firstcry.ae FAQ

What is FirstCry.ae?

FirstCry.ae is an online shopping destination in the UAE that specializes in baby, kids, and maternity products, offering a wide range of items from clothing and gear to nursery furniture and health essentials.

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It also provides parenting advice and resources through its “FirstCry Parenting” portal.

Is FirstCry.ae a legitimate website?

Yes, FirstCry.ae is a legitimate and established e-commerce platform. Firstcry.ae Alternatives

It is part of the larger FirstCry network with operations in multiple countries and exhibits characteristics of a professionally run retail business, including clear policies, secure payment integrations, and a physical store presence.

What products does FirstCry.ae offer?

FirstCry.ae offers an extensive range of products, including baby gear (strollers, car seats), baby and kids’ fashion, footwear, toys, school supplies, outdoor gear, nursery furniture and decor, diapering essentials, feeding and nursing products, bath and skin care, maternity clothing and care, and baby health and safety items.

Does FirstCry.ae offer cash on delivery (COD)?

Yes, FirstCry.ae explicitly lists COD (Cash on Delivery) as one of its available payment methods, which is a convenient option for many customers.

What are the payment methods available on FirstCry.ae?

FirstCry.ae accepts various payment methods, including Credit Cards (Visa, Master, Amex & China Union Pay), Net Banking, ATM & Debit Cards, COD (Cash on Delivery), and Easy EMI (Equated Monthly Installment) options through major banks.

Is EMI available on FirstCry.ae interest-free?

While FirstCry.ae offers “Easy EMI” options through various banks, conventional EMI schemes provided by banks typically involve interest. Firstcry.ae Pricing & Value Proposition

Consumers should verify with their bank if the specific EMI plan is interest-free, as interest (riba) is prohibited in Islamic finance.

How can I track my order on FirstCry.ae?

You can track your order on FirstCry.ae by logging into your account, navigating to the “My Account” section, and then selecting “Track Order” or “Order History.” You will need your order number.

What is FirstCry Parenting?

FirstCry Parenting is a dedicated section on the FirstCry platform that provides expert-validated parenting and pregnancy advice, tools, and resources, including articles, growth trackers, vaccination schedules, and baby name suggestions.

Does FirstCry.ae offer free shipping?

Yes, FirstCry.ae offers free shipping, though it is usually applicable on orders above a certain minimum purchase value.

Details about the minimum value are typically available on their shipping policy page. How to Cancel Firstcry.ae Order

What is “Vrooom Delivery” on FirstCry.ae?

“Vrooom Delivery” refers to FirstCry.ae’s expedited shipping service, which offers “SAME DAY & NEXT DAY” delivery options for eligible pincodes, ensuring quick access to products.

Can I return products purchased from FirstCry.ae?

Yes, FirstCry.ae has a “Return and Exchange Policy” that allows returns under certain conditions and within a specified timeframe, typically for unused and undamaged items. Always check their detailed policy for specifics.

How do I contact FirstCry.ae customer service?

You can contact FirstCry.ae customer service through the “Contact Us” link available on their website, which usually provides options like email support or a contact form.

Does FirstCry.ae ship outside the UAE?

FirstCry.ae specifically ships to the UAE.

However, FirstCry has separate localized websites for other countries like Oman, Bahrain, Saudi Arabia (KSA), and India, through which you can place orders for those regions. Is Firstcry.ae a Scam?

Can I cancel an order on FirstCry.ae?

Yes, you can generally cancel an order on FirstCry.ae before it has been shipped.

If the order has already been dispatched, you would typically need to follow their return policy upon delivery.

What happens to my refund if I cancel an order?

If you cancel a prepaid order before shipment, the refund is usually credited back to your original payment method.

If you used Loyalty Cash or gift certificates, they are typically re-credited to your FirstCry account.

Are there any FirstCry stores in Gandhinagar?

FirstCry has a significant retail presence. Is Firstcry.ae Legit?

While FirstCry.ae is the UAE-specific site, it is part of the larger FirstCry group which has numerous stores, including in India.

For specific locations like Gandhinagar, one would typically refer to the FirstCry India website (FirstCry.com) or their store locator.

How can I get FirstCry.ae coupon codes?

FirstCry.ae frequently offers coupon codes and promotions, often advertised on their homepage, through email newsletters, or during registration.

New users can also receive cash coupons upon registration.

Does FirstCry.ae have a mobile app?

Yes, FirstCry.ae encourages users to “Download Now” their mobile apps, which are designed for fast, easy, and convenient shopping experiences on iOS and Android devices. Firstcry.ae Pros & Cons

What are the advantages of creating an account on FirstCry.ae?

Creating an account on FirstCry.ae allows for personalized shopping experiences, access to order history and tracking, managing returns, redeeming gift certificates and loyalty cash, and receiving tailored offers based on child details.

How does FirstCry.ae ensure product safety and quality?

While the website doesn’t explicitly detail its quality control processes on the homepage, as a large retailer, FirstCry.ae is expected to source products from reputable brands and comply with safety standards relevant to baby and kids’ products.

Consumers should always check product certifications and reviews.

Firstcry.ae Review & First Look