
Based on looking at the website, Golftrolleyrepairs.golf presents itself as a dedicated service provider for golf trolley repairs and maintenance across the UK.
The site emphasizes expertise in handling various electric golf trolley brands, using original manufacturer parts, and offering a convenient service experience.
They highlight services such as direct repairs, collaboration with golf club professional shops, and a pick-up and delivery service.
The site also features a section for customer testimonials, suggesting a focus on client satisfaction and reliable service delivery.
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Golftrolleyrepairs.golf Review & First Look
When you land on Golftrolleyrepairs.golf, the immediate impression is one of professionalism and specialization.
The layout is clean, and the call to action for booking a repair is prominently displayed.
It’s clear that their primary focus is on fixing golf trolleys, a niche yet essential service for golf enthusiasts.
They immediately highlight their authorization as sales and service agents for Grasshopper Buggies in South East England, adding a layer of credibility.
Initial Impressions and User Experience
The website is straightforward, making it easy to navigate and find crucial information. Quicktest.co.uk Reviews
- Clear Contact Information: Phone numbers for Crowborough, Brighton, and a national wide number are visible at the top, which is excellent for immediate inquiries.
- Direct Calls to Action: “Book your trolley in for repair Click Here” buttons are strategically placed.
- Service-Oriented Content: The text quickly explains what they offer, how they operate, and the benefits for the customer.
Website Design and Functionality
The site uses a simple, effective design.
While not overly flashy, it prioritizes functionality and ease of use.
- Mobile Responsiveness: A good website today needs to adapt to various screen sizes. While not explicitly stated, a professional service site should aim for this.
- Booking System: The “Book your trolley in for repair” link suggests an integrated booking system, which streamlines the customer process.
- Information Accessibility: Key details like service scope, part sourcing policy, and contact methods are readily available.
Golftrolleyrepairs.golf Pros & Cons
Every service has its strengths and areas where there might be room for improvement.
For Golftrolleyrepairs.golf, their specialization is a clear advantage, but as with any online presence, certain aspects could be enhanced.
Advantages of Golftrolleyrepairs.golf
- Specialized Expertise: They focus exclusively on golf trolley repairs, implying deep knowledge and experience. This is a significant advantage over general repair shops.
- Original Manufacturer Parts: The site states they “specialize in providing expert repairs, using original manufacturer parts to ensure the highest quality and reliability.” This instills confidence in the longevity of repairs.
- Broad Compatibility: They mention repairing and servicing “all” electric golf trolley manufacturers.
- Convenience and Flexibility:
- Pickup and Delivery Service: “We offer a convenient collection and return service for our customers available for an additional charge.” This is a huge time-saver for busy golfers.
- Trolley Loan Service: “Additionally, we provide a trolley loan service to ensure you’re not without your equipment while your trolley is being repaired.” This addresses a common pain point for customers.
- Collaboration with Golf Club Professionals: The option to book repairs through a club Pro makes the process seamless for many golfers.
- Transparency in Pricing and Parts:
- Affordable Fees: They claim to offer “competitive” and “affordable” rates, and they “publish our prices, and can quote for repairs before they are carried out.”
- Part Sourcing Policy: They are upfront about potentially using third-party products if original parts aren’t available, and state they will “always inform you and obtain your approval.” This builds trust.
- Customer Testimonials: The presence of positive testimonials from real customers Richard Milligan, James R., Linda M. adds social proof and credibility. For example, Richard Milligan lauded “Excellent service, would highly recommend! The brake on my Clic Gear push trolley was fixed the same day… at no charge!” This highlights both speed and good will.
Potential Areas for Enhancement
- Limited Online Information on Pricing: While they state they publish prices and can quote, a dedicated, public price list or estimated repair costs for common issues isn’t immediately visible on the homepage. This would enhance transparency even further.
- Geographic Scope Clarity: While UK numbers are provided, a clearer map or list of their service areas beyond “South East England” for Grasshopper Buggies would be beneficial for national customers.
- Detailed Repair Process Breakdown: While they explain what they do, a step-by-step visual or detailed guide on the repair process, from booking to return, could alleviate customer anxiety.
- No Online Chat/Instant Support: While phone numbers are provided, a live chat feature could offer immediate answers to quick questions.
