Infotechnow.com Review

Based on looking at the website, Infotechnow.com appears to be an online retailer specializing in computer systems, components, and repair services.

However, a comprehensive review of any online platform requires a deeper dive beyond surface-level claims, especially concerning e-commerce sites handling sensitive customer information and transactions.

The current iteration of the website, while providing basic contact information and a product catalog, raises some questions regarding its modern e-commerce practices and the depth of information typically expected by today’s online shoppers.

Overall Review Summary:

• Legitimacy: Appears to be a physical business with a retail presence, indicated by a listed address and phone number.
• Website Security: Lacks visible trust signals e.g., security badges, clear privacy policy.
• Product Information: Categorization is present, but detailed product descriptions and specifications might be limited.
• Customer Support: Direct phone and email provided, along with operating hours.
• Transparency: Minimal information on company policies, terms of service, or return policies.
• User Experience: Dated design, potentially impacting navigation and trust for new users.
• Ethical Considerations: Seems focused on legitimate computer sales and services, no apparent direct violations of Islamic ethical guidelines based on the provided text.

While Infotechnow.com aims to serve the computer hardware and repair market, its online presence could benefit from significant updates to meet contemporary e-commerce standards.

Modern consumers expect robust security assurances, clear policy disclosures, and a seamless shopping experience.

Without these elements, potential customers might hesitate, even if the underlying business is sound.

Best Alternatives for Computer Hardware & Services:

• Amazon: A global giant offering an unparalleled selection of computer components, systems, and peripherals from countless brands. Known for competitive pricing, extensive customer reviews, and reliable shipping.
• Newegg: A dedicated online retailer for computer hardware and electronics. Offers a massive inventory of components, daily deals, and a strong community for PC builders.
• B&H Photo Video: While known for photography, B&H also has a robust computer department with a wide range of components, workstations, and accessories. Offers professional-grade equipment and excellent customer service.
• Micro Center: A retail chain with a strong online presence, offering a vast selection of computer parts, custom PC building services, and in-store support. Ideal for those who prefer to pick up components locally.
• Best Buy: A major electronics retailer with a strong online store and physical locations. Offers a wide range of pre-built computers, laptops, and accessories, along with Geek Squad services for repairs and support.
• Dell: Direct manufacturer known for its wide range of laptops, desktops, and servers. Offers customization options, business solutions, and direct customer support.
• HP: Another leading direct manufacturer providing a comprehensive line of laptops, desktops, printers, and accessories for both personal and business use. Known for its strong support and innovative designs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Infotechnow.com Review & First Look

Based on the provided homepage text, Infotechnow.com positions itself as a long-standing entity in the computer repair and sales industry, claiming an operational history stretching back to 1996. This longevity, if verifiable, could be a significant trust factor in an industry often plagued by fly-by-night operations.

The website clearly lists its physical address in Federal Way, WA, along with a phone number and email address, indicating a tangible local presence.

This is a crucial element for building trust, as it suggests a real-world business beyond just an online storefront.

The core services offered include PC upgrades, PC repair, and custom computer builds, alongside sales of various computer components such as:

• Computer Systems
• Computer Monitors
• Graphics Cards
• CPUs
• Computer Memory RAM
• Motherboards
• Interfaces
• Drives, SSD & Storage
• Computer Cases
• Computer Keyboards & Mice
• Computer Software

Key Observations:

• Direct Contact Information: The prominence of their phone number 253 839-3540 and email [email protected] on the homepage suggests an emphasis on direct customer interaction, which can be reassuring for those seeking technical support or custom builds.
• Operating Hours: The clear listing of business hours Mon-Fri: 10 AM – 6 PM, Sat: 10 AM – 5PM, Sun: Closed further reinforces the idea of a structured, physical operation. This detail is often overlooked by less legitimate online-only ventures.
• Copyright Date: The copyright notice “@ 1998-2021 Infotech Systems Corp.” implies that while the business started in 1996, the current corporate entity or online presence might date back to 1998, with the latest update noted in 2021. This indicates a business that has been around for over two decades.
• Category-Based Shopping: The “Shop by Category” section allows users to navigate specific types of hardware, which is standard for e-commerce sites. However, the lack of specific product counts within categories or clear filters suggests a potentially less refined e-commerce experience compared to modern platforms.

Initial Assessment:

The first impression of Infotechnow.com leans towards a traditional brick-and-mortar computer shop that has established an online presence.

While the listed information suggests legitimacy, the website design and structure, judging solely from the text, appear somewhat dated.

