Fozardproperties.com Review

Based on checking the website fozardproperties.com, this platform appears to be a legitimate property letting and management service primarily operating in the UK regions of Manchester, Bolton, Liverpool, and Wirral.

The site details services for both tenants and landlords, highlighting their letting process from viewing to move-in, and offers property management solutions.

While the site provides essential contact information and client testimonials, there are several areas where it falls short of being a fully comprehensive and transparent online presence, especially when compared to industry leaders.

Overall Review Summary:

• Purpose: Property Lettings and Management
• Geographic Focus: Manchester, Bolton, Liverpool, Wirral UK
• Services Offered: Residential Lettings, Property Management, Landlord Services, Tenant Services
• Contact Information: Toll-free number, regional phone numbers, email, physical address implied by location focus but not explicitly listed on homepage, working hours.
• Security & Trust Signals: Integration with Rightmove, registration with Deposit Protection Service DPS mentioned.
• Online Transparency: Lacks detailed “About Us” or “Team” pages, no immediate display of company registration or regulatory body affiliations beyond DPS.
• Ethical Consideration: Operations seem focused on standard property services, which align with ethical principles in Islam, provided all transactions are free from interest riba and deceptive practices. The mention of deposits being held by DPS or landlords being responsible for their own deposit schemes is a positive step towards transparency.

The website provides a clear overview of its offerings for both tenants and landlords, and the inclusion of testimonials adds a layer of social proof.

However, the absence of a dedicated “About Us” section detailing company history, mission, or team bios, along with a lack of direct links to regulatory body registrations beyond DPS, can raise questions for those seeking deeper transparency.

For a website handling significant financial transactions like property rentals and deposits, a robust online presence usually includes comprehensive legal disclaimers, clear terms of service, and easily verifiable company credentials.

Best Alternatives for Property Management & Listing Ethical & Non-Edible:

1. Rightmove
   • Key Features: Largest online property portal in the UK, extensive listings for sales and rentals, advanced search filters, email alerts. Fozard Properties itself lists on Rightmove.
   • Price: Free for general users to search. fees for agents/landlords to list properties.
   • Pros: Dominant market presence, wide selection, user-friendly interface.
   • Cons: Not a direct property manager, only a listing platform.
2. Zoopla
   • Key Features: Comprehensive property search, market insights, valuation tools, agent directory.
   • Price: Free for general users. subscription fees for agents/landlords.
   • Pros: Strong UK market presence, good data insights, alternative to Rightmove.
   • Cons: Similar to Rightmove, it’s a listing portal, not a direct management service.
3. OpenRent
   • Key Features: Direct landlord-to-tenant platform, advertising on major portals, tenant referencing, tenancy agreement drafting.
   • Price: Varies by service package e.g., £49 for basic ad, up to £199 for full package.
   • Pros: Cost-effective for landlords, direct control over tenants, good for DIY landlords.
   • Cons: Requires more effort from landlords. less hand-holding than a full-service agent.
4. LettingaProperty.com
   • Key Features: Online letting agent offering various packages from ‘tenant find’ to ‘fully managed,’ rent collection, legal support.
   • Price: Packages range from £39/month to £99/month.
   • Pros: Blends online convenience with traditional agent services, flexible packages.
   • Cons: Monthly fees can add up. may not suit landlords preferring a purely local, in-person service.
5. Goodlord Primarily for letting agents and landlords, not direct tenants
   • Key Features: Digital platform for streamlining lettings process: referencing, contracts, payments, insurance.
   • Price: B2B pricing, varies based on volume and services used.
   • Pros: Automates much of the admin, integrates with various tools, improves efficiency.
   • Cons: Not a direct consumer-facing property search tool. primarily for agents.
6. Sykes Cottages For holiday lets/short-term rentals
   • Key Features: Specialized property management for holiday rentals, marketing, booking management, cleaning services.
   • Price: Commission-based, typically 15-20% of rental income.
   • Pros: Experts in the holiday rental market, strong booking platform.
   • Cons: Specific to holiday lets, not suitable for long-term residential rentals.
7. Amazon Home Services For broader search of property management software
   • Key Features: While Amazon doesn’t directly offer property management, its platform can be used to find software solutions for landlords. Search for property management software like “AppFolio,” “Buildium,” or “TenantCloud.”
   • Price: Varies significantly by software provider. typically monthly subscription.
   • Pros: Automation, financial tracking, tenant communication, online portals.
   • Cons: Requires landlords to manage the software themselves. not a full-service agent.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Fozardproperties.com Review & First Look

When you land on fozardproperties.com, it’s clear they’re in the residential lettings and property management game.

The site is pretty straightforward, aiming to serve landlords and tenants in the Manchester, Bolton, Liverpool, and Wirral areas.

They hit you with their working hours right off the bat, Monday to Friday, 8 AM to 4 PM, along with a toll-free number.

This immediate presentation of accessibility is a decent start, signaling they’re open for business and reachable.

The initial impression is that of a functional, no-frills website designed to convey essential services.

It’s not flashy, but it attempts to be clear about what it offers.

You see prominent calls to action for “Property Search,” “Tenant Services,” and “Landlord Services,” which are the core pillars of their business.

They even mention their listings are on Rightmove, which is a significant trust signal given Rightmove’s dominance in the UK property market.

This instantly suggests they’re plugged into established channels, which is crucial for anyone looking to rent or let a property.

Initial Site Navigation and Usability

The website’s navigation is relatively simple, with key services highlighted directly on the homepage. Chloesboutique.co Review

You’ve got distinct sections for tenants and landlords, which helps in segmenting the information.

