
Based on checking the website, Fastcloud.global appears to offer cloud hosting services primarily aimed at accounting professionals and small businesses utilizing software like QuickBooks, ProSeries, and Drake.
The website emphasizes 24/7 support, data security, and cost savings through cloud migration.
However, a thorough review reveals some areas that could raise concerns for a discerning user, especially when assessing the overall trustworthiness and completeness of information typically expected from a leading hosting provider.
Overall Review Summary:
- Website Professionalism: Moderate. The design is clean, but the content organization and repetition of phone numbers are a bit jarring.
- Information Transparency: Lacking in some critical details. Key specifications like RAM and Disk Space are often marked “NA” or simply “NO” in the pricing table, which is a significant red flag for a hosting service.
- Security Claims: General, without specific, verifiable third-party attestations readily visible beyond “SAS 70 certified” which is an older standard.
- Customer Support: Heavily promoted with 24/7 availability via phone, but live chat or ticketing systems are not prominently featured.
- Pricing Clarity: Provided in detail for QuickBooks plans, but lack of concrete specifications for resource allocation RAM, Disk Space for certain plans is concerning.
- Terms of Service/Privacy Policy: Not immediately visible or easily accessible from the homepage, which is a critical omission for any online service.
- Business Legitimacy Indicators: Physical address, company registration details, and detailed ‘About Us’ information are missing, hindering full verification of the entity behind the service.
The site presents itself as a solution for managing accounting data efficiently in the cloud, highlighting benefits like accessibility, collaboration, and reduced IT infrastructure costs.
While these are valid advantages of cloud hosting, the lack of crucial technical specifications and transparency in corporate information makes it difficult to fully recommend Fastcloud.global without further independent verification.
For any serious business looking to entrust their critical data, a higher level of detail and verifiable credentials are non-negotiable.
Here are some ethical and reliable alternatives for cloud hosting and related services:
- Amazon Web Services AWS: A global leader in cloud computing, offering a vast array of services from compute power EC2 to storage S3, databases, analytics, machine learning, and more.
- Key Features: Comprehensive suite of services, global infrastructure, highly scalable, pay-as-you-go pricing, extensive documentation, robust security features.
- Price: Variable, based on usage. offers a free tier for new users.
- Pros: Industry standard, massive ecosystem, highly customizable, reliable.
- Cons: Can be complex for beginners, cost management requires attention, steep learning curve.
- Microsoft Azure: Microsoft’s cloud computing platform, offering a wide range of services including computing, analytics, storage, and networking. It integrates well with existing Microsoft technologies.
- Key Features: Hybrid cloud capabilities, strong enterprise focus, broad range of services, excellent integration with Windows ecosystem, robust security and compliance.
- Price: Usage-based, with various pricing models and a free account option.
- Pros: Ideal for Microsoft-centric organizations, strong developer tools, good global reach.
- Cons: Can be expensive for heavy usage, learning curve for non-Microsoft users.
- Google Cloud Platform GCP: Google’s suite of cloud computing services that runs on the same infrastructure Google uses for its end-user products like Google Search and YouTube.
- Key Features: Strong analytics and machine learning capabilities, excellent global network, competitive pricing, Kubernetes focus, powerful data tools.
- Price: Pay-as-you-go, with discounts for sustained use and a free tier.
- Pros: High performance, strong open-source support, innovative services, good for data-intensive applications.
- Cons: Smaller market share than AWS/Azure, less mature ecosystem in some areas.
- DigitalOcean: Known for its simplicity and developer-friendly approach, offering Droplets VMs, managed databases, and app platform services.
- Key Features: Simple UI, predictable pricing, SSD-only storage, strong community support, one-click app installs.
- Price: Starts at $4/month for basic Droplets, clear pricing structure.
- Pros: Easy to use for developers, affordable, good for smaller projects and startups, fast deployment.
- Cons: Fewer advanced enterprise features compared to larger providers, less global reach.
- Vultr: Provides high-performance SSD cloud servers across 32 data centers worldwide, focusing on fast deployment and a global presence.
- Key Features: Global footprint, hourly billing, wide range of OS options, dedicated instances, bare metal servers.
- Price: Starts at $2.50/month, hourly billing available.
- Pros: Very competitive pricing, strong global presence, high performance.
- Cons: Less comprehensive managed services, support can be slower than dedicated enterprise solutions.
- Linode: A cloud hosting provider specializing in Linux-based virtual private servers VPS, offering reliable and scalable infrastructure.
- Key Features: Linux-focused, predictable pricing, high performance, robust API, managed Kubernetes.
- Price: Starts at $5/month, clear pricing tiers.
- Pros: Excellent for Linux users, strong performance, reliable service, good documentation.