- Absence of a Blog/Resource Section: A blog with articles on common trolley issues, maintenance tips, or new trolley technology could position them as industry thought leaders and improve SEO.
Golftrolleyrepairs.golf Alternatives
While Golftrolleyrepairs.golf positions itself as a strong contender in the golf trolley repair market, it’s always wise for consumers to know their options. Auto-editor.com Reviews
The market for golf equipment maintenance is growing, and several alternatives exist, ranging from manufacturer-specific services to independent repair shops.
Manufacturer-Specific Service Centers
Many leading golf trolley brands offer their own repair and service facilities.
- Motocaddy Service Centers: As one of the most popular brands, Motocaddy has authorized service centers throughout the UK. These centers specialize in Motocaddy parts and diagnostics, ensuring compatibility and manufacturer-approved repairs.
- Pros: Guaranteed genuine parts, factory-trained technicians, often covered under warranty for newer trolleys.
- Cons: Can be more expensive, might require shipping the trolley to a central location, potentially longer turnaround times.
- Powakaddy Service Centers: Similar to Motocaddy, Powakaddy provides an extensive network of approved service and repair agents. They ensure repairs are performed to the brand’s standards.
- Pros: Expertise in their own product lines, access to proprietary diagnostic tools.
- Cons: May not service other brands, possibly higher labor costs.
Local Independent Golf Shops with Repair Services
Many golf pro shops or independent sports equipment stores offer in-house repair services for golf trolleys.
- Local Pro Shops: Often, your local golf club’s professional shop will have a relationship with a repair specialist or offer minor repairs themselves.
- Pros: Convenience, personal touch, support local businesses, potential for quick fixes.
- Cons: Expertise might be limited to common issues, may not have access to a wide range of genuine parts, not all shops offer this service.
- General Small Appliance Repair Shops: In some cases, a local electrical or small appliance repair shop might be able to handle simpler golf trolley issues, especially those related to batteries or wiring.
- Pros: Can be cost-effective for basic repairs, widely available.
- Cons: Lack of specialized knowledge in golf trolley mechanics, may not have access to golf-specific parts, risk of improper repairs.
Online Parts Retailers for DIY Repairs
For those comfortable with a bit of DIY, purchasing parts online and attempting repairs themselves is an option.
- Online Golf Retailers e.g., American Golf, Golfbase: Many large online golf retailers sell replacement parts for various trolley brands.
- Pros: Cost savings on labor, immediate satisfaction for handy individuals, learning opportunity.
- Cons: Requires technical knowledge, risk of voiding warranty, potential for incorrect diagnosis, safety concerns if not done properly.
- Important Note: Golftrolleyrepairs.golf specifically advises calling them if you’re unsure about ordering spare parts, highlighting that “many parts may look similar but are not interchangeable!” This underscores the risk of DIY without expert guidance.
Considerations When Choosing an Alternative
When weighing your options, consider: Questtrades.com Reviews
- Cost: Compare repair quotes and consider potential shipping costs.
- Turnaround Time: How quickly do you need your trolley back?
- Expertise: Does the repair service specialize in golf trolleys, or is it a general repair shop?
- Parts: Are they using genuine manufacturer parts or third-party alternatives?
- Warranty: Will the repair be warrantied? Will it affect your trolley’s existing warranty?
- Convenience: Does the service offer pickup/delivery or a loaner trolley?
Golftrolleyrepairs.golf’s comprehensive service, including part sourcing and loaner trolleys, makes it a strong contender against these alternatives, especially for those seeking a hassle-free, expert repair without the need for extensive research into manufacturer-specific options or DIY risks.
How to Book a Repair with Golftrolleyrepairs.golf
Booking a repair with Golftrolleyrepairs.golf appears to be a straightforward process, designed for customer convenience.
The website emphasizes ease of access to their services, whether you prefer direct interaction or going through your golf club.
Direct Booking via Website
The most prominent method highlighted on their homepage is through their online booking system.
- Locate the “Book Your Trolley In For Repair” Button: This is a clear call to action present on the homepage.
- Click and Navigate to the Booking Form: The website implies a dedicated booking form where you’ll input necessary details.
- Provide Trolley Details: The site specifically states, “Providing the correct model number is crucial when booking your trolley for repair.” They also offer an option to “upload a photo of your trolley” to help with identification.