• Homepage Layout: The layout is linear, guiding the user from an overview of services to testimonials. This logical flow is helpful for first-time visitors.
• Call to Actions: Clear buttons and phone numbers are provided for direct engagement, like “Call us now” or “click below to find out more.”
• Mobile Responsiveness: While not explicitly tested, a modern property site should be fully responsive to ensure a seamless experience across all devices. A quick glance suggests it’s not heavily optimized for mobile, which can be a drawback in today’s mobile-first world. In 2023, mobile devices generated 59.13% of all website traffic worldwide, according to Statista. If a site isn’t perfectly tailored for mobile, it’s missing a huge chunk of potential users.
• Language and Tone: The language is professional and direct, avoiding jargon where possible. This makes the information accessible to a wide audience, from experienced landlords to first-time renters.

Transparency in Contact Information

Fozard Properties does a decent job of providing multiple contact points.

They list a toll-free number 1800.899.900, specific regional numbers for Manchester/Bolton 0161 302 9448 and Liverpool/Wirral 0151 677 9088, and an email address [email protected].

• Multiple Channels: Offering both phone and email contact options is standard and convenient for users.
• Regional Specificity: The inclusion of regional phone numbers is a nice touch, suggesting a localized service approach.
• Missing Physical Address: A key piece of information often sought by users for transparency and trust is a physical business address. While they mention operating in specific UK cities, a registered office address is conspicuously absent from the homepage. For property businesses, this is generally considered a fundamental requirement for full transparency and regulatory compliance. The lack of a clear physical address can raise questions about the company’s full legal identity and operational base. In the UK, companies are legally required to have a registered office address, which should be publicly available, often through Companies House.

Fozardproperties.com Pros & Cons

Alright, let’s break down what Fozardproperties.com gets right and where it could use a little more polish.

Every service has its strengths and weaknesses, and understanding them is key to making an informed decision, especially when it comes to something as significant as property.

The Good Stuff: Fozardproperties.com’s Strengths

Fozard Properties shows some solid points that could make it a viable option for those in its service areas.

They’ve clearly put effort into certain aspects of their online presence and service delivery.

• Clear Service Offerings: The website immediately lays out what they do: residential lettings, property management, and services for both landlords and tenants. There’s no ambiguity about their core business.
  • Tenant Services: They detail how to arrange viewings and the steps involved once a property is chosen referencing, ID, deposit, rent.
  • Landlord Services: They clearly state options like “let only” or “fully managed service,” with a promise of “affordable prices.” This helps landlords quickly gauge if their needs align.
• Integration with Rightmove: Listing properties on Rightmove is a massive plus. Rightmove is the UK’s largest online property portal, meaning properties listed through Fozard Properties get maximum exposure. This is a powerful distribution channel that many prospective tenants will utilize first. According to Rightmove’s own reports, they receive over 130 million visits per month.
• Transparency on Deposit Protection: They explicitly state registration with the Deposit Protection Service DPS. This is crucial for tenant confidence, as it ensures deposits are held securely and disputes can be handled independently. For “let-only” contracts, they clearly state the landlord’s responsibility for deposit protection, which manages expectations.
  • Legal Compliance: In the UK, landlords and agents are legally required to protect tenant deposits in a government-approved scheme. Mentioning DPS shows compliance with this key regulation.
• Detailed Lettings Process: The website breaks down the “Our Lettings Process” into clear, sequential steps: “Meet & View,” “Reference & ID,” “Deposit & Rent,” and “Paperwork & Keys.” This step-by-step guide is highly beneficial for both tenants and landlords, reducing uncertainty and setting expectations.
  • Reduced Stress: For first-time renters or landlords, knowing the exact steps involved can significantly reduce stress and confusion.
  • Professionalism: A clearly defined process suggests an organized and professional approach to business.
• Positive Client Testimonials: The homepage prominently features numerous testimonials from both tenants and landlords. These appear genuine and detailed, praising various aspects from responsiveness to professionalism and successful outcomes.
  • Social Proof: Positive reviews build trust and credibility, showing potential clients that others have had good experiences.
  • Diverse Feedback: Testimonials from both sides of the transaction tenants and landlords provide a balanced view of their service quality. For instance, Bryan Duncan mentions “Brilliant, no messing” and quick key pickup, while Laura Buckley praises their efficiency in letting properties quickly and achieving maximum rental income. Muhammad Riz highlights “great customer service” and “timely response for any maintenance.”

The Areas for Improvement: Fozardproperties.com’s Shortcomings

No website is perfect, and Fozardproperties.com has several areas where it could enhance its user experience and build further trust.

These omissions, while not necessarily red flags, do create a less comprehensive online presence.

• Lack of “About Us” Page: This is a significant omission. A dedicated “About Us” section typically provides insights into the company’s history, mission, values, and the team behind the operations.
  • Building Trust: This page helps humanize the business and builds rapport with potential clients, especially in a service industry like property where trust is paramount. Without it, users are left with less context about who they are dealing with.
  • Company Culture: It’s an opportunity to convey company culture and expertise, which is entirely missed here.
• Absence of Team Information: While a few testimonials mention names like “Glen the director,” “Helen,” and “Marilyn,” there’s no page introducing the team members, their roles, or their experience.
  • Personal Connection: Knowing who you’re working with fosters a personal connection and confidence in the professionals handling your property or tenancy.
  • Expertise: Highlighting the expertise and qualifications of the team can further strengthen the company’s perceived credibility.
• Missing Legal & Privacy Pages: Crucial elements like a “Privacy Policy,” “Terms and Conditions,” or “Cookie Policy” are not immediately visible or linked on the homepage.
  • Legal Compliance: These pages are not just good practice but are often legal requirements e.g., GDPR in the UK. Their absence can be a significant red flag for compliance.
  • User Rights: Without these, users aren’t fully informed about how their data is handled or the contractual terms of engaging with the service.
• No Blog or Resources Section: A modern property management website often includes a blog with articles on landlord advice, tenant tips, market trends, or local area guides.
  • Value Addition: This content positions the company as an industry expert and provides value to visitors beyond just listings.
  • SEO Benefits: Blogs are excellent for Search Engine Optimization SEO, helping the website rank higher for relevant keywords and attract organic traffic.
• Limited Online Functionality Beyond Viewing: While they link to Rightmove for property search, the website itself doesn’t offer direct online applications, rent payments, or maintenance requests portals.
  • Modern Expectations: Many modern property services offer dedicated online portals for tenants and landlords to manage their accounts, pay rent, report issues, and access documents. The current process seems to rely heavily on email and phone calls after initial contact.
  • Efficiency: Integrated online tools can significantly streamline processes for both the company and its clients.
• No Social Media Presence Linked: There are no visible links to social media profiles Facebook, LinkedIn, etc., which are common channels for customer engagement, updates, and community building.
  • Engagement: Social media provides another avenue for customer support, sharing news, and building a brand presence.
  • Trust Signals: Active and professional social media profiles can add another layer of legitimacy and transparency.
• Generic Design: The website design is functional but somewhat generic, lacking unique branding elements or a modern aesthetic that could make it stand out.
  • First Impression: A more polished and contemporary design can improve the first impression and signal a forward-thinking business.
  • User Experience: While simple, an updated design could also enhance overall user experience.

