Golditservices.uk Review 1 by BestFREE.nl

Golditservices.uk Review

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Based on checking the website Golditservices.uk, it appears to be a legitimate local IT service provider based in Sheffield, UK, specializing in computer and laptop repairs, custom PC builds, and IT support.

The site clearly outlines its services and contact information, aiming for transparency in its offerings.

Here’s an overall review summary:

  • Website Presence: Functional with clear navigation, though the design feels somewhat dated.
  • Services Offered: Comprehensive IT services including repairs, custom builds, virus removal, network support, and tutoring.
  • Affiliations: Partnerships with Emsisoft cybersecurity and SumUp payment solutions.
  • Experience Claim: States over 20 years of technical experience, and qualifications NVQ Level 2, ECDL Level 2.
  • Customer Support: Provides landline and mobile numbers, and an on-site service option.
  • E-commerce Integration: Features an eBay shop for collectible items, which, while not directly related to IT services, adds another facet to their business.
  • Transparency: Includes ‘About Us’, ‘Contact Us’, ‘Terms & Conditions’, and ‘Privacy Policy’ pages.
  • Pricing Information: Mentions “Price Estimates” and “Free, no-obligation quote” but lacks direct pricing on the services themselves.
  • Social Proof: Has ‘Reviews’ and ‘Testimonials’ sections, but the content within them needs verification not provided on the homepage text.
  • Islamic Ethical Considerations: The core IT services are permissible. The eBay shop’s offerings of “collectible comics, toys and LPs” need scrutiny. LPs vinyl records are typically for podcast, which, in most Islamic interpretations, is considered impermissible. Therefore, caution is advised regarding this aspect of their business.

While the IT services themselves are sound, the inclusion of LPs in their eBay shop raises a red flag from an Islamic ethical standpoint.

It’s crucial for individuals seeking permissible options to be mindful of all aspects of a business.

Here are some alternatives for ethical tech services and products:

  • For IT Support & Computer Repairs:
  • For Custom-Built PCs:
    • Origin PC – Known for high-performance custom gaming and professional PCs.
    • CyberPowerPC – Offers a wide range of customizable pre-built and custom PCs.
    • Falcon Northwest – Specializes in boutique, high-end custom computers.
  • For Cybersecurity Solutions Ethical & Reputable:
    • Kaspersky – A global cybersecurity company offering anti-virus, anti-malware, and internet security suites.
    • Bitdefender – Provides robust cybersecurity solutions for individuals and businesses.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Golditservices.uk Review & First Look

When you land on Golditservices.uk, the immediate impression is one of a local, no-frills IT service provider.

It’s clear they specialize in computer and laptop repairs, custom PC builds, and general IT support.

The homepage prominently displays contact numbers 01142374968, 07884087480, suggesting a direct and accessible approach.

The design, while functional, feels a bit dated, reminiscent of early 2010s web aesthetics.

However, for a local service business, practicality often trumps cutting-edge design.

Initial Impressions and User Experience

The navigation bar is straightforward, featuring links like “Home,” “About Us,” “Contact Us,” “IT Support,” and “Reviews.” This layout makes it easy to find essential information quickly.

The site emphasizes their core services: “Computer Repairs & Laptop Repairs” and “Custom Built PCs,” reiterated with “Get Quote” calls to action.

A notable claim is “more than 20 years of experience,” which, if substantiated, speaks volumes about their expertise.

They also mention being “Qualified to NVQ Level 2 and ECDL Level 2 in Information Technology,” adding a layer of professional credibility.

Transparency and Essential Information

The website provides crucial links for transparency, including “Terms & Conditions” and “Privacy Policy.” This is a fundamental aspect of any trustworthy online presence. Westmidlandshouse.com Review

They also have a “Reviews” and “Testimonials” section, which is a good sign for social proof, though the content itself is not visible from the homepage text provided.

The presence of a “Map” link suggests they have a physical location, which is a positive indicator for a local service business, allowing customers to visit or verify their address.

Golditservices.uk Services Overview

Gold IT Services positions itself as a comprehensive solution for personal and business IT needs in and around Sheffield.

Their offerings span from reactive repairs to proactive installations and maintenance.

The breadth of services indicates they aim to be a one-stop shop for common tech issues.

