Based on looking at the website, Hawaiianshippers.com appears to be a moving and shipping service specializing in moves to and from Hawaii, as well as broader interstate and international logistics.
While the site presents itself as a legitimate option for transportation needs, a detailed review of its homepage reveals several areas that raise concerns for a discerning user, especially concerning transparency and professionalism typically expected from a reputable service provider.
Overall Review Summary:
- Website Professionalism: The homepage exhibits a dated design, repetitive content, and numerous broken links, which significantly detract from its credibility.
- Transparency: Key information such as physical addresses, licensing details beyond a general claim, and a clear “About Us” section are either lacking or difficult to locate.
- Customer Testimonials: While testimonials are present, the repeated entry of the same individual and the generic nature of some feedback raise questions about their authenticity.
- Communication: The primary call to action is a quote form, with limited immediate contact options beyond a generic “Send Message” feature.
- Service Clarity: Although various services are listed auto transport, storage, international moves, the descriptions lack depth and specific operational details.
The impression left by Hawaiianshippers.com’s homepage is one of a service that has not been consistently updated or maintained, leading to a diminished sense of trust.
For those seeking reliable moving and shipping solutions, a higher standard of professionalism and transparency is typically expected.
Therefore, while the core service of shipping may be legitimate, the website itself doesn’t instill the confidence one would desire for such a significant undertaking as relocating personal belongings or a business.
Best Alternatives for Reliable Shipping and Moving Services:
- U-Pack:
- Key Features: Offers “you pack, we drive” services with moving containers ReloCubes or trailers. Customers load their items, and U-Pack handles the long-distance transport. Ideal for DIY movers who want professional transport.
- Average Price: Varies significantly based on distance, volume, and services. Averages from $2,000 to $5,000 for cross-country moves.
- Pros: Cost-effective compared to full-service movers, flexible loading times, reliable long-distance transportation.
- Cons: Requires self-packing and loading/unloading, no fragile item packing services.
- PODS:
- Key Features: Portable storage containers delivered to your home for packing at your pace. They then transport the container to your new location or store it. Offers various container sizes.
- Average Price: Similar to U-Pack, ranging from $2,000 to $6,000+ depending on distance, container size, and storage duration.
- Pros: Extreme flexibility for packing/unpacking, secure storage options, professional transportation.
- Cons: Can be more expensive than rental trucks, limited availability in some remote areas.
- Atlas Van Lines:
- Key Features: Full-service moving company offering local, long-distance, and international moves. Provides packing, loading, transportation, and unpacking services.
- Average Price: Higher end, typically $3,000 to $10,000+ for long-distance moves, depending on services and volume.
- Pros: Comprehensive services, professional staff, strong reputation, insurance options.
- Cons: More expensive, less flexibility on timing if you prefer a DIY approach.
- United Van Lines:
- Key Features: Another prominent full-service mover with extensive network for residential, corporate, and international relocations. Offers customizable moving plans.
- Average Price: Comparable to Atlas Van Lines, often in the $3,000 to $10,000+ range for full-service, long-distance moves.
- Pros: Wide range of services, experienced movers, good for complex moves, comprehensive insurance.
- Cons: Premium pricing, less suitable for budget-conscious movers.
- Ryder Truck Rental:
- Key Features: Commercial truck rental for businesses and individuals. While often used for local moves, they offer various truck sizes suitable for longer distances if you want to drive yourself.
- Average Price: Varies widely based on truck size, distance, and duration. Daily rates typically range from $50-$150 plus mileage, with long-distance potentially $500-$2,000+.
- Pros: Cost-effective for DIY movers, wide selection of truck sizes, no mileage fees on some long-distance rentals.
- Cons: Requires self-driving, loading, and unloading. less available for one-way rentals than U-Haul or Penske.
- Freightcom:
- Key Features: A freight shipping platform that allows you to compare rates from multiple carriers for various types of shipments, including LTL less-than-truckload and FTL full-truckload. Good for larger, non-household goods shipments.
