Idency.com Review

Based on checking the website, Idency.com appears to be a legitimate and comprehensive provider of authentication, security, and network management solutions.

The site offers a wide array of products and services, from biometric access control systems to cybersecurity software and managed IT services, aiming to help businesses and individuals protect their data and resources.

Overall Review Summary:

• Website Professionalism: High, with clear navigation and a professional layout.
• Product Breadth: Extensive, covering various aspects of physical and digital security.
• Service Offerings: Includes consultancy, support, and managed services, indicating a full-service approach.
• Transparency: Good, with detailed product categories, brand partnerships, and a knowledge base.
• Customer Testimonials: Numerous and prominently displayed, lending credibility.
• Ethical Considerations: The products and services offered, such as biometric authentication, access control, and cybersecurity, are generally permissible and beneficial for security and management purposes, aligning with ethical business practices. The focus is on protection, efficiency, and data integrity.

They emphasize simplifying strong security measures, making them practical and affordable, while aiming to mitigate human error—a significant factor in security breaches.

The site highlights solutions that range from facial recognition and fingerprint systems for time and attendance to robust network security solutions like firewalls and endpoint protection.

Furthermore, their managed services offer tailored IT audits and ongoing support, which could be invaluable for organizations seeking expert guidance.

The inclusion of a knowledge base and a blog further reinforces their commitment to providing resources and thought leadership in the security domain.

Best Alternatives List for similar ethical security and authentication needs:

• Duo Security

  • Key Features: Multi-factor authentication MFA, secure single sign-on SSO, adaptive authentication, trusted access.
  • Average Price: Varies based on plan and number of users typically subscription-based, starting from a few dollars per user per month.
  • Pros: Very strong security, easy integration with existing systems, user-friendly mobile app, widely recognized and trusted.
  • Cons: Can be more expensive for small businesses, some advanced features might require technical expertise to set up.

• Okta

  • Key Features: Identity and access management, SSO, MFA, API access management, user lifecycle management.
  • Average Price: Enterprise pricing, usually based on features and user count quotes typically provided upon request.
  • Pros: Comprehensive identity solution, scalable for large enterprises, excellent security posture, extensive app integrations.
  • Cons: Complex setup for smaller organizations, higher cost for full feature sets, requires significant planning for deployment.

• Microsoft Defender for Endpoint

  • Key Features: Endpoint detection and response EDR, vulnerability management, threat intelligence, automated investigation and remediation.
  • Average Price: Included with various Microsoft 365 E5 licenses or as a standalone subscription.
  • Pros: Deep integration with Microsoft ecosystem, robust threat protection, advanced EDR capabilities, continuous monitoring.
  • Cons: Best suited for Microsoft-centric environments, can be resource-intensive, requires expertise to fully utilize features.

• Sophos Endpoint Protection

  • Key Features: AI-powered threat prevention, anti-ransomware, exploit prevention, web control, device control.
  • Average Price: Varies by license type and number of users annual subscriptions, typically per user/device.
  • Pros: Strong protection against various threats, user-friendly interface, cloud-managed, good performance.
  • Cons: Can sometimes generate false positives, certain features might require additional licensing, support experiences can vary.

• Ubiquiti UniFi Security Gateway USG

  • Key Features: Firewall, routing, VPN server, deep packet inspection DPI, integrated with UniFi ecosystem.
  • Average Price: One-time hardware cost e.g., ~$120-300 for USG, higher for Dream Machine Pro.
  • Pros: Cost-effective, robust performance for small to medium businesses, central management via UniFi Controller, reliable.
  • Cons: Requires technical knowledge for initial setup and advanced configurations, not a complete security suite on its own, relies on UniFi ecosystem.

• Fortinet FortiGate Firewalls

  • Key Features: Next-Generation Firewall NGFW, intrusion prevention system IPS, VPN, web filtering, application control.
  • Average Price: Varies significantly based on model, features, and support contracts from hundreds to thousands of dollars.
  • Pros: Industry-leading security, high performance, comprehensive features, scalable for large networks, strong threat intelligence.
  • Cons: Higher initial investment, can be complex to configure for non-experts, ongoing subscription costs for services.