Core Service Offerings

  • Computer Repairs & Laptop Repairs: This is highlighted as their primary service. They claim to handle “Whatever issues you are facing with your computer,” from virus removal to general troubleshooting. This covers a wide spectrum of common problems users encounter.
  • Custom Built PCs: A significant selling point, enabling customers to get machines “completely tailored to your needs.” This caters to users who require specific configurations for gaming, professional work, or other specialized tasks.
  • IT Support & Network Support and Maintenance: Beyond just fixing hardware, they offer ongoing support for individuals and businesses, including network management. This is crucial for maintaining system uptime and resolving connectivity issues.
  • Computer Installations, Maintenance, and Upgrades: These services cover the lifecycle of computer systems, from setting up new machines to improving the performance of existing ones.
  • Case Personalization: An interesting niche offering, allowing users to customize the aesthetic of their PC cases.
  • Tutoring: This suggests they also offer educational support for technology, which can be valuable for less tech-savvy individuals or those looking to learn new skills.

Affiliations and Partnerships

The website mentions two key affiliations, which can either bolster or detract from their overall legitimacy, depending on the partners’ reputations:

  • Emsisoft PC Security: Gold IT Services is affiliated with Emsisoft, a “leading Cybersecurity solution.” They highlight Emsisoft’s anti-virus and malware protection with direct support from Emsisoft. The link provided leads to an affiliate URL store.emsisoft.com/affiliate.php?ACCOUNT=EMSISOFT&AFFILIATE=164313…. This is a common practice in affiliate marketing and doesn’t inherently indicate an issue, but users should be aware they are clicking through an affiliate link. Emsisoft is a reputable cybersecurity company, which adds a positive note to Gold IT Services’ offering.
  • SumUp Consultants: They are consultants for SumUp machines, a “simple” card payment solution for businesses. The provided link leads to a SumUp consultant page sumup.co.uk/sumupconsultant/PP6USLNH. SumUp is a legitimate payment processing company, and being a consultant for their products suggests Gold IT Services also helps businesses set up payment systems, expanding their B2B services.

Ethical Considerations: The eBay Shop

A distinct feature mentioned on the homepage is their “eBay shop with collectible comics, toys and LPs at very reasonable prices.” While comics and toys are generally permissible, the inclusion of LPs Long Play records raises a significant ethical concern from an Islamic perspective. LPs are primarily used for playing podcast, and podcast with instruments is widely considered impermissible in Islam by the majority of scholars.

This is a critical point:

  • If the primary purpose of LPs is for podcastal entertainment, then engaging in their sale, even indirectly through an eBay shop, is problematic.
  • For those adhering to Islamic principles, even a small part of a business dealing in impermissible items can compromise its overall ethical standing.

Therefore, while the core IT services seem permissible, this specific offering necessitates caution and scrutiny for a Muslim consumer.

It is important to remember that comprehensive ethical business practices extend to all facets of a company’s operations. Simplybedrooms.com Review

Golditservices.uk Pros & Cons

Understanding the strengths and weaknesses of Golditservices.uk is crucial for anyone considering their services.

Based purely on the website’s content, we can derive a list of pros and cons, especially from an ethical standpoint.

Pros

  • Clear Service Offerings: The website clearly outlines the IT services provided, making it easy for potential customers to understand what they offer computer repairs, custom PCs, IT support.
  • Local Focus: Operating “in and around Sheffield” indicates a personalized, local service, which often means more direct communication and potentially faster on-site support.
  • Experience Claim: The claim of “20 years of technical experience” and qualifications NVQ Level 2, ECDL Level 2 suggests a seasoned and knowledgeable team.
  • Transparency of Information: Presence of ‘About Us’, ‘Contact Us’, ‘Terms & Conditions’, and ‘Privacy Policy’ pages demonstrates a commitment to transparency, which builds trust.
  • Direct Contact Options: Providing multiple phone numbers landline and mobile makes them easily accessible.
  • Free, No-Obligation Quote: This is a customer-friendly approach, allowing potential clients to get an estimate without commitment.
  • Reputable Affiliations for IT services: Partnerships with Emsisoft a known cybersecurity firm and SumUp a legitimate payment solution provider add credibility to their IT and business consultancy services.
  • Physical Presence Indicated: The ‘Map’ link suggests a physical location, adding to the legitimacy of a local business.