- Cons: Limited Windows support, smaller feature set compared to hyperscalers.
- Kamatera: Offers highly flexible and scalable cloud infrastructure services, allowing users to customize servers with specific CPU, RAM, and storage configurations.
- Key Features: Instant deployment, customizable server configurations, global data centers, unmetered bandwidth, 24/7 support.
- Price: Pay-as-you-go, with flexible pricing based on custom configurations. free trial available.
- Pros: High flexibility, pay-per-use model, strong performance, good for specific workload needs.
- Cons: Interface can be less intuitive for beginners, some advanced features might require more technical expertise.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Fastcloud.global Review & First Look: Unpacking the Offering
When you hit the Fastcloud.global homepage, the first thing that jumps out is their pitch: cloud hosting, specifically tailored for accounting professionals and small businesses using software like QuickBooks, ProSeries, and Drake.
It’s a niche focus, which can be a good thing if you’re squarely in that target audience.
The site immediately throws out phone numbers for 24/7 support, aiming to instill confidence.
They talk about “independent hosting” as a “better solution,” a somewhat vague claim without deeper context.
The initial impression is that of a service trying to cater directly to a pain point: managing accounting data efficiently without the burden of local IT infrastructure.
They highlight how cloud hosting can “bring profits to business with minimum cost” by reducing IT expenses and enhancing efficiency.
This is a standard, albeit important, benefit of cloud adoption.
Initial Impressions and Missing Information
- Contact Information: While phone numbers are prominently displayed, the lack of a clear physical address or company registration details immediately raises questions. For a business that handles sensitive financial data, knowing the physical location and legal entity is paramount for trust and accountability. Most established cloud providers have this information readily available.
- Website Navigation and Structure: The homepage itself is quite long, acting almost as a single-page brochure. Important links like “Terms of Service,” “Privacy Policy,” or a dedicated “About Us” page are not clearly accessible from the main navigation or footer. This is a significant concern, as these documents outline the legal framework, data handling practices, and the company’s identity.
- Trust Signals: Beyond the “since 2002” claim, there’s a scarcity of independent trust signals. There are no readily apparent customer testimonials, case studies, or third-party certifications other than an outdated SAS 70 mention that would bolster their credibility. A reputable service would typically showcase these to build user confidence.
- Grammar and Repetition: Minor grammatical inconsistencies and repeated phone numbers across the page suggest a lack of meticulous review, which can subtly undermine a professional image, especially for a service dealing with critical business operations.
Fastcloud.global Features: What’s On Offer?
Fastcloud.global promotes several key features across its different hosting plans, aiming to provide a comprehensive solution for accounting software users.
They emphasize accessibility, collaboration, and data security as core benefits.
Core Hosting Offerings
- ProSeries Hosting: Positioned for “hassle-free data management of forms, invoices, and other accounting documents.” The implication is a specialized environment optimized for ProSeries software performance.
- CRM Hosting: Described as a “perfect solution for all small-to-medium size businesses with an excellent ROI and reduced cost.” This suggests broader application beyond just accounting, indicating they might offer generic CRM hosting solutions.
- Fast Cloud General: This seems to be their overarching cloud offering, highlighted by a “strong network of servers for ensuring impeccable scalability, flexibility and round-the-clock assistance.” This is a standard promise for cloud services, but the details matter.
- QuickBooks Cloud Hosting: This is where the website provides the most detail. They list various plans Free, Basic, Silver, Gold, Platinum, Corporate specifically for QuickBooks Pro, Premier, and Enterprise software.
Key Service Inclusions Based on Pricing Table
- User Access: Plans vary from single-user Free, Basic to multi-user Silver, Gold, Platinum, Corporate, indicating scalability for teams.
- Core Software Support: PDF Reader, Office Suite Excel, Word, PPT, Outlook are listed for most paid plans, suggesting a full desktop environment.
- Disk Technology: All paid plans explicitly mention “SSD” Solid State Drive, which is crucial for performance.
- Data Backup: “Daily Data Backup Two Kinds of Backup, Folder Level Incremental Backup and whole VM Backup both” is promised for paid plans, which is a good security measure.
- Data Center Location: “U.S” is specified for paid plans.
- Operating System: “Server 2012 R2” is mentioned for all plans, which is an older server OS. Modern cloud hosting typically runs on newer Windows Server versions e.g., 2019, 2022 or Linux distributions. Using an older OS can have implications for security, performance, and compatibility with newer software versions.
- Security Features: Paid plans include “Firewall Protection,” “Intrusion Detection and Prevention,” and “Two Factor Authentication.” These are essential security layers.
- Support: 24/7 Service & Processing is listed as “Yes” for all paid plans, reinforcing their commitment to round-the-clock assistance.