Modern e-commerce platforms typically feature more dynamic elements, comprehensive product filtering, and visible security assurances.

This could be a hurdle for attracting and retaining online customers accustomed to more polished interfaces. Chromeriver.com Review

The absence of customer reviews directly on the homepage, or prominent display of trust badges like SSL certificates, might deter some users from proceeding with transactions.

Infotechnow.com Features & Usability

When we talk about the features of Infotechnow.com based on the provided text, it’s clear the site prioritizes functionality over flair.

The core offerings revolve around computer sales and services, and the site’s structure reflects this straightforward approach.

Product Categorization and Browsing

The website provides a clear “Shop by Category” section, which is fundamental for any e-commerce platform.

This allows users to drill down into specific types of computer components or systems they are looking for.

• Categorization: Categories like “Computer Systems,” “Computer Monitors,” “Graphics Card,” “CPU,” “Computer Memory RAM,” “Motherboard,” “Interfaces,” “Drives, SSD & Storage,” “Computer Case,” “Computer Keyboards & Mice,” and “Computer Software” cover the essential spectrum of what a computer hardware enthusiast or a casual buyer might need.
• Simplicity: The direct listing of categories implies a simple navigation structure, potentially appealing to users who prefer a no-frills approach.

However, the text doesn’t indicate features like:

• Advanced Filtering: The ability to filter by brand, price range, specifications e.g., CPU speed, RAM size, storage capacity, or customer ratings. This is a standard feature on most modern hardware retailers.
• Search Functionality: While not explicitly mentioned, a robust search bar is crucial for quickly finding specific products within a large inventory.
• Product Comparisons: The option to compare specifications of multiple products side-by-side, which is invaluable for informed decision-making in tech purchases.

Service Offerings & Communication Channels

Beyond sales, Infotechnow.com highlights its service capabilities, which include PC upgrades and PC repair.

This dual role of sales and service is a strong point, offering a complete solution for computer users.

• Repair Services: “Best computer/laptop repair service” is a direct claim, suggesting expertise in troubleshooting and fixing issues.
• Custom Builds: “Custom computer builds” cater to a niche market of users who require tailored systems for gaming, professional work, or specific needs.
• Direct Contact: The repeated emphasis on contact details – phone numbers 253 839-3540 and email [email protected] – reinforces the availability of direct human support. This is particularly valuable for complex service inquiries or custom build consultations where automated systems fall short.
• Physical Location: The listed address 1414 S 324th St #B-112, Federal Way, WA 98003 and operating hours provide a tangible point of contact, which can significantly enhance trust for local customers considering repair services or in-person component purchases.

Absence of Key Modern E-commerce Features

Based purely on the text, several features common in contemporary online retail are notably absent or unmentioned:

• Customer Reviews & Ratings: There’s no mention of customer feedback sections, which are vital for social proof and helping new buyers make decisions. A staggering 93% of consumers say online reviews influence their purchasing decisions, according to a 2020 Statista report.
• Secure Payment Gateways & Badges: While an e-commerce site would implicitly have payment processing, there’s no mention of trusted payment icons e.g., Visa, Mastercard, PayPal or security badges e.g., McAfee Secure, Norton Secured, SSL certificate indicators. These visual cues build confidence in the transaction process.
• Detailed Product Pages: Beyond categories, modern sites offer extensive product descriptions, high-resolution images, technical specifications, compatibility charts, and sometimes even video reviews. The text doesn’t hint at such depth.
• Shopping Cart & Checkout Flow Details: While implied by “Shop by Category,” details about the shopping cart experience, secure checkout process, or guest checkout options are missing.
• Account Management: Features like “Favorites” my-wishlist are mentioned, suggesting user accounts exist, but there’s no elaboration on order history, tracking, or personal preferences management.
• Responsive Design: There’s no indication that the website is optimized for mobile devices, which is crucial given that mobile commerce now accounts for over 50% of all e-commerce sales.
• Blog or Knowledge Base: Many tech sites include blogs with articles, guides, and troubleshooting tips, positioning them as authoritative resources. This is absent.
• Social Media Integration: No obvious links to social media profiles, which are often used for customer engagement and marketing.

In essence, Infotechnow.com presents itself as a functional hub for computer hardware and services. Belden.com Review

Its core strength lies in its clear physical presence and direct communication channels.

However, from a modern e-commerce perspective, the site appears to lack many of the advanced features and trust signals that users have come to expect, potentially leading to a less intuitive or less reassuring online shopping experience.

Infotechnow.com Pros & Cons

Delving into the pros and cons of Infotechnow.com, based purely on the provided homepage text, reveals a business with foundational strengths but also significant areas for modernization in its online presentation.

