hivehome.com FAQ

What is hivehome.com?

Hivehome.com is the official website for Hive, a brand specializing in smart home technology focused on energy management, including smart thermostats, solar power solutions, EV charging, and various smart home devices controlled via the Hive app.

Is hivehome.com a legitimate website?

Yes, hivehome.com appears to be a legitimate website.

It has a long operational history since 2011, transparent WHOIS data, proper DNS records, extensive SSL certificates, and links to reputable external review platforms like Trustpilot.

What products does Hive offer?

Hive offers a range of smart home products including smart thermostats for heating and hot water control, smart radiator valves, solar panels with home batteries, EV chargers, smart plugs, smart lights, and various sensors. How to Cancel Lasta.app Subscription

How does the Hive app work?

The Hive app serves as the central control for all Hive devices.

It allows users to monitor energy usage in real-time, remotely control devices, set schedules, create custom “Quick Actions,” and access budgeting tools, all from a single, customizable dashboard.

Can I control my Hive devices remotely?

Yes, all Hive devices connected through the Hive Hub can be controlled remotely using the Hive app from anywhere with an internet connection.

Does Hive offer solar power solutions?

Yes, Hive offers solar panel installations with home battery storage, allowing users to generate their own electricity, reduce bills, monitor production via the app, and sell excess energy back to the grid.

Is Hive compatible with electric vehicle (EV) chargers?

Yes, Hive provides smart EV charging solutions, specifically mentioning the EO charger, which can be managed via the Hive app to optimize charging times for cost savings and greener energy use. How Does Pulsetto.tech Work?

What kind of energy savings can I expect with Hive?

Hive claims potential savings, such as up to £193 annually with their bestselling thermostat and up to 94% off electricity bills in the first year with solar panels, though actual savings vary and are detailed in their terms and conditions.

Does Hive provide installation services for its products?

Yes, for products like thermostats, solar panels, heat pumps, and EV chargers, Hive often provides or arranges professional installation services, as indicated by customer reviews mentioning professional engineers.

Where can I find guides for Hive products?

Dedicated guides for Hive products, including a specific hivehome.com/thermostat-guide, can be found at hivehome.com/guides. These resources provide instructions for installation, setup, and troubleshooting.

How do I log in to my Hive account?

You can log in to your Hive account by visiting hivehome.com and looking for the “Login” or “Sign In” option, or by directly navigating to hivehome.com login. You will need your registered email address and password.

What should I do if I forget my Hive password?

If you forget your password, use the “Forgot Password?” or “Reset Password” link on the login page. sassyspud.com FAQ

Hive will guide you through the process of resetting your password via your registered email.

Does Hive offer customer support?

Yes, Hive offers customer support, with an online support hub accessible at hivehome.com/support which likely includes FAQs, articles, and contact options.

Is my data safe with Hive?

Yes, hivehome.com uses HTTPS encryption to secure all data transmissions.

The presence of numerous SSL certificates and the use of reputable email security services indicate a strong commitment to data security.

Can I set up automated actions with the Hive app?

Yes, the Hive app allows users to set up personalized “Quick Actions” for automated routines, such as turning off lights when you leave or adjusting heating based on window sensors. hivehome.com Login Guide

Does Hive integrate with voice assistants?

While not explicitly stated as a feature on the homepage, customer testimonials mention integration with popular voice assistants like Amazon Alexa, allowing for voice control of Hive devices.

What is Hive Plus membership?

Hive Plus is a membership that unlocks additional benefits, including access to smarter heating tech, advanced budgeting tools, insights for bill tracking, members-only discounts, and extended Hive warranties.

How long has Hive been operating?

Hive has been operating since 2013, pioneering smart eco home technology, according to their “Our story so far…” section on hivehome.com.

Can I sell excess solar energy back to the grid with Hive Solar?

Yes, with Hive Solar, you can sell your spare energy right back to the grid, and the website specifically mentions integration with the British Gas ‘Export & Earn Plus’ SEG tariff for this purpose. Sassyspud.com Customer Support Review

Are there any upfront costs for Hive products?

Yes, Hive products are physical devices (thermostats, solar panels, EV chargers) that require an upfront purchase cost.

Savings and tariff benefits mentioned on the website are typically based on these initial investments.