
Based on checking the website Glasssplashbacksuk.com, it appears to be a legitimate e-commerce platform specializing in custom glass splashbacks for kitchens and bathrooms.
The site provides a clear overview of its products and services, focusing on DIY installation to save costs.
Here’s a summary of the review:
- Overall Legitimacy: Appears legitimate for its stated purpose.
- Product Offering: Extensive range of coloured, digitally printed, mirrored, and crackle glass splashbacks.
- Key Selling Proposition: Unique online system for quoting and ordering, emphasizing DIY measurement and fitting to eliminate professional fees.
- Customer Support: Phone number and contact form available.
- Transparency: Detailed explanations of the measurement and fitting process through guides and videos.
- Pricing: Online quote tool available for instant cost assessment.
- Ethical Considerations: Products are non-edible home decor items and do not involve any impermissible elements in their nature or use. The business model promotes self-reliance and cost-saving, which aligns with principles of efficiency and avoiding unnecessary expenditure.
The website aims to streamline the process of acquiring bespoke glass splashbacks by empowering customers to handle measurement and installation themselves.
This approach aims to reduce overall project costs significantly.
They highlight a “unique online process” that allows customers to get quotes and order regular-shaped splashbacks directly, with support available for more bespoke designs.
The emphasis is on transparency regarding costs, with customers paying only for production and delivery.
They also offer a vast array of color matching services, including RAL Classic, RAL E3, and custom color matching.
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- Key Features: Offers a vast collection of high-quality tiles for various applications, including kitchen backsplashes, bathroom walls, and floors. Known for trendy designs, unique textures, and diverse materials like ceramic, porcelain, glass, and natural stone.
- Average Price: Varies widely, from $5-$50+ per square foot, depending on material and design.
- Pros: Extensive selection, excellent for modern and traditional aesthetics, good for DIY installation, high durability.
- Cons: Can be overwhelming due to choice, shipping costs can be significant for large orders.
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- Key Features: A massive online retailer offering a wide array of kitchen backsplashes from various brands and styles, including peel-and-stick, tile, and laminate options.
- Average Price: Ranges from affordable peel-and-stick options $2-$10 per square foot to more premium tiles $10-$30+ per square foot.
- Pros: Huge variety, competitive pricing, frequent sales, customer reviews for guidance.
- Cons: Quality can vary between brands, some products may require professional installation.
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- Key Features: A major home improvement retailer providing a solid selection of backsplash tiles, including ceramic, glass, and natural stone, along with all necessary installation tools and materials.
- Average Price: Typically $3-$25 per square foot.
- Pros: Physical stores for in-person viewing, knowledgeable staff, reliable return policy, good for DIYers.
- Cons: Selection may not be as niche as specialty tile stores, some designs might be more common.
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The Home Depot Backsplash Tile
- Key Features: Similar to Lowe’s, offers a comprehensive range of backsplash tiles, tools, and expert advice for home renovation projects. Strong focus on practical, readily available options.
- Average Price: Generally $2-$20 per square foot.
- Pros: Widespread availability of stores, strong DIY support, frequent workshops, competitive pricing.
- Cons: Stock levels can vary by store, some unique designs might be harder to find.
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- Key Features: Offers an expansive marketplace for various glass tile backsplashes from numerous sellers, ranging from individual sheets to bulk orders.
- Average Price: Highly variable, often $5-$20 per square foot.
- Pros: Immense selection, competitive pricing, customer reviews, fast shipping especially with Prime.
- Cons: Quality can vary significantly between sellers, returns might be more complex for heavy/fragile items.
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- Key Features: A leading manufacturer and distributor of ceramic, porcelain, glass, and natural stone tiles. Offers extensive collections for both residential and commercial projects, known for durability and design versatility.
- Average Price: Varies based on collection, but generally $4-$30+ per square foot.
- Pros: High-quality, durable products, strong industry reputation, wide range of designs and finishes.
- Cons: Primarily for wholesale or through contractors, direct consumer purchasing might be less straightforward.
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- Key Features: Specializes in handmade, sustainable, and ethically produced tiles from recycled materials. Offers unique glazes and custom color matching, perfect for distinctive, eco-conscious designs.
- Average Price: Higher end, typically $25-$70+ per square foot, reflecting the handmade and sustainable nature.
- Pros: Beautiful, unique, and sustainable products. strong ethical brand, excellent for bespoke projects.