Missing or Vague Feature Details
Despite the listed features, several critical omissions or vague details in the pricing table undermine the transparency: Imvucrashcode.com Review
- RAM: Consistently marked as “NA” Not Applicable for all plans. This is a fundamental resource specification for any virtual server or cloud environment. Without knowing the allocated RAM, it’s impossible to gauge performance expectations.
- Disk Space: Marked “NO” for the Free and Basic plans, and only specified for Silver 5GB, Gold 8GB, Platinum 10GB, and Corporate 10GB. For hosting accounting data, these disk space allocations appear quite small, especially for multi-user environments or businesses with extensive historical data.
- Scanning: Listed as “NA” for all plans. For accounting firms that deal with physical documents, scanning capabilities within the cloud environment can be crucial.
- Disaster Recovery: Marked “NO” for the Free plan, but “YES” for all paid plans. While good for paid users, the lack of detail on the RPO Recovery Point Objective and RTO Recovery Time Objective for disaster recovery leaves critical questions unanswered for business continuity planning.
- Multi-user access: “NO” for Free and Basic, “YES” for Silver and higher. This is a clear distinction.
- Mobile Access: “Depends upon the mobile” is listed for all plans, which is a very vague response. Users expect clear information on mobile app availability or browser-based accessibility.
The inconsistency and lack of specific technical details, especially regarding RAM and Disk Space, are significant drawbacks.
Reputable cloud providers typically provide granular details on allocated resources, allowing users to make informed decisions based on their workload requirements.
Fastcloud.global Cons: What Raises Eyebrows
When you’re evaluating a cloud hosting provider, especially one that handles sensitive financial data, skepticism is a healthy trait.
While Fastcloud.global makes some bold claims, there are several significant red flags that could give a prudent user pause. These aren’t minor quibbles.
They touch upon transparency, industry best practices, and the fundamental trust required in a critical service provider.
Lack of Transparency and Corporate Information
- Missing Physical Address: This is perhaps the most glaring omission. Reputable businesses, especially those operating in the U.S. and handling financial data, typically display a clear physical address for their headquarters or primary office. The absence of this information makes it difficult to verify their legal entity and physical presence.
- No “About Us” Page Details: While a section vaguely states “Our Cloud Hosting Services Have Been Helping Accounting Professionals And Small Businesses Since 2002,” there’s no actual “About Us” page with company history, team members, or leadership. Transparency about who is behind the service builds immense trust.
- No Legal Pages ToS, Privacy Policy: The absence of easily accessible links to a Terms of Service ToS or Privacy Policy on the homepage is a critical failure. These documents are non-negotiable for any online service. They define the rights and responsibilities of both the provider and the user, explain data handling, dispute resolution, and service guarantees. Without them, users are operating blind.
- Unclear Company Registration: There’s no visible information about where the company is registered, its legal name, or any business identification numbers. This makes due diligence nearly impossible.
Vague Technical Specifications and Outdated Information
- “NA” or “NO” for Key Resources: As highlighted previously, crucial details like RAM are listed as “NA” across all plans. For disk space, it’s “NO” for lower plans and then strangely low for higher ones e.g., 10GB for a “Corporate Plan” with 5 users. This lack of transparency on fundamental computing resources is highly unusual for a cloud provider and makes it impossible to assess performance or suitability for specific workloads.
- Outdated Operating System: The mention of “OS Server 2012 R2” is a significant concern. Windows Server 2012 R2 reached its end of extended support in October 2023. Continuing to use an outdated operating system means no more security updates, which poses a serious risk to data security and compliance, especially for financial data.
- “SAS 70 certified” Data Centers: While SAS 70 was a relevant auditing standard, it was replaced by SOC 1 SSAE 16 in 2011. Mentioning an outdated certification SAS 70 rather than current SOC 1, SOC 2, or ISO 27001 certifications suggests that their security audits might not be up-to-date or transparent. Reputable providers consistently update their compliance certifications.
User Experience and Trust Deficiencies
- Repetitive Content and Phone Numbers: The homepage features multiple instances of the same phone numbers and repeated calls to action, sometimes with slightly different formatting. This makes the page feel less polished and professionally curated.
- Lack of Independent Reviews/Testimonials: There are no visible customer testimonials or external review links on the homepage. While not a deal-breaker on its own, combined with other missing elements, it contributes to a general lack of verifiable social proof.
- Ambiguous “Money-Back Guarantee”: The FAQ mentions a “15-days money-back guarantee on all our services” without linking to the specific terms and conditions. Without a clear policy outlining what qualifies for a refund, this claim holds little weight.
- “Cloud Migration Nil” and “Processing Cost Nil”: While seemingly positive, stating “Nil” zero for migration and processing costs without any conditions or explanations can be misleading. Often, there are complexities or hidden charges that arise during migration, and processing fees can exist for certain transactions.
