Based on looking at the website Flado.id, it presents itself as a professional visa agency specializing in Indonesian visas and various international travel documents.
The site clearly aims to streamline the complex visa application process for foreigners looking to enter, reside in, or even travel from Indonesia.
It positions itself as a crucial intermediary for navigating immigration requirements, offering a range of services from tourist e-Visas to various KITAS temporary stay permits categories like work, investor, student, and retirement visas, alongside assistance for obtaining visas to other countries.
This review will delve into the services, transparency, user experience, and overall legitimacy of Flado.id based on the information provided on its platform.
Exploring Flado.id’s Core Services and Offerings
Flado.id primarily functions as a comprehensive visa and immigration service provider, with a strong focus on Indonesia.
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They offer a wide array of visa types and related services designed to cover almost any scenario a foreign national might encounter when dealing with Indonesian immigration or traveling internationally from Indonesia.
Indonesian Visa Services: A Deep Dive
The core of Flado.id’s offerings revolves around facilitating various Indonesian visas.
They cover both “Offshore” visas, for those entering Indonesia, and “Onshore” services, for those already in the country needing extensions, conversions, or other permits.
- Tourist Visas e-Visa C1/C2, VOA/EVOA Extension: Flado.id simplifies the application for the popular C1/C2 e-Visa, which is crucial for tourism and business. They highlight its extendable nature, allowing stays up to 180 days. They also assist with extensions for the Visa on Arrival VOA and e-Visa on Arrival EVOA, which are initial entry points for many travelers. For example, the website explicitly states, “Tourist Offshore e-Visa C1 ex 211A Visa to come Indonesia from $137” and “Visa on Arrival B1/B2 Extension VOA Extend your VOA & EVOA $49,” providing clear pricing for these common services.
- Multiple Entry Visas D1/D2: For frequent travelers or business professionals, the D1/D2 multivisa for one year is a significant offering. This allows for non-stop travel, alleviating the need for repeated single-entry applications.
- KITAS Temporary Stay Permits: This is where Flado.id offers substantial value, covering a multitude of long-term stay options.
- Work & Investor KITAS E23, E28A: They assist with work permits and work KITAS E23 for various durations 6 months, 1 or 2 years, and Investor KITAS E28A for 2 years, catering to those looking to establish a professional presence in Indonesia.
- Digital Nomad & Freelance Artist KITAS E33G, E23R: Acknowledging the rise of remote work, Flado.id offers the E33G Remote Worker Visa, commonly known as the Digital Nomad KITAS, for a 1-year stay. They also cater to artists with the Freelance Artist KITAS E23R and Artist Visas C7/D7.
- Student, Dependent, Repatriation & Retirement KITAS E30A, E31, E32A/B/C/D, E33F/E33E: The agency covers nearly every personal circumstance, from students E30A to family dependents E31, those returning to Indonesia E32A/B/C/D, and retirees E33F/E33E. The varying durations for these KITAS, ranging from 1 to 10 years for some dependent and repatriation types, reflect the comprehensive nature of their services.
- Special Visas Second Home, Golden Visas, Calling Visa, Bridging Visa: Flado.id also addresses niche requirements such as the “Second Home Visa” for whole families 5 or 10 years and “Golden Visas,” which offer extended residency options. They also handle “Calling Visas” for citizens from countries under special control and “Bridging Visas” to extend stays while awaiting new permits.
International Visa Assistance from Indonesia
Beyond Indonesian visas, Flado.id positions itself as a conduit for obtaining visas to other popular travel destinations while already in Indonesia. Servicingstop.co.uk Reviews
- Global Destinations: They explicitly mention assisting with visas for the USA, Australia, Russia, Vietnam, Japan, India, and the Schengen Area Europe, including specific countries like France, Germany, Italy, and Spain. This service is particularly valuable for foreigners residing in Indonesia who wish to travel abroad without returning to their home country to apply for visas. This expands their service portfolio significantly beyond just Indonesian immigration.
The Application Process: Simplicity and Transparency
Flado.id emphasizes a streamlined and user-friendly application process, aiming to demystify what can often be an intricate and bureaucratic procedure.
Their website outlines the general steps involved, highlighting the benefits of using a sponsoring company.