Fozardproperties.com Alternatives

When it comes to property management and letting, the market is robust, especially in the UK. Codingdeepdive.com Review

If fozardproperties.com doesn’t quite hit all the marks for you, or if you’re just exploring your options, there are plenty of alternatives that offer various levels of service, from pure listing portals to fully managed solutions.

Remember, the best alternative depends on your specific needs as a landlord or a tenant.

Top Alternatives for Property Listings and Management

Here’s a look at some of the prominent players and specialized services in the property sector, focusing on those that maintain ethical standards in their operations.

*   Niche: The undisputed leader in UK property search, both for sales and rentals. Fozard Properties uses them, which tells you how essential they are.
*   Key Features: Immense property database, advanced search filters, email alerts, property news, and market insights.
*   Why it's a Top Alternative: If you’re a tenant, this is where you'll find the most listings. If you're a landlord, ensuring your property is on Rightmove either directly or through an agent is almost non-negotiable for maximum exposure. In 2023, Rightmove reported over 2 billion page views annually.
*   Ethical Aspect: As a listing portal, their primary function is information aggregation, which is neutral. Ethical concerns usually arise from individual agents or landlords, not the platform itself.

*   Niche: Another major UK property portal, often considered Rightmove’s closest competitor.
*   Key Features: Extensive property listings, house price estimates, local area guides, and tools to connect with agents.
*   Why it's a Top Alternative: Provides a strong alternative or complementary platform to Rightmove. Often, properties are listed on both, maximizing reach. Zoopla also offers more granular data for market research.
*   Ethical Aspect: Similar to Rightmove, it's a neutral listing platform.

*   Niche: Specializes in direct landlord-to-tenant lettings, cutting out traditional agents.
*   Key Features: Landlords can list properties on Rightmove and Zoopla via OpenRent, tenant referencing services, tenancy agreement generation, rent collection services.
*   Why it's a Top Alternative: Ideal for landlords who want more control and to save on agent fees. It empowers landlords to manage the process directly while still leveraging major portals for advertising. Over 4.5 million tenants and landlords have used OpenRent.
*   Ethical Aspect: Promotes direct dealing and transparency, which can be seen as highly ethical, reducing intermediary costs and complexities.

*   Niche: Online letting agent offering various service levels, from advertising-only to fully managed.
*   Key Features: Automated rent collection, legal documents, property inspections, maintenance coordination.
*   Why it's a Top Alternative: A good middle-ground for landlords who want some agent support but prefer the flexibility and potentially lower costs of an online platform. They combine technology with human support.
*   Ethical Aspect: Their focus on clear packages and digital process streamlining aligns with transparent business practices.

5. PropertyLoop

   • Niche: Blends traditional letting agency services with a tech-driven platform, focusing on landlords.
   • Key Features: Property valuations, professional photography, tenant vetting, maintenance management, guaranteed rent options.
   • Why it’s a Top Alternative: Offers a comprehensive, digitally enhanced approach to property management, aiming for efficiency and peace of mind for landlords.
   • Ethical Aspect: Their model emphasizes efficiency and professional service, which typically leads to better outcomes for all parties.

6. Rentoo

   • Niche: Modern, online platform for landlords and tenants, emphasizing ease of use and digital tools.
   • Key Features: Digital tenancy agreements, online rent payments, maintenance tracking, robust tenant communication tools.
   • Ethical Aspect: Focus on digital transparency and efficient communication helps reduce misunderstandings and promotes fair dealing.

7. Local Independent Letting Agents General Search

   

   • Niche: Traditional, brick-and-mortar letting agencies that offer highly personalized and localized services.
   • Key Features: Deep local market knowledge, in-person viewings and meetings, dedicated account managers, often a strong community presence.
   • Why it’s a Top Alternative: For those who prefer a more traditional, hands-on approach and direct personal interaction, a local agent can be invaluable. They often have established networks and can provide tailored advice.
   • Ethical Aspect: Reputable local agents operate under strict industry regulations e.g., ARLA Propertymark in the UK and are often well-known in their communities, fostering accountability. Always check for proper certifications and memberships.

How to Check the Legitimacy of a Property Website

It’s like being a detective for your own peace of mind.

For property websites, a few key checks can help you sort the wheat from the chaff.

Verifying Company Registration

A legitimate business, especially in the UK, will be officially registered. Strainisicalatori.blogspot.com Review

This registration provides a paper trail and holds the company accountable.

• Companies House UK: This is your go-to resource for UK-registered companies. Every limited company in the UK has a unique Company Number. You can search by company name or number. A lack of registration here is a major red flag. According to Companies House, there are over 5 million limited companies registered in the UK.
  • What to Look For:
    • Company Name: Does it match exactly what’s on the website?
    • Registered Address: Does it align with any physical address mentioned, or does it at least exist?
    • Company Status: Is it “Active” or “Dissolved”?
    • Directors: Are the names of the directors listed consistent with any names mentioned on the site e.g., “Glen the director” for Fozard Properties?
• Partnership vs. Limited Company: Understand that some businesses might operate as sole traders or partnerships, which aren’t always listed on Companies House in the same way. However, for a property agency handling large transactions, a limited company structure is more common and provides greater transparency.