- Average Price: Highly variable based on cargo, distance, and service level. Can range from a few hundred to several thousand dollars per shipment.
- Pros: Compares multiple carriers, good for commercial or large item shipping, wide range of services.
- Cons: Primarily for freight, not traditional household moves, requires understanding of freight shipping terms.
- Shiply:
- Key Features: A marketplace where customers post their shipping needs, and various transporters bid on the job. This can include anything from furniture to vehicles.
- Average Price: Varies widely as it’s a bidding system. Can be competitive if multiple transporters are interested.
- Pros: Potentially lower prices due to competitive bidding, good for single items or specific transport needs, allows for flexible scheduling.
- Cons: Reliability depends on individual transporters, may take time to receive bids, not a direct moving company.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Hawaiianshippers.com Review & First Look
When first landing on Hawaiianshippers.com, the immediate impression is one of a service focused squarely on a niche market: shipping and moving to and from Hawaii.
This specialization is immediately apparent, with the homepage prominently listing states they serve, including California, Arizona, Nevada, Washington, Oregon, and Colorado.
The website’s design, however, raises initial red flags.
It feels dated, resembling a template from an earlier era of the internet, which can impact a user’s perception of trustworthiness and modernity.
The layout is somewhat cluttered, with repetitive sections and an inconsistent flow that makes it challenging to quickly grasp the full scope of their offerings without significant scrolling and searching.
From a user experience standpoint, the site’s primary function seems to be lead generation through a “get a quote” form.
While this is standard practice for moving companies, the lack of immediate, clear contact information—such as a prominent phone number or a direct email address—forces users into filling out a form, which might deter those looking for quick answers or direct consultation.
Furthermore, several links on the homepage, particularly within the “Recent Posts” and “Archives” sections, appear to be broken or lead to generic blog entries, indicating a lack of recent maintenance or a blog that isn’t actively updated.
This can be a significant detractor for potential customers seeking evidence of an active, engaged business.
A well-maintained website often reflects the company’s attention to detail and professionalism in its services. Olympiamoving.com Review
Initial Impressions and User Interface
The user interface of Hawaiianshippers.com is functional but lacks the polish and intuitive navigation common in modern service websites.
- Visual Aesthetics: The color scheme and font choices feel outmoded, giving the site a less professional appearance than many competitors.
- Navigation: While there’s a basic menu, the overall flow is somewhat disorienting due to duplicated content blocks and a lack of clear hierarchy for information.
- Responsiveness: The site’s responsiveness on various devices isn’t optimal, potentially leading to a frustrating experience on mobile phones, where a significant portion of web traffic now originates.
Immediate Red Flags for Trust
Beyond the dated design, several elements contribute to a diminished sense of trust.
- Repetitive Content: Entire blocks of text, particularly those describing “MOVING TO HAWAII” and “CORPORATE MOVES,” are duplicated multiple times on the homepage. This suggests either a lack of unique content or a rushed development process.
- Broken Links: The “Recent Posts” and “Archives” sections contain links that lead to generic “Hello world!” posts or outdated blog entries from 2016 and 2017. This indicates a stale website that hasn’t been actively managed or updated, raising questions about the company’s current operational status and commitment to online presence.
- Generic Testimonials: While testimonials are a positive sign, the fact that “Daniel L. Honolulu, HI” and “Leigh N. Studio City, CA” have their identical reviews repeated three times each is highly unusual and undermines the authenticity of the feedback. Legitimate testimonials are typically unique and presented individually.
- Limited Company Information: Beyond claiming to be a “licensed moving company,” specific details about their licensing body, numbers, or a clear “About Us” page detailing their history, team, or mission are conspicuously absent from the homepage. Trustworthy companies usually prominently display such credentials.