- Cons: Premium pricing, longer lead times due to handmade process.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Glasssplashbacksuk.com Review & First Look
When first navigating to Glasssplashbacksuk.com, the immediate impression is one of clarity and a straightforward approach to a niche home improvement product.
The website clearly defines its purpose: providing bespoke glass splashbacks directly to the customer, emphasizing a DIY model to cut down on costs.
It’s not often you see a site that front-loads its unique selling proposition—the ability to measure and fit yourself, eliminating templating and installation fees—right on the homepage.
This instantly tells you what the company is about and how it aims to differentiate itself from traditional suppliers.
The site is well-structured, with intuitive navigation leading to product categories, a quote tool, and essential company information.
There’s a clear call to action to “Get a quote,” which suggests an emphasis on customer-driven pricing and efficiency.
The product range is adequately described, encompassing coloured, digitally printed, mirrored, and crackle glass options.
It appears they understand the importance of visual appeal, highlighting customization with “YOUR CHOICE OF ANY COLOUR” and the possibility of transforming spaces with “vibrant scenes.”
Initial User Experience and Navigation
The user interface is clean and functional, avoiding unnecessary clutter.
The “Skip to content” link, while subtle, indicates a basic level of accessibility consideration. Adjuvalegal.com Review
The main navigation bar at the top lists key sections like “Products,” “Quote & Order,” “My account,” “About us,” and “Contact.” This structure is standard and makes it easy for a first-time visitor to find what they’re looking for.
The mobile phone number 020 8099 9455 is prominently displayed, suggesting direct communication is encouraged.
Transparency and Information Availability
One of the critical aspects of assessing a website’s legitimacy is its transparency. Glasssplashbacksuk.com scores well here. They openly discuss their process, from measurement guides to fitting procedures. The claim of a “Streamlined System, Guaranteed to Save You £££’s” is bold, but they back it up with the explanation that customers only pay for production and delivery, cutting out the typically costly templating and fitting services. This level of detail builds trust by explaining how they achieve their promised savings.
First Impressions of Trustworthiness
The inclusion of customer reviews directly on the homepage, complete with names and locations Howard / Darlington, Tim / Newbury, Heath & Naomi / Manchester, adds a layer of social proof.
While these are curated, they give a snapshot of positive customer experiences.
The lack of immediately visible third-party trust badges or detailed company registration information on the homepage itself is a minor point, but generally, the site conveys an image of a professional and specialized business.
They focus heavily on the product and the streamlined process, which aligns with a business-to-consumer model that prioritizes clarity and efficiency.
Glasssplashbacksuk.com Features
Glasssplashbacksuk.com distinguishes itself with several key features designed to simplify the process of acquiring custom glass splashbacks.
Their primary value proposition revolves around empowering the customer to take control of the measuring and fitting, thereby significantly reducing overall costs.
This DIY-centric model is supported by a suite of online tools and resources. Ochobase.com Review
Custom Color Matching and Digital Printing
One of the standout features is their extensive color customization. They explicitly state: “YOUR CHOICE OF ANY COLOUR.” This isn’t just about offering a limited palette. they promise to match any color you provide, requiring only the brand, name, and code. This level of bespoke service is highly appealing for homeowners looking to achieve a specific aesthetic.
- RAL Classic Range & RAL E3 Range: They’ve expanded their standard color options to include both these comprehensive industrial color standards, offering 420 solid and 70 metallic colors.
- “Ultimate Service” in Color Choice: The ability to colour-match to any chosen color truly sets them apart, giving customers “limitless colour option” to create a seamless blend or a striking contrast.
Online Quote Tool and Ordering System
The core of their streamlined approach is the online quote and order tool.
This feature is highlighted as unique, enabling customers to assess costs and place orders instantly.
- Instant Price Assessment: The “Quote Tool” is designed to allow customers to “quickly assess how much your glass splashback project is likely to cost.” This immediacy is a significant advantage over waiting for manual quotes.
- Direct Ordering: If the price is satisfactory, customers can “order straight away by simply clicking the ‘Buy Now’ button.” This integrates the quoting and purchasing process, making it seamless.
- Automated Process: They claim “No Other” glass splashback company offers a system quite like theirs, automating the process from start to finish for regular shaped splashbacks.
- Drawing Upload: For bespoke or custom panels, customers can email drawings or “simply upload your drawing and attach it to your order as part of the process when you checkout,” streamlining complex orders.
