thanks for tuning in! If you’re here, chances are you’ve been using ExpressVPN, maybe you’ve had it for a while, or perhaps you just tried it out and it wasn’t quite what you expected. Whatever the reason, you’re now wondering, “How do I cancel my ExpressVPN subscription?” Well, you’re in the right place, because I’m going to walk you through the entire process, step by step, and even show you how to get your money back if you’re eligible. It’s actually pretty straightforward, so let’s get right into it!

Canceling your ExpressVPN subscription is usually a simple affair, especially if you know where to look. Most of the time, you’ll be heading to the ExpressVPN website or your device’s app store. You can’t actually cancel directly within the ExpressVPN app itself, which is a common misconception. The great news is that ExpressVPN is pretty good about its 30-day money-back guarantee, so if you’re within that window, getting a full refund is totally on the table.

Now, before we dive into the nitty-gritty of cancelling, I just want to mention something. If you’re looking for an alternative because ExpressVPN wasn’t quite hitting the mark for you, I’ve got a suggestion. Many folks find NordVPN to be a fantastic option, offering a robust set of features, blazing fast speeds, and a commitment to privacy. In fact, if you’re considering a switch, you can check out NordVPN here for some exclusive deals and a great way to secure your online world: . They also have a solid money-back guarantee, so it’s a risk-free way to explore other options. But for now, let’s get back to getting you sorted with ExpressVPN!

Table of Contents

How to Cancel Your ExpressVPN Subscription: The Main Methods

The way you cancel ExpressVPN largely depends on how you originally purchased your subscription. Most people either subscribe directly through the ExpressVPN website using a credit card or PayPal, or they subscribe via an app store like Apple’s App Store or Google Play. I’ll cover both scenarios.

Method 1: Cancelling Through the ExpressVPN Website Credit Card, PayPal, Apple Pay, Google Pay

This is probably the most common way people subscribe, and thankfully, it’s also one of the easiest to cancel. You can do this from any web browser, whether you’re on a computer or your phone.

Head to the ExpressVPN Website and Log In: Open your favorite web browser and go to the official ExpressVPN website. Look for the “My Account” section, usually found at the top right corner, and log in with your credentials.
- Pro Tip: If you’ve forgotten your password, don’t sweat it! There’s usually a “Forgot password?” link that can help you regain access.
Navigate to Your Subscription Details: Once you’re logged in, you’ll typically see a dashboard. On the left-hand side menu, find and click on “Subscription” or “My Subscription”. This will take you to a page showing all the juicy details about your current plan.
Find the “Cancel Subscription” or “Edit Subscription Settings” Option: Look around for a link or button that says something like “Cancel Subscription” or “Edit subscription settings”. Sometimes, it might be under “Subscription details”. Click on that.
Turn Off Automatic Renewal: This is the crucial step. You’ll likely see an option to “Turn Off Automatic Renewal”. This action will prevent ExpressVPN from charging you for another billing cycle. Follow any on-screen prompts to confirm your decision. They might ask you for a reason for cancelling, which is pretty standard. Just pick one or tell them it wasn’t a good fit.
- What happens next? Once you’ve turned off auto-renewal, your subscription won’t renew, but you’ll still have access to ExpressVPN’s services until the very last day of your current paid period. This means you can keep using it without worrying about an immediate cutoff. You should also get a confirmation message that says “Your subscription has been canceled” or “Automatic Renewal is now off”.

Method 2: Cancelling Via the App Store iOS and Android

If you purchased your ExpressVPN subscription directly through the Apple App Store on your iPhone or iPad, or the Google Play Store on your Android device, the cancellation process is a bit different. You’ll need to go through the respective app store, not the ExpressVPN website.