Hawaiianshippers.com Services Overview
Hawaiianshippers.com presents a range of moving and shipping services, aiming to cover various customer needs when relocating to or from Hawaii.
Their service descriptions, however, are quite general, often lacking the granular detail that consumers might seek when planning a significant move.
They highlight capabilities in international moves, local deliveries, auto transport, and storage, positioning themselves as a comprehensive solution provider.
The site emphasizes the “door-to-door” service for loaded containers, which is a key convenience for many movers.
They also mention “all-inclusive moving services,” aiming to handle every detail from packing to final delivery.
This suggests a full-service approach, though the specifics of what “all-inclusive” entails e.g., custom crating, appliance servicing are not elaborated upon.
Vehicle shipments are also a stated specialty, moving cars, trucks, buses, and motorcycles in “specially designed auto containers.” For oversized items or a few boxes that don’t fit into standard containers, they offer “non-containerized freight shipments.”
Scope of Services Offered
The website outlines several core service categories designed to address comprehensive moving needs. Power-tools.com Review
- Residential Moving: Their primary focus appears to be on individuals and families relocating to or from Hawaii. They specifically mention “Moving from California to Hawaii,” “Moving from Arizona to Hawaii,” and other Western states, indicating their primary service corridors.
- States Served: HI, CA, NV, AZ, WA, CO, OR. This focused geographic area implies specialization, but also means they won’t be a fit for moves outside these regions.
- International Moves: They claim to offer “international move team” services with customized plans. This is a significant claim, as international logistics are complex and require specific expertise and networks.
- Local Move – Deliveries: The site states they are a “licensed moving company” for local moves. However, the exact scope of “local” within Hawaii e.g., inter-island, within a single island is not clearly defined.
- Auto Transport: Dedicated service for vehicle transportation, emphasizing door-to-door delivery. This is a crucial service for island moves, as many people wish to bring their vehicles.
- Storage Services: Offered as an affordable option in “many areas,” though specific locations or types of storage e.g., climate-controlled, short-term vs. long-term are not detailed.
Distinctive Features Promoted
Hawaiianshippers.com attempts to highlight unique selling points that might differentiate them in the competitive moving market.
- Door-to-Door Shipments: This feature is critical for customer convenience, as it eliminates the need for customers to handle logistics at ports or depots.
- All-Inclusive Moving Services: Positioned as a “one-stop shop,” this implies they manage all aspects of the move, which can be highly appealing for customers seeking a hands-off experience. However, the level of detail provided about what this fully encompasses is limited.
- Responsive, Courteous, and Knowledgeable Team: The website asserts having a professional team dedicated to smooth, on-time, and budget-friendly moves. While this is a standard claim for service providers, the lack of more specific team information or detailed service guarantees makes it difficult to verify.
- Non-Containerized Freight Shipments: The ability to handle oversized items or smaller, non-container loads broadens their appeal beyond standard household goods.
How Hawaiianshippers.com Calculates Your Move
Understanding how a moving company calculates its fees is paramount for transparency and financial planning.
Hawaiianshippers.com outlines three primary factors that influence the cost of a move: Move Size, Move Distance, and Delivery Time Request, with an additional mention of “Additional Services.” While these are standard industry variables, the website’s explanation lacks the precise detail needed for consumers to accurately estimate their expenses or understand potential hidden costs.
For Move Size, they state it “depends on the type of your move,” and can be calculated by “weight LBS or Volume CUft.” This dual method is common, but it’s not clear which method applies to which “type” of move, or how they determine the appropriate method for a given customer. Without clarity on how they weigh or measure, or what parameters dictate which metric is used, potential customers are left with an ambiguous understanding of a major cost component. For example, some companies use estimated cubic feet for containers and weight for less-than-truckload LTL shipments, but this distinction isn’t made.