Comprehensive DIY Guides and Videos
To support their DIY model, Glasssplashbacksuk.com provides detailed resources for customers to confidently undertake the measurement and fitting process.
- Simple Guides and Videos: They “produced a set of simple guides and videos to help you every step of the way.” This includes instructions on how to measure accurately, fit the splashbacks, and maintain them.
- Eliminating Professional Fees: The guides are designed to help customers “do-it-yourself, therefore removing the need for professional assistance and the extra expense that this incurs.” This directly supports their cost-saving promise.
- Confidence in Installation: The emphasis is on enabling customers to “Measure with confidence, fit them with ease and keep them looking great!”
Product Range Variety
Beyond just color and printing, the website details a variety of glass finishes and types, catering to different aesthetic preferences and functional needs.
- Mirrored Splashbacks: Available in silver, grey, and bronze, these can “add depth and charm to any room,” not just the kitchen.
- Crackle Glass Splashbacks: This suggests more textured or unique visual effects, offering a distinct aesthetic alternative.
- New Products & Finishes: They are actively adding “textured finishes” and products incorporating “metal elements and natural minerals to produce a wonderful sparkle and glimmer effects,” indicating ongoing innovation and expansion of their product line.
Glasssplashbacksuk.com Pros & Cons
When evaluating Glasssplashbacksuk.com, it’s crucial to weigh its strengths against potential drawbacks.
No system is perfect, and understanding both sides helps in making an informed decision.
Pros
- Significant Cost Savings: By eliminating the need for professional templating and fitting services, Glasssplashbacksuk.com offers a substantial reduction in the overall project cost. Their model means you only pay for the product and its delivery. This is a huge win for budget-conscious homeowners.
- Extensive Customization Options: The ability to match any color from a specific brand/code, alongside the wide range of RAL colors and digitally printed designs, provides unparalleled customization. This ensures the splashback perfectly integrates with or enhances your existing decor.
- User-Friendly Online Quote and Ordering System: The automated online tool for instant quotes and direct ordering is a must. It simplifies a process that can often be complex and time-consuming when dealing with traditional suppliers. The ability to upload drawings for bespoke shapes further streamlines the ordering process.
- Comprehensive DIY Support: The provision of detailed guides and videos for measuring and fitting empowers customers, even those with limited DIY experience, to successfully install the splashbacks. This support reduces anxiety about the “do-it-yourself” aspect.
- Direct-to-Consumer Model: This approach often translates to better communication and potentially faster service, as there are fewer intermediaries involved. The prominent display of a phone number suggests they are accessible for direct inquiries.
- Product Variety and Innovation: Beyond standard colored glass, the offering of mirrored, crackle, and soon-to-be-released textured finishes with metallic/mineral elements demonstrates a commitment to variety and staying current with design trends.
- Positive Customer Testimonials: The presence of specific customer reviews on the homepage, while curated, indicates a track record of satisfaction, highlighting good service and product quality.
Cons
- Reliance on Customer Accuracy: The DIY model, while cost-effective, places a significant burden on the customer for accurate measurement. Any error in measurement could lead to a ill-fitting product, which would be a costly mistake since glass cannot be easily resized. While guides are provided, not everyone is comfortable with precise measurements for permanent fixtures.
- DIY Installation Challenges: While guides are available, installing large or irregularly shaped glass panels can be challenging, requiring specific tools, safety precautions, and a certain level of physical capability. There’s a higher risk of damage to the product or injury during installation compared to professional fitting.
- Lack of Local Presence/Consultation: As an online-focused UK business, customers cannot physically inspect samples or receive in-person consultations. For complex designs or those who prefer tactile interaction before purchasing, this could be a drawback.
- Potential for Shipping Damage: Glass is a fragile material. While the reviews mention good packaging, there’s always an inherent risk of damage during transit, especially for large items.
- Limited Information on Warranty/Returns: While typical for e-commerce sites, the homepage doesn’t immediately detail specific warranty periods for the glass or a clear return policy for custom-cut items. This information would need to be sought out in their terms and conditions, which isn’t instantly transparent.
- Customer Service Accessibility Beyond Phone: While a phone number is provided, the extent of customer service availability hours, response times for email/contact forms isn’t immediately clear. For a DIY model where customers might frequently need assistance, this could be a factor.