Regulatory Body Affiliations

The property industry in the UK has several regulatory bodies and schemes designed to protect consumers.

A legitimate agency will typically be a member of relevant organizations.

• Client Money Protection CMP Scheme: This is critical. All letting agents who handle client money like deposits and rent are legally required to be part of a CMP scheme. This protects your money if the agent goes bankrupt or misuses funds.
  • Approved Schemes: Look for membership with schemes like Propertymark ARLA, NAEA, RICS, UKALA, or the Property Ombudsman.
  • Verification: You should be able to verify their membership directly on the scheme’s website.
• Redress Schemes: It’s a legal requirement for all letting and property management agents in England to belong to a government-approved redress scheme. These schemes provide an independent service for resolving disputes between agents and consumers.
  • Schemes: The two main schemes are The Property Ombudsman TPO and Property Redress Scheme PRS.
  • Importance: If an agent isn’t part of one, they’re operating illegally.
• Professional Bodies: Membership in professional bodies like ARLA Propertymark for residential letting agents or RICS Royal Institution of Chartered Surveyors indicates adherence to professional standards and a code of conduct.
  • Training and Standards: These bodies often require members to adhere to strict codes of practice and ongoing professional development.

Website Content and Red Flags

Beyond official registrations, the website itself can reveal a lot about its legitimacy.

• Physical Address and Landline Number: As mentioned for Fozard Properties, a clear physical business address is a strong trust signal. A landline number, rather than just a mobile number, adds another layer of professionalism.
• Professional Email Address: An email address matching the domain name e.g., [email protected] is standard. Generic email addresses like Gmail or Hotmail can be a red flag for a professional business.
• SSL Certificate: Check for “https://” in the website address and a padlock icon in your browser’s address bar. This indicates a secure connection, essential for protecting any data you submit. Without it, your information could be vulnerable.
• Spelling and Grammar: While minor errors can occur, a website riddled with spelling mistakes and grammatical errors suggests a lack of professionalism and can be a sign of a hastily put-together, less legitimate site.
• “About Us” and “Team” Pages: These pages add credibility by introducing the people behind the business and their experience. Their absence, as seen with Fozard Properties, reduces transparency.
• Terms and Conditions & Privacy Policy: Legitimate websites will always have clear, accessible T&Cs and a Privacy Policy detailing how they handle your data and the terms of service. Their absence is a significant legal and trust issue.

Online Presence and Reputation

What others say about the company online, and how consistently, can also be a strong indicator.

• Online Reviews: Check independent review sites like Google Reviews, Trustpilot, or industry-specific forums. Look for a pattern of reviews, both positive and negative, and how the company responds. Be wary of sites with only generic 5-star reviews or a complete lack of reviews.
• Social Media Activity: A legitimate business often has an active social media presence, where they engage with customers and share updates. Lack of activity or a very new profile could be a sign.
• News Articles and Mentions: Search for the company name in news articles or reputable property industry publications. Consistent positive mentions are a good sign.
• Domain Age: Tools like WHOIS lookup can tell you how long a website’s domain has been registered. Very new domains less than a year old for a service that claims extensive experience can be a red flag. While not definitive, it adds to the overall picture.

By performing these checks, you can significantly reduce your risk and ensure you’re dealing with a reputable and legitimate property service. It’s all about doing your due diligence.

Understanding UK Property Deposit Protection

Navigating the world of property rentals, especially in the UK, involves a lot of moving parts.

One of the most critical components, and often a source of confusion or dispute, is the tenant’s deposit.

Fozardproperties.com mentions their registration with the Deposit Protection Service DPS, which is a crucial detail for anyone looking to rent.

But what does this actually mean, and why is it so important? Smmproduct.com Review

The Purpose of a Tenancy Deposit

First off, let’s get clear on what a tenancy deposit is for. It’s essentially a security payment.

Landlords or letting agents collect this money at the start of a tenancy to:

• Cover unpaid rent: If a tenant leaves without paying their final rent.
• Repair damage: If the tenant causes damage to the property beyond normal wear and tear.
• Replace missing items: If items listed in the inventory go missing.
• Cleanliness: To cover costs if the property isn’t left in a reasonable state of cleanliness as per the agreement.

In England, landlords are legally capped on the amount they can charge for a deposit: a maximum of five weeks’ rent if your annual rent is less than £50,000, or six weeks’ rent if your annual rent is £50,000 or more. Fozard Properties correctly notes the maximum deposit is equal to five weeks rent.

The Legal Requirement: Tenancy Deposit Schemes TDS

This is where the law steps in to protect tenants. Since 2007, it has been a legal requirement for landlords or letting agents in England and Wales to protect tenants’ deposits in one of three government-approved tenancy deposit schemes TDS within 30 days of receiving it. Fozard Properties specifically names the Deposit Protection Service DPS, which is one of these schemes.

The three government-approved schemes are:

1. Deposit Protection Service DPS: Fozard Properties’ chosen scheme.
2. MyDeposits: Another popular choice.
3. Tenancy Deposit Scheme TDS: The third major provider.

How These Schemes Protect Your Deposit

These schemes operate in two main ways:

• Custodial Scheme: The deposit money is physically held by the scheme e.g., DPS Custodial. The landlord/agent transfers the money to the scheme, and it’s held securely until the end of the tenancy. This is generally seen as the safest option for tenants as the money is completely independent of the landlord/agent.
• Insured Scheme: The landlord or agent holds the deposit money, but they pay a fee to the scheme to “insure” it. This means the scheme guarantees the deposit will be paid back if there’s a dispute at the end of the tenancy and the landlord refuses to pay, or if the landlord becomes insolvent. The landlord/agent must still inform the scheme they have received the deposit and register its details.