- Describe the Issue: Clearly articulate the problem your golf trolley is experiencing.
- Submit the Form: Once all details are entered, submit your request.
Booking Through Your Golf Club Professional Shop
Golftrolleyrepairs.golf also offers a convenient option to book repairs through your local golf club. Exit15.com Reviews
- Contact Your Club Professional: Speak to your golf club’s Pro shop.
- Place the Repair Order: They state, “Orders for repairs can be placed directly through your Pro, who offers a convenient booking service.”
- Collection/Repair at Club: Repairs can either be “carried out on the club premises or collected and returned directly to them.” This simplifies logistics for the customer.
Direct Contact for Assistance
If you’re unsure about the issue or what parts might be needed, they encourage direct communication.
- Call Their Numbers: They provide multiple phone numbers Crowborough, Brighton, National UK number: 0845-1540804. “If you’re unsure about what you need, particularly when ordering spare parts, please give us a call before placing your order.”
- Email for Callback: “Alternatively, you can email us, and we’ll call you back to discuss your needs.” Their email is [email protected].
Important Information for Booking
- Model Number is Key: This helps them identify the correct parts and potential issues quickly.
- Photo Upload Option: This is a great feature to visually confirm the trolley model and condition.
- Part Sourcing Transparency: Remember their policy: if third-party parts are needed due to supply issues, they will inform you and seek your approval.
The emphasis on multiple booking channels and their clear guidance suggests a user-friendly process aimed at minimizing hassle for the customer.
Golftrolleyrepairs.golf Pricing
While Golftrolleyrepairs.golf asserts their commitment to “affordable fees” and states, “We publish our prices, and can quote for repairs before they are carried out on your trolley,” specific, itemized pricing is not directly available on the main landing page.
This approach is common in the repair industry, where costs can vary significantly based on the specific fault, parts required, and labor involved.
How Pricing is Communicated
- Quotes Before Repair: This is a critical aspect. They explicitly state they “can quote for repairs before they are carried out.” This means customers will know the estimated cost before any work begins, preventing unexpected charges.
- Competitive Rates: They claim to offer “highly competitive” prices and aim to provide “the best service at the market rate.” This suggests they are aware of market benchmarks and strive to remain competitive.
- Additional Charges for Pickup/Delivery: The “convenient collection and return service” is “available for an additional charge.” The exact cost of this service would be part of the overall quote.
Factors Influencing Repair Costs
Several factors contribute to the final price of a golf trolley repair: Autobutler.fr Reviews
- Nature of the Fault: Simple fixes e.g., a loose connection will be significantly cheaper than complex issues e.g., motor replacement, PCB board failure.
- Parts Required:
- Genuine Manufacturer Parts: While they prioritize these, they can sometimes be more expensive than aftermarket alternatives.
- Third-Party Parts: If used, they will inform and seek approval, and these might offer a more cost-effective solution in some cases.
- Availability: Scarcity of certain parts can sometimes drive up their cost.
- Labor Time: More intricate repairs naturally require more time, leading to higher labor costs.
- Diagnostic Fees: Some repair services charge a diagnostic fee to identify the problem, though it’s unclear from the homepage if Golftrolleyrepairs.golf applies this separately or rolls it into the repair cost if the customer proceeds.
- Trolley Model and Brand: Newer, more technologically advanced trolleys e.g., GPS-enabled models like the Motocaddy M7GPS might have more expensive components to replace compared to older, simpler models.
Obtaining a Price Quote
To get an accurate price quote, customers would need to:
- Book a Repair Online: Fill out the booking form, providing all details including the trolley model and a description of the issue.
- Call Them Directly: The website strongly encourages calling their numbers 0845-1540804 or local numbers to discuss needs, especially if unsure about parts. This is likely where initial price estimates can be provided or arranged after a preliminary assessment.
- Go Through Your Club Pro: If booking via your golf club, the Pro shop would facilitate the quotation process with Golftrolleyrepairs.golf.
While a direct online pricing menu is absent, the commitment to providing quotes before work commences is a positive sign of transparency and customer focus. This allows golfers to make informed decisions about their repair options.
Golftrolleyrepairs.golf Customer Testimonials and Service Quality
Customer testimonials are a cornerstone of building trust and credibility for any service-based business.