- No Mention of Professional Installation Option: For customers who prefer not to DIY, or whose project is too complex for a DIY approach, Glasssplashbacksuk.com does not appear to offer any professional installation services or recommendations, forcing customers to seek external help if they change their mind or face issues.
Glasssplashbacksuk.com Pricing
Understanding the pricing structure of Glasssplashbacksuk.com is crucial for anyone considering their services.
Their business model is specifically designed to reduce costs by eliminating common expenses associated with traditional splashback installation, namely templating and fitting fees.
This means the price you pay is primarily for the product itself and its delivery. Meowfoundation.com Review
How the Pricing Model Works
The cornerstone of their pricing strategy is the online quote tool. This tool allows customers to input their desired dimensions and specifications to receive an instant price estimation. This transparency and immediacy are major selling points.
- Production Cost: This covers the manufacturing of the glass splashback according to your exact specifications, including chosen color, digital print, type of glass mirrored, crackle, and any custom cut-outs for sockets or notches.
- Delivery Cost: The cost of shipping the finished, custom-cut glass panels to your location is the second component. This will likely vary based on the size, weight, and destination of the order.
- Elimination of Hidden Fees: A core promise is that “the only costs you pay are for the production and delivery of your glass splashbacks.” This directly addresses the high costs often associated with professional measurement and installation that other companies might charge.
Factors Influencing Price
Several variables will impact the final cost of your glass splashback:
- Dimensions: The length and height of the glass panels are the primary determinants of cost. Larger areas will naturally be more expensive due to material consumption.
- Glass Type: While all are glass, variations like standard coloured, mirrored, or crackle glass might have different base costs due to manufacturing complexity or material specifics.
- Color and Finish: While standard RAL colors are available, custom color matching might incur a slight premium for the specialized service. Digitally printed splashbacks will also likely be at a higher price point due to the printing process.
- Cut-outs and Notches: Any specific requirements for socket cut-outs, notches, or irregular shapes will add to the complexity of the manufacturing process and thus to the price. The website notes that for “regular shaped glass splashbacks” you can use the online tool, implying more bespoke or irregular shapes might require a custom quote via phone or email, which could involve different pricing parameters.
- Delivery Location: Shipping costs will depend on your exact address within the UK.
The Quote Tool Experience
The website highlights the simplicity of its quote tool: “Just select the type of glass splashback you are after, enter your panel sizes and any additional features required.
Such as socket cutouts or notches, add to cart and your done!” This implies a highly user-friendly interface that provides immediate feedback on cost.
This is a significant advantage as it empowers customers to experiment with different options and budgets in real-time.
Value Proposition
The value proposition of Glasssplashbacksuk.com’s pricing is clear: they aim to make bespoke glass splashbacks more accessible and affordable by leveraging a DIY approach.
While the per-square-foot cost of the glass itself might be comparable to other suppliers, the significant savings come from avoiding the typically high labor costs associated with professional installation.
For customers confident in their DIY abilities, this represents a substantial financial benefit.
Glasssplashbacksuk.com vs. Traditional Suppliers
When considering a home improvement project like installing glass splashbacks, understanding the differences between Glasssplashbacksuk.com’s model and traditional suppliers is key to making the best choice for your needs.
The core distinction lies in the service delivery model and the allocation of responsibility. Theswordmaker.com Review
Glasssplashbacksuk.com’s Model
Glasssplashbacksuk.com operates on a direct-to-consumer, DIY-centric model.
- Core Philosophy: Empower the customer to measure and fit the splashbacks themselves.
- Cost Structure: You pay primarily for the product and delivery. All professional fees for templating and installation are removed, leading to significant savings.
- Process:
- Customer Measures: You use their online guides and videos to take precise measurements of your space.
- Online Quote & Order: You input these measurements into their unique online tool for an instant quote and place your order.
- Manufacturing: They cut and finish the glass to your exact specifications.
- Delivery: The finished panels are delivered to your door.
- Customer Installs: You follow their DIY guides to install the splashbacks.
- Customization: High degree of color matching and digital printing options.
- Risk Allocation: The primary risk of incorrect measurement or fitting errors falls on the customer.
- Target Audience: DIY enthusiasts, budget-conscious homeowners, and those comfortable with precise measurements and basic home improvement tasks.
Traditional Suppliers
Traditional splashback suppliers typically offer a full-service model, from initial consultation to final installation.
- Core Philosophy: Provide a complete, hassle-free service where professionals handle every step.