Understanding the E-Visa System and Sponsorship
The website clearly explains the electronic visa e-Visa system, launched in October 2020 by the Ministry of Law and Human Rights of the Republic of Indonesia.
This system allows for easier visa acquisition from anywhere.
- Sponsorship Requirement: Flado.id clarifies that “the visa application is submitted by a sponsoring company with a travel agency license in Indonesia.” This is a crucial point, as many Indonesian visas require a local sponsor. By acting as this sponsor, Flado.id simplifies the process for applicants who might not have a direct connection to an eligible local entity.
- Simplified Steps: The process is broken down into simple steps: the sponsor Flado.id fills out documents, submits a letter to the General Directorate of Immigration, and if approved, the e-visa is sent via email to both the sponsor and the applicant. This eliminates the need for physical embassy visits for many e-visa types, saving time and effort.
- Direct Purchase Options: For popular services like the Tourist Offshore e-Visa C1, Visa on Arrival Extension, and Multiple Entry e-Visa D1/D2, the website features a “Quick Purchase” section with direct “Add to cart” buttons and stated prices, indicating a clear, transactional approach to these common requests.
Required Documents and Important Considerations
The website lists basic requirements for visa applications, such as a passport biodata page valid for at least six months and a passport-style photo. Zojila.com Reviews
- Attention to Detail: They include important notes like the necessity to print both the e-Visa and the sponsorship letter for travel to Indonesia. They also highlight the single-entry nature of the C1/C2 visa and suggest the multivisa D1/D2 for those needing multiple entries, demonstrating attention to common user queries and potential misunderstandings.
- Upcoming Policy Changes: Flado.id proactively informs users about significant upcoming policy changes, such as the ability to convert C1/C2 visas directly to KITAS without leaving Indonesia starting November 2024. This foresight and transparency in communicating future immigration shifts are highly beneficial for potential applicants planning long-term stays.
Customer Experience and Support
A key aspect of any service-based business is its customer interaction and support.
Flado.id provides several avenues for contact and proudly displays customer testimonials.
Accessibility and Communication Channels
Flado.id offers multiple ways for potential and existing clients to get in touch.
- Contact Information: Explicitly listed are “[email protected]” and a WhatsApp number “+6281239134485,” indicating direct communication channels. The website also has a “Tap to message with our visa expert now” option, suggesting immediate chat support.
- Physical Presence: They state their office locations in Bali and Jakarta, visible on Google Maps “Visa Agency in Bali” and “Visa Application Centre in Jakarta”, with operating hours from Monday to Friday, 9 am to 5 pm. A physical office provides a tangible point of contact and can instill confidence for clients who prefer in-person interactions or need to drop off documents.
- Multilingual Support: The presence of a language selector English, Arabic, Chinese, Dutch, French, German, Italian, Portuguese, Russian, Spanish on the website indicates an effort to cater to a diverse international clientele, enhancing accessibility.
User Testimonials and Credibility
The website features a dedicated “WHAT PEOPLE ARE SAYING ABOUT US” section, showcasing numerous positive reviews.
- Review Highlights: Testimonials praise “very easy, fast to deal with and simple process,” “very good price compared to other,” “very friendly and fast service,” and being “very transparent in every step.” Several reviews specifically mention fast processing times e.g., “only 4 business days” and excellent customer service, including patience with questions and effective guidance.
- Volume of Reviews: The claim of “Over 750 reviews” suggests a significant client base and a history of service, which can contribute to perceived credibility. While specific platforms for these 750+ reviews aren’t immediately detailed on the snippets provided, their inclusion aims to build trust.
Legal and Operational Aspects
For a visa agency, adherence to legal frameworks and clear operational procedures are paramount. 4over4.com Reviews
Flado.id touches upon these aspects to reassure potential clients.
Legal Documents and Working Process
The website has sections titled “Legal Documents” and “Working Process,” implying transparency regarding their operations and compliance.
- Accreditation Implied: While not explicitly stated on the provided text, a visa agency operating in Indonesia legally must possess a “travel agency license.” Flado.id’s statement that “the visa application is submitted by a sponsoring company with a travel agency license in Indonesia” implies they hold such a license or work directly with entities that do, which is essential for legal operation.