Pros

Infotechnow.com has several commendable aspects that could appeal to a specific segment of the market, particularly those who value direct interaction and local presence.

• Established Presence & Longevity: The claim of “Since 1996” suggests over two decades in business. This kind of longevity in the volatile tech industry is a strong indicator of reliability and experience. Many online businesses vanish after a few years. a company operating for over 25 years implies a solid track record and established customer base.
• Physical Location & Contact Information: The explicit listing of a physical address 1414 S 324th St #B-112, Federal Way, WA 98003, phone number 253 839-3540, and email [email protected] provides a tangible anchor for the business. For customers, especially those local to Federal Way, WA, this fosters trust, knowing there’s a real place they can visit or call for support, unlike many purely online ventures. The clear operating hours further solidify this.
• Comprehensive Service Offerings: Beyond just selling parts, Infotechnow.com offers “PC Upgrades and PC Repair Services” and “custom computer builds.” This positions them as a full-service computer solutions provider, capable of not just selling components but also installing, troubleshooting, and assembling systems. This added value can be a significant draw for individuals and small businesses who need more than just off-the-shelf products.
• Focus on Core Products: The categorized list of computer components CPUs, RAM, Motherboards, GPUs, Storage, etc. indicates a clear specialization. This focused inventory might appeal to enthusiasts or users who know exactly what they need, rather than being overwhelmed by a vast, general electronics catalog.
• Direct Support Emphasis: The phone number is highlighted multiple times, including a “Need Help? Contact Us” section. This suggests a willingness and readiness to provide direct, personalized customer support, which can be invaluable for technical products and services.

Cons

Despite its strengths, Infotechnow.com, as presented, exhibits several drawbacks common to older or less frequently updated online platforms, which could hinder its appeal to a broader, modern online audience.

• Dated Website Design & User Experience Implied: The text alone doesn’t convey design, but the lack of modern e-commerce feature mentions like dynamic filtering, advanced search, large images, mobile responsiveness often correlates with an outdated user interface. A 2021 study by Stanford University found that 75% of users judge a company’s credibility based on its website design. If the site is visually unappealing or difficult to navigate, it could lead to high bounce rates.
• Lack of E-commerce Trust Signals: There’s no mention of prominent security badges e.g., SSL certificate indicators, trust seals like McAfee Secure or Norton Secured, secure payment gateway logos, or explicit privacy policies. In an age of increasing cyber concerns, the absence of these visible trust signals can make potential customers hesitant to share personal or financial information.
• Missing Customer Reviews and Testimonials: Social proof is critical in online retail. The absence of customer reviews, ratings, or testimonials on the homepage means new visitors have no immediate way to gauge the experiences of previous customers, which can significantly impact purchasing decisions. A 2022 survey by BrightLocal showed that 77% of consumers “always” or “regularly” read online reviews when browsing for local businesses.
• Limited Transparency on Policies: There’s no mention of return policies, warranty information, shipping details, or terms of service. These are crucial details that customers expect to find readily available before making a purchase. The “About” and “Contact” links are present, but the specific content of these pages is unknown.
• Implied Limited Product Details: While categories are listed, the text doesn’t suggest detailed product descriptions, specifications, compatibility charts, or multiple product images. For complex items like computer components, detailed information is essential for informed purchasing.
• No Obvious Social Media Integration: Many modern businesses use social media platforms for engagement, customer service, and marketing. The lack of visible social media links might indicate a missed opportunity for broader reach and interaction.

In summary, Infotechnow.com has the bones of a legitimate, service-oriented computer business.

Its long history and physical presence are strong assets.

However, to thrive in the modern online marketplace, it would greatly benefit from a significant overhaul of its website’s design, security features, and overall user experience to meet contemporary customer expectations and build digital trust.

Ethical Considerations for Infotechnow.com

When evaluating Infotechnow.com from an ethical standpoint, particularly within the framework of Islamic principles, the core business model appears sound.

The buying and selling of computer hardware, offering repair services, and custom builds are all permissible and beneficial activities. Qualitystorefixtures.com Review

These services contribute to technological advancement, education, and commerce, which are encouraged.

However, the ethical evaluation also extends to the practices of the business, its transparency, and its commitment to fairness.

Permissible Core Business Model

The primary activities of Infotechnow.com—selling computer parts and systems, and providing repair and upgrade services—are fundamentally ethical and permissible.

