How to Cancel Your ExpressVPN Subscription and Get Your Money Back (A Super Simple Guide!)

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If you’re looking to cancel your ExpressVPN subscription, you’ve come to the right place! It can feel a bit confusing sometimes, especially with different devices, but trust me, it’s pretty straightforward once you know the steps. Whether you’re just trying out the service, found something else that fits your needs better, or simply don’t need a VPN right now, I’ll walk you through exactly how to stop ExpressVPN from renewing and, if you’re eligible, how to snag that refund. My goal here is to make sure you can cancel your ExpressVPN subscription without any headaches.

We’ll cover how to cancel directly on their website, which is usually the way to go if you paid with a credit card or PayPal, and then we’ll dive into the specifics for iPhone and Android users who subscribed through their respective app stores. Plus, we’ll talk about ExpressVPN’s awesome 30-day money-back guarantee, which can get you a full refund if you’re within that window. So, let’s get right into it and get you sorted!

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How to Cancel Your ExpressVPN Subscription The Main Way: Through Their Website

if you signed up for ExpressVPN directly through their website using a credit card, PayPal, Apple Pay, or Google Pay, cancelling is generally pretty simple. You’ll primarily be turning off the automatic renewal feature. Just remember, even if you turn off auto-renewal, you can usually keep using the VPN until your current subscription period runs out.

Here’s a step-by-step breakdown:

  1. Head to the ExpressVPN Website: Open up your web browser and go to the official ExpressVPN website. Look for the “My Account” button, usually located in the top-right corner, and click on it.
  2. Sign In to Your Account: You’ll need to enter the email address and password you used when you first signed up for ExpressVPN. Once you’ve typed them in, click “Sign In.”
  3. Find Your Subscription Settings: Once you’re logged into your dashboard, you should see a menu on the left side. Look for “My Subscription” and give that a click. After that, you’ll probably see an option like “Edit subscription settings” or “Subscription details.” Click on that.
  4. Turn Off Automatic Renewal: This is the crucial step! On the subscription settings page, you’ll find an option to “Turn Off Automatic Renewal.” Go ahead and click that. You might get a few prompts asking you to confirm your decision – just keep following them until you get a notification that your subscription has been canceled or that automatic renewal is now off.

It sounds simple, right? Most of the time it is. However, a few folks on Reddit have mentioned sometimes needing to click the “Turn Off Automatic Renewal” button multiple times, or encountering slightly ambiguous messages that make them think it’s canceled when it isn’t fully. So, just keep an eye out for a clear confirmation message that auto-renewal is indeed off. If you’re ever in doubt, the best bet is to reach out to their customer support.

What Happens After You Turn Off Automatic Renewal?

When you turn off auto-renewal, your subscription won’t charge you for the next billing cycle. However, you can typically continue to use ExpressVPN until the very last day of your current paid subscription period. This means you get to use what you’ve already paid for, which is pretty neat.

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Canceling ExpressVPN on Your iPhone App Store Subscriptions

If you got your ExpressVPN subscription through the Apple App Store on your iPhone or iPad, the cancellation process is a little different. You won’t be canceling through the ExpressVPN website or even their app directly. Instead, Apple handles all the billing for in-app purchases, so you’ll go through your device’s settings.

Here’s how to do it:

  1. Open Your iPhone’s Settings: Tap on the “Settings” app icon on your home screen.
  2. Access Your Apple ID: At the very top of the Settings menu, you’ll see your name and picture your Apple ID. Tap on that.
  3. Go to Subscriptions: Scroll down a bit and look for “Subscriptions,” then tap on it. This is where all your active app subscriptions are listed.
  4. Find ExpressVPN: In your list of subscriptions, locate and tap on “ExpressVPN.”
  5. Cancel the Subscription: You should see an option to “Cancel Subscription” or “Cancel Free Trial.” Tap that, and then confirm your decision when prompted.

Just like with the website method, your subscription will remain active until the end of the current billing cycle, and you won’t be charged again. If you’re within a free trial period, make sure to cancel at least 24 hours before it ends to avoid being charged.

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Canceling ExpressVPN on Your Android Device Google Play Store Subscriptions

For all you Android users out there who subscribed to ExpressVPN via the Google Play Store, the cancellation steps are similar to iOS, but you’ll be navigating through the Play Store itself. How to Cancel Your HUD VPN Subscription

Follow these steps:

  1. Open the Google Play Store: Find and tap on the “Google Play Store” app icon on your Android device.
  2. Access Your Profile: In the top-right corner of the Play Store app, tap on your profile icon your Google account picture.
  3. Go to Payments & Subscriptions: From the menu that pops up, select “Payments & subscriptions.”
  4. View Your Subscriptions: Now, tap on “Subscriptions.” This will show you a list of all your active subscriptions managed through Google Play.
  5. Select and Cancel ExpressVPN: Find “ExpressVPN” in the list and tap on it. You’ll then see a “Cancel subscription” button. Tap that and follow any on-screen prompts to confirm.

Again, your ExpressVPN access will continue until the end of your current billing period, and you won’t be charged for future renewals. If you’re canceling a free trial, aim to do it at least 24 hours before the trial ends to avoid getting billed.

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Getting Your Money Back: ExpressVPN’s 30-Day Money-Back Guarantee

Now, this is super important if you just signed up and decided ExpressVPN isn’t for you. ExpressVPN offers a 30-day money-back guarantee. This means if you’re a first-time user and you’re not happy with the service for any reason within 30 days of your purchase, you can get a full refund. It’s essentially a risk-free way to try out their service.

