Based on looking at the website, Green.com.au appears to be a legitimate Australian company specializing in solar power solutions for homes and businesses.
They offer a range of services including solar panel installation, solar batteries, commercial solar, virtual power plants VPPs, EV charger installations, and heat pumps.
Their site emphasizes quality products, professional installation, and customer service, aiming to help Australians save on energy bills and contribute to renewable energy.
This aligns well with principles of resourcefulness, efficiency, and environmental stewardship, which are beneficial for individuals and the broader community.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Green.com.au Review & First Look
Green.com.au presents itself as a dedicated provider of renewable energy solutions across Australia.
A first glance at their website reveals a clean, professional layout focused on solar panels, solar batteries, and related services.
They clearly articulate their mission to help Australians transition to solar power, highlighting benefits like cost savings, energy independence, and environmental impact.
The site features prominent calls to action for getting a quote, along with customer testimonials and mentions of being featured in Australian media, which aims to build trust and credibility.
Initial Impressions of Credibility
The website’s design is modern and user-friendly, contributing to a positive first impression. Hyperfavor.com Reviews
They feature a Trustpilot rating, indicating a commitment to transparency and customer feedback.
Mentioning “1000’s of solar panel installations” and media features suggests a significant operational scale and recognition within the industry.
This level of detail and public endorsement helps establish Green.com.au as a serious player in the Australian solar market.
Target Audience and Service Scope
Green.com.au clearly targets both residential homeowners and commercial businesses looking to adopt solar energy.
Their service offerings extend beyond just solar panels to include comprehensive energy solutions such as: Terreignclothing.com Reviews
- Solar Panels: Sales and installation.
- Solar Batteries: For energy storage and backup.
- Commercial Solar: Tailored solutions for businesses.
- Virtual Power Plants VPPs: A more advanced energy management solution.
- EV Chargers: Installation for electric vehicles.
- Heat Pumps: For energy-efficient hot water systems.
This broad scope indicates a holistic approach to renewable energy integration, addressing various aspects of energy consumption and generation.
Green.com.au Features
Green.com.au offers a robust set of features designed to make the transition to solar energy as seamless and beneficial as possible.
Their emphasis on quality, customer service, and comprehensive solutions stands out.
Comprehensive Product & Service Offerings
Beyond just solar panels, Green.com.au provides a suite of complementary services:
- High-Quality Solar Panels: They claim to use “the world’s best products” and “best quality solar panels.”
- Advanced Solar Inverters: Crucial components for converting solar energy to usable electricity.
- Solar Batteries: Essential for energy storage, particularly for off-grid capabilities or maximizing self-consumption.
- Commercial Solar Solutions: Tailored for larger-scale energy needs of businesses.
- Virtual Power Plants VPPs: An innovative feature allowing customers to participate in grid stability and potentially earn credits by sharing stored energy.
- EV Charger Installation: Catering to the growing electric vehicle market by providing home charging solutions.
- Heat Pumps: Energy-efficient alternatives for hot water systems, further reducing household energy consumption.
Customer-Centric Approach
Green.com.au highlights several aspects of their customer service: Spriggy.com.au Reviews
- No Pressure Selling: They explicitly state, “We do not use pressure selling techniques,” aiming for a comfortable customer experience.
- Family Business Values: Emphasizing a “real people. a family business” approach, suggesting personalized service and strong foundational ethics.
- 100% Australian Owned and Run: This appeals to local customers and supports the domestic economy.
- Expert Consultation: “Our renewable energy consultants will help you from day one… through to optimising your solar system for peak efficiency.”
Focus on Quality and Expertise
The company positions itself as an industry leader through:
- Highly Skilled Team: “Our team are highly skilled in solar power and renewable energy.”
- Expert Solar Installers: Reinforcing the quality of their installation process.
- Rigorous Product Selection: “We only recommend products that our team of installers know are the best.” This suggests a careful vetting process for the equipment they provide.
Green.com.au Pros & Cons
Understanding the strengths and potential areas for improvement is crucial for any service.
Based on the information presented on their website, here’s an overview of Green.com.au’s pros and cons.
Pros
- Comprehensive Service Offering: Green.com.au isn’t just about solar panels. they offer a full suite of renewable energy solutions including solar batteries, commercial solar, VPPs, EV chargers, and heat pumps. This makes them a one-stop-shop for many energy efficiency needs.
- Strong Emphasis on Quality: The company repeatedly highlights its commitment to using “best quality solar panels, solar inverters and solar batteries” and boasts “expert solar installers.” This focus on high standards is reassuring for long-term investments like solar.