Cons

  • Ethical Issue: eBay Shop & LPs: This is the most significant con from an Islamic perspective. The sale of “LPs” Long Play records in their affiliated eBay shop, which are primarily for podcast consumption, makes a portion of their business impermissible. This can be a deal-breaker for those seeking fully halal business interactions.
  • Dated Website Design: The aesthetic of the website appears somewhat old, which might not inspire confidence in some users looking for modern tech solutions. While functionality is there, design can influence perception.
  • Lack of Direct Pricing: While they offer “Price Estimates” and “Free, no-obligation quotes,” the absence of general pricing ranges for common services on the website can be inconvenient for users who want a quick idea of costs.
  • Limited Online Reviews/Testimonials: While the website has “Reviews” and “Testimonials” sections, the content of these is not immediately visible on the homepage text provided. Robust, third-party verified reviews are crucial for building trust online.
  • Copyright Date: The copyright notice showing “Copyright © 2020 G – All Rights Reserved.” suggests the website hasn’t been updated recently in terms of its footer information, which might raise questions about ongoing maintenance.
  • No Clear Social Media Presence from homepage text: While a local business might rely more on word-of-mouth, a lack of prominent social media links on the homepage might indicate a limited digital footprint beyond their website and eBay shop.

Golditservices.uk Alternatives

For those seeking IT services that align with ethical principles, especially concerning Islamic guidelines, it’s prudent to explore alternatives that focus solely on permissible offerings.

When considering computer repair, custom builds, and IT support, you want businesses that are transparent, reputable, and do not engage in any activities that could be considered problematic.

Ethical Alternatives for IT Services

Here are some established and well-regarded alternatives for computer services and IT support, focusing on entities whose primary business is clearly permissible:

  1. Geek Squad Best Buy

    • Key Features: Offers in-store, in-home, and remote tech support for a wide range of devices. Provides repair services for computers, laptops, tablets, and smart home devices. Also offers installation and setup services.
    • Average Price: Varies significantly based on service, often subscription-based plans or per-incident fees e.g., $39.99 for basic diagnostic, plans starting ~$200/year.
    • Pros: Widespread presence across the US, trained professionals, often same-day service available, convenient for Best Buy customers.
    • Cons: Can be more expensive than independent shops, quality of service can vary by location/agent, less personalized than a dedicated local specialist.
  2. Staples Tech Services

    • Key Features: Provides in-store and remote computer repair, virus removal, data recovery, software installation, and new computer setup services. Caters to both individual and small business needs.
    • Average Price: Service prices vary e.g., virus removal starts around $100, data transfer around $60.
    • Pros: Convenient retail locations, clear service menus, reliable for common tech issues.
    • Cons: Focus is more on common fixes. less specialized for complex issues or custom builds, not as widespread as Best Buy.
  3. Micro Center Tech Services

    • Key Features: Known for their extensive inventory of computer components and pre-built systems, Micro Center also offers robust in-store tech support including computer repair, upgrades, custom PC assembly, and data recovery.
    • Average Price: Competitive pricing for services. custom PC builds are priced based on components.
    • Pros: Highly knowledgeable staff, excellent for custom PC builds and component selection, strong presence in major US cities.
    • Cons: Limited geographical footprint compared to national chains, primarily in-store service.
  4. iFixit

    • Key Features: While primarily a DIY repair community and parts/tool vendor, iFixit offers comprehensive repair guides for virtually any electronic device. For those comfortable with hands-on work, it’s an invaluable resource.
    • Average Price: Cost of parts and tools varies widely.
    • Pros: Empowering DIY approach, significantly reduces repair costs, promotes sustainability, comprehensive and community-supported guides.
    • Cons: Requires technical aptitude, risk of damaging devices if inexperienced, not a “service” in the traditional sense.
  5. Local Independent IT Repair Shops Search “computer repair near me” Allpaydaylenders.com Review

    • Key Features: Often provides highly personalized service, competitive pricing, and a deeper understanding of local client needs. Many specialize in custom builds or specific types of repairs.
    • Average Price: Highly variable, often more flexible than large chains.
    • Pros: Personalized service, potentially faster turnaround, supports local economy, can build long-term relationships.
    • Cons: Quality and reliability vary greatly, research reviews, reputation is essential, less standardized procedures.
  6. Cyborg Mobile