Golftrolleyrepairs.golf prominently features a “Customer Testimonials” section on its homepage, showcasing positive feedback from various clients.
This section is designed to instill confidence in potential customers regarding their service quality and reliability. Atomicorganizations.com Reviews
Analysis of Featured Testimonials
The website highlights three specific testimonials, each emphasizing different aspects of their service:
-
Richard Milligan Clic Gear push trolley, East Grinstead:
- Key Highlights: “Excellent service, would highly recommend!” “fixed same day—yes, it only needed a new nut and bolt, but the repair was done while I waited and at no charge!” “marvelous, friendly service.”
- Service Quality Implied: This testimonial underscores speed, efficiency, customer-friendly policy no charge for a minor fix, and personal interaction. It suggests they handle even small issues with professionalism and generosity.
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James R. Motocaddy M7, Surrey:
- Key Highlights: “Brilliant service.” “diagnosed the issue…quickly and had it repaired and back to me in perfect working order within days.” “Friendly, honest, and efficient — exactly what you want.”
- Service Quality Implied: This speaks to diagnostic accuracy, quick turnaround time, and overall professionalism friendly, honest, efficient. It suggests they can handle more complex electric trolley issues effectively.
-
Linda M. Powakaddy CT8 GPS EBS, Brighton:
- Key Highlights: “fantastic job.” “friendly, professional, and kept me updated throughout the process.” “It was back with me quickly and working like new.” “appreciated how clearly everything was explained. Highly recommended!”
- Service Quality Implied: This testimonial highlights effective communication, transparency in the repair process, restoration of functionality, and user-friendliness explaining technical details clearly. It’s particularly reassuring for less technically inclined customers.
Overall Impression of Service Quality
Based on these testimonials and the site’s explicit claims, the following aspects of their service quality stand out: Rebellink.com Reviews
- Efficiency and Speed: Multiple testimonials praise quick diagnosis and fast turnaround times.
- Professionalism: Described as “friendly, honest, professional,” indicating a positive customer interaction experience.
- Transparency: Linda M.’s comment about explanations and the site’s policy on third-party parts suggest a commitment to clear communication.
- Reliability of Repairs: Trolleys are returned “in perfect working order” and “working like new,” indicating effective and lasting repairs.
- Customer-Centric Approach: Offering free minor fixes, loaner trolleys, and pick-up/delivery services points to a strong focus on customer convenience and satisfaction.
It’s important to note that testimonials on a company’s own website are curated, but the consistent themes across different customer experiences lend weight to their claims.
The specific details provided within each testimonial e.g., trolley model, location, specific issue add to their authenticity.
Golftrolleyrepairs.golf Coverage and Service Area
Golftrolleyrepairs.golf indicates a broad operational reach across the UK, leveraging both local offices and a national contact point.
This strategic setup aims to cater to golf enthusiasts from various regions, ensuring that their repair services are accessible to a wide customer base.
National Reach and Contact Points
-
National Wide Number: The presence of a “National wide Number 0845 1540804” at the top of the homepage immediately signals that they serve customers beyond specific local areas. This is crucial for a specialized service like golf trolley repair, as finding local experts can be challenging in less populated regions. Hollyinternational.co.uk Reviews
-
Local Office Presence: They explicitly list local contact numbers for specific areas:
- Crowborough Tel: 01892-884301
- Brighton Tel: 01273-761056
This indicates physical operations or strong service hubs in these regions, likely supporting their direct collection and return services.
Specific Service for Grasshopper Buggies
- Authorized Sales & Service Agents for Grasshopper Buggies In South East England: This particular detail clarifies a specific regional authorization. While their general repair services appear national, their role for Grasshopper Buggies is explicitly confined to the South East of England. This level of detail is helpful for customers with this specific brand of buggy.
Pickup and Delivery Service Implications
- Convenient Collection and Return Service: Their offering of a “convenient collection and return service for our customers available for an additional charge” further supports their national or widespread coverage. This service enables them to reach customers who might not be near one of their physical locations or who prefer the convenience of not transporting their trolley themselves. While not explicitly stated, such a service typically has a defined radius or tiered pricing based on distance.
Collaboration with Golf Club Professionals
- Collaboration with Golf Club Pro Shops: The ability to “Book your repair from Golf Club Proessianal Shop” implies a network or partnership with golf clubs across various regions. This indirectly extends their reach, as clubs act as convenient drop-off and collection points, streamlining logistics for both the customer and the repair service.