- Cost Structure: Includes the cost of the product, plus significant charges for professional templating, site visits, and installation labor. These labor costs often represent a substantial portion of the total project budget.
- Initial Consultation: A sales representative or designer discusses your needs and options.
- Professional Templating: A technician visits your home to take precise laser measurements and create a template of your space. This ensures a perfect fit, especially for irregular shapes or cut-outs.
- Manufacturing: The splashbacks are produced based on the professional template.
- Delivery & Professional Installation: The team delivers and installs the splashbacks, often handling complex cuts, tricky corners, and ensuring a seamless finish.
- Aftercare: Some might offer guarantees on their installation work.
- Customization: Varies, but generally good, though perhaps not as flexible as Glasssplashbacksuk.com’s custom color matching for any color.
- Risk Allocation: The supplier typically bears the responsibility for accurate measurement and proper installation, ensuring the end product fits and performs as expected.
- Target Audience: Homeowners seeking a hands-off approach, those less confident in DIY, or projects requiring complex installations where professional precision is paramount.
Key Differences at a Glance:
Feature | Glasssplashbacksuk.com | Traditional Suppliers |
---|---|---|
Service Model | DIY, direct-to-consumer | Full-service, professional installation |
Cost Implications | Lower overall cost product + delivery only | Higher overall cost product + templating + installation |
Measurement | Customer’s responsibility with guides | Professional templating by supplier |
Installation | Customer’s responsibility with guides | Professional installation by supplier |
Risk of Error | Primarily on customer measurement/fitting | Primarily on supplier measurement/fitting |
Turnaround Time | Potentially faster due to online ordering, no site visits required | May be longer due to scheduling site visits and professional installation |
Convenience | High for online ordering, low for physical labor | Low for initial engagement, high for project execution |
Customization Depth | Very high e.g., custom color match to any color | High, but perhaps less granular for specific color matching |
Choosing between Glasssplashbacksuk.com and a traditional supplier boils down to your comfort level with DIY, your budget, and the complexity of your project.
If you’re confident in your measuring and fitting skills and want to save money, Glasssplashbacksuk.com offers a compelling proposition.
If you prefer a hands-off approach and are willing to pay for professional assurance, a traditional supplier might be a better fit.
Glasssplashbacksuk.com Alternatives
If Glasssplashbacksuk.com’s direct-to-consumer, DIY-centric model doesn’t quite align with your needs, or if you simply want to explore other options for achieving a stunning kitchen or bathroom surface, there are several excellent alternatives.
These alternatives often offer different materials, installation approaches, or service levels.
1. Traditional Tile Backsplashes
- Description: The most common alternative, offering immense versatility in material ceramic, porcelain, natural stone, glass, metal, size, shape, color, and pattern.
- Pros:
- Vast Selection: Unmatched variety allows for any design aesthetic, from rustic to ultra-modern.
- Durability: Many tile types are highly durable, heat-resistant, and easy to clean.
- DIY-Friendly Options: Many tiles can be installed by competent DIYers, especially with peel-and-stick or larger format tiles.
- Professional Installation Available: Readily available professional tile setters for complex designs or those who prefer not to DIY.
- Cons:
- Grout Lines: Require grout, which can be challenging to keep clean and is susceptible to staining or mildew over time.
- Installation Complexity: Cutting and laying tiles, especially intricate patterns, requires skill and specialized tools.
- Material Waste: Often involves more material waste due to cuts and breakages.
- Where to find: TileBar, Lowe’s Backsplash Tiles, The Home Depot Backsplash Tile, local tile showrooms.
2. Acrylic Splashbacks
- Description: Made from a durable plastic polymer, acrylic splashbacks offer a lightweight, easy-to-cut, and often more affordable alternative to glass. They come in various colors and finishes.
- Lightweight & Easy to Install: Significantly lighter than glass, making them easier to handle and install, often with adhesive. Can be cut to size with standard tools.
- Affordable: Generally less expensive than glass splashbacks.
- Seamless Look: Can be installed in larger, continuous sheets without visible seams.
- Color Variety: Wide range of vibrant colors available.
- Scratch Prone: Less scratch-resistant than glass and can be damaged by abrasive cleaners.
- Heat Sensitivity: Not as heat-resistant as glass. direct high heat e.g., from a gas hob without sufficient clearance can cause warping or melting.