- Customer-Centric Business Model: They explicitly state “no pressure selling techniques” and promote a “family business” ethos with “exceptional customer service.” Testimonials on their site support this, indicating positive customer experiences regarding knowledge, patience, and professionalism.
- Financial Benefits Highlighted: The website clearly communicates potential savings, with “typical customer saves $1,986 every year” and discussions on government rebates and incentives, which is a major draw for prospective clients.
- Australian Owned and Operated: Being 100% Australian owned and run, with local staff, can be a significant advantage for customers who prefer supporting domestic businesses and ensuring local support.
- Positive Testimonials: The website features numerous positive reviews from seemingly satisfied customers across different Australian states, providing social proof of their service quality.
- Educational Resources: They offer “Latest insights” and “how-to guides” on solar power, helping customers understand the technology and optimize their systems.
Cons
- Limited Public Pricing Information: While they highlight potential savings and offer quotes, detailed pricing structures for various system sizes or components are not readily available on the website. This is common in the solar industry due to customization, but some users might prefer more upfront transparency.
- Reliance on Website-Provided Information: As with any online review based solely on a company’s website, there’s a limit to how deeply one can assess operational realities, such as post-installation support or warranty claims, without independent third-party data or direct customer interaction beyond the provided testimonials.
- “No BS Solution” Claim: While aiming to convey directness, the phrase “no BS solution” might come across as informal to some, though its intent is clearly to signal straightforwardness.
Green.com.au Pricing
Based on the Green.com.au website, specific, fixed pricing for their solar systems or other services is not publicly listed.
This is standard practice in the solar industry, as the cost of a solar installation is highly variable and depends on numerous factors. Anthonysgoods.com Reviews
Factors Influencing Solar System Costs
The price you would pay for a solar system from Green.com.au, or any solar provider, is influenced by:
- System Size kW: Larger systems with more panels generally cost more upfront but generate more electricity.
- Panel Type and Efficiency: Different brands and types of solar panels have varying costs and performance characteristics.
- Inverter Type: String inverters, microinverters, or hybrid inverters for batteries have different price points.
- Battery Storage: Adding a solar battery significantly increases the initial cost but offers greater energy independence and potential savings.
- Installation Complexity: Factors like roof type, tilt, shading, and accessibility can impact labor costs.
- Location and Local Regulations: State-specific rebates, incentives, and grid connection requirements can influence the net cost.
- Government Rebates and Incentives: Australia offers Small-scale Technology Certificates STCs which effectively reduce the upfront cost of eligible solar systems. Green.com.au mentions helping customers understand and claim these.
Getting a Quote
Green.com.au explicitly encourages prospective customers to “Request a free solar panel quote” and provides a form for this purpose.
They state that their team will provide a “personalised, no-obligation quote.” This personalized approach allows them to assess individual home compatibility, energy needs, and provide an accurate cost estimate that takes into account all the variables.
They also mention that their team will provide an “exact figure to showcase the return on your investment,” indicating a focus on demonstrating the long-term financial viability.
Average Savings and Payback Periods
While not providing direct pricing, Green.com.au does offer compelling financial figures: Stylishoe.com Reviews
- Average Savings: “Our typical customer saves $1,986 every year off their energy bills by converting to solar energy.” This figure is a powerful incentive.
- Time to Repay: They state, “Our team will give you an exact figure to showcase the return on your investment. In most cases, it’s quite exciting to see.” This implies a relatively attractive payback period, which is a key consideration for investment in solar.
To truly understand the cost for your specific needs, engaging with Green.com.au for a custom quote is the only way to get precise pricing information.
Green.com.au Alternatives
While Green.com.au offers a comprehensive range of solar and renewable energy solutions, the Australian market is vibrant with numerous providers.
Exploring alternatives can help consumers make an informed decision based on specific needs, local availability, and comparative benefits.
Major National and Regional Solar Providers
- Origin Energy Solar: As one of Australia’s largest energy retailers, Origin Energy also has a significant solar installation arm, offering various solar plans and battery solutions. They benefit from a wide customer base and established infrastructure.
- AGL Solar: Similar to Origin, AGL is a major energy company providing solar and battery solutions. They often integrate solar offerings with their electricity plans.
- Sungrow Power Australia: While more of a manufacturer, Sungrow is a leading global inverter supplier with a strong presence in Australia, partnering with many installers.
- Tesla Powerwall Installers: Many certified installers across Australia specialize in Tesla Powerwall battery systems, often paired with solar panels.