For iOS iPhone/iPad Users:

Open the App Store: Grab your iPhone or iPad and open the App Store app.
Access Your Account: Tap on your profile icon in the top-right corner of the screen. This will take you to your account settings.
Go to Subscriptions: From your account page, tap on “Subscriptions”. This is where all your active and expired app subscriptions live.
Find ExpressVPN: Scroll through your list of subscriptions until you find “ExpressVPN”. Tap on it.
Cancel the Subscription: You should see an option to “Cancel Subscription” or “Cancel Free Trial”. Tap on that and confirm your decision.
- Important Note for iOS: If you signed up for a free trial through the App Store, you must cancel at least 24 hours before the trial ends to avoid being charged. Also, refunds for App Store purchases are handled by Apple Support, not ExpressVPN directly, and are at Apple’s discretion.

For Android Users:

Open the Google Play Store: Launch the Google Play Store app on your Android device.
Access Your Account: Tap on your profile icon in the top-right corner of the screen.
Go to Payments & Subscriptions: Select “Payments & subscriptions” from the menu.
Find Subscriptions: Tap on “Subscriptions”.
Locate ExpressVPN: Find “ExpressVPN” in your list of subscriptions and tap on it.
Cancel the Subscription: Tap the “Cancel subscription” button and follow any prompts to confirm.
- Important Note for Android: Similar to iOS, if you’re on a free trial, cancel at least 24 hours before it ends to prevent automatic billing. Refunds for Google Play purchases are generally covered by ExpressVPN’s 30-day money-back guarantee, but it’s still good practice to follow up with ExpressVPN support for a refund.

Method 3: Cancelling Subscriptions Purchased with Bitcoin or Paymentwall

If you’re one of the folks who paid for ExpressVPN using Bitcoin or Paymentwall, there’s a neat little difference: these subscriptions generally do not renew automatically. So, once your subscription period ends, the service will simply stop working unless you manually make a new payment. This means you don’t typically need to go through a cancellation process to stop future charges, though you can still contact customer support if you want to explicitly cancel before the term ends.

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How to Get Your Money Back The 30-Day Money-Back Guarantee

One of the best things about ExpressVPN and many other reputable VPNs is their 30-day money-back guarantee. This is a fantastic way to try out the service risk-free. If you’re not completely satisfied with it within the first 30 days of your purchase, you’re eligible for a full refund.

Here’s how to claim it:

Contact ExpressVPN Support: The quickest and most reliable way to get your refund is by contacting ExpressVPN’s customer support team directly. They offer 24/7 live chat support on their website, which is usually the fastest method. You can also email them.
- When you start a chat, you can either sign in with your account or continue as a guest.
- What to Say: Simply tell them you want to cancel your subscription and request a full refund, citing their 30-day money-back guarantee.
- They might ask why you’re cancelling. You can give a brief reason e.g., “It wasn’t quite what I needed,” or “I’m not fully satisfied with the service”. Don’t feel pressured to go into excessive detail.
Provide Necessary Information if asked: They might ask for your ExpressVPN user name or the email address associated with your account, the date of purchase, the amount paid, and the payment method you used. Having this information ready can speed things up.
Refund Processing: Once your request is processed, the refund typically takes about 2 to 10 business days to appear back in your original payment method. Keep an eye on your bank statement or PayPal account.
- Important: If you get a refund, your access to the VPN service usually stops immediately. This is different from just turning off auto-renewal, where you can still use the service until your current billing cycle ends.

What if I’m Outside the 30-Day Window?

If it’s been more than 30 days since you purchased your subscription, you generally won’t be eligible for a full refund. However, if your subscription renewed automatically and you didn’t intend for it to, ExpressVPN does offer a 14-day grace period from the renewal date to request a full refund. In this scenario, you’d still follow the same steps of contacting customer support.

If you’re outside both of these windows, cancelling your subscription will simply ensure that you won’t be charged for any future billing cycles. You’ll still be able to use ExpressVPN until the end of your current paid-for period.

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Thinking About Alternatives?

Sometimes, canceling a VPN isn’t because the service is bad, but because it just isn’t the right fit for your specific needs. If you’re looking for a different VPN experience, there are some fantastic alternatives out there.

