How to Get Started with innago.com

Getting started with Innago.com is a straightforward process designed to be quick and user-friendly, emphasizing its “free” core offering.

The overall flow involves creating an account, setting up your properties, and inviting your tenants to the platform.

There are no lengthy software installations or complex configurations required since it’s a cloud-based service.

The focus is on getting landlords operational as quickly as possible, leveraging digital tools to manage their rental properties.

The initial steps primarily involve inputting essential property and tenant details, and linking necessary financial accounts.

This ease of setup is one of Innago’s strong selling points, making it accessible even for landlords who may not be highly tech-savvy.

However, as always, paying close attention to detail during the financial linking process and ensuring you understand any associated fees for payment processing is crucial for a smooth and transparent experience.

Step-by-Step Account Creation

The first step is establishing your landlord account.

• Visit Innago.com: Navigate to the official Innago website.
• Click “Sign Up”: Locate and click the prominent “Sign Up” button, usually found in the top right corner or center of the homepage.
• Enter Details: Provide your name, email address, and create a secure password.
• Agree to Terms: Review and accept the Terms of Service and Privacy Policy. It’s crucial to read these documents carefully, especially concerning financial clauses.
• Account Confirmation: You may receive an email to verify your account, which you’ll need to click to activate.

Adding Your First Property and Unit

Once your account is active, you’ll set up your rental properties.

• Access Dashboard: Log into your new Innago account.
• “Add Property” Option: Look for an intuitive button or link, typically labeled “Add Property” or similar, on your main dashboard.
• Enter Property Details: Input the property address, type (residential, commercial, etc.), number of units, and other relevant information.
• Define Unit Details: For each unit, specify its unique characteristics, such as unit number, bed/bath count, square footage, and monthly rent amount.
• Upload Lease Documents: You can upload existing lease agreements or prepare to use Innago’s digital lease signing features later.

Inviting Tenants and Setting Up Leases

Bringing your tenants onto the platform is a key step for utilizing its features.

• Invite Tenant: From your property/unit dashboard, select the option to invite a tenant.
• Tenant Information: Enter the tenant’s name and email address.
• Lease Association: Link the tenant to their specific unit and the associated lease agreement within the system.
• Tenant Portal Activation: The tenant will receive an invitation email to create their own Innago account and access their tenant portal.
• Digital Lease Signing: If using Innago for lease signing, guide the tenant through the e-signature process.

Linking Bank Accounts for Payments

This is a critical financial setup step.

• Navigate to Payments/Banking: Find the section within your landlord dashboard related to payments or banking settings.
• Add Bank Account: Provide your bank account details (routing number and account number) for direct deposit of rent payments.
• Verification Process: Innago, like other financial platforms, will likely initiate small “micro-deposits” into your account (e.g., two small deposits of a few cents) that you will need to verify within the Innago system. This confirms account ownership.
• Payout Schedule: Understand the typical payout schedule (e.g., 2-3 business days after a tenant pays) for funds to reach your account.
• Payment Method for Tenants: Ensure your tenants understand how to link their own bank accounts or credit cards to make payments through their portal.

Exploring Additional Features and Resources

Once the basics are set up, delve into Innago’s full capabilities. Who Owns innago.com?

• Tenant Screening: Explore how to initiate tenant screening reports for new applicants.
• Maintenance Requests: Familiarize yourself with the maintenance management system, including how tenants submit requests and how you track them.
• Expense & Reporting: Start logging expenses and generate financial reports to monitor your property’s performance.
• Mobile App: Download the Innago mobile app for both landlords and tenants to manage properties on the go.
• Resources Section: Utilize the blog, case studies, and legal resources to enhance your property management knowledge. Always be cautious with financial features like “Flexible Rent Payments” and thoroughly research their underlying mechanics.