• Benefit to Society Manfa’ah: Computers and technology are essential tools in the modern world for work, education, communication, and research. Providing access to and maintaining these tools offers clear benefit to individuals and society.
• Honest Trade Tijarah: The exchange of goods computer components and services repair, custom builds for a defined price falls under the category of honest trade. As long as transactions are conducted with transparency regarding product specifications, pricing, and service quality, it aligns with principles of fair commerce.
• Skill and Expertise: Offering repair and custom build services relies on specialized knowledge and skill, which is commendable. Providing solutions to technical problems helps individuals and businesses maintain productivity and extend the life of their assets.

Areas for Ethical Scrutiny General E-commerce Principles

While the core business is permissible, the details of its online operation, as inferred from the provided text, prompt consideration of ethical principles beyond just the product itself.

These relate to transparency, trustworthiness, and fair dealing, which are paramount in Islam.

• Transparency Wuduh:
  • Pricing: Are prices clearly displayed and final, or are there hidden fees? The provided text does not clarify this. Ethical commerce demands clarity in pricing.
  • Product Information: Are product descriptions accurate and comprehensive? Misleading or insufficient information about goods can be considered unethical.
  • Terms of Service & Policies: The absence of readily apparent links to detailed return policies, warranty information, privacy policy, and terms of service is a concern. Ethical businesses are transparent about their operational guidelines. Customers should know their rights and the company’s obligations before purchase.
  • Data Usage: How is customer data names, addresses, payment information collected and used? A clear, accessible privacy policy is an ethical necessity, ensuring customers’ privacy rights are respected.
• Trustworthiness Amanah & Security:
  • Website Security SSL/TLS: The absence of visible security badges or explicit mention of secure transactions like SSL certificates is a red flag. Handling sensitive customer information especially payment details without robust encryption is a significant ethical lapse from a security standpoint. Companies have an ethical duty to protect their customers’ data from breaches and misuse.
  • Payment Security: How are online payments processed? Are trusted and secure payment gateways used? This is crucial for financial transactions.
  • Data Integrity: Ensuring that customer data is handled with integrity and not compromised or misused is a fundamental aspect of amanah trustworthiness.
• Fair Dealing Adl:
  • Customer Service: While contact information is provided, the ethical standard extends to the quality and responsiveness of customer service. Are customer queries handled promptly and fairly? Are disputes resolved equitably?
  • Returns and Refunds: A clear, fair, and accessible return and refund policy is essential. This protects the customer’s rights if a product is faulty or not as described, aligning with the principle of not causing undue harm or loss to a buyer.
  • Warranty: Is warranty information clearly stated for products sold, and are warranty claims handled without undue burden on the customer?
  • No Riba Interest: Assuming all transactions are direct sales and services, there’s no indication of interest-based financial products like loans or installment plans with interest, which would be impermissible Riba. This is a positive ethical sign.

Conclusion on Ethics

Infotechnow.com’s fundamental business aligns with ethical principles. The critical areas for improvement from an ethical perspective lie in enhancing transparency and demonstrating robust security measures for online transactions. Without clear policies on data privacy, returns, warranties, and explicit security assurances, potential customers might perceive a lack of amanah trustworthiness and hesitate to engage with the site. A transparent and secure online presence is not just good business practice. it is an ethical imperative, fostering trust and ensuring fair dealings with all customers.

Infotechnow.com Pricing & Value Proposition

Based on the homepage text, Infotechnow.com does not explicitly detail its pricing structure for either products or services.

This is a common practice for websites that primarily serve as a catalog or informational hub, often directing users to contact them for quotes or current pricing.

However, for an e-commerce site, the absence of visible pricing can significantly impact the user’s perception of value and willingness to engage.

Pricing Structure Inferred

• Product Pricing: For “Shop by Category” items Computer Systems, Monitors, Graphics Cards, etc., it’s implied that specific prices would be listed on individual product pages, though this isn’t confirmed by the provided text. In the tech market, component pricing is highly dynamic due to rapid technological advancements, supply chain fluctuations, and competitive pressures.
• Service Pricing: For “PC Upgrades and PC Repair Services” and “custom computer builds,” pricing is almost certainly quote-based. Repair services often involve diagnostics before a final price can be given, while custom builds depend entirely on the chosen components and labor involved. The repeated suggestion to “Contact Us” strongly indicates a consultative approach to pricing for these services.