• Cisco Meraki MX Security Appliances

  • Key Features: Cloud-managed firewall, SD-WAN, VPN, content filtering, intrusion detection, auto-VPN.
  • Average Price: Hardware cost plus annual licensing e.g., MX64 starts around $300 hardware + $150/year license.
  • Pros: Extremely easy to deploy and manage via cloud dashboard, excellent for distributed environments, reliable and secure.
  • Cons: Higher recurring licensing costs, less granular control compared to traditional firewalls, vendor lock-in.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Idency.com Review & First Look

Based on looking at the website, Idency.com presents itself as a dedicated provider of security and authentication solutions, targeting both physical access control and digital network protection.

The homepage immediately conveys a sense of professionalism, with clear headings and a well-organized layout.

The emphasis is on making complex security simple, practical, and affordable, while aiming to eliminate human error from security processes.

This directly addresses a significant pain point for many organizations.

The website’s structure suggests a logical flow for potential customers, allowing them to quickly navigate through different product categories and services.

From “Authentication & Biometric Solutions” to “Secure Networks & Data Protection” and “Managed Services,” the site clearly outlines its core offerings.

This upfront clarity is crucial for a business-to-business B2B oriented website, where time is often of the essence for decision-makers.

Initial Impressions on Product Range

The product categories listed on Idency.com are extensive.

They cover a broad spectrum of security needs, from tangible hardware like CCTV cameras and secure key cabinets to sophisticated software solutions like biometric time and attendance systems and endpoint security.

This wide range suggests a comprehensive approach, aiming to be a one-stop shop for various security challenges that businesses face. Mothererth.com Review

The presence of recognized brands like Anviz, Sophos, and Barracuda also lends credibility to their offerings, indicating that Idency.com partners with established players in the security industry.

Website Design and User Experience

The overall design of Idency.com is clean and modern.

The color scheme is professional, and the use of white space makes the content easy to read.

Navigation is intuitive, with a prominent menu bar at the top that breaks down their services into logical categories like “Products,” “Managed Services,” and “Brands.” The inclusion of a search bar and a knowledge base further enhances usability, allowing users to find specific information quickly.

Testimonials from satisfied clients are strategically placed on the homepage, adding a layer of social proof that can build trust with new visitors.

Idency.com Features

Idency.com offers a robust suite of features across its product and service categories, aiming to provide comprehensive security solutions for businesses.

Their offerings are designed to address both physical and digital security challenges, emphasizing ease of use and affordability.

Authentication & Biometric Solutions

This category forms a significant part of Idency.com’s core offerings.

They provide a range of systems designed to ensure that only authorized personnel can access premises or data.

• Facial Recognition: Utilizes advanced algorithms to identify individuals based on their facial features, often used for access control and time tracking.
• Fingerprint Recognition: Common and reliable biometric method, suitable for various access points and time attendance systems.
• Iris Recognition: A highly secure biometric method, scanning the unique patterns of an individual’s iris for identification.
• RFID Card Solutions: Traditional but still widely used for access control, offering a convenient method for entry.
• Secure Key Cabinets: Physical security solutions for managing and tracking keys, often integrated with access control systems.
• SmartLocks: Advanced locking mechanisms that can be controlled digitally, enhancing security and management flexibility.
• Two-Factor Authentication 2FA: Adds an extra layer of security beyond just a password, often through a secondary device or biometric scan, significantly reducing unauthorized access risks.

Secure Networks & Data Protection

In an increasingly interconnected world, protecting digital assets is paramount. Stirlingcollies.com Review

Idency.com provides solutions to safeguard networks and data from various cyber threats.

• Endpoint Security: Protects individual devices laptops, desktops, mobile phones from malware, ransomware, and other cyberattacks. This includes antivirus and anti-malware software.
• Firewalls: Act as a barrier between a trusted internal network and untrusted external networks, controlling incoming and outgoing network traffic based on predefined security rules.
• Email Security: Filters spam, phishing attempts, and malicious content from emails, a common vector for cyberattacks.
• VPN Security: Creates a secure, encrypted connection over a public network, allowing remote users to safely access company resources.
• Mobile Device Management MDM: Helps organizations manage, monitor, and secure mobile devices deployed across the workforce, protecting corporate data on these devices.
• Secure Storage: Solutions for storing sensitive data securely, often involving encryption and access controls to prevent unauthorized access.

Managed Services & Consultancy

Beyond just selling products, Idency.com offers professional services to help businesses implement and optimize their security infrastructure.