In essence, while Fastcloud.global presents a service, the numerous omissions and outdated information on their website prevent it from meeting the standards of transparency and reliability expected from a modern cloud hosting provider.
For businesses, especially those handling sensitive financial data, these cons collectively paint a picture of a service that requires significant caution and further investigation before commitment.
Fastcloud.global Alternatives: Trustworthy Cloud Solutions
Given the concerns regarding Fastcloud.global’s transparency and technical specifications, exploring well-established and highly reputable cloud hosting providers is not just a recommendation but a necessity.
These alternatives offer robust infrastructure, clear pricing, comprehensive security, and detailed compliance information, which are paramount for any business, especially those handling sensitive financial data.
Top-Tier Hyperscale Cloud Providers
These providers are the titans of cloud computing, offering unparalleled scalability, global reach, and a vast ecosystem of services. Roseislemotorhomehire.com Review
They are the benchmark for reliability and security.
- Amazon Web Services AWS
- Overview: The global leader in cloud infrastructure, AWS offers an immense array of services, from fundamental compute and storage to advanced analytics, AI/ML, and IoT. Its maturity and breadth of offerings make it suitable for businesses of all sizes, including highly regulated industries.
- Key Features: Elastic Compute Cloud EC2 for virtual servers, Simple Storage Service S3 for object storage, Relational Database Service RDS, robust networking, and an extensive marketplace. Compliance certifications include SOC 1, 2, 3, ISO 27001, HIPAA, PCI DSS, and many more. Offers a free tier for new users.
- Why it’s better: Unmatched reliability 99.99% uptime SLAs, comprehensive security controls, massive community support, and a pay-as-you-go model that scales with your needs. Their documentation and educational resources are extensive.
- Microsoft Azure
- Overview: Microsoft’s cloud platform is a strong contender, particularly for organizations already invested in Microsoft technologies Windows Server, SQL Server, .NET. It provides a full suite of cloud services and excels in hybrid cloud solutions, allowing seamless integration between on-premises and cloud environments.
- Key Features: Virtual Machines, Azure SQL Database, Azure Storage, Azure Active Directory, and extensive PaaS Platform as a Service offerings. Strong emphasis on enterprise-grade security and compliance, with certifications like ISO, SOC, HIPAA, and GDPR readiness. Offers a free account with credits.
- Why it’s better: Excellent integration with existing Microsoft infrastructure, strong developer tools, extensive global network, and a commitment to enterprise-level security and compliance.
- Google Cloud Platform GCP
- Overview: Built on the same infrastructure that powers Google’s own services like Search and YouTube, GCP offers high performance, robust data analytics, and strong capabilities in AI/ML and open-source technologies.
- Key Features: Compute Engine VMs, Cloud Storage, BigQuery data warehousing, Kubernetes Engine GKE, and powerful machine learning APIs. Focuses on security-by-design, with global certifications and a strong track record of reliability. Offers a free tier and generous free trial credits.
- Why it’s better: Cutting-edge technology, strong focus on data analytics and AI, high-performance global network, and competitive pricing for sustained use. Excellent choice for data-intensive applications and modern cloud-native development.
Developer-Friendly and Cost-Effective Cloud Providers
For businesses that prioritize simplicity, predictable pricing, and robust performance without the overwhelming complexity of hyperscalers, these providers offer excellent value.
- DigitalOcean
- Overview: Known for its user-friendly interface and developer-centric approach, DigitalOcean simplifies cloud infrastructure with “Droplets” VMs, managed databases, and a robust App Platform. It’s an excellent choice for startups, developers, and small to medium-sized businesses.
- Key Features: Simple API, predictable monthly pricing, SSD-only storage, strong community support, one-click app installations for common software stacks. Offers a transparent pricing model and good uptime.
- Why it’s better: Ease of use, clear pricing, fast deployment, and a focus on core cloud computing needs without excessive complexity. Great for developers and businesses that value straightforward infrastructure.
- Vultr
- Overview: Vultr offers high-performance SSD cloud servers across a wide global network of data centers. They emphasize speed, customization, and hourly billing, providing flexibility for various workloads.
- Key Features: Global footprint 32 data centers, hourly and monthly billing, wide array of operating system templates, dedicated instances, and bare metal servers for demanding applications. Strong performance and a competitive price point.
- Why it’s better: Excellent performance for the price, strong global presence, and highly customizable server configurations for precise resource allocation. Ideal for users needing high-speed, flexible infrastructure.
Niche and Specialized Cloud Providers
- Linode now part of Akamai
- Overview: Linode has long been a favorite among developers and small businesses for its reliable Linux-based cloud hosting. Acquired by Akamai, it now benefits from an even broader network infrastructure.
