to discuss this when dropping off your device.

Can I track the status of my repair online?

The homepage doesn’t prominently feature an online repair tracking system.

You would likely need to contact their customer service for updates on your repair status.

Are the refurbished iPhones unlocked?

The website doesn’t specify if the refurbished iPhones are unlocked.

This is a crucial detail to verify before purchase, usually listed on individual product pages.

What payment methods does Expresstech.ie accept?

While not explicitly stated, the presence of an online cart and checkout system suggests standard online payment methods credit/debit cards, potentially PayPal. In-store payments would typically include card and cash.

Does Expresstech.ie offer repairs for devices not listed on their homepage?

The website lists a comprehensive range of devices and common repairs.

For devices or issues not explicitly mentioned, it’s always best to contact Expresstech.ie directly to inquire about their capabilities.

What is the process for starting a repair online?

The website has a “START A REPAIR” button, which likely directs you to a section where you can select your device, describe the issue, and initiate the repair process online or get a quote.

Is Expresstech.ie an authorized service provider for Apple or Samsung?

The website does not explicitly state that they are an “authorized” service provider for specific brands like Apple or Samsung.

They operate as an independent repair center that uses “premium” or “high-quality” parts.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Expresstech.ie Review Latest Discussions & Reviews: