Based on checking the website, Fields-data-recovery.com presents itself as a professional data recovery service primarily targeting businesses and organizations that have experienced data loss. They emphasize their expertise in recovering data from various media, including RAIDs, hard drives, VMs, databases, servers, SSDs, SQL databases, NAS, and SANs. The site highlights a free 24-hour diagnostic service, providing a report, file list, and a fixed-fee quote before any commitment. This approach aims to build trust by offering transparency upfront, allowing clients to understand the scope and cost of recovery without obligation.

The service caters to a wide range of clients, from small businesses and charities to government departments and large corporations, indicating a broad scope of operations. Their claimed 92.5% data recovery rate is a significant metric that potential clients would evaluate. The site also mentions their adherence to ISO 9001 and 14001 accreditations, suggesting a commitment to quality management and environmental standards. While the technical aspects of data recovery are complex and often critical for business continuity, Fields-data-recovery.com positions itself as a reliable solution for those facing urgent data loss emergencies, even offering 24/7/365 emergency services.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Fields-data-recovery.com Review & First Look

When you first land on Fields-data-recovery.com, the immediate impression is one of professionalism and directness.

The site is clean, well-organized, and designed to funnel potential clients directly to their core service: data recovery.

There’s no fluff, just a clear message about their capabilities and how they can help businesses facing critical data loss.

Initial Impressions and User Experience

The website’s layout is intuitive, making it easy to navigate.

Key information like their toll-free number 866-879-1281 and the offer for a free quote are prominently displayed, ensuring that visitors can quickly initiate contact. Hexocare.com Reviews

The overall aesthetic is serious and functional, reflecting the high-stakes nature of data recovery.

Clean Design: The site avoids cluttered graphics or unnecessary animations, focusing on clear communication.
Easy Navigation: Users can effortlessly find information on services, their process, and contact details.
Prominent CTAs: Calls to action, such as “Get a Free Quote Now” and “Call us now,” are strategically placed.

What They Do: Core Services at a Glance

Fields-data-recovery.com specializes in a broad spectrum of data recovery scenarios.

They don’t just focus on simple hard drive failures.

Their expertise extends to complex enterprise-level systems.

Hard Drive Recovery: For everyday hard drive failures.
RAID Recovery: Crucial for businesses relying on RAID arrays that have become inaccessible.
Server Recovery: Addressing issues with failing or crashed servers.
Database Recovery: Specifically mentioning VM Ware, SQL, NAS, and SAN recovery, indicating a deep understanding of complex data structures.
SSD Recovery: Catering to the growing use of Solid State Drives.

Trust Signals and Credibility Markers

The website makes an effort to establish credibility right from the start. Primeazores.pt Reviews

They highlight several factors designed to build trust with potential clients, which is vital in a field where data integrity is paramount.

Years in Business: “Since 1999” indicates over two decades of experience.
High Recovery Rate: A claimed 92.5% data recovery rate is a strong selling point, though the methodology behind this percentage isn’t explicitly detailed on the homepage.
Free Diagnostic Service: This is a major differentiator, offering a risk-free assessment before any financial commitment. This transparency is a significant trust builder.
Accreditations: ISO 9001 Quality Management and ISO 14001 Environmental Management accreditations suggest a commitment to recognized international standards and professional procedures.

Fields-data-recovery.com Features

Fields-data-recovery.com offers a suite of features designed to make the data recovery process as transparent, efficient, and reliable as possible for their business clients.

These features address common concerns and provide a structured approach to solving data loss emergencies.

Free 24-Hour Diagnostic Service

This is arguably their most compelling feature.

The offer of a completely free, no-obligation diagnostic within 24 hours removes a significant barrier for businesses hesitant about the potential cost and complexity of data recovery. Alpha-shop.nl Reviews

Detailed Report: Clients receive a comprehensive report on their media’s condition.
Recoverable File List: Before committing, businesses get a list of files that can likely be recovered, offering clarity on potential outcomes.
Fixed-Fee Quote: This ensures there are no hidden costs. The price provided after the diagnostic is what the client pays if they choose to proceed.
No Obligation: If a client decides not to proceed, their media is returned, and they incur no charges. This “penny-free” return policy is a strong trust signal.

Advanced Facilities and Technology

The website boasts “state-of-the-art labs” and a range of equipment, from “soldering irons” upwards, indicating a readiness for various types of data damage, from logical to severe physical issues.