Here’s how to claim your refund: How to Finally Break Free: Your Ultimate Guide to Canceling Subscriptions, Including HWPO

  1. Make Sure You’re Within the 30-Day Window: This is key! The guarantee lasts for exactly 30 days from your purchase time.
  2. Contact Customer Support Live Chat is Best!: The easiest and quickest way to get a refund is to use their 24/7 live chat support. You can usually find the live chat button in the lower-right corner of the ExpressVPN website.
  3. Explain You Want a Refund: Once you’re connected with a support agent, simply tell them you want to cancel your subscription and request a full refund under the 30-day money-back guarantee. They might ask why you’re canceling. you can be honest or just say you’re not satisfied with the service.
  4. Provide Account Details: They’ll likely ask for your ExpressVPN user email or account details to verify your identity.
  5. Confirm the Refund: The support agent will process your request. Refunds usually take about 5 to 10 business days to appear back in your account, depending on your payment method and bank.

Important Note for Apple App Store Purchases: If you bought your ExpressVPN subscription through the Apple App Store, the 30-day money-back guarantee directly from ExpressVPN typically doesn’t apply. Instead, Apple manages those refunds. You’ll need to go to reportaproblem.apple.com, sign in with your Apple ID, find the ExpressVPN subscription, and request a refund there. Apple processes these requests at their discretion, so approval isn’t guaranteed, but it’s worth trying, especially if you act quickly after canceling.

What if You Forgot to Cancel or Your Subscription Auto-Renewed?

Life happens, and sometimes we forget things! If your subscription accidentally renewed and you didn’t mean for it to, ExpressVPN actually offers a 14-day refund period from the moment of renewal. So, if you catch it within that two-week window, you can still reach out to their support for a full refund.

If you’re outside the 30-day money-back guarantee or the 14-day renewal refund period, you can still cancel the auto-renewal as described above. You won’t get a refund for the current period, but you’ll prevent any future charges. Some users have had success asking for a prorated refund if they’ve experienced significant issues with the service, but that’s usually at the discretion of the customer support team.

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Key Things to Remember When Cancelling

  • Platform Matters: How you cancel depends on where you originally purchased your subscription ExpressVPN website vs. Apple App Store vs. Google Play Store.
  • Auto-Renewal vs. Refund: Cancelling auto-renewal stops future charges. Getting a refund especially within 30 days means you’ll stop having access to the service immediately after the refund is processed.
  • Customer Support is Your Friend: If you run into any trouble or are unsure about anything, ExpressVPN’s 24/7 live chat support is usually very helpful and can guide you through the process or sort out a refund.
  • Check for Confirmation: Always make sure you receive a clear confirmation that your subscription is canceled or that auto-renewal is off. Don’t assume it’s done just because you clicked a button once, especially if you see ambiguous messages.

Canceling a subscription shouldn’t be a maze, and ExpressVPN generally makes it pretty straightforward. By following these steps, you should be able to manage your subscription without any unnecessary stress. How to Cancel Your HP Account: The Ultimate Guide

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Frequently Asked Questions

Is it easy to cancel ExpressVPN?

Yes, it’s generally pretty easy to cancel ExpressVPN. The process depends on where you subscribed: if you did it through their website, you’ll log into your account and turn off auto-renewal. If you subscribed via the Apple App Store or Google Play Store, you’ll cancel directly through your device’s subscription settings.

Can you cancel ExpressVPN subscription anytime?

Absolutely, you can cancel your ExpressVPN subscription at any time. If you turn off automatic renewal, your service will continue until the end of your current billing cycle, and you won’t be charged again. If you’re within the first 30 days, you can also request a full refund.

How do you cancel ExpressVPN subscription and get money back?

To cancel your ExpressVPN subscription and get your money back, you need to be a first-time user within their 30-day money-back guarantee period. Log into your ExpressVPN account on their website, then use their 24/7 live chat support to request a full refund. They’ll process it for you, and your access will stop once the refund is issued.

How to cancel ExpressVPN 30-day trial?

ExpressVPN technically offers a 30-day money-back guarantee rather than a free trial for website purchases, which means you pay upfront but can get a full refund within 30 days. For iOS and Android, there’s a 7-day free trial. To “cancel” the 30-day guarantee, you simply request a refund through customer support. To cancel a 7-day mobile free trial, go into your device’s App Store or Google Play Store subscription settings and cancel it there before it ends to avoid being charged. Cancel hpso

How do I stop ExpressVPN from auto renewing?

To stop ExpressVPN from auto-renewing, log into your ExpressVPN account on their website. Navigate to “My Subscription” or “Subscription details,” then click on “Edit subscription settings.” From there, you’ll find and click the option to “Turn Off Automatic Renewal.” Confirm your choice, and your subscription won’t renew at the next billing cycle.

How do I cancel ExpressVPN subscription on iPhone?

To cancel your ExpressVPN subscription on an iPhone, open your iPhone’s “Settings” app. Tap on your name Apple ID at the top, then select “Subscriptions.” Find ExpressVPN in your list of subscriptions, tap on it, and then select “Cancel Subscription.”

Can I get a refund if my ExpressVPN subscription auto-renewed unexpectedly?

Yes, if your ExpressVPN subscription auto-renewed and you didn’t intend for it to, you have a guaranteed 14 days from the renewal date to get a full refund. Just contact their customer support via live chat within that two-week window to request it.

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