- Less Premium Feel: May not have the same luxurious feel or reflective quality as glass.
- Where to find: Acrylic Sheets, specialized plastic suppliers, some online DIY stores.
3. Stainless Steel Splashbacks
- Description: A classic choice for modern and industrial kitchens, stainless steel splashbacks are durable, hygienic, and easy to clean.
- Extreme Durability: Highly resistant to heat, water, and impact.
- Easy to Clean: Non-porous surface makes cleaning effortless.
- Sleek, Modern Aesthetic: Offers a contemporary and professional kitchen look.
- Hygienic: Naturally antibacterial surface, ideal for food preparation areas.
- Shows Fingerprints: Can easily show smudges and fingerprints, requiring frequent wiping.
- Can Dent/Scratch: While durable, it can dent or scratch if hit hard.
- Limited Aesthetic: Less versatile in terms of color or pattern compared to glass or tile.
- Where to find: Amazon Stainless Steel Backsplash, kitchen supply stores, custom metal fabricators.
4. Laminate Splashbacks
- Description: Often made to match or complement laminate countertops, these are an economical and easy-to-install option. They consist of a decorative paper layer bonded to a core material.
- Very Affordable: One of the most budget-friendly backsplash options.
- Easy to Install: Lightweight and can be cut and adhered relatively easily.
- Wide Range of Designs: Available in patterns that mimic wood, stone, or abstract designs.
- Seamless Integration: Can create a cohesive look when matching existing laminate countertops.
- Lower Durability: Less resistant to heat, scratches, and moisture than glass or tile.
- Less Premium Look: May not offer the same high-end finish as glass or natural materials.
- Not Repairable: Damage often requires replacement.
- Where to find: The Home Depot Laminate Backsplash, kitchen showrooms, lumber yards.
5. Natural Stone Slab Splashbacks
- Description: Using a single slab of granite, marble, quartz, or other natural stone for a backsplash creates a luxurious, seamless, and high-end look.
- Luxurious Aesthetic: Unmatched natural beauty, unique veining, and a truly seamless appearance.
- Highly Durable: Excellent heat and scratch resistance though porosity varies by stone.
- Increases Home Value: A significant upgrade that adds prestige to a kitchen.
- Very Expensive: One of the most costly options due to material and professional fabrication/installation.
- Heavy & Complex Installation: Requires professional handling, cutting, and installation due to weight and fragility.
- Maintenance: Some stones e.g., marble require sealing and are prone to staining or etching.
- Where to find: Local stone fabricators, high-end kitchen design centers.
Each alternative offers a different balance of cost, aesthetics, durability, and ease of installation.
Your ideal choice will depend on your specific project requirements, budget, and personal preference. Phaidoninternational.com Review
How to Cancel Glasssplashbacksuk.com Order
Canceling an order with Glasssplashbacksuk.com, especially for custom-made items, requires understanding their specific policy as outlined in their terms and conditions.
While their homepage emphasizes ease of ordering, information regarding cancellations for bespoke products typically has stricter guidelines due to the nature of customization.
Since glass splashbacks are custom-manufactured to precise measurements and color specifications, once production begins, it becomes very difficult, if not impossible, for the company to repurpose or resell the product.
This means that cancellations for custom orders usually have specific cutoff points or incur significant charges.
General Steps to Attempt Cancellation:
- Act Immediately: The moment you realize you need to cancel, contact Glasssplashbacksuk.com. Time is of the essence, as production may start very quickly, especially with their “automated process.”
- Locate Contact Information:
- The website prominently displays a phone number: 020 8099 9455. This is likely the most effective method for urgent cancellations.
- Look for a “Contact Us” page or section on their website. This will typically provide a contact form or an email address. For Glasssplashbacksuk.com, there’s a dedicated “Contact us” link in the footer.
- Provide Order Details: When contacting them, have your order number, the date of purchase, your name, and a clear reason for cancellation ready. This will help them locate your order quickly.
- Inquire About Their Cancellation Policy: Ask specifically about their policy for custom orders and what stage your order is currently at e.g., “Has production begun?”. Be prepared for the possibility that if production has started, you may not be able to cancel without penalty, or at all.
- Follow Up in Writing: Even if you cancel over the phone, it’s always wise to follow up with an email or a formal message through their contact form, summarizing your conversation and confirming the cancellation request. This creates a written record.
