Ezhire.ae Reviews

Based on checking the website, Ezhire.ae appears to be a legitimate online car rental platform operating in the UAE, Saudi Arabia, Bahrain, and Qatar.

It distinguishes itself by offering a seemingly streamlined car rental experience primarily through a mobile app, emphasizing features like no-deposit rentals, fast delivery, and 24/7 support.

The platform aims to simplify the often cumbersome process of traditional car rentals, allowing users to book and receive vehicles on demand.

The service caters to various rental durations, including daily, weekly, and monthly options, and boasts a diverse fleet ranging from economy cars to luxury and exotic vehicles.

It also provides chauffeur services, adding another layer of convenience for business travelers or those seeking a driven experience.

Ezhire.ae positions itself as a modern solution to car rental needs, focusing on accessibility and ease of use, which could be appealing for both residents and tourists in the UAE.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Ezhire.ae Review & First Look

Upon initial examination, Ezhire.ae presents itself as a user-friendly and efficient platform for car rentals in the UAE and beyond.

The website’s design is clean, with clear navigation and an emphasis on downloading their mobile application for the core service.

This app-centric approach is a significant departure from traditional rental agencies, aiming to reduce paperwork and waiting times.

App-First Approach

Ezhire.ae heavily promotes its mobile app as the primary interface for all transactions, from booking to customer support. This is a deliberate strategic choice designed to offer on-demand services and a frictionless customer experience. The app centralizes all interactions, allowing users to:

• Browse available vehicles.
• Select rental durations daily, weekly, monthly.
• Upload necessary documents driver’s license, Emirates ID/passport, credit card.
• Process payments.
• Extend rentals.
• Access 24/7 chat support.

This integration promises a convenient and modern rental process, moving away from physical paperwork and counter interactions.

Geographic Reach

Ezhire.ae operates across multiple key regions, demonstrating a significant footprint in the Middle East. Their listed operational areas include:

• UAE: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah, Al Ain.
• Saudi Arabia.
• Bahrain.
• Qatar.

This broad coverage indicates a well-established network and caters to a wide customer base, including both residents and international visitors looking for convenient transportation solutions across these regions.

Ezhire.ae Features

Ezhire.ae offers a suite of features designed to differentiate it from traditional car rental companies, primarily focusing on convenience, flexibility, and a simplified process.

No Deposit Policy

One of the most touted features of Ezhire.ae is its “no deposit required” policy. This is a significant advantage, as traditional car rental companies often require substantial security deposits that can tie up funds for days or weeks. Ezhire.ae’s approach aims to make car rental more accessible and affordable, particularly for those who may not want to or cannot afford to have a large sum held as a deposit. The website states, “We believe that deposits for car rental are a thing of the past.”

Fast Delivery & Pickup

Ezhire.ae emphasizes speed and convenience with its “fast delivery” service, promising car delivery to the customer’s location, often within an hour. This on-demand model is a key differentiator, eliminating the need for customers to travel to a rental office. Additionally, they offer free pickup from various locations in the UAE, further enhancing the user experience by reducing logistical burdens. Texasjackets.com Reviews

Diverse Vehicle Fleet

The platform boasts a wide selection of cars to meet various customer needs and preferences. This includes:

• Economy Cars: Such as the Mitsubishi Attrage and Nissan Sunny, ideal for budget-conscious travelers or daily commuting.
• SUVs: Including models like the Nissan Pathfinder, suitable for families or those needing more space and ruggedness.
• Luxury and Exotic Cars: Options like the Lamborghini Huracan and Rolls Royce Phantom are available for those seeking a premium or high-performance driving experience.

This diverse fleet ensures that users can find a vehicle appropriate for almost any occasion or requirement.

Flexible Rental Durations

Ezhire.ae provides flexible rental periods, catering to both short-term and long-term needs. Options include:

• Daily Car Rental: For quick trips or temporary needs.
• Weekly Car Rental: Suitable for extended stays or short projects.
• Monthly Car Rental: Offering “highly discounted and competitive rates” for those requiring a vehicle for an extended period, providing an alternative to traditional car ownership or leasing without long-term commitments. This flexibility is crucial for adapting to varying travel and business schedules.