    • Key Features: Specializes in mobile device and computer repairs, often with a focus on quick turnaround and quality parts. Many locations offer walk-in services.
    • Average Price: Varies by device and repair type e.g., iPhone screen repair typically $70-200.
    • Pros: Fast service for common mobile and laptop issues, professional repair technicians, often good warranties on repairs.
    • Cons: Primarily focused on repairs, less emphasis on custom builds or comprehensive IT support for businesses.
  7. Manufacturers’ Direct Support:

    • Dell Support, HP Support, Lenovo Support etc.
    • Key Features: For devices still under warranty, going directly to the manufacturer is often the best and most ethical route. They provide authorized repairs, genuine parts, and expert knowledge specific to their products.
    • Average Price: Often free if under warranty. otherwise, competitive rates for out-of-warranty repairs.
    • Pros: Guaranteed genuine parts, factory-trained technicians, maintains warranty, often offers advanced diagnostics.
    • Cons: Can involve shipping devices, potentially longer turnaround times, only applicable to the manufacturer’s own products.

When choosing any of these alternatives, always perform your due diligence: check reviews, compare pricing, and ensure their business practices align with your ethical requirements.

For Muslim consumers, a quick check of their broader business activities e.g., any ancillary sales of impermissible items is always a wise step.

How to Assess the Legitimacy of a Local IT Service

When evaluating any local IT service, especially one found online, a systematic approach helps determine its legitimacy and reliability.

This goes beyond just what’s on the homepage and delves into real-world indicators.

Key Indicators of a Legitimate IT Service

  • Physical Address and Business Registration: A legitimate local business should have a verifiable physical address, not just a PO Box. In the UK, you can often check company registration via Companies House. Golditservices.uk provides a ‘Map’ link, suggesting a physical location, which is a good sign.
  • Clear Contact Information: Multiple, working phone numbers landline and mobile, a professional email address, and potentially a contact form. Golditservices.uk lists both landline and mobile numbers, which is positive.
  • Online Reviews and Reputation: Look for independent reviews on platforms like Google My Business, Yelp, Trustpilot, or local directories. A significant volume of consistently positive reviews is a strong indicator of trustworthiness. While Golditservices.uk has ‘Reviews’ and ‘Testimonials’ sections, the content needs external verification.
  • Professional Website: While a dated design isn’t a deal-breaker, a professional website with clear navigation, service descriptions, and legal pages Privacy Policy, Terms & Conditions is crucial. Golditservices.uk has these essential pages.
  • Certifications and Qualifications: Mentions of certifications like NVQ Level 2, ECDL Level 2 on Golditservices.uk or industry affiliations add credibility, showing that technicians are formally trained.
  • Transparent Pricing or Quote Process: While full price lists aren’t always provided, a clear process for obtaining a quote like “Free, no-obligation quote” on Golditservices.uk is important. Avoid services that are vague about costs.
  • Business Longevity: A business that has been operating for many years Golditservices.uk claims “20 years of technical experience” often signifies stability and a proven track record.
  • Active Blog or Resources: A blog with recent, relevant content suggests an active and engaged business that stays current with technology trends. Golditservices.uk has a ‘Blog’ link, the content of which would need to be checked for recency.

Red Flags to Watch Out For

  • Lack of Physical Address: If a local IT service only provides a phone number or email and no verifiable address, it’s a major red flag.
  • Generic Email Addresses: Using a free email service e.g., Gmail, Yahoo instead of a professional domain-specific email e.g., [email protected] can indicate a less professional operation.
  • Poorly Written Website Content: Numerous typos, grammatical errors, or awkwardly phrased sentences can suggest a lack of professionalism.
  • Unrealistic Promises: Be wary of claims that sound too good to be true, like guaranteeing virus removal in minutes or impossibly low prices.
  • High-Pressure Sales Tactics: Legitimate IT services should offer solutions, not pressure you into immediate decisions or unnecessary services.
  • Demanding Upfront Payment for Diagnosis: While some services may require a deposit for parts, demanding full payment before any work or diagnosis is completed can be suspicious.
  • Lack of Terms & Conditions or Privacy Policy: These legal documents are essential for protecting both the business and the consumer. Their absence is a significant warning sign.
  • Negative Online Reviews: A pattern of consistent negative reviews, especially regarding service quality, hidden fees, or customer support, should lead you to look elsewhere.
  • Association with Impermissible Activities: As noted with Golditservices.uk’s eBay shop selling LPs podcast, any direct or indirect involvement in activities considered unethical or impermissible like gambling, adult content, interest-based financing, etc. should be a serious red flag for ethically conscious consumers.