Fozard Properties states that “any deposits taken under a fully managed contract will be held by them ,” indicating they likely use the custodial version of DPS for fully managed properties. This is a strong point for transparency and tenant security.

The “Let-Only” Nuance

Fozard Properties also highlights an important distinction for “let-only” contracts: “In the case of a let-only contract being in place rather than a fully managed contract the deposit will be given direct to the landlord at the start of the tenancy and it is then the landlord who is responsible for putting the deposit into their own tenancy deposit scheme rather than the letting agent.”

This is crucial. If Fozard Properties is only finding a tenant for a landlord let-only and not managing the property ongoing, the legal responsibility for protecting the deposit shifts entirely to the landlord.

• Tenant’s Responsibility: If you’re a tenant in a “let-only” situation, you must verify that your landlord has protected your deposit within 30 days and provided you with the “prescribed information” details of the scheme, how to get your deposit back, what to do if there’s a dispute, etc.. Failure by the landlord to do so can result in them having to pay you up to three times the deposit amount in compensation.
• Landlord’s Responsibility: If you’re a landlord opting for a “let-only” service, you are legally obligated to protect that deposit yourself and serve the prescribed information. Fozard Properties is rightly alerting landlords to this critical responsibility.

Dispute Resolution

One of the major benefits of these schemes is their free, impartial dispute resolution service. If a landlord and tenant cannot agree on how much of the deposit should be returned at the end of the tenancy, either party can raise a dispute with the relevant scheme. An independent adjudicator will then review the evidence tenancy agreement, inventory, check-in/out reports, photos, communication and make a binding decision. This avoids costly and time-consuming court battles. Equestriannextdoor.com Review

In essence, Fozard Properties’ mention of DPS is a positive sign for tenant protection and legal compliance.

However, for tenants engaging in “let-only” agreements, the onus remains on them to follow up with their landlord to ensure the deposit is protected.

For landlords using a “let-only” service, remember that legal responsibility for deposit protection and providing prescribed information is squarely on your shoulders.

Fozardproperties.com Pricing & Service Tiers

When it comes to engaging with a property service, understanding their pricing structure is paramount.

Fozardproperties.com, like many agencies, offers different tiers of service, likely correlating with varying fee structures.

However, the homepage text doesn’t explicitly detail these prices, which can be a point of friction for potential clients.

Services Offered Implied Tiers

The website mentions two primary service levels for landlords:

1. Let Only Service: This typically involves the agent finding a suitable tenant, conducting referencing, drawing up the tenancy agreement, and handling the initial move-in paperwork. Once the tenant is in, the landlord takes over all ongoing management, including rent collection, maintenance, and tenant communication.
2. Fully Managed Service: This is the comprehensive option. The agent handles everything from finding a tenant to collecting rent, managing maintenance issues, conducting property inspections, and handling the end-of-tenancy process. This is designed for landlords who prefer a hands-off approach.

What’s Missing on the Homepage Regarding Pricing

The key information that is not immediately available on the fozardproperties.com homepage includes:

• Specific Fees for Let Only: What is the one-off fee for finding a tenant? This could be a percentage of the annual rent, a flat fee, or a fee equivalent to a certain number of weeks’ rent.
• Specific Fees for Fully Managed: What is the ongoing management fee? This is typically a percentage of the monthly rent e.g., 8-15% + VAT. Are there additional setup fees?
• Hidden Costs/Additional Charges: Are there charges for inventory reports, check-in/check-out services, EPCs, gas safety certificates, professional photography, renewal fees, or dispute resolution? Transparent agencies will itemize these.
• VAT Information: In the UK, most property services are subject to VAT Value Added Tax, currently 20%. Agencies should clearly state if prices are inclusive or exclusive of VAT. This is a common point of contention if not made clear upfront.
• Tenant Fees: While the Tenant Fees Act 2019 largely banned most fees charged to tenants in England, there are still permissible charges e.g., holding deposits capped at one week’s rent, default fees for late rent, fees for losing keys, changes to tenancy agreements. The website states a “holding fee of one weeks rent” which is permissible. It should be clear about any other permissible tenant fees if applicable, though the current text only mentions the holding fee and first month’s rent.

Why Price Transparency Matters

For both landlords and tenants, clear pricing is a cornerstone of trust and ethical business practice.

• Budgeting: Clients need to accurately budget for their property ventures or rental costs. Hidden fees or unclear percentages can lead to significant unexpected expenses.
• Comparison: Without readily available pricing, it’s impossible for potential clients to compare Fozard Properties’ costs with competitors. This makes informed decision-making difficult.
• Ethical Obligation: Agencies, particularly in the UK, have a strong ethical and often legal obligation to be transparent about all fees. The government and industry bodies continually push for greater clarity in this area to protect consumers. For instance, the National Trading Standards Estate and Letting Agency Team has issued guidance on material information that must be included in property listings, which increasingly includes fees.

How to Get Pricing Information

Given the lack of explicit pricing on the homepage, prospective clients would need to: Nicefonts.com Review

1. Call them directly: Use the provided phone numbers for Manchester/Bolton or Liverpool/Wirral.
2. Email them: Use [email protected] for inquiries.
3. Check deeper pages: While not immediately evident on the homepage, there might be pricing details hidden within the “Landlord Services” or “Tenant Services” subpages which are linked. A quick check of the “Landlord Services” page https://fozardproperties.com/landlord_services.html shows that it too does not explicitly list pricing, instead inviting potential landlords to “discuss your requirements with us and receive a tailored quote.” This indicates that tailored pricing is part of their sales process.

While tailored quotes can be beneficial for complex situations, a general range or starting price on the website would significantly improve transparency and user experience.

This omission might deter potential clients who prefer upfront pricing information to quickly assess options.