Specialized Equipment: Data recovery often requires specific tools for handling damaged platters, heads, or circuit boards in cleanroom environments.
Cleanroom Environments: Implied by “state-of-the-art labs,” these dust-free environments are crucial for opening hard drives without causing further damage.

Extensive Experience and Expertise

With over 140,000 diagnostics completed, Fields Data Recovery positions itself as highly experienced in handling a vast array of media and system types.

This breadth of experience is critical when dealing with diverse IT infrastructures.

Diverse Media Types: Their work covers everything from traditional hard drives to complex RAID systems, virtual machines, and enterprise-level storage solutions like NAS and SAN.
Problem-Solving Prowess: Experience translates into a deeper understanding of various failure modes and the most effective recovery strategies.
Continuous Learning: The dynamic nature of data storage technology requires constant adaptation and learning, which extensive experience fosters.

ISO Accreditations and Professional Procedures

Their triple accreditation, including ISO 9001 Quality Management and ISO 14001 Environmental Management, signifies a commitment to structured, quality-controlled processes.

ISO 9001: Demonstrates a robust quality management system, ensuring consistent service delivery and continuous improvement.
ISO 14001: Highlights their commitment to environmental responsibility, which, while not directly related to data recovery success, speaks to overall corporate governance and ethics.
Standardized Procedures: Accreditations typically mean that recovery processes are well-documented, repeatable, and subject to audits, leading to more reliable outcomes.

Fields-data-recovery.com Pros & Cons

Understanding the strengths and weaknesses of any service is crucial before making a decision. Tradersconnect.com Reviews

Fields-data-recovery.com, like any provider, has distinct advantages and potential drawbacks that businesses should consider.

Pros of Using Fields-data-recovery.com

Fields-data-recovery.com offers several compelling benefits that make them an attractive option for businesses facing data loss.

Transparent “No-Obligation” Diagnostic: This is a huge win. Getting a free report, file list, and fixed quote before committing to any payment or service is incredibly valuable. It eliminates financial risk in the initial assessment phase, which is rare in this industry. Many competitors charge for diagnostics.
High Stated Recovery Rate: A claimed 92.5% data recovery rate suggests a high level of success for their clients. While this is a self-reported figure, it indicates confidence in their capabilities. This figure is competitive, as industry averages can vary widely depending on the type of damage and media.
Extensive Experience: Operating “since 1999” and having completed “over 140,000 diagnostics” points to deep expertise across various data loss scenarios and media types. This long track record implies they’ve seen and solved a multitude of complex problems.
Broad Service Offering: They cater to a wide range of data storage solutions, from common hard drives and SSDs to complex enterprise systems like RAIDs, servers, VMs, NAS, and SAN. This makes them a one-stop shop for diverse business needs.
ISO Accreditations: Their ISO 9001 and 14001 accreditations indicate a commitment to quality management and environmental standards. This provides assurance that their processes are structured, professional, and adhere to recognized international benchmarks.
24/7/365 Emergency Service: For businesses where downtime is costly, the availability of emergency services around the clock, every day of the year, is a critical advantage. This ensures rapid response during urgent data loss events.
Positive Customer Reviews Trustpilot: The website prominently displays a Trustpilot TrustScore of 4.5 based on 1,117 reviews, with many 4- and 5-star testimonials. This third-party validation provides social proof and confidence in their service delivery. For example, a recent review highlighted “Very easy and quick process !!!!! Turnaround time was very quick and stress free.”

Cons of Using Fields-data-recovery.com

While there are many positives, potential clients should also be aware of some considerations.