- Key Features: Linux-focused virtual private servers VPS, managed Kubernetes, object storage, and a robust API. Known for consistent performance and straightforward pricing.
- Why it’s better: Strong performance, predictable pricing, excellent for Linux environments, and reliable uptime. The Akamai acquisition adds further network stability and global reach.
- Kamatera
- Overview: Kamatera provides highly flexible and scalable cloud infrastructure with an emphasis on customization. Users can precisely configure CPU, RAM, SSD storage, and bandwidth to match their specific workload requirements.
- Key Features: Instant server deployment within 60 seconds, customizable server configurations, global data centers, unmetered bandwidth, and 24/7 technical support. Offers a 30-day free trial.
- Why it’s better: Unmatched flexibility in server configuration, enabling users to pay only for the exact resources they need. Good for specialized applications or unique performance demands.
These alternatives not only provide superior technical capabilities but also adhere to industry best practices in transparency, security, and customer support, offering a much more reliable foundation for critical business operations like accounting data hosting.
Fastcloud.global Pricing: A Closer Look
The pricing structure for Fastcloud.global is primarily detailed for their QuickBooks Cloud Hosting Plans, ranging from a “Free Cloud/Trial” to a “Corporate Plan.” While having a free tier is appealing, the specifics listed under each plan often raise more questions than they answer, especially regarding fundamental resource allocation.
Overview of QuickBooks Cloud Hosting Plans
Fastcloud.global offers six distinct plans for QuickBooks hosting:
- Free Cloud/Trial: $0/month, 1 User
- Basic Plan: $55/month, 1 User
- Silver Plan: $110/month, 2 Users
- Gold Plan: $165/month, 3 Users
- Platinum Plan: $220/month, 4 Users
- Corporate Plan: $275/month, 5 Users
The pricing scales directly with the number of users, which is a common model for hosted application services. However, the details provided for what each plan actually includes in terms of hardware resources are inconsistent and, in some cases, alarmingly absent.
Key Price Plan Inclusions & Concerns
Let’s break down the listed features and their associated issues:
- User Count: Clearly defined for each tier, from 1 to 5 users. This is straightforward.
- PDF Reader, Office: Included in all plans, suggesting a standard desktop environment. Paid plans specify “Excel, Word, PPT, Outlook” for Office Tools.
- RAM: This is the most critical and consistent omission. For every single plan, RAM is listed as “NA” Not Applicable. This is a massive red flag. RAM is a fundamental component of server performance, directly impacting how smoothly applications like QuickBooks run. Without knowing the allocated RAM, it’s impossible for a user to determine if the plan will meet their performance needs. A hosting provider that doesn’t disclose RAM allocation is highly suspect.
- Web Browsing/Internet: “Allowed, Unlimited Browsing” for paid plans, “NO” for Free. This distinction is clear.
- Disk Technology: “SSD” is listed for all plans, which is a positive for performance.
- Daily Data Backup: “Two Kinds of Backup, Folder Level Incremental Backup and whole VM Backup both” are mentioned for paid plans, but marked “NO” for the Free plan. This indicates a robust backup strategy for paying customers, which is essential for data security.
- Disk Space:
- “NO” for Free and Basic plans. This is highly problematic, as disk space is required even for basic OS and application files. It’s unclear how a plan with “NO” disk space can function.
- Silver: 5GB
- Gold: 8GB
- Platinum: 10GB
- Corporate: 10GB
- These disk space allocations are extremely small for multi-user accounting environments, especially if users store documents or larger data files within the hosted environment. For comparison, a typical Windows installation alone can consume 20-30GB, and QuickBooks data files, attachments, and other applications can quickly fill these limited capacities.
- Data Center: “U.S” for paid plans, “NO” for Free.
- vCPU: “1” for Free/Basic/Silver, “2” for Gold, “4” for Platinum/Corporate. This gives some indication of processing power, though core count doesn’t tell the whole story without knowing the clock speed or underlying processor generation.
- OS: “Server 2012 R2” for all plans. As noted, this is an outdated and unsupported operating system, posing significant security risks and potential compatibility issues.
- Printing: “Redirected Printing” for paid plans, “NA” for Free. This is a common feature for hosted desktop environments.
- Disaster Recovery: “YES” for paid plans, “NA” for Free. Important, but lacks RTO/RPO details.
- Office Tools: “Excel, Word, PPT, Outlook” for paid plans.
- Multi-user access: “YES” for Silver and higher, “NO” for Free/Basic.
- Access on-the-go: “Anywhere” for paid plans, “NA” for Free.
- Server Upgrade: “Automatic if available” for paid plans.