By systematically evaluating these points, you can make a more informed decision about the legitimacy and suitability of a local IT service provider.

Golditservices.uk Pricing & Quote Process

Understanding how Golditservices.uk approaches pricing is important for potential customers.

Based on their homepage text, they don’t list specific prices for their services but rather offer a quote-based system.

How Golditservices.uk Handles Pricing

The website explicitly states: Evyom.com Review

  • “We aim to beat any like for like quote.”
  • “Free, no-obligation quote.”
  • There’s a dedicated “Price Estimates” page linked in their navigation.

This indicates that their pricing model is entirely custom, tailored to the specific needs of each repair or custom build project.

This approach is common for IT service providers dealing with a wide range of complex issues, where a one-size-fits-all price list isn’t feasible.

For instance, the cost of a laptop repair can vary wildly depending on whether it’s a simple software fix, a screen replacement, or a motherboard issue.

Similarly, custom PC builds are priced based on chosen components.

Steps to Get a Quote

  1. Contact: The most direct way to get a quote would be to call them using the provided landline 01142374968 or mobile 07884087480 numbers.
  2. Describe Issue/Needs: You would need to articulate the specific problem with your computer or the specifications for your desired custom PC.
  3. Assessment: For repairs, they might need to conduct an initial diagnostic to accurately assess the problem and determine the required parts and labor. The “Free, no-obligation quote” suggests this initial assessment might be without charge.
  4. Receive Quote: After assessment, they would provide a detailed quote outlining the estimated cost.

Implications of a Quote-Based System

  • Pros:

    • Fairness: Ensures you only pay for the specific work and parts required for your unique situation.
    • Customization: Allows for highly personalized service, especially for custom PC builds where every component choice impacts cost.
    • Competitive: The claim “We aim to beat any like for like quote” suggests they are open to negotiating and being competitive with other local providers.
    • No Hidden Costs: A detailed quote should break down all charges, preventing surprises later.
  • Cons:

    • Lack of Immediate Information: You can’t just browse a price list to get a general idea of costs before contacting them. This requires an extra step.
    • Time-Consuming: Getting a precise quote might take time, especially for complex issues that require an initial diagnostic.
    • Potential for Misunderstandings: Without clear terms around what constitutes a “like for like quote,” there could be ambiguities. Always get quotes in writing and clarify scope.

Comparison to Industry Standards

Many local IT repair shops and custom PC builders operate on a quote-based system due to the variable nature of their work.

However, some larger chains or online services might offer standardized pricing for common repairs e.g., fixed fee for virus removal, or tiered pricing for data recovery. The “Price Estimates” page, if it contains more general information on pricing tiers or typical costs for common services, would enhance transparency and user convenience.

From an ethical standpoint, the “Free, no-obligation quote” is a positive feature. It aligns with principles of transparency and fairness, allowing customers to understand the financial commitment before any work begins, without being pressured. As long as the quotes are detailed and honor their “no-obligation” promise, this aspect of their pricing model is sound.

Golditservices.uk vs. Competitors

When considering Golditservices.uk, it’s natural to compare them against other IT service providers. Turnkeyconstruction.uk Review

Key Differentiators of Golditservices.uk

Based on the homepage text, Golditservices.uk attempts to differentiate itself through:

  • Local Focus in Sheffield: Their strong emphasis on serving “private clients and businesses in and around Sheffield” implies personalized, accessible local service, including on-site assistance. This is a significant advantage over large national chains that may not offer the same level of local touch or quick on-site response.
  • Experience: The claim of “more than 20 years of experience” and specific qualifications NVQ Level 2, ECDL Level 2 aims to position them as highly experienced and competent. Many smaller, newer shops might not have this depth of experience.
  • Customization: Specialization in “Custom-built PCs – completely tailored to your needs” suggests a bespoke service often missing from off-the-shelf retailers.
  • Price Matching: The “We aim to beat any like for like quote” offers a competitive edge, appealing to price-conscious customers.
  • Breadth of Services: Offering everything from virus removal and hardware repair to network support, tutoring, and even case personalization suggests a comprehensive IT solution provider.