Limited Public Information on Pricing Structure: While they offer a “fixed-fee quote” after the diagnostic, the website doesn’t provide a general pricing guide or typical cost ranges for different types of recovery before the diagnostic. The “Price Calculator” shows similar recoveries, but it’s not a direct quote and requires input. This lack of upfront public pricing can be a minor hurdle for businesses budgeting or comparing services without first going through the diagnostic process.
Self-Reported Recovery Rate: The 92.5% recovery rate is impressive, but as with any self-reported statistic, without external auditing or detailed methodology, it’s hard to independently verify. While industry standards for reporting such metrics vary, more transparency on how this rate is calculated e.g., number of successful cases vs. total attempted, excluding unrecoverable media would be beneficial.
Focus Primarily on Businesses: The website’s language and services are heavily geared towards “organizations,” “small businesses,” “charities,” and “big corporations.” While they don’t explicitly exclude individual users, the emphasis suggests that their pricing and process might be optimized for enterprise-level needs, potentially making them less suitable or cost-effective for individual consumer data recovery needs.
No Information on Data Security Protocols During Transit: While they are ISO 9001 certified quality management, the website doesn’t explicitly detail their data security protocols for media in transit or during the recovery process within their labs. For sensitive business data, robust security measures, chain-of-custody, and encryption during shipping are paramount.
No Mention of Warranty or Guarantee on Recovered Data: While they provide a file list, there’s no explicit mention on the homepage of a warranty on the recovered data’s integrity or functionality. Businesses typically look for assurances that the recovered data will be usable and complete.

Fields-data-recovery.com Alternatives

When it comes to critical data recovery, having alternatives is prudent.

The market for data recovery services is competitive, with several reputable companies offering specialized solutions. Sofaselections.co.uk Reviews

These alternatives vary in their focus, pricing, and service models.

DriveSavers Data Recovery

DriveSavers is one of the most well-known and highly regarded names in the data recovery industry, particularly in North America.

They handle a vast array of devices and data loss scenarios, from consumer-level hard drives to complex enterprise servers.

Strengths:
- High-Security Facility: Known for their Class 100 cleanroom environments and adherence to strict security protocols, including SOC 2 Type II auditing, making them a top choice for sensitive government or corporate data.
- Extensive Device Support: Recover from virtually any type of storage device, including obsolete media.
- Apple Authorized: One of the few data recovery companies authorized by Apple for warranty-safe recovery.
- Emergency Service: Offer 24/7/365 emergency services with rapid turnaround times, often within 24-48 hours.
Considerations: Generally considered a premium service, and their pricing can be higher than some competitors due to their advanced capabilities and security.

Gillware Data Recovery

Gillware is another prominent data recovery lab that emphasizes a “no data, no charge” policy and focuses on transparent, upfront pricing.

They are known for their engineering prowess and proprietary recovery techniques. Emergencylocksmith24.co.uk Reviews

*   "No Data, No Charge": Only pay if they successfully recover the data you need. This policy significantly reduces financial risk for clients.
*   Free Evaluation: Similar to Fields Data Recovery, they offer a free evaluation service.
*   Advanced R&D: Invest heavily in research and development, often developing unique solutions for complex data loss cases.
*   Transparent Pricing: Provide a clear quote after the evaluation, with no hidden fees.

Considerations: While their “no data, no charge” policy is excellent, their pricing structure for successful recoveries can still be substantial, reflecting the high level of expertise involved.

Kroll Ontrack Data Recovery

Kroll Ontrack is a global leader in data recovery, e-discovery, and data management solutions.

They have a massive footprint with labs worldwide and handle a wide range of data loss situations for businesses and consumers.

*   Global Presence: With labs across the globe, they offer localized services and support.
*   Comprehensive Services: Beyond recovery, they offer data erasure, e-discovery, and consulting services.
*   Forensic Capabilities: Strong capabilities in data forensics, crucial for legal or investigative purposes.
*   Experience with Major Incidents: Often called upon for large-scale corporate data loss events.

Considerations: As a large enterprise, their processes can sometimes feel more formal, and pricing might be on the higher end due to their extensive infrastructure and advanced services.

Local Data Recovery Specialists

For smaller businesses or individual users, exploring local data recovery specialists can sometimes be a viable alternative.

*   Personalized Service: Often provide a more hands-on, personalized experience.
*   Faster Turnaround sometimes: If the lab is local, shipping time is eliminated, potentially speeding up diagnostics and recovery for simpler cases.
*   Competitive Pricing: Can sometimes offer more competitive pricing for less complex cases due to lower overhead compared to national labs.

Considerations:
- Varying Expertise and Equipment: The quality and capabilities can vary significantly between local providers. It’s crucial to research their cleanroom facilities, certifications, and success rates.
- Limited Capacity for Complex Cases: Smaller shops may not have the resources, equipment, or specialized knowledge for highly complex RAID arrays, server failures, or physically damaged media.
- Security Concerns: Verify their data security protocols and cleanroom standards carefully, as these may not always be as rigorous as larger, certified labs.