- Processing Cost & Cloud Migration: “Nil” for paid plans. This is a bold claim, as migrations can involve costs, and processing typically refers to CPU cycles or data transfers, which usually have associated costs.
- Drag & Drop File Transfer: “Nil” for paid plans. Another strange “nil” entry, implying this is a feature rather than a cost.
- 24*7 Service & Processing: “Yes” for paid plans, “NA” for Free. This confirms 24/7 support.
- Dual Monitor Service: “No” for all plans. This is a limitation for users who rely on multiple screens.
- Premium Service: “Yes” for paid plans, “NA” for Free. Vague.
- Mobile Access: “Depends upon the mobile” for paid plans, “NA” for Free. This is unhelpful.
- Security Features Firewall, Intrusion Detection, Two Factor Auth: “Yes” for paid plans, “NA” for Free. These are essential and good to see for paid tiers.
The pricing strategy of Fastcloud.global is undermined by the lack of transparency in resource allocation and the use of an outdated operating system.
While the monthly fees seem competitive for the user count, the value proposition is questionable without knowing the actual computational power RAM, adequate disk space backing those plans. Nandhainfotech.com Review
Businesses need clear, verifiable specifications to make informed decisions about where to host their critical applications and data.
How to Cancel Fastcloud.global Subscription
When a service provider doesn’t clearly lay out its cancellation policy, it’s a significant red flag. Based on the provided homepage text, there is no explicit mention of a cancellation policy, terms for terminating a subscription, or instructions on how to cancel Fastcloud.global services. This lack of transparency is a major concern.
In general, for cloud hosting services, cancellation processes usually involve:
- Written Notice: Often, providers require a written notice via email or a support ticket to initiate cancellation.
- Account Access: Cancelling through a customer portal or dashboard where users can manage their subscriptions.
- Data Retrieval: A period for users to download their data before the service is fully terminated and data is purged.
- Billing Cycle: Understanding how cancellation impacts the current billing cycle e.g., prorated refunds, charge for the full month.
Without any of these details readily available on the Fastcloud.global website, prospective and current users are left in the dark.
The only direct interaction method heavily promoted is phone support.
Therefore, if you were a customer looking to cancel, your most likely course of action would be:
- Contacting Support by Phone: The website prominently displays phone numbers like +1-818 401-9942 and +1 844-736-3955. This would be the primary avenue to inquire about cancellation procedures.
- Emailing Support if an email address is found: If an email for support is available on their contact page which is linked, but not fully detailed in the provided text, that would be another avenue.
Important Considerations due to Lack of Transparency:
- No Self-Service Portal: The absence of a clear self-service portal for managing subscriptions suggests that cancellation might be a manual process, potentially leading to delays or complications.
- Data Retrieval Concerns: Without a defined policy, there’s no guarantee on how long your data will be accessible post-cancellation or if a specific data retrieval process is in place.
- Billing Issues: Unclear cancellation terms can lead to unexpected charges if the service continues to bill after a user believes they have cancelled.
For a service provider handling sensitive financial data, having clear, unambiguous terms for cancellation is not just good business practice but a fundamental aspect of consumer trust and regulatory compliance.
The current state of Fastcloud.global’s visible information falls significantly short in this regard.
How to Cancel Fastcloud.global Free Trial
Similar to the subscription cancellation, the Fastcloud.global website does not explicitly detail the terms or process for cancelling its “Free Cloud/Trial.” The homepage mentions a “Sign up free to get the best cloud solutions” and lists a “Free Cloud/Trial” plan at $0 per month. Ancon.io Review
Typically, free trials for cloud services:
- Automatically Expire: Some trials automatically end after a set period without requiring user action, and no billing occurs unless the user explicitly upgrades.
- Require Manual Cancellation: Others automatically convert to a paid subscription unless cancelled before the trial period ends.
Given the limited information, it’s impossible to determine which model Fastcloud.global employs.
The lack of a clear “Terms of Service” or “Free Trial Policy” on their website means potential users cannot ascertain the implications of signing up for the free trial.
If you were to sign up for the Fastcloud.global Free Trial, the most prudent steps to avoid any unintended charges or service continuation would be:
- Review Confirmation Emails: Immediately after signing up for the trial, scrutinize any confirmation emails for details about the trial duration, conversion to paid service, and cancellation instructions.
- Contact Support Immediately: Proactively reach out to Fastcloud.global’s 24/7 support via their advertised phone numbers +1-818 401-9942, +1 844-736-3955 to:
- Inquire about the exact duration of the free trial.
- Ask if the trial automatically converts to a paid plan.
- Request specific instructions on how to cancel the trial before it ends, to ensure no charges are incurred.
- Confirm if there are any obligations or requirements even for the free trial.