Comparison Against Different Competitor Types

  1. Large Retail Chains e.g., Geek Squad, Staples Tech Services, Micro Center:

    • Pros of Chains: Widespread availability, standardized processes, often strong warranties, professional appearance, easy accessibility for drop-offs.
    • Cons of Chains: Less personalized service, potentially higher fixed costs, staff turnover, may not offer highly customized builds, may not do on-site visits for smaller issues.
    • Golditservices.uk’s Edge: More personalized service, on-site support, potential for more flexible pricing due to “beat any quote” policy, true custom PC builds.
  2. Smaller Local Independent Shops:

    • Pros of Independents: Often very competitive pricing, highly personalized service, deep community ties.
    • Cons of Independents: Quality can vary wildly, less formal guarantees, reliance on owner’s reputation, less standardized operations, may lack formal certifications.
    • Golditservices.uk’s Edge: Claims of “20 years of experience” and specific certifications NVQ, ECDL might set them apart from less qualified smaller shops. Their stated breadth of services also might exceed some niche repair shops.
  3. Online Remote IT Support Services:

    • Pros of Remote Services: Convenience, often 24/7 availability, can fix software issues quickly without physical presence.
    • Cons of Remote Services: Cannot handle hardware failures, less personal interaction, security concerns when granting remote access.
    • Golditservices.uk’s Edge: Ability to handle physical repairs, custom hardware builds, and on-site support – services remote providers cannot offer.
  4. DIY Resources e.g., iFixit:

    • Pros of DIY: Lowest cost just parts, empowering, educational.
    • Cons of DIY: Requires technical skill, risk of damaging devices, no warranty on your own work.
    • Golditservices.uk’s Edge: Professional service, guarantees implied by “satisfaction guaranteed”, saves time and effort, handles complex issues.

Ethical Comparison

From an ethical perspective, the key differentiator is the eBay shop selling LPs. While the core IT services offered by Golditservices.uk are permissible, this specific ancillary business activity may pose an issue for ethically conscious consumers. Most direct competitors Geek Squad, Staples, Micro Center do not have such direct affiliations with products typically deemed impermissible in Islam. When comparing, a Muslim consumer would need to weigh the convenience and service quality against the ethical compromise. In this regard, alternatives that exclusively focus on permissible tech services would be preferred.

Key takeaway: Golditservices.uk presents itself as a solid, experienced local IT provider. However, the presence of their eBay shop selling LPs introduces an ethical consideration that places some competitors in a more favorable light for a Muslim consumer seeking fully permissible business interactions.

How to Cancel Golditservices.uk Services General Advice

Since Golditservices.uk operates as a service provider rather than a subscription-based platform, the concept of “canceling a subscription” or “free trial” in the traditional SaaS sense doesn’t directly apply.

Instead, it would involve discontinuing ongoing support, cancelling a service order, or simply not engaging in future transactions.

Cancelling an Ongoing Service Order

If you have placed an order for a repair or custom build that is still in progress and you wish to cancel it, here’s the likely process: Rivalripper.com Review

  1. Direct Communication is Key: The most effective method will be to directly contact Gold IT Services.
    • Phone: Call their landline 01142374968 or mobile 07884087480 numbers. This allows for immediate discussion.
    • Email: Send an email to any contact address they provide on their “Contact Us” page. Keep a record of this communication.
  2. State Your Intent Clearly: Clearly state that you wish to cancel the service order. Provide any relevant order numbers or details.
  3. Inquire About Charges: Ask if any charges apply for the work already performed, diagnostic fees, or if any parts have been ordered on your behalf.
    • Expectations: If significant work has been done, or specialized parts ordered, they may be entitled to charge for that. If it’s early in the process e.g., just after getting a quote but before work commenced, there might be no charge.
    • Terms & Conditions: Refer to their “Terms & Conditions” page. This document should outline their cancellation policy and any associated fees.
  4. Arrange for Item Collection if applicable: If you dropped off a device, you’ll need to arrange to pick it up.

Discontinuing Future Services / IT Support

For ongoing IT support if you have a recurring agreement, though not explicitly mentioned on their homepage, you would typically need to:

  1. Review Any Agreement: Check any service agreement or contract you might have signed with them to understand the terms for termination.
  2. Provide Notice: Most service agreements require a certain period of notice e.g., 30 days before termination.
  3. Finalize Payments: Ensure all outstanding invoices for services rendered are paid.