- Local and State-Specific Installers: Australia has a strong network of independent, smaller-scale solar companies that operate regionally. These companies often have deep local knowledge, competitive pricing, and strong community ties. Examples include SolarQuotes.com.au which connects consumers with vetted local installers.
- Brighte: A financial technology company that partners with solar installers to offer green financing options, often facilitating the purchase of solar systems through various payment plans.
Key Differentiators to Consider When Comparing
When evaluating Green.com.au against its alternatives, consider these factors:
- Product Brands and Models: Does the alternative offer specific panel brands e.g., Jinko, Trina, LG, inverter brands e.g., Fronius, SolarEdge, Sungrow, or battery brands e.g., Tesla, LG Chem, BYD that you prefer or have researched?
- Warranty and Guarantees: Compare installation warranties, product warranties performance and manufacturing, and output guarantees. A strong warranty package offers peace of mind.
- Customer Service and Support: Investigate their reputation for after-sales service, technical support, and responsiveness. Online reviews Google, Trustpilot, ProductReview.com.au can be very insightful here.
- Accreditations and Certifications: Check if the installer is Clean Energy Council CEC Approved Retailer and if their installers are CEC accredited. This ensures adherence to industry standards.
- Pricing and Payment Options: While direct price comparisons are hard without a quote, compare what’s included in different quotes e.g., monitoring systems, smart energy management, removal of old systems. Also, inquire about payment plans, financing, or government rebate assistance.
- Additional Services: Do they offer EV charger installation, heat pumps, or VPP integration like Green.com.au does? If these are important to you, ensure the alternative provides them.
- Local Presence and Experience: For some, choosing a local company with a long history in the community is a priority due to perceived reliability and easier access to support.
Ultimately, the best alternative for you will depend on your specific energy needs, budget, geographic location, and preferences for equipment and service. Frescogourmetcoffee.co.uk Reviews
Obtaining multiple quotes and comparing them thoroughly is always recommended.
How to Cancel Green.com.au Subscription if applicable
Based on the services offered by Green.com.au, which primarily involve the sale and installation of solar systems and related equipment, it’s highly unlikely they operate on a subscription model in the traditional sense like a streaming service or SaaS. Their business revolves around one-time purchases and installations of physical assets.
Therefore, the concept of “cancelling a Green.com.au subscription” as one might cancel a monthly or annual recurring payment service is generally not applicable.
What “Cancellation” Might Refer To:
If you are looking for information on “cancellation” in relation to Green.com.au, it would most likely pertain to one of the following scenarios:
- Cancelling a Quote or Initial Consultation: If you have requested a quote or scheduled an initial consultation but wish to withdraw your interest before signing any contracts, this would be a simple cancellation. You would typically contact them directly via phone their advertised number is 1300 22 92 92 or email to inform them you no longer wish to proceed. Given their “no pressure” sales approach, this should be straightforward.
- Cancelling an Order/Contract Before Installation: If you have signed a contract for a solar system installation but wish to cancel before the work has begun, this would fall under the terms and conditions of your specific contract.
- Review Your Contract: It is absolutely crucial to review the contract you signed. Australian consumer law, as well as specific terms outlined by Green.com.au, will dictate the cancellation policy.
- Cooling-Off Period: Many consumer contracts in Australia come with a “cooling-off period” e.g., 10 business days for door-to-door sales. If you are within this period, you may be able to cancel without penalty.
- Cancellation Fees: Beyond the cooling-off period, cancelling a contract might incur fees to cover costs already incurred by the company e.g., site visits, system design, ordering equipment. The contract should detail these.
- Contact Green.com.au Directly: You would need to formally notify Green.com.au in writing as specified in your contract and follow their prescribed cancellation process.
- Cancelling Related Services e.g., VPP Participation: If you are participating in a Virtual Power Plant VPP program through Green.com.au if they facilitate this directly or via a partner, there might be terms of service specific to that program regarding your ability to opt-out. Again, you would need to check the VPP agreement.
In summary, for any form of cancellation related to Green.com.au’s services, the primary step is to: Go.e1ulife.com Reviews
- Refer to any signed contracts or agreements.
- Contact their customer service directly through the phone number 1300 22 92 92 or contact methods provided on their website.
They are a service provider for physical installations, not a subscription-based digital service.
How to Cancel Green.com.au Free Trial
Based on the services Green.com.au provides, which focus on the sale and installation of solar panels, solar batteries, and related energy solutions, the concept of a “free trial” in the traditional sense does not apply.