Geographic Address
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Registered Address: The footer provides a physical address:
- Golf Trolley Repairs UK Ltd
- Blackness Road
- Crowborough
- East Sussex TN6 2LP
This suggests their primary operational base or workshop is located in Crowborough, East Sussex.
However, their national number and pickup service confirm that their service capabilities extend well beyond this immediate vicinity. Ho-ost.com Reviews
In essence, Golftrolleyrepairs.golf appears to operate with a hybrid model: a central operational hub with strong local presence in key areas like Sussex and a national reach facilitated by phone, online booking, and their collection/delivery service.
This ensures that golfers across the UK have access to their specialized repair expertise.
Golftrolleyrepairs.golf for Golf Trolley Maintenance
Beyond just repairs, Golftrolleyrepairs.golf emphasizes the importance of keeping “essential golfing equipment in top condition.” While their core business is fixing broken trolleys, their expertise naturally extends to advising on and potentially providing maintenance services.
Proper maintenance is crucial for extending the lifespan of an electric golf trolley and preventing costly breakdowns.
Importance of Regular Maintenance
Electric golf trolleys, like any motorized equipment, require regular attention to perform optimally and safely. Jaguarure.dk Reviews
- Battery Health: Batteries are often the most common point of failure. Regular charging, avoiding deep discharge, and proper storage are key.
- Motor and Gearbox: These vital components need to be kept clean and free from debris. Unusual noises often indicate a looming issue.
- Wheels and Axles: Worn tires, bent axles, or seized bearings can affect performance and maneuverability.
- Frame and Joints: Regular inspection for cracks, loose screws, or worn joints ensures structural integrity.
- Electronics: With GPS and other integrated features, keeping connections clean and protected like with their GPS Screen Guard Cover is crucial.
Services Related to Maintenance
While the site primarily focuses on repairs, several aspects suggest they also cater to maintenance needs or offer related services:
- Diagnostics: Before repair, they diagnose the issue. This diagnostic capability is essential for identifying potential maintenance needs before they become critical failures.
- Part Replacement: Replacing worn-out parts before they fail completely is a form of preventative maintenance. They offer a range of manufacturer parts, implying they can source components for upkeep.
- Advice and Guidance: Their willingness to take calls for advice on spare parts indicates they can guide customers on what components to look out for or replace as part of regular maintenance.
- The prompt, “If you’re unsure about what you need, particularly when ordering spare parts, please give us a call before placing your order,” highlights this.
- Accessory Sales: The promotion of the “NEW 2025 Motocaddy M7GPS remote control Golf Trolley” and the “Motocaddy GPS Screen Guard Cover” suggests an involvement in providing accessories that can aid in protection and, by extension, maintenance. The screen guard, for instance, protects a vulnerable component, reducing the likelihood of a repair.
Preventing Common Trolley Issues
Based on the nature of trolley repairs, here are common issues and how maintenance helps prevent them:
- Battery Degradation:
- Maintenance: Use appropriate chargers, don’t leave batteries fully discharged for extended periods, and store them in a cool, dry place.
- Data Point: Industry data suggests that 12V lead-acid golf trolley batteries typically last 2-3 years, while lithium batteries can last 4-5 years or more with proper care. Improper charging can reduce this by 20-30%.
- Motor or Gearbox Failure:
- Maintenance: Keep the trolley clean, especially around the motor housing. Avoid excessive load or harsh terrain.
- Wheel/Axle Problems:
- Maintenance: Regularly clean wheels, check tire pressure if applicable, and inspect axles for bends or corrosion. Ensure wheel clutches are functioning correctly.
- Electronic Faults:
- Maintenance: Protect control panels and screens from moisture and impact as promoted by their screen guard. Ensure all connections are secure.
By offering expert repairs and the potential for guidance on parts and protection, Golftrolleyrepairs.golf positions itself as a valuable resource not just for when things break, but also for ongoing care that helps keep golf trolleys running smoothly, ensuring golfers can enjoy their sport without interruption.
Frequently Asked Questions
What services does Golftrolleyrepairs.golf offer?
Golftrolleyrepairs.golf specializes in expert repair and servicing of all types of electric golf trolleys, including various manufacturers.
