What is iCabbi.com?
iCabbi.com is an online platform that provides a comprehensive, fully-integrated taxi dispatch and mobility management solution for fleet operators worldwide.
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Navigating the iCabbi.com Landscape: A Deep Dive into its Offerings
It offers a suite of tools designed to automate, optimize, and grow taxi businesses by enhancing dispatch capabilities, driver management, and customer booking experiences.
What is the core technology used by iCabbi.com?
The core technology highlighted by iCabbi.com is its integration with Google Fleet Engine, which it claims provides advanced dispatch capabilities, intelligent route optimization, and superior real-time management for taxi operations. Navigating the iCabbi.com Landscape: A Deep Dive into its Offerings
Does iCabbi.com offer solutions for Non-Emergency Medical Transportation (NEMT)?
Yes, iCabbi.com offers a specialized solution called “Move AI” which is designed for NEMT businesses.
It uses powerful computing algorithms for intelligent and responsive route optimization to manage assisted patient transportation contracts efficiently.
What kind of mobile apps does iCabbi.com provide?
iCabbi.com provides both an “iCabbi Driver App” for iOS and Android, designed to help drivers maximize and manage their earnings, and a “Passenger App” (Book App) for customers to easily book trips and enhance customer loyalty.
How does iCabbi.com help with driver management?
iCabbi.com assists with driver management through its “iCabbi Driver App” which optimizes earnings, and a “DIY Driver Portal” (Driver Docs) that automates the onboarding process and record management, saving time for back-office teams.
Can taxi companies receive instant payouts through iCabbi.com?
Yes, iCabbi.com offers a “Driver Pay” feature that allows drivers to receive scheduled or instant payouts for their card work directly through their Driver App, centralizing earnings tracking and management. Volubus.com Review
How does iCabbi.com address call center operations?
iCabbi.com offers “iCabbi Voice,” a sophisticated iVR (interactive voice response) and phone booking solution designed to automate inbound and outbound calls, thereby reducing call-center overheads and improving customer service.
Voice+ further enables intelligent voice recognition for new pick-up destinations.
What is iCabbi.com’s customer retention rate?
According to iCabbi.com, it boasts a “98% customer retention rate,” which indicates a high level of satisfaction and loyalty among its existing client base.
Is iCabbi.com available globally?
Based on the website’s statement, iCabbi.com serves taxi fleets from “around the world” and mentions tracking metrics like “Countries,” suggesting a global presence and reach.
Does iCabbi.com provide customer support?
Yes, iCabbi.com offers a “24/7 technical support hub” for direct access to assistance, along with a “System Status” page to view live system reports. volubus.com FAQ
Is pricing information available on the iCabbi.com website?
No, explicit pricing tiers or subscription costs are not immediately displayed on the iCabbi.com homepage.
Potential customers are directed to “Book a Demo” or “Get Started” to obtain a customized quote based on their specific needs.
How reliable is the iCabbi.com platform?
iCabbi.com claims to offer “99.999% up-time,” indicating a high degree of reliability and ensuring continuous operation for taxi companies using their platform.
Can iCabbi.com help businesses win more corporate accounts?
Yes, iCabbi.com provides a “Business Booking” (Book Business) solution designed to help taxi companies win more account work and automate business bookings and administration, giving corporate, government, and contract customers more control.
What is the iCabbi Learning Blog?
The iCabbi Learning Blog is a section on their website where users can check out the latest stories and insights from the taxi and mobility industry, providing valuable information and updates. Best Alternatives for Ethical Group Travel
Does iCabbi.com offer resources beyond its software?
Yes, iCabbi.com provides “Ebooks & Guides” for product manuals and business support, hosts “Events & Webinars,” and features “iCabbi TV” with interviews, event highlights, and product demos.
Is iCabbi.com part of a larger company?
Yes, iCabbi.com is a part of Mobilize, which is itself part of the Renault Group, indicating that it is backed by a major international automotive conglomerate.
How does the Passenger App benefit taxi companies?
The Passenger App benefits taxi companies by making customers “sticky,” leading to increased trip volume (App users take 2.2 times as many trips over a year than phone-in customers) and generating more revenue by fostering customer loyalty.
What is the purpose of the iCabbi System Status page?
The iCabbi System Status page allows users to view live reports on the iCabbi platform’s performance and operational status, providing transparency and real-time updates regarding service availability.
How does iCabbi.com ensure continuous product improvement?
iCabbi.com states that its platform is “continuously developing” and the iCabbi Driver App is “continuously upgraded to introduce new features and enhancements,” demonstrating a commitment to ongoing innovation and improvement. Does Volubus.com Work?
Where can I find information about career opportunities at iCabbi.com?
Information about career opportunities at iCabbi.com can be found under the “Work with Us” section on their website, which lists open roles for potential employees.
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