Move Distance is determined by “Providing your start point and end point zip code,” which will then determine a “distance rate which will include Full Surcharge, Tolls etc.” While this seems straightforward, the term “Full Surcharge” is vague. It’s unclear what these surcharges specifically cover and if they represent all potential additional costs e.g., fuel surcharges, ferry fees for island moves, remote delivery fees. Transparency in these “surcharges” is crucial, as they can significantly inflate the final bill.
Factors Influencing Pricing
The website identifies core factors that contribute to the overall cost of a move, aligning with industry standards.
- Move Size Weight/Volume:
- Weight LBS: Typically used for long-distance moves where goods are consolidated with other shipments. The heavier the load, the higher the cost.
- Volume CUft: Often used for containerized moves where the space occupied is the primary determinant. Larger volume means more space needed, thus higher cost.
- Lack of Specificity: The site doesn’t clearly delineate when weight versus volume is applied, which can be confusing for customers trying to estimate.
- Move Distance:
- Zip Code Based: Calculation based on the origin and destination zip codes is standard for determining mileage costs.
- “Full Surcharge, Tolls etc.”: This vague phrasing for additional fees can be a point of concern. Reputable companies typically itemize potential surcharges e.g., fuel surcharges, long carry fees, elevator access fees to ensure transparency.
- Delivery Time Request:
- Expedite Services: The site notes that “Expedite services are available and can effect your rate.” This implies a premium for faster delivery, which is expected. However, the typical lead times for non-expedited moves to Hawaii, which are often lengthy due to logistics, are not clearly stated, making it hard to gauge the value proposition of expedited services.
Transparency in Pricing and Potential Hidden Costs
One of the most critical aspects of any moving service is pricing transparency.
The information provided on Hawaiianshippers.com leaves room for improvement in this area.
- Vague “Surcharges”: The mention of “Full Surcharge” without further explanation is a significant transparency issue. Customers need to know precisely what they are paying for. Hidden or vaguely defined surcharges are a common complaint in the moving industry.
- No Example Pricing: The absence of even rough estimates or examples for different move sizes or distances makes it impossible for customers to benchmark potential costs. While each move is unique, providing a range or a sample quote structure can build confidence.
- Quote Process: The reliance on a “FILL THE FORM AND GET A QUOTE” mechanism means all pricing information is behind a gate. While standard, the lack of any preliminary public information means customers cannot even get a ballpark idea before committing personal information.
- Additional Services: The site mentions “many services to make your move easier,” including “packing supplies, Storage, Car transport, full service VIP move etc.” While these are clearly add-ons, their pricing structure e.g., flat fees, hourly rates, percentage of total move cost is not detailed, leaving potential for surprises.
Hawaiianshippers.com Pros & Cons
A critical assessment of Hawaiianshippers.com reveals both potential advantages and significant drawbacks based on its website presentation.
While it targets a specific and challenging moving market, the execution of its online presence raises numerous questions regarding its operational professionalism and reliability. Luminouswriters.com Review
On the “Pros” side, the company’s specialization in moves to and from Hawaii is a definite advantage. Moving to an island state like Hawaii involves unique logistical challenges, including ocean freight, customs, and inter-island transport. A company that claims 17 years of experience in this niche, as stated on their homepage, potentially possesses the specific knowledge and network required to navigate these complexities. This focused expertise could theoretically lead to more efficient and cost-effective solutions for clients undertaking such moves. Furthermore, their stated offering of door-to-door service for both general shipments and auto transport is a highly convenient feature, minimizing the logistical burden on the customer. This level of service, if reliably delivered, can significantly reduce stress during a relocation. The inclusion of international moves also broadens their scope, suggesting a capability beyond just domestic U.S. shipping.
Strengths Based on Website Claims
- Hawaii Specialization: Their core focus on Hawaii-bound and Hawaii-origin moves positions them as experts in a complex logistical area. This niche focus could lead to streamlined processes for island moves.
- Door-to-Door Service: This offers significant convenience by handling logistics from the origin’s doorstep to the destination’s doorstep, including vehicle transport.
