How to Cancel Rejuvafresh.com Subscription

Rejuvafresh.com primarily sells high-value, one-time purchase aesthetic machines rather than offering subscription-based services in the traditional sense (like monthly access fees or recurring product shipments). Therefore, the concept of “canceling a subscription” as one might with a software or media service generally doesn’t apply directly to their core business model.

However, if you’re looking to “cancel” or reverse a transaction, there are specific scenarios to consider:

1. Cancelling an Order Before Shipment

If you’ve placed an order for a machine and wish to cancel it before it has been shipped, this is typically the easiest scenario.

• Immediate Contact is Key: The most effective way to cancel an order is to contact Rejuvafresh.com’s customer support immediately after placing the order.
  • Phone: Call their toll-free number at 1-888-436-3120 as soon as possible. Direct phone communication is often the fastest way to halt an order in progress.
  • Email: Send an email to their customer service address (usually found on their “Contact Us” page) with your order number and a clear request for cancellation. Follow up with a phone call if you don’t receive a prompt response.
• Order Processing Time: Be aware that order processing can be fast. The quicker you act, the higher the chance of successfully canceling before it enters the shipping phase. If the item has already been picked and packed, it may proceed to the next stage (returns policy).

2. Returning a Product After Delivery (Under Money Back Guarantee)

If the product has already been delivered, your option falls under their “30 Day Money Back Guaranteed” policy.

• Review Refund Policy: Navigate to their “Refund Policy” page (https://rejuvafresh.com/policies/refund-policy) on the website. This page will outline the specific conditions for returns.
  • Time Limit: You must initiate the return within 30 days of receipt.
  • Condition of Product: Products usually need to be in “as new” condition, unused, in original packaging, and with all accessories. Any damage or signs of use may impact your refund.
  • Restocking Fees: Be prepared for potential restocking fees. Many companies dealing with high-value equipment charge restocking fees (e.g., 10-25% of the purchase price) to cover inspection, repackaging, and administrative costs. This is common in the industry.
  • Return Shipping: Clarify who is responsible for return shipping costs. For heavy machinery, this can be substantial.
• Initiate Return: Contact Rejuvafresh.com customer support (via phone or email) to inform them of your intent to return the product and obtain a Return Merchandise Authorization (RMA) number or specific instructions. Do not send the product back without prior authorization.
• Packaging and Shipping: Carefully package the product according to their instructions to prevent damage during transit. Arrange for insured shipping, ideally with tracking.

3. Cancelling Financing (Shop Pay Affirm)

If you opted for financing through Shop Pay Affirm, canceling that agreement is separate from canceling your order with Rejuvafresh.com, though they are linked.

• Contact Affirm Directly: If you wish to cancel your financing agreement, you must primarily deal with Affirm. Log into your Affirm account or contact Affirm’s customer service directly.
• Order Cancellation Impact: If your order with Rejuvafresh.com is successfully canceled before the financing funds are disbursed or if the product is returned and refunded, Affirm should be notified by Rejuvafresh.com, and your loan agreement with Affirm will be adjusted or canceled accordingly.
• Ethical Reminder: For those who adhered to ethical financial principles, this interest-based financing should have been avoided from the outset. If inadvertently entered, cancellation is crucial.

In summary, there’s no ongoing “subscription” to cancel with Rejuvafresh.com for their machines.

Cancellations relate to specific orders before shipment or returns after delivery, governed by their refund policy. hartcoin.com Cons

Any financing arrangements are managed through the third-party provider, Affirm.