• Idency Audit Suite: A comprehensive IT audit service designed to discover vulnerabilities, detect threats, and assure compliance within an organization’s IT environment. This proactive approach helps identify weaknesses before they can be exploited.
• Consultancy Services: Expert advice and guidance on selecting, implementing, and managing security solutions tailored to specific business needs. This can be particularly valuable for organizations without in-house security expertise.
• Support & Set Up Services: Assistance with the installation, configuration, and ongoing support of security hardware and software. This ensures that systems are correctly deployed and remain operational.
• Wireless Network Services: Specialised services for designing, securing, and optimizing wireless networks, which are often overlooked but can be a major security vulnerability.

Idency.com Pros & Cons

When evaluating Idency.com based on its website content, we can identify several strengths and potential areas for consideration.

It’s crucial to look at this from the perspective of a potential customer seeking robust, ethical security solutions.

Advantages of Idency.com

Idency.com presents several compelling reasons for businesses to consider their offerings, primarily centered around their comprehensive approach and emphasis on practical security.

• Comprehensive Product & Service Portfolio: One of the most significant advantages is the sheer breadth of solutions offered. From physical access control and biometric systems to extensive network security and managed IT services, Idency.com positions itself as a holistic security provider. This “one-stop-shop” approach can simplify vendor management for businesses and ensure better integration across different security layers. They cover authentication, access control, time & attendance, CCTV, e-signature, HR software, network security firewalls, VPNs, endpoint, and managed services.
• Focus on Biometric and Advanced Authentication: The emphasis on biometric solutions like facial recognition, fingerprint, and iris scanning, alongside two-factor authentication, highlights their commitment to modern and robust security methods. These technologies offer a higher level of assurance compared to traditional password or card-based systems. According to a report by Acumen Research and Consulting, the global biometric system market size is projected to reach approximately USD 105.8 billion by 2032, growing at a CAGR of 16.9% from 2023 to 2032, underscoring the increasing adoption and effectiveness of such solutions.
• Partnerships with Reputable Brands: The website prominently lists well-known brands such as Sophos, Barracuda, BlackBerry, HID, and Fortinet implied by mentioning their product types. Partnering with industry leaders indicates that Idency.com is offering established, tested, and reliable hardware and software. This provides a strong sense of trust and quality assurance for potential clients.
• Managed Services & Consultancy: Beyond selling products, Idency.com offers critical support through consultancy, IT audit services, and ongoing support. This is invaluable for businesses that may lack in-house security expertise. Their “Idency Audit Suite” Discover, Detect, Assure signifies a proactive approach to identifying and mitigating security vulnerabilities, which is far more effective than reacting to breaches.
• User Testimonials and Case Studies: The homepage features numerous customer testimonials, offering positive feedback on their service, support, and product effectiveness. While these are curated, the quantity and detail provided by various roles HR Manager, IT Technician, Operations Manager suggest genuine satisfaction, building confidence in their reliability. For example, a customer states, “Has reduced our wage bill already!”, directly highlighting a tangible benefit of their time and attendance solutions.
• Knowledge Base and Blog: The presence of a comprehensive knowledge base and an active blog indicates a commitment to customer education and support. These resources can help users troubleshoot issues, understand product functionalities, and stay informed about industry trends, enhancing the overall customer experience.

Potential Areas for Consideration

While Idency.com has many strengths, certain aspects could be further clarified or improved upon based solely on the website’s content.

• Pricing Transparency: While some products list prices e.g., Anviz FaceDeep 5 IRT at £1,916.66 ex.VAT, many sophisticated solutions and managed services do not. For businesses, especially small to medium-sized enterprises SMEs, an upfront understanding of pricing structures or at least clearer indications of typical costs would be beneficial. This lack of immediate transparency might require potential customers to engage directly for quotes, potentially slowing down the decision-making process.
• Specific Case Studies with ROI: While testimonials are good, detailed case studies outlining specific challenges, implemented solutions, and measurable return on investment ROI could further strengthen their value proposition. For instance, quantifiable data on security incident reduction or operational efficiency gains from their solutions would be highly impactful.
• Global Reach and Local Support: The website does not explicitly detail their geographical service coverage or the availability of local support teams. For international businesses or those operating in diverse locations, understanding their global capabilities and support infrastructure would be crucial. The pricing in GBP suggests a primary focus on the UK market, but clearer communication on international service is needed.
• Clearer Differentiation for Proprietary Solutions: Idency.com lists “Idency” as one of its brands, suggesting they offer their own proprietary solutions alongside third-party products. While this can be a strength, the website could provide more specific details about what makes Idency’s own solutions unique and superior compared to their partners’ offerings.
• SLA Service Level Agreement Details for Managed Services: For managed services, clients typically look for clear Service Level Agreements SLAs outlining response times, uptime guarantees, and resolution commitments. While support is mentioned, detailed SLA information isn’t immediately visible, which could be a concern for businesses with critical operational needs.