Chauffeur Services

Beyond self-drive rentals, Ezhire.ae also offers chauffeur services, providing a car with an experienced and reliable driver. This feature is particularly beneficial for:

• Business travelers who need to focus on their work.
• Tourists seeking comfortable and stress-free transportation.
• Individuals attending important events and preferring to be driven.

This adds a layer of luxury and convenience, catering to a broader range of transportation needs.

24/7 Customer Support

Ezhire.ae highlights its 24/7 customer support available through the app’s chat function. This ensures that users can get assistance at any time, addressing concerns, queries, or emergencies promptly. The availability of human support around the clock is a crucial aspect for a service that operates on an on-demand model, providing peace of mind to customers.

Ezhire.ae Pros & Cons

When evaluating Ezhire.ae, it’s important to weigh its advantages against potential drawbacks, based on the information provided on their website.

Advantages

• No Deposit Required: This is a significant draw, eliminating a common barrier and financial burden associated with traditional car rentals. For many, freeing up that capital is a must.
• App-Based Convenience: The entire rental process, from booking to extending and support, is handled through a mobile app. This offers unparalleled ease of use, enabling quick and on-demand car access.
• Fast Delivery & Pickup: The promise of car delivery to your doorstep within an hour, and free pickup, streamlines the experience by removing the need to visit a physical rental office. This saves time and effort.
• Diverse Fleet: With options ranging from economy to luxury and exotic cars, users have a wide selection to choose from, catering to various budgets and preferences.
• Flexible Rental Periods: Daily, weekly, and monthly rental options provide excellent flexibility, accommodating both short-term and longer-term needs without rigid contracts.
• 24/7 Customer Support: Around-the-clock support via in-app chat is crucial for addressing immediate concerns or issues, providing peace of mind to renters.
• Acceptance of Debit Cards: Unlike many traditional rental companies that often require credit cards, Ezhire.ae’s acceptance of debit cards for payment broadens its accessibility to a wider customer base.
• Comprehensive Insurance: The inclusion of comprehensive insurance as standard, with the option for full coverage, ensures peace of mind regarding potential accidents or damages.

Potential Drawbacks

• Reliance on App: While an advantage for tech-savvy users, those less comfortable with mobile apps might find the app-centric approach less intuitive.
• Potential for Hidden Fees Non-Rental Charges: While the website states “no hidden fees,” it also mentions “Non-Rental Charges.” It’s essential for users to thoroughly understand what these charges entail e.g., traffic fines, tolls, excessive cleaning, late return fees to avoid unexpected costs. For instance, the site lists categories like “Traffic Fines Info,” “Parking Guides,” and “Non-Rental Charges” under its resources, indicating these are areas where additional costs can accrue if not managed carefully.
• Availability: While they claim a large fleet, specific models, especially luxury or exotic cars, might have limited availability depending on demand and location.
• Customer Service Responsiveness: While 24/7 support is advertised, the quality and speed of human interaction via chat can vary. Real-world experiences may differ from advertised promises.
• Vehicle Condition on Delivery: While Ezhire.ae claims “modern, clean, and well-maintained vehicles,” the actual condition upon delivery can sometimes be a point of contention for any rental service. It’s crucial for users to follow the advice of recording a video and taking pictures of the car before driving off to document its condition.
• Extension Policy: While extensions are possible through the app, the requirement to extend at least 3 hours before the rental end time needs strict adherence to avoid issues or additional charges.

Ezhire.ae Pricing

Ezhire.ae’s pricing model is designed to be competitive and transparent, particularly with its emphasis on no-deposit rentals and flexible durations.