How to Cancel Fields-data-recovery.com Subscription

It’s important to clarify that Fields-data-recovery.com does not appear to operate on a subscription model in the traditional sense.

Based on the website’s description, they offer a one-time service for data recovery. Size.ca Reviews

You engage them for a specific data loss event, receive a diagnostic and quote, and if you approve, they perform the recovery for a fixed fee.

There are no indications of recurring charges, monthly memberships, or ongoing subscriptions.

Understanding Their Service Model

Their process is structured as follows:

Initial Contact: You reach out with your data loss issue.
Free 24-Hour Diagnostic: They analyze your media.
Report and Quote: You receive a detailed report, a list of recoverable files, and a fixed-fee quote.
Client Approval: You decide whether to proceed with the recovery based on the quote and file list.
Recovery and Payment: If you approve, they recover the data, and you pay the agreed-upon fixed fee upon successful recovery.

Cancelling the Service Before Approval

Since there’s no ongoing subscription, “cancelling” refers to declining their service before they commence the actual data recovery work.

Simple Refusal: After receiving their free diagnostic report and fixed-fee quote, you are explicitly stated to have “no obligation” to proceed.
Communication: You simply inform them that you do not wish to proceed with the recovery. The website states: “If you don’t wish to proceed, we’ll send your media back to you and you won’t have to pay a penny!”
No Cancellation Fee: Because it’s a no-obligation quote, there are no cancellation fees or penalties for declining their service at this stage. Your media is returned to you.

What if Recovery is Underway?

If you have already approved the quote and data recovery is actively in progress, the situation becomes more nuanced. Rtsinc.com Reviews

The website’s homepage doesn’t detail their policy for halting a recovery in progress.

Typically, once work has begun and resources are committed, a client might be responsible for costs incurred up to that point, or the agreed-upon fixed fee may still apply, especially if significant progress has been made.

Immediate Contact: If for some unforeseen reason you need to stop a recovery that has already been approved and started, your first step should be to immediately contact their customer service via their toll-free number 866-879-1281.
Discuss Terms: You would need to discuss the specific terms and conditions of your agreement with them, as their fixed-fee model likely assumes completion of the service once approved.

In summary, because Fields-data-recovery.com offers a project-based, one-time service rather than a subscription, the concept of “cancellation” primarily applies to declining their initial quote after the free diagnostic.

Fields-data-recovery.com Pricing

Fields-data-recovery.com operates on a fixed-fee pricing model, which is determined after a free diagnostic evaluation. This approach provides transparency once the problem is assessed, but it means that general pricing information is not readily available on their website upfront.

The “Fixed-Fee Quote” Model

Their core pricing principle revolves around providing a specific, non-negotiable cost once they understand the scope of the recovery. Enroutetaxis.com Reviews

Free Diagnostic is Key: The first step for any pricing inquiry is their free 24-hour diagnostic service. During this process, their engineers examine the damaged media.
Detailed Report and File List: After the diagnostic, they provide a report on the media’s condition and, crucially, a list of files that are recoverable. This gives you a clear picture of what you’re paying for.
No-Obligation Quote: Based on the diagnostic and the complexity of the recovery, they issue a fixed-fee quote. This means the price you see is the price you pay, with no hidden charges.
No Charge if You Don’t Proceed: If the quote is outside your budget, or you simply decide not to proceed, they return your media, and you owe them nothing. This removes the financial risk from the initial assessment phase.

The Price Calculator

The website features a “Price Calculator” tool, which is an interesting attempt to provide some pricing context.

How it Works: You provide information about your media type, capacity, what happened, etc..
Estimated Costs: The calculator then shows you “how much three similar recoveries cost.” This is not a direct quote for your specific case but rather an average or example of costs for comparable recoveries they’ve performed.
Purpose: Its purpose is to give you a general idea of potential costs before you send in your media for a full diagnostic, helping you manage expectations. It’s an approximation, not a commitment.

Factors Influencing Data Recovery Costs

While Fields-data-recovery.com doesn’t publish a price list, the cost of data recovery, in general, is highly variable and depends on several factors that they would assess during their diagnostic.