- Monitor Billing: Keep a close eye on your payment method if any was provided during sign-up, which is common for trials that convert to paid to ensure no unauthorized charges occur.
The absence of clear terms for the free trial is a significant oversight.
Users should be fully aware of what they are committing to, even for a “free” service, to avoid potential unexpected billing or data retention issues.
Reputable cloud providers always provide transparent terms for their trial offerings.
Fastcloud.global vs. Competitors: A Comparative Look
When you pit Fastcloud.global against established cloud hosting providers, the comparison quickly highlights areas where Fastcloud.global falls short in transparency, technical detail, and adherence to modern industry standards. This isn’t just about price.
It’s about the fundamental trust and reliability a business needs for its critical data and applications.
Transparency and Corporate Information
- Fastcloud.global: Lacks a physical address, detailed ‘About Us’ page, and easily accessible legal documents like Terms of Service or Privacy Policy. This is a major gap in corporate transparency.
- Competitors AWS, Azure, GCP, DigitalOcean, Vultr, Linode, Kamatera: All major players prominently display their corporate information, headquarters, contact details, and comprehensive legal documentation ToS, Privacy Policy, SLAs, compliance reports usually linked directly from their footer. This builds immediate trust and accountability.
Technical Specifications and Performance
- Fastcloud.global: Vague or absent critical resource specifications RAM “NA,” extremely low Disk Space in GBs. Mentions an outdated operating system Windows Server 2012 R2.
- Competitors: Provide granular details on CPU cores/speed, RAM in GBs, SSD storage in GBs or TBs, network bandwidth, and specify modern, supported operating systems e.g., Windows Server 2019/2022, various Linux distributions. They often publish performance benchmarks and offer guarantees SLAs for uptime.
- Example: DigitalOcean clearly lists Droplet sizes like “1 vCPU, 2GB RAM, 50GB SSD” for a specific price, allowing users to precisely match resources to needs. AWS EC2 instances come with detailed specifications.
Security and Compliance
- Fastcloud.global: Claims “SAS 70 certified” data centers and lists basic security features firewall, IDS, 2FA. SAS 70 is an outdated standard.
- Competitors: Regularly undergo and publicly share multiple, current industry certifications SOC 1, SOC 2 Type 2, ISO 27001, PCI DSS, HIPAA, GDPR compliance, etc.. They invest heavily in advanced security measures, redundancy, and provide detailed whitepapers on their security architectures. They operate enterprise-grade data centers with physical security, environmental controls, and multiple layers of digital protection.
Pricing Transparency and Value
- Fastcloud.global: Pricing is per user, but the value is unclear due to missing RAM and low disk space. The “Nil” entries for migration and processing costs are suspicious without context.
- Competitors: Offer clear, often hourly or usage-based, pricing models where you pay for exactly what you consume. They provide detailed pricing calculators. While their total costs can be higher for complex setups, the transparency and verifiable performance metrics offer significantly more value for money and peace of mind. Many offer free tiers or substantial free trial credits.
Customer Support and Service Level Agreements SLAs
- Fastcloud.global: Promotes 24/7 phone support but lacks prominent alternative channels chat, ticketing system or published SLAs for uptime or response times.
- Competitors: Offer multi-channel support phone, email, chat, extensive documentation, community forums. They publish robust Service Level Agreements SLAs that guarantee uptime e.g., 99.9% or 99.99% and often include financial penalties if these guarantees are not met. This provides a crucial layer of assurance for businesses.
Target Audience and Specialization
- Fastcloud.global: Highly specialized in hosting specific accounting software QuickBooks, ProSeries, Drake.
- Competitors: While they are general cloud providers, they offer specific solutions, marketplaces, and managed services that support a vast array of business applications, including accounting software. Many offer managed QuickBooks hosting solutions through their partners or ecosystem e.g., Intuit-approved hosting providers for QuickBooks on AWS or Azure. This means you get the benefit of specialized hosting on a foundation of world-class cloud infrastructure.
In summary, Fastcloud.global appears to offer a specialized service for a particular niche, but its website’s lack of transparency, outdated technical details, and general vagueness regarding critical aspects like resource allocation and security compliance make it a less desirable option when compared to the industry-leading alternatives. Monzemare.com Review
Businesses seeking reliable, secure, and future-proof cloud hosting for their critical accounting data should strongly consider the established players who adhere to rigorous industry standards.
FAQ
What is Fastcloud.global?
Fastcloud.global presents itself as a cloud hosting provider specializing in hosting accounting software like QuickBooks, ProSeries, and Drake for accounting professionals and small businesses.
Is Fastcloud.global a legitimate company?