Daily, Weekly, and Monthly Rates

The platform offers varied pricing structures to accommodate different rental needs:

• Daily Rates: Designed for short-term use, catering to quick errands or single-day excursions. The website briefly highlights limited-time offers, such as “daily rentals from AED 79/day” as of the last update on the homepage.
• Weekly Rates: Provide a cost-effective option for rentals lasting several days to a week, often with a slight discount compared to cumulative daily rates.
• Monthly Rates: Positioned as a highly competitive solution for longer-term needs, serving as an alternative to car ownership or traditional leasing. The website mentions “subscriptions starting from AED 1399/month,” indicating significant savings for extended periods.

Transparency in Pricing

Ezhire.ae aims for transparency, stating, “all of our rates are upfront and transparent.” This is intended to reassure customers that there are “no hidden fees or add-ons” for the base rental. Restaurantsupply.com Reviews

However, it’s crucial for users to understand that this refers primarily to the rental cost itself. Additional charges can still apply for:

• Tolls Salik/Darba: These are typically charged separately based on usage.
• Traffic Fines: Any fines incurred during the rental period are the responsibility of the renter. The website provides extensive guides on checking and paying traffic fines across different UAE emirates.
• Fuel: Vehicles are generally delivered with a certain fuel level and must be returned with a similar level, or refueling charges may apply.
• Excess Mileage: While not explicitly detailed on the homepage, most rental agreements have mileage limits, and exceeding these can incur additional costs.
• Damage/Cleaning Fees: If the vehicle is returned with damage beyond normal wear and tear, or requires excessive cleaning, additional charges may be levied.

Payment Methods Accepted

Ezhire.ae accepts multiple payment methods to enhance accessibility:

• Credit Cards: Standard for most rental services.
• Debit Cards: This is a notable differentiator, as many traditional rental companies do not accept debit cards for security deposits though Ezhire.ae has no deposit. This widens the pool of potential customers.

The website clearly states that a credit card is required for tourists while residents can use a debit card along with Emirates ID and UAE Driving License.

Ezhire.ae Alternatives

While Ezhire.ae offers a compelling, app-driven car rental experience with its no-deposit policy, several other options exist in the UAE and wider GCC region, catering to different preferences and needs.

Traditional Car Rental Agencies

• Hertz, Avis, Budget, Europcar: These are global giants with a strong presence in the UAE.
  • Pros: Extensive fleets, well-established customer service infrastructure, airport presence, often offer loyalty programs.
  • Cons: Typically require significant security deposits often on a credit card, involve more paperwork and waiting times at physical counters, less flexibility in terms of on-demand delivery.
  • Best For: Travelers who prefer established brands, those needing cars directly at airports, or corporate clients with existing accounts.

Local Car Rental Companies

• Thrifty, Dollar, Sixt local franchises, and numerous smaller independent operators:
  • Pros: Can sometimes offer more competitive rates, more localized service, potentially flexible negotiation on terms for long-term rentals.
  • Cons: Quality of fleet and customer service can vary widely, less emphasis on technology, may still require deposits and extensive paperwork.
  • Best For: Budget-conscious renters, those who prefer direct interaction, or individuals looking for very specific local arrangements.

Car Subscription Services Emerging Trend

• Similar to Ezhire’s monthly rentals, but often dedicated platforms: While Ezhire.ae offers monthly rentals, dedicated car subscription services are growing.
  • Pros: All-inclusive monthly fee covering insurance, maintenance, and sometimes even roadside assistance. extreme flexibility without the commitment of ownership or long-term leasing. often include vehicle swap options.
  • Cons: Can be more expensive than traditional long-term rentals or purchasing a used car. limited mileage caps might apply. fewer vehicle choices than a full rental fleet.
  • Best For: Individuals or businesses seeking maximum flexibility without the burdens of ownership, those who like to frequently change cars, or expats new to the country.

Ride-Hailing Services e.g., Careem, Uber

• While not car rental, these services offer on-demand transportation.
  • Pros: Ultimate convenience, no driving required, no parking worries, payment handled within the app, ideal for short, sporadic trips.
  • Cons: Not suitable for road trips or extended self-drive needs, can become very expensive for frequent or long-distance travel, no personal vehicle available.
  • Best For: Tourists or residents needing occasional point-to-point transport, those who don’t drive, or when alcohol consumption is anticipated.

