How to Cancel Heratradingcapital.com Subscription / Account

Cancelling a subscription or account with a proprietary trading firm like Heratradingcapital.com typically involves a straightforward process, though the specific steps might vary slightly depending on their internal systems.

Read more about heratradingcapital.com:
Heratradingcapital.com Review & First Look
Heratradingcapital.com Features: A Deep Dive into a Prop Trading Model
Heratradingcapital.com Cons (Fundamental Concerns)
Does Heratradingcapital.com Work? (Mechanism of Operations)
Is Heratradingcapital.com Legit? (Transparency and Operational Indicators)
Is Heratradingcapital.com a Scam? (Evaluating Red Flags)

Given that they don’t explicitly mention “subscriptions” on the homepage but rather “evaluations,” the cancellation often refers to not renewing an evaluation or closing a funded account.

It’s important to differentiate between cancelling an active evaluation and discontinuing a funded account.

Cancelling an Evaluation/Challenge

If you’ve paid for an evaluation but haven’t started trading, or if you’ve started but wish to discontinue:

• Check the Refund Policy: Heratradingcapital.com explicitly links to a “Refund Policy” on their website. This is the first place to look. Generally, prop firm challenge fees are non-refundable once the challenge has been activated or if trading has commenced, but exceptions might exist for specific circumstances (e.g., technical issues on their side, or if the challenge hasn’t been activated within a certain timeframe).
• Contact Customer Support: The most direct way to cancel is to contact their customer support. The website states, “Reach out to us and we’ll get back to you in less than 24 hours.”
  • Look for a “Contact Us” page or an email address.
  • Clearly state your intention to cancel and provide your account details or challenge ID.
  • Inquire about any potential refund eligibility based on their refund policy.
• Dashboard Options: Log into your user dashboard. Some platforms have a self-service option to cancel or suspend an active challenge. This is less common but worth checking.
• Discontinuation by Inactivity/Violation: If you simply stop trading or violate a rule (like exceeding drawdown limits), the challenge will typically automatically be terminated without further action from you. This effectively “cancels” your participation in that specific evaluation.

Cancelling a Funded Account

If you have successfully passed an evaluation and are managing a funded account, cancelling usually means closing the account and settling any outstanding profit splits.

• Initiate Withdrawal: Ensure all your profits are withdrawn according to their payout process.
• Contact Support for Account Closure: Reach out to their customer support team (via email or support ticket system) to formally request the closure of your funded account.
• Confirm Account Status: Ask for a confirmation that your account has been fully closed and that there are no pending obligations or fees.
• Data Retention: Inquire about their data retention policies, as per their Privacy Policy, if you have concerns about your personal data.
• Affiliate Accounts: If you also have an affiliate account, inquire separately about its cancellation process, as it might be managed distinctly.

General Advice for Cancellation

• Written Communication: Always make cancellation requests in writing (via email or support ticket) to create a clear record.
• Keep Records: Save copies of all correspondence and confirmation messages related to your cancellation.
• Review Terms and Conditions: Before engaging with any prop firm, always thoroughly read their Terms & Conditions, Refund Policy, and any other relevant legal documents. These documents will explicitly state their cancellation and refund procedures.
• Be Patient: While they promise quick responses, allow for the stated time frame (e.g., 24-48 hours) for their support team to process your request.

Given the ethical concerns with speculative trading, individuals are encouraged to seek clear avenues for disengaging from such platforms.

The ability to cancel or withdraw from services that do not align with principles of productive wealth creation is crucial.

Is Heratradingcapital.com a Scam? (Evaluating Red Flags)