They also offer a convenient pickup and delivery service, a trolley loan service during repairs, and collaborate with golf club professional shops for booking. Colettehauteculture.be Reviews
How can I book a repair with Golftrolleyrepairs.golf?
You can book a repair directly through their website by clicking the “Book your trolley in for repair” button, by calling their national or local numbers, or by arranging the repair through your golf club’s professional shop.
Does Golftrolleyrepairs.golf use original manufacturer parts for repairs?
Yes, Golftrolleyrepairs.golf primarily uses original manufacturer parts.
However, in the event of supply issues, they may use third-party products, but they guarantee they will always inform you and obtain your approval before proceeding.
Is there a pickup and delivery service available?
Yes, Golftrolleyrepairs.golf offers a convenient collection and return service for customers.
Please note that this service is available for an additional charge. Camoraids.com Reviews
Can I get a loaner trolley while mine is being repaired?
Yes, Golftrolleyrepairs.golf provides a trolley loan service to ensure you’re not without your equipment while your trolley is being repaired.
How do I get a price quote for my repair?
Golftrolleyrepairs.golf states they publish their prices and can provide a quote for repairs before any work is carried out.
You would typically receive this quote after they diagnose the issue or based on the information you provide during booking.
What information do I need to provide when booking a repair?
It is crucial to provide the correct model number of your golf trolley.
They also offer an option to upload a photo of your trolley to assist with identification and diagnosis. Starbeads.co.uk Reviews
What golf trolley brands do they repair?
Based on their website, Golftrolleyrepairs.golf repairs and services “them all,” indicating a broad capability across various electric golf trolley manufacturers.
They are also authorized agents for Grasshopper Buggies in South East England.
How quickly can I expect my golf trolley to be repaired?
While specific turnaround times aren’t guaranteed on the homepage, customer testimonials praise their efficiency, with one noting a repair completed “within days” and another “same day” for a minor fix.
What if I’m unsure about the specific fault with my trolley?
If you’re unsure about what you need or the nature of the fault, Golftrolleyrepairs.golf encourages you to call them before placing an order.
They will help discuss your needs and ensure the correct parts are identified. Eastendflowermarket.com.au Reviews
Does Golftrolleyrepairs.golf offer maintenance services?
While their primary focus is repairs, their expertise extends to understanding common issues.
They can advise on correct parts for replacement, and their accessories like the GPS Screen Guard Cover promote preventative maintenance.
What are their operating hours or contact times?
Specific operating hours are not listed on the homepage, but phone numbers for Crowborough, Brighton, and a national number 0845 1540804 are provided for contact.
Where is Golftrolleyrepairs.golf located?
Their registered address is Golf Trolley Repairs UK Ltd, Blackness Road, Crowborough, East Sussex TN6 2LP.
However, they serve customers nationally through their collection service and various contact points. Espn.co.uk Reviews
Do they offer a warranty on their repairs?
The website does not explicitly state a warranty policy on repairs, but using original manufacturer parts and ensuring quality service implies a commitment to lasting repairs.
It is advisable to confirm this directly with them.
Can my golf club professional handle the repair booking for me?
Yes, Golftrolleyrepairs.golf collaborates closely with golf club professionals, allowing orders for repairs to be placed directly through your club’s Pro shop.
What payment methods does Golftrolleyrepairs.golf accept?
The website does not explicitly list accepted payment methods.
This information would typically be provided during the quoting or invoicing process.
Are there any reviews for Golftrolleyrepairs.golf outside their website?
While the website features testimonials, it’s always recommended to check independent review platforms like Google Reviews or Trustpilot for a broader perspective on customer experiences.
What should I do if my trolley has a GPS unit?
Golftrolleyrepairs.golf highlights the importance of protecting GPS units and even sells a “Motocaddy GPS Screen Guard Cover” compatible with M-Series GPS & S-Series GPS models, emphasizing their expertise with such technology.
How important is the model number when booking a repair?
The website explicitly states, “Providing the correct model number is crucial when booking your trolley for repair,” as it helps them identify the correct parts and address the issue efficiently.
What if I need spare parts but don’t need a full repair service?
If you’re unsure about specific spare parts, Golftrolleyrepairs.golf encourages you to call them before placing an order to ensure you get the correct components, even if you plan to do the repair yourself.
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