Public Transportation

• Dubai Metro, Taxis, Buses:
  • Pros: Highly affordable, environmentally friendly, no parking or traffic stress, extensive networks in major cities like Dubai.
  • Cons: Limited flexibility, not always available in all areas, can be crowded, schedule-dependent.
  • Best For: Budget travelers, daily commuters within city centers, or those preferring not to drive.

Car Rental Requirements for Ezhire.ae

To rent a car with Ezhire.ae in the UAE, both residents and tourists need to meet specific document requirements, designed to be straightforward and hassle-free.

For Residents

UAE residents need to upload the following documents through the Ezhire app:

• Emirates ID: This is the national identity card for UAE residents and is a mandatory document.
• UAE Driving License: A valid driving license issued by the UAE authorities is required. This confirms the renter’s legal eligibility to drive within the country.
• Debit Card: Ezhire.ae uniquely accepts debit cards for payment, making it more accessible compared to many traditional rental companies that often insist on credit cards.

For Tourists

International visitors planning to rent a car through Ezhire.ae must provide:

• International Driving Licence & Permit IDP: This is often required in conjunction with your home country’s driving license. The IDP translates your license into multiple languages and validates it internationally. It’s crucial to check if your specific country’s license is directly accepted or if an IDP is strictly necessary.
• Valid Passport & UAE Visa: Your passport serves as your primary identification, and a valid UAE visa or entry stamp for visa-on-arrival nationalities confirms your legal entry and stay in the country.
• Credit Card: Unlike residents, tourists are typically required to use a credit card for payment. While Ezhire.ae promotes “no deposit,” credit card details are still essential for transactional security and potential post-rental charges e.g., fines, tolls.

Key Considerations for All Renters

• Minimum Age: While not explicitly detailed on the homepage, most car rental companies in the UAE require renters to be at least 21 years old. For certain car categories e.g., luxury vehicles, the minimum age might be higher e.g., 25 years old. It’s advisable to check the specific terms and conditions within the app or website.
• Driving Experience: While not a specific document requirement, a certain period of driving experience e.g., 1 year or more is often an unspoken prerequisite for insurance purposes.
• Clear Document Uploads: Ensure that all uploaded documents are clear, legible, and current to avoid delays in the rental process. Any discrepancies can lead to rejection of the rental.
• Understanding Non-Rental Charges: Even with “no deposit,” renters are responsible for traffic fines, Salik toll charges, fuel, and any damages not covered by the basic insurance. Familiarize yourself with these potential additional costs to avoid surprises. The Ezhire.ae website provides resources on traffic fines and parking guides, indicating these are common areas for additional charges.

How to Extend an Ezhire.ae Rental

Extending a car rental with Ezhire.ae is designed to be as simple as the initial booking process, handled conveniently through their mobile application.

This flexibility is a key benefit, allowing users to adapt to changing plans without hassle.

Step-by-Step Extension Process

1. Access the Ezhire App: The entire extension process is managed within the Ezhire mobile application.
2. Locate Your Current Rental: Navigate to the section of the app that displays your active car rental order. This is usually under “My Rentals” or a similar tab.
3. Select “Extend Rental” Option: Within your active rental details, there should be a clear option to extend the rental period.
4. Choose New End Date/Time: You will then be prompted to select the desired new return date and time. The app will automatically calculate the additional cost based on your current rental rate or a new adjusted rate for the extended period.
5. Confirm Payment: The app will display the new total cost for the extended period. You will need to confirm the payment method linked to your account.
6. Receive Confirmation: Once confirmed, you will receive a confirmation within the app, indicating that your rental has been successfully extended.