Tenant Services at Fozardproperties.com

For anyone looking to rent a property, the services offered by a letting agent can make or break the experience.

Fozardproperties.com dedicates a section to its “Tenant Services,” outlining the process from initial viewing to moving in.

Understanding these steps is crucial for a smooth tenancy.

The Tenant Journey: Step by Step

Fozard Properties outlines a clear, four-step process for tenants, which is commendable for setting expectations.

1. Meet & View:

   • Initiation: Tenants find a property online likely on Rightmove, where Fozard properties lists and contact the agency to arrange a viewing.
   • Process: An agent meets the prospective tenant at the property, conducts the viewing, and answers any questions.
   • Contact Points: Specific phone numbers are provided for Manchester/Bolton and Liverpool/Wirral properties, along with an email address [email protected] and the option to contact via Rightmove property pages.
   • Pros: Clear channels for booking viewings. in-person meetings allow for direct interaction and immediate question-answering.
   • Considerations: Reliance on phone calls and email for initial contact, rather than an integrated online booking system, might be less convenient for some users accustomed to digital self-service.

2. Reference & ID:

   • Application: Once a tenant decides to proceed, an online reference application form is sent via email.
   • Requirements: Tenants must provide proof of ID and pay a holding fee equivalent to one week’s rent.
   • Holding Fee: This fee is deducted from the first month’s rent upon move-in, which is a standard and legally permissible practice under the Tenant Fees Act 2019. This ensures a commitment from the tenant while the referencing process takes place.
   • Referencing: This typically involves credit checks, employment verification, previous landlord references, and affordability checks to ensure the tenant is suitable.
   • Pros: Digital application form streamlines the process. transparent handling of the holding fee.
   • Considerations: The website doesn’t specify which referencing agency they use, which might be useful information for tenants.

3. Deposit & Rent:

   • Deposit Protection: Fozard Properties is registered with the Deposit Protection Service DPS. For fully managed contracts, deposits are held by DPS. For “let-only” contracts, the deposit is given directly to the landlord, who then becomes responsible for protecting it in their own scheme. This is a critical distinction and shows good transparency.
   • Deposit Cap: The maximum deposit is equal to five weeks’ rent, adhering to UK legal requirements.
   • First Month’s Rent: Tenants are required to pay the first month’s rent before moving in.
   • Pros: Clear communication on deposit protection and legal compliance. distinction between managed and let-only contracts helps tenants understand responsibilities.
   • Considerations: For let-only tenants, it’s vital to confirm directly with the landlord that the deposit has been protected and prescribed information received, as the responsibility shifts.

4. Paperwork & Keys: Nejuatrentacoste.com Review

   • Pre-Move-in Documents: Before moving in, tenants receive all necessary paperwork, including:
     • Tenancy agreement
     • Inventory report
     • Prescribed information regarding the deposit
     • Energy Performance Certificate EPC
     • Gas Safety Certificate if applicable
     • “How to rent” guide a government publication
   • Move-in Day: A representative meets the tenant at the property, hands over keys, and takes meter readings for the final checklist.
   • Pros: Comprehensive provision of legally required and essential documents. in-person key handover ensures a smooth start.
   • Considerations: The quality and detail of the inventory report are crucial to avoid disputes at the end of the tenancy. Tenants should always thoroughly check this document.

What Could Be Enhanced for Tenants

While the process is clear, several additions could significantly improve the tenant experience:

• Online Account/Portal: A dedicated online portal where tenants can:
  • View their tenancy agreement and other documents.
  • Track rent payments and payment history.
  • Report maintenance issues online with photos/videos.
  • Access contact details for their property manager.
  • This streamlines communication and empowers tenants to manage their tenancy more efficiently.
• FAQ for Tenants: A comprehensive FAQ section addressing common tenant queries about repairs, rent payments, tenancy renewals, early termination, what to do in emergencies, etc.
• Emergency Contact Information: Clear instructions on who to contact in case of an emergency e.g., burst pipe, no hot water outside of working hours.
• Guidance on Maintenance Process: More detail on how maintenance issues are reported, typical response times, and tenant responsibilities for minor repairs.
• Testimonials Focus: While the site has testimonials, adding a dedicated section with more tenant-specific reviews might be beneficial.

Overall, Fozard Properties outlines a standard and legally compliant tenant service process.

The clear steps and emphasis on deposit protection are positive.

However, incorporating more digital tools and resources could elevate their service to meet modern tenant expectations for convenience and self-service.

Landlord Services at Fozardproperties.com

For property owners, finding a reliable letting agent to manage their investment is paramount.

Fozardproperties.com positions itself as an option for landlords in its target regions, offering services designed to streamline the letting process.

Let’s dive into what they offer and what landlords should consider.

Service Offerings for Landlords

The website broadly categorizes its landlord services into two main types:

1. Let Only Service:

   • Scope: This service focuses on securing a tenant for the landlord. It typically includes:
     • Marketing the property including listing on Rightmove, as mentioned.
     • Conducting viewings.
     • Tenant referencing credit checks, employment verification, previous landlord references.
     • Drafting the tenancy agreement.
     • Handling initial move-in arrangements and collection of the first month’s rent and deposit.
   • Landlord Responsibility: After the tenant moves in, the landlord takes over all day-to-day management responsibilities. This means collecting rent, handling maintenance requests, conducting inspections, and managing the end of the tenancy.
   • Pros: More cost-effective than a fully managed service, as it’s typically a one-off fee. Ideal for experienced landlords who have the time and expertise to manage their properties.
   • Considerations: Requires significant time commitment from the landlord. legal compliance and changes in legislation become the landlord’s direct responsibility. The website does not specify the cost of this service.