- Broad Service Range: Beyond household goods, they claim to handle auto transport, international moves, corporate relocations, and non-containerized freight, suggesting a versatile operation.
- Stated Experience: The claim of “over 17 years moving families to Hawaii” suggests a depth of experience in this specific market.
Weaknesses Based on Website Observation
- Poor Website Professionalism:
- Dated Design: The website’s aesthetic is significantly behind current industry standards, making it appear less reputable and reliable.
- Repetitive Content: Key information and promotional text are duplicated multiple times across the homepage, indicating a lack of thorough content creation and quality control.
- Broken/Outdated Links: The presence of non-functional links and blog posts from 2016-2017 suggests a neglected website, which can imply a lack of current operational activity or attention to detail.
- Lack of Transparency:
- Vague Licensing Information: While claiming to be licensed, specific license numbers or regulatory affiliations are not prominently displayed, making it difficult to verify their credentials independently.
- Unclear Pricing Details: The explanation of move cost factors is generic, with vague terms like “Full Surcharge” that don’t provide sufficient clarity on potential total expenses.
- Dubious Testimonials: The repetition of identical testimonials from the same individuals multiple times on the homepage raises serious questions about their authenticity.
- Limited Contact Options: The primary method for engagement is a quote request form, with limited immediate alternatives like direct phone numbers or email addresses prominently displayed for quick inquiries.
How to Get a Quote from Hawaiianshippers.com
The primary method for obtaining a quote from Hawaiianshippers.com, as prominently featured on their homepage, is through a dedicated online form.
The call to action “FILL THE FORM AND GET A QUOTE” is clear and direct, positioned as the gateway to their service.
This approach is standard for many moving and shipping companies, as it allows them to gather essential details about the move e.g., origin, destination, move size, desired services before providing an estimate.
Upon submitting the form, the website displays a confirmation message: “Thank You.
We will contact you as soon as possible.” This indicates that the quote process is not automated or instantaneous but relies on a human response from their team.
This can mean a delay in receiving a quote, which might be a factor for individuals seeking immediate estimates or comparing multiple services quickly.
For complex moves, a human assessment is often necessary, but for simpler queries, an instant estimator could enhance user experience.
The details required in the form are typical for a moving estimate, including information about the size of the move which they calculate by weight or volume, the distance zip codes, and the desired delivery time.
They also inquire about “Additional Services” such as packing supplies, storage, car transport, or a full-service VIP move, which allows them to tailor the quote to specific needs. Stantonhats.com Review
The Online Quote Request Process
Hawaiianshippers.com streamlines its initial customer interaction primarily through its online quote system.
- Form Location: The quote request form is prominently displayed on the homepage, making it easy for visitors to find.
- Information Required: The form asks for key details necessary for a moving estimate:
- Move Size: This would likely involve questions about the number of bedrooms, estimated cubic feet, or a detailed inventory.
- Origin and Destination: Requiring zip codes to calculate distance.
- Delivery Timeframe: Allowing customers to specify if they need expedited services or have flexibility.
- Additional Services: Options for add-ons like packing, storage, or vehicle transport.
- Submission and Confirmation: After submission, a simple “Thank You. We will contact you as soon as possible” message appears, confirming receipt but not providing a timeframe for response.
What to Expect After Submitting a Quote Request
Once the form is submitted, the customer enters a waiting period for the company’s response.
- Human Review: The confirmation message implies that each request is reviewed by a team member rather than processed by an automated system. This means the time to receive a quote can vary depending on their workload.
- Potential Follow-up Questions: For larger or more complex moves, it’s common for moving companies to follow up with phone calls or emails to gather more specific details e.g., inventory lists, access challenges, specific dates before providing a final, binding estimate.
- Quote Delivery Method: The quote is likely delivered via email or phone, based on the contact information provided in the form. It’s advisable for customers to check their spam folders if they don’t receive a timely response.