Important Considerations for Extensions

• Advance Notice Requirement: Ezhire.ae explicitly states a critical condition for extensions: “you have to do it at least 3 hours before the end of your rental.” This is a strict policy designed to allow the company sufficient time to manage their fleet and schedule. Failing to extend within this timeframe could lead to complications, potential late return fees, or the car being marked as overdue.
• Availability: While extensions are generally smooth, the availability of your specific vehicle for an extended period is not always guaranteed, especially during peak seasons. If the car is pre-booked by another customer, Ezhire.ae might offer an alternative vehicle or require the original car’s return.
• Rate Changes: While often the extension will be at the same daily/weekly/monthly rate, sometimes rates can change, especially if you extend into a new pricing tier e.g., from weekly to monthly, or if a promotional rate expires. The app should clearly display the cost before you confirm.
• Insurance Coverage: Ensure that your insurance coverage remains valid for the extended period. Typically, it will automatically extend with the rental, but it’s always good to verify.
• Documentation: No additional physical documentation is usually required for an extension, as your initial documents are already on file. The digital extension in the app serves as your renewed rental agreement.

Traffic Fines & Parking Guides UAE for Ezhire.ae Users

Ezhire.ae provides extensive resources on traffic fines and parking regulations across the UAE, acknowledging that these are crucial aspects for renters to understand to avoid unexpected charges. Ctspoint.com Reviews

This proactive approach aims to educate users and minimize potential disputes.

Understanding Traffic Fines in the UAE

The UAE has strict traffic laws, and fines can be substantial.

Ezhire.ae’s website links to detailed guides for checking, paying, and appealing traffic fines in various emirates. Key points for renters include:

• Renter’s Responsibility: Any traffic fines incurred during the rental period are solely the responsibility of the renter. These fines will typically be added to your final bill or charged separately to your payment method.
• Salik Toll Gates: In Dubai, Salik is an electronic toll gate system. Each passage through a Salik gate incurs a charge AED 4. These charges are automatically detected and will be billed to the renter by Ezhire.ae, usually with a small service fee per toll.
• Darba Abu Dhabi Tolls: Similar to Salik, Abu Dhabi also has a toll gate system called Darba. Charges here also apply and will be passed on to the renter.
• Fine Notification: You may not be immediately notified of a fine. Rental companies typically receive notifications from traffic departments a few days or weeks later and will then process the charge against your account.
• Common Violations: Be aware of common violations that lead to fines, such as:
  • Speeding significant fines, often varying by speed excess.
  • Using a mobile phone while driving.
  • Not wearing a seatbelt.
  • Illegal parking.
  • Driving under the influence severely penalized, often leading to arrest and deportation.
  • Not adhering to lane discipline.
• Checking Fines: Ezhire.ae directs users to specific government portals e.g., Dubai Police, Abu Dhabi Police websites where fines can be checked using the vehicle’s plate number or the renter’s traffic file number.

Navigating Parking in the UAE

Parking regulations vary across emirates and even within different zones of the same city.

Ezhire.ae provides guides to help users understand parking payment methods and avoid fines.

• Paid Parking Zones: Most urban areas in the UAE have paid parking zones. Look for signage indicating:
  • Parking hours: When payment is required.
  • Zone code: Essential for SMS parking.
  • Rate: Cost per hour.
• Payment Methods:
  • Parking Meters: Coin-operated or card-operated machines where you can buy a ticket to display on your dashboard.
  • SMS Parking: A highly convenient method. Send an SMS with the correct format usually Plate Number_Zone Code_Duration to the designated shortcode. Your phone bill or credit will be charged.
  • Mobile Apps: Many emirates have dedicated parking apps e.g., RTA Dubai App, Mawaqif Abu Dhabi App that allow you to pay digitally and extend parking remotely.
  • Seasonal Parking Cards: For frequent users, seasonal cards offer unlimited parking in specific zones for a set period.
• Illegal Parking: Parking in prohibited areas e.g., yellow lines, fire hydrants, pedestrian crossings, in front of mosque entrances during prayer times will result in heavy fines and potentially vehicle impoundment.
• Airport Parking: Airports like Dubai International DXB and Abu Dhabi International AUH have designated short-term and long-term parking areas with specific fee structures.
• Mall Parking: Most shopping malls offer free parking, but some may introduce paid parking or charge for extended stays.