Key Considerations for Custom Orders:
- “Made-to-Order” Implications: Products that are custom-made, like these splashbacks, are generally exempt from standard consumer rights to return goods simply because you’ve changed your mind, once manufacturing has commenced.
- Production Commencement: The critical factor for cancellation is usually whether the manufacturing process has begun. If your order has already entered the production phase, the company will have already incurred costs for materials and labor.
- Potential Charges: If cancellation is possible after production has started, you might be subject to a cancellation fee to cover the costs incurred by the manufacturer up to that point. This could be a percentage of the order value or a fixed fee.
- Review Terms and Conditions: Before purchasing any custom product online, it is always advisable to thoroughly read the company’s “Terms and Conditions” or “Sales Policy” regarding cancellations, returns, and refunds for bespoke items. This document will contain the definitive rules and implications for such scenarios. While not immediately on the homepage, these legal documents are usually linked in the footer.
In summary, prompt action and direct communication via phone are your best bets for attempting to cancel an order with Glasssplashbacksuk.com.
Be aware of the inherent challenges of canceling custom orders once production is underway.
How to Get a Quote from Glasssplashbacksuk.com
One of the most touted features of Glasssplashbacksuk.com is its streamlined online quote tool, designed to give customers instant pricing for their custom glass splashbacks.
This system aims to remove the need for lengthy back-and-forth communication, empowering you to quickly assess project costs.
Step-by-Step Guide to Getting an Online Quote:
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Navigate to the Quote/Order Section:
- From the homepage, look for prominent calls to action like “Get a quote” or navigate via the main menu to “Quote & Order” or a similar product category. For Glasssplashbacksuk.com, there’s a “Quote & Order” link in the main navigation and multiple “Click Here” or “Get a quote” buttons on the homepage.
- The specific link mentioned on the homepage, “Get a quote https://glasssplashbacksuk.com/product-category/glass-splashbacks-kitchen-uk/“, directs you to a product category that likely initiates the quoting process.
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Select Your Glass Splashback Type: Thevaletlondon.com Review
- The first step typically involves choosing the type of glass splashback you’re interested in. Options usually include:
- Coloured Glass Splashbacks
- Digitally Printed Glass Splashbacks
- Mirrored Kitchen Splashbacks
- Crackle Glass Splashbacks
- Your selection will guide the subsequent options and pricing calculations.
- The first step typically involves choosing the type of glass splashback you’re interested in. Options usually include:
-
Enter Your Panel Sizes Dimensions:
- This is the most critical step. You will be prompted to enter the precise measurements for each panel you require.
- Accuracy is Key: The website emphasizes the importance of accurate measurement and provides “DIY Guides” and videos to help you. It’s vital to follow their instructions meticulously, as the glass will be cut exactly to the dimensions you provide.
- Units will likely be in millimeters mm given their UK base and the precision required for glass cutting.
-
Specify Additional Features/Cut-outs:
- After entering dimensions, you’ll typically be able to add any necessary cut-outs or special features. This often includes:
- Socket Cut-outs: For electrical outlets on your wall.
- Notches: For irregular shapes or to fit around obstacles like cabinets or pipes.
- Holes: For fixtures or fittings.
- Each additional feature will likely impact the price, so ensure you include all requirements.
- After entering dimensions, you’ll typically be able to add any necessary cut-outs or special features. This often includes:
-
Review Your Selections and Get the Instant Quote:
- Once all details are entered, the online tool should immediately display the estimated cost for your custom splashback. This allows for real-time adjustments as you modify dimensions or features.
- The website states: “Our Order Tool has been designed to make your ordering process as effortless as possible. Just select the type of glass splashback you are after, enter your panel sizes and any additional features required. such as socket cutouts or notches, add to cart and your done!” This confirms an immediate pricing display.
-
Add to Cart and Proceed to Order Optional:
- If you are satisfied with the quote, you can proceed to “Add to Cart” and then checkout.
- For Bespoke/Irregular Shapes: If your project involves shapes or designs that are “irregular in shape or design” and cannot be configured through the online tool, the website advises to “contact us using the form below, or give us a call and we will gladly deal with your request.” In such cases, the quoting process will be manual via customer service.
- If you have a complex drawing for custom panels, you can typically “email us with your drawing and further details or simply upload your drawing and attach it to your order as part of the process when you checkout.”
The online quote tool is designed for speed and efficiency, making it easy for customers to budget and plan their projects without waiting for human interaction.