Idency.com Alternatives

When considering security and authentication solutions, exploring alternatives to Idency.com can provide a broader perspective and help businesses find the best fit for their specific needs and budget.

Here are some top alternatives across the various categories Idency.com covers, focusing on ethical and globally recognized providers.

Biometric Access Control & Time & Attendance

• ZKTeco

  • Overview: A globally recognized leader in biometric verification and access control systems, offering a wide range of fingerprint, facial recognition, and RFID-based solutions. They are a strong competitor to Idency’s hardware offerings.
  • Key Features: Comprehensive product lines including access control, time & attendance, visitor management, and smart locks. Known for reliable hardware and integrated software platforms.
  • Pros: Extensive product range, global presence, competitive pricing, strong R&D in biometric technology.
  • Cons: Software can sometimes have a steeper learning curve, support quality can vary by region.

• HID Global Baloogi.com Review

  • Overview: A trusted name in secure identity solutions, from physical access control to logical access and secure issuance. They offer a vast portfolio including readers, cards, and software.
  • Key Features: Physical access control systems, identity and access management solutions, secure card issuance, embedded solutions. Known for high-security and interoperability.
  • Pros: Industry standard for secure identity, very high reliability, robust solutions for enterprise-level needs, strong focus on data privacy and security.
  • Cons: Generally higher price point, systems can be complex to integrate for smaller businesses.

Network Security & Cybersecurity

• Palo Alto Networks

  • Overview: A leading cybersecurity company known for its advanced next-generation firewalls NGFWs and cloud security platforms. They provide comprehensive protection against sophisticated threats.
  • Key Features: NGFW, advanced threat prevention, cloud security Prisma Cloud, endpoint security Cortex XDR, security orchestration, automation, and response SOAR.
  • Pros: Industry-leading threat intelligence, highly effective against zero-day attacks, integrated security ecosystem, scalable for large enterprises.
  • Cons: Premium pricing, complex configuration requiring specialized skills, potentially high resource consumption for some features.

• CrowdStrike

  • Overview: A cloud-native cybersecurity technology firm known for its Falcon platform, offering endpoint protection, threat intelligence, and incident response services.
  • Key Features: Endpoint detection and response EDR, next-gen antivirus, managed threat hunting, vulnerability management, cloud security.
  • Pros: Lightweight agent, superior threat detection capabilities, cloud-native architecture, excellent for remote workforces.
  • Cons: Higher cost compared to traditional antivirus, some features may be overkill for very small businesses, requires internet connectivity for full functionality.

Identity & Access Management IAM

• Auth0 by Okta

  • Overview: A popular platform for developers to add authentication and authorization services to their applications. Now part of Okta, it focuses on modern identity solutions.
  • Key Features: Universal login, multi-factor authentication, single sign-on, API security, user management, and seamless integration for various applications.
  • Pros: Developer-friendly, highly customizable, strong security features, excellent documentation, scalable.
  • Cons: Pricing can become significant with high user volumes or advanced features, might require developer expertise to fully leverage.

• SailPoint

  • Overview: A leader in enterprise identity governance, providing visibility into who has access to what, and ensuring compliance.
  • Key Features: Identity governance, access management, privileged access management, access requests, compliance management.
  • Pros: Comprehensive identity governance capabilities, strong audit and compliance features, suitable for large, complex organizations with stringent regulatory requirements.
  • Cons: Primarily enterprise-focused, higher cost and complexity of deployment, not typically for small businesses.

Integrated Security Management

• Splunk
  • Overview: A prominent platform for operational intelligence, primarily used for monitoring, searching, analyzing, and visualizing machine-generated big data. Highly valuable for security information and event management SIEM.
  • Key Features: SIEM, security analytics, IT operations monitoring, business intelligence, data aggregation from various sources.
  • Pros: Powerful data analysis capabilities, excellent for threat detection and incident response, highly scalable, extensive app ecosystem.
  • Cons: Can be very expensive, steep learning curve, requires significant hardware resources for on-premise deployments.