Understanding Non-Rental Charges with Ezhire.ae

While Ezhire.ae prides itself on a “no deposit” policy and transparent base rental rates, it’s crucial for users to understand that “non-rental charges” are a standard part of any car rental agreement and can accumulate if not managed properly.

These charges are distinct from the initial rental fee and usually relate to the usage and condition of the vehicle during the rental period.

Common Non-Rental Charges

Based on typical rental practices and hints from Ezhire.ae’s website content like “Traffic Fines Info” and “Parking Guides”, common non-rental charges include:

1. Traffic Fines:

   • Any speeding tickets, parking fines, or other traffic violations incurred during your rental period will be charged to you.
   • Ezhire.ae will likely add an administrative processing fee on top of the actual fine amount for handling the payment to the authorities. This is standard across the industry.
   • Pro Tip: Always drive cautiously, adhere to speed limits, and be mindful of traffic laws. Utilize the resources Ezhire.ae provides on checking fines.

2. Toll Charges Salik/Darba: Smartbuyglasses.co.uk Reviews

   • In Dubai, Salik road tolls are automatically detected. In Abu Dhabi, Darba operates similarly.
   • Each passage through a toll gate incurs a fee e.g., AED 4 for Salik. These accumulate and will be charged by Ezhire.ae, often with a small service fee per toll.
   • Pro Tip: Be aware of toll gate locations, especially if you are traveling frequently between emirates or through major city arteries.

3. Fuel Charges:

   • Rental cars are typically delivered with a certain amount of fuel e.g., full tank or a specific level.
   • If the car is not returned with the same fuel level, Ezhire.ae will charge you for the missing fuel, usually at a rate higher than pump prices, plus a refueling service fee.
   • Pro Tip: Always refuel the car to the agreed-upon level before returning it to avoid inflated fuel charges.

4. Excess Mileage Charges:

   • While not explicitly stated for all rentals on the homepage, most daily/weekly/monthly rental agreements have a specified daily or monthly mileage limit.
   • Exceeding this limit will incur additional charges per kilometer.
   • Pro Tip: If you anticipate extensive travel, check the mileage allowance for your chosen rental package. Monthly rentals often come with higher, or even unlimited, mileage.

5. Damage & Cleaning Fees:

   • If the vehicle is returned with damage beyond normal wear and tear that is not covered by your chosen insurance, you will be liable for repair costs.
   • This includes damage from accidents, scratches, dents, or broken components.
   • Excessive dirtiness e.g., spills, strong odors, pet hair that requires special cleaning can also result in additional charges.
   • Pro Tip: Before driving off, meticulously inspect the car and document any existing damage with photos and videos. Share these with Ezhire.ae to avoid being blamed for pre-existing issues. Return the car in a reasonably clean condition.

6. Late Return Fees:

   • If you return the car past the agreed-upon return time, late fees can be incurred. These are often charged per hour or per day, and can quickly add up.
   • Pro Tip: Always extend your rental through the app at least 3 hours before the due time if your plans change.

7. Loss of Keys/Documents:

   • Losing the car keys or any provided vehicle documents e.g., registration card will result in a significant replacement fee.
   • Pro Tip: Keep keys and documents secure.

How Non-Rental Charges Are Applied

Since Ezhire.ae operates without a deposit, these charges are typically billed directly to the credit or debit card used for the rental.

It’s common for these charges to appear a few days or weeks after the rental period ends, as it takes time for fines and tolls to be processed by authorities and passed on to the rental company.

Always read the full Terms & Conditions and Privacy Policy on the Ezhire.ae website and within the app before finalizing your booking. This will provide the most precise details on all potential charges and your responsibilities as a renter.

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Frequently Asked Questions

What is Ezhire.ae?