- Comparisons: Customers should be prepared to compare the Hawaiianshippers.com quote with estimates from other reputable moving companies, ensuring they understand all inclusions, exclusions, and potential surcharges to make an informed decision.
Hawaiianshippers.com Alternatives
Given the observations about Hawaiianshippers.com’s website, particularly its dated design, repetitive content, and lack of transparency in certain areas, exploring alternatives is a prudent step for anyone planning a move to or from Hawaii, or indeed any significant long-distance relocation.
The moving and shipping industry is vast, with many established players offering diverse services, from full-service white-glove moves to DIY container solutions.
The choice of an alternative often boils down to budget, desired level of involvement, and specific logistical needs.
For those prioritizing a full-service experience, companies like Atlas Van Lines and United Van Lines stand out. These are large, reputable carriers with extensive networks, offering comprehensive services including packing, loading, transportation, and unpacking. They are ideal for individuals or corporations who prefer a hands-off approach and are willing to pay a premium for convenience and expertise. Their experience with complex logistics, including interstate and potentially international moves, is well-documented.
If cost-effectiveness combined with some DIY effort is the goal, U-Pack and PODS are excellent alternatives. U-Pack provides “ReloCubes” or trailers where you pack and load your items, and they handle the long-haul transport. This significantly cuts down on labor costs compared to full-service movers. PODS offers portable storage containers that you can load at your leisure, and they can then transport them to your new location or store them. Both provide flexibility and control over your packing process while leveraging professional transportation. For those who want maximum control and cost savings by driving themselves, Ryder Truck Rental offers a variety of commercial trucks for rent, suitable for long-distance moves where you handle all aspects from driving to loading and unloading.
For specialized freight or non-household goods, platforms like Freightcom and Shiply can be invaluable. Freightcom is a brokerage that allows you to compare rates from multiple freight carriers for larger, non-standard shipments. Shiply operates as a marketplace where transporters bid on your shipping job, which can be highly competitive for unique items or specific transport needs. These platforms can be particularly useful for moving vehicles, large machinery, or specific bulk items rather than an entire household.
Leading Moving and Shipping Companies
- Full-Service Movers:
- Atlas Van Lines: Known for its comprehensive moving solutions, including packing, loading, transportation, and unpacking. Offers tailored services for residential, corporate, and international moves. Has a strong network of agents across the U.S. and globally.
- United Van Lines: Another industry giant providing end-to-end moving services. They offer custom moving plans, various insurance options, and specialize in both domestic and international relocations. Their emphasis is on customer satisfaction and reliable transport.
- Container-Based Movers Hybrid DIY/Pro:
- U-Pack: Ideal for those who want to pack and load their belongings but prefer professional transportation. They drop off a “ReloCube” container or a trailer, you load it, and they pick it up and drive it to your new destination. Known for competitive pricing.
- PODS: Offers flexible moving and storage solutions with portable containers. You pack at your own pace, and PODS delivers the container to your new home or stores it for you. Highly convenient for staged moves or temporary storage needs.
- Truck Rental Full DIY:
- Ryder Truck Rental: While more geared towards commercial clients, Ryder offers reliable truck rentals of various sizes for individuals undertaking long-distance moves themselves. This is the most cost-effective option if you’re comfortable driving and handling all labor.
Specialized Shipping Platforms
- Freightcom: An online platform that connects users with a network of freight carriers. It’s excellent for shipping large, non-household items, commercial goods, or LTL Less-Than-Truckload shipments, allowing for rate comparisons.
- Shiply: A unique service that functions as a bidding marketplace. You list what you need to ship from a single piece of furniture to a vehicle, and transporters who are already making similar journeys bid on your job, potentially leading to significant savings.
Hawaiianshippers.com Pricing Structure
The pricing structure of Hawaiianshippers.com, as presented on their homepage, is outlined by three primary factors: “Move Size,” “Move Distance,” and “Delivery Time Request,” with an additional category for “Additional Services.” While these categories are standard in the moving industry, the level of detail provided on the website is notably vague, making it difficult for potential customers to understand the specifics of how their quote will be calculated or what the final costs might entail.