How to Cancel Idency.com Subscription

While Idency.com’s website doesn’t explicitly detail a “cancel subscription” button or a direct online portal for subscription management, their offerings largely fall into two categories: one-time hardware purchases and ongoing software/managed services subscriptions.

Based on industry standards for B2B solutions of this nature, the cancellation process for recurring services would likely involve direct communication with their support or accounts team.

Steps to Initiate Cancellation

To cancel a subscription or ongoing service with Idency.com, the most effective approach is to contact their support or sales department directly.

1. Review Your Agreement/Contract: Before initiating contact, locate any service agreements, contracts, or invoices related to your Idency.com subscription. This document should outline the terms of service, including cancellation policies, notice periods, and any penalties for early termination.
2. Contact Idency Support:
   • Submit a Support Ticket: The website has a “Submit Support Ticket” option under their “Help” section. This is often the formal way to initiate such requests. Clearly state your intent to cancel, providing your account details, the specific service you wish to terminate, and the desired cancellation date.
   • Email: If a direct email address for support or accounts is available in your contract or on their contact page, send a formal email. Keep a record of this communication.
   • Phone Call: A phone call might be beneficial for immediate confirmation and to discuss any specific requirements or obligations. Be sure to note down the name of the representative, date, and time of the call, and a summary of the conversation.
3. Provide Necessary Information: Be prepared to provide your company name, account number, the specific service or product subscription you wish to cancel, and a brief reason for cancellation though not always required, it can help streamline the process.
4. Confirm Cancellation: Request a written confirmation of your cancellation from Idency.com. This document should clearly state the effective date of cancellation and confirm that no further charges will be incurred. Without this, you might face future billing issues.

Important Considerations for Cancellation

• Notice Period: Most B2B contracts for recurring services require a notice period e.g., 30, 60, or 90 days before cancellation can take effect. Be aware of this to avoid unexpected charges.
• Data Migration/Export: If you are using Idency.com’s software or managed services that store your data e.g., Time & Attendance data, HR records, inquire about data export options before cancellation. Ensure you have a plan to migrate or back up your data to avoid loss.
• Hardware Ownership: If your subscription included hardware e.g., biometric devices, cameras, clarify the ownership and return policy.
• Outstanding Invoices: Ensure all outstanding invoices are settled before or during the cancellation process to avoid any disputes.

Idency.com Pricing

Idency.com’s pricing structure, based on the information available on their homepage, appears to be a mix of direct product pricing for some hardware and a “contact for quote” model for more complex software, managed services, and consultancy solutions.

This is a common practice in the B2B security and IT solutions sector, where pricing often depends on scale, customization, and specific client needs.

Direct Product Pricing

For certain products, primarily hardware, Idency.com lists direct pricing. Novapdf.com Review

• Example: The “Anviz FaceDeep 5 IRT Contactless Thermal Facial Recognition System” is listed at £1,916.66 ex.VAT. This suggests that for individual hardware components or simpler, off-the-shelf items, customers can see the price upfront.
• Implication: This transparency for specific products can be helpful for businesses looking to purchase standalone devices or for budgetary planning for smaller-scale deployments. However, it’s important to note the “ex.VAT” excluding Value Added Tax indicating that the final price will be higher with applicable taxes.

Quote-Based Pricing for Solutions & Services

For many of their core offerings, especially software platforms, integrated systems, and managed services, the website uses phrases like “Find out more” or implies a need for consultation rather than displaying a direct price.

• Authentication & Biometric Software: For solutions like “Go2Clock Cloud Hosted Time & Attendance System,” the call to action is “Find out more,” suggesting a consultation is required to determine pricing based on the number of users, features needed, and deployment specifics e.g., cloud vs. on-premise.
• Secure Networks & Data Protection: Solutions in this category, such as firewalls, endpoint security, and mobile device management, typically involve licensing fees based on the number of users or devices, as well as potential setup and ongoing maintenance costs. These are rarely flat-rate products.
• Managed Services & Consultancy: Services like the “Idency Audit Suite” and “Time & Attendance Consultancy” are inherently customized. Their pricing would depend on the scope of the audit, the duration of the consultancy, the complexity of the client’s existing infrastructure, and the specific requirements of the project.