Value Proposition

The value proposition of Infotechnow.com, as communicated through its homepage, appears to hinge on several key elements: Consegnato.com Review

• Full-Service Provider: Offering both sales of components and repair/upgrade services provides a holistic solution. This means a customer can purchase a part and get it installed, or have their existing system maintained, all from one vendor. This convenience can be a significant value differentiator.
• Local & Personalized Service: The explicit physical address, phone number, and email, combined with listed operating hours, suggest a focus on personalized, local customer service. For many, the ability to speak directly with a technician or visit a physical location for support is invaluable, especially for complex issues like computer repairs. This contrasts sharply with large online-only retailers that often rely on automated support or outsourced call centers.
• Customization: The mention of “custom computer builds” indicates a willingness to tailor solutions to individual needs, which is a premium service. This targets users who want specific performance, aesthetics, or components that are not available in off-the-shelf systems.

Challenges without Visible Pricing

• Comparison Shopping Difficulty: Modern consumers are accustomed to instantly comparing prices across multiple vendors. If Infotechnow.com requires a direct inquiry for pricing, it adds an extra step that could deter potential customers who are looking for quick comparisons. Research by Statista shows that 87% of shoppers compare prices online before making a purchase.
• Perceived Lack of Transparency: While common for services, not displaying even estimated prices for standard products can make a site seem less transparent.
• Conversion Rates: The friction of needing to contact the company for pricing can lead to lower conversion rates. Many users might navigate away to a competitor that offers immediate pricing and a clearer path to purchase.
• Customer Journey Interruption: The typical online shopping journey involves browsing, comparing, and adding to cart. Requiring a contact for pricing breaks this flow and can be frustrating for users expecting a seamless e-commerce experience.

In conclusion, Infotechnow.com’s value proposition is built on its longevity, comprehensive service offerings, and local, personalized approach.

While these are strong points, the absence of readily accessible pricing information for products on its homepage might be a significant hurdle for attracting and converting online customers who prioritize speed, transparency, and ease of comparison shopping.

Infotechnow.com Alternatives

Given that Infotechnow.com focuses on computer systems, components, and repair services, finding alternatives means looking at both major online retailers and specialized hardware stores.

The goal is to identify platforms that offer a broader selection, more advanced e-commerce features, and a stronger emphasis on customer trust and transparency, while remaining ethically permissible.

Major Online Retailers for Broad Selection

1. Amazon:

   

   • Key Features: Vast selection of nearly every computer component and pre-built system imaginable. Offers competitive pricing, extensive customer reviews, global shipping, and a robust return policy. Features millions of products from countless brands.
   • Pros: Unmatched product variety, frequently updated inventory, user-generated reviews, reliable logistics.
   • Cons: Can be overwhelming, third-party sellers vary in reliability, less specialized customer support for niche tech issues.
   • Average Price: Varies widely, from budget components to high-end systems.

2. Newegg:

   • Key Features: A highly specialized online retailer for computer hardware, software, and electronics. Known for its massive inventory of components, daily deals Shell Shocker, and extensive technical specifications. Strong community reviews.
   • Pros: Deep product catalog, excellent for PC builders, frequent sales, detailed product information, active user community.
   • Cons: Can be less intuitive for non-tech-savvy users, returns can sometimes be complex depending on the seller.
   • Average Price: Competitive, often leading the market for individual components.

3. Best Buy:

   • Key Features: A prominent electronics retailer with both online and physical stores. Offers a wide range of pre-built desktops, laptops, monitors, peripherals, and software. Provides Geek Squad services for repair and technical support.
   • Pros: Physical store presence for in-person support/returns, Geek Squad services, broad selection of consumer electronics, financing options.
   • Cons: Higher prices than some online-only competitors, less focus on individual components for custom builds.
   • Average Price: Generally retail pricing, offers sales and bundles.

Specialized Hardware & Service Providers

4. Micro Center:

   • Key Features: A unique blend of online and physical retail, Micro Center is a haven for PC enthusiasts. They offer an extensive range of CPUs, GPUs, motherboards, RAM, storage, and even niche components. They also provide custom PC building services and in-store repair.
   • Pros: In-store pickup, competitive CPU/motherboard bundles, knowledgeable staff, excellent for custom PC builders, hands-on experience with components.
   • Cons: Limited number of physical locations primarily in major US cities, online stock varies by store.
   • Average Price: Very competitive, especially for combo deals.