For Move Size, the website states it “Depends on the type of your move, Your move can be calculated by weight LBS or Volume CUft.” This dual approach is typical for long-distance movers, where goods might be consolidated and charged by weight, or containerized and charged by volume. However, the critical missing piece is clarity on when each method applies. Without this distinction, a customer cannot accurately estimate their move’s primary cost component. There’s no information on how they determine the “type of move” that dictates the calculation method, nor are there any example rates per pound or cubic foot. Fitfascination.com Review
Move Distance is explained as being determined by “Providing your start point and end point zip code will determine the distance rate which will include Full Surcharge, Tolls etc.” The phrase “Full Surcharge, Tolls etc.” is particularly problematic. While tolls are straightforward, “Full Surcharge” is incredibly ambiguous. In the moving industry, surcharges can include fuel surcharges, long carry fees, elevator fees, stair fees, shuttle service fees if a large truck can’t access your property, or fees for specific packing materials. The lack of itemization for these potential surcharges leaves customers vulnerable to unexpected costs, undermining trust and transparency.
Delivery Time Request mentions that “Expedite services are available and can effect your rate.” This is standard, as faster delivery typically comes at a premium. However, the website does not provide an estimated standard delivery timeframe for non-expedited moves, which is crucial for planning. Without knowing the baseline delivery duration, it’s hard to assess the value or necessity of paying for expedited service. Finally, Additional Services are listed as offerings like “packing supplies, Storage, Car transport, full service VIP move etc.” While clearly add-ons, no pricing details e.g., flat rates, hourly rates, percentages are provided for these services, meaning customers will only learn these costs after receiving a personalized quote.
Key Factors in Cost Calculation
The website highlights the fundamental variables that influence the price of a move.
- Weight LBS or Volume CUft:
- Common Industry Practice: Long-distance moves often use weight, while container moves use volume.
- Hawaiianshippers.com’s Ambiguity: The site fails to specify the conditions under which each measurement method is applied, leaving customers guessing how their specific move will be assessed.
- Distance Zip Code Based:
- Standard Method: Calculating costs based on origin and destination zip codes is a common and transparent practice.
- Undefined Surcharges: The inclusion of “Full Surcharge, Tolls etc.” without clear definitions is a significant red flag. Customers should be wary of any moving company that doesn’t itemize potential extra fees.
- Expedited Delivery:
- Premium Service: Faster delivery options are typically more expensive, as they often require dedicated resources or priority scheduling.
- Missing Baseline: The absence of information on standard, non-expedited delivery times makes it hard to compare or decide if expedited service is necessary.
Transparency and Potential for Hidden Fees
The current presentation of Hawaiianshippers.com’s pricing structure raises concerns about transparency.
- Lack of Itemization: The most significant issue is the vagueness around “Full Surcharge.” A reputable moving company will provide a detailed breakdown of all potential charges beyond the basic transportation fee.
- No Public Rate Sheet or Examples: The website does not offer any public examples of pricing, rate per mile/pound/cubic foot, or even a general cost range for different types of moves. This forces all potential customers to submit a quote request without any preliminary financial insight.
- Reliance on Individual Quotes: While personalized quotes are standard, the total absence of public pricing information can make it difficult for consumers to budget or compare services effectively before committing to the quote process.
- Additional Services Pricing: Costs for add-ons like packing, storage, or VIP services are completely unaddressed, which can lead to surprises in the final quote.
FAQ
What is Hawaiianshippers.com?
Hawaiianshippers.com is a moving and shipping company that specializes in transporting goods and vehicles to and from Hawaii, serving specific states like California, Arizona, Nevada, Washington, Oregon, and Colorado, along with offering international moving services.