- Process Clarity: The “Working Process” section, although not detailed in the provided text, suggests a structured approach to handling applications, which can alleviate client anxiety about the procedural steps. This usually outlines how clients submit documents, how the agency processes them, and how updates are provided.
- Pick Up and Delivery Services: The mention of “Pick Up and Delivery” services indicates an added convenience for clients, potentially streamlining the exchange of physical documents if required.
Pricing Transparency and Value Proposition
Flado.id provides clear pricing for some of its most popular services directly on the homepage, which is a good sign of transparency.
- Stated Prices: Examples like “$137” for a Tourist Offshore e-Visa C1 and “$49” for a VOA extension give immediate cost indicators. This direct pricing helps users understand potential expenses upfront without hidden fees, fostering trust.
- Competitive Pricing Claims: Customer testimonials like “Very good price compared to other” suggest that Flado.id aims to offer competitive rates within the market, enhancing its value proposition. Providing discounts, as mentioned in one review, further strengthens this perception.
Beyond Visas: Ancillary Services for Expat Life
Flado.id extends its services beyond just visas, aiming to assist foreigners with various aspects of living in Bali and Indonesia, creating a more holistic support system.
Assisting with Local Bureaucracy
Navigating local administrative requirements can be challenging for foreigners, and Flado.id offers assistance with several key areas. Houseoffraser.co.uk Reviews
- Company Setup PT PMA: They provide services for setting up a PT PMA Penanaman Modal Asing, which is a foreign investment company in Indonesia. This is crucial for entrepreneurs and investors looking to establish a business presence.
- Self-Accounting of PT PMA: Beyond just setting up, they also assist with the “Self Accounting of PT PMA,” implying support for ongoing financial compliance, which can be a significant hurdle for foreign businesses.
- Residency Certificates STM, Domicile Letter, SKTT: Flado.id helps obtain essential residency documents like the STM Surat Tanda Melapor, Domicile Letter for KITAS extension, and SKTT Surat Keterangan Tempat Tinggal, which are vital for legal residence and various daily activities.
- Administrative Changes Address, Passport, Newborn: They offer services for updating personal information, such as changing addresses, reporting new passports, and registering newborn births, covering common administrative needs for long-term residents.
Practical Support for Daily Living
To further support foreigners, Flado.id also assists with practical aspects of daily life.
- Health Insurance: They mention “Health Insurance For Indonesia,” indicating assistance in securing essential health coverage, a critical component of living abroad.
- Driver’s License SIM in Bali: The offer of “Driver’s License SIM in Bali — Hassle-Free Service for Foreigners” directly addresses a common pain point for expats, simplifying a process that can often be complex.
- Opening a Bank Account in Bali: Another crucial service is assistance with “Opening a bank account in Bali,” which is often a bureaucratic challenge for newcomers without local connections.
Continuous Updates and Information
In the dynamic world of immigration and travel regulations, staying current is essential.
Flado.id appears to prioritize providing up-to-date information.
News and Information Hub
The website seems to incorporate a section for “Latest Information on Indonesian Visas” and “News about visas to Russia” and “US Visa in Indonesia Jakarta/Surabaya.”
- Informative Content: The presence of this section suggests that Flado.id aims to be a reliable source for current immigration news and policy changes, which is invaluable for clients. The inclusion of YouTube video links “Indonesia residence permit advantages, KITAS Bali E33G,” “Popular KITAS residence permits for Bali Indonesia” further demonstrates an effort to provide accessible, detailed information.
Conclusion on Flado.id’s Offerings
Flado.id positions itself as a comprehensive and reliable visa and immigration agency with a strong focus on Indonesia. Boatloan.com Reviews
Based on the website’s content, it emphasizes clarity, convenience, and a wide array of services that cater to both short-term visitors and long-term residents.
The direct pricing, clear outline of the application process, stated physical presence, and numerous positive testimonials contribute to its perceived legitimacy and professionalism.
The inclusion of ancillary services for expat life in Bali further enhances its value proposition, making it a potentially one-stop solution for foreigners navigating life in Indonesia and beyond.
The proactive communication about future policy changes, such as the direct KITAS conversion, speaks to a forward-thinking and client-focused approach.
Frequently Asked Questions
What is Flado.id primarily known for?