Factors Influencing Pricing

Several factors likely influence the final cost for Idency.com’s solutions:

• Scale: The number of users, endpoints, locations, or devices requiring security and authentication will directly impact pricing.
• Features & Modules: More advanced features, specific software modules, or higher tiers of service will typically come at a higher cost.
• Customization: Solutions tailored to unique business processes or integrations with existing legacy systems may incur additional development or configuration fees.
• Support & SLA: The level of support required e.g., 24/7, dedicated account manager, specific response times and any agreed-upon Service Level Agreements SLAs can affect the overall subscription cost.
• Contract Duration: Longer contract commitments might offer better per-unit pricing compared to shorter-term agreements.
• Installation & Training: While “Support & Set Up Services” are offered, it’s not clear if installation and initial training costs are bundled into solution pricing or charged separately.

Considerations for Potential Customers

• Request Detailed Quotes: Businesses interested in Idency.com’s comprehensive solutions should be prepared to engage in detailed discussions to obtain tailored quotes. This process will involve an assessment of their current infrastructure, security needs, and desired outcomes.
• Total Cost of Ownership TCO: Beyond the initial purchase or subscription fee, customers should consider the total cost of ownership, which includes potential costs for maintenance, upgrades, training, and ongoing support.
• Value Proposition: Evaluate whether the features and services offered justify the investment. For instance, a robust time and attendance system that significantly reduces payroll errors or an advanced firewall that prevents costly data breaches can offer substantial long-term value.

Idency.com vs. Competitors

When assessing Idency.com against its competitors, it’s essential to compare their offerings across the primary domains they operate in: biometric and physical access control, network security, and managed IT services.

While Idency.com offers a broad spectrum, specialized competitors might excel in particular niches.

Idency.com vs. Biometric Hardware Providers e.g., ZKTeco, Anviz, HID Global

• Idency.com’s Position: Idency.com acts as a reseller and integrator for many of these brands, including ZKTeco and Anviz, which are listed under their “Brands” section and appear in their knowledge base. They also offer hardware like the “Anviz FaceDeep 5 IRT” directly. This means they leverage established hardware from these manufacturers and combine it with their own software, consultancy, and support services.
• ZKTeco/Anviz: These companies are original equipment manufacturers OEMs focusing primarily on producing the biometric devices, access control systems, and associated software. They have deep R&D in biometric technologies and often offer a wider range of hardware models and configurations. Their direct pricing might be lower for just the hardware, but often lacks the comprehensive integration and ongoing managed support that an integrator like Idency provides.
• HID Global: A global leader, HID focuses on secure identity solutions, including advanced access control readers, cards, and mobile credentials. They are known for high-security, enterprise-grade solutions. Idency.com also partners with HID, indicating that they might integrate HID products into their broader solutions. HID’s advantage lies in its pervasive presence in large-scale deployments and its focus on interoperability and robust security standards.
• Comparison: Idency.com differentiates itself by bundling the hardware with their own software like Go2Clock or their HR software integrations and crucially, providing extensive support and consultancy. If a business needs a complete, managed solution with integration and ongoing help, Idency.com’s value proposition is strong. If a business only needs specific hardware and has in-house expertise for integration and support, going directly to an OEM or a specialized hardware distributor might be more cost-effective.

Idency.com vs. Cybersecurity Software Providers e.g., Sophos, Barracuda, Microsoft Defender, CrowdStrike

• Idency.com’s Position: Similar to hardware, Idency.com is a reseller and managed service provider MSP for cybersecurity software from brands like Sophos, Barracuda, VIPRE, and ThreatDown which acquired VIPRE. They implement, configure, and manage these solutions for their clients, often adding their “Security Awareness Training” and “Idency Audit Suite” as value-added services.
• Sophos/Barracuda/VIPRE/ThreatDown: These are the primary developers of the antivirus, firewall, email security, and endpoint protection software. They focus on continuous threat intelligence, product development, and maintaining a competitive edge in their respective software categories. Customers can purchase licenses directly from them or through other IT resellers.
• Microsoft Defender for Endpoint: Microsoft’s integrated endpoint security solution offers robust EDR and threat protection capabilities, especially for organizations already heavily invested in the Microsoft ecosystem e.g., Microsoft 365. It often comes bundled with enterprise licenses, providing a compelling value proposition for seamless integration.
• CrowdStrike: Known for its cloud-native EDR and next-gen antivirus, CrowdStrike offers a highly effective, lightweight agent approach to endpoint security. It’s often chosen for its superior threat detection and rapid response capabilities against sophisticated attacks.
• Comparison: Idency.com’s strength here is in providing managed security services. Many businesses lack the internal staff or expertise to effectively deploy, monitor, and manage complex cybersecurity solutions 24/7. By leveraging Idency.com, they gain access to expert implementation, ongoing monitoring, incident response, and regular security audits—effectively outsourcing their cybersecurity operations. Direct software purchases offer more control but demand more in-house expertise and resource allocation.