Based on the website review, while Fastcloud.global provides contact numbers and details about its services, the absence of a physical address, detailed ‘About Us’ page, and easily accessible legal documents like Terms of Service or Privacy Policy raises significant questions about its full legitimacy and transparency as a registered business entity.
What services does Fastcloud.global offer?
Fastcloud.global offers cloud hosting services for specific applications, primarily QuickBooks, ProSeries, and Drake accounting software.
They also mention general “Cloud Hosting” and “CRM Hosting” solutions.
Does Fastcloud.global offer a free trial?
Yes, Fastcloud.global lists a “Free Cloud/Trial” plan for $0 per month, intended for a single user, but specific terms and conditions for this trial are not detailed on the homepage.
What are the pricing plans for Fastcloud.global’s QuickBooks hosting?
Fastcloud.global offers several QuickBooks Cloud Hosting Plans ranging from a Free Cloud/Trial $0/month to Basic $55/month, Silver $110/month, Gold $165/month, Platinum $220/month, and Corporate $275/month, with user counts varying from 1 to 5.
What are the main concerns about Fastcloud.global’s pricing?
The primary concerns are the lack of transparency regarding crucial resource specifications like RAM listed as “NA” for all plans and very low disk space allocations e.g., 10GB for a 5-user corporate plan. This makes it difficult to assess the actual value or performance.
Is Fastcloud.global’s data center secure?
Fastcloud.global claims its data centers are “SAS 70 certified,” but SAS 70 is an outdated standard.
Modern, reputable providers typically hold current SOC 1, SOC 2, or ISO 27001 certifications. Cuddlytails.com Review
While they mention firewalls, intrusion detection, and two-factor authentication, the lack of current certifications is a concern for data security.
Does Fastcloud.global provide 24/7 support?
Yes, Fastcloud.global prominently advertises 24/7 technical assistance via phone on all its paid hosting plans.
What operating system does Fastcloud.global use for its hosting?
Fastcloud.global states it uses “OS Server 2012 R2” for its hosting plans.
This is an outdated Windows Server operating system that reached its end of extended support in October 2023, posing potential security and compatibility risks.
Can I access my data from anywhere with Fastcloud.global?
Fastcloud.global claims “Access on-the-go Anywhere” for its paid plans, allowing users to access their data remotely via cloud hosting services.
Does Fastcloud.global offer multi-user access?
Yes, Fastcloud.global’s Silver, Gold, Platinum, and Corporate plans offer multi-user access for up to 5 users, while the Free and Basic plans are limited to a single user.
How frequently does Fastcloud.global back up data?
Fastcloud.global states that it performs daily data backups, utilizing two kinds of backups folder level incremental and whole VM backup, and stores this data on two secure cloud servers.
Are there any money-back guarantees?
Fastcloud.global mentions a “15-days money-back guarantee on all our services” in its FAQ section, but specific terms and conditions for this guarantee are not readily available on the homepage.
Does Fastcloud.global integrate with other software beyond accounting?
While Fastcloud.global primarily focuses on QuickBooks, ProSeries, and Drake, it also mentions “CRM Hosting” and indicates that “Our Hosting Plans Are Also Accessible For Other Apps,” suggesting broader application compatibility, though specific details are not provided.
Is Fastcloud.global suitable for large enterprises?
Based on the provided information, Fastcloud.global appears to target “accounting professionals and small businesses.” The limited resource allocations and user counts in their higher-tier plans up to 5 users, 10GB disk space suggest it may not be suitable for the extensive needs of large enterprises. Motpanels.com Review
How do I cancel my Fastcloud.global subscription?
The Fastcloud.global website does not explicitly detail the cancellation process.
Users would likely need to contact their 24/7 support via phone to inquire about subscription termination procedures.
What are the alternatives to Fastcloud.global for cloud hosting?
Reputable alternatives include major hyperscale cloud providers like Amazon Web Services AWS, Microsoft Azure, and Google Cloud Platform GCP. Other developer-friendly options include DigitalOcean, Vultr, Linode, and highly customizable options like Kamatera.
Why is transparency important for a cloud hosting provider?
Transparency is crucial because users entrust sensitive data to the provider.
Clear information on corporate identity, physical location, legal terms ToS, Privacy Policy, technical specifications RAM, disk space, and security certifications builds trust, ensures accountability, and allows users to make informed decisions about data sovereignty and security.
Does Fastcloud.global offer dual monitor support?
No, Fastcloud.global explicitly states “Dual Monitor service No” for all its listed hosting plans.
What does “processing Cost Nil” mean in Fastcloud.global’s pricing?
Fastcloud.global lists “processing Cost Nil” and “Cloud Migration Nil” for its paid plans.
While seemingly positive, without further explanation or conditions, it’s an unusually broad claim, as cloud services typically involve some form of processing or data transfer costs.
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