The key to success is providing accurate measurements and understanding all the features you need.
FAQ
What is Glasssplashbacksuk.com?
Glasssplashbacksuk.com is a UK-based online retailer specializing in custom-made glass splashbacks for kitchens, bathrooms, and other areas of the home.
They offer a direct-to-consumer model, emphasizing DIY measurement and installation to reduce costs.
Is Glasssplashbacksuk.com legitimate?
Based on the website’s presentation, clear product descriptions, detailed process explanations, and customer testimonials, Glasssplashbacksuk.com appears to be a legitimate business focused on providing custom glass splashbacks.
What types of glass splashbacks does Glasssplashbacksuk.com offer?
They offer a variety of types, including coloured glass splashbacks, digitally printed glass splashbacks, mirrored kitchen splashbacks in silver, grey, and bronze, and crackle glass splashbacks. Lecdbag.com Review
They also mention adding new textured finishes and those incorporating metal elements.
Can I get a custom color match for my splashback?
Yes, Glasssplashbacksuk.com offers an “Ultimate Service” in color choice, allowing you to match your splashback to any color of your choosing by providing the brand, name, and code.
They also offer a wide range from the RAL Classic and RAL E3 color systems.
How does the online quote tool work?
Their online quote tool allows you to select the type of glass, enter your precise panel sizes, and specify any additional features like socket cut-outs or notches.
The tool then instantly calculates the estimated cost.
Do I need professional help to measure for my splashback?
No, Glasssplashbacksuk.com provides comprehensive DIY guides and videos to walk you through the process of accurately measuring your space.
They aim to eliminate the need for professional templating fees.
Do I need professional help to install my splashback?
No, similar to measuring, Glasssplashbacksuk.com offers detailed guides and videos to help you confidently fit the glass splashbacks yourself, thereby removing the need for professional installation fees.
What are the main cost savings with Glasssplashbacksuk.com?
The primary cost savings come from eliminating professional templating and fitting fees.
With Glasssplashbacksuk.com, you typically only pay for the production and delivery of your custom glass splashbacks. Surgelikes.com Review
What happens if my measurements are incorrect?
Since glass splashbacks are custom-made, incorrect measurements by the customer would likely result in an ill-fitting product. Glass cannot be easily resized.
It is crucial to follow their measurement guides precisely to avoid costly errors.
Can Glasssplashbacksuk.com print any image onto a splashback?
What is the delivery process like?
While the website mentions delivery costs, specific details about delivery times, packaging, and handling for fragile glass items would need to be checked in their full terms and conditions or FAQ section.
Customer reviews on the homepage indicate that products are “well packaged.”
How do I contact Glasssplashbacksuk.com?
You can contact them via phone at 020 8099 9455 or through the contact form available on their “Contact us” page.
Can I cancel an order with Glasssplashbacksuk.com?
Canceling a custom-made order, especially once production has started, can be difficult or incur charges.
It is advised to contact them immediately by phone if you need to cancel and refer to their terms and conditions for their specific cancellation policy.
Are there any reviews for Glasssplashbacksuk.com?
Yes, the homepage displays several positive customer testimonials, highlighting good service, product quality, and accurate cuts.
Do they offer splashbacks for bathrooms as well as kitchens?
Yes, Glasssplashbacksuk.com explicitly states that they produce splashbacks for both kitchens and bathrooms, and even for “any room in your home.”
What materials are used in their splashbacks?
Their primary material is glass, which is then colored, mirrored, digitally printed, or given a crackle finish. Harperandteal.com Review
They also mention adding products that incorporate “metal elements and natural minerals.”
How does Glasssplashbacksuk.com handle irregular shaped splashbacks?
For irregular shaped or custom panels that cannot be configured using the online tool, they advise customers to contact them directly by phone or through their contact form.
You can also upload drawings with your order at checkout.
Is there a warranty on their products?
While not explicitly stated on the homepage, reputable companies typically offer a warranty on their manufactured products.
You would need to check their full terms and conditions for details regarding product warranties and guarantees.
What is the process for placing an order after getting a quote?
Once you’ve received your quote through their online tool and are satisfied with the price, you can usually proceed directly to “Add to Cart” and complete your purchase through their checkout process.
Can I get samples before ordering a full splashback?
The homepage doesn’t explicitly mention the availability of samples.
For color matching or material feel, it would be best to inquire directly with their customer service team.
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