Is Hawaiianshippers.com a legitimate company?
Based on the website’s presentation, while it claims to be a “licensed moving company,” the overall professionalism of the website, including outdated design, repetitive content, and broken links, raises concerns about its current operational status and transparency.
What services does Hawaiianshippers.com offer?
Hawaiianshippers.com offers residential moving services, international moves, local deliveries, auto transport for vehicles, and storage services.
They emphasize door-to-door shipments and all-inclusive moving solutions.
How does Hawaiianshippers.com calculate moving costs?
Hawaiianshippers.com calculates moving costs based on move size by weight or volume, move distance using zip codes, and delivery time requests with expedited services affecting the rate. Additional services also contribute to the total cost.
Are there any hidden fees with Hawaiianshippers.com?
The website mentions “Full Surcharge, Tolls etc.” within its distance rate calculation without specifying what these surcharges cover. Gockel-cornhole.com Review
This lack of clear itemization could potentially lead to unexpected additional costs.
How do I get a quote from Hawaiianshippers.com?
You can get a quote by filling out the online request form prominently displayed on their homepage, providing details about your move size, origin, destination, and desired services.
How long does it take to get a quote from Hawaiianshippers.com?
After submitting the online form, the website states, “We will contact you as soon as possible,” implying a human review process rather than an instant quote, so the exact timeframe is not specified.
Does Hawaiianshippers.com offer international moving services?
Yes, Hawaiianshippers.com states that their international move team can provide customized moving plans for international relocations.
Can Hawaiianshippers.com transport cars or vehicles?
Yes, Hawaiianshippers.com offers auto transport services, stating they can deliver cars, trucks, buses, and motorcycles to your doorstep or requested location in specially designed auto containers.
Does Hawaiianshippers.com provide storage services?
Yes, Hawaiianshippers.com offers storage services, claiming they are affordable compared to other providers in many areas, though specific locations or types of storage are not detailed.
What states does Hawaiianshippers.com serve for moves?
Hawaiianshippers.com specifically serves moves to and from Hawaii, California, Arizona, Nevada, Washington, Oregon, and Colorado.
Are the customer testimonials on Hawaiianshippers.com reliable?
The authenticity of the testimonials is questionable as the same reviews from “Daniel L. Honolulu, HI” and “Leigh N.
Studio City, CA” are duplicated multiple times on the homepage, which is highly unusual.
Is the Hawaiianshippers.com website user-friendly?
The website’s design is dated, with repetitive content and some broken links, which can make navigation and information gathering challenging for users. Skyscores.app Review
Does Hawaiianshippers.com offer packing services?
The website mentions “packing supplies” and “full service VIP move” as additional services, implying they can assist with packing, though specific details are not provided on the homepage.
What is the typical delivery timeframe for Hawaiianshippers.com?
The website does not specify a typical delivery timeframe for non-expedited moves, only noting that expedited services are available and can affect the rate.
How long has Hawaiianshippers.com been in business?
The website claims to have “over 17 years moving families to Hawaii,” suggesting a significant period of operation in the specific niche.
Does Hawaiianshippers.com handle non-containerized freight?
Yes, Hawaiianshippers.com states they ship freight that may not fit into a container, including over-sized vehicles, heavy machinery, or just a few boxes.
What are the working hours for Hawaiianshippers.com?
Their weekday working hours are 09:00 – 17:00, and Saturday working hours are 10:00 – 13:00, according to the website.
Where are Hawaiianshippers.com’s offices located?
The website lists “Head Office: 8149 Myrtle Avenue, MA 018NC” and “NC Office: 3534 East Avenue 27511,” but these addresses are generic and may not correspond to actual physical locations.
What are the best alternatives to Hawaiianshippers.com for moving to Hawaii?
Top alternatives include full-service movers like Atlas Van Lines and United Van Lines, container-based movers like U-Pack and PODS, and for specialized shipping, platforms like Shiply.
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