Flado.id is primarily known as a visa agency specializing in Indonesian visas and temporary stay permits KITAS, as well as assisting with obtaining visas for other countries while in Indonesia. Insureandgo.com.au Reviews
Does Flado.id handle all types of Indonesian visas?
Yes, Flado.id appears to handle a comprehensive range of Indonesian visas, including tourist e-Visas, VOA extensions, multiple-entry visas, and various KITAS categories like work, investor, student, dependent, repatriation, and retirement visas, along with special visas like Second Home and Golden Visas.
Can Flado.id help with visa extensions if I’m already in Indonesia?
Yes, Flado.id offers “Onshore” services specifically for those already in Indonesia who need to extend their current visa, convert their visa to a KITAS, or apply for a bridging visa.
What is a KITAS and does Flado.id assist with it?
A KITAS Kartu Izin Tinggal Terbatas is an Indonesian Temporary Stay Permit.
Yes, Flado.id heavily assists with various types of KITAS, including those for work, investment, students, dependents, digital nomads, artists, retirees, and repatriation.
How transparent is Flado.id about its pricing?
Flado.id displays direct pricing for some of its most popular services on its homepage, such as the Tourist Offshore e-Visa C1 and VOA extensions, which indicates a degree of pricing transparency. Amzdudes.com Reviews
Is an e-Visa application process simpler with Flado.id?
Yes, Flado.id states that using their service as a sponsoring company simplifies the e-Visa application process, eliminating the need for foreigners to visit Indonesian embassies for many visa types as the e-visa is sent via email upon approval.
Does Flado.id offer services for international travelers from Indonesia?
Yes, if you are already in Indonesia, Flado.id can assist you in securing visas for popular international destinations like the USA, Australia, Russia, Vietnam, Japan, India, and the Schengen Area Europe.
Where are Flado.id’s physical offices located?
Flado.id has physical offices in Bali and Jakarta, which are listed on Google Maps as “Visa Agency in Bali” and “Visa Application Centre in Jakarta.”
What are Flado.id’s operating hours?
Their offices are open from Monday to Friday, 9 am to 5 pm, without breaks.
How can I contact Flado.id for inquiries?
You can contact Flado.id via email at [email protected], by WhatsApp at +6281239134485, or through the “Tap to message with our visa expert now” option on their website. Bosslaser.com Reviews
Does Flado.id provide support in multiple languages?
Yes, their website features a language selector with options for English, Arabic, Chinese Simplified/Traditional, Dutch, French, German, Italian, Portuguese, Russian, and Spanish, indicating multilingual support.
What documents are typically required to apply for a visa through Flado.id?
Commonly required documents include a passport biodata page valid for at least six months and a passport-style photo.
Specific visa types may have additional requirements.
Does Flado.id assist with setting up a company in Indonesia?
Yes, Flado.id offers services to assist with setting up a PT PMA foreign investment company in Indonesia, and also with the self-accounting for such companies.
Can Flado.id help with getting a driver’s license in Bali?
Yes, Flado.id explicitly offers a “Hassle-Free Service for Foreigners” to obtain a Driver’s License SIM in Bali. Recharge.com Reviews
Does Flado.id help with opening a bank account in Bali?
Yes, Flado.id provides assistance with opening a bank account in Bali.
What administrative support does Flado.id offer for long-term residents?
They offer assistance with obtaining residency certificates STM, Domicile Letter, SKTT, and reporting changes like new addresses, new passports, or newborn births.
Do I need a sponsorship letter when applying for a visa through Flado.id?
Yes, for travel to Indonesia with an e-Visa processed by Flado.id, you will need to print both the e-Visa and the sponsorship letter.
Are there any upcoming changes to Indonesian visa policies that Flado.id highlights?
Yes, Flado.id informs users that, starting November 2024, it will be possible to convert a C1/C2 visa directly to a KITAS without needing to leave Indonesia.
How many customer reviews does Flado.id claim to have?
Flado.id claims to have “Over 750 reviews” displayed on their website. Occupationaltherapy.com Reviews
Does Flado.id assist with health insurance for foreigners in Indonesia?
Yes, Flado.id mentions offering assistance with “Health Insurance For Indonesia.”
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