Ezhire.ae is a UAE-based mobile app car rental service operating in the UAE, Saudi Arabia, Bahrain, and Qatar, designed to simplify the car rental process with features like no-deposit rentals, on-demand delivery, and 24/7 support.

How is Ezhire.ae different from traditional car rental companies?

Ezhire.ae distinguishes itself by not requiring a security deposit, accepting debit cards for residents, offering app-based booking and management, and providing fast, on-demand delivery and pickup services, aiming to reduce paperwork and waiting times. Buyfreddie.com Reviews

Does Ezhire.ae require a deposit?

No, Ezhire.ae famously operates on a “no deposit required” policy for its car rentals, which is a key differentiator from most traditional car rental agencies.

What documents do I need to rent a car with Ezhire.ae as a resident?

As a UAE resident, you need a valid Emirates ID, a valid UAE Driving License, and a Debit Card for payment.

What documents do I need to rent a car with Ezhire.ae as a tourist?

As a tourist, you will need a valid International Driving Licence & Permit IDP along with your home country’s valid driving license, a valid Passport & UAE Visa, and a Credit Card for payment.

What types of cars are available on Ezhire.ae?

Ezhire.ae offers a diverse fleet including economy cars e.g., Nissan Sunny, SUVs e.g., Mitsubishi ASX, and luxury/exotic cars e.g., Lamborghini Urus, Range Rover Velar.

Can I rent a car monthly with Ezhire.ae?

Yes, Ezhire.ae offers monthly car rental options at competitive rates, providing flexibility for longer-term needs.

Does Ezhire.ae offer chauffeur services?

Yes, Ezhire.ae provides chauffeur services with experienced and reliable drivers for convenient business or personal travel.

What are Ezhire.ae’s operating hours?

Ezhire.ae offers 24/7 on-demand car delivery and pickup services, ensuring availability at any time.

How do I contact Ezhire.ae customer support?

You can contact Ezhire.ae customer support through the chat function within their mobile app, which is available 24/7.

Can I extend my car rental with Ezhire.ae?

Yes, you can extend your rental directly through the Ezhire.ae app.

It is recommended to do so at least 3 hours before your current rental period ends to avoid any issues. Evaq8.co.uk Reviews

Are traffic fines included in Ezhire.ae rental costs?

No, traffic fines are not included.

Any fines incurred during the rental period are the responsibility of the renter and will be charged separately, often with an administrative fee.

How does Ezhire.ae handle Salik toll charges?

Salik Dubai tolls and Darba Abu Dhabi tolls charges are automatically detected and will be billed to the renter by Ezhire.ae, typically with a small service charge per toll.

What happens if I return the car late to Ezhire.ae?

If you return the car past the agreed-upon time without extending your rental, you may incur late return fees, which are often charged hourly or daily.

Is insurance included with Ezhire.ae rentals?

Yes, Ezhire.ae car rental service includes comprehensive insurance.

You also have the option to add full coverage for extra protection at an additional cost.

Can I pay with a debit card on Ezhire.ae?

Yes, UAE residents can pay with a debit card.

However, tourists are generally required to use a credit card.

Does Ezhire.ae deliver cars to my location?

Yes, Ezhire.ae offers fast, on-demand car delivery to your specified location, often within an hour, and also provides free pickup services.

What if I find existing damage on the car delivered by Ezhire.ae?

It is strongly recommended to inspect the car thoroughly before driving off, documenting any existing dents or scratches with photos and videos, and sharing them with Ezhire.ae to avoid future disputes. Clydewindows.com Reviews

Are there mileage limits on Ezhire.ae rentals?

While not explicitly detailed for all types of rentals on their homepage, most car rental agreements, including those for Ezhire.ae, typically have specified daily or monthly mileage limits, with excess mileage incurring additional charges.

What are “Non-Rental Charges” on Ezhire.ae?

Non-rental charges refer to additional fees that are not part of the base rental rate, such as traffic fines, toll charges Salik/Darba, fuel charges if the tank isn’t returned at the same level, excess mileage fees, and charges for damage or excessive cleaning.