5. B&H Photo Video: Xtremepowersystems.net Review

   • Key Features: While renowned for photography and video gear, B&H has a robust computer department featuring high-end workstations, powerful laptops, monitors, and components suitable for creative professionals. Known for excellent customer service and a vast inventory.
   • Pros: High-quality professional-grade equipment, excellent customer service, strong reputation, often has unique or niche components.
   • Cons: Less focused on budget consumer components, primarily online for most customers flagship store in NYC.
   • Average Price: Generally premium due to focus on professional-grade equipment.
6. Dell:

   • Key Features: A direct manufacturer offering a comprehensive range of laptops, desktops, workstations, and servers directly to consumers and businesses. Known for customization options, strong build quality, and dedicated customer support.
   • Pros: Direct from manufacturer support, extensive customization options, business solutions, often runs direct sales and discounts.
   • Cons: Less variety in non-Dell branded components, some users prefer purchasing from multi-brand retailers.
   • Average Price: Mid-to-high range, depending on customization.

7. HP:

   • Key Features: Another major direct manufacturer providing a wide array of laptops, desktops, printers, and accessories. Offers both consumer and business-oriented products with a focus on reliability and innovation.
   • Pros: Direct manufacturer support, wide range of product lines, strong brand recognition, frequently updated models.
   • Cons: Similar to Dell, less component variety from other brands, focus is primarily on their own systems.
   • Average Price: Mid-to-high range, with competitive pricing across various segments.

How to Cancel Infotechnow.com Subscription If Applicable

Based on the provided homepage text for Infotechnow.com, there is no indication of any subscription services being offered. The website primarily focuses on the sale of computer hardware and components, along with providing PC upgrade and repair services, and custom computer builds. These are typically one-time purchase or service transactions, not recurring subscriptions.

Therefore, the question of “How to Cancel Infotechnow.com Subscription” is likely not applicable in the traditional sense of a recurring payment for a service or membership.

However, if a customer were to have made a purchase or engaged in a service and needed to cancel an order or service request, the process would likely involve direct communication with Infotechnow.com using the provided contact information.

General Steps to Cancel an Order or Service Request Hypothetical for Infotechnow.com:

1. Contact Immediately: The most effective method would be to directly contact Infotechnow.com as soon as possible after placing an order or requesting a service. Their primary contact methods are:

   • Phone: 253 839-3540
   • Email: [email protected]
   • Operating Hours: Mon-Fri: 10 AM – 6 PM, Sat: 10 AM – 5PM Pacific Time, assuming based on Washington state location.
   • In-Person if local: Visit their physical address at 1414 S 324th St #B-112, Federal Way, WA 98003 during business hours.

2. Provide Order Details: When contacting them, be prepared to provide all relevant details, such as:

   • Your full name
   • Contact information phone, email
   • Order number if applicable
   • Date of purchase or service request
   • Details of the product or service you wish to cancel
   • The reason for cancellation.

3. Inquire About Cancellation Policy: Since the website does not explicitly state a cancellation policy, it’s crucial to ask about their specific terms regarding order cancellations, especially if the item has already shipped or if service work has begun. Most businesses have a cut-off point beyond which cancellations may incur fees or be impossible.

4. Confirm Cancellation: Ensure you receive a confirmation of the cancellation, ideally in writing e.g., an email confirmation. This provides proof of your request. Gracefulhomeremodeling.com Review

5. Refund Process: If a payment has already been processed for the cancelled item or service, inquire about the refund timeline and method. Refunds typically take a few business days to process and appear back on your original payment method.

Important Note: Without clear terms and conditions or a dedicated policy page on the Infotechnow.com website, customers must rely on direct communication to understand their options for order or service cancellations. This highlights a general area for improvement for the website in terms of transparency regarding customer policies.

How to Cancel Infotechnow.com Free Trial If Applicable

Based on the homepage text provided for Infotechnow.com, there is no mention or indication of any free trial offers for products or services. The business model, as described, revolves around direct sales of computer hardware e.g., CPUs, RAM, monitors and providing repair and custom build services. These types of offerings typically do not come with free trial periods.

• No Software Subscriptions: The “Computer Software” category would likely refer to one-time purchase licenses or boxed software, rather than subscription-based software services that commonly offer free trials.
• Hardware Nature: Hardware sales and physical repair services inherently do not lend themselves to “free trials” in the way that digital services or software subscriptions might.

Therefore, the question of “How to Cancel Infotechnow.com Free Trial” is not applicable to this business model based on the available information. Customers engaging with Infotechnow.com would typically be making outright purchases or paying for services rendered, rather than signing up for trial periods that could lead to recurring charges.

If, by some unforeseen circumstance, a “trial-like” arrangement was entered into e.g., a diagnostic service that leads to a repair quote, any cancellation or discontinuation of that preliminary service would simply fall under the general communication process with the company.