You wouldn’t typically have a free trial for installing a solar system on your home or business.
The primary offering from Green.com.au is a tangible product and service solar installation, not a software or digital service that typically offers free trials.
What “Free Trial” Might Refer To:
It’s possible that if someone is searching for “Green.com.au Free Trial,” they might be misinterpreting or referring to one of the following: Angelwholesale.co.uk Reviews
- Free Quote or Consultation: Green.com.au explicitly offers a “free solar panel quote” and “personalised, no-obligation quote.” This is a standard industry practice where a company provides a free assessment and cost estimate before any commitment. This isn’t a “trial” but rather a pre-sales service. If you’ve requested this and no longer wish to proceed, you simply inform them that you are no longer interested. There’s nothing to “cancel” in terms of a trial period.
- Misinformation or Misunderstanding: There might be a misunderstanding about the nature of Green.com.au’s business model. They sell and install physical energy systems, not subscription-based services that would typically come with free trials.
Therefore, if you’ve engaged with Green.com.au for a free quote or initial discussion, and you wish to discontinue the process, you simply need to communicate your decision to them. There’s no specific “free trial cancellation” process because a trial period for their services doesn’t exist.
Green.com.au vs. Competitors
When evaluating Green.com.au against its competitors in the Australian solar market, it’s essential to consider various aspects that differentiate providers.
Key Differentiators of Green.com.au
Based on their website, Green.com.au aims to stand out through:
- Comprehensive Service Offering: They go beyond just solar panels, offering batteries, commercial solar, VPPs, EV chargers, and heat pumps. This breadth of service positions them as a holistic energy solutions provider, potentially simplifying the process for customers seeking multiple energy efficiency upgrades. Many competitors might specialize in just solar PV or solar PV and batteries.
- Strong Emphasis on Quality: Their repeated claims of using “best quality” products and having “expert solar installers” suggest a premium on system longevity and performance. Some competitors might prioritize lower upfront costs, potentially at the expense of component quality.
- Customer-Centric, No-Pressure Sales: The explicit mention of “no pressure selling techniques” and a “family business” approach suggests a more relaxed and transparent sales process. This contrasts with some sales-heavy solar companies that may employ aggressive tactics.
- Australian Ownership and Staff: Being 100% Australian owned and operated with local staff is a significant draw for those who prefer supporting local businesses and value localized support.
- Clear Financial Benefits Highlighted: Their specific mention of average annual savings $1,986 and focus on demonstrating return on investment helps potential customers visualize the financial upside more concretely.
How Green.com.au Compares
Let’s consider some common types of competitors and how Green.com.au might compare:
-
Large Energy Retailers e.g., Origin, AGL: Compramostucoche.es Reviews
- Pros of Retailers: Established brand recognition, often integrate solar with existing energy plans, potentially large customer support networks.
- Cons of Retailers: May not always offer the most specialized or bespoke solar solutions, potentially less personalized service.
- Green.com.au Comparison: Green.com.au, as a specialist solar company, might offer more tailored solutions and a deeper expertise in solar technology. Their “family business” feel could appeal more than a large corporate entity.
-
Other Mid-to-Large Sized Dedicated Solar Installers e.g., Solahart, Solar Naturally:
- Pros of Similar Installers: Often have strong reputations within the solar community, competitive pricing, and focus purely on solar.
- Cons of Similar Installers: Service offerings might be less diverse than Green.com.au’s comprehensive suite e.g., might not offer VPPs or heat pumps.
- Green.com.au Comparison: Green.com.au competes directly here on quality, comprehensive offerings, and customer service. Customers would need to compare specific product ranges, warranties, and quotes.
-
Smaller, Local Solar Installers:
- Pros of Local Installers: Often highly personalized service, deep local knowledge, competitive pricing due to lower overheads.
- Cons of Local Installers: May have limited financial backing, fewer staff, and potentially a narrower range of products or services compared to larger players.
- Green.com.au Comparison: Green.com.au seems to strike a balance between the personalized touch of a family business and the scale/comprehensive offerings of a larger installer. They likely offer more robust warranties and support than very small operations.
What to Consider When Choosing
When deciding between Green.com.au and any competitor, it’s wise to:
- Get multiple quotes: Compare apples-to-apples system sizes, components, and warranties.
- Read independent reviews: Look at Trustpilot, Google Reviews, ProductReview.com.au for unbiased feedback on customer service and installation quality.
- Verify accreditations: Ensure the company is a Clean Energy Council Approved Retailer and uses CEC-accredited installers.
