How Does windowsplusroofs.com Work?

Windowsplusroofs.com operates as a direct-to-consumer home improvement service provider, focusing on the sale and installation of windows, doors, and conservatory roofs.

The entire process is structured around a consultative sales model, where the website serves as the primary gateway for lead generation and initial product showcasing.

Unlike e-commerce platforms where you add items to a cart, this business model revolves around tailored solutions and professional installation.

Step 1: Online Exploration and Product Discovery

The initial phase involves the prospective customer navigating the windowsplusroofs.com website to learn about their offerings.

• Product Categories: Users browse distinct sections for “Windows,” “Warmer Roofs,” and “Doors.” Each section provides high-level information about the product type.
  • Example: The “Warmer Roofs” section highlights thermal efficiency and quick installation times.
• Benefits Highlighted: The content focuses on the advantages for the homeowner, such as improved energy efficiency, enhanced security, durability, and aesthetic appeal.
• Special Offers: Users can discover ongoing promotions, like the “20% Off All Replacement Conservatory Roofs,” which might incentivize them to proceed.
• “Swap Shop” Feature: This unique aspect allows users to learn about the possibility of recycling their old installations, suggesting a more environmentally conscious approach.

Step 2: Requesting a Free Quote

This is the core conversion point of the website.

Prospective customers are encouraged repeatedly to request a no-obligation quote.

• Call to Action: Prominent “Get A Free Quote” buttons are strategically placed throughout the site (e.g., homepage, navigation, product pages).
• Information Collection: Clicking this button likely leads to a contact form where users provide:
  • Their name and contact information (phone, email).
  • Their location (as they serve specific regions: North East, Yorkshire, Scottish Borders).
  • A brief description of their project needs (e.g., new windows, conservatory roof upgrade, new doors).
• Lead Generation: This step serves as the primary method for windowsplusroofs.com to generate qualified leads.

Step 3: Consultation and Site Survey

Upon receiving a quote request, windowsplusroofs.com initiates a personalized follow-up.

• Initial Contact: A representative will likely contact the prospective customer to discuss their requirements in more detail and schedule an on-site consultation.
• On-site Assessment: A professional from windowsplusroofs.com visits the customer’s property. During this visit, they will:
  • Take precise measurements of existing openings or areas for installation.
  • Assess the structural integrity and specific requirements of the property.
  • Discuss material options, styles, finishes, and specific features (e.g., glass types, locking mechanisms).
  • Provide expert advice and recommendations tailored to the customer’s home and budget.
• No Pressure Sales: The emphasis is generally on providing information and solutions, allowing the customer to make an informed decision without aggressive sales tactics.

Step 4: Proposal and Agreement

Following the consultation, a customized proposal is presented to the customer. windowsplusroofs.com Review & First Look

• Detailed Quote: The customer receives a comprehensive, itemized quote that includes:
  • Cost of materials (windows, doors, roofing system).
  • Installation fees.
  • Any additional services or customizations.
  • Project timeline estimates.
• Warranty Details: The 10-year comprehensive warranty is reiterated and explained as part of the proposal.
• Contractual Agreement: If the customer accepts the proposal, a formal contract is drawn up, detailing all terms, conditions, payment schedules, and project specifics.

Step 5: Manufacturing and Installation

Once the contract is signed, the project moves into the manufacturing and installation phases.

• UK Manufacturing: The website states products are “made in the UK by our manufacturing partners.” This indicates a potentially shorter supply chain and better quality control.
• Scheduling: Installation dates are scheduled at the customer’s convenience.
• Local Fitting Teams: The installation is carried out by “local, knowledgeable fitters.” This suggests direct employment and trained personnel rather than subcontracted labor, potentially leading to higher quality work.
• Efficiency: The “Warmer Roof” installation is highlighted as taking “typically only 2 to 3 days,” demonstrating a commitment to efficient project completion.
• Post-Installation Check: After installation, a final check is usually performed to ensure everything is up to standard and the customer is satisfied.