Type of Media: Recovering data from a simple external hard drive is typically less expensive than recovering from complex RAID arrays, servers, or highly specialized storage area networks SANs.
Severity of Damage:
- Logical Damage: e.g., corrupted file systems, accidental deletion is usually less costly to recover than physical damage.
- Physical Damage: e.g., head crashes, motor failures, firmware corruption, water damage often requires cleanroom environments and specialized tools, driving up costs significantly.
Data Volume: While less of a primary driver than complexity, very large data volumes terabytes might influence the time and resources required.
Urgency: Emergency 24/7 services are almost always more expensive than standard turnaround times due to the resources diverted to prioritize your case.
Parts Required: If specific parts e.g., platters, heads need to be sourced from donor drives, this adds to the overall cost.
Complexity of Recovery: Reconstructing RAID arrays, repairing databases, or dealing with encrypted drives adds layers of complexity and specialized expertise, directly impacting the price.

No Upfront Pricing is Standard Generally

It’s important to note that the practice of not publishing a standard price list for data recovery is common across the industry.

This is because every data loss scenario is unique, making it nearly impossible to provide an accurate quote without a thorough diagnostic.

The free diagnostic service offered by Fields-data-recovery.com, coupled with a fixed-fee quote, is a strong, client-friendly approach in this complex field. Tv-shadow.com Reviews

Fields-data-recovery.com vs. Competitors

When evaluating Fields-data-recovery.com against its competitors, it’s essential to compare their service model, strengths, and unique selling propositions.

While direct head-to-head pricing is impossible without specific case diagnostics, we can compare their general approaches and market positioning.

Key Differentiators of Fields-data-recovery.com

Fields-data-recovery.com stands out primarily through its free 24-hour diagnostic service coupled with a fixed-fee, no-obligation quote.

Transparent Upfront Assessment: Many competitors may charge a diagnostic fee, or their “free” assessment might be less comprehensive. Fields-data-recovery.com’s commitment to a detailed report and recoverable file list before any payment is a significant advantage, reducing client risk.
Focus on Businesses: Their clear targeting of “organizations,” “small businesses, charities, government departments, and big corporations” suggests their services, infrastructure, and communication are tailored to enterprise-level needs, including complex RAID and server recoveries.
ISO Accreditations: The ISO 9001 and 14001 certifications provide an external validation of their professional standards and quality management, which not all data recovery companies explicitly highlight or possess.
Stated High Recovery Rate: A 92.5% recovery rate is impressive and, if accurate, places them among the top performers in the industry.

Comparison with Premium Services e.g., DriveSavers, Kroll Ontrack

Security & Compliance: Premium services like DriveSavers often emphasize even higher levels of security certifications e.g., SOC 2 Type II, GSA Schedule and dedicated cleanroom facilities Class 100 or higher that might be critical for highly sensitive data government, defense, finance. While Fields-data-recovery.com mentions “state-of-the-art labs,” the specifics of their security audits or cleanroom classifications aren’t as prominently detailed on the homepage.
Global Reach: Kroll Ontrack, with its global network of labs, might be preferred by multinational corporations needing consistent service worldwide. Fields-data-recovery.com appears to primarily serve the US market based on its toll-free number and US-centric language.
Brand Recognition: DriveSavers and Kroll Ontrack have broader, more established brand recognition, particularly in the consumer market, due to decades of marketing and partnerships. Fields-data-recovery.com, while experienced, might be less universally known.
Pricing: Premium services often come with premium price tags, reflecting their extensive infrastructure, advanced certifications, and sometimes faster turnaround guarantees. Fields-data-recovery.com’s fixed-fee quote after a free diagnostic might prove more cost-effective for certain business cases, though this would depend on the specific damage and recovery complexity.

Comparison with “No Data, No Charge” Services e.g., Gillware

Risk Mitigation: Both Fields-data-recovery.com’s “no obligation” policy and Gillware’s “no data, no charge” model offer significant risk mitigation. The key difference lies in when the financial commitment is made. Fields-data-recovery.com charges a fixed fee after a successful diagnosis and client approval. Gillware generally only charges if they successfully recover the data you’ve approved from their file list. Both models are highly client-friendly.
Diagnostic Approach: Fields-data-recovery.com highlights a 24-hour diagnostic turnaround. Gillware also offers free evaluations, but the specific turnaround for that initial assessment might vary.