Idency.com vs. General IT Managed Service Providers MSPs

• Idency.com’s Position: While they offer “Managed Services” and “Consultancy Services,” Idency.com appears to be specialized in security and authentication. Their audit suite and wireless network services are geared towards security optimization and network integrity.
• General MSPs: Many MSPs offer a broader range of IT services, including network management, cloud services, helpdesk support, hardware procurement, and general IT infrastructure management. While they might include some security services, it might not be their sole or primary focus.
• Comparison: Idency.com is a niche MSP focusing on security. For businesses whose primary concern is robust authentication, access control, and cybersecurity, Idency.com’s specialized expertise might be more appealing than a generalist MSP. A general MSP might be better for companies needing a wide array of IT support beyond just security. However, for a complete solution, a business might integrate Idency.com’s security services with a general MSP for other IT needs, or choose a large MSP with a strong security division.

In essence, Idency.com serves as a valuable integrator and managed service provider, bridging the gap between cutting-edge security products from various vendors and businesses that need these solutions deployed, managed, and supported effectively. Their strength lies in simplifying complex security for their clients and offering a holistic approach, particularly for small to medium-sized enterprises SMEs that might not have extensive in-house IT and security teams.

How to Cancel Idency.com Free Trial

Based on the information available on the Idency.com website, there is no explicit mention or clear pathway for a “free trial” of their products or services.

Unlike many SaaS Software as a Service companies that offer self-service free trials for their software solutions, Idency.com’s model appears to be more focused on direct sales, detailed consultations, and providing managed services for their hardware and software solutions.

Absence of a Clear Free Trial Mechanism

• No “Start Free Trial” Button: The website does not display a prominent “Start Free Trial” button for any of its listed software or services e.g., Go2Clock Cloud Hosted Time & Attendance System.
• Emphasis on “Find Out More” or “Contact Us”: Instead, calls to action for software and managed services lean towards “Find out more” or direct consultation, which typically precedes a purchase or a paid pilot program, rather than a free trial.
• Nature of Products: Many of their offerings, such as physical biometric devices, CCTV systems, and comprehensive network firewalls, are hardware-dependent or require significant integration and setup. Free trials for such complex, integrated systems are rare in the industry due to the substantial resources involved in deployment and support.

What to Do If You Believe You Are on a Trial or Pilot Program

If, through direct communication with Idency.com’s sales team, you were offered or are currently participating in what you perceive to be a free trial or a pilot program, the cancellation process would mirror that of a paid subscription:

1. Review Any Agreements: Carefully check any agreement, proposal, or email correspondence you received from Idency.com regarding your “trial.” This document should specify the terms, duration, and conditions for continuation or termination.
2. Contact Idency.com Directly:
   • Submit a Support Ticket: Utilize the “Submit Support Ticket” option on their website. Clearly state that you are participating in a trial/pilot program and wish to terminate your participation.
   • Email or Call Your Sales Representative: The most direct and efficient method would be to contact the sales representative or account manager who set up your trial. They are best equipped to handle such requests and provide the necessary steps.
3. Provide Account Details: Be ready to provide any identifying information related to your trial, such as your company name, the start date of the trial, and the specific product or service you are evaluating.
4. Confirm Termination: Request a written confirmation via email that your trial has been successfully terminated and that there will be no charges or obligations incurred moving forward.

General Industry Practices for Pilot Programs

While “free trials” are less common for complex B2B security solutions, “pilot programs” or “proof-of-concept POC engagements” are more typical.

These are often paid or involve a limited scope, with specific deliverables and termination clauses. Applerecycle.com Review

If you are in such an arrangement, strict adherence to the terms of your agreement is crucial to avoid any unexpected charges or obligations.

In summary, if you are looking to “cancel a free trial” with Idency.com, the first step is to confirm if you are indeed on a free trial as per their terms, and then proceed by directly contacting their support or your assigned sales representative to initiate the termination process as quickly as possible.

FAQ

What is Idency.com?

Idency.com is a provider of authentication, security, and network management solutions for businesses.