2. Fully Managed Service: Starnames.com Review

   • Scope: This is a comprehensive, hands-off solution for landlords. It typically includes:
     • All aspects of the “let only” service.
     • Ongoing rent collection and remittance to the landlord.
     • Management of maintenance and repairs liaising with contractors, arranging works.
     • Regular property inspections.
     • Serving notices e.g., for rent arrears, end of tenancy.
     • Handling deposit protection and end-of-tenancy disputes.
     • Acting as the primary point of contact for the tenant.
   • Landlord Responsibility: Minimal ongoing involvement, primarily receiving rent and updates from the agent.
   • Pros: Saves the landlord significant time and stress. ensures professional handling of all aspects of the tenancy. keeps the landlord compliant with ever-changing legislation.
   • Considerations: Higher ongoing cost, usually a percentage of the monthly rent. The website states this service is offered at “affordable prices” but does not provide specific figures.

Key Aspects Highlighted for Landlords

• Affordable Prices: This claim is made, but without specific figures, it’s hard for landlords to assess value or compare against competitors. Transparency in pricing is crucial.
• Award-Winning Letting Agents: This claim is made on the homepage. While positive, it would be more impactful if details about the awards e.g., which awards, when, categories were provided. This allows landlords to verify and understand the significance of the accolade.
• Client Testimonials: The website features several positive testimonials from landlords, such as Laura Buckley, who praises their efficiency in letting properties quickly and achieving maximum rental income. This social proof is valuable.
• Property Search Integration: Mentioning that properties are listed on Rightmove assures landlords of broad market exposure for their vacant properties.

What Landlords Should Look For and what’s currently missing from the homepage

Beyond what’s explicitly stated, landlords often need more detailed information to make an informed decision:

• Detailed Fee Structure: A clear breakdown of all potential fees, including:
  • Initial setup fees if any, beyond the “let only” fee.
  • Monthly management percentages including VAT.
  • Fees for specific services e.g., safety certificates, inventory checks, EPCs, tenancy renewals, court appearances.
  • Any charges for dispute resolution.
• Client Money Protection CMP Scheme: While Fozard Properties mentions DPS for deposit protection, landlords should verify the agent’s overall CMP scheme membership e.g., through Propertymark, UKALA, RICS to ensure all client funds they handle are protected.
• Redress Scheme Membership: Essential for resolving disputes with the agent Property Ombudsman or Property Redress Scheme.
• Accreditations and Professional Memberships: Any other professional bodies they are members of e.g., ARLA Propertymark which signal adherence to industry standards and codes of practice.
• Insurance: Does the agent hold professional indemnity insurance? This protects both the agent and the landlord in case of professional negligence.
• Service Level Agreements SLAs: What are the guaranteed response times for maintenance, rent queries, etc.?
• Maintenance Process: How do they handle maintenance requests? Do they have a network of trusted contractors? How are landlords informed and consulted on repair costs?
• Legal Updates: How do they keep landlords informed about changes in landlord-tenant law and ensure compliance?
• Property Inspection Frequency: How often do they conduct inspections, and what kind of reports are provided?
• Eviction Process Support: What support do they offer if an eviction becomes necessary?
• Online Landlord Portal: Many modern agencies offer a secure online portal where landlords can:
  • View financial statements and rent payments.
  • Track maintenance requests.
  • Access property documents.
  • Communicate directly with their property manager.

Fozard Properties presents a solid foundation of landlord services.

The “let only” and “fully managed” options are standard, and their use of Rightmove and DPS are positive.

However, a significant step towards greater transparency, especially regarding pricing and a more detailed breakdown of their professional accreditations and processes, would greatly benefit potential landlord clients.

Direct engagement phone or email is necessary to gather this missing information.

How to Cancel fozardproperties.com Services

Understanding the cancellation process for any service, especially a property management one, is vital.

While fozardproperties.com’s homepage doesn’t explicitly detail a cancellation policy, the general principles for terminating contracts with property management firms are well-established.

General Principles of Service Cancellation

For property management or letting services, cancellation typically falls under the terms outlined in the service agreement or contract signed between the landlord client and the agent Fozard Properties.

• Review Your Contract: This is the absolute first step. Every service agreement with a letting agent should clearly define the terms of cancellation, including:
  • Notice Period: How much notice is required before termination e.g., 1, 2, or 3 months. This is usually a reciprocal notice period.
  • Fees: Are there any early termination fees, administrative charges, or outstanding balances that become due upon cancellation?
  • Circumstances: Are there specific circumstances under which either party can terminate the agreement without penalty e.g., breach of contract by the agent?
  • Method of Notice: How must notice be given e.g., in writing, via registered post, email?

Steps to Cancel Services with Fozard Properties Based on Industry Standards

Given the lack of specific cancellation information on their public-facing website, the following steps are generally applicable:

1. Locate Your Service Agreement: Dig out the contract you signed with Fozard Properties. This document is your guide for the entire process.
2. Identify the Notice Period: Check the contract for the required notice period. Common periods are 30, 60, or 90 days. Calculate your target termination date based on this.
3. Check for Termination Clauses and Fees: Look for any clauses detailing early termination fees or conditions. Some contracts might levy a fee if you cancel while a tenant is still in place or if a new tenant was just secured.
4. Draft a Formal Written Notice:
   • Address the letter or email to Fozard Properties as specified in your contract e.g., “The Director” or “Client Services”.
   • Clearly state your intention to terminate their services.
   • Include your full name, property addresses, and account number if applicable.
   • Specify the effective date of termination, ensuring it respects the notice period.
   • Request confirmation of receipt of your notice and the agreed termination date.
5. Send the Notice:
   • Recommended Method: Send the notice via a method that provides proof of delivery. This could be registered post, recorded delivery, or an email to their official contact address e.g., [email protected], or a more general office email if available with a read receipt requested.
   • Retain Proof: Keep a copy of the notice and proof of delivery for your records.
6. Settle Outstanding Fees: Ensure all fees up to the termination date are paid. If there are any outstanding balances or early termination fees, address them as per the contract.
7. Coordinate Handover:
   • Documents: Request all relevant property documents tenancy agreements, safety certificates, inventory reports, tenant contact details, rent statements.
   • Keys: Arrange for the handover of all property keys.
   • Tenant Notification: Fozard Properties will likely need to notify the tenant of the change in management, instructing them on where to pay rent moving forward and who to contact for maintenance. Ensure this transition is smooth for the tenant.
   • Deposits: If Fozard Properties holds the tenant’s deposit in a custodial scheme like DPS, they will need to initiate the transfer or release process to you if you are taking over management or directly to the tenant at the end of their tenancy. If the deposit was insured by them, ensure you get all details to continue this or transfer it to your own scheme.

