How to Get Started with Fordpartsgiant.com

Getting started with Fordpartsgiant.com is designed to be a straightforward process, whether you’re a first-time visitor or a returning customer.

The primary goal is to quickly and accurately identify the genuine Ford, Lincoln, or Mercury parts you need.

Account Creation and Login

While you can browse and even make a purchase as a guest, creating an account offers several benefits, especially for repeat buyers.

• Access the “Login or Register” Link: On the homepage, you’ll find a prominent “Hello Login or Register” link, usually located at the top. Clicking this will take you to the account management portal.
• New User Registration: If you’re a new user, look for the “Register” or “Create an Account” option. You’ll typically be prompted to provide basic information such as your name, email address, and a password. Make sure to choose a strong, unique password for security.
• Benefits of Registration:
  • Order History: Track past purchases, which is incredibly useful for re-ordering parts or referencing previous repairs.
  • “My Garage” Feature: Save your vehicle’s VIN and details. This allows for quicker part lookups in the future, as the system will automatically filter for compatible parts.
  • Personalized Offers: While not explicitly mentioned, registered users often receive exclusive promotions or updates on new products.
  • Faster Checkout: Stored shipping and billing information can expedite future purchases.
• Existing User Login: If you already have an account, simply enter your registered email address and password to log in. There will usually be a “Forgot Password” link if you need to reset it.
• Privacy Considerations: Review their Privacy Policy (if available on the site) to understand how your personal data will be used and protected.

Searching for Parts

This is the most critical step in finding what you need on Fordpartsgiant.com. The site offers multiple robust search options.

• VIN (Vehicle Identification Number) Search (Recommended):
  • Locate the VIN input field on the homepage (it’s often a prominent feature).
  • Carefully enter your vehicle’s 17-character VIN. This is the most accurate method to ensure parts compatibility. Your VIN can usually be found on your vehicle’s dashboard (viewable through the windshield), on the driver’s side door jamb, or on your vehicle’s registration or insurance documents.
  • Click “Go” or the search button. The system will then filter the entire inventory to show only parts specifically designed for your exact vehicle.
• Year, Make, Model Search:
  • If you don’t have your VIN, use the “Select Vehicle by Model” option.
  • Choose the correct Year, Make (Ford, Lincoln, Mercury), and Model from the dropdown menus.
  • Click “Go.” This will narrow down the search, but may still require you to select specific trim levels or engine types on subsequent pages for ultimate accuracy.
• Direct Part Name/Number Search:
  • If you know the specific name of the part (e.g., “spark plug,” “alternator”) or its OEM part number, you can type this directly into the general search bar.
  • The system will then show relevant results, often prompting you to confirm your vehicle details to ensure fitment.
• Browsing by Category:
  • Explore the main categories like Engine Parts, Chassis Parts, Body And Paint Parts, Electrical Parts, Wheels & Brakes Parts, and Accessories.
  • Clicking on a category will reveal sub-categories or a list of popular parts within that group, allowing for visual browsing.

Selecting and Purchasing Parts

Once you’ve found the part you need, the purchasing process follows standard e-commerce steps.

• Review Product Details: On the product page, carefully review the part description, compatibility information, part numbers, and any included images. Confirm it matches your needs.
• Check “Parts Availability”: Utilize the “Parts Availability” tool (if applicable on the product page) to see if the item is in stock.
• Add to Cart: Click the “Add to Cart” button. You can continue shopping for other parts or proceed to checkout.
• Review Cart: Before checking out, review your shopping cart to ensure all desired items are present and correct, along with quantities.
• Proceed to Checkout: Click “Checkout.” You’ll be prompted to log in if you haven’t already, or proceed as a guest.
• Shipping Information: Enter your shipping address.
• Payment Information: Select your preferred payment method and enter your details. Ensure you are on a secure (HTTPS) page.
• Order Review: Review your entire order one last time, including shipping costs and taxes, before finalizing the purchase.
• Place Order: Confirm your order. You should receive an order confirmation email shortly after.

Post-Purchase Steps

After placing your order, Fordpartsgiant.com provides tools to keep you informed.

• Track Order: Use the “Track Order” link from the quick links or your account dashboard. Enter your order number and email to get real-time updates on your shipment’s status.
• Contact Customer Service: If you have any questions or issues, use the “Live Chat,” “Contact Us” (phone/email), or “Help Center” resources.
• Understand Return Policy: Familiarize yourself with the “RMA” (Return Merchandise Authorization) process and the overall return policy, which is crucial in case a part needs to be exchanged or returned.

By following these steps, you can efficiently navigate Fordpartsgiant.com and successfully acquire the genuine Ford, Lincoln, or Mercury parts for your vehicle. Fordpartsgiant.com Trustpilot Reviews Overview