Comparison with Smaller, Local Shops

Expertise for Complex Cases: Fields-data-recovery.com, with its stated 140,000+ diagnostics and ISO accreditations, likely has more robust capabilities for complex RAID, server, or physically damaged drives than many smaller, local repair shops. Local shops’ expertise and equipment can vary widely.
Standardized Procedures: The ISO accreditation of Fields-data-recovery.com suggests more standardized and quality-controlled procedures compared to less regulated local providers.
Scale of Operations: Fields-data-recovery.com can handle a larger volume and wider variety of cases due to its scale and specialized equipment.

Conclusion on Competition

Fields-data-recovery.com positions itself as a strong contender in the professional data recovery space, particularly for businesses seeking transparent, risk-averse initial assessments.

Their fixed-fee quote after a free diagnostic is a compelling offer. Cdlexpert.com Reviews

While they may not have the same level of brand recognition or specific high-security certifications as some of the absolute top-tier global providers, their extensive experience, broad service offerings, and commitment to quality as indicated by ISO accreditations make them a highly viable and reputable choice for most business data recovery needs.

The “no obligation” diagnostic truly stands out in an industry where initial fees can often be a barrier.

Frequently Asked Questions

What is Fields-data-recovery.com?

Fields-data-recovery.com is a professional data recovery service that helps businesses and organizations recover lost data from various storage media, including hard drives, RAIDs, servers, SSDs, and databases.

Does Fields-data-recovery.com offer a free diagnostic?

Yes, Fields-data-recovery.com offers a completely free, no-obligation 24-hour diagnostic service for your lost data.

What does the free diagnostic include?

The free diagnostic includes a report on your media, a list of recoverable files, and a fixed-fee quote to recover the data. Grumpyjoe.co.uk Reviews

How long does the free diagnostic take?

The website states the free diagnostic takes 24 hours.

What happens if I don’t want to proceed after the diagnostic?

If you don’t wish to proceed with the recovery after receiving the report and quote, Fields-data-recovery.com will send your media back to you, and you won’t have to pay anything.

What is Fields-data-recovery.com’s success rate?

Fields-data-recovery.com claims a data recovery rate of 92.5%.

What types of media can Fields-data-recovery.com recover data from?

They can recover data from hard drives, VM Ware, databases, servers, RAID arrays, SSDs, SQL databases, NAS, and SAN storage systems.

Does Fields-data-recovery.com serve individual users or just businesses?

While their website focuses on “organizations,” “small businesses,” “charities,” “government departments,” and “big corporations,” they can likely assist individuals, though their services are geared towards commercial needs. Haverhillpaintsupplies.co.uk Reviews

Are Fields-data-recovery.com’s labs state-of-the-art?

Yes, the website mentions having “state-of-the-art labs” equipped to handle various data recovery challenges.

Does Fields-data-recovery.com have any accreditations?

Yes, they are an ISO 9001 and ISO 14001 accredited business, indicating adherence to quality management and environmental standards.

How experienced is Fields-data-recovery.com?

They have been helping organizations recover lost data since 1999 and have completed over 140,000 diagnostics.

How do I get a quote from Fields-data-recovery.com?

You need to submit your media for their free 24-hour diagnostic service, after which they will provide a fixed-fee quote.

Is there a price calculator on their website?

Yes, there is a “Price Calculator” that allows you to input details about your media to see how much three similar recoveries cost, offering an estimated idea of pricing. Spinmillion71.com Reviews

Is the price from the calculator a fixed quote?

No, the price calculator provides an estimate based on similar recoveries.

It is not a direct, fixed quote for your specific case.

A fixed quote is provided after the free diagnostic.

Does Fields-data-recovery.com offer emergency data recovery services?

Yes, emergency data recovery services are available 24/7/365.

What is their Trustpilot score?

Fields-data-recovery.com has a TrustScore of 4.5 out of 5 based on 1,117 reviews on Trustpilot. Fanssio.com Reviews

How can I contact Fields-data-recovery.com?

You can call them toll-free at 866-879-1281.

Do they charge for shipping the media back if I don’t proceed?

Based on the website, they state, “If you don’t wish to proceed, we’ll send your media back to you and you won’t have to pay a penny!”, implying no return shipping cost.

What types of data loss emergencies do they handle?

They handle various data loss emergencies, including failed hard drives, inaccessible RAID arrays, non-working virtual machines, database access problems, failing servers, and failed SSD drives.

What is the typical turnaround time for a recovery after approval?

The website primarily highlights the 24-hour diagnostic turnaround.

While it doesn’t state a general recovery turnaround time, emergency services suggest they can expedite the process when needed.

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