Considerations for Tenants Cancelling Services

While landlords typically cancel property management services, tenants might inquire about ending their tenancy early. Baybridesmaid.nz Review

• Tenancy Agreement: Tenants must always refer to their specific tenancy agreement. Early termination usually requires:
  • Break Clause: If a break clause exists, it will specify conditions for early termination e.g., after 6 months, with 2 months’ notice.
  • Landlord Agreement: Without a break clause, tenants generally need the landlord’s or agent’s agreement to surrender the tenancy early. This often involves the tenant being responsible for rent until a new tenant is found, plus any associated re-letting fees.
• Communication: Tenants should formally communicate their desire to leave early with Fozard Properties or their landlord, if Fozard Properties is only the “let-only” agent.

In summary, for landlords looking to cancel services with Fozard Properties, the contract is key.

For tenants, the tenancy agreement dictates the terms of early departure.

Always get everything in writing and retain proof of communication.

FAQ

Is Fozardproperties.com a legitimate website?

Based on the information provided on their homepage, Fozardproperties.com appears to be a legitimate property letting and management service.

They list essential contact details, operating hours, mention integration with Rightmove, and state registration with the Deposit Protection Service DPS, which are all indicators of a real business operating in the UK property market.

What services does Fozardproperties.com offer?

Fozardproperties.com offers residential lettings, property management, and specialized services for both landlords and tenants.

This includes finding properties, arranging viewings, tenant referencing, handling deposits, and managing paperwork for move-ins.

Where does Fozardproperties.com operate?

Fozardproperties.com primarily operates in specific regions within the UK, including Manchester, Bolton, Liverpool, and Wirral.

Does Fozardproperties.com list properties on Rightmove?

Yes, Fozardproperties.com explicitly states that their properties are listed on Rightmove, which is the UK’s most widely used property search engine, ensuring broad exposure for their listings.

How does Fozardproperties.com handle tenant deposits?

Fozardproperties.com states they are registered with the Deposit Protection Service DPS. For fully managed contracts, deposits are held by DPS. Vouchoff.com Review

For “let-only” contracts, the deposit is given directly to the landlord, who is then responsible for protecting it in their own tenancy deposit scheme.

What is the maximum deposit Fozardproperties.com charges?

The website states that the maximum deposit charged is equal to five weeks’ rent, which aligns with the current legal cap in England for properties with annual rents below £50,000.

Does Fozardproperties.com offer a “let only” service for landlords?

Yes, Fozardproperties.com offers a “let only” service, where they find and process a tenant for the landlord, after which the landlord takes over all ongoing management.

Does Fozardproperties.com offer a fully managed service for landlords?

Yes, Fozardproperties.com provides a fully managed service, handling all aspects of property management from tenant finding and rent collection to maintenance and end-of-tenancy processes.

Are there any testimonials from Fozardproperties.com clients?

Yes, the homepage of Fozardproperties.com features several testimonials from both tenants and landlords, praising their service and professionalism.

How can I arrange a viewing with Fozardproperties.com?

You can arrange a viewing by calling their regional phone numbers 0161 302 9448 for Manchester/Bolton or 0151 677 9088 for Liverpool/Wirral, emailing [email protected], or contacting them via their property pages on Rightmove.

Does Fozardproperties.com have an “About Us” page?

No, based on the provided homepage text, there is no explicit “About Us” page or section detailing the company’s history, mission, or team members directly linked or visible on the homepage.

Does Fozardproperties.com display its pricing for landlord services?

No, the homepage text does not explicitly detail the specific pricing or fee structures for their “let only” or “fully managed” landlord services, only stating they are “affordable.”

What legal documents does Fozardproperties.com provide to tenants before move-in?

Before move-in, tenants are provided with the tenancy agreement, inventory, prescribed information regarding their deposit, a copy of the EPC energy performance certificate, gas safety certificate if applicable, and a “How to rent” guide.

What are Fozardproperties.com’s working hours?

Fozardproperties.com’s working hours are Monday to Friday, from 08:00 to 16:00 8 AM to 4 PM. Junglememory.com Review

How does Fozardproperties.com handle the holding fee from tenants?

Fozardproperties.com collects a holding fee of one week’s rent, which is then deducted from the first month’s rent when the tenant moves into the property.

Are Fozardproperties.com staff friendly and approachable?

Based on client testimonials, several reviews mention staff members like Glenn, Helen, and Marilyn being “very friendly and approachable,” indicating a positive customer service experience.

Does Fozardproperties.com provide online portals for landlords or tenants?

The provided homepage text does not indicate the presence of a dedicated online portal for landlords or tenants to manage accounts, payments, or maintenance requests.

Communication seems to rely on phone calls and email.

What are some alternatives to Fozardproperties.com for property services?

Alternatives include major property listing portals like Rightmove and Zoopla, direct landlord-to-tenant platforms like OpenRent, and online letting agents such as LettingaProperty.com and PropertyLoop.

How quickly can one move into a property with Fozardproperties.com?

One testimonial mentions moving in within a fortnight, suggesting a relatively quick process for suitable applicants once a property is chosen and paperwork is processed.

Is Fozardproperties.com compliant with UK deposit protection laws?

Yes, Fozardproperties.com explicitly states registration with the Deposit Protection Service DPS and correctly notes the five-week rent deposit cap, indicating compliance with key UK deposit protection legislation.