They offer a range of products including biometric access control, time & attendance systems, CCTV, cybersecurity software like firewalls and endpoint protection, and managed IT services.

Is Idency.com a legitimate company?

Based on the comprehensive nature of their website, detailing a wide array of products, services, prominent brand partnerships, and numerous customer testimonials, Idency.com appears to be a legitimate and professional company operating in the security and IT solutions sector.

What kind of products does Idency.com offer?

Idency.com offers products in several categories: Authentication & Biometric Solutions facial recognition, fingerprint, iris, RFID, smart locks, Secure Networks & Data Protection firewalls, endpoint security, email security, VPN, and supporting Accessories CCTV cameras, monitors, secure key cabinets.

Does Idency.com offer managed IT services?

Yes, Idency.com offers managed services, including consultancy services, the Idency Audit Suite Discover, Detect, Assure, support & set up services, and wireless network services.

These services are designed to help businesses implement, manage, and optimize their security infrastructure.

What brands does Idency.com work with?

Idency.com partners with many reputable brands in the security and IT industry, including Anviz, Barracuda, BlackBerry, HID, Sophos, ZKTeco, PeopleHR, and VIPRE, among others.

Can Idency.com help with time and attendance systems?

Yes, Idency.com specializes in time and attendance solutions, offering both biometric systems facial recognition, fingerprint, iris and RFID card systems, along with integrated time & attendance software like Go2Clock. Whitetreefabrics.com Review

Does Idency.com provide cybersecurity solutions?

Yes, Idency.com provides a range of cybersecurity solutions, including endpoint security antivirus, anti-malware, disk encryption, email security, firewalls, VPN security, mobile device management, and security awareness training.

How do I get pricing information from Idency.com?

For many complex software and managed services, Idency.com requires direct consultation to provide a tailored quote.

Some individual hardware products may have their prices listed directly on the website e.g., Anviz FaceDeep 5 IRT.

Does Idency.com offer technical support?

Yes, Idency.com offers technical support.

They have a “Support & Set Up Services” section and a “Submit Support Ticket” option on their website.

They also provide a comprehensive knowledge base for frequently asked questions and technical articles.

What is the Idency Audit Suite?

The Idency Audit Suite is a managed service offered by Idency.com, designed to help businesses discover vulnerabilities, detect threats, and assure the security and compliance of their IT environment.

It includes modules like Idency Audit: Discover, Detect, and Assure.

Can Idency.com integrate different security systems?

While not explicitly detailed as an “integration service,” Idency.com’s role as a reseller and managed service provider for various brands, coupled with their consultancy services, strongly implies their capability to integrate different security systems into a cohesive solution for clients.

Does Idency.com offer mobile security solutions?

Yes, Idency.com offers mobile security solutions as part of their endpoint security offerings, including mobile device management MDM and mobile protection antivirus and anti-malware for mobile devices. Mdfcuttosize.com Review

Is there a free trial for Idency.com services?

Based on the information on their website, there is no explicit mention or a clear pathway for a self-service “free trial” for their products or services.

Their model appears to focus on direct sales and consultations.

How do I cancel a subscription with Idency.com?

To cancel a subscription or ongoing service, you would typically need to contact Idency.com’s support or accounts department directly.

Review any existing contracts for specific cancellation terms and notice periods.

What kind of HR software does Idency.com integrate with?

Idency.com mentions “HR Software” and “Sage HR” under their brands and product categories, suggesting integration capabilities with common HR management systems, particularly for time and attendance data.

Does Idency.com provide security awareness training?

Yes, Idency.com lists “Security Awareness Training” as one of their offerings under the Network Management section, indicating they help educate users to minimize human error in security.

Where is Idency.com located?

While the website uses British Pounds £ for pricing, indicating a strong presence or origin in the UK, specific physical locations are not prominently displayed on the homepage.

Further inquiry would be needed for exact addresses.

Does Idency.com offer CCTV solutions?

Yes, Idency.com provides CCTV solutions, including CCTV accessories, CCTV cameras, and CCTV monitors, under their Authentication product category.

Can Idency.com help with wireless network security?

Yes, Idency.com offers “Wireless Network Services” as part of their managed services, specifically addressing the security and optimization of wireless networks. Goodmansmotorhomes.com Review

What is Finger Vein Technology offered by Idency.com?

Finger Vein Technology is a highly secure biometric authentication method that uses the unique pattern of blood vessels inside a person’s finger for identification, which Idency.com offers as a product.