In such a scenario, the steps would be similar to cancelling an order or service request, as detailed in the previous section:

1. Immediate Contact: Reach out to Infotechnow.com via phone 253 839-3540 or email [email protected] during their operating hours Mon-Fri: 10 AM – 6 PM, Sat: 10 AM – 5PM.
2. State Your Intent: Clearly communicate that you wish to discontinue any preliminary service or trial arrangement.
3. Provide Details: Have any relevant reference numbers, dates, and a description of the service ready.
4. Confirm No Obligation: Confirm that there are no outstanding obligations or charges associated with the discontinued service.

It’s crucial for any online business, even those not offering traditional subscriptions, to have clear communication regarding all stages of a transaction, from initial inquiry to final payment and potential returns.

The absence of free trials simply means this specific cancellation scenario is not relevant to Infotechnow.com’s stated offerings.

Infotechnow.com vs. Major Competitors Implied

When evaluating Infotechnow.com against major competitors, it’s important to understand the niche it appears to occupy.

Infotechnow.com seems to be a local, brick-and-mortar computer shop with an online presence, specializing in both sales of components and hands-on repair/customization services. Herefocus.com Review

This distinguishes it from pure e-commerce giants or massive retail chains.

Here’s a comparison, assuming typical attributes of the mentioned alternatives:

Infotechnow.com vs. Amazon E-commerce Giant

• Infotechnow.com:
  • Pros: Potential for highly personalized service, local expertise, direct communication, in-person support repair, custom builds, long-standing local reputation, potentially more tailored advice for specific local needs.
  • Cons: Limited product selection compared to Amazon, likely higher prices for some items, dated online experience implied, lack of customer reviews, less transparent policies online, no immediate pricing visible on homepage.
• Amazon:
  • Pros: Massive product variety, often unbeatable prices, extensive customer reviews and ratings, robust returns system, rapid shipping Prime, strong security infrastructure.
  • Cons: Impersonal experience, limited technical support for complex issues beyond basic FAQs, no in-person repair or custom build services.
  • Verdict: For sheer product variety, competitive pricing, and convenience, Amazon wins. For personalized service, local repair, and custom builds, Infotechnow.com could be a stronger local option.

Infotechnow.com vs. Newegg Specialized Online PC Hardware

*   Pros: Physical repair services, custom PC building as a hands-on service, potential for local pickup, direct human interaction for complex queries.
*   Cons: Likely smaller inventory, potentially less competitive pricing for individual components, no comprehensive filtering or comparison tools on the website, less geared towards DIY builders needing specific components quickly.

• Newegg:
  • Pros: Deep catalog of PC components, excellent for PC builders, detailed specifications, frequent sales, robust filtering and comparison tools, strong community reviews.
  • Cons: Primarily online, limited personalized service, no in-person repair facilities.
  • Verdict: For the serious PC builder or someone needing specific, hard-to-find components, Newegg is the clear choice. For someone who needs a custom-built PC assembled and supported locally, or has a PC needing repair, Infotechnow.com could be the better fit.

Infotechnow.com vs. Micro Center Hybrid Retailer

*   Pros: Local to Federal Way, WA for those nearby, focused on its specific service area.
*   Cons: Much smaller scale, fewer locations, less diverse product range, online presence appears less developed.

• Micro Center:
  • Pros: Combines online convenience with vast in-store inventory, highly competitive pricing especially for CPU/motherboard bundles, expert staff, in-store repair and custom build services available, hands-on experience with components.
  • Cons: Limited number of physical locations primarily in major US cities, so not accessible to everyone.
  • Verdict: If a Micro Center is nearby, it offers a superior hybrid experience, combining the best of online and in-person features. Infotechnow.com serves a critical role for those in its direct vicinity without access to a Micro Center.

Infotechnow.com vs. Best Buy Major Electronics Retailer with Services

*   Pros: Potentially more specialized repair services e.g., custom builds might be more nuanced, potentially more competitive pricing for *specific* component repairs.
*   Cons: Smaller scale, less brand recognition, smaller overall inventory of pre-built systems, less robust online infrastructure.

• Best Buy:
  • Pros: Wide range of consumer electronics and pre-built systems, widespread physical presence, Geek Squad for repair and setup services, competitive financing, clear return policies.
  • Cons: Less focus on individual components for custom builds, Geek Squad services can be costly, often not specialized in niche repairs.
  • Verdict: For pre-built systems, general electronics, and widespread service availability, Best Buy is dominant. Infotechnow.com might offer more specialized, personalized repair and custom build services for local customers.

In essence, Infotechnow.com appears to cater to a demographic that values localized service, direct interaction, and hands-on repair capabilities.

