How to Cancel Poloclub.com Subscription (Loyals Program)

If you’ve joined the Poloclub.com Loyals program and are looking to step back, understanding the cancellation process is crucial.

While the website doesn’t explicitly detail a one-click “cancel subscription” button on the homepage, based on typical e-commerce practices and the information provided, we can infer the most likely steps.

Understanding the “Loyals” Program

The homepage mentions “Polo Club Loyals Sé parte de Polo Club Loyals y obtén acceso exclusivo a beneficios únicos Únete ahora.” This indicates it’s a loyalty program, not a recurring subscription service that charges a fee.

Typically, these programs offer perks like early access to sales, exclusive discounts, or birthday rewards without a direct recurring monetary cost.

Therefore, “cancellation” would likely refer to opting out of the program benefits and associated communications rather than stopping a payment.

Steps to Opt-Out or Manage Your Loyals Membership

1. Log In to Your Account: The first step for managing any account-specific settings is usually to log into your Poloclub.com account. Look for the “Iniciar sesión” (Log in) option, often found in the header or footer.
2. Navigate to Account Settings or “Loyals” Section: Once logged in, you should find a section dedicated to your account. The provided text mentions “Datos personales y direcciones,” “Pedidos y devoluciones,” and specifically “Loyals” under your account dashboard. Click on the “Loyals” section.
3. Look for Management Options: Within the “Loyals” section, you’d typically find options to view your benefits, accumulated points (if applicable), and crucially, an option to manage your membership. This might be labeled as “Manage Membership,” “Opt-out,” “Unsubscribe,” or similar.
4. Check Communication Preferences: Even if you can’t formally “cancel” a free loyalty program, you should be able to manage your communication preferences. Look for settings related to newsletters (“Newsletter Únete a nuestra newsletter”) or promotional emails. You can usually unsubscribe from these directly from any email you receive from them, usually via an “unsubscribe” link at the bottom of the email.
5. Contact Customer Service: If you cannot find a clear option to manage or opt-out of the Loyals program within your account, the most reliable method is to contact their customer service directly. As per the website, you can reach them via:
   • Email: [email protected]
   • WhatsApp: (+34) 664 546 452
   • Phone: (+34) 911 237 881
   • Clearly state your request to be removed from the Loyals program or to cease receiving program-related communications. Providing your account details (email address used for registration) will expedite the process.

Important Note: Since the Loyals program seems to be benefit-driven rather than a paid subscription, there wouldn’t typically be a “free trial” to cancel in the traditional sense. It’s more about opting in or out of receiving specific member benefits and communications.

Poloclub.com Pricing