General Advice for Any Service Cancellation

  • Act Promptly: The sooner you act, the less likely you are to incur significant charges.
  • Document Everything: Keep a record of dates, times, who you spoke with, and what was agreed upon. Save any emails or written communications.
  • Be Polite but Firm: Maintain a respectful tone, but be clear about your decision.
  • Understand Their Policies: Always check the “Terms & Conditions” or any specific contract details before engaging with any service provider to know your rights and their policies.

Given Golditservices.uk’s “Free, no-obligation quote” policy, it suggests a customer-friendly approach to initial engagements, which hopefully extends to their cancellation process as well, as long as it’s done before significant work or expenses are incurred.

FAQ

What is Golditservices.uk?

Golditservices.uk is an IT service provider based in Sheffield, UK, specializing in computer and laptop repairs, custom-built PCs, IT support, network maintenance, and technology tutoring.

What services does Golditservices.uk offer?

Golditservices.uk offers a range of services including computer repairs, laptop repairs, custom PC building, virus removal, network support, computer installations, maintenance, upgrades, case personalization, and IT tutoring.

Is Golditservices.uk a legitimate business?

Yes, based on the website’s content, Golditservices.uk appears to be a legitimate local IT service business with stated contact information, a physical location implied by a map link, and transparent legal pages like Terms & Conditions.

Does Golditservices.uk have a physical location?

While the homepage text doesn’t explicitly state the address, the presence of a “Map” link suggests they have a physical premises where they offer assistance and potentially on-site computer services.

What are Golditservices.uk’s stated qualifications and experience?

Golditservices.uk claims over 20 years of technical experience and states that they are “Qualified to NVQ Level 2 and ECDL Level 2 in Information Technology.”

How can I get a price estimate from Golditservices.uk?

You can get a free, no-obligation quote by contacting Golditservices.uk directly via their landline 01142374968 or mobile 07884087480 numbers. They also have a “Price Estimates” page.

Does Golditservices.uk offer on-site services?

Yes, Golditservices.uk explicitly states they are “available for assistance at our premises, and also offer on-site computer services.”

What is Golditservices.uk’s promise regarding pricing?

Golditservices.uk aims to “beat any like for like quote,” suggesting a competitive pricing approach. Matrixindustries.com Review

Does Golditservices.uk have an eBay shop?

Yes, Golditservices.uk has an affiliated eBay shop that sells “collectible comics, toys and LPs at very reasonable prices.”

Is the eBay shop ethically permissible from an Islamic perspective?

No, the inclusion of “LPs” Long Play records in their eBay shop raises ethical concerns from an Islamic perspective, as LPs are primarily for playing podcast, which is generally considered impermissible in Islam.

What cybersecurity solution is Golditservices.uk affiliated with?

Golditservices.uk is affiliated with Emsisoft, a “leading Cybersecurity solution for both home users and businesses,” providing anti-virus and malware protection.

Are they consultants for any payment solutions?

Yes, Golditservices.uk acts as consultants for SumUp machines, a card payment solution designed to simplify payment processing for businesses.

Does Golditservices.uk offer tutoring services?

Yes, the website lists “Tutoring” as one of its services, indicating they provide educational support related to technology.

What kind of customer service does Golditservices.uk pride itself on?

Golditservices.uk states, “We pride ourselves on providing great customer service.”

What is the copyright date on the Golditservices.uk website?

The copyright notice on the website shows “Copyright © 2020 G – All Rights Reserved.”

Does Golditservices.uk offer any guarantees?

Yes, the website mentions “Satisfaction guaranteed” as one of the reasons to choose their services.

Can Golditservices.uk remove viruses from my laptop?

Yes, Golditservices.uk states they “remove a virus from your laptop” as part of their computer repair services.

What kind of network support does Golditservices.uk provide?

Golditservices.uk offers “Network support and maintenance” services. Bridesmaids.com Review

Does Golditservices.uk have a blog?

Yes, there is a “Blog” link in their navigation menu.

How can I cancel a service with Golditservices.uk?

To cancel a service, you should directly contact Golditservices.uk via phone or email to discuss your specific order and any potential charges for work already completed, as they operate on a service-order basis rather than subscriptions.



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