While it cannot compete with the sheer scale, pricing power, or advanced e-commerce features of giants like Amazon or Newegg, it offers a personal touch and specific repair/customization services that larger retailers might lack or provide impersonally.

Its competition primarily lies with other independent, local computer shops and potentially the service departments of larger chains.

FAQ

What is Infotechnow.com?

Infotechnow.com appears to be the online presence for Infotech Systems Corp., a business established in 1996 that specializes in selling computer systems, components, and providing PC upgrade, repair, and custom computer build services.

It operates from a physical location in Federal Way, WA.

Is Infotechnow.com a legitimate business?

Yes, based on the provided homepage text, Infotechnow.com lists a physical address 1414 S 324th St #B-112, Federal Way, WA 98003, a phone number 253 839-3540, and business hours, suggesting it is a legitimate brick-and-mortar business with an online storefront.

What products does Infotechnow.com sell?

Infotechnow.com sells various computer components and systems, including Computer Systems, Monitors, Graphics Cards, CPUs, Computer Memory RAM, Motherboards, Interfaces, Drives SSD & Storage, Computer Cases, Keyboards & Mice, and Computer Software. Whatsmyip.org Review

What services does Infotechnow.com offer?

Infotechnow.com offers PC upgrades, PC repair services, and custom computer builds.

They claim to provide the “best computer/laptop repair service.”

Where is Infotechnow.com located?

Infotechnow.com’s physical location is 1414 S 324th St #B-112, Federal Way, WA 98003, United States.

How can I contact Infotechnow.com?

You can contact Infotechnow.com by phone at 253 839-3540 or by email at [email protected]. They also have a “Contact” link on their website.

What are Infotechnow.com’s business hours?

Infotechnow.com is open Mon-Fri: 10 AM – 6 PM, and Sat: 10 AM – 5 PM. They are closed on Sundays.

Does Infotechnow.com offer online ordering?

Yes, the presence of “Shop by Category” and links like “Favorites” suggests that Infotechnow.com supports online browsing and likely has an online ordering system, although the exact process details are not provided on the homepage.

Does Infotechnow.com have customer reviews or testimonials visible on its homepage?

No, based on the provided homepage text, there is no mention or display of customer reviews, ratings, or testimonials.

What security features does Infotechnow.com highlight on its homepage?

The provided homepage text does not explicitly highlight any specific security features such as SSL certificates, security badges, or details about secure payment gateways.

This information would typically be found during the checkout process or on a dedicated security policy page.

Does Infotechnow.com offer shipping services?

The homepage text does not explicitly state whether Infotechnow.com offers shipping for online orders, or if purchases are primarily intended for local pickup. Emartbuy.com Review

This information would usually be detailed in their terms and conditions or FAQ.

How do Infotechnow.com’s prices compare to other retailers?

The homepage text does not provide any pricing information for products or services.

Therefore, it’s not possible to compare their prices directly with other retailers based solely on the provided information.

You would need to contact them or browse their specific product pages for current pricing.

Does Infotechnow.com have a clear return policy?

The provided homepage text does not mention or link to a clear return policy.

Customers would need to inquire directly with Infotechnow.com about their policies on returns, exchanges, or warranties.

Can I get a custom PC built by Infotechnow.com?

Yes, Infotechnow.com explicitly states they offer “custom computer builds” as one of their services.

You would likely need to contact them directly to discuss your specific requirements and get a quote.

Does Infotechnow.com sell used or refurbished parts?

The homepage text does not specify whether they sell new, used, or refurbished computer parts.

This information would typically be detailed on individual product listings or clarified upon inquiry. Selectcheaper.com Review

Is there a blog or knowledge base on Infotechnow.com?

Based on the provided text, there is no mention of a blog, articles, or a knowledge base on Infotechnow.com’s homepage.

The site appears to be primarily transactional and informational regarding its services.

Does Infotechnow.com have a presence on social media?

The provided homepage text does not include any links or mentions of social media profiles for Infotechnow.com.

How long has Infotech Systems Corp. been in business?

Infotech Systems Corp.

States “Since 1996” on its homepage, indicating they have been in business for over 25 years.

What payment methods does Infotechnow.com accept?

The homepage text does not specify the accepted payment methods e.g., credit cards, PayPal, etc.. This information is typically provided during the checkout process or on a dedicated payment information page.

Are there any financing options available through Infotechnow.com?

The homepage text does not indicate any financing options for purchases or services.

Customers would need to inquire directly about payment terms or installment plans, if any are offered.

Motleyhealth.com Review