One of the top contenders that many people switch to is NordVPN. It’s renowned for its incredible speeds, robust security features, and a massive network of servers worldwide. What makes NordVPN stand out are its extra features like Threat Protection which blocks ads, trackers, and malware, Dark Web Monitor, and Meshnet for secure file sharing. Plus, it offers a great balance of features and performance, often at a very competitive price. Like ExpressVPN, NordVPN also comes with a 30-day money-back guarantee, so you can test it out without any risk. If you’re curious, click here to explore NordVPN’s plans and see if it’s the right choice for you: .

Another strong option to consider is Surfshark. It’s often praised for its affordability and, importantly, it offers unlimited simultaneous device connections. This is a huge plus if you have a lot of devices to protect or want to share your VPN with family and friends. While it might not always be as fast as NordVPN or ExpressVPN, it still delivers excellent performance and security, making it a great value for money. Surfshark also backs its service with a 30-day money-back guarantee, giving you peace of mind.

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Final Thoughts

Canceling your ExpressVPN subscription doesn’t have to be a headache. Whether you’re turning off auto-renewal or claiming a full refund, the process is usually quick and supported by their 24/7 customer service. Just remember to identify how you originally paid for your subscription – through their website or an app store – as this dictates your cancellation path. And if you’re exploring other options, don’t forget to check out NordVPN or Surfshark with their risk-free money-back guarantees. Finding the right VPN for your needs is all about trying what works best for you!

Hopefully, this guide has made the process crystal clear for you. If you found this helpful, give it a thumbs up, and if you have any questions, drop them in the comments below! I’m always happy to help.

Frequently Asked Questions

What happens if I cancel ExpressVPN before my subscription ends?

If you cancel your ExpressVPN subscription by turning off automatic renewal, you’ll still be able to use the service until the very last day of your current billing cycle. ExpressVPN won’t charge you for any future periods. However, if you’re within the 30-day money-back guarantee period and request a refund, your access to the VPN service will typically stop immediately once the refund is processed. Natural voice over

Can you cancel ExpressVPN anytime?

Yes, you can cancel your ExpressVPN subscription at any time. If you’re within the 30-day money-back guarantee period, you can also request a full refund. If you’re outside this period, you can still cancel to prevent future charges by turning off auto-renewal, and you’ll continue to have service until your current subscription term expires.

How do I stop ExpressVPN from auto-renewing?

To stop ExpressVPN from auto-renewing, you need to log into your ExpressVPN account on their website, go to “My Subscription” or “Subscription details,” and then find the option to “Turn Off Automatic Renewal” or “Cancel Subscription”. For app store purchases, you’ll manage auto-renewal directly through your device’s App Store iOS or Google Play Store Android subscription settings.

How long does an ExpressVPN refund take?

Once you’ve successfully requested a refund from ExpressVPN customer support and you’re within the eligible money-back guarantee period, the refund typically takes about 2 to 10 business days to be processed and appear back in your original payment method. The exact timing can sometimes depend on your bank or payment provider.

How do I cancel ExpressVPN subscription on iPhone or Android?

If you subscribed to ExpressVPN through your iPhone’s App Store: Go to the App Store, tap your profile icon, then “Subscriptions,” find ExpressVPN, and tap “Cancel Subscription”.

If you subscribed through your Android’s Google Play Store: Open the Play Store, tap your profile icon, then “Payments & subscriptions,” “Subscriptions,” find ExpressVPN, and tap “Cancel subscription”. Remember, for both mobile platforms, you cannot cancel directly within the ExpressVPN app itself. Unlocking the Power of Synthetic Speech Generators: Your Ultimate Guide

Do I get a refund if I cancel ExpressVPN after the free trial?

ExpressVPN generally offers a 30-day money-back guarantee rather than a traditional free trial for direct website purchases. If you signed up for a trial through an app store like a 7-day trial on iOS, you must cancel at least 24 hours before the trial ends to avoid being charged. If you forget to cancel and are charged, you might still be eligible for a refund under the 30-day money-back guarantee for Google Play purchases or by contacting Apple Support for App Store purchases, though Apple refunds are at their discretion.

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