- Understand the warranty: Differentiate between product warranties panels, inverters, batteries and installation warranties.
- Assess after-sales support: Inquire about their process for maintenance, troubleshooting, and warranty claims.
Green.com.au positions itself strongly with its focus on quality products, comprehensive services, and a customer-first approach, making it a compelling option in the competitive Australian solar market.
Frequently Asked Questions
What is Green.com.au?
Green.com.au is an Australian company specializing in renewable energy solutions, primarily offering solar panel installations, solar batteries, commercial solar systems, virtual power plants VPPs, EV charger installations, and heat pumps for residential and commercial customers. Afterathena.co.uk Reviews
What services does Green.com.au offer?
Green.com.au offers a wide range of services including solar panel sales and installation, solar battery storage solutions, commercial solar panel installation, information and setup for Virtual Power Plants VPP, Electric Vehicle EV charger installation, and heat pump systems for energy-efficient hot water.
Is Green.com.au Australian owned?
Yes, Green.com.au explicitly states on its website that it is 100% Australian owned and operated, with all staff based in Australia.
Does Green.com.au offer commercial solar solutions?
Yes, Green.com.au provides commercial solar panels and commercial solar installation services tailored for businesses and commercial properties.
What kind of products does Green.com.au use?
Green.com.au states that they focus on quality products and only recommend and install “the best quality solar panels, solar inverters and solar batteries.” They aim to use “the world’s best products.”
Does Green.com.au use pressure selling tactics?
No, Green.com.au explicitly states on their website, “We do not use pressure selling techniques” and are “dedicated to delivering exceptional renewable energy solutions and at no time do we put you under any pressure to buy or sign off.” Balisim2u.com Reviews
How much can I save with solar from Green.com.au?
Green.com.au claims that their “typical customer saves $1,986 every year off their energy bills by converting to solar energy.” Individual savings may vary based on system size, energy consumption, and other factors.
How do I get a quote from Green.com.au?
You can request a free, personalized, no-obligation quote by filling out the inquiry form on their website or by calling their advertised phone number.
Does Green.com.au install solar batteries?
Yes, Green.com.au offers solar battery sales and installation services to help customers store excess solar energy for later use.
What is a Virtual Power Plant VPP and does Green.com.au offer it?
A Virtual Power Plant VPP is a network of distributed energy resources, like solar systems and batteries, that can be controlled as a single entity to provide grid services.
Green.com.au offers information on VPPs and helps customers discover how they work. Abtaxis.co.uk Reviews
Does Green.com.au install EV chargers?
Yes, Green.com.au provides electric vehicle charger installation services for homes and businesses.
What are heat pumps and does Green.com.au install them?
Heat pumps are energy-efficient devices that transfer heat for hot water systems or space conditioning.
Yes, Green.com.au offers heat pumps for energy efficiency and hot water systems.
How long does it take to repay the investment in solar panels with Green.com.au?
Green.com.au states that their team will provide an “exact figure to showcase the return on your investment” when you get a quote.
They imply that in “most cases, it’s quite exciting to see,” suggesting a favorable payback period. Tempusmods.com Reviews
Are Green.com.au’s installers experienced?
Yes, Green.com.au emphasizes that their team members are “highly skilled in solar power and renewable energy” and highlights their “expert solar installers.”
Does Green.com.au help with solar rebates and incentives?
Yes, Green.com.au helps customers understand their eligibility for government rebates and incentives, such as Small-Scale Technology Certificates STCs, to reduce the cost of converting to solar.
How can I contact Green.com.au?
You can contact Green.com.au via their phone number, 1300 22 92 92, or by submitting a quote request form on their website.
Where is Green.com.au based?
Green.com.au is 100% Australian owned and operated, with staff based in Australia.
Their services are available across various states in Australia, as indicated by customer testimonials. Cityinsiderinc.com Reviews
What is the typical process for getting solar installed by Green.com.au?
While specific steps are not detailed, the process typically involves an initial consultation, a personalized quote, system design, installation by their expert team, and ongoing customer support to optimize the system.
Does Green.com.au offer after-sales support?
Yes, Green.com.au states that their renewable energy consultants will help customers “from day one… through to optimising your solar system for peak efficiency,” implying ongoing support.
Are there any Green.com.au reviews from actual customers?
Yes, the Green.com.au website features numerous testimonials from “happy solar customers” across various Australian states, highlighting positive experiences with sales representatives, installers, and overall service quality. They also feature a Trustpilot rating.
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